116 Onboarding Specialist jobs in Malaysia

An Onboarding Specialist is to undertake technical support activities that align with company business needs. The successful candidate involves presale activities to support sales & marketing team in terms of technical to secure sales cycles. The successful candidate also involves all technical related activities in project deployment & maintenance stages in support of organizational strategy and objectives. Responsibilities: – Lead customer business value identification and discovery understand how our solutions and their unique differentiation can be used within the customer’s existing architecture, business environment and customer requirement – Support and cooperate with sales & marketing team in term of technical perspective – Lead technical demonstration: Execute demos for customers, internal sales and marketing team members. Create and document specific alignment between a technology demonstration and a solution vision. Set a high-quality bar for demo curation, execution, and delivery while engaging with a variety of customer roles, both sale and technical – Lead technical workshops, seminars, and engagements with customers who are interested in an in-depth understanding of our solutions from an engineering & technical perspective – Prepare the technical responses to RFPs and other documents as required – Play a critical role in performing project deployment & maintenance by providing technical expertise to deliver project successfully and meet customer satisfaction Requirements: – Diploma in computer science, information technology, electrical/electronic engineering or any other related field – At least 3 years working experience as a pre-sales or technical support for software/application/Cyber Security industry -Must be a subject matter expert with extensive software/application/Cyber Security technical support experience – Candidates should have passion for information technology, self-driven and enjoys start-up environment and problem-solving skills required – Ability to work energetically independently self-motivated and with desire to succeed and able to keep to agreed timeline – Having customer satisfaction mindset & strong interpersonal skills to interface with customers Job Category:

IT Job Type:

Full Time Apply for this position

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Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

As an Onboarding Specialist at Axi, you will be instrumental in facilitating our clients’ seamless onboarding journey. Your meticulous adherence to compliance and unwavering commitment to exceptional service will strengthen our esteemed market position, defining a new level of excellence in client onboarding. Your role goes beyond mere compliance; it's about creating a lasting impression, demonstrating our deep understanding of our clients.

In line with our Axi CX mission, your role is not just about onboarding clients, but also about establishing Axi convincingly in the hearts and minds of our clients. We aim to excel at providing the impression that we know our clients just as well as they know themselves. This is the essence of the Axi experience, and as an Onboarding Specialist, you are a key player in delivering this experience. Your work will help to ensure that every interaction a client has with Axi reinforces this mission, from their first contact with us through their entire journey as an Axi client. Your role is crucial in making this mission a reality.

Your EDGE assignment/You will:

• Responsible for executing Know Your Customer (KYC) processes and continuous due diligence in compliance with multiple regulatory standards for both potential and current client and partner accounts.
• Analyse and investigate alerts that are generated using standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements.
• Promote a high degree of global onboarding knowledge and compliance standards with a client-focused mindset.
• Identify, record and resolve/escalate suspicious findings following well-established escalation and reporting obligations.
• Maintain user confidence and protects operations by keeping information confidential.
• Comply with all policies, guidelines, and procedures, and actively participate in training to stay abreast of the evolving competitive and regulatory environment.
• Work collaboratively & cohesively with key stakeholders to identify, action and develop due diligence processes that contribute to operational efficiency and personalized client experience.
• Proactively participate in assigned projects that promote client value, operational efficiency, and innovation.
• Oversee the creation and management of trading and rebate accounts.
• Stay up to date on the latest industry trends and technologies related to onboarding processes and share insights and recommendations with the broader team.
• Provide direct assistance to clients and partners for any concerns related to onboarding.
• Strive to meet and exceed Key Performance Indicators (KPIs) on a daily, weekly, and monthly basis.

Are you the one?

• Minimum of 2 years' experience as a KYC/Onboarding Specialist, preferably in the financial services industry, particularly Forex, CFDs, or other leveraged products.
• Proven ability to manage intricate onboarding processes in compliance with regulations.
• Extensive knowledge about KYC, AML, and relevant compliance legislations.
• Fluency in English and Arabic (both verbal and written) is required to communicate effectively with Urdu-speaking clients
• Detail-oriented with strong multitasking and prioritization abilities.
• Effective problem-solving skills and ability to perform under pressure.
• Familiarity with CRM systems and proficiency in MS Office and related software.
• Proficient in digital technologies with the ability to adapt and stay current with market technology trends, including AI and other tools pertinent to Onboarding tasks.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications and soft skills development.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Take Home Assessment (30 minutes)
• Language Proficiency Interview (30 minutes)
• Hiring Manager Interview (1 hour)
  
  

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

#J-18808-Ljbffr

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who we are.

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients.

Let's talk about the cool stuff you do at Axi!

As an Onboarding Specialist at Axi, you will be instrumental in facilitating our clients’ seamless onboarding journey. Your meticulous adherence to compliance and unwavering commitment to exceptional service will strengthen our esteemed market position, defining a new level of excellence in client onboarding. Your role goes beyond mere compliance; it's about creating a lasting impression, demonstrating our deep understanding of our clients.

In line with our Axi CX mission, your role is not just about onboarding clients, but also about establishing Axi convincingly in the hearts and minds of our clients. We aim to excel at providing the impression that we know our clients just as well as they know themselves. This is the essence of the Axi experience, and as an Onboarding Specialist, you are a key player in delivering this experience. Your work will help to ensure that every interaction a client has with Axi reinforces this mission, from their first contact with us through their entire journey as an Axi client. Your role is crucial in making this mission a reality.

Your EDGE assignment/You will:

• Responsible for executing Know Your Customer (KYC) processes and continuous due diligence in compliance with multiple regulatory standards for both potential and current client and partner accounts.
• Analyse and investigate alerts that are generated using standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements.
• Promote a high degree of global onboarding knowledge and compliance standards with a client-focused mindset.
• Identify, record and resolve/escalate suspicious findings following well-established escalation and reporting obligations.
• Maintain user confidence and protects operations by keeping information confidential.
• Comply with all policies, guidelines, and procedures, and actively participate in training to stay abreast of the evolving competitive and regulatory environment.
• Work collaboratively & cohesively with key stakeholders to identify, action and develop due diligence processes that contribute to operational efficiency and personalized client experience.
• Proactively participate in assigned projects that promote client value, operational efficiency, and innovation.
• Oversee the creation and management of trading and rebate accounts.
• Stay up to date on the latest industry trends and technologies related to onboarding processes and share insights and recommendations with the broader team.
• Provide direct assistance to clients and partners for any concerns related to onboarding.
• Strive to meet and exceed Key Performance Indicators (KPIs) on a daily, weekly, and monthly basis.

Are you the one?

• Minimum of 2 years' experience as a KYC/Onboarding Specialist, preferably in the financial services industry, particularly Forex, CFDs, or other leveraged products.
• Proven ability to manage intricate onboarding processes in compliance with regulations.
• Extensive knowledge about KYC, AML, and relevant compliance legislations.
• Fluency in English and Arabic (both verbal and written) is required to communicate effectively with Urdu-speaking clients
• Detail-oriented with strong multitasking and prioritization abilities.
• Effective problem-solving skills and ability to perform under pressure.
• Familiarity with CRM systems and proficiency in MS Office and related software.
• Proficient in digital technologies with the ability to adapt and stay current with market technology trends, including AI and other tools pertinent to Onboarding tasks.

Axi's bag of delights

• Competitive and attractive compensation.
• Extensive learning opportunities, such as professional training & certifications and soft skills development.
• Health and life insurance for employees along with 2 dependents.
• Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave.
• Team-building experiences and corporate parties.

Axi's interview journey

• Talent Acquisition Interview (45 minutes)
• Take Home Assessment (30 minutes)
• Hiring Manager Interview (1 hour)
  
  

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia.

Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume.

At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

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Education

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Do you require a visa sponsorship to work in Malaysia? * Select.

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This job is all about supporting candidates through the international onboarding process, ensuring a smooth and timely experience. You might like this job because it allows you to help people start their new roles with ease.

The Onboarding Specialist will assist, guide and support the candidate throughout the international onboarding process – ensuring all documentation is complete and processes are adhered to in order to ensure a seamless and timely onboarding experience.

Job Requirements

Key Responsibilities:

1. Complete the entire onboarding process for candidates – from the point of signed job offer until candidates have successfully traveled.
2. Maintain and manage documentation for candidates with job offers and ensure each process for each market is completed within the agreed timeframe.
3. Ensure candidates' documents are stored safely and completely.
4. Analyze candidates' profiles to anticipate potential challenges.
5. Communicate actively with candidates regarding necessary documents, processes, charges, and relocation.
6. Deliver onboarding programs for international hires.
7. Stay updated on the latest policies, laws, processes, and documentation to facilitate a smooth onboarding process.
8. Reporting: Management and Client.
9. Complete any ad-hoc duties assigned.

Skills

• Recruitment Strategies
• Full-Cycle Recruitment
• Talent Acquisition
• Talent Recruitment
• Recruitment Tools
• Interpersonal Communications
• Verbal Communication Skills

Company Benefits

• Medical insurance coverage
• Selected medical coverage
• Flexible work schedule

Sehat Jobs is led by Armand and Mary, two leading figures in nursing recruitment in Malaysia, with a combined experience of over 30 years in helping nurses find dream jobs worldwide. They look forward to working with you because they believe that nurses deserve careers that will help them build better lives.

Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.

#J-18808-Ljbffr

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As an Onboarding Specialist at Axi, you will be instrumental in facilitating our clients’ seamless onboarding journey. Your meticulous adherence to compliance and unwavering commitment to exceptional service will strengthen our esteemed market position, defining a new level of excellence in client onboarding. Your role goes beyond mere compliance; it's about creating a lasting impression, demonstrating our deep understanding of our clients. In line with our Axi CX mission, your role is not just about onboarding clients, but also about establishing Axi convincingly in the hearts and minds of our clients. We aim to excel at providing the impression that we know our clients just as well as they know themselves. This is the essence of the Axi experience, and as an Onboarding Specialist, you are a key player in delivering this experience. Your work will help to ensure that every interaction a client has with Axi reinforces this mission, from their first contact with us through their entire journey as an Axi client. Your role is crucial in making this mission a reality. Your EDGE assignment/You will: Responsible for executing Know Your Customer (KYC) processes and continuous due diligence in compliance with multiple regulatory standards for both potential and current client and partner accounts. Analyse and investigate alerts that are generated using standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements. Promote a high degree of global onboarding knowledge and compliance standards with a client-focused mindset. Identify, record and resolve/escalate suspicious findings following well-established escalation and reporting obligations. Maintain user confidence and protects operations by keeping information confidential. Comply with all policies, guidelines, and procedures, and actively participate in training to stay abreast of the evolving competitive and regulatory environment. Work collaboratively & cohesively with key stakeholders to identify, action and develop due diligence processes that contribute to operational efficiency and personalized client experience. Proactively participate in assigned projects that promote client value, operational efficiency, and innovation. Oversee the creation and management of trading and rebate accounts. Stay up to date on the latest industry trends and technologies related to onboarding processes and share insights and recommendations with the broader team. Provide direct assistance to clients and partners for any concerns related to onboarding. Strive to meet and exceed Key Performance Indicators (KPIs) on a daily, weekly, and monthly basis. Are you the one? Minimum of 2 years' experience as a KYC/Onboarding Specialist, preferably in the financial services industry, particularly Forex, CFDs, or other leveraged products. Proven ability to manage intricate onboarding processes in compliance with regulations. Extensive knowledge about KYC, AML, and relevant compliance legislations. Fluency in English and Arabic (both verbal and written) is required to communicate effectively with Urdu-speaking clients Detail-oriented with strong multitasking and prioritization abilities. Effective problem-solving skills and ability to perform under pressure. Familiarity with CRM systems and proficiency in MS Office and related software. Proficient in digital technologies with the ability to adapt and stay current with market technology trends, including AI and other tools pertinent to Onboarding tasks. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training & certifications and soft skills development. Health and life insurance for employees along with 2 dependents. Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave. Team-building experiences and corporate parties. Axi's interview journey Talent Acquisition Interview (45 minutes) Take Home Assessment (30 minutes) Language Proficiency Interview (30 minutes) Hiring Manager Interview (1 hour)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued.

#J-18808-Ljbffr

This job is all about supporting candidates through the international onboarding process, ensuring a smooth and timely experience. You might like this job because it allows you to help people start their new roles with ease. The Onboarding Specialist will assist, guide and support the candidate throughout the international onboarding process – ensuring all documentation is complete and processes are adhered to in order to ensure a seamless and timely onboarding experience. Job Requirements

Key Responsibilities: Complete the entire onboarding process for candidates – from the point of signed job offer until candidates have successfully traveled. Maintain and manage documentation for candidates with job offers and ensure each process for each market is completed within the agreed timeframe. Ensure candidates' documents are stored safely and completely. Analyze candidates' profiles to anticipate potential challenges. Communicate actively with candidates regarding necessary documents, processes, charges, and relocation. Deliver onboarding programs for international hires. Stay updated on the latest policies, laws, processes, and documentation to facilitate a smooth onboarding process. Reporting: Management and Client. Complete any ad-hoc duties assigned. Skills

Recruitment Strategies Full-Cycle Recruitment Talent Acquisition Talent Recruitment Recruitment Tools Interpersonal Communications Verbal Communication Skills Company Benefits

Medical insurance coverage Selected medical coverage Flexible work schedule Sehat Jobs is led by Armand and Mary, two leading figures in nursing recruitment in Malaysia, with a combined experience of over 30 years in helping nurses find dream jobs worldwide. They look forward to working with you because they believe that nurses deserve careers that will help them build better lives. Our vision is to be SEA's most personalized talent ecosystem; elevating human progress by helping careers and companies grow.

#J-18808-Ljbffr

Please note that we will only be able to accept candidates who have the appropriate rights and documentation for employment in Malaysia.

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As an Onboarding Specialist at Axi, you will be instrumental in facilitating our clients’ seamless onboarding journey. Your meticulous adherence to compliance and unwavering commitment to exceptional service will strengthen our esteemed market position, defining a new level of excellence in client onboarding. Your role goes beyond mere compliance; it's about creating a lasting impression, demonstrating our deep understanding of our clients. In line with our Axi CX mission, your role is not just about onboarding clients, but also about establishing Axi convincingly in the hearts and minds of our clients. We aim to excel at providing the impression that we know our clients just as well as they know themselves. This is the essence of the Axi experience, and as an Onboarding Specialist, you are a key player in delivering this experience. Your work will help to ensure that every interaction a client has with Axi reinforces this mission, from their first contact with us through their entire journey as an Axi client. Your role is crucial in making this mission a reality. Your EDGE assignment/You will: Responsible for executing Know Your Customer (KYC) processes and continuous due diligence in compliance with multiple regulatory standards for both potential and current client and partner accounts. Analyse and investigate alerts that are generated using standard policies, procedures and tools, aimed at meeting internal and external regulatory requirements. Promote a high degree of global onboarding knowledge and compliance standards with a client-focused mindset. Identify, record and resolve/escalate suspicious findings following well-established escalation and reporting obligations. Maintain user confidence and protects operations by keeping information confidential. Comply with all policies, guidelines, and procedures, and actively participate in training to stay abreast of the evolving competitive and regulatory environment. Work collaboratively & cohesively with key stakeholders to identify, action and develop due diligence processes that contribute to operational efficiency and personalized client experience. Proactively participate in assigned projects that promote client value, operational efficiency, and innovation. Oversee the creation and management of trading and rebate accounts. Stay up to date on the latest industry trends and technologies related to onboarding processes and share insights and recommendations with the broader team. Provide direct assistance to clients and partners for any concerns related to onboarding. Strive to meet and exceed Key Performance Indicators (KPIs) on a daily, weekly, and monthly basis. Are you the one? Minimum of 2 years' experience as a KYC/Onboarding Specialist, preferably in the financial services industry, particularly Forex, CFDs, or other leveraged products. Proven ability to manage intricate onboarding processes in compliance with regulations. Extensive knowledge about KYC, AML, and relevant compliance legislations. Fluency in English and Arabic (both verbal and written) is required to communicate effectively with Urdu-speaking clients Detail-oriented with strong multitasking and prioritization abilities. Effective problem-solving skills and ability to perform under pressure. Familiarity with CRM systems and proficiency in MS Office and related software. Proficient in digital technologies with the ability to adapt and stay current with market technology trends, including AI and other tools pertinent to Onboarding tasks. Axi's bag of delights Competitive and attractive compensation. Extensive learning opportunities, such as professional training & certifications and soft skills development. Health and life insurance for employees along with 2 dependents. Generous time off, including 20 days of annual leave per year (incremental leave up to 25 days) and paid sick leave. Team-building experiences and corporate parties. Axi's interview journey Talent Acquisition Interview (45 minutes) Take Home Assessment (30 minutes) Hiring Manager Interview (1 hour)

We want to inform all prospective candidates that Axi's designated Employer of Records (EOR) in Malaysia is TDCX. As part of our commitment to legal compliance, all Axi Malaysia employees will be officially working under TDCX Malaysia. Please note that our organization works with recruitment agencies on a pre-approved basis only. A recruitment agency that wishes to submit candidate profiles or resumes for consideration must obtain prior written consent from our talent acquisition team. We do not accept unsolicited resumes from recruitment agencies, and we will not be responsible for any fees related to unsolicited resumes. Should we receive an unsolicited resume from a recruitment agency that does not have prior written consent, we will not be responsible for the payment any fees related to the recruitment of the candidate represented in the unsolicited resume. At Axi, we prioritise creating a workplace that upholds fairness and respect for all. We encourage every individual within our community to contribute towards a culture where everyone feels a sense of belonging and is treated with the dignity they deserve. We make all employment-related decisions—whether in hiring, compensation, training, performance reviews, or termination—based on merit and without bias, ensuring equal opportunities for everyone. We consciously work to identify and overcome any unconscious biases, with a commitment to fostering an inclusive environment where every employee and candidate feels genuinely welcomed and valued. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select. Degree * Select. Select. How many years of experience do you have in KYC or as a Client Onboarding Specialist? * 0-1 Year 1-2 Years 2-4 Years 4 Years and above Are you comfortable working on rotating shifts as part of this role? * Select. What is your expected salary in MYR per annum? * Do you require a visa sponsorship to work in Malaysia? * Select.

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As a key member of our team, you'll play a crucial role in supporting our Singapore markets, providing exceptional account opening experiences and driving business growth.

Day Shift : 9 AM to 6 PM—no late-night or graveyard shifts!

Hybrid Work Arrangement: Work-from-home on weekends and enjoy a convenient office location (PWTC) on weekdays, accessible via Putra LRT & KTM.

Competitive Salary: RM 3,500 – RM 4,500 per month

Extra Incentives for new client onboarding

Medical Insurance: Up to RM 1,800 per year

Hospitalization Insurance: Up to RM 30,000 per year

Life Insurance: Up to RM 100,000

Monthly tea breaks for relaxation and bonding

Sports activities for fitness and team fun

Engaging team-building events—because we know relationships matter

Prime Location PWTC Office - Easily accessible via Putra LRT and Putra KTM stations

What You’ll Do

Review KYC documents for onboarding of new clients (individual and corporate) and periodic review in an efficient and timely manner

Ensure due diligence for new account opening and existing client accounts comply with internal policies

Liaise with internal colleagues on required information/documentation for onboarding and review

Perform name screening for entities, individuals and financial institutions

Liaise with relevant team for the setting up, maintain and update of account in the system

Communicate and assist existing client regarding account maintenance matters

Undertake projects on an ad-hoc basis

️ Language Proficiency : Fluent in Mandarin to effectively communicate with Mandarin-speaking clients (spoken & written).
️ Strong command of English for effective team communication.
️ An experienced professional with at least 1 year experience working in KYC Works. Fresh Grad are also welcomed to apply!

Apply now and join uSmart Securities—where your career and well-being matter!

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This job is for an Onboarding Specialist focusing on restaurant menus, specifically for Chinese speakers. You will help restaurants transition smoothly to our platform, ensuring their menus are accurately set up. Benefits include medical coverage and snacks.

Your responsibilities include assisting restaurant merchants with importing menus into Eats365's F&B solution, configuring the system optimally, and supporting ad-hoc tasks.

Key Responsibilities:

• Input restaurant menus into the Eats365 portal and POS accurately and efficiently.
• Learn and apply best practices in menu management.
• Support the System Specialist in setting system configurations.
• Assist with additional tasks as needed.

Job Requirements

• Diploma or higher education.
• Proficiency in Microsoft Office, attention to detail, and typing speed.
• Fresh graduates are encouraged to apply.
• Ability to type in both Chinese and English.
• Experience in the F&B tech industry is a plus.

Skills

• Information Systems
• Point Of Sale
• Microsoft Excel
• Typing
• System Administration

Company Benefits

• Medical insurance covering hospitalization and GP claims.
• Well-stocked pantry with snacks and drinks.
• Provision of MacBook for work use.
• Opportunities for growth and advancement.

Founded in Hong Kong, Eats365 is a dynamic F&B tech startup dedicated to innovating dining solutions and empowering restaurants to overcome future challenges.

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