436 Online Retail jobs in Malaysia

Regional Digital Director - Retail Beauty

Kuala Lumpur, Kuala Lumpur Businesslist

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Job Description

You will play a critical role in developing and executing the digital strategy across all brands and platforms, using data, technology, and consumer insights to drive performance. With a strong focus on ROI and omnichannel synergies, you will partner closely with regional and local teams to implement global frameworks while tailoring initiatives to market-specific needs. Key responsibilities include:Digital Strategy & Leadership

  • Define and execute an integrated digital roadmap across media and CRM that drives brand awareness, engagement, conversion, and loyalty.
  • Translate global/regional digital strategies into actionable affiliate-level plans across SEA markets
  • Serve as the key digital thought partner to brand, retail, e-commerce, and data teams.
  • Champion a test-and-learn culture to continuously optimize customer journeys and channel effectiveness.



Media & CRM Oversight

  • Provide strategic oversight to the Media and CRM teams, ensuring alignment across paid/owned/earned media and CRM campaigns.
  • Ensure strong synergy between upper funnel (media) and lower funnel (CRM) efforts for seamless omnichannel execution.
  • Drive alignment and collaboration with regional teams, ensuring global toolkits and processes are effectively localized.



Business Acumen & Performance Management

  • Define and monitor key business and digital KPIs (e.g., CAC, ROAS, CLTV, retention, opt-ins, engagement, etc.).
  • Conduct regular performance reviews and data-driven deep dives to guide strategic decisions and optimize investments.
  • Partner with Commercial, E-commerce, and Retail teams to ensure digital strategies support commercial objectives.



Data, Analytics & Martech

  • Lead the vision and execution of consumer data utilization, segmentation, and personalization strategies.
  • Champion the use of data analytics tools to uncover insights, measure effectiveness, and inform investment decisions.
  • Oversee the deployment and optimization of CRM and Martech tools in partnership with IT, regional teams, and vendors.
  • Ensure compliance with data privacy regulations across all platforms and touchpoints.



Cross-Functional Collaboration

  • Define and embed clear RACI and ways of working across digital, brand, commercial, and regional functions.
  • Act as the senior liaison to media and CRM agencies, owning contract negotiation, performance, and alignment.
  • Drive internal digital capability building and mentor cross-functional teams on digital-first thinking.
The Successful Applicant

We are looking for experienced digital leaders with strong commercial acumen with strategic leadership in media and CRM. Key requirements include:

  • 10+ years of experience in digital marketing, with proven leadership in media strategy, CRM, and data-driven performance marketing.
  • Strong business acumen with a track record of using digital to drive both brand and commercial outcomes.
  • Deep understanding of digital consumer journeys, omnichannel retail, and lifecycle marketing.
  • Experience managing media and CRM functions, ideally in retail, beauty, or FMCG industries.
  • Excellent analytical skills with a strong command of tools like GA4, CRM dashboards, CDPs, media analytics, etc.
  • Demonstrated leadership of cross-functional and cross-market teams.
  • Strong communication, stakeholder management, and agency/vendor leadership skills.
  • Agile mindset with the ability to adapt strategy in a fast-paced, consumer-driven environment.
What's on Offer

You will be at the forefront of shaping the digital future of a fast-growing beauty retail business. This is a unique opportunity to lead a high-impact team, influence regional and local strategy, and build a digitally native, data-powered organization.

ContactEe Lyn SooQuote job refJN-052025-6751679Phone number6012 375 7232 #J-18808-Ljbffr
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Assistant Store Manager | IOI CITY MALL

Lovisa Pty Ltd

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Job Description

Inspire, Lead, Succeed – Step into a Assistant Store Manager Role at Lovisa!

Are you ready to take the next step in your retail career? Do you love fashion, thrive in a fast-paced environment, and enjoy leading a team to success? Lovisa is looking for a passionate Assistant Store Manager to help drive our store to new heights. If you're a natural leader with a love for customer experience and styling, this is the perfect opportunity for you.

Who We Are

At Lovisa, we're redefining jewellery by making it stylish, affordable, and accessible. With over 150 new styles arriving in stores each week, we stay ahead of the trends, keeping our customers looking fabulous. As a growing global brand, we’re creating exciting opportunities for passionate individuals who want to build a career in fashion retail.

What’s In It For You

  • Career Growth: Lovisa is expanding fast, offering amazing development opportunities to help you advance in your career.
  • Fashion Perks: Get discounts on our stylish jewellery, access to exclusive global competitions, and exciting rewards – because we love to celebrate our team.
  • Training & Development: We provide full training, from retail skills to learning the art of piercing.
  • Supportive Team Environment: Work with a dynamic team of passionate individuals who thrive on teamwork and shared success.

What We’re Looking For

We’re searching for a strong, enthusiastic leader who can inspire a team, drive sales, and ensure every customer has an outstanding experience.

  • Fashion-Focused Leader: You have an eye for styling and help customers express their unique style through our jewellery.
  • Positive & Motivated: You bring high energy and a proactive attitude to every shift. You lead by example and create a fun, engaging environment.
  • Customer-Centric Mindset: You understand that every customer interaction is an opportunity to provide exceptional service.
  • Sales-Driven: You are passionate about achieving sales targets, supporting store performance, and motivating your team to succeed.
  • Organised & Detail-Oriented: You ensure store operations run smoothly, from stock management to visual merchandising.

The Role

As an Assistant Store Manager at Lovisa, you will play a key role in leading the store to success by:

  • Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
  • Leading by example to create a customer-focused and results-driven environment.
  • Delivering an incredible customer experience that keeps people coming back.
  • Training and developing the team, ensuring they have the skills and confidence to succeed.
  • Executing flawless visual merchandising, keeping the store looking stylish and on-brand.

Why Lovisa?

We’re committed to diversity, creativity, and passion. Whether you’re from across the street or across the globe, we celebrate your uniqueness and believe it’s what makes our team so incredible.

Ready to take the next step in your career with a growing global brand? Apply now and start your Lovisa journey today. #J-18808-Ljbffr
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Head of Retail Media

MR DIY International

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Job Description

At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.

With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.

We are seeking a Head of Retail Media to lead the development, growth, and execution of our Retail Media Network division. This role will be pivotal in shaping the retail media strategy, driving revenue through media monetisation, and integrating supplier marketing efforts across MR DIY’s expansive retail footprint. This leader will also spearhead the CRM initiative in setting strategic direction and aligning cross-functional teams to enhance data-driven marketing capabilities and customer engagement.

Key Responsibilities:

Strategic Leadership

  • Set the vision, roadmap, and strategic goals for MR DIY’s Retail Media Network
  • Define and drive the CRM strategy, ensuring alignment with broader business objectives

Revenue Ownership

  • Own and deliver annual revenue targets and key performance metrics for the retail media business
  • Develop and implement monetisation strategies through media sales and CRM activations

Partnership & Commercial Development

  • Build strong relationships with top suppliers and brands
  • Negotiate and manage strategic advertising packages and sponsorships

Cross-Functional Collaboration

  • Work closely with internal teams including Marketing, Procurement, Retail Management, Purchasing Analytics, etc.
  • Ensure seamless integration of media initiatives with commercial plans and operational execution

Team Leadership

  • Lead, mentor, and scale a high-performing retail media sales and operations team
  • Foster a results-oriented and collaborative team culture

Required Qualification & Experience:

  • Minimum 10 years’ experience in media, trade marketing or digital advertising, in the retail industry
  • Proven success in revenue generation, media sales, or commercial partnerships
  • Deep understanding of the retail landscape and supplier engagement models
  • Strong leadership track record, with experience building and managing cross-functional teams
  • Experience in developing and executing CRM strategies in a retail environment
  • Strategic thinker with excellent stakeholder management and communication skills
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Head of Engineering (Retail)

Shah Alam, Selangor TIME dotCom Berhad

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Job Description

Direct message the job poster from TIME dotCom Berhad

IT Talent Hunter | HR Digital | Telco, ex-Startup, ex-Big4

Role Overview:

The Head of Engineering leads the internal engineering team responsible for building and maintaining TIME Retail’s business-critical platforms. Reporting to the CIO, this role focuses on ensuring high-quality system development, improving team delivery capability, and establishing clear technical standards and processes.

This is a hands-on engineering leadership role for someone who values clarity, delivery excellence, and sustainable architecture, particularly in systems aligned with Business Support Systems (BSS), CRM, and internal operations. The Head of Engineering plays a key part in delivering TIME Retail’s broader technology roadmap.

Key Responsibilities:

Engineering Leadership & Delivery

  • Lead the internal engineering team responsible for TIME Retail’s enterprise platforms, including billing, subscriber management, customer-facing tools, and operational systems.
  • Translate business needs into delivery plans with clear milestones, quality gates, and technical accountability.
  • Track and improve delivery velocity, code quality, and platform stability using well-defined engineering metrics.

Technical Direction & Architecture

  • Define and own the long-term technical architecture for internal systems, with a focus on modularity, security, and maintainability.
  • Develop and enforce coding standards, architectural guidelines, and documentation practices across the team.
  • Promote engineering best practices including CI/CD, automated testing, infrastructure-as-code, and secure development workflows.
  • Lead modernization efforts to improve system performance, reliability, and scalability.

Team Building & People Management

  • Hire, coach, and retain a high-performing team across backend, frontend, and DevSecOps disciplines.
  • Create clear growth paths, conduct structured performance reviews, and drive continuous skill development.
  • Foster a culture of technical excellence, internal ownership, and collaborative problem-solving.

Cross-Functional Collaboration

  • Collaborate with Product Owners, Business Analysts, QA, and Project Managers to align roadmaps and remove delivery obstacles.
  • Work with cybersecurity, infrastructure, and platform teams to ensure compliance, security, and operational resilience.
  • Represent engineering in divisional planning and leadership discussions.

Ideal Candidate Profile:

Experience

  • 10+ years of software engineering experience, with at least 5 years in engineering leadership roles.
  • Proven experience delivering and scaling internal enterprise platforms such as CRM, billing, order management, or operational support tools.
  • Familiarity with Business Support Systems (BSS) is highly desirable, especially in a telco or regulated environment.

Technical Skills

  • Proficient in backend and frontend technologies such as Node.js, React, and Golang.
  • Experienced in system architecture, API design, integration strategies, and modular platform development.
  • Familiar with DevSecOps practices, CI/CD pipelines, test automation, and cloud-native development.
  • Comfortable reviewing code, conducting design reviews, and guiding technical decision-making.
  • Strategic thinker with a pragmatic, delivery-driven mindset.
  • Strong communicator able to simplify complex topics and build trust across teams.
  • Committed to team development, engineering maturity, and long-term platform success.

What Success Looks Like:

  • Strong internal engineering team with clear ownership and high delivery standards.
  • Well-documented systems with consistent, maintainable code quality and architecture.
  • Improved system performance, stability, and delivery predictability.
  • Clear technical roadmap that aligns with TIME Retail’s growth and operational needs.

What You’ll Get:

  • A high-impact leadership role shaping TIME Retail’s engineering foundation.
  • Autonomy to define engineering standards, structure, and long-term evolution.
  • Support from senior leadership and visibility across the organization.
  • A collaborative, flexible work environment focused on results and growth.
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology, Management, and Strategy/Planning
  • Industries Telecommunications

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Branch Manager, Retail Sales

Kuala Lumpur, Kuala Lumpur Carsome Group

Posted 7 days ago

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About You

As we have strived to digitalize the used car industry in Southeast Asia, we are looking for goal-driven individuals who are ready to take on challenges and responsibilities. As a Branch Manager, you will need to lead your branch team, including CARSOME Consultant, Financial Admin and Operation, to provide our customers with high level of used car buying experience. Support and motivate your team to focus on their customers and drive sales for your branch. Of course, our profession CARSOME team will back up you with excellent inventories, advanced website and system, various marketing activities, systematic training, and any support you need.

Your Day-to-Day

  • This position report directly to the District Manager
  • Optimize the team sales performance and oversee CARSOME Consultant day to day sales operational flow to maximize the sales productivity and achievement.
  • Lead team members to provide our customs high standard of buying experience and achieve strong sales results for your branch.
  • Recognize the skills and goals of each of your team members and work with them to build a development plan.
  • Analyze and track sales performance to meet targets.
  • Solve problems and ensure our customers receive the best possible experience.

Your Know-How

  • At least 3-5 years’ experience in managerial roles, prior experience in supervising direct reports / subordinates is a MUST.
  • Experience in Sales and Customer Service background, automotive industry is a plus point.
  • Be good at establishing action plans and lead a team to implement it.
  • Communicate clearly and effectively.
  • Open minded. Motivate, inspire and get buy-in from others.
  • Flexibility to provide cover for store opening hours, including holiday and weekends.
  • Great salary package with attractive incentive commission.
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System Analyst (Retail IT Developer)

Kuala Lumpur, Kuala Lumpur Petron group

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Job Description

Petron Malaysia is an emerging and rapidly evolving Asian oil company. It is part of Petron Corporation which is the leading oil company in the Philippines. Our integrated refining, distribution, and retailing of world-class petroleum products help meet the country’s growing energy needs and contributes to a more progressive nation. We are dedicated and passionate about our vision - to be the leading provider of total customer solutions in the oil sector and its allied businesses.

We are seeking dynamic & innovative individuals who have the drive to make a difference & are fueled to succeed!

Responsibilities:

  • Lead IT initiatives, from evaluation to deployment.
  • Research and evaluate hardware/software for recommendations.
  • Collaborate cross-functionally for system improvement.
  • Architect system solutions, including cloud infrastructure.
  • Design, develop, and deploy web and mobile applications.
  • Own and maintain the technology portfolio.
  • Ensure functionality and interoperability of systems.
  • Advocate for system improvement and efficiency.
  • Travel to service stations and attend meetings.
  • Support system-related audits.
  • Custodian of DRP and BCP for Retail IT.

We are looking for candidates with these qualifications:

  • Bachelor’s Degree in Computer Science or related field.
  • Minimum three (3) years of experience in retail or banking.
  • Strong foundation in Microsoft, Linux, and PC computing.
  • Proficient in AWS, Cisco networking, DevOps, and SysOps.
  • Experience with programming languages (Java, Python, etc.).
  • Competent in SQL, NoSQL databases, and data visualization tools such as Microsoft SQL, MySQL, Postgres SQL, Aurora, Mongo DB, DynamoDB, RedShift, Power BI, Qlik and QuickSight.
  • Familiarity with integration technologies (RESTful API, ETL, LDAP, SSO and other web service integrations).
  • Relevant certifications in SysOps and DevOps.
  • Experience in a leadership role is an advantage.

Thank you for your application! We’re thrilled that you’d like to join Petron Malaysia and we appreciate your interest in the position.

Please note that due to the volume of applications, only shortlisted candidates will be contacted.

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Retail Store Manager (Department Furniture)

Sabah, Sabah Fairwork

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Retail Store Manager (Department Furniture)

Handling and overseeing all the day-to-day processes that are carried out in the store.
Able to manage the product inventory, sales persons, goods for display, sales, etc.

MAIN DUTIES AND RESPONSIBILITIES

  • Completes store operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Contributes to team effort by accomplishing related results as needed.
  • Managing and motivating a team to increase sales and ensure efficiency.
  • Managing stock levels and making key decisions about stock control.
  • Analyzing sales figures and forecasting future sales volumes to maximize profits.
  • Analyzing and interpreting trends to facilitate planning.

JOB DESCRIPTION

  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development.
  • Ensuring standards for quality, customer service and health and safety are met.
  • Resolving health and safety, legal and security issues.
  • Responding to customer complaints and comments.
  • Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

Office Hours: Monday - Friday
9.00am to 5.00pm

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Senior Retail Ambassador (One Utama)

Petaling Jaya, Selangor Love, Bonito

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About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

Main Responsibilities

  1. Under the supervision of the Store Manager and Store Supervisor, support in day-to-day leadership and key areas of store operations.
  2. Work with the Store Manager and Store Supervisor to drive store sales performance and retail KPIs.
  3. Provide coaching, counselling and maintaining discipline of all retail staff.
  4. Promote key styles/new arrivals and best-selling products to drive sales and conversion in-store to achieve sales targets.
  5. Provide a seamless shopping experience and ensure that all merchandise are available in all colours, sizes, and quantities on the floors.
  6. Receiving and processing new stock, replenishments, returns, damage and transfer, as well as support all stocktake exercises.
  7. Cashiering duties using POS System to process payments.
  8. In charge of store inventory management, monitoring inventory level/ageing inventory and conducting regular stock count.
  9. Managing POS system, daily cash deposits/petty cash.
  10. Establish rapport with potential and current customers to build strong regular customer base.
  11. Responsible for store maintenance, visual merchandising excellence, and housekeeping duties.

You should have / be

  1. A Love, Bonito ambassador with a passion for the brand and our products
  2. Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion
  3. A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren’t afraid to approach you either!
  4. A performance-driven professional that drives sales through a customer-centric approach
  5. An awesome team player with a touch of fun, encouragement, support and respect in your interactions with other staff members
  6. A multitasker with the ability to work quickly in a fast-paced environment, and some degree of OCD towards tidiness
  7. A dependable co-worker who can work independently and proactively
  8. A self-starter, proactive and hands-on approach. Get it done right, and fast!

Hours

  1. Full-time: 44 hours per week, 5 days work week, morning and/or afternoon shifts/Fullshift
  2. All staff must be able to work on weekends/public holidays

Qualifications & Experience

  1. 2+ years of relevant work experience preferably in fashion / retail company.
  2. Minimum SPM/ Diploma holder in Retail Management/Fashion or related fields.
  3. Strong interpersonal and communication skills, proficient in spoken/ written English and Malay/ Mandarin.

Benefits

  1. Staff Discount
  2. Medical Benefits
  3. Uniform Sponsorship
  4. Allowances
  5. Commissions
  6. Birthday Leave
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Assistant Manager, e-Commerce

Selangor, Selangor HABIB Group

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Job Summary:

The Assistant Manager, e-Commerce is responsible for overseeing the overall performance of HABIB Group’s e-Commerce business. This includes driving revenue growth, ensuring the strategic execution of digital sales and marketing initiatives, and managing the e-Commerce team.

Responsibilities:

Campaign Strategy & Execution

  • Lead and execute e-Commerce strategies that align with business goals, encompassing customer acquisition, conversion, retention, and revenue growth.
  • Analyze online shopper behavior, sales trends, and digital metrics to identify opportunities for improvement and innovation.
  • Work closely with the team to plan and execute campaigns that meet or exceed monthly sales targets.

Platform Management & Merchandising

  • Oversee content activation, site merchandising, and promotional strategies in alignment with marketing calendars and seasonal campaigns.
  • Ensure a consistent and compelling brand presence across e-Commerce platforms.

Performance Tracking & Analysis

  • Track, analyze and report key performance metrics across platforms (conversion rate, sales growth, traffic sources, ROI, etc.).
  • Translate data into actionable insights to improve digital performance and customer experience
  • Stay updated with trends, algorithm updates, and platform features to ensure we are updated with new trends

Affiliate Onboarding & Management

  • Identify, recruit, and onboard affiliates and content creators to promote our products. Maintain strong relationships and ensure consistent performance through clear KPIs
  • Come up with strategies to help affiliates drive higher sales & curate assortments based on affiliates.

Team & Stakeholder Management

  • Supervise and mentor the e-Commerce team, ensuring timely execution of tasks and personal development.
  • Liaise closely with cross-functional departments (Marketing, Retail, Operations, Customer Service, IT) to ensure a cohesive e-Commerce strategy.
  • Build and maintain strong relationships with e-Commerce partners.

Customer Experience & Innovation

  • Ensure a best-in-class customer journey and service across all digital touchpoints.

Requirements:

  • Bachelor’s Degree in Marketing, Business, Digital Commerce, or related field.
  • Minimum 4–6 years of experience in e-Commerce or related digital roles, with at least 1 year in a supervisory or managerial capacity.
  • Strong analytical and numerical skills; confident in data-driven decision making.
  • Demonstrated experience in stakeholder management, project coordination, and cross-functional collaboration.
  • Results-driven with a passion for digital growth and performance optimization.
  • Excellent leadership, communication, and team management skills.
  • Knowledge of major e-Commerce platforms, digital marketing tools, and analytics software (e.g., Google Analytics, Meta Business Suite, Shopify, etc.).
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Branch Manager, Retail Sales

Ipoh, Perak Different Technologies Pty Ltd.

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About You

In this role you will support the Branch Manager to achieve sales target

Your Day-to-Day

  • Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
  • Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
  • Facilitate daily huddle to understand the Sales team’s challenges and to provide direction/solutions
  • Implementation of quarterly, monthly, weekly, and daily strategies and initiatives to achieve development, sales, and profitability goals
  • Evaluates customer experience based on data and observations, and steers continuous improvements / problem resolution to build customer loyalty.
  • Provide a framework, and support, for the Retail Sales in the development, achievement, and evaluation of Vehicle Sales management strategies and objectives.
  • Establish the execution of operation excellence to maximize the acquisition and support of Retail Sales partners / customers, sales efficiency, and great customer experiences
  • Provide clear and inspirational leadership to motivate and develop the team to deliver high quality, Sales‐centric efforts

Your Know-How

  • 5 years of experience in a management / business development / sales in a leading e-commerce / automotive / retail company, ideally with P&L and / or performance responsibility
  • 3 years of experience in leading (sales) teams in a dynamic environment
  • A strong track record of scaling and structuring full-scope sales organizations
  • Experience in dealing with external partners and B2C customers at all levels
  • Proven track record through above-average performance at individual and team level
  • A commercial mindset with excellent communication and sales skills
  • Strategic thinker who effectively uses data, logic, and instinct to identify problems, and implement solutions
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