What Jobs are available for Operational Efficiency in Malaysia?

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
External Job Ad Text
**Key Responsibilities:**
+ **Data Excellence:** Review and set up new suppliers, customers, or change existing vendor/customer details in SAP, adhering to our Vendor Master Data SOP.
+ **Accuracy in Action:** Enter vendor data accurately in MDGS platform, including bank details and change requests, ensuring data integrity.
+ **Quality Assurance:** Approve data and enhancements based on supporting, verifying bank details as per SOP and ICFR requirements.
+ **Collaborative Validation:** Validate records sent by business for user requests, maintaining data accuracy.
+ **Continuous Improvement:** Provide data and root cause analysis for process enhancements, supporting a culture of continuous improvement.
**Key Accountabilities:**
+ **Data Integrity Champion:** Ensure accuracy and integrity of master data for vendors and customers, adhering to corporate policies and procedures.
+ **Compliance Steward:** Monitor and resolve emails in the vendor master email box, ensuring adherence to Internal Control Financial Reporting (ICFR) and local statutory requirements.
+ **Efficiency Enabler:** Timely creation, verification, and cleanup of vendor and customer master data, supporting business requirements seamlessly.
+ **Support Maestro:** Provide timely helpdesk support, training, and collaboration with internal stakeholders for master data processes.
**Qualifications & Experience:**
+ Degree or Diploma in Finance & Accounting/Commerce or equivalent.
+ Excellent communication skills in English, fostering effective collaboration.
+ Minimum 1 year of experience in transactional accounting or shared service environment, with exposure to master data management.
+ Proficiency in SAP or other ERP accounting systems, as well as MS Office tools.
+ Experience in shared services or business process outsourcing is a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
At Roche, we named our HR lifecycle support team "ELM", which stands for Employee Lifecycle Management.
The ELM team provides customer service and advisory support to HR and business partners on global HR systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.
As an ELM Senior Specialist, you are responsible for executing HR system data maintenance and administrative activities in a timely and accurate manner in support of HR business processes (in the area of recruiting, onboarding, employee movement/changes, terminations, compensation, performance, etc.).
You are also contributing to the continuous improvement of the HR Support Solutions delivery through analysis of the interactions and collaboration with other HR functions within and outside of HR Support Solutions. You need a broad understanding across global HR processes and tools, as well as local and global downstream impacts on payroll, time, benefits, finance, procurement, IT, etc. This is coupled with strong customer focus, communication skills and solution orientation.
**Responsibilities**
**Service Delivery**
+ Execute system data maintenance and administrative activities in support of HR business processes (e.g. Attract To Onboard, Redeploy To Retire, Assess To Reward)
+ Provide customer service on HR related activities, such as inquiry resolution, request management, and troubleshooting. Ensure consistent and reliable service delivery for customers serviced. Ensure end to end ownership of resolution.
+ Align service delivery and quality with overarching objectives of the global HR Support Solutions organization. Manage service quality expectations and address customer concerns
+ Supports Global HR Centers of Excellence in system maintenance activities.
+ Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way. Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working.
+ Actively participate in the development and implementation of continuous improvement initiatives. Participating and partially leading project activities as required. Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
+ Provide guidance and advisory to first level support teams. Behave as role model to team members, showing positive and flexible attitude. Coach and train newcomers
+ Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs).
+ HR and Servicing tool as well as process superuser activities, such as community participation, info sharing, issue escalation and training delivery
+ Update SWIs and local SOP documentation
+ Escalation management.
+ Ensure operations according to defined KPIs and SLAs.
+ Ensure regulatory compliance in line with the countries, customers, and regulations.
**Cross-Functional Collaboration**
+ Build relationships with HR colleagues within the HR Support Solutions organization as well as with customers to ensure ongoing service delivery effectiveness.
+ Collaborate with peers within region and globally to ensure the HR Support Solutions network provides consistent and effective services to our customers.
+ Achieve our HR Support Solutions vision by driving global consistency through collaboration.
**Outputs & Deliverables**
+ Continuous contribution to the improvement of the performance of the Shared Service Centre
+ Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)
+ Provide feedback, coaching and advice for contacts in both HR and the business (measured by defined stakeholder feedback)
**Who you are**
In this role you will be working within a team of Specialists focusing on Roche Region APAC customer group.
You bring the following skills and competencies:
+ Experience in a shared service center, preferably in an HR services environment. HR generalist know-how.
+ Proven track record of being able to deliver in a matrix organization.
+ Ability to work independently in a fast-paced environment and to handle multiple, competing priorities. Ability to thrive in an ambiguous environment. Ability to navigate complex HR data structure
Further requirements
+ We are seeing an individual with a degree and 2-5 years of related experience in an HR area and/or working experience in a team and service delivery or customer care environment.
+ Experienced and efficient handling of standard IT-applications, preferably Google suite
+ Knowledge of Workday HR Processes
+ You bring the following qualifications: University degree, HR preferred
+ Strong communication skills in English (written and spoken) are essential. Mandarin or additional languages are a plus.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

Transformation and Analytics Advisor
We're proud to be in the solutions business at Dell Technologies. And our business solutions are built on deep analysis and insight. Our Business Operations team within Business Support develops solutions to current and future challenges. We support activities ranging from marketing and manufacturing to maintenance and more. We define scope and objectives based on a thorough understanding of end users, business needs and processes. From analyzing, evaluating and documenting requirements through to specifying solutions, we strive to improve processes and maximize potential.
Join us to do the best work of your career and make a profound social impact as a Transformation and Analytics Advisor on our Team in **Penang**
**You will:**
+ We are part of Client Peripherals Product Group supporting Parts & Power product categories (as batteries, power adapters, memory, storage, graphic card, replacing LCD & keyboards, motherboards, palmrest, etc.) across all the regions.
+ This role is designed to oversee end-to-end processes related to Parts and Power, including spare parts operations, supply-related processes, pricing, and reporting. Our goal is to provide maximum support, allowing us to grow our business and improve customer expectations. We want to make our product easy to find and easy to buy.
+ In this role, you will collaborate with the Dell Client Peripheral Launch Managers (PM), Regional Product Line Managers, Supply & Demand Planners, Pricing, and Services teams. The focus will be on fine-tuning and simplifying existing processes, standardizing them across all regions, and automating as much as possible.
+ Additionally, you are expected to actively identify new opportunities to improve the customer experience during the purchase path and drive new business initiatives.
+ As the main point of contact for stakeholders supporting our business globally, you will play a crucial role in ensuring seamless communication and coordination. This is a global role, our team is based in 7 countries, and you will regularly be communicating with partners from the AMER, EMEA, and APJC regions.
**Essential Requirements**
+ 5 years of related experience in an operations function, understanding Dell spares planning or supply processes is an advantage
+ Analytical background and focus on details
+ Strong MS Excel skills and experience with reporting and data analysis, ability to work with big data coming from different sources
+ Experience in automation systems and integrating those systems with other technologies
+ Ability to work on multiple projects at the same time in a fast-paced environment; work with international stakeholders from APJC, EMEA and AMER regions and join evening calls as needed (approx. 4-12 calls per months)
**Desirable requirement**
+ Knowledge of Dell systems (Prophet, SPMD, Domino) is an advantage. Ability to deliver job in desired time & quality
+ Eager to learn something new, proactiveness, team player.Curious about how things work and how to make them better
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** **21 August 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy her ( ID:** R

**Position Snapshot**
Location: Kuala Lumpur
Company: Nestlé Product Sdn. Bhd
Permanent - Full Time
**Position Summary**
Joining Nestlé means you are joining the largest Food and Beverage Company in the world. At our very core, we are a human environment - passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. A Nestle career empowers you to make an impact locally and globally, as you are provided with the opportunity to make a mark and stand out, as long as you seek it. With Nestle, you are enabled and encouraged to grow not only as professionals, but also as people.
We are looking for a B2B Operations Assistant responsible for the growth of Nespresso Professional Business Solutions by managing new business at the assigned territories and channel.
**A day in the life of.**
+ To lead projects for HQ system related projects
+ Manage daily sales tracking, B2B sales analysis, OPE analysis and tracking
+ Manage compilation for sales lead & tracking, contract and management
+ Manage the machine order placement & delivery/installation follow up with 3rd party service provider (for sales, OPE, subscription)
+ Assist and coordinate on SKU & promo setup
+ To assist on B2B event coordination
+ Support and perform system testing on B2B related new projects led by other functions
+ Support sales team on administrative and/or operational matters in the event they are out in the field and require urgent support
+ Provide administrative support to other non-B2B commercial team members whenever there is a need arise with alignment from line manager.
**What Will Make You Successful,**
+ Degree in any Administration/Operations field
+ Open to fresh graduates
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we'll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures. Want to learn more? Visit us at

JOB TITLE: ASSISTANT BUSINESS OPERATION MANAGER - UFS, MYSG
FUNCTION: CUSTOMER BUSINESS DEVELOPMENT
ABOUT UNILEVER FOODS SOLUTIONS
Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS
Unilever Food Solutions (UFS) is the the 2nd largest Business Unit of Unilever, is one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We are an independent Global Business Unit that operates in over 76 countries, generating ~3 Billion in Turnover, and employing ~4000 employees. We have a unique B2B business model focused on serving chefs and our purpose is to free them to love what they do.
We at UFS have a bold and clear ambition and strategy in place to reach 5bn by 2030 with accretive profitability, by being the best solution provider to our 5 million operators. We plan to do this via a product first focus on superiority, by becoming the leader in AI powered Customer experience and by nurturing a Winning culture. We have had a history of delivering with excellence and resilient performance in the past few years. We also strive to stay 3 steps ahead in the industry. For example, our Future Menus Report identifies emerging culinary trends, making us a trendsetter for inspiring innovative solutions for chefs worldwide.
We have a culture of caring deeply not just for our business but also for our people. We foster an entrepreneurial culture built on speed, simplicity, trust, and a deep hunger to grow. Our people thrive on their roles being empowered and end to end - across all functions. We also invest heavily in building future skills and leaders. Our People agenda of Accelerate-Grow-Thrive consistently helps us lead in employee engagement, with Univoice scores exceeding Unilever scores across all dimensions and being one of the most engaged teams at Unilever.
Here, you will continuously learn, unlearn, and relearn, challenging yourself to accelerate your development in an end-to-end business and in end-to-end roles.If you're dreaming of contributing to Unilever's 2nd largest Business unit, a fast-growing business, where you're empowered so you can play to win and thrive as part of One Team with One Goal, then come and join us!
KEY RESPONSIBILITIES:
1. Claims Management (MYSG)
+ Oversee end-to-end claim processes, ensuring accuracy in submissions, discounts, trade promotions, and contract compliance.
+ Verify validity of supporting documents and rebate agreements in line with precise TTS requirements.
+ Continuously improve claim cycle efficiency for Malaysia and Singapore markets.
2. Operational Process & Budget Administration (MYSG)
+ Maintain OPSO tracking, including IO creation (TTS), utilization updates, visibility reporting, and closure maintenance.
+ Serve as PPM Administrator, responsible for budget uploads, transfers (TTS & BMI), account creation/modification, and IO financial closure.
+ Conduct quarterly high-risk user reviews and ensure adherence to control and audit requirements.
3. Incentives & Promotional Support (MY)
+ Administer payroll processes and scheme updates for Customer Development (CD) incentives.
+ Tabulate achievement data and update incentive tracking for DT incentives.
+ Assist in promotion proposal testing, maintenance, and activation, including pricing validation and SKU updates.
4. Trade Program Management (MY)
+ Ensure trade program allocations do not exceed approved budgets.
+ Manage national TD scheme setup for LE support teams and track TTS utilization for effectiveness.
5. Functional & Administrative Support (MYSG)
+ Maintain Halal certification updates in SharePoint.
+ Manage customer inquiries, SOPs, price lists, DT agreements, and price adjustment updates.
+ Oversee donation process, including NGO engagement, SRF approvals, and online submissions.
+ Update SG P&L templates, contract prices, and relevant trackers.
6. Customer Complaints Management (MY)
+ Serve as the primary contact for customer complaints, ensuring prompt acknowledgment and resolution.
+ Investigate issues, coordinate with relevant internal teams, and provide timely updates to customers.
+ Monitor complaint trends to identify recurring issues and recommend preventive actions.
+ Maintain proper records of all complaints for compliance and reporting purposes.
KEY REQUIREMENTS/QUALIFICATIONS
+ Diploma or Degree in Business Administration, Finance, or related discipline.
+ Minimum 2-3 years' experience in claims processing, trade marketing, commercial operations, or customer service.
+ Proficient in Microsoft Excel and SharePoint.
+ Strong organizational skills with high attention to detail and accuracy.
+ Ability to work independently while managing multiple priorities.
PREFERRED QUALIFICATIONS
+ Experience in FMCG or related industries.
+ Knowledge of TTS, OPSO tracking, and budget management systems.
+ Strong interpersonal and communication skills for cross-functional collaboration.
+ Problem-solving mindset with the ability to manage challenging customer situations.
ARE YOU INTERESTED?
Please apply online and add your updated resume. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application if shortlisted.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Customer Development
Job Type: Full time
Industry:

Our Purpose
TERADYNE, where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every day.
We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Opportunity Overview
The Quality & Process Improvement Engineer is a hybrid role designed to manage the organization's Quality Management System (QMS) while also guide process improvement and digital transformation initiatives. This position will be responsible for ensuring compliance with industry standards, driving continuous improvement projects, and utilizing information technology to optimize business processes. The ideal candidate is a versatile professional who excels in quality management, process engineering, and the use of technology to enhance operational efficiency.
+ Quality Management:
+ Oversee the Quality Management System (QMS), ensuring compliance with relevant standards (e.g., ISO 9001) and regulatory requirements.
+ Conduct internal audits, manage corrective actions, and ensure continuous improvement of quality processes.
+ Develop, implement, and monitor quality policies, procedures, and metrics across the organization.
+ Responsible for root cause and problem-solving activities to address quality issues and customer complaints.
+ Process Improvement & Design:
+ Collaborate with cross-functional teams to identify, prioritize, and implement process improvement initiatives.
+ Facilitate workshops and training sessions to promote a culture of continuous improvement.
+ Design and document efficient business processes, ensuring they align with company objectives and industry's best practices.
+ Develop tools and frameworks for process standardization and optimization.
+ Digital Transformation & IT Integration:
+ Utilize information technology tools to support data examination, process automation, and workflow optimization.
+ To partner with IT and operational teams to design digital solutions that enhance process efficiency and user experience.
+ Leverage data to identify trends, measure process performance, and drive informed decision-making.
+ Stay updated on emerging technologies and industry trends to recommend and implement innovative solutions.
+ Leadership & Collaboration:
+ Serve as a change agent, fostering a culture of quality and continuous improvement across the organization.
+ Responsible for cross-functional project teams to execute complex process improvement initiatives.
+ Provide mentorship and guidance to team members on quality management and process improvement methodologies.
All About You
We seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
+ Bachelor's degree in engineering, Business Administration, Information Systems, or a related field.
+ 5+ years of experience in Manufacturing environment, Business Process Engineering, Quality Management or a similar role.
+ Strong knowledge of quality standards (e.g., ISO 9001), process improvement methodologies (e.g., Lean, Six Sigma), and project management.
+ Experience in process design, mapping, and optimization using software tools (e.g., Visio, BPM tools).
+ Proficiency in data analysis and familiarity with IT tools such as ERP systems, data visualization software (e.g., Power BI, Tableau), and automation platforms.
+ Excellent problem-solving, investigation andd decision-making skills.
+ Strong communication and interpersonal skills, with the ability to guide projects and influence stakeholders at all levels.
Additional Requirements:
+ Six Sigma Green Belt or Black Belt certification.
+ Experience with digital transformation projects or IT systems implementation.
+ Familiarity with industry-specific regulations and compliance requirements.
+ May require occasional travel to company locations or client sites.
+ Ability to work in a dynamic environment, manage multiple projects, and adapt to changing priorities.
Benefits:
Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, fitness and health, heath screening, insurance (Term Life, Personal Accident and Hospitalization and Surgical), time off (annual leave starting with 15 days), tuition assistance programs, and more.
#LI-GQ1
Current openings may involve access to export controlled technology and may be subject to export licensing requirements prior to employment. ATTENTION APPLICANTS WITH DISABILITIES: If you're unable to access our on-line application due to a disability you may visit one of our locations or our Corporate Office at 600 Riverpark Drive, North Reading, MA and request a paper application form. In addition, you may also contact the HR Service Center at or contact them at for additional assistance. LitePoint, a Teradyne Company is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
To manage the Trade SCB Finance Operations at KL
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J