45 Office Management jobs in Malaysia

Our Journey

ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

This is a 6 months contract role from August 2025 - January 2026

• Ensure an exceptional workplace experience for our 180 MY based ShopBackers (and growing!).
• Work closely with People Team colleagues to shape memorable new hire experiences.
• Work closely with the Senior HRBP, General Manager and other HOD’s and leads for work and team related matters, such as engagement activities, related documentation/administrative functions, etc.
• Manage the issuance and tracking of IT equipment, such as laptops, monitors, etc.
• Oversee and manage all office services for our new ShopBack Malaysia office in Kuala Lumpur, including: Lease compliance, food and beverage, event and space planning, inventory management, office equipment, supplies, repairs and maintenance.
• Maintain relationships with vendors that provide services and goods. Ensure all vendors have contractual documentation in place.
• Be the first point of contact for building emergencies such as plumbing, air conditioning, building inspections, etc.
• Manage office budgets, planning, requests and office-related payments.
• Manage, implement and improve administrative office documentation/filing

• Diploma/Degree in Hospitality, Business Administration or related disciplines.
• 2-7 years’ work experience in a customer-facing role. Experience in hospitality, secretary, human resource, property or facilities management is an advantage.
• Good organizational skills and willing and able to manage physical office inventory
• Demonstrated customer-orientation in solving problems.
• Exemplary communication skills, with the ability to build relationships and communicate effectively with employees at all levels of the organization.
• Calm under pressure, managing multiple competing priorities and constantly re-prioritizing in a fast-paced, ever-changing environment.
• Accountable, resourceful and proactive.
• Able to learn new technology, programs and skills quickly.

ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. As part of this process, we use AI tools to assist with tasks such as application screening and candidate matching. These tools are designed to enhance efficiency and reduce bias, and their use complies with applicable data protection laws and our commitment to fair employment practices. Your personal data will be processed securely and transparently, and final hiring decisions are always made by our recruitment team, not by automated systems. If you have any questions about how your data is used, or wish to exercise any of your rights including the right to such processing, please contact us at

Join to apply for the Project Management Office Lead role at Sime

Join to apply for the Project Management Office Lead role at Sime

Employment: Fixed-Term Contract (Project Base)

Project: Workday Implementation Project (HR)

Duration: Until 30 June 2027

PURPOSE

Oversee the Project Management Office (PMO) for a Workday implementation project. This role is responsible for establishing and managing governance, project tracking, reporting, and quality assurance standards across all Workday workstreams. The ideal candidate will bring deep expertise in enterprise SaaS implementations, preferably Workday, and will ensure successful delivery through structured project controls and strategic oversight.

JOB DESCRIPTION

• Establish and lead the PMO structure for the Workday program.
• Define and enforce project management methodologies, standards, and tools.
• Lead program governance, issue/risk management, and stakeholder communication.

Project Coordination:

• Coordinate surrounding Workday modules and integration workstreams.
• Support projects and workstream leads in planning, execution, and monitoring activities.
• Facilitate program-level meetings, decision-making forums, and steering committees.

Reporting & Tracking:

• Develop and maintain detailed program plans, RAID logs, status reports, and dashboards.
• Monitor key milestones, deliverables, dependencies, and critical paths.
• Provide executive-level updates and recommendations for course correction as needed.

Quality Assurance & Risk Management:

• Establish quality control measures and ensure deliverables meet defined standards.
• Identify project risks and issues, drive mitigation plans, and escalate when necessary.
• Stakeholder Engagement:
• Act as a central point of contact for project stakeholders, including HR, Finance, IT, and external vendors.
• Ensure clear communication and alignment across functional teams and leadership

JOB REQUIREMENTS

• Education / Professional Qualification
• Bachelor’s degree in business, Information Technology, or related field; PMP or equivalent certification preferred.
• 5+ years of experience in project or program management, with at least 3 years leading PMO functions.
• Experience managing Workday implementations or similar enterprise HCM.
• Strong understanding of Workday project lifecycle, including deployment methodologies (Launch, Accelerate, etc.).
• Demonstrated ability to manage complex, cross-functional programs in a fast-paced environment.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency with project management tools (e.g., MS Project, Smartsheet).

• Seniority level Mid-Senior level

• Employment type Contract

• Job function Project Management, Information Technology, and Human Resources
• Industries Investment Management

Referrals increase your chances of interviewing at Sime by 2x

Get notified about new Project Management Office jobs in Petaling Jaya, Selangor, Malaysia .

Kota Damansara, Selangor, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Kota Damansara, Selangor, Malaysia 3 days ago

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Petaling Jaya, Selangor, Malaysia 3 months ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia MYR4,000.00-MYR6,000.00 19 hours ago

Petaling Jaya, Selangor, Malaysia MYR4,000.00-MYR6,000.00 19 hours ago

Petaling Jaya, Selangor, Malaysia 23 hours ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 2 months ago

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Direct message the job poster from RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS)

We seek a detail-oriented Junior PMO Coordinator to support project governance and operational efficiency. Your primary focus will be ensuring accurate time reporting across consulting teams while assisting broader PMO functions. This role offers growth opportunities in project management methodologies and cross-functional collaboration.

Key Responsibilities:

Time Reporting Management (40%)

• Collect, validate, and consolidate weekly/monthly time reports from consultants
• Identify discrepancies and collaborate with project managers to resolve variances
• Maintain centralized time tracking databases using
• Generate utilization rate analyses for resource planning

Project Support (30%)

• Assist in maintaining project documentation (charters, RAID logs, status reports)
• Coordinate cross-functional meetings including agenda preparation and minute-taking
• Monitor project timelines and flag delivery risks proactively

Process Optimization (20%)

• Streamline data collection processes through automation templates
• Conduct quarterly audits of PMO documentation compliance
• Support adoption of new PMO tools/systems with user training

Stakeholder Communication (10%)

• Serve as liaison between consultants, finance, and HR for time-related queries

Qualifications:

• Bachelor's in Business Admin, Management, or related field (or equivalent experience)
• 0-2 years experience in HR coordination roles (internships included)
• Advanced Excel skills (PivotTables, VLOOKUP, macros)
• Obsessive attention to data accuracy with 100% deadline adherence

Preferred

• Exposure to professional services/consulting environments

• Seniority level Entry level

• Employment type Full-time

• Job function Analyst
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at RiDiK (a Subsidiary of CLPS. Nasdaq: CLPS) by 2x

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR2,500.00
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MYR4,000.00
1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR2,500.00
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MYR3,000.00
4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
MYR1,700.00
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MYR1,900.00
1 week ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500 - MYR3,000 4 weeks ago

Petaling Jaya, Selangor, Malaysia MYR2,500 - MYR3,000 2 months ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500 - MYR3,000 4 weeks ago

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U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
  
  

• Manage end-to-end project management including but not limited to defining scope, developing project plan and monitoring and controlling to ensure adherence
• Organize and lead cross-functional teams, delegate tasks and responsibilities to appropriate personnel. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
• Establish governance mechanism and drive the overall governance of the project to manage scope and control change
• Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
• Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
• Create project audit trail by document all key decision and changes to project plan
• Document lessons learnt and share best practices; update processes where necessary in line with lesson learnt and best practices
• Complete transition of project to operations teams and project closure
• Support business in reviewing project outcomes and benefits
• Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
  
  

• Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
• Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
• Proactively engage with stakeholders to avert/resolve potential issues and risks
  
  

• Serve as the primary point of contact for all project-related communication with stakeholders.
• Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
• Facilitate effective communication within the project team and across departments.
• Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g: Leadership level, CIO level, GTM level etc.)
• Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
• Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges
  
  

• Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
• Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
• Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations
  
  

• Ensure projects are executed compliance with UM and ISD’s processes and polices.
• Leverage UM and ISDs tools and template to ensure standardized ways of working across projects
• Use lessons learned and best practices to recommend enhancements to processes, tools, and templates
  
  

• Bachelor’s degree in Computer Science/ IT/ Engineering / Telecommunication or equivalent
• A master’s degree or any Project Management certification (e.g. PMP, Prince) is a plus.
• Minimum 5 years in similar position in Telecommunication, Information and Communications Technology (ICT) or relevant industry with at least 3 years’ experience in project management, with a proven track record of successfully managing projects from initiation to completion.
• Experience in Telecommunication industry is preferred.
• Skills:
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in project management software (e.g., MS Project, Asana, Jira).
• Solid organizational skills, including multitasking and time management.
• Strong problem-solving skills and attention to detail.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Project Management and Information Technology
• Industries Telecommunications

Referrals increase your chances of interviewing at U Mobile by 2x

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• Provide strategic oversight for the implementation of the Strategic Plan and Business Plan for BPMB and its subsidiaries, ensuring alignment with the bank’s overall strategic direction.
• Lead the successful execution of BPMB’s strategic projects, ensuring high-impact delivery and alignment with strategic priorities.
• Drive the successful implementation of merger initiatives, overseeing the integration of processes, systems, and teams to achieve operational synergies and strategic outcomes.
• Drive the realization of expected outcomes and benefits from strategic initiatives, focusing on long-term impact and organizational growth.
• Oversee and align cross-departmental strategic projects ensuring cohesive delivery.
• Ensure timely, accurate, and impactful submissions of reports and presentations to the Management Committee, Board Committee, and relevant stakeholders.
• Act as a key liaison for strategic communication between TMO and senior management and project stakeholders.
• Guide and drive on preparation and approval paper i.e., business case, charter & project planning.
• Project monitoring & control, deliverable validation, corrective actions & project reporting.
• Project milestone validation & preparation of project closure report and approval.
• Ensure project benefits are identified, mapping benefits with strategic objectives, setting benefits baseline, measuring progress, taking corrective actions, and reporting to stakeholders.
• Ensure compliance to the standard project management methodology
• Mentor and develop team members, fostering a culture of strategic thinking, proactive planning, and effective execution.
• Conduct advanced-level knowledge-sharing sessions on project delivery and project management knowledge areas.
• Identify and facilitate opportunities for professional development within the team, ensuring alignment with BPMB’s leadership competencies.
  
  

• Bachelor’s degree in Business Administration / Economics / Accounting / Computer Science or any related discipline.
• PMP certification or Prince 2 is preferred.
• Minimum 10 years of experience in project management preferably in banking or financial institution sector.
• Preferably experienced in merger integration management, including overseeing the integration of systems, processes, and teams to ensure successful outcomes.
• Excellent verbal communication and writing skills.
• Effective stakeholder management.
• Critical, analytical and strategic thinking ability.
• Strong interpersonal skills such as engagement and building relationship.
  
  

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be base in Malaysia and onsite.

Get to know the Role:

Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation and testing. The candidate we are looking for is someone with a strong background in service management best practices with a strong product mindset and stakeholder management skills.

If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-pace technology environment.

The Critical Tasks You Will Perform:

• Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
• Lead a team of service management practitioners in defining, implementing, and managing service management processes
• Lead post mortem of high impact incidents and work with service/business owners to formulate action plan
• Be the advocate for good service management practice and improve process awareness and adherence
• Work closely with leadership teams, technical teams, operations teams and project teams to align best practices
• Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

What Skills You Will Need

• At least15years experience in IT service management domain and/or management of ITSM platforms (e.g. FreshService, ServiceNow) in a multinational environments
• Experienced in implementing and improving service management practices that have real, positive impact on improving IT services
• Good hands-on knowledge of managing service management platforms
• Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
• Strong senior stakeholder management skills
• Experience in vendor management, commercial negotiations, procurement, and budget management

The Nice-to-Haves:

• Experience in business process automation
• COBIT 5 Foundation certified
• ITIL Expert (v3) / Managing Professional (v4) certified
• IT service desk experience
• Lean/Six Sigma certified

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Full-time

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to know the team:

At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and innovative solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If you're passionate about customer-centric innovation and eager to make a significant impact on technology at Grab, come join us and help shape the future of technology.

This role will be based in Malaysia and onsite.

Get to know the Role:

Reporting to the Head of Business Integration & Innovation, this role will lead the overall service management practice for GTS and manage Grab’s internal service management platform. The service management practice includes coverage for service, incident, problem, change, release, configuration, validation, and testing. The candidate we are looking for is someone with a strong background in service management best practices, with a strong product mindset and stakeholder management skills.

If you are passionate about building a strong service management office, we offer you the opportunity to do so in a forward-thinking and fast-paced technology environment.

The Critical Tasks You Will Perform:

• Lead a team that oversees our internal service management platform to enable highly positive user and Grabber experience
• Lead a team of service management practitioners in defining, implementing, and managing service management processes
• Lead post-mortem of high-impact incidents and work with service/business owners to formulate action plans
• Be the advocate for good service management practice and improve process awareness and adherence
• Work closely with leadership teams, technical teams, operations teams, and project teams to align best practices
• Accountable for service metrics reporting and continuous service improvement on service quality and efficiency

What Skills You Will Need

• At least 15 years of experience in the IT service management domain and/or management of ITSM platforms (e.g., FreshService, ServiceNow) in multinational environments
• Experience in implementing and improving service management practices that have a real, positive impact on IT services
• Good hands-on knowledge of managing service management platforms
• Proven track record of leading service management practitioners; coaching and growing the team in skills and capabilities
• Experience in vendor management, commercial negotiations, procurement, and budget management

The Nice-to-Haves:

• Experience in business process automation
• ITIL Expert (v3) / Managing Professional (v4) certified

Life at Grab

We care about your well-being at Grab. Here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Medical Insurance
• With GrabFlex, create a benefits package that suits your needs and aspirations
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• Confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges
• FlexWork arrangements such as differentiated hours to balance personal commitments and life's demands

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Closing Date : 30/09/2025Senior Project Manager, Portfolio Management Office ** For registered candidates, please login to apply

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!
• Awarded For
o Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
o Bronze Winner in Cross-Generational Workforce Engagement (2024)
o Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities
Job Summary

We are seeking an experienced and results-driven Project Manager to oversee and lead various program/projects within our organization. The ideal candidate will be responsible for planning, executing, rollout and closing projects, ensuring that they are completed on time, within budget, and meet quality standards. The Project Manager will work closely with cross-functional teams, business users and other key stakeholders to deliver successful project outcomes and ensure that benefits of the projects are realized. Supporting PMO HOD in overall management of IT change initiatives in UM.

Job Responsibilities

Program Delivery
• Lead end-to-end delivery of programs and projects, from initiation to launch, ensuring alignment with business objectives.
• Track benefits realization by defining KPIs and measurement frameworks aligned to program goals.
• Monitor performance of program outcomes post-launch to ensure expected business impact is achieved

Project Delivery
• Manage end-to-end project management including defining project scope, developing timelines, monitor project budget, and resources to meet delivery targets within agreed parameters.
• Coordinate and lead cross-functional teams (e.g., IT, Marketing, Sales, Operations) to ensure seamless execution across workstreams. Motivate and supervise project team members and influence them to take positive steps and accountability for their assigned works
• Establish & facilitate project governance, including steering committees, status reporting, and risk/issue escalation to manage scope and control change
• Identify and mitigate project risks and drive issue resolution to ensure successful project delivery
• Work with Quality Assurance and Business users to ensure that project deliverables adhere to agreed quality
• Manage and optimize project budget, ensuring all expenditure is in line with agreed budget
• Ensure compliance with internal processes, frameworks, and regulatory requirements.
• Maintain comprehensive project documentation (include all key decision and changes) to ensure traceability and establish a clear audit trail.
• Monitor and track progress against milestones, resolving roadblocks proactively to avoid delays.
• Complete project transition to operation team and project closure
• Drive stakeholder alignment and manage expectations throughout the project lifecycle.
• Support go-to-market readiness, ensuring all elements (systems, communications, customer journeys) are in place for a successful launch.
• Conduct post-implementation reviews to capture lessons learned and share best practices and identify opportunities for continuous improvements.

Stakeholders Management
• Establish and maintain relationship with internal stakeholders (UM leadership, business team, ISD GTM teams, PMO team etc.) and external vendors (3PP) to deliver solutions meeting customers’ needs
• Onboard and engage key stakeholders (internal and external) required for project execution and define and agree on expectations from each stakeholder
• Proactively engage with stakeholders to avert/resolve potential issues and risks

Stakeholder Communication and Reporting
• Serve as the primary point of contact for all project-related communication with stakeholders.
Provide regular project status updates to stakeholders, including progress reports, risks and any issues that may arise to key stakeholders and senior management.
• Facilitate effective communication within the project team and across departments.
Develop standard periodic reports and dashboards at project and program level for various stakeholders (e.g.: Leadership level, CIO level, GTM level etc.)
• Leverage technology to automate reports and dashboard that can streamline communication, improve transparency, facilitate swift decision making, proactive risk and issue resolution
• Support the PMO HoD in creating a portfolio view of all ISD change initiatives (projects and change requests; completed, ongoing and planned) with clear health status, achievements, and challenges

Strategic Portfolio Management
• Ensure that all change initiatives in ISD pipeline are aligned to UM and ISD’s strategic objective and have clearly defined benefits
• Support the PMO HoD in facilitating demand planning process for all change initiatives (projects and change requests) to eliminate redundancies, identify synergies, prioritize execution and streamline resource utilization
• Support the PMO HoD in facilitating release management process to provide visibility of all planned changes to system and ensure smooth transition to operations.

About You

Job Requirements

• At least a Bachelor’s degree in Information Technology, Computer Science, Telecommunications, Business Administration, Engineering, or a related field.
• Minimum 8–10 years of project management experience, with at least 3–5 years in leading complex, multi-stakeholder IT projects or programs.
• Proven experience in managing end-to-end delivery of digital/technology projects, preferably in telco, enterprise, or B2B sectors.
• Strong experience in cross-functional team management, including IT, business, marketing, and operations.
• Demonstrated ability to manage budgets, timelines, risks, and change effectively.
• Experience in benefits realization and outcome tracking post-implementation.
• Experience in Telecommunication industry is an added advantage
• Strong knowledge of project management methodologies (Waterfall, Agile, Hybrid).
• Excellent stakeholder management and communication skills, including C-level reporting.
• High competency in project governance, documentation, and audit compliance.
• Ability to understand and align technical deliverables with business strategies and outcomes.
• PMP, PRINCE2, or equivalent project management certification is required.
• Agile/Scrum certification (e.g., Certified Scrum Master, SAFe) is an added advantage.
• Proficient in project tools (e.g., MS Project, JIRA, Confluence, PowerPoint, Excel).
• Strong leadership and team management skills.
• Analytical mindset with attention to detail and strong problem-solving capabilities
• Able to work under pressure, multi-tasking and manage multiple priorities in a dynamic environment.
• Proficient in project tools (e.g., MS Project, JIRA, Confluence, PowerPoint, Excel)

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What’s Next ?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.