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Manager – Client Acquisition & Engagement

is responsible for driving business growth by acquiring high-value corporate clients, strengthening long-term partnerships, and ensuring exceptional service delivery across the client portfolio. This role leads strategic sales and engagement initiatives, oversees the fulfilment of client service level agreements (SLAs), manages a high-performing account team, and identifies opportunities to deepen relationships and maximise revenue. The objective is to position the company as the preferred travel management partner through consistent value creation, service excellence, and innovative solutions. JOB RESPONSIBILITIES Strategic Client Acquisition: Develop and execute sales strategies to target potential corporate customers across various industries within the assigned territory. Build and maintain strong executive-level relationships with key decision-makers and influencers. Lead contract negotiations, pricing proposals, and responses to RFIs and RFPs to secure new business. Actively participate in business development meetings and industry networking opportunities to expand market reach. Monitor and analyse market trends, client needs, and competitor activities to identify opportunities and inform sales strategies. Provide accurate input for sales forecasts, pipeline reporting, and business performance updates. Client Engagement & Account Management: Serve as the primary contact for assigned corporate accounts, ensuring alignment with client objectives and policies. Proactively manage client relationships to enhance satisfaction, loyalty, and account longevity. Collaborate with cross-functional teams (operations, finance, service delivery) to ensure seamless onboarding and ongoing service excellence. Monitor account P&L, track budgets, and ensure performance meets or exceeds revenue and profitability targets. Service Excellence & SLA Compliance: Ensure adherence to agreed SLAs, travel policies and credit policies across all accounts. Drive a culture of continuous improvement in client servicing processes. Conduct regular account reviews with the clients to assess performance, gather feedback, and align on objectives. Maintain accurate and timely documentation of client interactions in the CRM system. Team Leadership & Development: Lead, coach, and develop a high-performing client engagement and acquisition team. Foster a collaborative, accountable, and results-driven team culture. Provide training and mentoring to ensure ongoing skills enhancement and career growth. Portfolio Growth & Value Creation: Identify and execute upselling and cross-selling initiatives to increase client spend and service adoption. Introduce new service offerings and solutions to meet evolving client needs. Analyse account performance data to uncover opportunities and recommend targeted strategies for growth. Stakeholder Management & Collaboration: Build strong internal and external stakeholder relationships to support service delivery. Act as the primary escalation point for client issues and ensure swift resolution. Align internal terms to client objectives through clear communication and shared KPIs. Forecasting & Market Insight: Deliver accurate revenue forecasts and performance reports to senior leadership. Provide insights on market trends, competitive landscape, and client demands to shape business strategy. Perform any other responsibilities assigned by management. JOB REQUIREMENTS Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field. 5+ years of relevant experience in client engagement, account management, or sales, preferably within the travel industry. Proven track record in managing corporate client relationships and achieving revenue targets. Strong interpersonal skills with a customer service focus. Excellent communication and negotiation skills. Ability to build rapport with clients and internal teams. Strong strategic and analytical thinking skills. Demonstrated experience in contract negotiation, project management, and service delivery oversight. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving capabilities. COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES) Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends. Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations. Proficiency in MS Office, financial software, and ERP systems (e.g., Sabre, Powersuite, online booking platforms). Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously. Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness. Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity. Ability to work under pressure, prioritize tasks, and meet tight deadlines. Strong leadership skills, capable of inspiring and motivating others to achieve success as a team. If this opportunity excites you and you would like to discover more, we would love to meet with you. More importantly, we’re seeking talented individuals who possess a growth mindset, appetite for influencing a team towards positive change and the will to see it through. HTT is an equal opportunity employer and welcomes all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

Job Description

• Support the business development team by executing administrative duties, including but not limited to uploading graphics to our website, rearranging postings, any documentation required and following up with suppliers
• Assist in managing the workflow of the team to ensure all submissions and tasks are done in a timely manner
• Support in basic analysis (market trends, competitors, products)
• Other ad hoc tasks as needed
  
  

Requirements

• Diploma or higher in any field (Bachelor’s degree preferred)
• Strong attention to detail and communication skills
• Comfortable with Excel and handling data
• Able to work independently, with a flexible and proactive attitude

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Business Development Manager – Recurring Business

• Develop and manage recurring modular housing opportunities globally
• Build and maintain pipelines with repeat institutional clients
• Negotiate long-term supply agreements and strategic partnerships
• Nurture key accounts across multiple countries
• Monitor market trends and support expansion strategies
• Collaborate with cross-functional teams and represent us at international events

Requirements:

• Bachelor’s Degree in Business, Real Estate, Construction, Architecture, or related fields.
• Minimum 5 years in business development or international sales within construction, real estate, or modular housing
• A proven track record with recurring, high-value institutional accounts
• Strong negotiation and cross-cultural communication skills
• Ability to work independently across time zones
• Readiness to travel internationally
• Experience navigating international legal, compliance, and procurement processes

Office Hours: Monday - Friday
9.00am to 5.00pm

Fair Work (M) Sdn. Bhd. is a Malaysia-based company providing recruitment services exclusively within Malaysia. We are not affiliated with, endorsed by, or connected to the Fair Work Ombudsman (FWO) or the Commonwealth of Australia in any manner.

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We are looking for a Business Development Junior Professional focuses on growing a company’s revenue and market share by identifying new opportunities, building relationships, and driving sales. As a key player in the BD role, you are responsible for developing and executing strategies to acquire new clients, expand into new markets, and increase revenue streams. This role often involves market research, lead generation, sales negotiation, and maintaining client relationships.

Key Responsibilities and Duties

Identifying and Developing New Business Opportunities:

Research and target new business prospects, partnerships, and alliances, focusing on key decision-makers.

Research potential markets, analyzing industry trends, and identifying new clients and partnerships.

Building and Maintaining Relationships:

Maintain and grow relationships with existing clients, partners, and stakeholders to drive business growth.

Manage MoUs:

Lead the negotiation, drafting, and finalization of MoUs and partnership agreements, ensuring alignment of terms.

Networking:

Attend industry events to discover new partnerships and build a strong network of contacts.

Strategic Development:

Collaborate with leadership to align business development efforts with company goals and strategies.

Creating and implementing business development plans aligned with the company’s overall goals and objectives.

Proposal & Presentation:

Prepare proposals, presentations, and pitch decks to showcase partnership benefits.

Market Research:

Stay ahead of industry trends and competitors to identify growth opportunities.

Reporting:

Provide regular updates on business development activities, partnerships, and negotiations to senior management.

Education / Experience / Skills

Bachelor’s degree in information technology, Business, Marketing or another relevant field.

Strong analytical and problem-solving skills, crucial for algorithm development and data analysis.

Strong telephone communication with customers. Ability to create effective proposals and produce presentations to customers.

Accurately define requirements, including buying process, budget, positioning vs competition and actual circumstances which positively affect potential sales. Ability to identify further and future opportunities.

Able to question effectively to gain a deeper understanding of customer needs to identify up selling opportunities. Able to provide a range of targeted solutions to the customer.

Accurately summarize customer needs. Identify BolehJe product or service. Get customer agreement to price and delivery.

1-2 years’ experience in sales acquisition, business development and commercial role.

Experience with Customer Management background will be an added advantage.

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Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Business Development Role? Do you have experience in a sales role? Do you have lead generation experience? How much notice are you required to give your current employer?

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1 day ago Be among the first 25 applicants

Direct message the job poster from Passive Fire Protection Sdn Bhd

Passive Fire Protection Sdn Bhd specializes in comprehensive passive fire protection systems. We proudly carry one of the industry’s leading brands of fire-rated ductwork systems. We're looking for passionate individuals to help us protect lives and property through high-performance fire safety solutions.

What You’ll Do

• Identify and pursue new leads, projects, and market opportunities.
• Build strong relationships with clients and consultants.
• Handle customer inquiries, prepare quotes, and close sales.
• Promote our products through meetings, marketing, and branding activities.
• Represent the company at industry events and exhibitions (local & international).

What We’re Looking For

• Diploma or Degree in any field (fresh grads encouraged to apply).
• Good command of English & Bahasa Malaysia (Mandarin is a plus to communicate with Mandarin speaking clients).
• Own transport and open to travel when needed.
• Proactive, independent, and eager to learn.
• Strong communication skills:sales or building materials experience is a bonus.

What Are The Perks

• Performance Bonus
• Company trip (local/overseas)
• Travel allowance
• Long Service Award
• Employee's appreciation annual dinner
• On-the-job training, coaching and sponsored training and certification
• Opportunities to work with overseas partners and awesome colleagues

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Business Development and Sales
• Industries Construction

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This job focuses on helping SHOPLINE grow by acquiring new customers and increasing sales. You will work with various clients and develop strategies to help their businesses succeed online.

SHOPLINE is Asia’s largest unified commerce solution provider, offering scalable solutions for merchants of all sizes. Our platform includes services such as Online Store Opening, O2O Solutions, Retail POS Systems, Advertising, Business Strategy Consulting, Marketing, and more, to support omnichannel retailing and cross-border commerce.

About This Role:

We seek passionate candidates to join us as Business Development Consultants. Your main responsibilities will include expanding our customer base and driving sales growth through new business opportunities. You will develop and implement strategic plans to meet SHOPLINE’s sales objectives.

Key Responsibilities:

• Identify and pursue new business opportunities to grow SHOPLINE’s customer base.
• Build and maintain relationships with key decision-makers and clients.
• Work with the Marketing team to develop sales strategies and campaigns.
• Analyze market trends and competitors to find growth opportunities.
• Present and propose solutions to potential clients.
• Negotiate contracts and close deals to meet sales targets.
• Maintain effective communication with clients during the sales process.
• Provide sales reports and forecasts to management.
• Attend industry events and conferences to stay informed and network.

Job Requirements:

• At least 1 year of experience in Sales, Business Development, or Partner Management in e-Commerce, SaaS, or Internet sectors. Fresh graduates are welcome.
• Success-oriented with accountability for achieving KPIs and targets.
• Strong business sense, self-motivated, results-driven.
• Ability to work in a fast-paced, multitasking environment.
• Proficient in English; conversational Mandarin/Chinese skills are a plus.
• Experience in e-Commerce and technology industries is advantageous.

Skills:

• Verbal and Technical Communication
• Relationship Building
• E-Commerce Knowledge
• Sales Strategy Development

Company Benefits:

• Company Laptop – Work from anywhere!
• Casual Attire – Every day is Friday!
• Free Snacks and Beverages – Enjoy our pantry.
• Flexible Work From Home options.

We prioritize employee wellness with comprehensive health, dental, and optical benefits. Founded in 2013, SHOPLINE aims to empower merchants to create their own online shops easily, with features supporting order and inventory management, payments, and more.

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Postal Code / State / Country

Postal Code / State / Country 75450, Melaka, Malaysia

Job Description

Responsibilities:

• Assist in the development and execution of strategic business plans aimed at driving growth and revenue across the organization.
• Conduct research to identify new business opportunities, emerging market trends, and potential areas for expansion.
• Assist in managing and executing business development projects, ensuring timely delivery and alignment with business goals.
• Help maintain relationships with existing partners, stakeholders, and clients by coordinating meetings, follow-ups, and communication.
• Provide support in negotiating business deals, partnerships, and collaborations, ensuring efficient handling of necessary documentation and communication.
• Assist in the development and execution of fundraising strategies, helping to manage related projects and initiatives.
• Support in tracking and reporting key performance indicators (KPIs) for business development activities, ensuring accurate data collection and timely reporting.
• Coordinate with internal teams to ensure alignment and support in achieving mutual objectives and business goals.
• Provide administrative support to the BD department, including scheduling meetings, maintaining calendars, handling correspondence, and ensuring smooth communication.
• Assist with other tasks and projects as assigned by the immediate supervisor or management, ensuring timely execution and efficient support.

Requirements:

• Bachelor's Degree in Business Management, Business Administration, or International Business.
• 2 years of relevant work experience in any related Business Development portfolio.
• Proficiency in English, with strong communication skills and the ability to convey ideas effectively in meetings.
• Proficiency in tools like Canva, Adobe Illustrator, and MS Excel/Google Sheets (preferred).
• Experience in drafting Business Proposals and conducting SWOT Analysis.
• Data-driven, research-oriented, adaptable, and able to work independently with strong critical thinking skills.

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1. Develop and execute growth strategies to expand the beef franchise network in Singapore and surrounding regions.
2. Identify new business opportunities, partnerships, and market segments to increase franchise footprint and revenue.
3. Build and maintain strong relationships with potential franchisees, suppliers, and business partners.
4. Conduct market research and competitor analysis to inform strategic decisions and identify emerging trends.
5. Lead negotiation and closing of franchise agreements and business deals.
6. Collaborate with marketing and operations teams to support franchise growth initiatives and brand development.
7. Monitor sales performance and provide strategic recommendations to meet business targets.
8. Represent the company at industry events, trade shows, and networking forums.
9. Prepare regular reports and presentations for senior management on business development progress.

Requirements:

• Minimum 3 years of experience in business development in franchise or food and beverage industry.
• Strong networking, negotiation, and communication skills.
• Proven track record of successfully identifying and closing business opportunities.
• Ability to analyze market data and develop actionable strategies.
• Self-motivated and results-oriented with excellent interpersonal skills.

Knowledge of franchise business models is an MUST.

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Responsibilities:

• Responsible for P&L driven decisions for the assigned area.
• Identifying and finalizing new properties, and for maintaining relationship with all stakeholders to run these properties profitably.
• Responsible for end-to-end business development of the assigned area; includes planning and building short-term and long-term supply.
• Cross-functional approach through coordination with multiple teams in inter and Intra geographies.
• Creating a balance in inventory growth and demand to ensure optimization.
• Proposes potential business deals by contacting potential partners; discovering and exploring opportunities.

Requirements:

• Fluent communication and ability to manage situations on the ground.
• Intelligent, enthusiastic and self-motivation driven.
• Demonstrates high ethical values.

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