255 Network Administrators jobs in Malaysia

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.

Your Key Responsibilities

• Implementation and operation of campus network security solutions globally for the production environment
• Assess and prioritize security risks in OT environments and design appropriate security controls, such as segmentation, access control, and monitoring
• Provision, operation, and further development of the worldwide network security platform
• Provide hands-on technical expertise, software upgrades, security policies management, troubleshooting, new versions and features
• General experience of creating network documentation
• Integrate OT networks with enterprise IT networks, and address security challenges in hybrid environments

Your Qualifications

• Proven knowledge of network technologies and network segmentation (e.g. security zones, network access control)
• At least 2 years of experience with enterprise-grade leading networks
• Practical knowledge of market leading network security vendors and Cisco (routers, switches)
• Initiative, willingness to learn, and customer orientation as well as experience in change processes
• Knowledge of network equipment monitoring (SNMP, Rest API, dedicated tools: e.g. Nagios, CheckMK)
• Palo Alto Networks Certified, or Fortinet Network Security Expert
• Industry-recognized network & security certifications (e.g; CCNA, CCNP)
• Familiarity with Ansible or any other configuration management tool
• Familiarity with Jinja, TCL, Python, and bash scripting
• Experience with REST API requests.

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

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Join to apply for the Network Security Engineer role at NS BlueScope

1 day ago Be among the first 25 applicants

Join to apply for the Network Security Engineer role at NS BlueScope

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This key individual will be the technical lead for SMART Factory aspirations including Automation, Operational Technology (OT) systems and Level 3 process control leadership.

This is a critical role and we are looking for an experienced and motivated Engineer with high energy to join the existing team. This is a great development and career opportunity for someone who wants to progress in to an Engineering Leadership role.

You will be the technical lead for SMART Factory aspirations including Automation, Operational Technology (OT) systems and Level 3 process control leadership.

What You'll Do

• Promoting a safe and healthy work environment including leading by example in the development of and adherence to safe systems of work.
• Process Control leadership to ensure automated systems meet the technical and quality requirements.
• Development and continuous improvement of OT systems and equipment in line with site master plan.
• Troubleshooting and maintenance of automation equipment, L3 systems, data loggers and other OT systems.
• Deliver Engineering to a high Industrial standard with a focus of safety in design.
• Provides mentoring of Instrumentation technicians to ensure a system is in place for inspection, calibration and repair of all instrumentation devices including transmitter, transducer, control valve etc. within the area of responsibilities.
• Ensure all software and hardware of PLC, DCS, VSD and PC are available and that an effective maintenance strategy is in place.
  
  

What You Need To Succeed

• Degree in Computer Engineering or related discipline.
• At least 2 years of experience in Project Engineering of Automation systems, instrumentation and control.
• Experience in heavy industry or complex manufacturing environment is an added advantage.
• Strong technical knowledge of heavy industrial control equipment; PLC or DCS, Closed Loop Control and Instrumentation
• Understands safety rated automation and hardware requirements, ensures systems are in place to maintain safety ratings
• Has experience of implementing quality management systems and enforcing safety and environmental regulations.
• Able to initiate, propose and execute continuous improvement and development initiatives in OT systems to support Digitalization efforts.
  
  

At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Manufacturing
• Industries Wholesale Building Materials

Referrals increase your chances of interviewing at NS BlueScope by 2x

Get notified about new Network Security Engineer jobs in Kapar, Selangor, Malaysia .

Internship - Network & Information Security Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Petaling Jaya, Selangor, Malaysia 4 days ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Petaling Jaya, Selangor, Malaysia 10 hours ago

IT Specialist, Network and Security (MY)

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Associate - Network & Security Consultant (Petaling Jaya)

Petaling Jaya, Selangor, Malaysia 2 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Engineer, Network & Applications Security Engineering

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

AM – Enterprise Network & Security Consultant (Petaling Jaya)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

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Join to apply for the

Network Security Engineer

role at

NS BlueScope 1 day ago Be among the first 25 applicants Join to apply for the

Network Security Engineer

role at

NS BlueScope Get AI-powered advice on this job and more exclusive features. This key individual will be the technical lead for SMART Factory aspirations including Automation, Operational Technology (OT) systems and Level 3 process control leadership.

This is a critical role and we are looking for an experienced and motivated Engineer with high energy to join the existing team. This is a great development and career opportunity for someone who wants to progress in to an Engineering Leadership role.

You will be the technical lead for SMART Factory aspirations including Automation, Operational Technology (OT) systems and Level 3 process control leadership.

What You'll Do

Promoting a safe and healthy work environment including leading by example in the development of and adherence to safe systems of work. Process Control leadership to ensure automated systems meet the technical and quality requirements. Development and continuous improvement of OT systems and equipment in line with site master plan. Troubleshooting and maintenance of automation equipment, L3 systems, data loggers and other OT systems. Deliver Engineering to a high Industrial standard with a focus of safety in design. Provides mentoring of Instrumentation technicians to ensure a system is in place for inspection, calibration and repair of all instrumentation devices including transmitter, transducer, control valve etc. within the area of responsibilities. Ensure all software and hardware of PLC, DCS, VSD and PC are available and that an effective maintenance strategy is in place.

What You Need To Succeed

Degree in Computer Engineering or related discipline. At least 2 years of experience in Project Engineering of Automation systems, instrumentation and control. Experience in heavy industry or complex manufacturing environment is an added advantage. Strong technical knowledge of heavy industrial control equipment; PLC or DCS, Closed Loop Control and Instrumentation Understands safety rated automation and hardware requirements, ensures systems are in place to maintain safety ratings Has experience of implementing quality management systems and enforcing safety and environmental regulations. Able to initiate, propose and execute continuous improvement and development initiatives in OT systems to support Digitalization efforts.

At NS BlueScope our success comes from our people. We choose to treat each other with trust and respect. We understand that the range of perspectives that result from having a diverse and inclusive workplace will strengthen NS BlueScope’s capability for continued and sustained business success. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Manufacturing Industries Wholesale Building Materials Referrals increase your chances of interviewing at NS BlueScope by 2x Get notified about new Network Security Engineer jobs in

Kapar, Selangor, Malaysia . Internship - Network & Information Security Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Petaling Jaya, Selangor, Malaysia 4 months ago Petaling Jaya, Selangor, Malaysia 4 days ago Petaling Jaya, Selangor, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Petaling Jaya, Selangor, Malaysia 10 hours ago IT Specialist, Network and Security (MY)

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Associate - Network & Security Consultant (Petaling Jaya)

Petaling Jaya, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 3 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Engineer, Network & Applications Security Engineering

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago AM – Enterprise Network & Security Consultant (Petaling Jaya)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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NETWORK SECURITY ENGINEER

role at

Netpoleon Malaysia Join to apply for the

NETWORK SECURITY ENGINEER

role at

Netpoleon Malaysia Get AI-powered advice on this job and more exclusive features. Netpoleon Solutions is a well-established IT Security and Network Company recently acquired by Macnica Inc – a US 5.5 Billion Dollar Revenue company. With offices in Singapore, Australia, Cambodia, India, Indonesia, Malaysia, Myanmar, New Zealand, Philippines, Thailand, Vietnam and parent company in Japan and US, we are now inviting individuals that have strong skills and knowledge in IT Security to join us. You will be able to embark on an exciting career, as we pursue our strategic expansion.

Working Hours: 9am to 6pm, Mon-Fri

Job Title

Network Security Engineer

Primary Functions

To provide implementation service including managing customers and timeline. To obtain technical certification for products that company distributes. To help customers in matching requirement into product/solutions. To provide workable (or alternative) solution based on customer’s requirement. To conduct Product Hands-on Training to customers and partners To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given. Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public

Holidays, from time to time, would be expected.

Secondary Functions

To support Sales personnel in sales process, e.g. product features/functionalities clarification, implementation consideration, tender compliance, etc. To work closely with Sales personnel to help manage a few strategic accounts To conduct POC to secure sales. The above functions will be based on products/solutions that company distributes.

Requirements

Positive and professional working attitude, ability to work under minimum supervision. Hands-on experience on LAN/WAN and security solutions would be an advantage. (Those without can be considered for a junior position) Familiar with functionalities of IP networks & routing protocol, BGP, OSPF, DNS, AD, Proxy, etc. Ability to work independently but still a team player. Territory Qualification preferred but not mandatory Knowledge / Experience in Firewall, Proxy, Anti-spam, VMware, Load Balancer would be an advantage. Those without can be considered for a junior position Product certification like Cisco CCNA/CCNP, Check Point CCSE, Bluecoat BCCPP, Brocade BCNP/BCLP would be advantage. *Those without can be considered for a junior position Singaporean or PR

Other

INFORMATION

Working hours: 9am to 6pm, Mon-Fri (after office work may be required due to the nature of IT/IT-networking job scope Salary will commensurate with qualifications and experiences 13 month / Variable bonus

Interested candidates, please apply via the “Apply Now” button below. We regret that only shortlisted candidates will be notified.

Apply Now Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Netpoleon Malaysia by 2x Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago Petaling Jaya, Selangor, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Petaling Jaya, Selangor, Malaysia 3 hours ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Specialist, Security Engineering & Operations

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 3 hours ago Petaling Jaya, Selangor, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Regional Senior Data Security Specialist

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship - Network & Information Security Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Application Security Engineer (Pentester)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Cyber Security Engineer (Penetration Tester)

Cybersecurity Engineer (Technology Risk & Blue Team)

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago IT Infrastructure & Cybersecurity Administrator

Specialist, Identity Access Management | TNG Digital

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago IT Administrator (Cyber Security) (m/f/d)

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Section Head, Cybersecurity Architecture

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. Does that sound interesting to you? As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities. Your Key Responsibilities

Implementation and operation of campus network security solutions globally for the production environment. Assess and prioritize security risks in OT environments and design appropriate security controls, such as segmentation, access control, and monitoring. Provision, operation, and further development of the worldwide network security platform. Provide hands-on technical expertise, software upgrades, security policies management, troubleshooting, new versions and features. General experience of creating network documentation. Integrate OT networks with enterprise IT networks, and address security challenges in hybrid environments. Your Qualifications

Proven knowledge of network technologies and network segmentation (e.g. security zones, network access control). At least 2 years of experience with enterprise-grade leading networks. Practical knowledge of market-leading network security vendors and Cisco (routers, switches). Initiative, willingness to learn and customer orientation as well as experience in change processes. Knowledge of network equipment monitoring (SNMP, Rest API, dedicated tools: e.g. Nagios, CheckMK). Palo Alto Networks Certified, or Fortinet Network Security Expert. Industry-recognized network & security certifications (e.g. CCNA, CCNP). Familiarity with Ansible or any other configuration management tool. Familiarity with Jinja, TCL, Python and bash scripting. Experience with REST API requests. As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

#J-18808-Ljbffr

Description

Job Description

We are looking for a Network Security Analyst to join our team in Cyberjaya.

As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and issues.

Your core objective is to restore service for the customer as quickly as possible and, where further escalation is required, provide a single point of contact and ownership.

Responsibilities

• Ensure all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
• Customer focus providing consultancy to business clients regarding availability and functionality of services.
• Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
• Acknowledgement and qualification of NMS alerts and open causes with the appropriate priority level.

Diagnoses of problems and provide solutions to achieve service restoration.

• Provide first and second level technical support for customer fault escalations.
• Escalation as required of cases to internal, management and third-party vendors.
• Remote diagnostic troubleshooting and checks for customer incidents.

Requirements

• Minimum 1 year experience in a NOC or Data Centre support environment.
• Bachelor's degree in IT or any equivalent professional degree.
• Industry certification with one or more of the following NSE/CCNA/Aruba is preferred.
• Strong knowledge of MS office packages.
• General understanding of LAN/WAN/Voice/Security/Server technologies.
• Able to work on 12 hours rotational shift (Including weekends).

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC ’ you will enjoy several benefits, such as:

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help".
• Pick your own adventure: Our people have moved from Helpdesk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About Us

We are Logicalis, Architects of Change. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

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About the job Network Security Architect

Accountabilities:

• An in-depth and practical understanding of networking offering- especially with Cisco technologies in DC Network, Security and WAN. A general familiarity is also expected for Campus Network and Cisco Webex platform
• Ability to direct the formulation, definition and documenting of technical requirements and solution objectives for assigned projects or tenders. This includes multi-architecture solution to deliver Hybrid Workplace and Cloud-delivered Security.
• Involved in preparing services delivery strategy and recommendation to internal project management team and customer.

The Individual and their Experience:

• Good analytical, conceptual and problem solving skills to identify solution.
• Good interpersonal skills; effective team player
• Ability to communicate effectively in English and Malay, both orally and in writing, must have excellent presentation skills
• Experience and presence to interact with and present to all levels of management.
• Must be organized, detailed-oriented, self-motivated, disciplined, professional and a team player
• CCNP (any track) level qualification will be minimum, with Cisco Blackbelt or Cisco Specialization training.
• Preferably with hands-on project experience in configuring Cisco solution in the following domain:
• Cisco Data Centre Network (Nexus with ACI)
• Cisco Network Security (Secure Firewall, Umbrella) & Access Security (Duo, ISE, Secure Connect)
• Cisco SDWAN (Viptela, Meraki, ThousandEyes)
• Experience in solution proposal related to Zero Trust Network Access, Hybrid and Multi-Cloud Connectivity, Software-defined Networking and Hybrid Workplace.
• Secondary skills with Aruba Network, Palo Alto, Zscaler, F5.
• Motivated to pursue next level of technical certification.

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Description

We are looking for a Network Security Analyst to join our team in Cyberjaya.

As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and issues.

Your core objective is to restore service for the customer as quickly as possible and, where further escalation is required, provide a single point of contact and ownership.

Responsibilities

• Ensure all policies, procedures, and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment.
• Provide consultancy to business clients regarding availability and functionality of services.
• Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff.
• Acknowledge and qualify NMS alerts and open causes with the appropriate priority level.
• Diagnose problems and provide solutions to achieve service restoration.
• Provide first and second level technical support for customer fault escalations.
• Escalate cases to internal teams, management, and third-party vendors as required.
• Perform remote diagnostic troubleshooting and checks for customer incidents.

Requirements

• Minimum 1 year experience in a NOC or Data Centre support environment.
• Bachelor's degree in IT or any equivalent professional degree.
• Industry certification with one or more of the following: NSE/CCNA/Aruba is preferred.
• Strong knowledge of MS Office packages.
• General understanding of LAN/WAN/Voice/Security/Server technologies.
• Able to work on 12-hour rotational shifts, including weekends.

Benefits

As a valued member of Logicalis Asia Pacific MSC , you will enjoy several benefits, such as:

• Supportive team environment: We are known for being "Unselfish with knowledge," "Flexible and Diverse," and for fostering a culture of mutual help.
• Career development opportunities: Our people have transitioned from Helpdesk to Cloud-Engineering, Admin to Project/Program Management, and more. We support your learning ambitions.
• Impactful work: You can see your ideas come to fruition and make a real difference.
• Flexible, modern working arrangements: A hybrid model balancing remote work and in-person collaboration.

Do I need to meet all the requirements to apply?

No. Studies show that men often apply if they meet 60% of the requirements, whereas women, non-binary, and neurodivergent individuals tend to aim for 90%. Don’t let minor gaps hold you back. We value Character—Confidence, Capability, Curiosity—and believe we can teach the specifics of the job.

About us:

We are Logicalis, Architects of Change. We help organizations succeed in a digital-first world through our expertise in cloud, connectivity, collaboration, and security services. With over 7,000 employees across 27 countries, we serve more than 10,000 clients worldwide, delivering sustainable technological outcomes.

We are committed to inclusivity. If you need accommodations during the application process, please let us know, and we will gladly assist.

#J-18808-Ljbffr

Description We are looking for a Network Security Analyst to join our team in Cyberjaya. As a Network Security Analyst, you will be involved in following work instruction-based processes to deliver first-level support for network-related requests and issues. It entails ensuring compliance with customer service level agreements and serving as the primary point of contact for escalated requests and issues. Your core objective is to restore service for the customer as quickly as possible and, where further escalation is required, provide a single point of contact and ownership. Responsibilities Ensure all policies, procedures, and work instructions are followed in the interests of customer satisfaction and contractual obligations in a 24x7 environment. Provide consultancy to business clients regarding availability and functionality of services. Enforce and review MS process to ensure documentation is current and to provide management escalation for MS staff. Acknowledge and qualify NMS alerts and open causes with the appropriate priority level. Diagnose problems and provide solutions to achieve service restoration. Provide first and second level technical support for customer fault escalations. Escalate cases to internal teams, management, and third-party vendors as required. Perform remote diagnostic troubleshooting and checks for customer incidents. Requirements Minimum 1 year experience in a NOC or Data Centre support environment. Bachelor's degree in IT or any equivalent professional degree. Industry certification with one or more of the following: NSE/CCNA/Aruba is preferred. Strong knowledge of MS Office packages. General understanding of LAN/WAN/Voice/Security/Server technologies. Able to work on 12-hour rotational shifts, including weekends. Benefits As a valued member of

Logicalis Asia Pacific MSC , you will enjoy several benefits, such as: Supportive team environment: We are known for being "Unselfish with knowledge," "Flexible and Diverse," and for fostering a culture of mutual help. Career development opportunities: Our people have transitioned from Helpdesk to Cloud-Engineering, Admin to Project/Program Management, and more. We support your learning ambitions. Impactful work: You can see your ideas come to fruition and make a real difference. Flexible, modern working arrangements: A hybrid model balancing remote work and in-person collaboration. Do I need to meet all the requirements to apply? No. Studies show that men often apply if they meet 60% of the requirements, whereas women, non-binary, and neurodivergent individuals tend to aim for 90%. Don’t let minor gaps hold you back. We value Character—Confidence, Capability, Curiosity—and believe we can teach the specifics of the job. About us: We are Logicalis, Architects of Change. We help organizations succeed in a digital-first world through our expertise in cloud, connectivity, collaboration, and security services. With over 7,000 employees across 27 countries, we serve more than 10,000 clients worldwide, delivering sustainable technological outcomes. We are committed to inclusivity. If you need accommodations during the application process, please let us know, and we will gladly assist.

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