25 Medical Treatment jobs in Malaysia

As a Customer Support Engineer, you are the primary technical point of contact for customers. You'll provide operational and administrative support to our customers regarding the processing of clinical cases, offer guidance on product functionality, and ensure an exceptional customer experience. You'll handle the flow of incoming cases and follow up on the timing and on-time delivery of these cases.

• Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis
• Manage the flow of incoming cases and initiate their operational processing
• Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images
• Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines
• Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed
• Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process
• Detect and escalate recurring problems on the operational side
• Prepare regular reports regarding the processed cases for invoicing and reporting purposes
• Participate in the integration of medical customer service engineer operations for new partners and/or products

Your profile

• Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.)
• A careful and detail-oriented person who is proficient in using computers and software
• Good communication and writing skills in English
• Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus
• Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training
• You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance

What we offer

Healthy life-work balance

When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony.

Hybrid working & flexibility

Personal growth and career advancement

Team building

Innovation is key

Location and type of contract

• Petaling Jaya, Malaysia
• Full-time
• Hybrid

Share on:

Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work.

Curious to learn more about this position?

Reach out to our team to get the answers to your questions.

#J-18808-Ljbffr

Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Medical Customer Support Engineer role at Materialise

Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Medical Customer Support Engineer role at Materialise

• Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis
• Manage the flow of incoming cases and initiate their operational processing
• Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images
• Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines
• Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed
• Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process
• Detect and escalate recurring problems on the operational side
• Prepare regular reports regarding the processed cases for invoicing and reporting purposes
• Participate in the integration of medical customer service engineer operations for new partners and/or products
  
  
  

What you will do

• Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis
• Manage the flow of incoming cases and initiate their operational processing
• Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images
• Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines
• Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed
• Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process
• Detect and escalate recurring problems on the operational side
• Prepare regular reports regarding the processed cases for invoicing and reporting purposes
• Participate in the integration of medical customer service engineer operations for new partners and/or products
  
  
  

Your profile

• Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.)
• A careful and detail-oriented person who is proficient in using computers and software
• Good communication and writing skills in English
• Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus
• Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training
• You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance
  
  
  

Location and type of contract

• Petaling Jaya, Malaysia
• Full-time
• Hybrid
• Associate-level position
• CV in English

Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Software Development and Printing Services

Referrals increase your chances of interviewing at Materialise by 2x

Get notified about new Customer Support Engineer jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Technical Service Representative/Assistant Service Engineer/Service Engineer

Petaling Jaya, Selangor, Malaysia 8 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 8 months ago

Petaling Jaya, Selangor, Malaysia 4 months ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 4 months ago

Ara Damansara, Selangor, Malaysia MYR96,000.00-MYR138,000.00 1 month ago

Petaling Jaya, Selangor, Malaysia 5 months ago

KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 1 month ago

Technical Support Engineer (H/F) - AIRBUS HELICOPTERS MALAYSIA SDN. BHD.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Service Engineer (Angio/ CT scan / MRI)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Technical Support Engineer - Azure Databricks

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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As a Customer Support Engineer, you are the primary technical point of contact for customers. You'll provide operational and administrative support to our customers regarding the processing of clinical cases, offer guidance on product functionality, and ensure an exceptional customer experience. You'll handle the flow of incoming cases and follow up on the timing and on-time delivery of these cases. Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products Your profile

Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.) A careful and detail-oriented person who is proficient in using computers and software Good communication and writing skills in English Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance What we offer

Healthy life-work balance When creating a better and healthier world, a good place to start is with yourself. That's why we encourage our employees to prioritize their overall well-being, fostering physical fitness, mental resilience, and social connections through a range of workshops, sports activities, and other events and initiatives that contribute to a balanced and fulfilling work-life harmony. Hybrid working & flexibility Personal growth and career advancement Team building Innovation is key Location and type of contract

Petaling Jaya, Malaysia Full-time Hybrid Share on: Materialise is a dynamic, international high-tech company, founded in 1990 and headquartered in Belgium, with over 2,300 employees worldwide. Materialise’s mission is to innovate for a better and healthier world through its software and hardware infrastructure and in-depth knowledge of additive manufacturing (also known as 3D printing). Our customers are in diverse industries, such as automotive, aerospace, medical, research, and academia.

As a growing company, Materialise is always looking for enthusiastic professionals who want to work in an environment full of revolutionary technology and surrounded by people passionate about their work. Curious to learn more about this position? Reach out to our team to get the answers to your questions.

#J-18808-Ljbffr

Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Medical Customer Support Engineer

role at

Materialise Materialise Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Medical Customer Support Engineer

role at

Materialise Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products

What you will do

Independently handle all external and internal requests regarding clinical cases for a diverse group of products and partners on a daily basis Manage the flow of incoming cases and initiate their operational processing Receive the incoming images for new cases and prepare them for processing, following up with partners on any rejected images Monitor case processing, ensuring all cases are processed, produced, and shipped to the customer within the agreed timelines Communicate with the different stakeholders in case of delays or issues with the flow, and intervene when timings are changed or need to be changed Provide information within an acceptable time frame to business relations, partners, and customers regarding the case management flow and process Detect and escalate recurring problems on the operational side Prepare regular reports regarding the processed cases for invoicing and reporting purposes Participate in the integration of medical customer service engineer operations for new partners and/or products

Your profile

Possess at least a bachelor’s degree, preferably in biomedical engineering or any related discipline (biotech, bioscience, biomedicine, nursing, etc.) A careful and detail-oriented person who is proficient in using computers and software Good communication and writing skills in English Knowledge, experience, or qualifications in 3D CAD (Computer-Aided Design), medical imaging (radiology/CT/MRI scanners), or anatomy are a plus Motivated starters and fresh graduates are encouraged to apply; prior experience in a related field is not a prerequisite, as Materialise will provide training You are a team player, willing to integrate into the existing team, and eager to contribute to the team’s performance

Location and type of contract

Petaling Jaya, Malaysia Full-time Hybrid Associate-level position CV in English Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Software Development and Printing Services Referrals increase your chances of interviewing at Materialise by 2x Get notified about new Customer Support Engineer jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Technical Service Representative/Assistant Service Engineer/Service Engineer

Petaling Jaya, Selangor, Malaysia 8 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 8 months ago Petaling Jaya, Selangor, Malaysia 4 months ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 4 months ago Ara Damansara, Selangor, Malaysia MYR96,000.00-MYR138,000.00 1 month ago Petaling Jaya, Selangor, Malaysia 5 months ago KL Eco City, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Petaling Jaya, Selangor, Malaysia 1 month ago Petaling Jaya, Selangor, Malaysia 1 month ago Technical Support Engineer (H/F) - AIRBUS HELICOPTERS MALAYSIA SDN. BHD.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Customer Service Engineer (Angio/ CT scan / MRI)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Support Engineer - Azure Databricks

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Join to apply for the Healthcare Assistant role at IHT Rehab

Join to apply for the Healthcare Assistant role at IHT Rehab

• Scheduling patient appointments, cancellations, and updating records
• Maintaining cleanliness and sanitary needs of space
• Maintaining required records and documentation
• Recording patients’ conditions by taking temperatures, pulse, and weight
• Assisting with clinical duties
• Checking and ordering inventory supplies; maintaining office equipment, ordering replacement supplies as needed
• Working as a vital part of a team of medical professionals
  
  

Career

Healthcare Assistant

Full Time

Job Descriptions

• Scheduling patient appointments, cancellations, and updating records
• Entering patient information into a database
• Maintaining cleanliness and sanitary needs of space
• Maintaining required records and documentation
• Ensuring patient confidentiality
• Recording patients’ conditions by taking temperatures, pulse, and weight
• Assisting with clinical duties
• Checking and ordering inventory supplies; maintaining office equipment, ordering replacement supplies as needed
• Working as a vital part of a team of medical professionals
  
  

Job Requirements

• Must possess Sijil Pelajaran Malaysia (SPM) certificate or Certificate in Healthcare Assistant.
• Minimum 6 months or 1 year working experience
• Must be willing to work on shift. Shift allowances will be provided.
• Strong computer skills; Microsoft Office Suite; knowledge of medical recording and databases preferred
• Excellent team player
  
  

Enquiries

• 
  
  

Operating Hours

Everyday

Including Weekends

8:30am – 6:00pm

Enquiries & Therapies

Public Holiday

Closed

• +607 5853 888
• +607 5853 888
• +607 5853 388

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Health Care Provider
• Industries Hospitals and Health Care

Referrals increase your chances of interviewing at IHT Rehab by 2x

Sign in to set job alerts for “Healthcare Assistant” roles. Care Aide (Day Activity Centre, Tiong Bahru, Part-Time/ Full-Time) Healthcare Operations Customer Service Assistant (Tuas) Healthcare Operations Customer Service Assistant (Tuas) Healthcare Operations Customer Service Assistant (Tuas) Healthcare Operations Customer Service Assistant (Tuas) Dental Assistant / Patient Service Associate (Multiple locations) Executive Assistant, Medical Reports, Group Medical Records Healthcare Operations Customer Service Assistant (Tuas)

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Healthcare Operations Customer Service Assistant (Tuas)

South West Community Development Council, Singapore 1 week ago

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Job Responsibility

• Clinic Assistant: A range of tasks from basic patient care to administrative duties such as scheduling appointments and managing patient records.
• Healthcare Liaison Executive: Communicating and coordinating between healthcare providers, patients, products suppliers and potentially insurance companies.
• Healthcare Administrator: Administrative roles within a healthcare setting, involving management and oversight of administrative functions such as inventory and tidiness.
• Patient Care Coordinator: Focus on assisting patients with their healthcare needs, including scheduling appointments, coordinating care plans, and providing support.
• Clinical Administrator: Responsible for overseeing the clinical aspects of a healthcare facility, ensuring smooth operations and patient care.
• Frontline Administrator: Involve greeting patients, manage appointments, and handling basic administrative tasks at our centre or corporate event healthcare facility.
  
  

Job Requirements

• Healthcare Assistant Administrator roles involve supporting both clinical and administrative aspects of healthcare facilities. These positions require a combination of administrative and basic healthcare support skills. Typical responsibilities include managing patient records, scheduling appointments, assisting with billing, handling new patients queries, and providing direct patient care support like assisting Chiropractors on using ice pack on patients.
• Administrative Skills: Proficient in using computer systems, managing records including patients x-rays files, scheduling appointments, and handling basic billing tasks.
• Communication Skills: Excellent verbal and written communication skills are essential for interacting with patients, colleagues, and other stakeholders. Mandarin speaker is preferred.
• Basic Clinical Skills: Tasks include taking x-ray files, assisting with patient preparation for procedures, and providing basic patient care support.
• Organizational Skills: Ability to manage multiple tasks, prioritize work, and maintain an organized environment.
• Customer Service Skills: Provide excellent customer service is vital for creating a positive experience for patients.
• Required Skill(s): Healthcare Administration, Patient Scheduling, Medical Record Keeping, Insurance Verification, Customer Service, Communication Skills, Data Entry, Multitasking
  
  

Job Benefits

• EPF and SOCSO
• Annual bonus
• Salary Increment
• Performance Bonus
• 5 working days a week
• Training provided
• Medical claims
• Sick leave
• Hospitalization leave
• Maternity/ Paternity Leave
• Bereavement Leave
• Marriage Leave
• Birthday Leave
• Company Activities (Team building, outings, social gatherings)
• Company trip
• Work-life balance
• Company provide shirt/scrub
• Employee and family member discounts on products and services
• Learning incentive for upskilling

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About the role
Our Clinic seeks a Qualified, honest, responsible, punctual, and skilled Medical Assistant to join our team in Kuching, Sarawak. As a full-time Medical Assistant, you will play a crucial role in supporting our General Practitioners and ensuring the smooth operation of our medical clinic.

What you'll be doing

Assisting general practitioners during medical examinations and procedures eg taking of vital signs, blood draw, injection etc.

Preparing examination rooms and equipment

Maintaining accurate and up-to-date patient personal and medical records and prescriptions

Coordinating patient appointments and managing patient flow

Performing administrative tasks such as billing and inventory management

Providing excellent customer service to our patients

Adhering to all relevant healthcare regulations and clinic policies

Other routine tasks eg cleaning etc

What we're looking for

Certification or diploma in medical assistant or a related healthcare field

Fresh graduates are encouraged to apply

Strong interpersonal and communication skills to interact with patients and healthcare professionals

Excellent organisational and multitasking abilities

Proficiency in using medical and office equipment, eg ECG, Microsoft Office

Attention to detail and a commitment to maintaining confidentiality

Positive working attitude, can work Independently with minimum supervision, Responsible, Punctual, Honest and Hardworking

What we offer

We are committed to promoting a healthy work-life balance.

About us
We are committed to delivering high-quality, patient-centred services

Apply now to join our dynamic team and be a part of our mission to promote the health and well-being of our patients.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Medical Assistant? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? Are you available to work public holidays? How much notice are you required to give your current employer?

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Responsibilities

• To examine, treat and dispense medicines for patients in absence of the Doctor and during night shift
• To perform minor surgery, dressings and injections
• To manage daily operation of in-house clinic
• To manage employee medical claim and panel clinic administration
• To plan and organize healthcare program
  
  

Requirements

• Diploma in Medical Assistant from a recognised institution
• Minimum of 3 years experience in Accident & Emergency Department
• Registered with Medical Assistant Board and possess valid Annual Practicing Certificate, BLS, MTLS, ACLS
• Possess certificate in Occupational Health Nursing will be an added advantage
• IT literate with strong knowledge in MS Office
• Good command of English with excellent communication skills, both written and verbal
• Applicants must be willing to work in Rawang, Selangor and able to work on shift rotation

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Fewer than 10 applicants. Your chances are good!

• Diploma/Certificate in Nursing or Medical Assistant.
• Able to work on rotating shifts, including weekends and public holidays.
• Customer-friendly with good teamwork spirit.
• Provide basic care and assist doctors during consultations and procedures.
• Perform nursing duties such as wound dressing, injections, and vital signs monitoring.
• Maintain patient records and clinical documentation according to clinic SOP.
• Operate and maintain medical equipment to ensure smooth clinic operations.
• Support daily clinic operations including patient registration, medication dispensing, billing, and clinical finance work.
• KWSP
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

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