431 Network Support jobs in Malaysia

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Glocomp Systems (M) Sdn Bhd HR MANAGER at GLOCOMP SYSTEMS (M) SDN BHD

Job Description ● In-depth understanding and practical knowledge of networking systems such as WAN, LAN, Wireless, Security. ● Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently. ● Ability to respond and resolve tickets that have been assigned within SLA. Closely follow up with customers with adequate email updates until case closure. ● Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not know networking technical terminology. ● Configure and install various network devices and services (e.g., routers, switches, firewalls, Load balancers, WLC). ● Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. ● Monitor performance and ensure system availability and reliability. ● Provide Level 2/3 support and troubleshooting to resolve issues. ● Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. ● Liaise with vendors and other IT personnel for problem-resolution. Requirements and skills ● CCNA, CCNP, HCIA, HCIP or higher. ● Deep understanding of networking protocols (e.g., DNS, DHCP, SMTP, OSPF, BGP & etc). ● Solid understanding of the OSI or TCP/IP model. ● Hands-on experience with monitoring, network diagnostic, and network analytics tools. ● University degree in Computer Science or a related subject. Willing to travel to customer sites within Klang Valley. Must possess own transportation (car Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Glocomp Systems (M) Sdn Bhd by 2x Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Service Representative/Assistant Service Engineer/Service Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Technical Support Engineer-Microsoft Power Platform

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs.

Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe.

Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas.

About the Role

The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN.

This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle.

In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies.

The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work.

Responsibilities

• Perform advanced ticket analysis to address complex technical issues efficiently.
• Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler.
• Address active tickets within designated staffing levels or as directed by the Head of Technical Operations.
• Identify and escalate new bugs for further analysis by Escalation Engineers.
• Prepare change management requests for approval by the CAB (minor change).
• Execute medium and high-impact changes following standard procedures, with guidance as needed.
• Take ownership of medium and high-priority user-submitted incidents (P2) through resolution.
• Prepare monthly client reports as assigned.
• Lead the resolution of complex technical issues within client network environments.
• Mentor and provide guidance to Network Support Engineers, fostering their professional development.
• Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively.
• Collaborate with cross-functional teams to develop and implement technical solutions and best practices.
• Stay abreast of emerging technologies and industry trends to enhance support services, continuously.

Skills and Experience

• 3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.)
• Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients,
• Ability to work to under pressure and within tight deadlines to produce excellent quality work.
• Advanced knowledge of networking protocols, technologies, and hardware.
• Experience mentoring junior team members and providing technical leadership.
• Advanced knowledge of networking protocols, technologies, and hardware.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• Certifications such as CCNA, CompTIA Network + equivalent are highly desirable.
• Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable.

What's on Offer

• A chance to work with cutting-edge technology
• We will support your professional development
• Collaborative and agile work environment
• Flexible work culture: hybrid work arrangement with regular in-person strategy sessions
• Competitive compensation package and benefits
• A friendly, team-focused, and motivated working environment.

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Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs. Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe. Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas. About the Role

The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN. This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle. In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies. The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work. Responsibilities

Perform advanced ticket analysis to address complex technical issues efficiently. Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler. Address active tickets within designated staffing levels or as directed by the Head of Technical Operations. Identify and escalate new bugs for further analysis by Escalation Engineers. Prepare change management requests for approval by the CAB (minor change). Execute medium and high-impact changes following standard procedures, with guidance as needed. Take ownership of medium and high-priority user-submitted incidents (P2) through resolution. Prepare monthly client reports as assigned. Lead the resolution of complex technical issues within client network environments. Mentor and provide guidance to Network Support Engineers, fostering their professional development. Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively. Collaborate with cross-functional teams to develop and implement technical solutions and best practices. Stay abreast of emerging technologies and industry trends to enhance support services, continuously. Skills and Experience

3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.) Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients, Ability to work to under pressure and within tight deadlines to produce excellent quality work. Advanced knowledge of networking protocols, technologies, and hardware. Experience mentoring junior team members and providing technical leadership. Advanced knowledge of networking protocols, technologies, and hardware. Qualifications

Bachelor’s degree in computer science, information technology, or a related field. Certifications such as CCNA, CompTIA Network + equivalent are highly desirable. Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable. What's on Offer

A chance to work with cutting-edge technology We will support your professional development Collaborative and agile work environment Flexible work culture: hybrid work arrangement with regular in-person strategy sessions Competitive compensation package and benefits A friendly, team-focused, and motivated working environment.

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Join to apply for the Network Administrator role at Plexus Corp.

Get AI-powered advice on this job and more exclusive features.

Purpose Statement

Provides technical support to Plexus global user community while ensuring that applications, systems, networks, and technologies are available and functioning to support business processes. Collaborates with other IT personnel, vendors, and business staff to identify and resolve issues and contributes to technology projects that align with Plexus's philosophy and business objectives.

Key Job Accountabilities

1. System Maintenance: Follows established change management policies to research, recommend, test, and implement system updates, modifications, or deletions. Ensures systems remain healthy and available, delivering flawless execution on complex tasks and strategic projects.
2. System Ownership: Owns and maintains systems, networks, technologies, inventory, or processes supporting a business function. Ensures high availability, integrity, security, and recoverability of data on a 24/7 basis, including ticket resolution, patch management, performance monitoring, resource management, upgrades, documentation, and configuration. Resolves operational issues and improves efficiency through root cause analysis.
3. Project Work: Collaborates with global IT teams and leadership to deploy complex technologies supporting business needs.
4. User Support: Resolves operational issues to ensure user satisfaction, utilizing policies and procedures, and delivers permanent solutions.
5. Operations: Develops and enhances policies and procedures for deploying, managing, and supporting systems for global, regional, or local personnel and customer needs.

Education/Experience Qualifications

• Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years with a Master’s degree; or equivalent experience.

Other Qualifications

• Knowledge of networking services and protocols.
• Computer literacy in Windows environment, including word processing, spreadsheets, flowcharting, and project management tools.
• Maintains confidentiality of all company and customer information.
• Supports around-the-clock monitoring and management, possibly after hours.
• Able to multi-task and stay organized while adapting to company needs.
• Implements and guides processes and security policies, incorporating best practices in network design and security.

Physical Requirements

N/A

Travel Requirements

N/A

Additional Notes

This document does not constitute a contract and does not cover all possible duties.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Appliances, Electrical, and Electronics Manufacturing

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We’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments.

Key Responsibilities:

• Assist in designing, configuring and maintaining network devices (firewalls, switches, APs)
• Manage firewalls, VPNs, switching, and wireless systems across multiple locations
• Help troubleshoot network issues and escalate when needed
• Monitor network health, analyze logs, and document configurations
• Follow best practices for network security and reliability
• Ensure network security, redundancy, and compliance with internal and industry standards
• Document network architecture, processes, and incident resolutions

Requirements:

• 3+ years of experience in network administration or engineering
• Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security
• Strong troubleshooting and diagnostic skills
• Experience with monitoring tools and enterprise-level infrastructure
• Ability to lead projects and collaborate across teams
• Experience with cloud networking concepts and architectures in Azure or AWS
• Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS
• Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect)

Preferred (Nice to Have):

• Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs)
• Solid understanding of Huawei switches and wireless access points
• Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)

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How Much do Network Computing Specialists Earn in Malaysia?

Written by EduSpiral Consultant Services. For more information contact

Computer networking specialists install, inspect, secure and troubleshoot networked computers within an organization. They might operate a help desk, provide physical duties or monitor for internal and external threats.

Salary is one of the important factors for students when choosing the right course to study. After all, the aim of studying is to get a job and the aim of a job is to attain a salary that can sustain your future lifestyle and take care of your family. Therefore, in helping students to make this very important decision, EduSpiral Consultant Services has compiled the salary for Network Computing Specialists in Malaysia from various reputable human resource recruitment firms for you to have an idea of the future salary.

Increased Job Demand for Computing Specialists in Malaysia

When choosing the right course to study in Malaysia, one of the criteria that students should look at is the job demand. Job demand for computer science or information technology (IT) jobs is high in demand in Malaysia and globally. There are many types of IT courses and areas that one can work in, therefore it can be confusing to choose the right course to study.

For students, those ready to embrace the impending digitisation of all industries and prepare themselves with the education and skills needed to weather transformation will be best placed for the future workplace.

What is Network Computing?

Network computing refers to the use of computers and other devices in a linked network, rather than as unconnected, stand-alone devices. It is connecting separate physical devices through protocols to form a single logical network. As computing technology has progressed during the last few decades, network computing has become more frequent, especially with the creation of cheap and relatively simple consumer products such as wireless routers, which turn the typical home computer setup into a local area network.

In network computing, computers often share broadband and other resources. Many larger business networks also share hard drive space, where any networked computer has access to the same data through a server or other hardware setup.

Salary Reports for Network Computing Specialists in Malaysia

Michael Page Salary Benchmark 2020 reports that a Network Manager in the Technology & Telecommunications Sector earns from RM156,000 to RM180,000 a year.

Robert Walters Salary Survey 2020 Malaysia – Kuala Lumpur (Salaries are yearly in ‘000 RM)

• Infrastructure Manager 120 – 246k
• Service Desk Manager 96 – 180k
• Systems Administrator 60 – 120k
• Database Administrator 60 – 120k
• Network Administrator 60 – 120k
• Cloud Engineer 90 – 192k
• Infrastructure Architect 180 – 336k

2020 Hays Salary Guide Malaysia -Information Technology – INFRASTRUCTURE (Salaries are yearly in ‘000 RM)

• WAN
  • Cisco Engineer 78 – 216
  • Voice/Comms Engineer 96 – 216
  • Network Design 120 – 240
  • Technical Architect 120 – 240
  • Solutions & Enterprise Architect 180 – 300
  • NOC Engineer 84 – 180
• SYSTEMS ADMINISTRATION
  • Unix Admin 84 – 180
  • Sybase/Oracle/MS SQL DBA 96 – 216
  • Storage Engineer 96 – 180
  • Voice Engineer 96 – 216
  • Network Engineer 96 – 216
  • Windows (Wintel) Admin 60 – 180
• TECHNICAL SPECIALIST
  • Security Engineer 72 – 192
  • Security Consultant 120 – 216
  • Messaging Specialist 120 – 216
  • Unix Consultant 96 – 180
  • Pre Sales Engineer 96 – 216
• MANAGEMENT ROLES
  • Helpdesk Manager 96 – 180
  • Network Manager 120 – 240
  • IT Manager 120 – 240

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Join to apply for the

Network Administrator

role at

Plexus Corp.

Get AI-powered advice on this job and more exclusive features.

Purpose Statement Provides technical support to Plexus global user community while ensuring that applications, systems, networks, and technologies are available and functioning to support business processes. Collaborates with other IT personnel, vendors, and business staff to identify and resolve issues and contributes to technology projects that align with Plexus's philosophy and business objectives.

Key Job Accountabilities

System Maintenance:

Follows established change management policies to research, recommend, test, and implement system updates, modifications, or deletions. Ensures systems remain healthy and available, delivering flawless execution on complex tasks and strategic projects.

System Ownership:

Owns and maintains systems, networks, technologies, inventory, or processes supporting a business function. Ensures high availability, integrity, security, and recoverability of data on a 24/7 basis, including ticket resolution, patch management, performance monitoring, resource management, upgrades, documentation, and configuration. Resolves operational issues and improves efficiency through root cause analysis.

Project Work:

Collaborates with global IT teams and leadership to deploy complex technologies supporting business needs.

User Support:

Resolves operational issues to ensure user satisfaction, utilizing policies and procedures, and delivers permanent solutions.

Operations:

Develops and enhances policies and procedures for deploying, managing, and supporting systems for global, regional, or local personnel and customer needs.

Education/Experience Qualifications

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years with a Master’s degree; or equivalent experience.

Other Qualifications

Knowledge of networking services and protocols.

Computer literacy in Windows environment, including word processing, spreadsheets, flowcharting, and project management tools.

Maintains confidentiality of all company and customer information.

Supports around-the-clock monitoring and management, possibly after hours.

Able to multi-task and stay organized while adapting to company needs.

Implements and guides processes and security policies, incorporating best practices in network design and security.

Physical Requirements N/A

Travel Requirements N/A

Additional Notes This document does not constitute a contract and does not cover all possible duties.

Job Details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Other

Industries: Appliances, Electrical, and Electronics Manufacturing

#J-18808-Ljbffr

How Much do Network Computing Specialists Earn in Malaysia?

Written by EduSpiral Consultant Services. For more information contact Computer networking specialists install, inspect, secure and troubleshoot networked computers within an organization. They might operate a help desk, provide physical duties or monitor for internal and external threats. Salary is one of the important factors for students when choosing the right course to study. After all, the aim of studying is to get a job and the aim of a job is to attain a salary that can sustain your future lifestyle and take care of your family. Therefore, in helping students to make this very important decision, EduSpiral Consultant Services has compiled the salary for Network Computing Specialists in Malaysia from various reputable human resource recruitment firms for you to have an idea of the future salary. Increased Job Demand for Computing Specialists in Malaysia

When choosing the right course to study in Malaysia, one of the criteria that students should look at is the job demand. Job demand for computer science or information technology (IT) jobs is high in demand in Malaysia and globally. There are many types of IT courses and areas that one can work in, therefore it can be confusing to choose the right course to study. For students, those ready to embrace the impending digitisation of all industries and prepare themselves with the education and skills needed to weather transformation will be best placed for the future workplace. What is Network Computing?

Network computing refers to the use of computers and other devices in a linked network, rather than as unconnected, stand-alone devices. It is connecting separate physical devices through protocols to form a single logical network. As computing technology has progressed during the last few decades, network computing has become more frequent, especially with the creation of cheap and relatively simple consumer products such as wireless routers, which turn the typical home computer setup into a local area network. In network computing, computers often share broadband and other resources. Many larger business networks also share hard drive space, where any networked computer has access to the same data through a server or other hardware setup. Salary Reports for Network Computing Specialists in Malaysia

Michael Page Salary Benchmark 2020

reports that a Network Manager in the Technology & Telecommunications Sector earns from RM156,000 to RM180,000 a year. Robert Walters Salary Survey 2020 Malaysia – Kuala Lumpur

(Salaries are yearly in ‘000 RM) Infrastructure Manager 120 – 246k Service Desk Manager 96 – 180k Systems Administrator 60 – 120k Database Administrator 60 – 120k Network Administrator 60 – 120k Cloud Engineer 90 – 192k Infrastructure Architect 180 – 336k 2020 Hays Salary Guide Malaysia

-Information Technology – INFRASTRUCTURE (Salaries are yearly in ‘000 RM) WAN

Cisco Engineer 78 – 216 Voice/Comms Engineer 96 – 216 Network Design 120 – 240 Technical Architect 120 – 240 Solutions & Enterprise Architect 180 – 300 NOC Engineer 84 – 180

SYSTEMS ADMINISTRATION

Unix Admin 84 – 180 Sybase/Oracle/MS SQL DBA 96 – 216 Storage Engineer 96 – 180 Voice Engineer 96 – 216 Network Engineer 96 – 216 Windows (Wintel) Admin 60 – 180

TECHNICAL SPECIALIST

Security Engineer 72 – 192 Security Consultant 120 – 216 Messaging Specialist 120 – 216 Unix Consultant 96 – 180 Pre Sales Engineer 96 – 216

MANAGEMENT ROLES

Helpdesk Manager 96 – 180 Network Manager 120 – 240 IT Manager 120 – 240

#J-18808-Ljbffr

We’re hiring a Network Administrator to support day-to-day network operations and grow within our IT team. This role requires a strong technical foundation, proactive problem-solving, and experience with designing, securing, and maintaining complex network environments. Key Responsibilities:

Assist in designing, configuring and maintaining network devices (firewalls, switches, APs) Manage firewalls, VPNs, switching, and wireless systems across multiple locations Help troubleshoot network issues and escalate when needed Monitor network health, analyze logs, and document configurations Follow best practices for network security and reliability Ensure network security, redundancy, and compliance with internal and industry standards Document network architecture, processes, and incident resolutions Requirements:

3+ years of experience in network administration or engineering Expertise in routing, switching, VLANs, VPNs (especially IPSec), and network security Strong troubleshooting and diagnostic skills Experience with monitoring tools and enterprise-level infrastructure Ability to lead projects and collaborate across teams Experience with cloud networking concepts and architectures in Azure or AWS Ability to manage virtual networks, VPN gateways and security groups in Azure/AWS Familiarity with hybrid cloud connectivity (e.g. ExpressRoute, AWS Direct Connect) Preferred (Nice to Have):

Hands-on with FortiGate firewalls or relevant firewall (policy management, UTM, VPNs) Solid understanding of Huawei switches and wireless access points Relevant certifications (e.g., Fortinet NSE / HCIP / CCNP / Azure Network Engineer Associate / AWS Certified Advanced Networking Specialty or equivalent)

#J-18808-Ljbffr