1 Ngos jobs in Malaysia
Native Korean - Social Media Customer Services Agent
Kuala Lumpur, Kuala Lumpur
Opeyemi HR
Posted 22 days ago
Job Viewed
Job Description
Vacancy: Native Korean - Social Media Customer Services Agent
br>Location: Kuala Lumpur, Malaysia
Salary: RM 8,800
Language: Korean + English
Timing: Rotational Shift
Project: Social media
Education: Diploma or Bachelor
Headcount: 10
Start Date: 15th July 2025 (Immediate joiner)
Job Expectations:
- Respond to customer inquiries via call (50%) and chat (50%)
- Manage customer escalations and ensure timely resolution
- Perform procedures accurately, including data entry and complaint management
- Meet all SLAs and demonstrate strong customer service orientation
- Communicate effectively with customers in a friendly and polite manner
*Skills Required:*
- Diploma or Bachelor's Degree with 1+ year of customer service experience
- Excellent communication skills and command over Korean and English languages
- Strong customer service skills
_NOTE: The company will handle paperwork and relocation expenses._
br>Location: Kuala Lumpur, Malaysia
Salary: RM 8,800
Language: Korean + English
Timing: Rotational Shift
Project: Social media
Education: Diploma or Bachelor
Headcount: 10
Start Date: 15th July 2025 (Immediate joiner)
Job Expectations:
- Respond to customer inquiries via call (50%) and chat (50%)
- Manage customer escalations and ensure timely resolution
- Perform procedures accurately, including data entry and complaint management
- Meet all SLAs and demonstrate strong customer service orientation
- Communicate effectively with customers in a friendly and polite manner
*Skills Required:*
- Diploma or Bachelor's Degree with 1+ year of customer service experience
- Excellent communication skills and command over Korean and English languages
- Strong customer service skills
_NOTE: The company will handle paperwork and relocation expenses._
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