2,414 Network Support Specialist jobs in Malaysia

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Computer networking specialists install, inspect, secure and troubleshoot networked computers within an organization. They might operate a help desk, provide physical duties or monitor for internal and external threats.

Salary is one of the important factors for students when choosing the right course to study. After all, the aim of studying is to get a job and the aim of a job is to attain a salary that can sustain your future lifestyle and take care of your family. Therefore, in helping students to make this very important decision, EduSpiral Consultant Services has compiled the salary for Network Computing Specialists in Malaysia from various reputable human resource recruitment firms for you to have an idea of the future salary.

When choosing the right course to study in Malaysia, one of the criteria that students should look at is the job demand. Job demand for computer science or information technology (IT) jobs is high in demand in Malaysia and globally. There are many types of IT courses and areas that one can work in, therefore it can be confusing to choose the right course to study.

For students, those ready to embrace the impending digitisation of all industries and prepare themselves with the education and skills needed to weather transformation will be best placed for the future workplace.

Network computing refers to the use of computers and other devices in a linked network, rather than as unconnected, stand-alone devices. It is connecting separate physical devices through protocols to form a single logical network. As computing technology has progressed during the last few decades, network computing has become more frequent, especially with the creation of cheap and relatively simple consumer products such as wireless routers, which turn the typical home computer setup into a local area network.

In network computing, computers often share broadband and other resources. Many larger business networks also share hard drive space, where any networked computer has access to the same data through a server or other hardware setup.

Michael Page Salary Benchmark 2020 reports that a Network Manager in the Technology & Telecommunications Sector earns from RM156,000 to RM180,000 a year.

Robert Walters Salary Survey 2020 Malaysia – Kuala Lumpur (Salaries are yearly in ‘000 RM)

• Infrastructure Manager 120 – 246k
• Service Desk Manager 96 – 180k
• Systems Administrator 60 – 120k
• Database Administrator 60 – 120k
• Network Administrator 60 – 120k
• Cloud Engineer 90 – 192k
• Infrastructure Architect 180 – 336k

2020 Hays Salary Guide Malaysia -Information Technology – INFRASTRUCTURE (Salaries are yearly in ‘000 RM)

• WAN
  • Cisco Engineer 78 – 216
  • Voice/Comms Engineer 96 – 216
  • Network Design 120 – 240
  • Technical Architect 120 – 240
  • Solutions & Enterprise Architect 180 – 300
  • NOC Engineer 84 – 180
• SYSTEMS ADMINISTRATION
  • Unix Admin 84 – 180
  • Sybase/Oracle/MS SQL DBA 96 – 216
  • Storage Engineer 96 – 180
  • Voice Engineer 96 – 216
  • Network Engineer 96 – 216
  • Windows (Wintel) Admin 60 – 180
• TECHNICAL SPECIALIST
  • Security Engineer 72 – 192
  • Security Consultant 120 – 216
  • Messaging Specialist 120 – 216
  • Unix Consultant 96 – 180
  • Pre Sales Engineer 96 – 216
• MANAGEMENT ROLES
  • Helpdesk Manager 96 – 180
  • Network Manager 120 – 240
  • IT Manager 120 – 240

We’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments.

• Assist in designing, configuring and maintaining network devices (firewalls, switches, APs)
• Manage firewalls, VPNs, switching, and wireless systems across multiple locations
• Help troubleshoot network issues and escalate when needed
• Monitor network health, analyze logs, and document configurations
• Follow best practices for network security and reliability
• Ensure network security, redundancy, and compliance with internal and industry standards
• Document network architecture, processes, and incident resolutions

• 3+ years of experience in network administration or engineering
• Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security
• Strong troubleshooting and diagnostic skills
• Experience with monitoring tools and enterprise-level infrastructure
• Ability to lead projects and collaborate across teams
• Experience with cloud networking concepts and architectures in Azure or AWS
• Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS
• Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect)

• Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs)
• Solid understanding of Huawei switches and wireless access points
• Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)

Position Title: Network Administrator

Reports To: IT Head

Department: Information Technology

Employment Type: Full-Time

*PURPOSE

To plan, administer, and operates the school computers and internet network to

ensure stable, secure and easy communication and transmission of data and

information.

*RESPONSIBILITIES AND TASKS

1. Network Infrastructure Management

 Configure, monitor, and maintain FortiGate firewalls, including security policies,

VPN access, application control, and web filtering.

Manage Meraki switches and wireless access points, including VLAN segmentation,

SSID management, and device provisioning.

roactively monitor network performance and troubleshoot connectivity issues to

ensure minimal disruption to learning and operations.

nsure high availability and redundancy for internet access, including failover

configuration and uptime monitoring.

aintain and verify backup of servers/systems.

2.Cybersecurity and Compliance

mplement security best practices across all network layers.

egularly review and audit firewall and switch configurations to ensure compliance

with internal policies and data protection requirements.

upport secure connectivity for the school's online shop and enforce.

3.User and Device Support

rovide second-level support for users, particularly for Google Workspace for Education issues (email, Drive, Classroom, etc.).

aintain and support student and staff Chromebooks, including device enrollment, user access, and basic troubleshooting.

ffer technical support for classroom AV equipment including projectors, smartboards, and presentation systems.

ollaborate with teaching staff to ensure instructional technology is functioning smoothly in all learning spaces.

4.Collaboration and Documentation

ork with the Head of IT on network expansion planning, budgeting, and vendor

engagement.

eep accurate documentation of network architecture, configurations, troubleshooting steps, and user support procedures.

oordinate with internal teams and third-party service providers during

implementation or troubleshooting activities.

QUALIFICATIONS & COMPETENCIES

Qualifications

niversity degree in the field of computer science/computer engineering with a focus

on network design and administration.

rofessional Training courses and certificates CCNA/CCNP (preferred).

ertifications such as Fortinet NSE 4/5, Cisco Meraki CMNA, or CompTIA Network+ are preferred.

Experience

inimum 3 years of experience in network administration

ractical experience managing and supporting Google Workspace for Education.

xperience supporting and managing Chromebooks in a school environment.

orking knowledge of audio-visual technologies including projectors and

smartboards.

trong knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, and network monitoring

tools.

xcellent problem-solving, communication, and organizational skills.

Qualities and Competencies

ble to install, support, and troubleshoot server and PC hardware components and

peripherals.

trong written and oral communication skills.

bility to work under pressure and meet deadlines

trong interpersonal skills.

bility to conduct research into networking issues and products as required.

bility to present ideas in user-friendly and non-technical language.

ighly self-motivated and directed.

een attention to detail.

roven analytical and problem-solving abilities.

bility to effectively prioritize and execute tasks in a high-pressure environment.

bility to effectively communicate directly with stakeholders.

Job Types: Full-time, Permanent

Pay: From RM2,500.00 per month

Benefits:

• Additional leave
• Free parking
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How much is your expected salary?
• If working, how long is your notice period?

Experience:

• IT: 3 years (Preferred)

Language:

• English (Required)

Work Location: In person

*Purpose Statement: *Provides technical support to Plexus global user community while ensuring that applications, systems, networks and technologies are available and functioning in support of business processes. Collaboration with other IT personnel, vendors and business personnel to identify and resolve issues as well as provide effort to technology projects that promote the Plexus philosophy and business objectives.

*Key Job Accountabilities: *

• System Maintenance: Follows established change management policy and procedure to research and recommend new technology, test and implement system updates, modifications or deletions. Works to ensure systems remain healthy and available while delivering flawless execution to complex and highly complex tasks as well as strategic projects.
• System Ownership: Own and maintain systems, networks, technologies, inventory or processes that provide a solution to a business function of Plexus. The support of high complexity and / or foundational level solutions to ensure the availability, integrity, security and recoverability of Plexus data on a 24 x 7 x 365 basis. This includes ticket escalation and resolution; patch management and deployment; performance and availability monitoring; resource capacity and management; upgrade execution; system documentation; installation and configuration. Ensures user satisfaction by resolving complex operational issues regarding areas of expertise or assignment, utilizing Plexus policies and/or procedures. Delivers permanent resolution and improves operating efficiencies through root cause analysis.
• Project Work: Partner and collaborate with members of global IT including senior IT leadership, project management, solution management, infrastructure and Engineering Solutions to deploy high complexity purchased or developed technologies that support business requirements.
• User Support: Ensures user satisfaction by resolving complex operational issues regarding areas of expertise or assignment, utilizing Plexus policies and/or procedures. Delivers permanent resolution and improves operating efficiencies through root cause analysis.
• Operations: Develop and enhance policies and procedures that are consumed to deploy, manage and support systems which provide services to global, regional or local Plexus personnel and/or customer needs.

*Education/Experience Qualifications: *

• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or equivalent experience.

*Other Qualifications: *

• Knowledge of networking services and common networking protocols
• Computer literacy in Windows environment including but not limited to word processing, spreadsheets, flowcharting and other software development, documentation, or project management tools needed to perform assignment.
• Maintain the confidentiality of all departments, company and customer information while working safely at all times.
• The ability to support around the clock monitoring and management and may result in support or activities after normal business hours.
• Able to multi-task and remain organized while adapting to the needs of the Plexus.
• Implement and provides guidance related to processes and security policies while incorporating security best practices in network design implementation.

*Physical Requirements: *

• N/A

*Travel Requirements: *

• N/A

This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform.

Would you want to manage network at global level?

Do you have all the relevant professional network certification?

Do you have more than 7 years of experience?

Are you good in managing vendor and service provider?

You can apply.

1. DAILY SALES TARGET MANAGEMENT DAILY TARGETS:

2. MONITOR DAILY SALES ACHIEVEMENT

3. TRACK SALES VALUE TARGET:
4. UPDATE SALES DASHBOARD HOURLY
5. SEND ALERTS FOR BELOW-TARGET PERFORMANCE
6. GENERATE END-OF-DAY SALES REPORTS
7. CALCULATE DAILY CONVERSION RATES
8. MONITOR INDIVIDUAL RESELLER CONTRIBUTIONS
9. TRACK TERRITORY-WISE DAILY PERFORMANCE

10. REPORT DAILY TARGET GAPS AND ACTION PLANS

11. RESELLER RECRUITMENT DAILY ACTIVITIES:

12. SCREEN NEW RESELLER APPLICATIONS (PROCESS WITHIN 24 HOURS)

13. CONDUCT INITIAL ASSESSMENT CALLS DAN WHATSAPP
14. BUSINESS OPPORTUNITY PREVIEW (BOP)
15. SCHEDULE RECRUITMENT BRIEFINGS
16. PREPARE RECRUITMENT PACKAGES
17. PROCESS RESELLER DOCUMENTATION INCLUDING

o BUSINESS REGISTRATION

o BANK DETAILS

o TERRITORY APPLICATIONS

o PERSONAL DOCUMENTATION

• COORDINATE BACKGROUND CHECKS
• ARRANGE WELCOME MEETINGS
• PREPARE AUTHORIZATION LETTERS

• SET UP RESELLER ACCOUNTS IN SYSTEM

• RESELLER RELATIONSHIP MANAGEMENT REGULAR ENGAGEMENT:

• MORNING BRIEFING WITH RESELLER NETWORK

• DAILY WHATSAPP/COMMUNICATION GROUP MANAGEMENT
• SHARE DAILY PROMOTIONS AND UPDATES
• PROCESS RESELLER INQUIRIES WITHIN 2 HOURS
• TRACK RESELLER ACTIVITY LEVELS
• ORGANIZE MONTHLY RESELLER MEETINGS
• PLAN QUARTERLY BUSINESS REVIEWS
• ARRANGE ANNUAL RESELLER CONVENTIONS

• MANAGE RESELLER REWARD PROGRAMS

• RESELLER DEVELOPMENT PROGRAM ONGOING SUPPORT:

• COORDINATE NEW RESELLER ORIENTATION

• ARRANGE PRODUCT TRAINING SESSIONS
• SCHEDULE BUSINESS DEVELOPMENT WORKSHOPS
• TRACK TRAINING COMPLETION
• MONITOR PERFORMANCE IMPROVEMENT
• PROVIDE SALES TECHNIQUE GUIDANCE
• SHARE BEST PRACTICES
• ORGANIZE PEER LEARNING SESSIONS

• FACILITATE MENTOR-MENTEE PROGRAMS

• STANDARD ORDER PROCESSING DAILY TASKS:

• PROCESS ORDERS WITHIN 1-HOUR SLA

• VERIFY ORDER DETAILS AND PRICING
• ENTER ORDERS INTO SYSTEM
• TRACK ORDER FULFILLMENT
• SEND ORDER CONFIRMATIONS
• HANDLE ORDER MODIFICATIONS
• COORDINATE URGENT ORDERS
• GENERATE DAILY ORDER REPORTS

• MONITOR DELIVERY STATUS

• RESELLER PERFORMANCE MANAGEMENT DAILY MONITORING:

• TRACK INDIVIDUAL RESELLER SALES

• MONITOR TERRITORY COVERAGE
• UPDATE PERFORMANCE SCORECARDS
• IDENTIFY UNDERPERFORMING RESELLERS
• HIGHLIGHT TOP PERFORMERS
• GENERATE PERFORMANCE REPORTS
• PLAN INTERVENTION PROGRAMS

• SET IMPROVEMENT TARGETS

• RESELLER SUPPORT ADMINISTRATION DAILY SUPPORT:

• PROCESS STOCK REQUESTS

• HANDLE PRICING QUERIES
• MANAGE MARKETING MATERIAL DISTRIBUTION
• UPDATE PROMOTIONAL INFORMATION
• COORDINATE TERRITORY ACTIVITIES
• PROCESS COMMISSION CLAIMS
• HANDLE CUSTOMER REFERRALS
• SUPPORT MARKETING ACTIVITIES
• MANAGE RESELLER FEEDBACK

Job Types: Full-time, Part-time, Permanent, Contract

Contract length: 30 months

Pay: RM1, RM6,000.00 per month

Expected hours: 48 per week

Benefits:

• Maternity leave
• Meal allowance

Work Location: In person