214 On Site Electrical jobs in Malaysia

Overview

ZINNIA is searching for a

Field Service Engineer (Electrical)

based near Kuala Lumpur. Candidates should be a

team player

with good knowledge of

Electrical Engineering . Promising candidates will have the opportunity for

training in Singapore . Responsibilities

Maintenance of food packaging and food processing machines. Troubleshooting machine errors when problems arise. Assist with machine installation and parts delivery. Daily report to SG HQ on job schedule, jobs completed. Liaising with colleagues for parts-related logistics matters. Report customer feedback. Weekly reports of jobs done. Perform any other ad-hoc duties as assigned. Requirements

Minimum 2 years of Hands-on repair experience required. Language(s): Conversational English. Candidates will be remunerated for their own Motorbike and/or Car. Skill: PLC (Programmable Logic Controller) required. Diploma in Electrical Engineering with 2 years of experience in Machinery Repair/Maintenance required. Willing to travel for job assignments. Food processing machines require the handling of beef and pork. As we are in the food manufacturing industry, you should be comfortable entering

raw meat factories . About Zinnia Packaging (S) Pte Ltd

Since establishing our Singapore HQ in 1992, ZINNIA has almost 30 years of experience as a systems integrator in Singapore, Malaysia, and Indonesia. A consultant to food manufacturers, ZINNIA’s knowledge is backed by our portfolio of food machinery. We hold exclusive distribution rights to represent trusted manufacturers of food processing and food packaging machinery. We are also proud to have the largest service team supporting food manufacturers in Singapore and Malaysia. At Zinnia Packaging, we are committed to the continuous learning of our employees. Overseas programmes are available for motivated employees who will have a chance for higher training with our European suppliers. Zinnia is searching for highly motivated individuals to join us! We look forward to receiving your application.

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Field Service Engineer page is loaded# Field Service Engineerremote type: On-sitelocations: Kuala Lumpur, Malaysiatime type: Full timeposted on: Posted Todayjob requisition id: R Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!Job DescriptionYou will attend customer's site, troubleshooting & solve issue, preventive maintenance and support in project needed.Responsible for project technical and delivery on control and electrical systems through the planning, design, implementation, testing and commissioning phases. Work with project managers/business lead on planning, budget and scope.On specific projects, may supervise a team of engineers in the execution of project delivery, which includes design, implementation, testing and customer-site commissioning.**Main Responsibilities***Overview*** Technical and project engineering responsibility for projects* Develop and commission control system projects by performing engineering application and programing specifications.* Must be able and willing to travel and work at customer sites, including industrial plants, etc.**Functional*** Provide updates to project manager and Engineering Team Leader about status of activities, KPI's.* Develop technical standards and procedures within the project context* Contribute to project review process and give technical guidance on project related matters.* May work on project cost estimates and proposals**Business*** Work with project manager to lead technical execution for complex projects* Meet project schedule, engineering hour budgets, and customer satisfaction targets* Build partnerships at a technical level of key customers.* Must be commercially aware of the growth of selecting and delivering the project design and deliverables* May present and develop technical aspects of sales proposals to customers.* Follow all applicable corporate, company, governmental and regulatory procedures for this position.**Others*** Ensure compliance to Ethics, Standards of Business Conduct, Safety, Information Technology and other RA policies and the relevant government regulations in the geography.* Any other relevant duties as assigned by immediate Manager**EDUCATION AND QUALIFICATIONS*** Bachelor Degree in Electrical Engineering or equivalent.**REQUIRED INDUSTRY AND WORK EXPERIENCE*** Typically 5 to 10 years' experience in Electrical, Control and Automation projects, which includes designing, consulting, implementing and commissioning.* Have PLC, Drives, SCADA or any RA related products experience.* Must have Project Management experience.* Typically has broad application/technical knowledge relevant to assigned business team* Must understand industrial control systems (preferably Rockwell Automation solutions), IT/OT infrastructure, MES* Experience with MS Office software products Excel, Word, Project, Visio, etc.# What We Offer:Our benefits package includes …* Comprehensive mindfulness programs with a premium membership to Calm* Volunteer Paid Time off available after 6 months of employment for eligible employees* Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.* Employee Assistance Program* Personalized wellbeing programs through our OnTrack program* On-demand digital course library for professional development. and other local benefits!*At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.***#LI-Onsite***#LI-SY1**
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Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Role Summary:

The Field Service Technician installs, commissions, monitors, troubleshoots, and repairs Flowserve’s pumps, seals, and other equipment across industries such as oil and gas, chemical, nuclear, coal, and wastewater industries, depending on the customer engagement.

In this challenging position the Field Service Technician (FST) provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The FST is actively engaged in troubleshooting problems and implementing solutions onsite at nearby customer facilities.

Our Field Service Technician team is the face of Flowserve, and we count on them to deliver a world-class service to our customers, creating a lasting competitive advantage for our products and services.

Responsibilities:

• Make direct, in-person service calls in response to customer requests.

• Assess mechanical problems and take actions to resolve promptly.

• Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.

• Ensure that equipment is installed successfully and on schedule.

• Check equipment prior to start-up and assess start-up performance.

• Monitor the maintenance and performance of Flowserve equipment.

• Train customers in the proper procedures for operating and maintaining Flowserve products.

• Maintain and submit organized, accurate records, including daily reports, jobs quoted, jobs performed, and time and materials charged.

Requirements:

• HS Diploma / GED and / or 0-2 years relevant experience / Professional certificates.

• Knowledgeable about the industrial applications and operations of pumps, valves, seals, actuators, and mechanical equipment.

• Experience with repairing pump equipment, installing mechanical seals, changing seal faces/gaskets/O rings.

• Proven ability to correctly read and interpret blueprints, engineering drawings, and schematics

• Capable in Outlook, Word, and Excel

• Able to travel, including globally, for extended periods of time

• Able to work overtime as required to minimize impact to customers

• Physical activity is required, including frequent lifting up to 50 pounds / 25kg, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Req ID : R-14869

Job Family Group : Operations

Job Family : OP Field Service

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.

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Join to apply for the Field Service Engineer role at Accenture Southeast Asia

Join to apply for the Field Service Engineer role at Accenture Southeast Asia

Get AI-powered advice on this job and more exclusive features.

Working Hours : 12X5 Support with multiple shift & on call support

Location: (Cyberjaya & KL )

Department: Field Services

Reports To: Department Lead

Job Summary:

The Field Service Engineer is responsible for providing on-site technical support, maintenance, and repair services for a range of equipment and systems. This role involves traveling to customer sites, diagnosing and resolving technical issues, performing preventive maintenance, and ensuring customer satisfaction through excellent service

Key Responsibilities:

Travel to customer sites to install, troubleshoot, and repair equipment and systems.

Diagnose and resolve technical issues efficiently and effectively.

Perform preventive maintenance to ensure optimal performance and longevity of equipment.

Provide exceptional customer service by addressing customer concerns and ensuring their satisfaction.

Communicate effectively with customers to explain technical issues and solutions.

Train customers on the proper use and maintenance of equipment.

Maintain accurate records of service activities, including work performed, parts used, and customer interactions.

Generate service reports and update maintenance logs.

Provide feedback to management on recurring issues and potential improvements.

Adhere to all company and industry safety standards and protocols.

Ensure all work complies with regulatory requirements and company policies.

Maintain a clean and organized work environment at customer sites.

Work closely with the technical support team and other departments to resolve complex issues.

Communicate effectively with the Field Service Manager and other team members.

Participate in regular training and development programs to stay updated on new products and technologies.

Qualification:

Strong technical and problem-solving skills.

Excellent verbal and written communication skills.

Proficiency with diagnostic tools and software.

Ability to read and interpret technical manuals and schematics.

Strong organizational and time-management skills.

Minimum 2 - 3 years

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Business Consulting and Services

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Join to apply for the Field Service Representatives role at Flowserve Corporation .

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine global reach with local presence. Our team approaches each situation with ingenuity and creativity to provide innovative flow control products and services. We support over 10,000 customers worldwide, supplying energy, water, pharmaceuticals, and other essentials globally. Put your talents and career in motion at Flowserve.

Company Overview:

If a culture of excellence, innovation, and ownership appeals to you, consider advancing your career at Flowserve. Whether as an individual contributor or a leader, your enterprise mindset will help ensure Flowserve’s position as a global standard in flow control solutions. We support your professional development and industry-leading rewards, grounded in our values of people first, integrity, and safety. Together, we create extraordinary flow control solutions to improve the world.

Role Summary:

As a Field Service Rep, you will coordinate with customers on field issues, warranty complaints, and resolutions. You will carry out and support site commissioning, service, and repair jobs at customer sites.

Responsibilities & Requirements:

• Read and evaluate customer specifications and requirement documents.
• Build and maintain strong customer relationships.
• Support customers during site visits.
• Process customer complaints.
• Develop and implement technical solutions for special problems.
• Coordinate effectively with internal and external customers.
• Perform in-house and on-site repairs and services.
• Provide technical support and training as needed.

Preferred Experience / Skills:

• Strong verbal and written communication skills.
• Proficient in Microsoft Office, including Word.
• SAP knowledge in SD, MM, and PP modules.
• Knowledge of AutoCAD, SolidWorks, or other technical drawing tools is a plus.
• Experience serving customers in oil & gas, power, chemical, water, and other industries.
• Willingness to travel to customer sites.
• BSc or BA degree in a relevant field with at least 2 years of relevant experience.
• Sabahan is an added advantage.

Req ID: R-14690

Job Family Group: Operations

Job Family: OP Field Service

Flowserve is an Equal Opportunity Employer, including Disability/Protected Veterans. We do not discriminate against applicants or employees for discussing or disclosing pay. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation by emailing with "Accommodation Request" as the subject. For more info, see the Accessibility Process.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Industrial Machinery Manufacturing

Referrals can double your chances of interviewing at Flowserve. Sign in to set job alerts for “Field Service Representative” roles.

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Company Overview

Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps, heat exchangers, process systems, services, and solutions for the LNG and industrial gases industry. We are a subsidiary of Nikkiso Company Ltd, a leading industrial manufacturer headquartered in Tokyo, Japan, with over $1.5B in annual revenue, 8000 + employees worldwide, and publicly traded on the Tokyo Stock Exchange.

Nikkiso Cryogenic Services (NCS) is an industry leader in the provision of services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions, cutting-edge technology, and expert services, the company stands tall as a go-to service provider for a wide range of clients. The company has carved a niche for itself in the market with its consistent delivery of top-tier services that are tailored to meet the specific needs of each industry. Our products have been instrumental in enabling customers to realize safer, greener, and more sustainable operations. From liquefied natural gas (LNG) systems to industrial gas equipment, every product is designed and manufactured with the utmost consideration for safety and environmental sustainability.

Nikkiso Cryogenic Services is not just a leading service provider to a range of industries, but also a champion of safer, greener operations. Its products and services are designed to meet the dual objectives of operational efficiency and sustainability, helping clients achieve their goals while minimizing environmental impact.

Job Overview

The Regional Field Service Engineer is responsible for providing onsite technical support, maintenance, and troubleshooting services for cryogenic equipment and systems for customers within the assigned region. This role requires hands on experience, strong knowledge and experience in cryogenic systems, as well as excellent problem-solving skills and the ability to work independently.

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Technical Support: Provide expert onsite technical guidance and support to customers on the installation, operation, and maintenance of cryogenic equipment and systems.
  • Troubleshooting: Identify and diagnose issues with cryogenic systems, utilizing advanced troubleshooting techniques to ensure efficient problem resolution while minimizing downtime.
  • Maintenance Services: Perform routine and scheduled maintenance activities on cryogenic systems, including inspections, calibration, and replacement of components or parts as necessary.
  • On-site Repairs: Respond to customer requests for on-site repairs promptly and effectively, utilizing appropriate tools, equipment, and resources to ensure timely resolution of issues.
  • Customer Training: Conduct training sessions for customers on the safe and proper operation of cryogenic equipment and systems, ensuring compliance with OEM and industry standards and regulations.
  • Documentation: Prepare timely field trouble reports, maintain accurate and comprehensive service records, including equipment history, repair reports, and customer interaction details, to facilitate effective communication and future reference.
  • Safety Compliance: Adhere to all safety policies and procedures, ensuring a safe working environment for both yourself and customers during service visits.
  • Continuous Improvement: Stay updated with the latest OEM technological advancements and industry trends related to cryogenic systems through ongoing training and self-development, applying this knowledge to enhance service delivery and customer satisfaction.

Qualifications

Competencies

• Technical Expertise: The ability to understand and apply specialized knowledge of cryogenic systems, equipment, and processes. This includes a deep understanding of cryogenic fluids, gases, and their properties, as well as proficiency in operating and maintaining cryogenic equipment.
• Problem-solving Skills: Capable of analyzing complex technical issues and providing effective solutions in a timely manner. The Regional Field Engineer should possess strong diagnostic skills, the ability to troubleshoot and resolve problems independently, and be adept at identifying root causes and implementing corrective actions.
• Safety Focus: Demonstrates a strong commitment to safety by adhering to established protocols, procedures, and industry standards. The Regional Field Engineer should prioritize safety and promote a culture of safety consciousness among the entire team.
• Communication Skills: Possesses excellent verbal and written communication skills, enabling effective and efficient communication with clients, colleagues, and other stakeholders. The Regional Field Engineer should be able to convey technical information to non-technical individuals in a clear and concise manner.
• Adaptability: Able to work in diverse environments and adapt to dynamic and changing work conditions. The Regional Field Engineer should demonstrate flexibility and resilience in handling unforeseen circumstances, such as schedule changes, emergency calls, client demands, and site-specific challenges.
• Organizational Skills: Exhibits strong organizational abilities in managing multiple tasks, projects, and priorities simultaneously. The Regional Field Engineer should be able to plan and coordinate field service activities effectively, ensuring timely and accurate completion of assignments.
• Customer Focus: Possesses a strong commitment to customer satisfaction, striving to provide top-quality service and promptly addressing customer concerns. The Regional Field Engineer should be skilled in building and maintaining relationships with clients, understanding their needs and expectations, and proactively meeting them.
• Teamwork: Works collaboratively with team members, sharing knowledge, offering assistance, and contributing to a positive and supportive work environment. The Regional Field Engineer should be able to collaborate effectively with colleagues from different departments to ensure seamless service delivery.
• Continuous Learning: Shows a proactive approach to professional development by staying up to date with the latest advancements and best practices in cryogenic engineering. The Regional Field Engineer should continuously seek opportunities to expand their knowledge and skills through training, certifications, and industry conferences.

Work Environment

Work primarily in customer sites as well as shop environments as needed.

Experience

• 3- 5 years of experience working with cryogenic equipment or a closely related field
• Proven track record of successfully managing and executing cryogenic installation, maintenance, and repair projects.
• Proficiency in troubleshooting and diagnosing issues related to cryogenic systems.
• Experience in planning and organizing field service activities, including equipment inspections and preventive maintenance.

Physical Demands

• To perform the duties of this job, the employee will be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.

• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift 50-100 pounds.
• Work in both office and shop environments at customer and company sites.

• Overtime, and on call may be necessary as the work load's dictates. This may include weekdays, weekends, nights and/or holidays, and travel required up to 80% to meet customer needs.
• Travel and extended stays at customer work sites.

• Conditions may vary at each location, yet are essentially the same as listed.

• Job will generally be performed at customer site, or in shop environment and generally requires travel to a client’s office, production facility or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply.
• A valid driver’s license is required, and candidates may be required to show a clean driving abstract for travel between the facility locations and client offices as required.
• A valid passport, or the ability to obtain a valid passport, is required.
• Ability to perform effectively in high stress situations
• Candidates cannot have issues with heights or confined spaces.

Safety

• Complete safety training requirements.
• Participate in other training as directed by the company or manager.
• Wear Nikkiso approved PPE as needed.
• Ensure all safety requirements and PPE requirements are enforced with others as appropriate.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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Field Service Engineer page is loaded# Field Service Engineerlocations: Malaysia - Kuala Lumpur: Thailand - Bangkok: Indonesiatime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few. Gutor is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.The Field Service Engineer's (FSE) primary role is to perform services on customer sites: installation supervision, commissioning, preventive & corrective maintenance, modification of Gutor UPS systems and batteries. The FSE works on both, on- and offshore sites, nuclear and is in direct contact with the customer. Thus, the FSE is the connection between the customer and Gutor’s technical and commercial Customer Service teams.**Gutor is a leading international manufacturer of UPS systems** for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 500 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.**Gutor**is committed to providing its customers with the best possible support. The company has a team of experienced engineers and technicians who are available to help with any problems that may arise.**Industry**Manufacturing Industrial UPS.We are looking for a **Field Service Engineer** to be part of our teamto make an impact!Location: Malaysia, Thailand, Indonesia* Global family leave.* Personal development opportunities.* Interactive employee engagement activities.* Be part of a growing company with an excellent industry reputation, a recognized leader in a market where energy services are in demand.* Positive corporate culture and strong team work.**ESSENTIAL DUTIES AND RESPONSIBILITIES** • To perform field service (customer site service) activities involving the installation supervision, commissioning, maintaining, modification, onsite training, system upgrade and repair of complex Gutor AC & DC UPS equipment. • Responsible for a region or subgroup of field services. • Performs installation supervision and commissioning of Gutor products including the batteries. • Performs maintenance for Gutor UPS equipment including batteries. • Trains customers on equipment operation and maintenance of Gutor products. • Represents Gutor in dealing with customer concerns. • Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures. • Solve UPS problems at customers site and provides reports on these issues. • Providing 24hrs telephone support for customers. • Acquisition of Customer Service products.**SECONDARY DUTIES** • Support internal for spare parts warranty, preparation, assembly, onsite training and etc. • Improve on site report and process.**EDUCATION—MINIMUM REQUIRED LEVEL:** • Degree/Diploma in Electrical / Electronic engineering • Computer literacy is necessary. **EXPERIENCE—MINIMUM REQUIRED:** • 2-3 yrs exp. in Oil & Gas sector, Power Generation or UPS technical experience is an added advantage. • Fresh graduate in Electrical / Electronic engineering. • Willing to travel up to 90% within international (onshore & offshore). • Computer literate and fluent in spoken English and others country language will add advantage.**KNOWLEDGE AND SKILLS —REQUIRED:** • Demonstrated ability to function successfully across multiple cultures and nationalities. • Excellent verbal and written communication skills in English are essential. • Ability to interface with all functional areas of the company. • Global flair • Microsoft Office – Excel, Word and Power Point.**KNOWLEDGE AND SKILLS — DESIRED BUT NOT ESSESTIAL:** • Every other language is an advantage. • Technical and practical knowledge of UPS systems in commercial or industry type. • Knowledge of Innorsoft, and Siebel/Orcacle CX and SAP will be add advantage. • Knowledge of site report preparation process is a plus.**PERSONAL ATTRIBUTES:** • Team and customer oriented. • Highly motivated, responsive, and energetic individual. • Well prepare person. • Time management. • Work under pressure.*Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*
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Location:

Shah Alam, MY

Work Arrangement: Onsite

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

The Field Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services.

What you will do:

• Provide customer satisfaction through technical service, installation, operation, training and repair of our products and systems.
• Perform on-site product installation on customer premises.
• Provide training and technical advice on the product use in person and via phone.
• Investigate problems, provide solutions and arrange for repairs to be made.
• Monitor repairs in terms of the organization’s service / warranty cover and provide suggestions to product improvements.
• Schedule and carry out planned maintenance calls and performance regular customers visits.
• Monitors and adheres to field service policies, procedures and technical standards.
• Recommend spare needs and assist with monitoring equipment.
• Provide sales support to the Sales team for both existing and potential customers in terms of new applications, software and demonstrations.

What you need to have:

• Good technical knowledge and skills on the Company’s products and services.
• Ability to demonstrate logical thinking process to troubleshoot and leverage on materials and internal resources to resolve situations.
• Good organizational skills and ability to set priorities and manage time effectively.
• Good level of customer relationship management skills.
• Good communication, analytical, critical thinking and problem-solving skills.
• Customer-oriented, personable and a team player.
• Minimum Diploma in Mechanical, Electrical or Electronic Engineering.
• 2 to 5 years of field service experience in medium industrial or commercial equipment.
• Must possess a driving license.

You’ll only be the right candidate if you are aligned to our values and culture:

• Winning through customers
• High ethical standards, openness and trust
• Expectations for results
• Respect and value people

What we offer:

• Growth opportunities within international environment
• Annual wage supplement (AWS)
• Performance based yearly merit increase
• Annual leave
• Medical leave
• Other leaves (Paternity leave, maternity leave, compassionate leave, marriage leave, examination leave)
• Medical Insurance
• Executive health screening
• Employee assistance program (EAP)
• Fixed transport allowance
• Mileage claim

If you believe you match our values and have the experience we’re looking for, then apply! We can’t wait to hear from you.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

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Overview

Field Service Engineer role at Nikkiso Clean Energy & Industrial Gases . The Regional Field Service Engineer is responsible for providing onsite technical support, maintenance, and troubleshooting services for cryogenic equipment and systems for customers within the assigned region. This role requires hands-on experience in cryogenic systems, strong problem-solving skills, and the ability to work independently.

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Technical Support: Provide expert onsite technical guidance and support to customers on the installation, operation, and maintenance of cryogenic equipment and systems.
• Troubleshooting: Identify and diagnose issues with cryogenic systems, utilizing advanced troubleshooting techniques to ensure efficient problem resolution while minimizing downtime.
• Maintenance Services: Perform routine and scheduled maintenance activities on cryogenic systems, including inspections, calibration, and replacement of components or parts as necessary.
• On-site Repairs: Respond to customer requests for on-site repairs promptly and effectively, utilizing appropriate tools, equipment, and resources to ensure timely resolution of issues.
• Customer Training: Conduct training sessions for customers on the safe and proper operation of cryogenic equipment and systems, ensuring compliance with OEM and industry standards and regulations.
• Documentation: Prepare timely field trouble reports, maintain accurate and comprehensive service records, including equipment history, repair reports, and customer interaction details, to facilitate effective communication and future reference.
• Safety Compliance: Adhere to all safety policies and procedures, ensuring a safe working environment for both yourself and customers during service visits.
• Continuous Improvement: Stay updated with the latest OEM technological advancements and industry trends related to cryogenic systems through ongoing training and self-development, applying this knowledge to enhance service delivery and customer satisfaction.

Qualifications

• Technical Expertise: The ability to understand and apply specialized knowledge of cryogenic systems, equipment, and processes. This includes a deep understanding of cryogenic fluids, gases, and their properties, as well as proficiency in operating and maintaining cryogenic equipment.
• Problem-solving Skills: Capable of analyzing complex technical issues and providing effective solutions in a timely manner. The Regional Field Engineer should possess strong diagnostic skills, the ability to troubleshoot and resolve problems independently, and be adept at identifying root causes and implementing corrective actions.
• Safety Focus: Demonstrates a strong commitment to safety by adhering to established protocols, procedures, and industry standards. The Regional Field Engineer should prioritize safety and promote a culture of safety consciousness among the entire team.
• Communication Skills: Possesses excellent verbal and written communication skills, enabling effective and efficient communication with clients, colleagues, and other stakeholders. The Regional Field Engineer should be able to convey technical information to non-technical individuals in a clear and concise manner.
• Adaptability: Able to work in diverse environments and adapt to dynamic and changing work conditions. The Regional Field Engineer should demonstrate flexibility and resilience in handling unforeseen circumstances, such as schedule changes, emergency calls, client demands, and site-specific challenges.
• Organizational Skills: Exhibits strong organizational abilities in managing multiple tasks, projects, and priorities simultaneously. The Regional Field Engineer should be able to plan and coordinate field service activities effectively, ensuring timely and accurate completion of assignments.
• Customer Focus: Possesses a strong commitment to customer satisfaction, striving to provide top-quality service and promptly addressing customer concerns. The Regional Field Engineer should be skilled in building and maintaining relationships with clients, understanding their needs and expectations, and proactively meeting them.
• Teamwork: Works collaboratively with team members, sharing knowledge, offering assistance, and contributing to a positive and supportive work environment. The Regional Field Engineer should be able to collaborate effectively with colleagues from different departments to ensure seamless service delivery.
• Continuous Learning: Shows a proactive approach to professional development by staying up to date with the latest advancements and best practices in cryogenic engineering. The Regional Field Engineer should continuously seek opportunities to expand their knowledge and skills through training, certifications, and industry conferences.

Experience

• 3-5 years of experience working with cryogenic equipment or a closely related field
• Proven track record of successfully managing and executing cryogenic installation, maintenance, and repair projects.
• Proficiency in troubleshooting and diagnosing issues related to cryogenic systems.
• Experience in planning and organizing field service activities, including equipment inspections and preventive maintenance.

Work Environment

Work primarily in customer sites as well as shop environments as needed.

Physical Demands

• To perform the duties of this job, the employee will be required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls.
• Use standard office equipment such as computers, telephones, printers, copiers, etc.
• Lift 50-100 pounds.
• Work in both office and shop environments at customer and company sites.
• Overtime, and on call may be necessary as the work load's dictates. This may include weekdays, weekends, nights and/or holidays, and travel required up to 80% to meet customer needs.
• Travel and extended stays at customer work sites.
• Conditions may vary at each location, yet are essentially the same as listed.
• Job will generally be performed at customer site, or in shop environment and generally requires travel to a client’s office, production facility or industrial/construction job site. Conditions will vary at each location, but the conditions listed above will generally apply.
• A valid driver’s license is required, and candidates may be required to show a clean driving abstract for travel between the facility locations and client offices as required.
• A valid passport, or the ability to obtain a valid passport, is required.
• Ability to perform effectively in high stress situations
• Candidates cannot have issues with heights or confined spaces.

Safety

• Complete safety training requirements.
• Participate in other training as directed by the company or manager.
• Wear Nikkiso approved PPE as needed.
• Ensure all safety requirements and PPE requirements are enforced with others as appropriate.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Oil and Gas

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