231 Network Administration jobs in Malaysia

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Glocomp Systems (M) Sdn Bhd HR MANAGER at GLOCOMP SYSTEMS (M) SDN BHD

Job Description ● In-depth understanding and practical knowledge of networking systems such as WAN, LAN, Wireless, Security. ● Ability to analyze and evaluate networks, identify issues, and provide solutions to ensure networks are operating efficiently. ● Ability to respond and resolve tickets that have been assigned within SLA. Closely follow up with customers with adequate email updates until case closure. ● Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not know networking technical terminology. ● Configure and install various network devices and services (e.g., routers, switches, firewalls, Load balancers, WLC). ● Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations. ● Monitor performance and ensure system availability and reliability. ● Provide Level 2/3 support and troubleshooting to resolve issues. ● Work within established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure. ● Liaise with vendors and other IT personnel for problem-resolution. Requirements and skills ● CCNA, CCNP, HCIA, HCIP or higher. ● Deep understanding of networking protocols (e.g., DNS, DHCP, SMTP, OSPF, BGP & etc). ● Solid understanding of the OSI or TCP/IP model. ● Hands-on experience with monitoring, network diagnostic, and network analytics tools. ● University degree in Computer Science or a related subject. Willing to travel to customer sites within Klang Valley. Must possess own transportation (car Seniority level

Seniority level Executive Employment type

Employment type Full-time Job function

Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Glocomp Systems (M) Sdn Bhd by 2x Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Service Representative/Assistant Service Engineer/Service Engineer

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 8 hours ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Technical Support Engineer-Microsoft Power Platform

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs.

Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe.

Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas.

About the Role

The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN.

This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle.

In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies.

The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work.

Responsibilities

• Perform advanced ticket analysis to address complex technical issues efficiently.
• Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler.
• Address active tickets within designated staffing levels or as directed by the Head of Technical Operations.
• Identify and escalate new bugs for further analysis by Escalation Engineers.
• Prepare change management requests for approval by the CAB (minor change).
• Execute medium and high-impact changes following standard procedures, with guidance as needed.
• Take ownership of medium and high-priority user-submitted incidents (P2) through resolution.
• Prepare monthly client reports as assigned.
• Lead the resolution of complex technical issues within client network environments.
• Mentor and provide guidance to Network Support Engineers, fostering their professional development.
• Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively.
• Collaborate with cross-functional teams to develop and implement technical solutions and best practices.
• Stay abreast of emerging technologies and industry trends to enhance support services, continuously.

Skills and Experience

• 3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.)
• Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients,
• Ability to work to under pressure and within tight deadlines to produce excellent quality work.
• Advanced knowledge of networking protocols, technologies, and hardware.
• Experience mentoring junior team members and providing technical leadership.
• Advanced knowledge of networking protocols, technologies, and hardware.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field.
• Certifications such as CCNA, CompTIA Network + equivalent are highly desirable.
• Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable.

What's on Offer

• A chance to work with cutting-edge technology
• We will support your professional development
• Collaborative and agile work environment
• Flexible work culture: hybrid work arrangement with regular in-person strategy sessions
• Competitive compensation package and benefits
• A friendly, team-focused, and motivated working environment.

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Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs. Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe. Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas. About the Role

The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN. This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle. In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies. The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work. Responsibilities

Perform advanced ticket analysis to address complex technical issues efficiently. Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler. Address active tickets within designated staffing levels or as directed by the Head of Technical Operations. Identify and escalate new bugs for further analysis by Escalation Engineers. Prepare change management requests for approval by the CAB (minor change). Execute medium and high-impact changes following standard procedures, with guidance as needed. Take ownership of medium and high-priority user-submitted incidents (P2) through resolution. Prepare monthly client reports as assigned. Lead the resolution of complex technical issues within client network environments. Mentor and provide guidance to Network Support Engineers, fostering their professional development. Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively. Collaborate with cross-functional teams to develop and implement technical solutions and best practices. Stay abreast of emerging technologies and industry trends to enhance support services, continuously. Skills and Experience

3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.) Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients, Ability to work to under pressure and within tight deadlines to produce excellent quality work. Advanced knowledge of networking protocols, technologies, and hardware. Experience mentoring junior team members and providing technical leadership. Advanced knowledge of networking protocols, technologies, and hardware. Qualifications

Bachelor’s degree in computer science, information technology, or a related field. Certifications such as CCNA, CompTIA Network + equivalent are highly desirable. Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable. What's on Offer

A chance to work with cutting-edge technology We will support your professional development Collaborative and agile work environment Flexible work culture: hybrid work arrangement with regular in-person strategy sessions Competitive compensation package and benefits A friendly, team-focused, and motivated working environment.

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U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Specialist, Network Service Support

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

• Awarded For
• Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
• Bronze Winner in Cross-Generational Workforce Engagement (2024)
• Gold Winner for Excellence in Workplace Culture (2021)
• Comprehensive medical, dental, optical and insurance benefits
• Flexi working hours arrangements
• Staff Line & Device Subsidy
• Smart Casual Attire
• Child Parental Care Leave
• Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
• Special employee discounts for selected F&B Brands
  
  

Role

The Day-To-Day Activities

• Handle Customer Complaints: Collaborate with customers and internal teams to resolve complaints related to mobile network services, including Data, Voice Calls, and SMS on LTE and 5G networks. Gather complaints and feedback from various sources such as Trouble Tickets (TT) from Customer Service, Sales, Dealers, emails, SMS, VIP customers, Management, and Service Quality checks. Ensure issues are addressed promptly and clearly.
• Troubleshoot Network Issues: Utilize your technical expertise to identify root causes and provide solutions, ensuring consistently good and uninterrupted service for customers.
• Rotational Standby Routine: Participate in a rotational standby routine to handle urgent or important complaints after office hours on a weekly basis.
• Support Adhoc Network-Related Tasks: Be ready to take on additional network-related tasks or special assignments as directed by the head of management.
• Meet Team KPIs and SLAs: Complete all assigned tasks accurately and on time, ensuring alignment with team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to contribute to smooth team operations.
• Professional Development: Continuously seek opportunities for professional growth and development, staying abreast of advancements in telecommunication technologies and industry trends to enhance performance and support service excellence.
  
  

About You

• Bachelor's degree in Electronics or Telecommunication Engineering, indicative of a solid foundation in the relevant academic disciplines.
• Fresh graduates are encouraged to apply. Candidates with at least 2 years of experience in a related field will be given priority, especially those with a strong understanding of network operations and complaint handling.
• Proven experience in managing customer complaints related to telecommunication network services, including Data Connectivity, Voice Calls, and SMS, across LTE and 5G networks.
• Basic understanding of 3GPP standards, functions, and call flows, ensuring compliance with industry protocols for planning, troubleshooting, and service improvement.
• Proficiency in call flows and signaling, which is essential for accurate diagnosis and resolution of network issues.
• Ability to efficiently manage multiple daily tasks, ensuring timely completion without compromising quality.
• Excellent communication skills to clearly explain complex technical issues and collaborate effectively with internal teams, including Contact Center and Sales/Alternate Channel teams.
• Commitment to continuous learning and professional development, staying informed about the latest advancements in telecommunication technologies and industry trends to enhance performance and support service excellence.
  
  

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Telecommunications

Referrals increase your chances of interviewing at U Mobile by 2x

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U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Specialist, Network Service Support

U Mobile Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving. Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let’s start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

Awarded For Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024) Bronze Winner in Cross-Generational Workforce Engagement (2024) Gold Winner for Excellence in Workplace Culture (2021) Comprehensive medical, dental, optical and insurance benefits Flexi working hours arrangements Staff Line & Device Subsidy Smart Casual Attire Child Parental Care Leave Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT) Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

Handle Customer Complaints: Collaborate with customers and internal teams to resolve complaints related to mobile network services, including Data, Voice Calls, and SMS on LTE and 5G networks. Gather complaints and feedback from various sources such as Trouble Tickets (TT) from Customer Service, Sales, Dealers, emails, SMS, VIP customers, Management, and Service Quality checks. Ensure issues are addressed promptly and clearly. Troubleshoot Network Issues: Utilize your technical expertise to identify root causes and provide solutions, ensuring consistently good and uninterrupted service for customers. Rotational Standby Routine: Participate in a rotational standby routine to handle urgent or important complaints after office hours on a weekly basis. Support Adhoc Network-Related Tasks: Be ready to take on additional network-related tasks or special assignments as directed by the head of management. Meet Team KPIs and SLAs: Complete all assigned tasks accurately and on time, ensuring alignment with team Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) to contribute to smooth team operations. Professional Development: Continuously seek opportunities for professional growth and development, staying abreast of advancements in telecommunication technologies and industry trends to enhance performance and support service excellence.

About You

Bachelor's degree in Electronics or Telecommunication Engineering, indicative of a solid foundation in the relevant academic disciplines. Fresh graduates are encouraged to apply. Candidates with at least 2 years of experience in a related field will be given priority, especially those with a strong understanding of network operations and complaint handling. Proven experience in managing customer complaints related to telecommunication network services, including Data Connectivity, Voice Calls, and SMS, across LTE and 5G networks. Basic understanding of 3GPP standards, functions, and call flows, ensuring compliance with industry protocols for planning, troubleshooting, and service improvement. Proficiency in call flows and signaling, which is essential for accurate diagnosis and resolution of network issues. Ability to efficiently manage multiple daily tasks, ensuring timely completion without compromising quality. Excellent communication skills to clearly explain complex technical issues and collaborate effectively with internal teams, including Contact Center and Sales/Alternate Channel teams. Commitment to continuous learning and professional development, staying informed about the latest advancements in telecommunication technologies and industry trends to enhance performance and support service excellence.

What’s Next ? Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Telecommunications Referrals increase your chances of interviewing at U Mobile by 2x Get notified about new Network Services Specialist jobs in

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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We are looking for a skilled Network Engineer with a solid understanding of network technologies to join our team. You will be responsible for maintaining, troubleshooting, and optimizing network infrastructure, focusing on L2-level support, incident management, and ensuring the network operates efficiently. The ideal candidate will have experience with network devices, troubleshooting techniques, and a strong focus on day-to-day network operations.

Key Responsibilities:

• Network Setup & Configuration: Assist in the configuration and installation of LAN, WAN, and wireless network systems.
• L2 Support & Troubleshooting: Handle L2-level network issues, providing resolution for connectivity, hardware, and performance-related problems.
• Network Monitoring: Monitor network performance and identify potential issues or bottlenecks, escalating more complex issues when necessary.
• Device Configuration & Maintenance: Maintain and configure routers, switches, firewalls, and other network devices.
• Security Management: Implement basic network security measures, such as firewalls and VPNs.
• Documentation: Maintain accurate records of network configurations, incidents, and resolutions.
• Collaboration: Work with other IT teams and senior engineers to support overall system functionality and integration.
• Common tools/Technologies:
• Cisco, Juniper, Alcatel routers and switches
• Firewalls (e.g., Fortinet, Palo Alto, Checkpoint)
• Network Monitoring Tools (e.g., SolarWinds, PRTG)
• VPN technologies (IPsec, SSL)

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Direct message the job poster from Sigma Rectrix Systems (M) Sdn Bhd

ICT Entrepreneur, Decathlete , Chief Everything Officer.

Company Description

Sigma Rectrix Systems (M) Sdn Bhd is a system integrator with over 15 years of experience. Our core areas of expertise include Networking, Data Centre Management, Cyber Security, and Software Development. We pride ourselves on delivering cutting-edge solutions tailored to the needs of our clients.

Role Description

This is a full-time on-site role for a Network Engineer, located in Cyberjaya. The Network Engineer will be responsible for designing, implementing, and managing network solutions. Day-to-day tasks include network administration, network engineering, troubleshooting network issues, ensuring network security, and optimizing network performance. The role demands a proactive approach to maintaining the integrity and efficiency of network infrastructures.

Qualifications

• Proficiency in Network Administration and Network Engineering
• Strong Troubleshooting skills for network-related issues
• Experience in Network Security practices
• Ability to create and implement effective Network Design
• Excellent problem-solving skills
• Strong communication and collaboration skills
• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
• Industry certifications (e.g. CCNA, CCNP) are a plus

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Computer and Network Security

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WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

Job Description

Job Descriptions :

Network Design and Implementation: Design, configure, and deploy network infrastructure solutions to meet business requirements.

Network Monitoring and Maintenance: Monitor network performance, troubleshoot issues, and perform regular maintenance to ensure optimal performance and availability.

Security and Compliance: Implement security measures and best practices to protect the network from threats and ensure compliance with industry standards.

Network Optimization: Continuously improve network performance, scalability, and efficiency by evaluating and implementing new technologies and solutions.

Documentation: Maintain accurate network documentation, including diagrams, configurations, and policies.

Collaboration: Work closely with cross-functional teams, including system administrators, IT support, and on ground operations team to resolve network-related issues and support new outlets project requirements.

Capacity Planning: Assess network capacity requirements and plan for future growth.

Vendor Management: Collaborate with vendors and service providers to procure and maintain network equipment and services.

Qualifications

Job Requirements :

Bachelor's degree in Computer Science, Information Technology, with Networking as a focus or related field (or equivalent work experience).

Proven experience as a Network Engineer with minimum 2 years experience.

Strong knowledge of networking concepts, protocols, and technologies (e.g., TCP/IP, OSPF, SDWAN, STPs, QoS, IPSec etc.).

Familiar with setting up & troubleshooting printers, CCTV, Access Control, VoIP, Wireless, Switch, Firewalls, and Server.

Experience in setting up network monitoring and troubleshooting tools (Zabbix, Wireshark, Iperf etc.) are a plus.

Familiarity with network security best practices and tools.

CCNA / CCNP or other relevant certifications are a plus.

Excellent technical & non-technical communication skills.

A self-starter able to work independently but comfortable working in a team environment.

Strong problem-solving and analytical abilities.

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WORQ Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

WORQ Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Company Description

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.

Company Description

WORQ is a flexible-office and community company, with products in coworking spaces, community app, enterprise solutions and looking to grow its offerings to better service and innovate the real estate market. As an innovation firm in this industry, WORQ is a venture capital-backed startup invested by Cradle, 500 Start-Ups, Phillip Capital, Space Matrix ( a sister company of Jungle Ventures ), as well as private investors from Goldman Sachs and Temasek. Winning 5 awards including, Voted the Best Coworking Space of Malaysia by the Malaysia Rice Bowl Startup Awards in 2017, Coworker Member’s Choice Award winner in 2018, Outstanding Incubator / Coworking Space Winner in 2018, Coworker Member’s Choice Award winner for Kuala Lumpur category in 2019 and Coworker Member’s Choice Awards winner with 100,000 sqft of space and growing, housing over 281 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian entrepreneurship history.

WORQ’s fast growth in a sustainable manner has garnered the continued support and investment from the VC world including its latest third round of financing completed amidst COVID-19 with backing from seven follow-on investors, signifying investor confidence in its potential. Its sustainability and risk management is bar none and endorsed by six of the major banks in Malaysia extending loan offers to WORQ, passing the stringent risk test of traditional banks. With a strong base, WORQ is poised to capitalize on the fast-growing flexible office market to reach its vision of making people prosper by working together. It's a massive dream, and we're working passionately to fulfill it. We can't do it alone though - this is where you come in.

Job Description

Job Descriptions :

• Network Design and Implementation: Design, configure, and deploy network infrastructure solutions to meet business requirements.
• Network Monitoring and Maintenance: Monitor network performance, troubleshoot issues, and perform regular maintenance to ensure optimal performance and availability.
• Security and Compliance: Implement security measures and best practices to protect the network from threats and ensure compliance with industry standards.
• Network Optimization: Continuously improve network performance, scalability, and efficiency by evaluating and implementing new technologies and solutions.
• Documentation: Maintain accurate network documentation, including diagrams, configurations, and policies.
• Collaboration: Work closely with cross-functional teams, including system administrators, IT support, and on ground operations team to resolve network-related issues and support new outlets project requirements.
• Capacity Planning: Assess network capacity requirements and plan for future growth.
• Vendor Management: Collaborate with vendors and service providers to procure and maintain network equipment and services.
  
  

Qualifications

Job Requirements :

• Bachelor's degree in Computer Science, Information Technology, with Networking as a focus or related field (or equivalent work experience).
• Proven experience as a Network Engineer with minimum 2 years experience.
• Strong knowledge of networking concepts, protocols, and technologies (e.g., TCP/IP, OSPF, SDWAN, STPs, QoS, IPSec etc.).
• Familiar with setting up & troubleshooting printers, CCTV, Access Control, VoIP, Wireless, Switch, Firewalls, and Server.
• Experience in setting up network monitoring and troubleshooting tools (Zabbix, Wireshark, Iperf etc.) are a plus.
• Familiarity with network security best practices and tools.
• CCNA / CCNP or other relevant certifications are a plus.
• Excellent technical & non-technical communication skills.
• A self-starter able to work independently but comfortable working in a team environment.
• Strong problem-solving and analytical abilities.

Seniority level

• Seniority level Executive

Employment type

• Employment type Full-time

Job function

• Job function Information Technology

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