326 Network Administration jobs in Malaysia
Senior Network Support Engineer
Posted 4 days ago
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Job Description
Coevolve is a leading global provider of managed telco-independent Software Defined WAN (SD-WAN), Secure Access Service Edge (SASE), and cloud and multi-cloud networking solutions to enterprises. Providing services in more than 80 countries, enterprises entrust Coevolve to provide secure and reliable connectivity to wherever they operate, deliver digital transformations quicker, and improve key business applications at dramatically reduced costs.
Today, we are pushing the boundaries of traditional network management through AI and machine learning to deliver more value, actionable insights, and capabilities to enterprise network management with Coevolve Smart Services. With our Smart Services portfolio, we can proudly say that Coevolve represents the next generation of co-managed digital infrastructure specialists, ensuring we continue to be market-leading and at the forefront of Networking solutions across the globe.
Our people at Coevolve are smart, tenacious, passionate, and dedicated experts in the field. We achieve great things together for our clients. We solve core problems in the traditional carrier and systems integrator business models. Our company culture fosters lifelong learning, collaboration and inclusion. Our team is truly global with people in 5+ locations around the world. We love innovative ideas and the ability to get things done. We believe teamwork makes for the most rewarding work and creates an environment that values all roles and good ideas.
About the RoleThe Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN.
This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle.
In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies.
The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work.
Responsibilities- Perform advanced ticket analysis to address complex technical issues efficiently.
- Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler.
- Address active tickets within designated staffing levels or as directed by the Head of Technical Operations.
- Identify and escalate new bugs for further analysis by Escalation Engineers.
- Prepare change management requests for approval by the CAB (minor change).
- Execute medium and high-impact changes following standard procedures, with guidance as needed.
- Take ownership of medium and high-priority user-submitted incidents (P2) through resolution.
- Prepare monthly client reports as assigned.
- Lead the resolution of complex technical issues within client network environments.
- Mentor and provide guidance to Network Support Engineers, fostering their professional development.
- Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively.
- Collaborate with cross-functional teams to develop and implement technical solutions and best practices.
- Stay abreast of emerging technologies and industry trends to enhance support services, continuously.
- 3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.)
- Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients,
- Ability to work to under pressure and within tight deadlines to produce excellent quality work.
- Advanced knowledge of networking protocols, technologies, and hardware.
- Experience mentoring junior team members and providing technical leadership.
- Advanced knowledge of networking protocols, technologies, and hardware.
- Bachelor’s degree in computer science, information technology, or a related field.
- Certifications such as CCNA, CompTIA Network + equivalent are highly desirable.
- Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable.
- A chance to work with cutting-edge technology
- We will support your professional development
- Collaborative and agile work environment
- Flexible work culture: hybrid work arrangement with regular in-person strategy sessions
- Competitive compensation package and benefits
- A friendly, team-focused, and motivated working environment.
Senior Network Support Engineer
Posted 20 days ago
Job Viewed
Job Description
The Senior Network Support Engineer will work in the 24/7 operations support team based in Malaysia – known as the Coevolve Response Centre (CRC) – and join our mission to provide world-leading managed SD-WAN and SASE services. We need a strong network professional looking for a change of pace and opportunity in an up-and-coming global player specialising in Managed SD-WAN. This role is also at the forefront of Customer Service, ensuring excellent standards for Incident Management, Change Management, and Problem Management. Trained to ITIL standards, the incumbent is expected to be proactive in the delivery of support to the client and help provide a superior service vs traditional telcos and IT integrators. This role works across the deployment and management phases of our SD-WAN service offering (which in full span: Assess > Deploy > Manage > Optimize), with most of the focus being in the Manage phase which is the “business as usual” or Run stage of the lifecycle. In addition, the Senior Network Support Engineer will collaborate with the Coevolve Sales Team (Network Engineers and Technical Consultants) to proactively develop and implement technical solutions and best practices supporting and enabling strong business relationships with their key technical contacts across our sales geographies. The role reports to the Network Operations Centre Manager and the work pattern will be 24/7 support in shift-work. Responsibilities
Perform advanced ticket analysis to address complex technical issues efficiently. Resolve a wide range of network incidents, including routing issues and third-party integrations like Zscaler. Address active tickets within designated staffing levels or as directed by the Head of Technical Operations. Identify and escalate new bugs for further analysis by Escalation Engineers. Prepare change management requests for approval by the CAB (minor change). Execute medium and high-impact changes following standard procedures, with guidance as needed. Take ownership of medium and high-priority user-submitted incidents (P2) through resolution. Prepare monthly client reports as assigned. Lead the resolution of complex technical issues within client network environments. Mentor and provide guidance to Network Support Engineers, fostering their professional development. Conduct in-depth root cause analysis and problem-solving to address complex network issues effectively. Collaborate with cross-functional teams to develop and implement technical solutions and best practices. Stay abreast of emerging technologies and industry trends to enhance support services, continuously. Skills and Experience
3+ years of industry experience in a related field (telecommunications, cloud service provider, etc.) Strong written and oral communication skills and able to interact at technical and conceptual level effectively internally, as well as externally with suppliers and clients, Ability to work to under pressure and within tight deadlines to produce excellent quality work. Advanced knowledge of networking protocols, technologies, and hardware. Experience mentoring junior team members and providing technical leadership. Advanced knowledge of networking protocols, technologies, and hardware. Qualifications
Bachelor’s degree in computer science, information technology, or a related field. Certifications such as CCNA, CompTIA Network + equivalent are highly desirable. Vendor Certifications such as VMware Foundation and Cato CCA equivalent are highly desirable. What's on Offer
A chance to work with cutting-edge technology We will support your professional development Collaborative and agile work environment Flexible work culture: hybrid work arrangement with regular in-person strategy sessions Competitive compensation package and benefits A friendly, team-focused, and motivated working environment.
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Network Support Specialist
Posted 3 days ago
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Job Description
- Monitor and maintain network systems to ensure optimal performance and uptime.
- Diagnose and troubleshoot network issues, providing timely resolutions to minimize disruptions.
- Collaborate with the technology team to implement network upgrades and configurations.
- Ensure network security by managing firewalls, VPNs, and other protective measures.
- Document network configurations, changes, and troubleshooting steps for future reference.
- Provide technical support and training to internal users on network-related issues.
- Assist in planning and executing network expansion projects to support business growth.
- Stay updated with the latest network technologies and recommend improvements where applicable.
A successful Network Support Specialist should have:
- A degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of network systems, including LAN, WAN, and wireless technologies.
- Hands-on experience with network troubleshooting tools and techniques.
- Familiarity with network security protocols and best practices.
- Excellent problem-solving skills and a detail-oriented approach.
- The ability to work well in a team and communicate effectively with non-technical stakeholders.
- A proactive attitude towards learning and adapting to new technologies.
- An attractive salary package up to 18k monthly.
- Opportunities to work with cutting-edge technology in the business services industry.
- A permanent role offering stability and long-term career growth in Kuala Lumpur.
- A collaborative and supportive company culture.
- Access to professional development and training programs.
Network Support Specialist
Posted 20 days ago
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Job Description
An attractive salary package up to 18k monthly. Opportunities to work with cutting-edge technology in the business services industry. A permanent role offering stability and long-term career growth in Kuala Lumpur. A collaborative and supportive company culture. Access to professional development and training programs. ContactKhatijah Mohamed IsmailQuote job refJN- Phone number #J-18808-Ljbffr
SD-WAN Network L3 Support Engineer (Mandarin)
Posted 1 day ago
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Job Description
Overview
IT Recruiter & Talent Acquisition | Hiring for IT & Non IT | Ex AstroMY/INDO Speaker
Employer: IT Services
Job Type: Permanent
Experience: 7+ years in network engineering, deployment, and operations.
Applicants: Open to local citizens Mandarin speakers
Job Description- SD-WAN & WAN Technologies
- Design, implement, and optimize SD-WAN solutions using Cisco and other leading vendors.
- Configure and troubleshoot WAN technologies including MPLS, DMVPN, and dynamic routing protocols (BGP, OSPF, EIGRP).
- Lead migration projects from legacy WAN to SD-WAN architecture.
- Develop and maintain SD-WAN policies, templates, and performance baselines.
- Data Center & ACI Infrastructure
- Architect and deploy Cisco ACI environments including tenants, bridge domains, EPGs, and L3 gateway migrations.
- Implement Spine-Leaf topology using Cisco Nexus 93108YC-EX/FX, C93360YC-FX2.
- Manage and optimize Nexus switches, VDC, VPC+, FabricPath, and NX-OS environments.
- Network Design & Documentation
- Create High-Level Designs (HLD), Low-Level Designs (LLD), Network Implementation Plans (NIP), and NRFU documentation.
- Develop Visio diagrams and procedural documentation for operational handover.
- Security & Wireless
- Configure and support F5 LTM/GTM, FortiGate, Palo Alto, and Cisco ASA firewalls.
- Implement and troubleshoot wireless networks using Cisco DNA Wireless, Prime, and Aruba ClearPass.
- Project & Stakeholder Management
- Collaborate with cross-functional teams and represent the network domain in virtual project teams.
- Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements.
- Mentor junior engineers and lead knowledge transfer sessions.
- 7+ years in network engineering, deployment, and operations.
- Strong experience in SD-WAN, Cisco ACI, Nexus, and routing protocols.
- Proven ability to manage global enterprise networks and data centers.
- Excellent documentation, communication, and stakeholder engagement skills.
- Experience with ITIL processes, disaster recovery drills, and compliance audits.
- Mid-Senior level
- Full-time
- Information Technology
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#J-18808-LjbffrNetwork Engineer - SD-WAN - L3 Support
Posted 2 days ago
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Job Description
Overview
We are seeking a skilled SD-WAN Network L3 Support Engineer with expertise in Viptela to join our team in Malaysia. The ideal candidate will be responsible for providing advanced technical support for our SD-WAN solutions, ensuring high availability, performance, and security of our network infrastructure. Mandarin speaking is required to cater clients from Mandarin speaking countries.
Key Responsibilities- Design, implement, and optimize SD-WAN solutions using Cisco and other leading vendors.
- Configure and troubleshoot WAN technologies including MPLS, DMVPN , and dynamic routing protocols (BGP, OSPF, EIGRP ).
- Lead migration projects from legacy WAN to SD-WAN architecture.
- Develop and maintain SD-WAN policies , templates, and performance baselines.
- Architect and deploy Cisco ACI environments including tenants, bridge domains, EPGs, and L3 gateway migrations.
- Implement Spine-Leaf topology using Cisco Nexus 93108YC-EX/FX, C93360YC-FX2.
- Manage and optimize Nexus switches , VDC, VPC+, FabricPath, and NX-OS environments.
- Create High-Level Designs (HLD) , Low-Level Designs (LLD) , Network Implementation Plans (NIP) , and NRFU documentation.
- Develop Visio diagrams and procedural documentation for operational handover.
- Configure and support F5 LTM/GTM , FortiGate , Palo Alto , and Cisco ASA firewalls.
- Implement and troubleshoot wireless networks using Cisco DNA Wireless, Prime, and Aruba ClearPass.
- Collaborate with cross-functional teams and represent the network domain in virtual project teams.
- Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements.
- Mentor junior engineers and lead knowledge transfer sessions.
- 7+ years in network engineering, deployment, and operations.
- Strong experience in SD-WAN , Cisco ACI , Nexus , and routing protocols .
- Proven ability to manage global enterprise networks and data centers.
- Excellent documentation, communication, and stakeholder engagement skills.
- Experience with ITIL processes , disaster recovery drills, and compliance audits.
- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting
Network Engineer - SD-WAN - L3 Support
Posted 1 day ago
Job Viewed
Job Description
We are seeking a skilled SD-WAN Network L3 Support Engineer with expertise in Viptela to join our team in Malaysia. The ideal candidate will be responsible for providing advanced technical support for our SD-WAN solutions, ensuring high availability, performance, and security of our network infrastructure. Mandarin speaking is required to cater clients from Mandarin speaking countries. Key Responsibilities
Design, implement, and optimize
SD-WAN
solutions using Cisco and other leading vendors. Configure and troubleshoot WAN technologies including
MPLS, DMVPN , and dynamic routing protocols ( BGP, OSPF, EIGRP ). Lead migration projects from legacy WAN to SD-WAN architecture. Develop and maintain
SD-WAN policies , templates, and performance baselines. Data Center & ACI Infrastructure
Architect and deploy
Cisco ACI
environments including tenants, bridge domains, EPGs, and L3 gateway migrations. Implement
Spine-Leaf topology
using Cisco Nexus 93108YC-EX/FX, C93360YC-FX2. Manage and optimize
Nexus switches , VDC, VPC+, FabricPath, and NX-OS environments. Network Design & Documentation
Create
High-Level Designs (HLD) ,
Low-Level Designs (LLD) ,
Network Implementation Plans (NIP) , and
NRFU
documentation. Develop Visio diagrams and procedural documentation for operational handover. Security & Wireless
Configure and support
F5 LTM/GTM ,
FortiGate ,
Palo Alto , and
Cisco ASA
firewalls. Implement and troubleshoot
wireless networks
using Cisco DNA Wireless, Prime, and Aruba ClearPass. Project & Stakeholder Management
Collaborate with cross-functional teams and represent the network domain in virtual project teams. Execute scheduled implementations during maintenance windows and ensure compliance with audit requirements. Mentor junior engineers and lead knowledge transfer sessions. Required Skills & Experience
7+ years
in network engineering, deployment, and operations. Strong experience in
SD-WAN ,
Cisco ACI ,
Nexus , and
routing protocols . Proven ability to manage global enterprise networks and data centers. Excellent documentation, communication, and stakeholder engagement skills. Experience with
ITIL processes , disaster recovery drills, and compliance audits. Seniority level
Mid-Senior level Employment type
Full-time Job function
Information Technology Industries
IT Services and IT Consulting
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Network Engineer
Posted 1 day ago
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Job Description
Overview
APAC Talent Acquisition Lead at Cognizant
JOB PURPOSE :
This service is responsible for Network & Security operations. Supporting Security baselining, Firewalls, VPN, Data Center, Campus LAN, Wi-Fi & WAN. This service requires to work with the rest of network peers globally. Candidate must be familiar with Network Firewalls, Security products, Network segmentation – particularly in financial services institution, on complex multi-tenant infrastructure. Exposure to Public Cloud network and on prem private cloud environments is an advantage. The candidate should possess excellent collaboration and team player expertise, pleasant personality, and a fast learner to adapt for dynamic changes.
Responsibilities- Support Network & Security operations, baselining and incident response.
- Collaborate with global network peers and cross-functional teams.
- Configure and troubleshoot routing, switching, and security devices (Firewalls, VPN, Web Proxy, Cisco ISE, IPS, etc.).
- Manage campus LAN, wireless networks (Cisco WLC, Aironet APs) including implementation, refresh and troubleshooting.
- Handle data center products (Cisco Nexus, ACI) and related technologies; participate in OS upgrades and hardware refreshes.
- Manage IP addressing, DHCP, DNS, and IPAM tools; monitor with SNMP and API-based tools (LogicMonitor, SolarWinds, NetScout).
- Support ITIL processes: service requests, changes, problem and incident handling; document procedures and network diagrams.
- Experience with public/private cloud networking (VMware NSX-T, SDN) is an advantage.
- University Degree / Diploma from a reputed institution.
- Minimum 3 years of experience in network support within a sizable organization.
- Technical expertise in sizable network implementation and support; hands-on experience required.
- CCNA / CCNP or equivalent expertise.
- Certifications from leading product vendors (e.g., Palo Alto, F5, Check Point).
- English environment mandatory.
- Strong understanding of TCP/IP and networking protocols; hands-on experience in routing & switching.
- Experience with security products: firewalls, VPN, web proxy, Cisco ISE, IPS; Palo Alto experience advantageous.
- Experience with security management tools (AlgoSec Firewall Analyzer, Fireflow).
- Experience with campus LAN and wireless networks; Cisco WLC, Aironet APs; troubleshooting complex wireless issues.
- Experience with data center products and SDN technologies; NSX-T advantageous.
- Experience with ITIL processes and documentation.
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology
- Industries: IT Services and IT Consulting
Referrals increase your chances of interviewing at Cognizant by 2x
Petaling Jaya, Selangor, Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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#J-18808-LjbffrNetwork Engineer
Posted 2 days ago
Job Viewed
Job Description
Overview
Overall Purpose Of The Job
- Overall responsibility for the company’s network designs and network installations
- Coordinate and manage activities of the company’s engineering team and oversee programs to train and work closely with network engineering resources and other third-party service provider.
- Primary interface responsible for network related services carried out by the company’s service providers
- Monitor vendor compliance with SLA’s and other commitments, and provide management reports and other qualitative data to measure the effectiveness of service provided
- Understand and communicate company’s networking design and implementation standards to assure accurate service delivery to be delivered by service provider as required
- Develop organizational structure and ongoing workflows to deliver/maintain rigorous networking standards and practices across the engineering staff and the company
- Work closely with the assigned engineering staff to develop each team member in their assigned role
- Coordinate solutions and necessary escalations with vendors and network engineer for service delivery issues
- Actively contribute to improve and map LAN/WAN/Wireless/VoIP processes within ITIL framework
- Understand complex LAN/WAN/Wireless/VoIP integration with WAN, LAN, Wireless, VoIP customer network.
- Work with Business Units, Development team, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives
- Must have ability to work in a fast-paced environment demonstrating autonomy in conforming to strategic intent while adhering to team values
- Excellent communications and interpersonal and presentation skills
- Experience producing business relevant presentations and technical oriented writing is mandatory.
- Demonstrated project leadership experience
- Self-starter and self-motivated, willing to go extra mile and being flexible in work.
- Solution driven able to react quickly and resolve issues so that the workflow can continues.
- Must be a team player and able to work with and through others.
- Ability to influence others and move toward a common vision or goal.
- At least 8 years of experience in network solutioning role in global distributed organization
- Industry Technical Certifications are required: CCNA, CCNP or CCIE and Wireless, CWNA or CWNP, experience with Microsoft, Linux, Networking
- Excellent knowledge on Legacy LAN/WAN/Wireless/VoIP technology, (Cisco Router, Cisco Switch, Cisco Wireless, Cisco VoIP, Cisco ISE, Cisco ASA Firewall, Checkpoint Firewall, Fortinet Firewall and SDWAN
- Good Networking skills: Linux, Router, Switch L2, Switch L3, Wireless, VoIP
- Familiar with WAN optimization and application compression technology.
- Familiar with accreditation, certification, and compliance requirements such as ISO 27001, Cyber Essentials.
- Coordinating and driving change in close cooperation with the managed service partner
- The right person will have gone through the ranks of an operations group supporting global organization on a 24-7-365 basis.
- Proven track record in maintaining and enhancing skill(s) level(s) according to future technology trends
- Proven track record in managing multiple escalations with effective follow-up/follow-through
- Degree in Computer Science, IT, Engineering (or equivalent)
- English (high proficiency in spoken & written)
- Limited travel will be required
- Open to Malaysian and non-Malaysian
- Mid-Senior level
- Full-time
- Consulting, Information Technology, and Other
- Industries: Hospitals and Health Care, Travel Arrangements, and Insurance
Network Engineer
Posted 2 days ago
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Job Description
Overview
Join to apply for the Network Engineer role at Accenture Southeast Asia .
Location: Cyberjaya & KL
Department: IT Division
Reports To: Department Lead
Job Summary:
The Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting the organization's network infrastructure. This role involves ensuring the stability, integrity, and security of the network, supporting various networking solutions, and optimizing network performance.
Responsibilities- Design, configure, and deploy network solutions to meet organizational requirements.
- Install and configure network hardware and software, including routers, switches, firewalls, and wireless access points.
- Develop and maintain network diagrams and documentation.
- Monitor network performance and troubleshoot issues to ensure optimal performance.
- Perform regular maintenance tasks, including firmware updates, configuration backups, and hardware replacements.
- Implement network upgrades and improvements to enhance performance and security.
- Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection/prevention systems.
- Ensure network compliance with organizational policies and industry standards.
- Conduct regular security audits and vulnerability assessments to identify and mitigate risks.
- Provide advanced technical support for network-related issues.
- Collaborate with other IT teams to resolve complex technical problems.
- Document troubleshooting steps and resolutions in the ticketing system.
- Lead and participate in network-related projects, including expansions, migrations, and new implementations.
- Develop project plans, timelines, and budgets, and ensure projects are completed on time and within scope.
- Coordinate with vendors, stakeholders, and other IT teams to ensure successful project execution.
- Create and maintain comprehensive documentation for network configurations, processes, and procedures.
- Generate reports on network performance, capacity, and security.
- Provide regular updates to management on network activities and progress.
- Stay current with industry trends, technologies, and best practices in network engineering.
- Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.
- Drive innovation within the team to adopt new tools and technologies that improve the network environment.
- Strong technical expertise in network technologies (e.g., TCP/IP, routing, switching, VLANs, VPNs).
- Proficiency with network management and monitoring tools.
- Excellent troubleshooting and problem-solving skills.
- Strong project management and organizational abilities.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- 5+ years of experience in storage management and VMware infrastructure roles.
- Proven experience with designing, implementing, and managing network infrastructure.
- Relevant certifications such as Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or CompTIA Network+ are advantageous.
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Business Consulting and Services
Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x
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