170 Multilingual Specialist jobs in Malaysia

DataAnnotation WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation .

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots to measure their progress, as well as write new conversations to teach them what to say.

• This is a full-time or part-time REMOTE position.
• You can choose which projects to work on.
• You can work on your own schedule.
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work.

• Develop diverse conversations across various topics.
• Write high-quality responses to specific prompts.
• Compare the performance of different AI models.
• Research and fact-check AI responses.

• A bachelor's degree (completed or in progress).
• Excellent writing and grammar skills.
• Strong research and fact-checking skills to ensure accuracy and originality.

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation .

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots to measure their progress and write new conversations to teach them appropriate responses.

Position Details:

• This is a full-time or part-time REMOTE position.
• You can select projects based on your interests.
• Work on your own schedule.
• Projects are paid hourly, starting at $23+ USD, with bonuses for high-quality and high-volume work.

Responsibilities (in Malay and English):

• Create diverse conversations on various topics.
• Write high-quality answers based on prompts.
• Compare the performance of different AI models.
• Research and fact-check AI responses.

Qualifications:

• A bachelor's degree (completed or in progress).
• Excellent writing and grammar skills.
• Strong research and fact-checking abilities to ensure accuracy and originality.

Additional Information:

• Payment is via PayPal; no money is required from applicants.
• PayPal handles currency conversions from USD.

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation

Join to apply for the Bilingual Customer Support Specialist role at DataAnnotation

DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule.

We are looking for a bilingual professional to join our team and teach AI chatbots. You will have conversations in both Malay and English with chatbots in order to measure their progress, as well as write novel conversations in order to teach them what to say.

• This is a full-time or part-time REMOTE position
• You’ll be able to choose which projects you want to work on
• You can work on your own schedule
• Projects are paid hourly, starting at $23+ USD per hour, with bonuses for high-quality and high-volume work

Responsibilities (both in Malay and English):

• Come up with diverse conversations over a range of topics
• Write high-quality answers when given specific prompts
• Compare the performance of different AI models
• Research and fact-check AI responses

Qualifications:

• A bachelor's degree (completed or in progress)
• Excellent writing and grammar skills
• Strong research and fact-checking skills to ensure accuracy and originality

Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD.

#malaysian

• Seniority level Entry level

• Employment type Contract

• Job function Writing/Editing, Research, and Training
• Industries Software Development

Referrals increase your chances of interviewing at DataAnnotation by 2x

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Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here!Helping Independent Restaurants Thrive .

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish:

• Address clients' concerns effectively through various communication channels

• Establish a trusted strategic advisor relationship with our clients

• Maintain sustainable relationships with clients through active engagement and open communication

• Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues

• Coordinate with English-speaking colleagues/customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution

• Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind

• Promptly follow up with the relevant parties to ensure resolution and customer recovery
  

• Professional fluency in English and Mandarin

• A quick and willing learner that can master all details of our product and call taking techniques

• Enthusiasm for our business. Takes ownership and acts on behalf of the entire company

• Passion for helping others. Takes great satisfaction in seeing our clients business succeed

• The intelligence to recognize areas of improvement in the company, and the ability to articulate/execute them

• Ability to work well under high pressure and can think quickly on his/her feet. Ability to connect with clients over the phone and make them feel comfortable

• An innate motivation to service our clients the best possible way

• Strong work ethic and a can-do attitude

• Has excellent verbal and written communication skills

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Competitive Total Salary Package: Earn up to RM7000 per month, including base salary, allowances, and incentives!

This job is about supporting clients at Wonders Corporation as a bilingual expert in English and Mandarin. You might like this job because you get to help people solve problems while building strong relationships in a friendly team!

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish:

• Address clients' concerns effectively through various communication channels
• Establish a trusted strategic advisor relationship with our clients
• Maintain sustainable relationships with clients through active engagement and open communication
• Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues
• Coordinate with English-speaking colleagues/customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution
• Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind
• Promptly follow up with the relevant parties to ensure resolution and customer recovery

• Professional fluency in English and Mandarin
• A quick and willing learner that can master all details of our product and call taking techniques
• Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
• Passion for helping others. Takes great satisfaction in seeing our clients business succeed
• The intelligence to recognize areas of improvement in the company, and the ability to articulate/execute them
• Ability to work well under high pressure and can think quickly on his/her feet. Ability to connect with clients over the phone and make them feel comfortable
• An innate motivation to service our clients the best possible way
• Strong work ethic and a can-do attitude
• Has excellent verbal and written communication skills

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

Competitive Total Salary Package: Earn up to RM7000 per month, including base salary, allowances, and incentives!

Client Services

Client Needs Assessment

Customer Relationship Management

Earn up to 7000 MYR with performance-based incentives

Flexi benefit capped at 1500 MYR per annum

Our company is experiencing rapid growth, creating good opportunities for career advancement and clear trajectory for professional success

We empower our team with the tools, mentorship, and opportunities needed to accelerate their career growth and achieve long-term success

At Tarro, we empower small brick-and-mortar restaurants by relieving them of the operational burdens of running their business. Our multi-product ecosystem provides AI-powered order taking, delivery enablement, and marketing solutions, creating a seamless connection between restaurants and their customers. By combining cutting-edge technology with a dedicated team, we tackle the real-world challenges faced by small.

Here at Tarro we build products that empower small brick and mortar restaurants by liberating them of the operational burden of running their business. We accomplish this by providing a frictionless connection between them and their customers through our multi-product ecosystem offering AI-enabled order taking, delivery enablement, payment solutions, and point-of-sale software. At Tarro, we use a combination of bits (technology) and atoms (people) to solve real world problems facing small business owners.

We obsess over placing our customers first and working backwards from there. When our customers succeed, we succeed. The restaurant industry in the US is over a $1 trillion total addressable market (TAM), but remains relatively underserved by technology. Large chains are able to afford expensive tech that gives them a huge advantage; we believe that small restaurant owners deserve access to the same technologies at an affordable price.

Tarro has been profitable for nearly a decade and seen 5x revenue growth in the last three years. As of our last fundraising round in mid-2022, we were valued at $450M and have since seen substantial growth across customer acquisition, product development and company headcount. Thousands of loyal restaurants have entrusted Tarro with their success, and together we have supported nearly 20 million customers. We are proud to be named one of Built In’s top companies to work for in 2023.

To learn more about our culture, values and how you can be a part of helping mom & pop restaurants thrive, please visit us here!Helping Independent Restaurants Thrive .

We are on the lookout for an organized Client Operation Support (Bilingual in Mandarin and English) to join our passionate team at Wonders Corporation in Kuala Lumpur. Growing your career as a Full Time Client Operation Support (Bilingual in Mandarin and English) is an awesome opportunity to develop useful skills.

What you’ll accomplish:

• Address clients' concerns effectively through various communication channels

• Establish a trusted strategic advisor relationship with our clients

• Maintain sustainable relationships with clients through active engagement and open communication

• Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers issues

• Coordinate with English-speaking colleagues/customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution

• Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind

• Promptly follow up with the relevant parties to ensure resolution and customer recovery
  

• Professional fluency in English and Mandarin

• A quick and willing learner that can master all details of our product and call taking techniques

• Enthusiasm for our business. Takes ownership and acts on behalf of the entire company

• Passion for helping others. Takes great satisfaction in seeing our clients business succeed

• The intelligence to recognize areas of improvement in the company, and the ability to articulate/execute them

• Ability to work well under high pressure and can think quickly on his/her feet. Ability to connect with clients over the phone and make them feel comfortable

• An innate motivation to service our clients the best possible way

• Strong work ethic and a can-do attitude

• Has excellent verbal and written communication skills

Tarro is committed to hiring the best team to empower small businesses to thrive. We believe that a diverse workforce is paramount to our success. We welcome talent from all backgrounds - including but not limited to - race, sexual orientation, gender identity, age, nationality, religion, veteran status, political affiliation, and disability.

If you do not meet all the requirements listed above which candidates rarely do, don't worry. We still encourage you to apply!

This job is all about helping customers! You’ll answer questions, solve problems, and make sure people feel valued. You might like this job because you get to connect with others and make their day better while learning about cool products!

• Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
• Assisting customers with resolving problems, complaints, or conflicts they may have.
• Maintaining a thorough understanding of the company's products and services.
• Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
• Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
• Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
• Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
• Other ad hoc administrative tasks assigned by superior.

To succeed in this role, we will need you to have:

• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Must possess at least Diploma or equivalent.
• Required skills: Phone Skills, Listening, Analyzing Information, Product Knowledge, Customer service
• Keen learner with good attitude, independent, responsible, self motivate and able to work independently.
• Ability to multitasking, priotize workload and delegate task.
• Candidates from label printing industry will be an advantage.
• Able to work with other department.
• Willing to work in Kepong (nearby Sri Damansara).
• Full time position is available.
• Fresh graduates are encouraged to apply.

Analytical Skills

Product Knowledge

Customer Service

Communication

- Own in-house Gym facilities- Ping pong activities

We do not have any strict dress code here.

Work alongside fun, encouraging, and supportive colleagues from a diverse range of backgrounds

Performance-based annual bonus

We are young at heart with many Gen Y & Gen Z members.

EAN Label Industry Sdn. Bhd was incorporated from the year 2006 until this day. EAN LABEL has grown and expanded its customer base enormously in the past few years due to our careful yet continual investment in our growth, printing equipment and technologies, as well as infrastructure. With the full support from our valued customers and the ample commitment from our responsible staff, we have grown to become one of.

This job is all about helping customers! You’ll answer questions, solve problems, and make sure people feel valued. You might like this job because you get to connect with others and make their day better while learning about cool products!

• Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
• Assisting customers with resolving problems, complaints, or conflicts they may have.
• Maintaining a thorough understanding of the company's products and services.
• Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
• Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
• Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
• Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
• Other ad hoc administrative tasks assigned by superior.

To succeed in this role, we will need you to have:

• Language(s) required: Mandarin, English and Bahasa Malaysia.
• Must possess at least Diploma or equivalent.
• Required skills: Phone Skills, Listening, Analyzing Information, Product Knowledge, Customer service
• Keen learner with good attitude, independent, responsible, self motivate and able to work independently.
• Ability to multitasking, priotize workload and delegate task.
• Candidates from label printing industry will be an advantage.
• Able to work with other department.
• Willing to work in Kepong (nearby Sri Damansara).
• Full time position is available.
• Fresh graduates are encouraged to apply.

Analytical Skills

Product Knowledge

Customer Service

Communication

- Own in-house Gym facilities- Ping pong activities

We do not have any strict dress code here.

Work alongside fun, encouraging, and supportive colleagues from a diverse range of backgrounds

Performance-based annual bonus

We are young at heart with many Gen Y & Gen Z members.

EAN Label Industry Sdn. Bhd was incorporated from the year 2006 until this day. EAN LABEL has grown and expanded its customer base enormously in the past few years due to our careful yet continual investment in our growth, printing equipment and technologies, as well as infrastructure. With the full support from our valued customers and the ample commitment from our responsible staff, we have grown to become one of.

Company Overview

CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.

Reporting Line: Reports directly to the Head of Customer Support

Location: Thailand, Vietnam and Malaysia

General Purpose: The General purpose of the position is to ensure a smooth, reliable, and positive experience for clients who trade using our platforms.This involves assisting clients with their trading accounts, resolving technical or transactional issues, and providing clear information about the company's products, services, and trading platforms.

Job Role:

• Effectively manage company communication channels, including live chat, emails, and phone calls.
• Identify and assess customers’ needs to ensure a high level of satisfaction.
• Receive and handle inquiries from new leads and existing clients via phone, chat, email, and client portal.
• Provide timely and accurate support to clients within the specified time frame.
• Maintain and update CRM records with all customer interactions and actions taken.
• Coordinate with internal departments by creating and assigning tasks for inquiries that require further investigation.
• Follow up with clients and schedule callbacks to ensure resolution and customer satisfaction.
• Work independently as well as collaboratively in a team environment.
• Adhere to standard operating procedures and company policies at all times.

• Proven experience in a customer support or client service role.
• Previous experience or background in Forex trading or the financial markets is a strong advantage.
• Excellent command of English and local language both spoken and written.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Strong phone communication skills with active listening abilities.
• Ability to work under pressure and meet tight deadlines.
• Excellent communication, problem-solving, and presentation skills.
• Flexible to work on a weekly rotating shift schedule (morning, afternoon, and night shifts in the near future).

Employer Value Proposition:Join a collaborative team where your expertise is valued, and individual contributions extend beyond daily support tasks. You'll work with a modern tech stack, enjoy meaningful autonomy in how you approach challenges, and have clear opportunities for personal and professional growth.

Benefit of working at CXM:

Competitive Salary along with KPI Bonus

Night Shift Allowance

Growth Opportunities

Medical

Gym Allowance

Collaborative Team