54 Microsoft Technologies jobs in Malaysia
IT Executive - Microsoft Technologies
Posted 11 days ago
Job Viewed
Job Description
Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts, and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Job Description:- Responsible for effective operations and administration of servers in a medium to large Windows environment.
- Handle complex Windows issues and perform day-to-day support of the server environment independently.
- Be part of a team that leads system implementation for production, testing and development, disaster recovery.
- Pro-active monitoring and capacity planning of the server environment. Required to advise and lead complex system discussions and resolve technical issues.
- Provide high standard of technical support to end-users.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.
- Repair and recover from hardware or software failures.
- Candidate must possess at least a Bachelor's Degree in Computer Science or its equivalent; or Diploma/Professional Certificate with minimum of 2-5 years of working experience in Windows System Administration.
- Experience in various operating systems, security, LAN technology, communication protocol and mediums, internet technology and configuration is an added advantage.
- Knowledge in diagnostic and troubleshooting skills.
- Strong written and verbal communication skills.
- Good interpersonal skills, team player, highly motivated, well organized, and result oriented.
- Knowledge and experience in Active Directory, Exchange, Hyper-V, Microsoft SQL Database, Citrix and VMWare administration are additional advantages.
- Able to work out of office hours where necessary and on standby 24/7.
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!
#J-18808-LjbffrIT Executive - Microsoft Technologies
Posted 17 days ago
Job Viewed
Job Description
Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Job Description:- Responsible for effective operations and administration of servers in a medium to large Windows environment.
- Handle complex Windows issues and perform day-to-day support of the server environment independently.
- Be part of a team that leads system implementation for production, testing and development, disaster recovery.
- Pro-active monitoring and capacity planning of the server environment. Required to advise and lead complex system discussions and resolve technical issues.
- Provide high standard of technical support to end-users.
- Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
- Perform regular security monitoring to identify any possible intrusions.
- Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request.
- Repair and recover from hardware or software failures.
- Candidate must possess at least a Bachelor's Degree in Computer Science or its equivalent; or Diploma/Professional Certificate with minimum of 2-5 years of working experience in Windows System Administration.
- Experience in various operating systems, security, LAN technology, communication protocol and mediums, internet technology and configuration is an added advantage.
- Knowledge in diagnostic and troubleshooting skills.
- Strong written and verbal communication skills.
- Good interpersonal skills, team player, highly motivated, well organized, and result oriented.
- Knowledge and experience in Active Directory, Exchange, Hyper-V, Microsoft SQL Database, Citrix and VMWare administration are additional advantages.
- Able to work out of office hours where necessary and on standby 24/7.
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!
#J-18808-LjbffrIT Executive - Microsoft Technologies
Posted today
Job Viewed
Job Description
Responsible for effective operations and administration of servers in a medium to large Windows environment. Handle complex Windows issues and perform day-to-day support of the server environment independently. Be part of a team that leads system implementation for production, testing and development, disaster recovery. Pro-active monitoring and capacity planning of the server environment. Required to advise and lead complex system discussions and resolve technical issues. Provide high standard of technical support to end-users. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Perform regular security monitoring to identify any possible intrusions. Perform regular file archival and purge as necessary. Create, change, and delete user accounts per request. Repair and recover from hardware or software failures. Job Requirements:
Candidate must possess at least a Bachelor's Degree in Computer Science or its equivalent; or Diploma/Professional Certificate with minimum of 2-5 years of working experience in Windows System Administration. Experience in various operating systems, security, LAN technology, communication protocol and mediums, internet technology and configuration is an added advantage. Knowledge in diagnostic and troubleshooting skills. Strong written and verbal communication skills. Good interpersonal skills, team player, highly motivated, well organized, and result oriented. Knowledge and experience in Active Directory, Exchange, Hyper-V, Microsoft SQL Database, Citrix and VMWare administration are additional advantages. Able to work out of office hours where necessary and on standby 24/7. Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!
#J-18808-Ljbffr
Enterprise Technical Support Advisor- Microsoft Technologies
Posted 11 days ago
Job Viewed
Job Description
Quest Technical Support is currently looking for anEnterprise Technical Support Engineer based in Malaysia with the opportunity for remote working, within our Microsoft Platform Management Team.
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey.
Our people are the most critical component of our long-term success which is why we’ve created an extensive benefits package for all team members.
Support Engineers work as part of a global virtual team to provide a high standard of technical support to customers on our Platform Management suite of products. Stellar customer service and handling skills and the ability to interface, collaborate and prioritize customer issues and effectively communicate solutions to customers is crucial to the role.
Responsibilities-Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting
-Troubleshoot customers’ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers.
-Maintain a personal queue of ongoing customer issues until resolution, and interface with other departments such as R&D, Sales, and Product Management to bring escalated issues to resolution.
-Document all customer case details on our case tracking system.
-Be proactive in creating & publishing documentation in a customer-focused Knowledge Centered Support (KCS) environment.
-Developing and attending training for self-improvement to assist and share knowledge with other engineers.
-Initiate, participate or lead local and global projects.
-Technical Support roles will include the occasional weekend or public holiday support as part of the job responsibilities
Qualifications-Prior Technical Support experience of 5 years dealing with enterprise customers
-Knowledge of Active Directory Access Control and knowledge of user management
-In-depth experience with Microsoft Servers, management, configuration, and maintenance
-Experience of migrations including AccountsMailboxSharePointTeamsOneDrive
-Cloud infrastructure management or strong knowledge of Office 365 and Microsoft applications
-Familiarity with debugging tools/techniques (EWSEditor, SP Browser, MFCMAPI)
-An in-depth understanding of messaging and collaboration systems, in particular Office 365 and on-premise Exchange servers
-Messaging Fundamentals, including mail routing, connectors, interoperability with foreign systems
-Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP), preferably from a system administration background
-Understanding of MAPI and EWS
-Experience with the management of Microsoft SQL Server
-Knowledge and experience with SAAS platforms
-Fluency in English (spoken and written)
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
Secure operations, manage data and migrate platforms in the era of AI.
Why work with us!
Life at Quest means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationship.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at .
#LI-CB1
#J-18808-LjbffrEnterprise Technical Support Advisor- Microsoft Technologies
Posted 11 days ago
Job Viewed
Job Description
Join to apply for the Enterprise Technical Support Advisor- Microsoft Technologies role at Quest Software
Enterprise Technical Support Advisor- Microsoft TechnologiesJoin to apply for the Enterprise Technical Support Advisor- Microsoft Technologies role at Quest Software
Get AI-powered advice on this job and more exclusive features.
Overview
Quest Technical Support is currently looking for an
Overview
Quest Technical Support is currently looking for an Enterprise Technical Support Engineer based in Malaysia with the opportunity for remote working, within our Microsoft Platform Management Team.
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey.
Our people are the most critical component of our long-term success which is why we’ve created an extensive benefits package for all team members.
Support Engineers work as part of a global virtual team to provide a high standard of technical support to customers on our Platform Management suite of products. Stellar customer service and handling skills and the ability to interface, collaborate and prioritize customer issues and effectively communicate solutions to customers is crucial to the role.
Responsibilities
- Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting
- Troubleshoot customers’ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers.
- Maintain a personal queue of ongoing customer issues until resolution, and interface with other departments such as R&D, Sales, and Product Management to bring escalated issues to resolution.
- Document all customer case details on our case tracking system.
- Be proactive in creating & publishing documentation in a customer-focused Knowledge Centered Support (KCS) environment.
- Developing and attending training for self-improvement to assist and share knowledge with other engineers.
- Initiate, participate or lead local and global projects.
- Technical Support roles will include the occasional weekend or public holiday support as part of the job responsibilities
- Prior Technical Support experience of 5 years dealing with enterprise customers
- Knowledge of Active Directory Access Control and knowledge of user management
- In-depth experience with Microsoft Servers, management, configuration, and maintenance
- Experience of migrations including AccountsMailboxSharePointTeamsOneDrive
- Cloud infrastructure management or strong knowledge of Office 365 and Microsoft applications
- Familiarity with debugging tools/techniques (EWSEditor, SP Browser, MFCMAPI)
- An in-depth understanding of messaging and collaboration systems, in particular Office 365 and on-premise Exchange servers
- Messaging Fundamentals, including mail routing, connectors, interoperability with foreign systems
- Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP), preferably from a system administration background
- Understanding of MAPI and EWS
- Experience with the management of Microsoft SQL Server
- Knowledge and experience with SAAS platforms
- Fluency in English (spoken and written)
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
Secure operations, manage data and migrate platforms in the era of AI.
Why work with us!
Life at Quest means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationship.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at .
Seniority level
- Seniority level Associate
- Employment type Full-time
- Job function Administrative
- Industries Software Development
Referrals increase your chances of interviewing at Quest Software by 2x
Get notified about new Technical Support Advisor jobs in Cyberjaya, Selangor, Malaysia .
Technical Support Advisor (Microsoft Technologies)Petaling Jaya, Selangor, Malaysia 1 day ago
Content Moderator - Listing & Content, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
Customer Service (Technical Support) - Full TimeKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Customer Care Professional (English speaker) - Future OpportunitiesKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Client Success Representative (Remote, Contract)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Client Success Representative (Remote, Contract) Escalation Agent (Return & Refund) - Operations, SG MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Client Success Representative (Remote, Contract)Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Senior Technical Support Engineer (OS & App Security) Client Success Representative (Remote, Contract)Petaling Jaya, Selangor, Malaysia 6 days ago
Customer Experience and Scheduling CoordinatorWP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Operations Excellence Help Center SpecialistKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Petaling Jaya, Selangor, Malaysia 3 days ago
Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Client Success Representative (Remote, Contract)Petaling Jaya, Selangor, Malaysia 2 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrEnterprise Technical Support Advisor- Microsoft Technologies
Posted today
Job Viewed
Job Description
Join to apply for the
Enterprise Technical Support Advisor- Microsoft Technologies
role at
Quest Software Enterprise Technical Support Advisor- Microsoft Technologies
Join to apply for the
Enterprise Technical Support Advisor- Microsoft Technologies
role at
Quest Software Get AI-powered advice on this job and more exclusive features. Overview
Quest Technical Support is currently looking for an Overview
Quest Technical Support is currently looking for an
Enterprise Technical Support Engineer
based in Malaysia with the opportunity for remote working, within our Microsoft Platform Management Team.
Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey.
Our people are the most critical component of our long-term success which is why we’ve created an extensive benefits package for all team members.
Support Engineers work as part of a global virtual team to provide a high standard of technical support to customers on our Platform Management suite of products. Stellar customer service and handling skills and the ability to interface, collaborate and prioritize customer issues and effectively communicate solutions to customers is crucial to the role.
Responsibilities
Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting Troubleshoot customers’ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers. Maintain a personal queue of ongoing customer issues until resolution, and interface with other departments such as R&D, Sales, and Product Management to bring escalated issues to resolution. Document all customer case details on our case tracking system. Be proactive in creating & publishing documentation in a customer-focused Knowledge Centered Support (KCS) environment. Developing and attending training for self-improvement to assist and share knowledge with other engineers. Initiate, participate or lead local and global projects. Technical Support roles will include the occasional weekend or public holiday support as part of the job responsibilities
Qualifications
Prior Technical Support experience of 5 years dealing with enterprise customers Knowledge of Active Directory Access Control and knowledge of user management In-depth experience with Microsoft Servers, management, configuration, and maintenance Experience of migrations including AccountsMailboxSharePointTeamsOneDrive Cloud infrastructure management or strong knowledge of Office 365 and Microsoft applications Familiarity with debugging tools/techniques (EWSEditor, SP Browser, MFCMAPI) An in-depth understanding of messaging and collaboration systems, in particular Office 365 and on-premise Exchange servers Messaging Fundamentals, including mail routing, connectors, interoperability with foreign systems Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP), preferably from a system administration background Understanding of MAPI and EWS Experience with the management of Microsoft SQL Server Knowledge and experience with SAAS platforms Fluency in English (spoken and written)
Company Description
At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now.
Secure operations, manage data and migrate platforms in the era of AI.
Why work with us!
Life at Quest means collaborating with dedicated professionals with a passion for technology.
When we see something that could be improved, we get to work inventing the solution.
Our people demonstrate our winning culture through positive and meaningful relationship.
We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Come join us. For more information, visit us on the web at .
Seniority level
Seniority level Associate Employment type
Employment type Full-time Job function
Job function Administrative Industries Software Development Referrals increase your chances of interviewing at Quest Software by 2x Get notified about new Technical Support Advisor jobs in
Cyberjaya, Selangor, Malaysia . Technical Support Advisor (Microsoft Technologies)
Petaling Jaya, Selangor, Malaysia 1 day ago Content Moderator - Listing & Content, MY Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Customer Service (Technical Support) - Full Time
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Customer Care Professional (English speaker) - Future Opportunities
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Client Success Representative (Remote, Contract)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Client Success Representative (Remote, Contract)
Escalation Agent (Return & Refund) - Operations, SG Marketplace
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Client Success Representative (Remote, Contract)
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Senior Technical Support Engineer (OS & App Security)
Client Success Representative (Remote, Contract)
Petaling Jaya, Selangor, Malaysia 6 days ago Customer Experience and Scheduling Coordinator
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Operations Excellence Help Center Specialist
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 3 days ago Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Client Success Representative (Remote, Contract)
Petaling Jaya, Selangor, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Enterprise Technical Support Advisor- Microsoft Technologies
Posted today
Job Viewed
Job Description
Quest Technical Support is currently looking for an Enterprise Technical Support Engineer based in Malaysia with the opportunity for remote working, within our Microsoft Platform Management Team. Quest is an award-winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. Since 1987, we’ve been reducing the time and money our customers spend on IT administration, so they can invest more on business innovation. With more than 100,000 customers in 100 countries, we emphasize innovation, strong community with customers and partners, and ongoing support throughout our customers’ journey. Our people are the most critical component of our long-term success which is why we’ve created an extensive benefits package for all team members. Support Engineers work as part of a global virtual team to provide a high standard of technical support to customers on our Platform Management suite of products. Stellar customer service and handling skills and the ability to interface, collaborate and prioritize customer issues and effectively communicate solutions to customers is crucial to the role. Responsibilities
-Provide Technical Support to Quest customers, focusing on migrations (mail, Teams, SharePoint) in an enterprise setting -Troubleshoot customers’ issues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicating solutions to customers. -Maintain a personal queue of ongoing customer issues until resolution, and interface with other departments such as R&D, Sales, and Product Management to bring escalated issues to resolution. -Document all customer case details on our case tracking system. -Be proactive in creating & publishing documentation in a customer-focused Knowledge Centered Support (KCS) environment. -Developing and attending training for self-improvement to assist and share knowledge with other engineers. -Initiate, participate or lead local and global projects. -Technical Support roles will include the occasional weekend or public holiday support as part of the job responsibilities Qualifications
-Prior Technical Support experience of 5 years dealing with enterprise customers -Knowledge of Active Directory Access Control and knowledge of user management -In-depth experience with Microsoft Servers, management, configuration, and maintenance -Experience of migrations including AccountsMailboxSharePointTeamsOneDrive -Cloud infrastructure management or strong knowledge of Office 365 and Microsoft applications -Familiarity with debugging tools/techniques (EWSEditor, SP Browser, MFCMAPI) -An in-depth understanding of messaging and collaboration systems, in particular Office 365 and on-premise Exchange servers -Messaging Fundamentals, including mail routing, connectors, interoperability with foreign systems -Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP), preferably from a system administration background -Understanding of MAPI and EWS -Experience with the management of Microsoft SQL Server -Knowledge and experience with SAAS platforms -Fluency in English (spoken and written) Company Description At Quest, we create and manage the software that makes the benefits of new technology real. Companies turn to us to manage, modernize and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints. From complex challenges like Active Directory management and Office 365 migration, to database and systems management, to redefining security, and hundreds of needs in between, we help you conquer your next challenge now. Secure operations, manage data and migrate platforms in the era of AI. Why work with us! Life at Quest means collaborating with dedicated professionals with a passion for technology. When we see something that could be improved, we get to work inventing the solution. Our people demonstrate our winning culture through positive and meaningful relationship. We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential. Our team members’ health and wellness is our priority as well as rewarding them for their hard work. Quest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Come join us. For more information, visit us on the web at
#LI-CB1
#J-18808-Ljbffr
Be The First To Know
About the latest Microsoft technologies Jobs in Malaysia !
IT Executive - Microsoft Server & Technologies
Posted 11 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!
Responsibilities:
- Responsible for the effective operations and administration of servers in a medium to large Windows environment.
- Responsible for establishing and maintaining a formal patching program and cadence in accordance with internal SLAs
- Expected to interact with Servers, Networking, Application, Security, and various groups within Information Technology
- Perform day-to-day support of the server environment independently.
- Pro-active monitoring and capacity planning of the server environment.
- Maintains system performance by performing system monitoring and analysis, and performance tuning
- Perform regular security monitoring to identify any possible intrusions
- Perform regular file archival and purge as necessary
- Repair and recover from hardware or software failures
- Participate in project meetings, liaise and participate in meetings with vendors and software providers
- Be part of a team that leads system implementation for production, testing, development and disaster recovery
Requirements:
- Candidate must possess at least a Bachelors in Information Technology, Computer Science, Application Development, Programming, or related degree and/or equivalent work experience.
- Minimum 1year ofexperience in performing server operating systems patching, including obtaining approval for downtime and patching within agreed downtime.
- Experience in various operating systems, security, LAN technology, communication protocol and mediums, internet technology and configuration is an added advantage.
- Knowledge in diagnostic and troubleshoot skills.
- Strong written and verbal communication skills.
- Good interpersonal skills, team player, highly motivated, well organized, and result oriented
- Able to work out of office hours where necessary and on scheduled standby 24/7.
Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!
#J-18808-LjbffrIT Executive - Microsoft Server & Technologies
Posted today
Job Viewed
Job Description
With decades of experience and milestones, Genting Malaysia celebrates its 60 Years Diamond Jubilee in 2025, stamping its mark as a leading tourism and entertainment hub with award-winning properties and world-class attractions such as Genting SkyWorlds Theme Park, Skytropolis Indoor Theme Park, Crockfords, and more. Even with all these accolades, Genting Malaysia is constantly expanding and making big waves in the hospitality industry.
If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today! Responsibilities: Responsible for the effective operations and administration of servers in a medium to large Windows environment. Responsible for establishing and maintaining a formal patching program and cadence in accordance with internal SLAs Expected to interact with Servers, Networking, Application, Security, and various groups within Information Technology Perform day-to-day support of the server environment independently. Pro-active monitoring and capacity planning of the server environment. Maintains system performance by performing system monitoring and analysis, and performance tuning Perform regular security monitoring to identify any possible intrusions Perform regular file archival and purge as necessary Repair and recover from hardware or software failures Participate in project meetings, liaise and participate in meetings with vendors and software providers Be part of a team that leads system implementation for production, testing, development and disaster recovery Requirements: Candidate must possess at least a Bachelors in Information Technology, Computer Science, Application Development, Programming, or related degree and/or equivalent work experience. Minimum 1year ofexperience in performing server operating systems patching, including obtaining approval for downtime and patching within agreed downtime. Experience in various operating systems, security, LAN technology, communication protocol and mediums, internet technology and configuration is an added advantage. Knowledge in diagnostic and troubleshoot skills. Strong written and verbal communication skills. Good interpersonal skills, team player, highly motivated, well organized, and result oriented Able to work out of office hours where necessary and on scheduled standby 24/7. Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!
#J-18808-Ljbffr
Senior Engineer, Software Development
Posted 8 days ago
Job Viewed
Job Description
This job is for a Senior Software Engineer , responsible for designing and building high-quality software for applications. You will lead projects, mentor team members, and solve complex problems, making a significant impact on technology.
The primary function is to support the Software Development team by planning, designing, building, and integrating software solutions and architecture for internal and external applications. This includes contributing to system design, improving existing codebases, and ensuring best practices. Senior candidates will also provide technical leadership and mentorship.
Key Responsibilities
- Design, develop, and maintain software applications based on requirements.
- Participate in system architecture design and contribute to solutions.
- Improve system quality by identifying issues and implementing SOPs.
- Enhance applications with new features and improvements.
- Perform root cause analysis and deliver solutions.
- Maintain and review codebases, ensuring standards.
- Collaborate with team members on technical designs.
- Explore and adopt new technologies.
- Prepare documentation and transfer knowledge.
- Mentor junior engineers (Senior level).
Job Requirements
- Degree in Computer Science, Software Engineering, or related fields.
- Minimum 4 years relevant experience for Engineers; 5 years for Senior Engineers.
- Positive attitude, communication skills, time management, adaptability.
- Team player passionate about technology and innovation.
Special Skills
- Proficiency in C#.NET, ASP.NET (MVC or WebForm), WPF.
- Experience with reporting tools like RDLC or Crystal Reports.
- Understanding of RESTful APIs, SOAP, JSON, RPC.
- Experience with relational databases like Oracle, MySQL, PostgreSQL, SQL Server.
- Knowledge of NoSQL databases (e.g., MongoDB) is a plus.
- Familiarity with messaging systems (RabbitMQ) and socket programming in C#.
- Experience with monitoring tools (e.g., New Relic) and testing frameworks.
- Knowledge of multi-threaded design and microservices architecture.
- Familiarity with Linux, Mac OS, Windows.
- Strong problem-solving and organizational skills.
- Ability to work independently and lead (Senior level).
Company Benefits
- Flexible work hours between 7:30 am and 9:30 am, finishing between 4:30 pm and 6:30 pm.
- Medical and insurance coverage for employees and families.
- Accessible office with parking and MRT connectivity.
- Dress code flexibility: Corporate, Formal, MTD Pride, Casual.
- Manage HR matters via mobile: attendance, medical benefits, payslips.
- Recreational facilities: PS4, games, pool, table tennis at Head Office.