121 Office Operations jobs in Malaysia
Associate/Senior Associate - Middle Office Operations (Fund Reconciliation)
Posted 3 days ago
Job Viewed
Job Description
- Full-time
- Rank: Senior Associate
- Employment Type: Permanent Full Time
About MUFG Investor Services:
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution.
Responsibilities include:- Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations.
- Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
- Review pricing and Profit & Loss of portfolios including Equities, Options, Futures, Fixed Income, OTC derivatives and Forwards.
- Manage the new client onboarding processes.
- Maintain professional relationships with internal and external stakeholders.
- Respond to client queries promptly and efficiently.
- Adhere strictly to client SLAs.
- Liaise with custodians and other counterparties, providing feedback to management.
- Oversee reconciliation and data transmission technology as needed.
- Perform shift work: 2pm to 11pm.
- University degree in Computer Science, Math, Finance, Accounting or related field.
- Understanding of securities such as equities, bonds, forwards, futures, options & OTC products.
- Ability to deliver excellent client service.
- Willingness to adopt new technologies and improve processes.
- Reconciliation experience within Fund Administration or Asset Management.
- Experience with process reengineering or Robotic Process Automation.
- Proficiency in SQL, Python, or other programming languages.
- Passion for process improvement and operational efficiency.
MUFG Investor Services supports hybrid working, offering flexibility to work remotely while maintaining team connectivity. We offer an attractive compensation package, including base salary, medical insurance, pension scheme, professional subscription reimbursements, paid holidays, and gym membership support.
We thank all applicants; only those selected for an interview will be contacted. We are committed to fair recruitment and accessible processes for all candidates.
#J-18808-LjbffrAssociate/Senior Associate - Middle Office Operations (Fund Reconciliation)
Posted 17 days ago
Job Viewed
Job Description
- Full-time
- Rank: Senior Associate
- Employment Type: Permanent Full Time
- Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations.
- Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
- Review pricing and Profit & Loss of portfolios including Equities, Options, Futures, Fixed Income, OTC derivatives and Forwards.
- Manage the new client onboarding processes.
- Ensure all professional relationships internal and external are maintained to a high level.
- Respond to client queries in a timely and efficient manner;
- Ensure client SLA’s are strictly adhered to.
- Liaise with custodians and other counterparties on an ongoing basis and provide feedback to management.
- Additional responsibilities may include oversight of reconciliation and data transmission technology.
- Comfortable to perform shift work: 2pm to 11pm.
- University degree in Computer Science, Math, Finance, Accounting or an equivalent combination of education and related work experience;
- Understanding of securities such as equities, bonds, forwards, futures, options & OTC products;
- Aware of the needs of clients and an ability to deliver an excellent client service
- Willing to embrace new technologies to identify new solutions & inefficient processes
- Reconciliation experience within Fund Administration or Asset Management
- Experience with process reengineering and or Robotic Process Automation
- Experience with SQL, Python or other programming languages
- Proven passion to improve processes and increase efficiency
- Creativity in exploring solutions to improve day-to-day operational efficiency
About MUFG Investor Services:
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution.
Preference will be given to candidates who have:
At MUFG Investor Services, we are exceptionally proud of our approach to Hybrid Working. It enables the flexibility to thrive from wherever our employees work and, stay connected to their team and our culture. When we make Hybrid Working plans, we get to know the individual and pride ourselves in underpinning all our decisions with fairness and consistency.
MUFG Investor Services provides all of its employees with an extremely attractive compensation package. In addition to base salary, there is a group medical insurance scheme, group pension scheme, reimbursement of professional subscriptions, paid holidays and assistance towards gym memberships.
We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only to provide an accessible candidate experience.
#J-18808-LjbffrAssociate/Senior Associate - Middle Office Operations (Fund Reconciliation)
Posted 14 days ago
Job Viewed
Job Description
Full-time
Rank: Senior Associate
Employment Type: Permanent Full Time
About MUFG Investor Services:
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more.
Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution.
Responsibilities include:
Operate and oversee reconciliation technology to ensure a full reconciled Gross Asset Value to the Client Operations team including cash, position, dividend & interest reconciliations.
Ensure trade processing is complete, corporate actions have been booked correctly & security pricing is accurate.
Review pricing and Profit & Loss of portfolios including Equities, Options, Futures, Fixed Income, OTC derivatives and Forwards.
Manage the new client onboarding processes.
Maintain professional relationships with internal and external stakeholders.
Respond to client queries promptly and efficiently.
Adhere strictly to client SLAs.
Liaise with custodians and other counterparties, providing feedback to management.
Oversee reconciliation and data transmission technology as needed.
Perform shift work: 2pm to 11pm.
Minimum qualifications:
University degree in Computer Science, Math, Finance, Accounting or related field.
Understanding of securities such as equities, bonds, forwards, futures, options & OTC products.
Ability to deliver excellent client service.
Willingness to adopt new technologies and improve processes.
Preferred qualifications:
Reconciliation experience within Fund Administration or Asset Management.
Experience with process reengineering or Robotic Process Automation.
Proficiency in SQL, Python, or other programming languages.
Passion for process improvement and operational efficiency.
MUFG Investor Services supports hybrid working, offering flexibility to work remotely while maintaining team connectivity. We offer an attractive compensation package, including base salary, medical insurance, pension scheme, professional subscription reimbursements, paid holidays, and gym membership support.
We thank all applicants; only those selected for an interview will be contacted. We are committed to fair recruitment and accessible processes for all candidates.
#J-18808-Ljbffr
Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis
Posted 28 days ago
Job Viewed
Job Description
NEXT Ventures Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis role at NEXT Ventures
Executive, Back-Office Operations (FX & CFDs Industry) - Roster BasisNEXT Ventures Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
2 days ago Be among the first 25 applicants
Join to apply for the Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis role at NEXT Ventures
Who We Are
NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm—220,000+ daily users from 170+ nations, each chasing greatness in their own way.
Who We Are
NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm—220,000+ daily users from 170+ nations, each chasing greatness in their own way.
Your Role in Our Mission
As a Back-Office Operations Executive at NEXT Ventures, you’ll play a vital role in maintaining the efficiency and integrity of our internal operations. In this fast-paced environment, your focus will be on supporting core business functions through accurate data management, seamless coordination, and operational oversight. You’ll be responsible for organizing and analyzing business data, ensuring clear communication across teams, and contributing to informed, data-driven decisions. Your attention to detail, process-oriented mindset, and cross-functional collaboration will be essential in driving smooth, scalable operations across the organization.
How You’ll Make An Impact
Operational Support & Coordination
- Coordinate and support daily business operations to ensure efficiency and consistency.
- Communicate effectively via email to align teams and maintain smooth workflows.
- Execute assigned tasks accurately and in a timely manner as directed by the Supervisor.
- Gather, process, and analyze relevant data to support operational and strategic needs.
- Identify key findings and share actionable insights to assist the Manager in data-driven decision-making.
- Work collaboratively with other departments to support project coordination and successful execution.
- Facilitate smooth handoffs and integration across functional areas.
- Recommend and implement improvements to data management and operational workflows.
- Develop specifications for data capture and ensure data consistency, quality, and integrity across systems.
- Bachelor’s degree in Business, or a related field.
- 1-3 years of relevant experience with FX and CFDs trading environment.
- Strong analytical and problem-solving abilities with a critical thinking mindset.
- Excellent written and verbal communication skills in English, capable of conveying complex ideas clearly.
- Basic proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office tools.
- Demonstrates proactive problem-solving with a focus on continuous process improvement.
- Understands the broader impact of tasks and communicates data-driven insights clearly.
- Adapts flexibly to changing priorities while maintaining accuracy and effective cross-team communication.
This role requires working based on a roster shift schedule. The candidate should be flexible and prepared to work assigned shifts to ensure continuous support for business operations.
Why Join NEXT
At NEXT Ventures, we believe the right talent fuels breakthrough innovation. If you're driven to connect great minds with big ideas and want to shape the future of fintech, we’d love to meet you. Join our team of bold thinkers where technology meets transformation.
Apply now and be part of our journey — the future is calling, and it starts with you. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Information Technology
- Industries IT Services and IT Consulting
Referrals increase your chances of interviewing at NEXT Ventures by 2x
Get notified about new Back Office Executive jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .
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#J-18808-LjbffrExecutive, Back-Office Operations (FX & CFDs Industry) - Roster Basis
Posted 14 days ago
Job Viewed
Job Description
NEXT Ventures Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job
Join to apply for the
Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis
role at
NEXT Ventures Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis
NEXT Ventures Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the
Executive, Back-Office Operations (FX & CFDs Industry) - Roster Basis
role at
NEXT Ventures Who We Are
NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm—220,000+ daily users from 170+ nations, each chasing greatness in their own way. Who We Are
NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm—220,000+ daily users from 170+ nations, each chasing greatness in their own way.
Your Role in Our Mission
As a Back-Office Operations Executive at NEXT Ventures, you’ll play a vital role in maintaining the efficiency and integrity of our internal operations. In this fast-paced environment, your focus will be on supporting core business functions through accurate data management, seamless coordination, and operational oversight. You’ll be responsible for organizing and analyzing business data, ensuring clear communication across teams, and contributing to informed, data-driven decisions. Your attention to detail, process-oriented mindset, and cross-functional collaboration will be essential in driving smooth, scalable operations across the organization.
How You’ll Make An Impact
Operational Support & Coordination
Coordinate and support daily business operations to ensure efficiency and consistency. Communicate effectively via email to align teams and maintain smooth workflows. Execute assigned tasks accurately and in a timely manner as directed by the Supervisor.
Data Collection & Analysis
Gather, process, and analyze relevant data to support operational and strategic needs. Identify key findings and share actionable insights to assist the Manager in data-driven decision-making.
Cross-Team Collaboration
Work collaboratively with other departments to support project coordination and successful execution. Facilitate smooth handoffs and integration across functional areas.
Process Improvement & Data Management
Recommend and implement improvements to data management and operational workflows. Develop specifications for data capture and ensure data consistency, quality, and integrity across systems.
What You Bring
Bachelor’s degree in Business, or a related field. 1-3 years of relevant experience with FX and CFDs trading environment. Strong analytical and problem-solving abilities with a critical thinking mindset. Excellent written and verbal communication skills in English, capable of conveying complex ideas clearly. Basic proficiency in Google Workspace (Docs, Sheets, Slides) and Microsoft Office tools.
Your X-Factor
Demonstrates proactive problem-solving with a focus on continuous process improvement. Understands the broader impact of tasks and communicates data-driven insights clearly. Adapts flexibly to changing priorities while maintaining accuracy and effective cross-team communication.
Your Work Schedule
This role requires working based on a roster shift schedule. The candidate should be flexible and prepared to work assigned shifts to ensure continuous support for business operations.
Why Join NEXT
At NEXT Ventures, we believe the right talent fuels breakthrough innovation. If you're driven to connect great minds with big ideas and want to shape the future of fintech, we’d love to meet you. Join our team of bold thinkers where technology meets transformation.
Apply now and be part of our journey — the future is calling, and it starts with you. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at NEXT Ventures by 2x Get notified about new Back Office Executive jobs in
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#J-18808-Ljbffr
Operations Specialist - Middle Office (Broking support)
Posted 18 days ago
Job Viewed
Job Description
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the Operations Specialist - Middle Office (Broking support) role at Marsh
Operations Specialist - Middle Office (Broking support)Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the Operations Specialist - Middle Office (Broking support) role at Marsh
We are seeking a talented individual to join our Middle Office team at Marsh McLennan Malaysia. This role will be based in Kuala Lumpur Shared Services Operations Office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Operations Specialist – Middle Office (Supporting the Hong Kong Market)
To provide support to Client Executives and Brokers, facilitate placement of policies and deliver excellent client service for the businesses.
To contribute towards and meet internal targets in respect of:
- Error reduction
- Quality checking
- Processing
- Client On-Boarding
- Arrange for new clients to be set up on our systems, monitor progress of on-boarding/due diligence of clients, intermediaries, and markets. Liaison with country business teams.
- Assist CEs and brokers to set-up and manage the placement in the broking system.
- File appropriate documentation (covering BOR, ToE etc.) in the broking system.
- Assist country business teams with updating / monitoring of MPower.
- Prepare quotes, contracts, agreements and bids. EOIs and LOUs (where requested) using our document templates and adapt these based on information received from our clients and input from the CE/ Broking teams.
- Endorsement preparation to include Loss Payee, Adjustments and Profit Commissions.
- Review the renewal reports prepared by the Pre-Renewal Team and identify any risks that are not required, 90 days ahead of the renewal date. Working with the CE to ensure that all documents are accurate and ready to proceed with the renewal (i.e. endorsements are included in the renewal contracts, where applicable and finer details).
- Review of risks being renewed and checking to see that the relevant premium has been paid to insurers.
- Support the placement of insurance contracts through specific digital platforms where necessary.
- Ensure appropriate records of negotiations/communications with client and insurers is maintained within the broking system.
- Where applicable, issuance of Confirmation letters.
- Preparation of tax schedules where necessary.
- Review and check all documentation for content accuracy in accordance with internal procedures, compliance standards and regulatory body guidelines.
- Monitor and manage workflow, coordinate the flow of business into policy servicing teams.
- Provide clear direction to Policy Servicing Teams through the Work Request Form (WRF).
- Review and respond to queries emanating from operation teams and manage these to close in a timely manner.
- Ensure timely authorization of documentation, and distribution to markets/client - debit notes, invoices and evidence of cover.
- Develop and sustain supportive and productive working relationship with both CE/Broker and policy servicing teams.
- Where required, assist with Fiduciary related queries (funds not received, funds received not paid to insurers).
- Query resolution between policy servicing teams and Middle Office.
- Where required, liaison with Insurers and Clients.
- Excellent organizational skills
- Interpersonal skills – includes country business teams, clients and insurers
- Ability to work under pressure
- Client executive experience or underwriting support experience
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_ Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Insurance and Business Consulting and Services
Referrals increase your chances of interviewing at Marsh by 2x
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#J-18808-LjbffrOperations Specialist - Middle Office (Broking support)
Posted 14 days ago
Job Viewed
Job Description
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job
Join to apply for the
Operations Specialist - Middle Office (Broking support)
role at
Marsh Operations Specialist - Middle Office (Broking support)
Marsh Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the
Operations Specialist - Middle Office (Broking support)
role at
Marsh We are seeking a talented individual to join our Middle Office team at Marsh McLennan Malaysia. This role will be based in Kuala Lumpur Shared Services Operations Office. This is a hybrid role that has a requirement of working at least three days a week in the office.
Operations Specialist – Middle Office (Supporting the Hong Kong Market)
To provide support to Client Executives and Brokers, facilitate placement of policies and deliver excellent client service for the businesses.
To contribute towards and meet internal targets in respect of:
Error reduction Quality checking Processing
We will count on you to:
Client On-Boarding Arrange for new clients to be set up on our systems, monitor progress of on-boarding/due diligence of clients, intermediaries, and markets. Liaison with country business teams. Assist CEs and brokers to set-up and manage the placement in the broking system. File appropriate documentation (covering BOR, ToE etc.) in the broking system. Assist country business teams with updating / monitoring of MPower.
Placement
Prepare quotes, contracts, agreements and bids. EOIs and LOUs (where requested) using our document templates and adapt these based on information received from our clients and input from the CE/ Broking teams. Endorsement preparation to include Loss Payee, Adjustments and Profit Commissions. Review the renewal reports prepared by the Pre-Renewal Team and identify any risks that are not required, 90 days ahead of the renewal date. Working with the CE to ensure that all documents are accurate and ready to proceed with the renewal (i.e. endorsements are included in the renewal contracts, where applicable and finer details). Review of risks being renewed and checking to see that the relevant premium has been paid to insurers. Support the placement of insurance contracts through specific digital platforms where necessary. Ensure appropriate records of negotiations/communications with client and insurers is maintained within the broking system. Where applicable, issuance of Confirmation letters. Preparation of tax schedules where necessary. Review and check all documentation for content accuracy in accordance with internal procedures, compliance standards and regulatory body guidelines.
Policy Servicing
Monitor and manage workflow, coordinate the flow of business into policy servicing teams. Provide clear direction to Policy Servicing Teams through the Work Request Form (WRF). Review and respond to queries emanating from operation teams and manage these to close in a timely manner. Ensure timely authorization of documentation, and distribution to markets/client - debit notes, invoices and evidence of cover. Develop and sustain supportive and productive working relationship with both CE/Broker and policy servicing teams. Where required, assist with Fiduciary related queries (funds not received, funds received not paid to insurers). Query resolution between policy servicing teams and Middle Office. Where required, liaison with Insurers and Clients.
What you need to have:
Excellent organizational skills Interpersonal skills – includes country business teams, clients and insurers Ability to work under pressure
What makes you stand out?
Client executive experience or underwriting support experience
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
R_ Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
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Operations - General Recruitment (2025 Intake)
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APAC Wholesale KYC Operations - Client Office - Associate
Posted 12 days ago
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JPMorganChase Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia
Join or sign in to find your next jobJoin to apply for the APAC Wholesale KYC Operations - Client Office - Associate role at JPMorganChase
APAC Wholesale KYC Operations - Client Office - AssociateJPMorganChase Taman Wilayah, Federal Territory of Kuala Lumpur, Malaysia
Join to apply for the APAC Wholesale KYC Operations - Client Office - Associate role at JPMorganChase
Job Description
In J.P. Morgan, the Wholesale KYC Operations (WKO) team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.
Job Description
In J.P. Morgan, the Wholesale KYC Operations (WKO) team plays a critical role in ensuring that as an organization, we are compliant with multiple regulations, in order to protect the bank’s reputation and financial assets.
As an Associate within the WKO team, you will oversee a small team of KYC Operations Analyst and Associates to ensure all client KYC records are compliant with regulatory standards, and to drive high quality and timely completion of all client-level due diligence requirements at the onset and renewal of client relationships. You are responsible for conducting reviews of client’s KYC documentation stored in internal repositories and publicly available information, performing the necessary screening against relevant search engines and sanction lists and communicate any additional deficiencies back to the business. You will be working closely with the Middle office team to ensure KYC due diligence activities are completed on time. Your role involves maintaining excellent customer service standards by defining, analyzing, and resolving inquiries and escalations, while closely managing the day-to-day operations of the team or department. You will also need to proactively and strategically improve processes to ensure team members perform at a high level and meet firm-wide quality standards.
Job Responsibilities
- Act as an SME and Due Diligence expert to guide clients through KYC requirements and variations of documents which may fulfil due diligence requirements.
- Liaise regularly with the business for workload planning, reviewing key onboardings status, and prioritizing open requests.
- Develop strong partnerships with stakeholders like Legal, Compliance, Credit, and Operations to eliminate roadblocks and ensure continuity of information flow across the groups.
- Manage personal workload and priority items, ensuring timely escalation of key risks/issues to management.
- Keep informed of process, procedure, and regulatory changes, and maintaining open dialogue with regional colleagues.
- Identify and execute process improvements, providing guidance and support on key process and technology initiatives to the business.
- Understand and Implement KYC standards, guidelines, policies, and procedures.
- Select, manage performance, and develop employees within the assigned team.
- Analyze daily/monthly metrics to track team performance and evaluate learning and capability.
- Address issues escalated by internal or external customers effectively.
- Drive process improvements, implement necessary changes, and manage priorities across the wider function.
- Bachelor’s Degree or equivalent
- Experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance
- Experience with leading a new team with limited Subject Matter Expertise
- Outstanding client management, partnership building, leadership, and direct experience of managing multiple stakeholders
- Ability to identify risks and issues and navigate through to solutions
- Foster and champion a High Performance Culture where people are empowered to make decisions
- Develop and lead a team that is responsive to dynamic organizational and operational changes
- At least 8 years of experience in the Financial Services industry with a demonstrated track-record of delivery with relevant experience in AML,KYC and compliance
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Administrative
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Sign in to set job alerts for “Office Associate” roles.Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR1,800.00-MYR2,200.00 3 weeks ago
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#J-18808-LjbffrOffice IT System Support
Posted 6 days ago
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Job Description
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning-fast and convenient way to book delivery and moving services whether they are at home, at work, or on the go. People talk about O2O; we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. With over 1,600 employees across SEA and LATAM, our 10-year-old company reached unicorn status in 2018, is well-funded by prominent VCs, and has been growing rapidly ever since.
Our strength lies in our internal values: Passion for serving local communities, empowering SMEs and driver partners, Execution and Grit to differentiate ourselves through perseverance and striving for excellence, and Humility—awareness to learn from others and continuous improvement.
At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology daily to connect and move essential items. Since 2013, we have tackled the logistics industry head-on, developing innovative solutions for delivery needs worldwide. Our vision is to bring communities closer and simplify city life by enabling fast, convenient circulation of goods. We adopt a ‘glocal’ approach, building a robust operations team to adapt our products to local networks of businesses and delivery contractors. Simultaneously, we aim to establish a stronger global presence.
What you'll do- L1 and L2 Technical Support, including system administration, troubleshooting IT systems and equipment, supporting office users, and managing the lifecycle of workstation and office equipment.
- Coordinate with Telecom Service (ISP) vendors to ensure office telecommunication circuits (Internet, IDAP, ISDN, PSTN, etc.) are operational.
- Manage and troubleshoot office structured cabling systems.
- Vendor management.
- Maintain meticulous documentation, including inventory, technical drawings, and related documents.
- Set up VC and AV systems for office meeting rooms.
- Support IT projects as directed by the Functional Department (HQ).
- Assist People Operations with IT administration support.
- Perform other tasks as assigned by the manager.
Proficiency in:
- Google Workspace
- Lark Suite
- MS Office
- Windows/MacOS administration and maintenance
- Networking (Firewall, Core/Access Switching, Wi-Fi Systems, etc.) on-premise/cloud-based servers
- IP/Cloud PABX System concepts, connection, and installation
- AV and VC system design, troubleshooting
- Basic knowledge of IT Server/Communications Room Infrastructure, Structured Cabling, and Door Access Systems
- IT and procurement procedures
- ISP communications
- Minimum 2 years’ experience in IT Technical Support and System Administration
- Degree or certification in Information Technology or related fields
- Qualifications such as CCNA, MCSE, MCP, MCITP are advantageous
Office IT System Support
Posted 6 days ago
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Job Description
L1 and L2 Technical Support, including system administration, troubleshooting IT systems and equipment, supporting office users, and managing the lifecycle of workstation and office equipment. Coordinate with Telecom Service (ISP) vendors to ensure office telecommunication circuits (Internet, IDAP, ISDN, PSTN, etc.) are operational. Manage and troubleshoot office structured cabling systems. Vendor management. Maintain meticulous documentation, including inventory, technical drawings, and related documents. Set up VC and AV systems for office meeting rooms. Support IT projects as directed by the Functional Department (HQ). Assist People Operations with IT administration support. Perform other tasks as assigned by the manager. What we seek
Proficiency in: Google Workspace Lark Suite MS Office Windows/MacOS administration and maintenance Networking (Firewall, Core/Access Switching, Wi-Fi Systems, etc.) on-premise/cloud-based servers IP/Cloud PABX System concepts, connection, and installation AV and VC system design, troubleshooting Basic knowledge of IT Server/Communications Room Infrastructure, Structured Cabling, and Door Access Systems IT and procurement procedures ISP communications What you'll need
Minimum 2 years’ experience in IT Technical Support and System Administration Degree or certification in Information Technology or related fields Qualifications such as CCNA, MCSE, MCP, MCITP are advantageous
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