989 Network Support jobs in Malaysia
Senior Network Support Engineer
Posted 4 days ago
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Job Description
Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs.
Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe.
Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas.
About the RoleThe Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN.
This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle.
In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies.
The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work.
Responsibilities- Perform advanced ticket analysis to address complex technical issues efficiently.
- Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler.
- Address active tickets within designated staffing levels or as directed by the Head of Technical Operations.
- Identify and escalate new bugs for further analysis by Escalation Engineers.
- Prepare change management requests for approval by the CAB (minor change).
- Execute medium and high-impact changes following standard procedures, with guidance as needed.
- Take ownership of medium and high-priority user-submitted incidents (P2) through resolution.
- Prepare monthly client reports as assigned.
- Lead the resolution of complex technical issues within client network environments.
- Mentor and provide guidance to Network Support Engineers, fostering their professional development.
- Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively.
- Collaborate with cross-functional teams to develop and implement technical solutions and best practices.
- Stay abreast of emerging technologies and industry trends to enhance support services, continuously.
- 3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.)
- Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients,
- Ability to work to under pressure and within tight deadlines to produce excellent quality work.
- Advanced knowledge of networking protocols, technologies, and hardware.
- Experience mentoring junior team members and providing technical leadership.
- Advanced knowledge of networking protocols, technologies, and hardware.
- Bachelor’s degree in computer science, information technology, or a related field.
- Certifications such as CCNA, CompTIA Network + equivalent are highly desirable.
- Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable.
- A chance to work with cutting-edge technology
- We will support your professional development
- Collaborative and agile work environment
- Flexible work culture: hybrid work arrangement with regular in-person strategy sessions
- Competitive compensation package and benefits
- A friendly, team-focused, and motivated working environment.
Senior Network Support Engineer
Posted 20 days ago
Job Viewed
Job Description
The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN. This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle. In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies. The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work. Responsibilities
Perform advanced ticket analysis to address complex technical issues efficiently. Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler. Address active tickets within designated staffing levels or as directed by the Head of Technical Operations. Identify and escalate new bugs for further analysis by Escalation Engineers. Prepare change management requests for approval by the CAB (minor change). Execute medium and high-impact changes following standard procedures, with guidance as needed. Take ownership of medium and high-priority user-submitted incidents (P2) through resolution. Prepare monthly client reports as assigned. Lead the resolution of complex technical issues within client network environments. Mentor and provide guidance to Network Support Engineers, fostering their professional development. Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively. Collaborate with cross-functional teams to develop and implement technical solutions and best practices. Stay abreast of emerging technologies and industry trends to enhance support services, continuously. Skills and Experience
3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.) Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients, Ability to work to under pressure and within tight deadlines to produce excellent quality work. Advanced knowledge of networking protocols, technologies, and hardware. Experience mentoring junior team members and providing technical leadership. Advanced knowledge of networking protocols, technologies, and hardware. Qualifications
Bachelor’s degree in computer science, information technology, or a related field. Certifications such as CCNA, CompTIA Network + equivalent are highly desirable. Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable. What's on Offer
A chance to work with cutting-edge technology We will support your professional development Collaborative and agile work environment Flexible work culture: hybrid work arrangement with regular in-person strategy sessions Competitive compensation package and benefits A friendly, team-focused, and motivated working environment.
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Network Support Specialist
Posted 3 days ago
Job Viewed
Job Description
- Monitor and maintain network systems to ensure optimal performance and uptime.
- Diagnose and troubleshoot network issues, providing timely resolutions to minimize disruptions.
- Collaborate with the technology team to implement network upgrades and configurations.
- Ensure network security by managing firewalls, VPNs, and other protective measures.
- Document network configurations, changes, and troubleshooting steps for future reference.
- Provide technical support and training to internal users on network-related issues.
- Assist in planning and executing network expansion projects to support business growth.
- Stay updated with the latest network technologies and recommend improvements where applicable.
A successful Network Support Specialist should have:
- A degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of network systems, including LAN, WAN, and wireless technologies.
- Hands-on experience with network troubleshooting tools and techniques.
- Familiarity with network security protocols and best practices.
- Excellent problem-solving skills and a detail-oriented approach.
- The ability to work well in a team and communicate effectively with non-technical stakeholders.
- A proactive attitude towards learning and adapting to new technologies.
- An attractive salary package up to 18k monthly.
- Opportunities to work with cutting-edge technology in the business services industry.
- A permanent role offering stability and long-term career growth in Kuala Lumpur.
- A collaborative and supportive company culture.
- Access to professional development and training programs.
Network Support Specialist
Posted 20 days ago
Job Viewed
Job Description
An attractive salary package up to 18k monthly. Opportunities to work with cutting-edge technology in the business services industry. A permanent role offering stability and long-term career growth in Kuala Lumpur. A collaborative and supportive company culture. Access to professional development and training programs. ContactKhatijah Mohamed IsmailQuote job refJN- Phone number #J-18808-Ljbffr
Network Administrator
Posted 4 days ago
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Job Description
Join to apply for the Network Administrator role at Plexus Corp.
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Purpose StatementProvides technical support to Plexus global user community while ensuring that applications, systems, networks, and technologies are available and functioning to support business processes. Collaborates with other IT personnel, vendors, and business staff to identify and resolve issues and contributes to technology projects that align with Plexus's philosophy and business objectives.
Key Job Accountabilities- System Maintenance: Follows established change management policies to research, recommend, test, and implement system updates, modifications, or deletions. Ensures systems remain healthy and available, delivering flawless execution on complex tasks and strategic projects.
- System Ownership: Owns and maintains systems, networks, technologies, inventory, or processes supporting a business function. Ensures high availability, integrity, security, and recoverability of data on a 24/7 basis, including ticket resolution, patch management, performance monitoring, resource management, upgrades, documentation, and configuration. Resolves operational issues and improves efficiency through root cause analysis.
- Project Work: Collaborates with global IT teams and leadership to deploy complex technologies supporting business needs.
- User Support: Resolves operational issues to ensure user satisfaction, utilizing policies and procedures, and delivers permanent solutions.
- Operations: Develops and enhances policies and procedures for deploying, managing, and supporting systems for global, regional, or local personnel and customer needs.
- Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years with a Master’s degree; or equivalent experience.
- Knowledge of networking services and protocols.
- Computer literacy in Windows environment, including word processing, spreadsheets, flowcharting, and project management tools.
- Maintains confidentiality of all company and customer information.
- Supports around-the-clock monitoring and management, possibly after hours.
- Able to multi-task and stay organized while adapting to company needs.
- Implements and guides processes and security policies, incorporating best practices in network design and security.
N/A
Travel RequirementsN/A
Additional NotesThis document does not constitute a contract and does not cover all possible duties.
Job Details- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other
- Industries: Appliances, Electrical, and Electronics Manufacturing
Network Administrator
Posted 4 days ago
Job Viewed
Job Description
We’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments.
Key Responsibilities:- Assist in designing, configuring and maintaining network devices (firewalls, switches, APs)
- Manage firewalls, VPNs, switching, and wireless systems across multiple locations
- Help troubleshoot network issues and escalate when needed
- Monitor network health, analyze logs, and document configurations
- Follow best practices for network security and reliability
- Ensure network security, redundancy, and compliance with internal and industry standards
- Document network architecture, processes, and incident resolutions
- 3+ years of experience in network administration or engineering
- Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security
- Strong troubleshooting and diagnostic skills
- Experience with monitoring tools and enterprise-level infrastructure
- Ability to lead projects and collaborate across teams
- Experience with cloud networking concepts and architectures in Azure or AWS
- Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS
- Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect)
- Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs)
- Solid understanding of Huawei switches and wireless access points
- Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)
Network Administrator
Posted 10 days ago
Job Viewed
Job Description
Written by EduSpiral Consultant Services. For more information contact
Computer networking specialists install, inspect, secure and troubleshoot networked computers within an organization. They might operate a help desk, provide physical duties or monitor for internal and external threats.
Salary is one of the important factors for students when choosing the right course to study. After all, the aim of studying is to get a job and the aim of a job is to attain a salary that can sustain your future lifestyle and take care of your family. Therefore, in helping students to make this very important decision, EduSpiral Consultant Services has compiled the salary for Network Computing Specialists in Malaysia from various reputable human resource recruitment firms for you to have an idea of the future salary.
Increased Job Demand for Computing Specialists in MalaysiaWhen choosing the right course to study in Malaysia, one of the criteria that students should look at is the job demand. Job demand for computer science or information technology (IT) jobs is high in demand in Malaysia and globally. There are many types of IT courses and areas that one can work in, therefore it can be confusing to choose the right course to study.
For students, those ready to embrace the impending digitisation of all industries and prepare themselves with the education and skills needed to weather transformation will be best placed for the future workplace.
What is Network Computing?Network computing refers to the use of computers and other devices in a linked network, rather than as unconnected, stand-alone devices. It is connecting separate physical devices through protocols to form a single logical network. As computing technology has progressed during the last few decades, network computing has become more frequent, especially with the creation of cheap and relatively simple consumer products such as wireless routers, which turn the typical home computer setup into a local area network.
In network computing, computers often share broadband and other resources. Many larger business networks also share hard drive space, where any networked computer has access to the same data through a server or other hardware setup.
Salary Reports for Network Computing Specialists in MalaysiaMichael Page Salary Benchmark 2020 reports that a Network Manager in the Technology & Telecommunications Sector earns from RM156,000 to RM180,000 a year.
Robert Walters Salary Survey 2020 Malaysia – Kuala Lumpur (Salaries are yearly in ‘000 RM)
- Infrastructure Manager 120 – 246k
- Service Desk Manager 96 – 180k
- Systems Administrator 60 – 120k
- Database Administrator 60 – 120k
- Network Administrator 60 – 120k
- Cloud Engineer 90 – 192k
- Infrastructure Architect 180 – 336k
2020 Hays Salary Guide Malaysia -Information Technology – INFRASTRUCTURE (Salaries are yearly in ‘000 RM)
- WAN
- Cisco Engineer 78 – 216
- Voice/Comms Engineer 96 – 216
- Network Design 120 – 240
- Technical Architect 120 – 240
- Solutions & Enterprise Architect 180 – 300
- NOC Engineer 84 – 180
- SYSTEMS ADMINISTRATION
- Unix Admin 84 – 180
- Sybase/Oracle/MS SQL DBA 96 – 216
- Storage Engineer 96 – 180
- Voice Engineer 96 – 216
- Network Engineer 96 – 216
- Windows (Wintel) Admin 60 – 180
- TECHNICAL SPECIALIST
- Security Engineer 72 – 192
- Security Consultant 120 – 216
- Messaging Specialist 120 – 216
- Unix Consultant 96 – 180
- Pre Sales Engineer 96 – 216
- MANAGEMENT ROLES
- Helpdesk Manager 96 – 180
- Network Manager 120 – 240
- IT Manager 120 – 240
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Network Administrator
Posted 11 days ago
Job Viewed
Job Description
Tranglo Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
OverviewWe’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. network infrastructure. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments.
Responsibilities- Assist in designing, configuring and maintaining network devices (firewalls, switches, APs)
- Manage firewalls, VPNs, switching, and wireless systems across multiple locations
- Help troubleshoot network issues and escalate when needed
- Monitor network health, analyze logs, and document configurations
- Follow best practices for network security and reliability
- Ensure network security, redundancy, and compliance with internal and industry standards
- Document network architecture, processes, and incident resolutions
- 3+ years of experience in network administration or engineering
- Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security
- Strong troubleshooting and diagnostic skills
- Experience with monitoring tools and enterprise-level infrastructure
- Ability to lead projects and collaborate across teams
- Experience with cloud networking concepts and architectures in Azure or AWS
- Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS
- Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect)
- Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs)
- Solid understanding of Huawei switches and wireless access points
- Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)
- Full-time
- Mid-Senior level
- Information Technology
Network Administrator
Posted 11 days ago
Job Viewed
Job Description
Overview We’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. network infrastructure. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments.
Responsibilities
Assist in designing, configuring and maintaining network devices (firewalls, switches, APs)
Manage firewalls, VPNs, switching, and wireless systems across multiple locations
Help troubleshoot network issues and escalate when needed
Monitor network health, analyze logs, and document configurations
Follow best practices for network security and reliability
Ensure network security, redundancy, and compliance with internal and industry standards
Document network architecture, processes, and incident resolutions
Qualifications
3+ years of experience in network administration or engineering
Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security
Strong troubleshooting and diagnostic skills
Experience with monitoring tools and enterprise-level infrastructure
Ability to lead projects and collaborate across teams
Experience with cloud networking concepts and architectures in Azure or AWS
Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS
Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect)
Preferred (Nice To Have)
Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs)
Solid understanding of Huawei switches and wireless access points
Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)
Employment type
Full-time
Seniority level
Mid-Senior level
Job function
Information Technology
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Network Administrator
Posted 20 days ago
Job Viewed
Job Description
Written by EduSpiral Consultant Services. For more information contact Computer networking specialists install, inspect, secure and troubleshoot networked computers within an organization. They might operate a help desk, provide physical duties or monitor for internal and external threats. Salary is one of the important factors for students when choosing the right course to study. After all, the aim of studying is to get a job and the aim of a job is to attain a salary that can sustain your future lifestyle and take care of your family. Therefore, in helping students to make this very important decision, EduSpiral Consultant Services has compiled the salary for Network Computing Specialists in Malaysia from various reputable human resource recruitment firms for you to have an idea of the future salary. Increased Job Demand for Computing Specialists in Malaysia
When choosing the right course to study in Malaysia, one of the criteria that students should look at is the job demand. Job demand for computer science or information technology (IT) jobs is high in demand in Malaysia and globally. There are many types of IT courses and areas that one can work in, therefore it can be confusing to choose the right course to study. For students, those ready to embrace the impending digitisation of all industries and prepare themselves with the education and skills needed to weather transformation will be best placed for the future workplace. What is Network Computing?
Network computing refers to the use of computers and other devices in a linked network, rather than as unconnected, stand-alone devices. It is connecting separate physical devices through protocols to form a single logical network. As computing technology has progressed during the last few decades, network computing has become more frequent, especially with the creation of cheap and relatively simple consumer products such as wireless routers, which turn the typical home computer setup into a local area network. In network computing, computers often share broadband and other resources. Many larger business networks also share hard drive space, where any networked computer has access to the same data through a server or other hardware setup. Salary Reports for Network Computing Specialists in Malaysia
Michael Page Salary Benchmark 2020
reports that a Network Manager in the Technology & Telecommunications Sector earns from RM156,000 to RM180,000 a year. Robert Walters Salary Survey 2020 Malaysia – Kuala Lumpur
(Salaries are yearly in ‘000 RM) Infrastructure Manager 120 – 246k Service Desk Manager 96 – 180k Systems Administrator 60 – 120k Database Administrator 60 – 120k Network Administrator 60 – 120k Cloud Engineer 90 – 192k Infrastructure Architect 180 – 336k 2020 Hays Salary Guide Malaysia
-Information Technology – INFRASTRUCTURE (Salaries are yearly in ‘000 RM) WAN
Cisco Engineer 78 – 216 Voice/Comms Engineer 96 – 216 Network Design 120 – 240 Technical Architect 120 – 240 Solutions & Enterprise Architect 180 – 300 NOC Engineer 84 – 180
SYSTEMS ADMINISTRATION
Unix Admin 84 – 180 Sybase/Oracle/MS SQL DBA 96 – 216 Storage Engineer 96 – 180 Voice Engineer 96 – 216 Network Engineer 96 – 216 Windows (Wintel) Admin 60 – 180
TECHNICAL SPECIALIST
Security Engineer 72 – 192 Security Consultant 120 – 216 Messaging Specialist 120 – 216 Unix Consultant 96 – 180 Pre Sales Engineer 96 – 216
MANAGEMENT ROLES
Helpdesk Manager 96 – 180 Network Manager 120 – 240 IT Manager 120 – 240
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