233 Network Operations jobs in Malaysia

JOB DESCRIPTION

We are seeking a skilled and experienced Network Operations Engineer to manage and maintain our network infrastructure. The ideal candidate will be responsible for implementing, maintaining, and optimizing robust network infrastructures—including routers, switches, firewalls, VPNs, load balancers, and cloud networks—to ensure high availability, performance, scalability, and security. This includes monitoring network health and capacity, troubleshooting Tier2/3 incidents under SLA, applying firmware updates, and executing change-control procedures. The role involves enforcing security policies (e.g., firewalls, VPNs), maintaining comprehensive documentation and network diagrams, collaborating with vendors and cross-functional teams on projects and outages, and planning for disaster recovery and business continuity. Strong in protocols (e.g., TCP/IP, BGP, OSPF), tools (SolarWinds, Wireshark). Public Cloud exposure/hands-on and certifications like CCNA/CCNP or any others are added advantages.

JOB RESPONSIBILITIES

1.Configuration, Deployment and Maintenance

• Perform routine maintenance—patching hardware/software, firmware updates, and system health checks.

2. Monitoring, Performance and Capacity

• Provide reports and analysis of network monitoring, performance and capacity on a monthly basis or as required.

3. Incident Response and Troubleshooting

• Provide L2/L3 support; diagnose and resolve network incidents within defined SLA
• Analyze root causes, provide remediation strategies, document fixes, and prevent recurrence

4. Security and Compliance

• Ensure compliance with regulatory and internal standards through periodic reviews and assessments.

5. Change and Capacity Management

• Execute change-control protocols—plan, schedule, document, and communicate network updates.
• Participate in change advisory boards as needed

6. Documentation and Knowledge Sharing

• Create and Maintain detailed documentation; but not limited to network diagrams/configuration logs, runbooks, and capacity records.
• Ability to hold knowledge sharing sessions for the team

7. Vendor and Cross-Functional Collaboration

• Participate in cross-functional teams to ensure timely and cost-effective deliverables.
• Works throughout the entire organization, leveraging other resources for knowledge, skillsets and assistance in the diagnostic process

8. Upgrades, Optimizations and Projects

• Provide network support; discussions and participation in technical workshops for internal and external projects/ initiatives.
• Participate in cross-functional teams to ensure timely and cost-effective deliverables.
• Works throughout the entire organization, leveraging other resources for knowledge, skillsets and assistance in diagnostic process
• Identify and propose improvements throughout business processes, systems, and platforms.

9. Disaster Recovery and Business Continuity

• Plan and test network DR processes, back/ up restore configurations and maintain fallback connectivity
• Create and maintain DR Runbook

JOB REQUIREMENTS

• Malaysian citizen.
• Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government.
• Possess a bachelor’s degree in computer science/ information technology or equivalent which is recognized by the Government from any local or abroad higher learning institution with a minimum CGPA of 3.00.
• Minimum 5 years of relevant experience in IT Network Operations.
• In depth knowledge in TCP/IP, BGP, OSPF, EIGRP, VLANs, VPN, QoS, DNS, DHCP, SNMP, NetFlow; proficiency managing routers, switches, firewalls, load balancers, public cloud networking
• CCNA/ CCNP or any other Networking Certifications are an added advantage
• Strong problem solving and analytical skills and ability to work together in a team environment.
• Hands-on experience for Routing/ Switching, Firewalls, Load Balancers
• Hands-on experience in networking within Public Cloud is an added advantage
• Ability to conduct technical assessments and POCs.
• Advisory skills for new integrations and tools.
• Ability to see a task from assignment to completion with minimal supervision.
• Excellent written and verbal communication skills in English and Bahasa Melayu.
• Willingness to learn and share any information.
• Willingness to work extended hours, including after-hours support when required
• Willing to travel and work in Kwasa Damansara Office (HQ)

JOB PLACEMENT

Network Engineering & Operations, Infra Project & Network, Digital Infrastructure Department

JOB STATUS

Permanent

All applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for the interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

#J-18808-Ljbffr

JOB DESCRIPTION We are seeking a skilled and experienced Network Operations Engineer to manage and maintain our network infrastructure. The ideal candidate will be responsible for implementing, maintaining, and optimizing robust network infrastructures—including routers, switches, firewalls, VPNs, load balancers, and cloud networks—to ensure high availability, performance, scalability, and security. This includes monitoring network health and capacity, troubleshooting Tier2/3 incidents under SLA, applying firmware updates, and executing change-control procedures. The role involves enforcing security policies (e.g., firewalls, VPNs), maintaining comprehensive documentation and network diagrams, collaborating with vendors and cross-functional teams on projects and outages, and planning for disaster recovery and business continuity. Strong in protocols (e.g., TCP/IP, BGP, OSPF), tools (SolarWinds, Wireshark). Public Cloud exposure/hands-on and certifications like CCNA/CCNP or any others are added advantages. JOB RESPONSIBILITIES 1.Configuration, Deployment and Maintenance Perform routine maintenance—patching hardware/software, firmware updates, and system health checks. 2. Monitoring, Performance and Capacity Provide reports and analysis of network monitoring, performance and capacity on a monthly basis or as required. 3. Incident Response and Troubleshooting Provide L2/L3 support; diagnose and resolve network incidents within defined SLA Analyze root causes, provide remediation strategies, document fixes, and prevent recurrence 4. Security and Compliance Ensure compliance with regulatory and internal standards through periodic reviews and assessments. 5. Change and Capacity Management Execute change-control protocols—plan, schedule, document, and communicate network updates. Participate in change advisory boards as needed 6. Documentation and Knowledge Sharing Create and Maintain detailed documentation; but not limited to network diagrams/configuration logs, runbooks, and capacity records. Ability to hold knowledge sharing sessions for the team 7. Vendor and Cross-Functional Collaboration Participate in cross-functional teams to ensure timely and cost-effective deliverables. Works throughout the entire organization, leveraging other resources for knowledge, skillsets and assistance in the diagnostic process 8. Upgrades, Optimizations and Projects Provide network support; discussions and participation in technical workshops for internal and external projects/ initiatives. Participate in cross-functional teams to ensure timely and cost-effective deliverables. Works throughout the entire organization, leveraging other resources for knowledge, skillsets and assistance in diagnostic process Identify and propose improvements throughout business processes, systems, and platforms. 9. Disaster Recovery and Business Continuity Plan and test network DR processes, back/ up restore configurations and maintain fallback connectivity Create and maintain DR Runbook JOB REQUIREMENTS Malaysian citizen. Obtain a pass in Bahasa Melayu, including an oral test in Sijil Pelajaran Malaysia (SPM) level or equivalent qualification recognised by the Government. Possess a bachelor’s degree in computer science/ information technology or equivalent which is recognized by the Government from any local or abroad higher learning institution with a minimum CGPA of 3.00. Minimum 5 years of relevant experience in IT Network Operations. In depth knowledge in TCP/IP, BGP, OSPF, EIGRP, VLANs, VPN, QoS, DNS, DHCP, SNMP, NetFlow; proficiency managing routers, switches, firewalls, load balancers, public cloud networking CCNA/ CCNP or any other Networking Certifications are an added advantage Strong problem solving and analytical skills and ability to work together in a team environment. Hands-on experience for Routing/ Switching, Firewalls, Load Balancers Hands-on experience in networking within Public Cloud is an added advantage Ability to conduct technical assessments and POCs. Advisory skills for new integrations and tools. Ability to see a task from assignment to completion with minimal supervision. Excellent written and verbal communication skills in English and Bahasa Melayu. Willingness to learn and share any information. Willingness to work extended hours, including after-hours support when required Willing to travel and work in Kwasa Damansara Office (HQ) JOB PLACEMENT Network Engineering & Operations, Infra Project & Network, Digital Infrastructure Department JOB STATUS Permanent All applications are strictly

CONFIDENTIAL

and only shortlisted candidates will be called in for the interview. Applications are deemed

UNSUCCESSFUL

if there is no feedback from the EPF

2 MONTHS

after the closing date of the advertisement.

#J-18808-Ljbffr

Network Operations Center Engineer

Responsibilities:
• Monitor network performance, servers, and applications
• To provide SLA weekly, monthly or as required by customers and management
• Identify, diagnose, and resolve network and system issues to ensure uptime and reliability
• Respond to alerts, incidents, and outages in a timely manner
• Escalate complex issues to appropriate teams and follow up on resolutions
• Perform routine network maintenance, system updates, and configuration changes
• Document incidents, resolutions, and network performance trends
• Collaborate with IT teams to enhance system performance
• To assist in deployment and maintenance support for clients and internal teams as required
• Ensure compliance with network security policies and best practices
Requirements:
• Diploma/ Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Preferably with IT background and familiar with NOC procedures and escalations procedures.
• Knowledge of network and system is an added advantage
• Strong analytical and problem-solving skills.
• Able to work in a 24/7 shift-based environment.
• Certifications such as CCNA, CCNP, or equivalentareaplus.

#J-18808-Ljbffr

Job Summary

The responsibilities include the following.
1. Manage major network incidents and critical migrations effectively.
2. Perform SME-level troubleshooting for complex network issues, ensuring rapid recovery through technical solutions.
3. Engage with external service providers, vendors, Advanced TAC, regional and global network teams, security teams, and broader technology support teams, as well as management and application/business support.
4. Oversee the excellence of Incident, Problem, and Change Management for SCB Global Network Infrastructure.
5. Lead high-priority incident calls that involve multi-component and multi-platform challenges, collaborating with peer infrastructure teams such as OS Platforms, Middleware, Database, and Application support.
6. Conduct comprehensive root cause analysis and provide regular reporting on production issues to align with business and technology needs.
7. Support system audits as required, ensuring all vulnerabilities are addressed and documented.
8. Propose and manage relevant end-to-end service improvement initiatives aimed at risk mitigation and enhancing service stability.
9. Maintain accurate and up-to-date information regarding network physical and logical inventory, network diagrams, traffic flow, technical troubleshooting documents, and operational processes.
10. Continuously identify problematic areas and implement permanent solutions.
11. Communicate and interact with clients to provide expert guidance.
12. Assist in the implementation of global projects, managing processes and documentation as needed for each project.
13. Offer technical direction for systems migration and integration efforts.
14. Meet and exceed established service level metrics regarding timeliness and accuracy.
15. Collaborate as part of a global team to manage operations for multiple applications across various shifts.
16. Contribute to the formulation of both short- and long-term strategic goals for network improvement.
17. Adhere to shift roster as the position requires work on a rotating schedule, often including mornings, evenings, nights, weekends and public holidays.

Skills and Experience

ACI DC Infrastructure – Cisco ACI Platform(Good to Have)
VMware NSX(Good to Have)
Switching / Routing (WAN & LAN) - Cisco and Juniper(Mandatory Skill)
Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways (Mandatory Skill)
SME level technical & analytical skills
Firewall technologies
Load balancer technologies (F5 & NGINX)
IP Services like DNS, DHCP, IPAM, AAA Platforms
Time management skills and excellent customer focus

Qualifications

The successful candidate should possess:

1. Bachelor’s or Master’s degree in a IT or Computer Science field, complemented by relevant professional certifications.
2. Approximately 8 to 10 years of extensive, hands-on experience in Network WAN/LAN with a focus on Security technology, along with operational experience in an ISP setting, particularly within the Banking and Financial Services Industry or in a RIM role managing large enterprise environments.
3. Demonstrated capability to effectively manage the expectations of a diverse range of stakeholders.
4. Subject Matter Expert (SME) level technical and analytical skills, with a strong background in root cause analysis and network performance optimization.
5. Exceptional verbal and written communication skills, enabling clear articulation of ideas to stakeholders, from engineers to senior management.
6. Experience collaborating with cross-border teams, ideally within the Banking and Financial Services sector.
7. Strong time management abilities and a commitment to excellent customer service.
8. Proficient in engaging and communicating with external clients and various internal teams.
9. Strong interpersonal skills.
10. Cultural awareness to understand varying business expectations across different cultural contexts.
11. Industry certifications, specifically CCNP or equivalent, are essential.

Following Skills are highly desired at deep technical level:

1. Familiarity with Software Defined Infrastructure, particularly the Cisco ACI Platform or VMware NSX, is preferred.
2. Experience with Switching/Routing (WAN & LAN) technologies, especially Cisco, VMware, Juniper, is preferred.
3. Knowledge of Security Platforms, including FortiGate, VMware DFW, Juniper SRX, Cisco ASA Firewalls is preferred.
4. Proficiency in IP Services such as DNS, DHCP, IPAM, and AAA Platforms is preferred.
5. Knowledge of Security Platforms, such as Akamai, Imperva, Zscaler is preferred.
6. Knowledge of Load Balancing Platform such as F5, NGIX is preferred.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#J-18808-Ljbffr

AVEVA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Senior Network Operations Analyst role at AVEVA

AVEVA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

3 days ago Be among the first 25 applicants

Join to apply for the Senior Network Operations Analyst role at AVEVA

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our Privacy Policy .

Job Title: Senior Network Operations Analyst

Reports to: IT Senior Manager – Network Engineering and Operations

Department: AVEVA IT Infrastructure and Operations

Job Purpose

The Senior Network Operations Analyst provides Tier-2 support for AVEVA’s global IP networks. The candidate will work closely with IT Network Engineers to provide support AVEVA’s network and network security services, including LAN, WAN, WiFi, firewalls, load balancers, cloud networking and many other. This position provides a terrific opportunity to gain experience working with large enterprise scale IP networking and cyber security infrastructures.

Responsibilities – You will do:

The individual will be involved in the following critical activities:

• Monitor ServiceNow incident tickets.
• Review Network Monitoring dashboards to monitor network health and respond to network alerts.
• Respond to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service.
• Perform software upgrades on network devices.
• Troubleshoot and resolve network and application problems.
• Contact and work with Internet Service Providers on network circuit issues.
• Escalate problems to Tier-3 network engineers.
• Implement scheduled changes planned by network engineering.
• Work closely with end users, IT service desk and incident management teams to manage incidents.
• Update CMDB data and network documents.
• Provide 24x7 network support coverage as a member of AVEVA’s network team. We rely on a follow-the-sun model and split coverage between two teams located in the Americas region and APAC region, including on weekends.
• Work assigned tasks with network engineering to deliver IT projects.
• Help mentor junior level Network Operations Analysts.
  
  

Requirements – You will have:

• A bachelor’s degree in computer science, computer engineering or a related field, or equivalent training such as Cisco CCNA/CCNP training.
• At least three years of IP network operations support or similar work experience.
• Knowledge of LAN, WAN and WiFi technologies and protocols.
• Good understanding of networking concepts, including routing and switching, and topics covered in Cisco CCNA.
• Experience troubleshooting network connectivity issues.
• Experience with MS Windows operating system, including troubleshooting.
• Familiar with Apple iOS or Android OS.
• Experience working with Service Management software such as ServiceNow or other similar platforms.
• Experience working and interacting with end users to troubleshoot network connectivity issues.
• Good knowledge of Microsoft Office software, especially Word, Excel and Visio.
• Strong work ethics and a desire to learn.
  
  

Desirable Knowledge And Skills – A PLUS

• Bachelor’s degree in computer science, computer engineering or related field highly desirable
• Cisco CCNA or CCNP level hands-on knowledge
• Scripting and programming skills such as Python and PowerShell
• Security knowledge, especially with firewalls
• Familiarity with Linux and MacOS
• Public Cloud networking
  
  

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development

Referrals increase your chances of interviewing at AVEVA by 2x

Get notified about new Network Operations Analyst jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Networking Operations Monitoring Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Specialist, Infrastructure | TNG Digital

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Certification System Administrator/Issuer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

DRSC Global Technology Next Generation, Senior Network Engineer

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

T&T Consultant - Supply Chain & Network Operations (Technology) - SG / MY

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

S&C Global Network - Management Consulting Analyst (Treasury, Capital Markets)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago

Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Lead Principal Active Directory Infra Engineer L3 SIEM (Security Information and Event Management) SME

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 6 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

System Engineer, Virtualization & Storage

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

L3 SIEM (Security Information and Event Management) SME

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

**AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
**We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
**If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
**For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
**Job Title:** Senior Network Operations Analyst
**Reports to:** IT Senior Manager - Network Engineering and Operations
**Department:** AVEVA IT Infrastructure and Operations
**Job Purpose**
The Senior Network Operations Analyst provides Tier-2 support for AVEVA's global IP networks. The candidate will work closely with IT Network Engineers to provide support AVEVA's network and network security services, including LAN, WAN, WiFi, firewalls, load balancers, cloud networking and many other. This position provides a terrific opportunity to gain experience working with large enterprise scale IP networking and cyber security infrastructures.
**Responsibilities - You will do:**
The individual will be involved in the following critical activities:
+ Monitor ServiceNow incident tickets.
+ Review Network Monitoring dashboards to monitor network health and respond to network alerts.
+ Respond to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service.
+ Perform software upgrades on network devices.
+ Troubleshoot and resolve network and application problems.
+ Contact and work with Internet Service Providers on network circuit issues.
+ Escalate problems to Tier-3 network engineers.
+ Implement scheduled changes planned by network engineering.
+ Work closely with end users, IT service desk and incident management teams to manage incidents.
+ Update CMDB data and network documents.
+ Provide 24x7 network support coverage as a member of AVEVA's network team. We rely on a follow-the-sun model and split coverage between two teams located in the Americas region and APAC region, including on weekends.
+ Work assigned tasks with network engineering to deliver IT projects.
+ Help mentor junior level Network Operations Analysts.
**Requirements - You will have:**
+ A bachelor's degree in computer science, computer engineering or a related field, or equivalent training such as Cisco CCNA/CCNP training.
+ At least three years of IP network operations support or similar work experience.
+ Knowledge of LAN, WAN and WiFi technologies and protocols.
+ Good understanding of networking concepts, including routing and switching, and topics covered in Cisco CCNA.
+ Experience troubleshooting network connectivity issues.
+ Experience with MS Windows operating system, including troubleshooting.
+ Familiar with Apple iOS or Android OS.
+ Experience working with Service Management software such as ServiceNow or other similar platforms.
+ Experience working and interacting with end users to troubleshoot network connectivity issues.
+ Good knowledge of Microsoft Office software, especially Word, Excel and Visio.
+ Strong work ethics and a desire to learn.
**Desirable Knowledge and Skills - A PLUS**
+ Bachelor's degree in computer science, computer engineering or related field highly desirable
+ Cisco CCNA or CCNP level hands-on knowledge
+ Scripting and programming skills such as Python and PowerShell
+ Security knowledge, especially with firewalls
+ Familiarity with Linux and MacOS
+ Public Cloud networking
**AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
**AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
**Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
Empowering you with pioneering tech
AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .

Job Summary

The responsibilities include the following. 1.

Manage major network incidents and critical migrations effectively. 2.

Perform SME-level troubleshooting for complex network issues, ensuring rapid recovery through technical solutions. 3.

Engage with external service providers, vendors, Advanced TAC, regional and global network teams, security teams, and broader technology support teams, as well as management and application/business support. 4.

Oversee the excellence of Incident, Problem, and Change Management for SCB Global Network Infrastructure. 5.

Lead high-priority incident calls that involve multi-component and multi-platform challenges, collaborating with peer infrastructure teams such as OS Platforms, Middleware, Database, and Application support. 6.

Conduct comprehensive root cause analysis and provide regular reporting on production issues to align with business and technology needs. 7.

Support system audits as required, ensuring all vulnerabilities are addressed and documented. 8.

Propose and manage relevant end-to-end service improvement initiatives aimed at risk mitigation and enhancing service stability. 9.

Maintain accurate and up-to-date information regarding network physical and logical inventory, network diagrams, traffic flow, technical troubleshooting documents, and operational processes. 10.

Continuously identify problematic areas and implement permanent solutions. 11.

Communicate and interact with clients to provide expert guidance. 12.

Assist in the implementation of global projects, managing processes and documentation as needed for each project. 13.

Offer technical direction for systems migration and integration efforts. 14.

Meet and exceed established service level metrics regarding timeliness and accuracy. 15.

Collaborate as part of a global team to manage operations for multiple applications across various shifts. 16.

Contribute to the formulation of both short- and long-term strategic goals for network improvement. 17.

Adhere to shift roster as the position requires work on a rotating schedule, often including mornings, evenings, nights, weekends and public holidays. Skills and Experience

ACI DC Infrastructure – Cisco ACI Platform(Good to Have) VMware NSX(Good to Have) Switching / Routing (WAN & LAN) - Cisco and Juniper(Mandatory Skill) Security Platforms - Juniper SRX, Cisco ASA Firewalls, VPN Gateways (Mandatory Skill) SME level technical & analytical skills Firewall technologies Load balancer technologies (F5 & NGINX) IP Services like DNS, DHCP, IPAM, AAA Platforms Time management skills and excellent customer focus Qualifications

The successful candidate should possess: 1.

Bachelor’s or Master’s degree in a IT or Computer Science field, complemented by relevant professional certifications. 2.

Approximately 8 to 10 years of extensive, hands-on experience in Network WAN/LAN with a focus on Security technology, along with operational experience in an ISP setting, particularly within the Banking and Financial Services Industry or in a RIM role managing large enterprise environments. 3.

Demonstrated capability to effectively manage the expectations of a diverse range of stakeholders. 4.

Subject Matter Expert (SME) level technical and analytical skills, with a strong background in root cause analysis and network performance optimization. 5.

Exceptional verbal and written communication skills, enabling clear articulation of ideas to stakeholders, from engineers to senior management. 6.

Experience collaborating with cross-border teams, ideally within the Banking and Financial Services sector. 7.

Strong time management abilities and a commitment to excellent customer service. 8.

Proficient in engaging and communicating with external clients and various internal teams. 9.

Strong interpersonal skills. 10.

Cultural awareness to understand varying business expectations across different cultural contexts. 11.

Industry certifications, specifically CCNP or equivalent, are essential. Following Skills are highly desired at deep technical level: 1.

Familiarity with Software Defined Infrastructure, particularly the Cisco ACI Platform or VMware NSX, is preferred. 2.

Experience with Switching/Routing (WAN & LAN) technologies, especially Cisco, VMware, Juniper, is preferred. 3.

Knowledge of Security Platforms, including FortiGate, VMware DFW, Juniper SRX, Cisco ASA Firewalls is preferred. 4.

Proficiency in IP Services such as DNS, DHCP, IPAM, and AAA Platforms is preferred. 5.

Knowledge of Security Platforms, such as Akamai, Imperva, Zscaler is preferred. 6.

Knowledge of Load Balancing Platform such as F5, NGIX is preferred. About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#J-18808-Ljbffr

AVEVA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Senior Network Operations Analyst

role at

AVEVA AVEVA Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Be among the first 25 applicants Join to apply for the

Senior Network Operations Analyst

role at

AVEVA AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

For more information about our privacy policy and how to manage cookies, visit our

Privacy Policy

.

Job Title:

Senior Network Operations Analyst

Reports to:

IT Senior Manager – Network Engineering and Operations

Department:

AVEVA IT Infrastructure and Operations

Job Purpose

The Senior Network Operations Analyst provides Tier-2 support for AVEVA’s global IP networks. The candidate will work closely with IT Network Engineers to provide support AVEVA’s network and network security services, including LAN, WAN, WiFi, firewalls, load balancers, cloud networking and many other. This position provides a terrific opportunity to gain experience working with large enterprise scale IP networking and cyber security infrastructures.

Responsibilities – You will do:

The individual will be involved in the following critical activities:

Monitor ServiceNow incident tickets. Review Network Monitoring dashboards to monitor network health and respond to network alerts. Respond to service requests submitted by end users. Review and assign requests to other team members or, where appropriate, implement the requested service. Perform software upgrades on network devices. Troubleshoot and resolve network and application problems. Contact and work with Internet Service Providers on network circuit issues. Escalate problems to Tier-3 network engineers. Implement scheduled changes planned by network engineering. Work closely with end users, IT service desk and incident management teams to manage incidents. Update CMDB data and network documents. Provide 24x7 network support coverage as a member of AVEVA’s network team. We rely on a follow-the-sun model and split coverage between two teams located in the Americas region and APAC region, including on weekends. Work assigned tasks with network engineering to deliver IT projects. Help mentor junior level Network Operations Analysts.

Requirements – You will have:

A bachelor’s degree in computer science, computer engineering or a related field, or equivalent training such as Cisco CCNA/CCNP training. At least three years of IP network operations support or similar work experience. Knowledge of LAN, WAN and WiFi technologies and protocols. Good understanding of networking concepts, including routing and switching, and topics covered in Cisco CCNA. Experience troubleshooting network connectivity issues. Experience with MS Windows operating system, including troubleshooting. Familiar with Apple iOS or Android OS. Experience working with Service Management software such as ServiceNow or other similar platforms. Experience working and interacting with end users to troubleshoot network connectivity issues. Good knowledge of Microsoft Office software, especially Word, Excel and Visio. Strong work ethics and a desire to learn.

Desirable Knowledge And Skills – A PLUS

Bachelor’s degree in computer science, computer engineering or related field highly desirable Cisco CCNA or CCNP level hands-on knowledge Scripting and programming skills such as Python and PowerShell Security knowledge, especially with firewalls Familiarity with Linux and MacOS Public Cloud networking

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.

Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at AVEVA by 2x Get notified about new Network Operations Analyst jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Networking Operations Monitoring Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Specialist, Infrastructure | TNG Digital

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Certification System Administrator/Issuer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago DRSC Global Technology Next Generation, Senior Network Engineer

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago T&T Consultant - Supply Chain & Network Operations (Technology) - SG / MY

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago S&C Global Network - Management Consulting Analyst (Treasury, Capital Markets)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 5 days ago Lead Principal Active Directory Infra Engineer

L3 SIEM (Security Information and Event Management) SME

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 6 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago System Engineer, Virtualization & Storage

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago L3 SIEM (Security Information and Event Management) SME

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 year ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

The Network Operations Center (NOC) Analyst quickly and efficiently resolves customer issues and requests for support, via phone, email, and the CRM ticketing system. The NOC analyst troubleshoots a variety of satellite and ground-based IP and telephony networks, maintains a proactive approach towards problem solving, performs daily QC checks of system software, and validates and tests system configurations.

Duties and Responsibilities

• Troubleshooting and Support: Conduct first-level troubleshooting across a variety of systems, including IP networks, satellite, land, maritime, and avionics systems, with a focus on Cisco technologies and advanced network troubleshooting techniques.
• Incident Management: Manage incidents by documenting, prioritizing, and reporting according to impact and severity. Participate in the processes to assess, approve, and smoothly implement network changes.
• Network Monitoring: Utilize Network Management System (NMS) tools to proactively monitor network health, identifying performance bottlenecks and capacity issues, and recommend solutions to ensure network reliability and efficiency.
• Technical Documentation: Develop and maintain comprehensive technical documentation and collaborate with peers to enhance team capabilities and knowledge sharing.

Qualifications

• 2+ years of progressive experience in the VSAT telecommunications industry.
• A technical degree or diploma is an advantage.
• Knowledge of commercial satellite acquisition procedures (Iridium, Inmarsat, Thuraya), IP routing and switching, Voice over Internet Protocol (VoIP), Quality of Service (QoS), Voice and Data, wireless technologies and security, Inmarsat and Iridium products including installation and support experience, iDirect satellite experience, Newtec MDM satellite modem experience is beneficial.
• Commitment to self-development and lifelong learning.
• Fluent English is required. A second language is beneficial.
• Professional written and verbal communication skills.
• A willingness to embrace and live the core values of Network Innovations.

Working Conditions

This position requires day and night shift rotations in order to meet 24/7/365 support requirements for global customers. The selected candidate must be willing to work nights and weekends to meet the needs of our customers. The position operates in a professional office environment and uses standard office equipment and software.

Physical Requirements

Sitting and using a computer for extended periods of time. Ability to lift 10kgs will be required, from time to time.

Details

• Job title: Network Operations Center (NOC) Analyst
• Department: Advanced Networks
• Supervisor: Director of Network Operations

About Network Innovations

Keeping people connected anywhere on the planet is more than just our expertise – it’s our mission. Network Innovations is a technology and systems integrator that provides secure and seamless global communications solutions. Our customers conduct some of the most important work on the planet, whether it’s helping a remote island rise again after a hurricane, defending a country's borders, preventing a catastrophic power grid failure… you get the deal. What this means for our team is that we come to work each day knowing that it matters. We’re forward thinkers and problem solvers who thrive on challenges. Determination, integrity, humility, and respect are at our core. If you’re looking to grow with an organization that values collaboration, diversity, and learning, you’re in the right place.

Network Innovations is committed to fostering a diverse and inclusive work environment. We live our core values and look to them to drive business results and help our customers conduct some of the most important work on the planet. We believe a diverse global workforce allows us to create customer intimacy and sustained profitability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics. Whether you are starting your career or have decades of experience, we welcome you to join our mission to connect our world securely and seamlessly.

Accommodations during the application process are available upon request. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.

Disclaimer Statement: This job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed above provided that such duties are characteristic of that classification.

#J-18808-Ljbffr