788 Network Operations Center jobs in Malaysia

About the role

We are seeking an experienced Network Operations Center (NOC) Technician to join our dynamic team at Solara Holdings Sdn Bhd. As a NOC Technician, you will be responsible for monitoring and maintaining the company's critical IT infrastructure, ensuring optimal performance and availability for our clients. This is a full-time position based in Subang Jaya, Selangor.

What You'll Do:

• Monitor real-time fiber network alerts and outage tickets.

• Perform first-level troubleshooting and escalate issues according to SOP.

• Work closely with field engineers and vendors to restore services quickly.

• Document incidents, update tickets, and prepare clear shift handover reports.

• Support scheduled maintenance activities and track service impact.

What We're Looking For:

• Diploma/Degree in IT, Networking, or Telecommunications.

• Basic knowledge of fiber optic technology & networking (IP, routing, switching).

• Willing to work in a 24/7 rotating shift (including nights/weekends).

• Strong teamwork, communication, and problem-solving skills.

• Fresh graduates with the right attitude are welcome to apply.

Why Join Us?

• Competitive salary with attractive shift allowance.

• Training & certification opportunities (grow your telco career).

• Career progression in a fast-growing fiber network environment.

• Dynamic, supportive, and technology-driven work culture.

The NOC Analyst is responsible for monitoring, maintaining, and supporting the organization's and/or client's network infrastructure to ensure optimal performance and uptime. This role involves realtime incident detection, troubleshooting, escalation, and resolution of network-related issues across various platforms and technologies

• 1–3 years of experience in network monitoring or IT support roles

• Familiarity with NOC tools (e.g., SolarWinds)

• Basic understanding of networking protocols (TCP/IP, DNS, DHCP, SNMP)

• Strong analytical and problem-solving skills

• Ability to work in a 24/7 shift environment, including weekends and holidays and 12 hours shift.

• Excellent communication and documentation skills
• Familiarity with ticketing tools e.g. ServiceNow, Remedy, Jira, etc is a plus

Eager to explore the dynamic and exciting tech industry of Southeast Asia? Apply now and join us in our Network Operations Center today

In a nutshell, you will be working with network professionals in the MAGNIFI team in bridging the gap between network technology and business operations by monitoring various network ecosystems and troubleshooting actual business problems.

A day in the life in MAGNIFI in the Network Operations Center:

• Provides a proactive 24/7 monitoring by monitoring network systems, devices, critical IT assets and IoT devices.
• Experiencing first-hand and gain practical knowledge on monitoring, managing and troubleshooting an end-to-end network ecosystem.
• Perform real-time troubleshooting and escalate critical issues when necessary.
• Respond to network alerts, security threats, and performance issues.
• Provide support for incident management and disaster recovery plans.
• Collaborate with IT and engineering teams to implement system improvements.
• Conduct root cause analysis and provide solutions for recurring incidents.
• Maintain and update documentation related to network operations and incidents.
• Keeping abreast of the latest technology trends, developments, and best practices in the digital industry.

Qualifications:

• Graduates with a passion for Computer Science/Network Engineering are encouraged to apply.
• Great interest in digital transformation and is constantly updated with current events and trends.
• Good interpersonal, verbal, and written communication skills and a positive attitude to thrive in a fast-paced, growing business.
• Strong analytical and project management skills with a can-do attitude.

Apply today by sending your resume/CV to

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MAGNIFI's vision is to be Asia's leading digitalization Services Provider. We empower businesses all across the South East Asia with seamless connectivity and digital enablement, which are the fundamental building blocks for this digital era.

We firmly believe that digitalization is of utmost importance to future-proof businesses in this digital era. Fulfilling the connectivity demands of our customers through managed digitalized services will be our mantra.

Job Type: Full-time

Pay: From RM2,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: In person

This will be a 12 months contract renewable

The NOC Analyst is responsible for monitoring, maintaining, and supporting the organization's and/or client's network infrastructure to ensure optimal performance and uptime. This role involves real-time incident detection, troubleshooting, escalation, and resolution of network-related issues across various platforms and technologies.

Responsibilities:

• Monitor network systems, servers, and applications using NOC tools and dashboards
• Respond to alerts and incidents in a timely manner, ensuring minimal downtime
• Perform initial troubleshooting and escalate complex issues to appropriate teams
• Perform triage to assess severity and impact of incidents.
• Escalate issues to appropriate teams (e.g., network engineers, system admins) based on predefined protocols
• Maintain detailed incident logs and documentation for all events and resolutions
• Collaborate with internal IT teams and external vendors to resolve network issues
• Conduct routine health checks and performance analysis of network components
• Participate in disaster recovery and business continuity planning exercises
• Provide shift handover reports and contribute to continuous improvement initiatives

Requirements:

• 1–3 years of experience in network monitoring or IT support roles
• Familiarity with NOC tools (e.g., SolarWinds)
• Basic understanding of networking protocols (TCP/IP, DNS, DHCP, SNMP)
• Strong analytical and problem-solving skills
• Ability to work in a 24/7 shift environment, including weekends and holidays
• Excellent communication and documentation skills
• Familiarity with ticketing tools e.g. ServiceNow, Remedy, Jira, etc is a plus.

You may submit your application below or send us an email directly quoting the job title to

We regret to inform that only shortlisted candidates will be informed.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class

Timothy Sauh

Cornerstone Global Partners Pte Ltd

EA License: 19C9859

Job Description:

Monitors, troubleshoots, and manages network infrastructure to ensure uptime, security, and performance.

Responsibilities:

• Monitor network traffic and health – Watching dashboards for unusual activity, outages, or slowdowns.
• Incident response – Acting quickly when problems occur (like a server losing internet connection) to minimize downtime.
• Troubleshoot connectivity issues – Diagnosing whether the problem is from internal hardware, external ISP, or misconfiguration.
• Escalate critical problems – Passing major issues to senior engineers if they cannot be fixed immediately.
• Maintain monitoring tools – Setting up and updating software that automatically checks network health.
• Document incidents – Writing reports about outages to identify causes and prevent them from happening again.
• Patch and update devices – Keeping routers, switches, and firewalls up to date with the latest firmware for security and stability.
• Coordinate with vendors/ISPs – Contacting telecom providers to resolve external connectivity issues.

Job Requirements:

• Degree in Networking, Computer Science, or related field.
• 1–3 years' experience in networking or IT support.
• Knowledge of TCP/IP, routing, switching, and firewalls.
• Networking certifications (CCNA, CompTIA Network+) preferred.
• Strong problem-solving and communication skills.
• Ability to remain calm during outages and emergencies.

Characteristics & Attitude:

• Analytical and fast decision-maker.
• Strong problem-solving and technical skills.
• Good communication for reporting incidents.
• Calm and efficient in high-pressure situations.

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2, RM3,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

Overview

TDCX Federal Territory of Kuala Lumpur, Malaysia

TDCX Federal Territory of Kuala Lumpur, Malaysia

The USTS NOC team works with various internal teams to assist with Deployment procedures, deploying code and configuration changes. The NOC team also provides Tier-1 support for the various mission critical applications and services. In the near future, the NOC team will also be taking over monitoring aspects of various systems and services from other USTS teams as well.

• Collaborate with internal teams to deploy software and configuration changes to servers, ensuring smooth completion with no impact to services
• Provide daily operational support for production systems and services
• Monitor system health and performance, promptly responding to incidents/alerts, and keep stakeholders informed on issue resolution.
• Participate in a 24/7 on-call rotation, with flexibility for night shifts, weekends, and overtime as needed.
• Provide Tier-1 support for mission-critical services in production.
• Develop and document processes to support team collaboration, knowledge sharing, and training.
• Implement configuration changes to applications and servers to align with business initiatives.
• Drive innovation by automating routine tasks to increase efficiency.
• Ensure the effective operation and maintenance of production systems.
• Assist in guiding and training fellow NOC engineers, to ensure the team has operational understanding of day to day tasks
• Lead project-based work, ensuring feasibility, progress, and timely completion.
• Review team workflows to identify areas for improvement.
• Analyze troubleshooting patterns, collaborating with relevant teams for long-term resolutions and increased NOC team efficiency.

• Bachelor’s degree in Computer Science or a related field is mandatory.
• Experience in server and application support is required.
• Proficiency in Linux/Unix administration is preferred.
• Familiarity with ticketing and documentation tools like Jira and Confluence is preferred.
• Strong analytical skills and excellent written and verbal communication abilities.
• Proven ability to multitask, prioritize effectively, and perform well under pressure in a fast-paced environment.
• Experience supporting Kubernetes environments.
• Knowledge of Docker/container technologies and microservices architecture.
• Hands-on experience with cloud technologies and supporting cloud-based services.
• Demonstrated ability to work effectively within a team.
• Experience with monitoring solutions is required.
• Proficiency in automation to streamline day-to-day tasks.
• Experience with database technologies, including executing queries (Redis, MySQL).
• Familiarity with web services like Apache, Nginx, etc.
• Previous experience in a micro-services environment.
• Must be a team player.

• Familiarity with incident review processes, to understand root cause of issues and follow-up to ensure proper fixes are deployed
• Comfortable partnering with cross-functional teams to understand servers/services setup, and work with them to come up with monitoring solutions based on best practice
• Familiarity with networking LAN, WAN, HTTP, HTTPS, DNS, SSH troubleshooting

• Associate

• Full-time

• Outsourcing and Offshoring Consulting

Overview

We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and address performance bottlenecks in applications and infrastructure.
• Conduct root cause analysis for recurring incidents to develop long-term solutions.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Develop and maintain scripts for automation of routine tasks and monitoring processes.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.
• Assist in capacity planning and performance tuning to ensure optimal resource utilization.

• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Experience in Bash/Shell scripting or automation for system administration tasks.
• Solid understanding of database management and performance tuning.
• Hands-on experience with Kubernetes and virtual machines.
• Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.
• Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.
• Self-motivated learner who can operate autonomously with minimal guidance.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Open to a rotational shift schedule across different time slots, with reasonable schedules shared in advance.
• Able to communicate effectively in Mandarin would be an added advantage.

• Familiarity with monitoring tools and performance optimization techniques.
• Knowledge of networking concepts and troubleshooting methodologies.
• Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.
• Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK)

• Associate

• Full-time

• Information Technology and Engineering

• IT Services and IT Consulting
• IT System Custom Software Development
• Software Development

Responsibilities:

• Monitor network performance, servers, and applications
• To provide SLA weekly, monthly or as required by customers and management
• Identify, diagnose, and resolve network and system issues to ensure uptime and reliability
• Respond to alerts, incidents, and outages in a timely manner
• Escalate complex issues to appropriate teams and follow up on resolutions
• Perform routine network maintenance, system updates, and configuration changes
• Document incidents, resolutions, and network performance trends
• Collaborate with IT teams to enhance system performance
• To assist in deployment and maintenance support for clients and internal teams as required
• Ensure compliance with network security policies and best practices

Requirements:

• Diploma/ Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Preferably with IT background and familiar with NOC procedures and escalations procedures.
• Knowledge of network and system is an added advantage
• Strong analytical and problem-solving skills.
• Able to work in a 24/7 shift-based environment.
• Certifications such as CCNA, CCNP, or equivalent are a plus.

Benefits:

• Employee Shares Option Scheme (ESOS)
• KPI Rewards
• EPF, SOCSO & EIS
• Overtime Claim
• Annual Leave/ Medical Leave/ Wedding Leave, etc
• Medical Claim
• Staff Purchase Scheme
• Product Training: Apple/ Intel/ Microsoft/ APC, etc
• Oversea Trip: Asia, America, Australia, Europe
• Salary Review - Twice per year

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Are you able to work 24/7 shift?
• If shortlisted, how soon would you be able to join us?

Experience:

• Network Operations Center: 1 year (Preferred)

Work Location: In person

Cloud Deployment Engineer (NOC)

Overview:

We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.

Cloud Deployment Engineer (NOC)

Overview:

We are seeking a skilled NOC Engineer with a strong focus on Linux system administration and application support. This role involves troubleshooting a range of issues, including database performance, network connectivity, and deployment failures. The ideal candidate will have hands-on experience with compute platforms such as Kubernetes and virtual machines, along with a solid understanding of various storage solutions. We are looking for high-performance engineers who are curious and capable of solving real-world problems.

Key Responsibilities:

• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and address performance bottlenecks in applications and infrastructure.
• Conduct root cause analysis for recurring incidents to develop long-term solutions.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Develop and maintain scripts for automation of routine tasks and monitoring processes.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.
• Assist in capacity planning and performance tuning to ensure optimal resource utilization.

Qualifications:

• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Experience in Bash/Shell scripting or automation for system administration tasks.
• Solid understanding of database management and performance tuning.
• Hands-on experience with Kubernetes and virtual machines.
• Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.
• Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.
• Self-motivated learner who can operate autonomously with minimal guidance.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Open to a rotational shift schedule across different time slots, with reasonable schedules shared in advance.
• Able to communicate effectively in Mandarin would be an added advantage.

Preferred Skills:

• Familiarity with monitoring tools and performance optimization techniques.
• Knowledge of networking concepts and troubleshooting methodologies.
• Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.
• Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK)
• Monitor and maintain system performance to ensure the stability and reliability of applications and infrastructure.
• Troubleshoot and resolve issues related to database performance, network connectivity, and deployment failures, including diagnosing problems at the underlying platform level (e.g., Kubernetes, virtual machines).
• Ensure that issues are resolved within the stipulated Service Level Agreements (SLAs), maintaining high standards of service delivery.
• Identify and address performance bottlenecks in applications and infrastructure.
• Conduct root cause analysis for recurring incidents to develop long-term solutions.
• Improve monitoring solutions to proactively identify and mitigate issues before they impact services.
• Assist in the deployment and configuration of new applications and services, ensuring adherence to best practices.
• Develop and maintain scripts for automation of routine tasks and monitoring processes.
• Participate in on-call rotations and respond to critical incidents as they arise.
• Analyze system logs and metrics to identify trends and potential areas for improvement.
• Assist in capacity planning and performance tuning to ensure optimal resource utilization.

Qualifications:

• Strong expertise in Linux system administration.
• Proven experience in troubleshooting application support issues with a focus on performance and connectivity.
• Experience in Bash/Shell scripting or automation for system administration tasks.
• Solid understanding of database management and performance tuning.
• Hands-on experience with Kubernetes and virtual machines.
• Ability to diagnose and resolve complex technical issues across compute, storage, network, and database components.
• Strong analytical skills and intellectual curiosity; able to question existing processes and understand their implications.
• Self-motivated learner who can operate autonomously with minimal guidance.
• Excellent problem-solving abilities and a proactive approach to identifying and addressing challenges.
• Open to a rotational shift schedule across different time slots, with reasonable schedules shared in advance.
• Able to communicate effectively in Mandarin would be an added advantage.

Preferred Skills:

• Familiarity with monitoring tools and performance optimization techniques.
• Knowledge of networking concepts and troubleshooting methodologies.
• Hands-on knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and their services.
• Familiarity with DevOps practices and frameworks, including CI/CD, infrastructure as code, and containerization.
• Familiarity with Big Data lifecycle (Big Data management / ingestion / processing / visualization) and the corresponding technologies (e.g., HDFS, YARN, Kafka, Spark, Flink, Hive, ELK)