What Jobs are available for Medical Staff in Malaysia?

**The Position**
The Medical Representative will be responsible for:
+ Driving Performance - Has the responsibility to meet/exceed sales targets for assigned product(s) within the allocated territory through achievement of related Sales Excellence KPIs
+ Executing Customer Engagement Excellence - focuses on executing in-clinic Sales Action Plan by way of Customer Engagement Model, implements off-clinic promotional activities assigned to target Customers and thereby improves the Customer relationship
+ Adhering to Compliance, Code of Conducts and Policies - Is responsible to ensure that all company and industry compliance topics/requirements are understood adhered and established local processes followed
**Duties and Responsibilities:**
+ Sales Achievement in the assigned territory
+ Ensure listing of the BI products as required
+ Ensure availability of BI products as required
+ Generate Rx / create demand for BI product by utilizing the available resource / tools / trainings
+ Ensure Rx are filled and demand is converted into sales
+ Continuously identify new growth opportunities
+ Execute Sales Action Plans with excellence
+ Validate and fully understand the Sales Action Plans
+ Plan for logistics to execute the Sales Action Plans
+ Take proactive decision to ensure that high value customer (Gain, Build, Defend) are not missed
+ Customer Relationship Management
+ Maintain correct and complete customer data base
+ Develop / Validate effective Sales Action Plans
+ Track achievement of Sales Action Plans and take corrective actions to ensure that Gain, Build, Defend customer are met on priority
+ Utilize Veeva functions like Event Management to record an event, survey function to conduct surveys, CfE function for coaching
+ Superior Selling Capability-
+ Knowledge (Disease, Clinical Trials, Product, Marketing strategy and Competition)
+ Selling Skills (CEM) in line with Marketing strategies
+ Comply with local regulations, industry and company Code of Conduct
+ Comply with all regulations regarding interactions with healthcare professionals and follow company Code of Conduct
+ Take necessary action on issues of compliance
+ Be a role model in compliance with local regulations, industry and company code of conduct
+ Regular reports
**Requirements:**
+ Bachelors degree
+ Industry / Product knowledge, Selling skills, Sales Action Planning, Customer Relationship Management, Self development / learning, Communication skills, Planning and organizing, IT literacy
+ Direct selling experience in healthcare industry is advantageous
+ Deliver results, take initiative
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**Primary Job Function:**
+ The Medical Manager is accountable for providing input into the development and delivery of a strategic, regionally and globally aligned medical activity plan in Malaysia in order to deliver improved therapeutic benefit for the patient.
+ The incumbent will be responsible for Affiliate Medical Affairs, Clinical Research and Pharmacovigilance activities and will be a medical subject matter expert supporting Regulatory Affairs, Business Development, Quality Assurance and Commercial when necessary.
+ This position coordinates and executes local medical and clinical research initiatives, enables and assists the affiliate to provide quality local medical services to EPD Strategic Medical Affairs (SMA).
**Core Job Responsibilities:**
Oversee medical aspect of brand team interactions
+ Provides medical subject matter expertise to promotional material development and other commercial and marketing initiatives
+ Reviews material and projects to ensure scientific alignment and compliance with good promotional practice
+ Signs off for medical review of promotional materials
+ Acts as affiliate signatory on relevant documents where required.
+ Provides medical support to the marketing and product planning groups for new products, line extensions, and new indications.
+ Support launches by engaging external KOLs to gather insights, providing scientific evidence trainings and creating promotional materials with commercial colleagues.
+ Serves as a point of medical query answer provider on queries received from external key stakeholders (e.g. KOLs, doctors, allied healthcare professionals etc.) and internal stakeholders (e.g. other functions QA, RA, PV, commercial team etc.)
+ Creates or modifies slide decks for external stakeholders to use for disease talks during local scientific meetings/discussion forums/formulary submissions.
+ Provides training and refresher course on therapeutic area when requested by internal stakeholders.
+ Conducts medical/marketing activities that increases capabilities of internal sales force (e.g. journal clubs)
+ Leads and facilitates scientific discussion between Abbott staff and external KOLs on Abbott related products and therapeutic areas.
May Serve as Affiliate Safety Representative or "back-up Affiliate Safety Representative"
+ Supports implementation of effective Pharmacovigilance systems operating within the affiliates, and that reporting requirements to competent authorities for adverse events and other safety related documents are adhered to.
+ Proactively anticipates possible safety signals and communicate appropriately according to standard procedures
Lead affiliate and Subregional Clinical Research
+ Initiates discussion/meetings and co-write research protocols with external KOLs on scientific topics of interest to further Abbott products reach to the scientific community.
+ Oversees clinical study activities of the affiliates to ensure compliance with corporate Standard Operating Procedures SOP's, GCP, and local regulatory requirements pertaining to the conduct of clinical studies.
Support Medical Governance
+ Accountable for understanding compliance requirements, risk identification and assessment, mitigation planning as well as implementation and monitoring of appropriate internal controls.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**About the job**
Ready to push the limits of what's possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world. As Medical Sales Executive within our Dupixent team, you'll achieve the territory sales and milestones objectives within assigned territory and portfolio through increasing prescriptions of Sanofi products in accordance to sales and marketing activities and in compliance with company procedures and policies, HSE, Pharma Code/ SAPI requirements, Pharma code of conduct and ethical standards at all times.
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
**Main responsibilities:**
**Sales/ Development Leadership**
+ Achieve set targets sales (monthly, quarterly and annually) assigned by SM through execution of territory action plan (TAP) aligned with product/channel strategies in the territory.
+ Monitor sales performance regularly and recommend territory action plans to ensure achievement of sales timely.
+ Provide accurate sales forecast monthly to assist SM in preparing accurate monthly sales forecasting (TM) from the team.
+ Identify sales opportunities/ business risk within assigned territories and recommend action plan to SM/ marketing in a timely manner.
+ Be accountable and initiate Individual Development Plan (IDP) discussion with Line Manager and follow through on development actions as agreed with the Line Manager.
+ Able to synthesize all data sources, appropriately discusses and articulate with physician the clinical implications of the information to be patient centric.
+ Able to analyse respective territories and customers to roll out action plans in order to achieve sales target.
**Sales Call Quality**
+ Effectively utilise all sales support materials, SFE tools (e.g. Electronic Territory Management System (ETMS), clinical papers (on-label indications), visual aids and other resources to maximise sales call quality and implement sales strategy.
+ Disseminate product information to doctors, physicians, pharmacists and nurses in a convincing manner using the prescribed product positioning, promotional messages and set objectives in line with marketing strategy
+ Adapt to individual customer styles and utilise appropriate selling skills to deliver effective call
+ Use visual aids appropriately to support key messages and deliver of effective call.
+ Apply knowledge of all promoted products, key competitor products, major clinical trials, and clinical disease states to maximise promotional effectiveness.
+ Update product knowledge and disease knowledge so as to make effective calls to customers. Participate in product training or certification programs as per requirements. Make a predetermined number of effective calls to identified potential doctors' to promote products in alignment with the patient centric selling.
+ Conduct Pre-call planning for each day's work in advance with clear objectives for each call; perform post-call analysis and review visited customers' feedback for continuous improvement.
+ Report details of daily call activities as per the guidelines provided.
**Sales Activity**
+ Execute TAP and marketing activities to targeted customers in line with marketing strategies to optimise prescription
+ Assist in/ organize meetings, seminars, group- selling activities (GSA) and CMEs to promote company image and / or product awareness with the objective of achieving sales target.
+ Collect complete current and new customer data on territory, maintain and update as the prescribed format on customer database in ETMS. This includes assisting the SM to conduct quality customer surveys-potential mapping, non-prescriber survey for segmenting & targeting exercise to identify appropriate target customers. Monitor competitor activities including expansion plan, territory reorganization, products, pricing and provide regular feedback to SM/ BMNSM and product/channel management team.
+ Be aware of hospital tender prices, formulary listings and existing tender duration of current products (if applicable) and provide timely feedback to SM and product/channel management team. For GP and pharmacy, be aware of competitor prices and activities feedback timely relevant stakeholders.
+ Ensure all sales activities are operating within cost effective coverage with approved budget and judicious use of resources across the territories.
+ Maintain high level of customer service quality directly and through distributor
**Core Professional Requirements**
+ Meet core professional requirements as they relate to administration, communication, reporting, company assets and dress code standards.
+ Be accredited/ certified in the sales process and achieve product knowledge assessment pass marks.
+ Maintain a high standard of product, disease state, technical, and pharmaceutical knowledge through ongoing study, training, assessment and participation in all relevant product information seminars.
+ Report adverse events to Pharmacovigilance from self, following the company ADR reporting requirement.
**Marketing / Channel Collaboration**
+ Identify, in conjunction with Product/Channel /Marketing/Sales Manager, appropriate trade displays /exhibits to attend or conduct.
+ Participate actively in business reviews with Sales Manager/Business Manager/ National Sales Manager.
+ Give post-program feedback to product / channel management team.
+ Assist in customer surveys-potential mapping, non- prescriber survey for segmenting & targeting exercise.
+ Update accurate competitors' activities including expansion plan, territory reorganization, products, pricing and promotion direction.
+ Participate in and add value to discussions at team/quarter meetings.
+ High adherence to periodic marketing tactical activities implementation and follow up timely with all the HCPs in accordance to Pharma Code and compliance requirement
**Stakeholder Management**
+ Identify and support marketing in maintaining working relationship with KOLs, both existing and potential, to act as product advocates in line with the strategic marketing direction for the product/channel.
+ Develop sustainable business relationships based on customer needs and preferences.
**Health, Safety and Environment (HSE) Responsibilities**
+ Responsible in complying and meeting all HSE roles and responsibilities in accordance to the existing HSE Policy
+ Identify and correct unsafe conditions or behaviours and immediately notify the Manager of any serious incidents; complete an Incident / Injury Report and forward to Human Resources within 48 hours where necessary.
**About you**
+ Preferably 2-3 years of sales experiences in pharmaceutical industry or relevant functions.
+ Preferably Tertiary qualifications in Pharmacy/ Science. Alternatively, extensive pharmaceutical sales experience.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

**The Position**
As a Medical Representative, you will be:
+ Orchestrating for Exceptional Customer Experience - focused on implementing in-clinic and virtual execution of the Customer Engagement Model. Implement Multi Channel Cycle Plans to target Customers, meet/exceed sales targets for assigned product(s) within the allocated territory and achieve related quantitative/ qualitative field force KPIs
+ Adhering to Compliance, Code of Conduct and Policies - responsible for ensuring all company and industry compliance requirements(e.g. Pharmacovigilance) are understood, adhered to and established local compliance processes are followed
**Duties and Responsibilities:**
+ Sales Achievement in the assigned territory
+ Territory sales accountability (e.g. sales value, units, market share% etc.)
+ Ensure formulary listing and availability of BI products as required
+ Create demand/ generate prescriptions for promoted products by utilizing the available resources/tools/ channels and trained behaviours
+ Identify opportunities to grow/expand relevant customer universe for BI promoted brands
+ Plan, co-create and execute Multi Channel Cycle Plans (MCCPs) with excellence
+ Maintain an accurate and complete customer (email address, other contact info) data base in Veeva
+ Develop, validate and execute MCCPs for the allocated territory to maximize BI Business and ensure achievement of sales targets / objectives with particular focus on message execution (reach, frequency, call duration)
+ Comprehend, integrate and execute ICPs into MCCPs
+ Plan logistics to ensure execution of MCCPs and that high value customers (Gain, Build, Defend) are seen with the required Reach and Frequency, F2F and S2S
+ Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time
+ Orchestrate Exceptional Customer Experience
+ Communicate with relevant BI customer facing roles (marketing, MSLs etc.) and work interdependently to ensure customer experience is personalized and relevant to them.
+ Proficiency in utilizing Veeva resources; Engage (scheduling, launching meetings, group calls, sharing content), Event Management (recording events), survey function (conduct surveys), FuR function (send emails)
+ Capable of assisting customers to interact with Veeva Engage across common visual conferencing platforms
+ Identify customers' preferred communication channels, directing appropriate resources (face to face calls, Veeva Engage, phone calls, follow-up emails, BI one website, webinars, OneMessage, Adobe campaigns) to fulfill the Customers' needs
+ Management/development of assigned Key Opinion Leaders (KOLs) and Coordination with relevant Medical Societies / Institutions
+ Superior Customer Engagement Capability (Knowledge & Skills)
+ Effective Knowledge depth (Disease, Clinical Trials, Product, Marketing Strategy, Competitor intelligence and Environment) to communicate confidently and competently with customers
+ Effective Customer Engagement Skill profiency (Hybrid CEM, CSM, CEM Situational, ECiP, Engaging Customers with FuE etc.).Knowledgeable across the 7 Hybrid CEM steps and 33 behaviors. Able to execute assigned Marketing strategies (e.g. messaging/ product presentations, overcoming objections etc.) within the customers' preferred communication channel
+ Digitally fluent / tech savvy, able to reliably utilize CRM/ Veeva, undertake pre-Call set-up of digital platforms (e.g. Veeva Engage)
+ Capable and confident in Presenting to Groups of customers, both face to face / screen to screen
+ Comply with local regulations, industry and the BI Code of Conduct
+ Comply with all regulations regarding interactions with healthcare professionals (HCPs), following the BI Code of Conduct
+ Take prompt and necessary actions on issues of compliance and Pharmacovigilance
+ Be a role model in compliance with local regulations, industry and the BI Code of Conduct
+ Regular Reporting
+ Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time
**Requirements:**
+ Bachelor's degreeCompetencies required:
+ Industry and product knowledge
+ Selling skills applied across a diverse range of channels
+ Multi Channel Cycle Planning (MCCP) and execution
+ Customer Relationship Management
+ Self development / learning
+ Communication skills
+ Planning and organizing skills to collaborate with other customer facing personnel
+ IT literacy
+ Direct selling experience in healthcare industry is advantageous
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**Job Description Summary**
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
We are seeking a dynamic sales professional to drive access and adoption of our key medical device portfolios in Malaysia.
You will engage with key decision-makers, collaborate with clinical specialists, expand our market presence by achieving sales targets in strategic accounts.
**Key Responsibilities:**
+ **Drive Sales Growth** : Achieve sales targets and expand market share within the assigned territory.
+ **Maximize Access to Key Portfolios:**  Ensure the inclusion and adoption in strategic accounts.
+ **Engage with Key Decision-Makers:**  Build and maintain strong relationships with key stakeholders in accounts to drive product adoption and tender inclusion.
+ **Collaborate with Teams:**  Work closely with clinical specialists and distributor sales teams to develop and execute aligned account strategies.
+ **Mitigate Risks:**  Identify and address potential issues to ensure timely product availability to mitigate business risks.
+ **Market Analysis:**  Conduct regular market analysis to identify opportunities and threats and adjust strategies accordingly.
+ **Reporting:**  Provide regular reports on account activities, sales performance, and market trends to senior management.
**Preferred Experience and Qualifications:**
+ Bachelor's degree in Science/ Pharmacy/ Nursing
+ Minimum 5 years of experience in key account management or sales management, preferably in the Medical Device industry.
+ Proven track record in achieving sales targets and driving product adoption in the healthcare sector.
+ Strong understanding of the medical device market and regulatory environment in Malaysia
+ Strong analytical, problem solving and critical thinking skills
+ Self-motivated individual who is customer-focused and results driven
+ Excellent interpersonal skills and ability to work in a team environment
+ Willingness to travel across country (30% of time)
+ Proficiency in English and Bahasa
_At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting._
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
To learn more about BD visit: Skills
Optional Skills
.
**Primary Work Location**
MYS Kuala Lumpur - Damansara Heights
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Job Title: Senior Medical Sales Executive - Dupixent**
**_About the job_**
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.
**Main responsibilities:**
_Making Miracles:_
+ _You'll take accountability and have an appetite to make an impact with first in class or best in class products. You will build trusting relationships with healthcare professionals, both face-to-face and remotely, with all that you do being in the interests of both customers and patients._
+ _You will be making sure our products reach the highest number of people, and be a major part of our unifying purpose to chase the miracles of science to improve people's lives._
_Chasing Change:_
+ _You're determined and agile, having everything you need to make change happen, inspired by achieving ambitious and collective targets. You'll be expected to grow and develop both within, and beyond this current role._
+ _You'll work closely with other Sanofians to ensure our customer experience is the best that they can be, so thinking One Sanofi above self-interest is critical._
_Doing Right:_
+ _Chase the miracles of science, you'll need a strong moral compass. A bold and noble purpose like ours requires a culture that drives and is driven by ethics and business integrity. It means all of us bring our best ethical selves to work so that we make the right decisions for the people we serve._
_Explore more:_
+ _We encourage you to explore more within Sanofi, as we are creating an environment where your development and personal growth is supported. You can grow within your role, grow beyond or role, or even grow personally through our many volunteering activities and our focus on social responsibility, in addition to your "day job"._
_About you_
+ **_Experience:_** _Preferably 5 years of sales experiences in pharmaceutical industry or relevant functions._
+ **_Soft skills:_** _Possess leadership, networking, influencing and negotiation skills_
+ **_Technical skills:_** _Proficiency in the Microsoft Office suite of products._
+ **_Education:_** _Preferably Tertiary qualifications in Pharmacy/ Science. Alternatively, extensive pharmaceutical sales experience._
+ **_Travel requirements:_** _Maintenance of a valid driver's license._
_Why choose us?_
+ Bring the miracles of science to life alongside a supportive, future-focused team.
+ Discover endless opportunities to grow your talent and drive your career, whether it's through a promotion or lateral move, at home or internationally.
+ Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
**Pursue** **_progress_** **, discover** **_extraordinary_**
Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.
Watch our ALL IN video ( and check out our Diversity Equity and Inclusion actions at sanofi.com ( !
Global Terms & Conditions and Data Privacy Statement ( is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.
With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi ( an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.
All in for Diversity, Equity and Inclusion at Sanofi - YouTube (

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
**The Position**
**Position Based in Malaysia**
At Roche, we believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future. We are passionate about improving the lives of patients' and are bold in both decision and action. We believe that partnering with health systems around the world can create value for patients, society and for Roche. We are uniquely positioned to realize truly integrated health solutions across pharmaceuticals, diagnostics, digital health and big data solutions; positioning us as a key partner for personalized, sustainable healthcare everywhere.
The Medical Affairs Partner (MAP) demonstrates personal purpose around improving the patient journey, as well as strong passion to create value and impact on the ecosystem. The MAP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.
They are a core member of the disease area pod working in close collaboration with the Patient Journey Partners (PJP). The MAP spends majority of their time in the field close to customers communicating the value of Roche's science and products to physicians, investigators and institutions. They think from an enterprise level, and will also be a member of an APAC level network working across borders, to realize and scale country outcomes by contributing to virtual, cross border, cross functional work package teams.
**The Opportunity:**
The Medical Affairs Partner has a reporting line to the Country Medical, Innovation and Regulatory Lead, serves the affiliate vision with an aligned mindset and behaviors.
+ Oversee the patient journey in its entirety, acts as a system thinker with the ability to identify shared purpose among stakeholders and cocreate with them to bring better outcomes for patients faster by translating insights into strategic and actionable recommendations.
+ Bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem. Steward Roche's products through their lifecycle and supports their appropriate use, which includes sharing their merits with Healthcare Professionals (HCPs) in a truthful and balanced manner. Ensure great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
+ Pull in expertise and resources locally and from the network as needed, prioritize and drive solutions that deliver outcomes faster. Boldly act on key decisions and opportunities and boldly stop any activity that is not adding value.
+ Identify important data gaps and opportunities designing and supporting data generation plans to address them including phase IV studies, registries and real world evidence generation.
+ Hold an altruistic approach in supporting the global network.
+ Act as a leader, coach and mentor, who supports team working and actively contributes to the learning & development of peers across strategically aligned therapy areas, key medical affairs capabilities and engagement with healthcare professionals and patient groups.
+ Display integrity in all levels (i.e. open, honest, ethical and genuine). All Roche employees are expected to practice high standards of compliance with both external and internal policies andregulations as well as participate and be involved in SHE initiatives within the Company.
+ Supports GxP-related activities to ensure quality compliance requirements are adhered to
**Who You Are:**
+ Is self-managed and self-directed, ready to take on empowerment. Demonstrates a growth mindset, able to learn and unlearn quickly, take risks and experiment.
+ Has an enabler mindset leveraging the internal and external networks to create value, sharing back and scaling. Has outstanding partnering capabilities such as coaching, consulting, ability tolisten deeply, question and understand.
+ Willing to travel when needed.
Skills and Experience :
+ Has a deep understanding of patient journey and related treatments, medical affairs strategies & tactics including clinical research as well as broad understanding of Roche's present portfolio andfuture pipeline, such that they can work on future-based solutions. Is able to effectively sharescientific information including investigational findings through direct communications andengagement at scientific conferences with healthcare professionals and/or the scientific community.
+ Has excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organizations isrequired. Experience partnering with Patient Advocacy Group(PAGs) is highly desired.
+ Evidence generation skills is required. Supports relevant Product Development Medical Affairs (Global Medical Affairs) (PDMA) and Country Clinical Operationstrial, Early Access Program and Compassionate Use program activities within their diseasearea/ecosystem
+ Work efficiently and harmoniously in a cross-functional team, able to formulate cross-functionalstrategies and orchestrate cross-functional teams. Experience in agile ways of working is highlydesired.
+ Experience with medical review of promotional materials is required.
+ Ability to leverage digital means and tools is required.
+ Proficiency in English is required, fluency in the local language is desired.
+ Trained in GMP and GDP requirements for pharmaceutical
Education & Expertise:
+ Medical degree and/or PHD preferred, bachelor's degree in life sciences (eg. immunology,biomedical, biology or pharmacy) required.
+ Minimum of 3 years experience within a Medical Affairs role in Pharmaceutical, Diagnostics,Health Sciences, Biotechnology or other related fields is required.
+ Experience and expertise in **Oncology** , specifically HCC and Lung Cancer is preferred.
**Who we are**
A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let's build a healthier future, together.
**Roche is an Equal Opportunity Employer.**

**The Position**
You will get the chance to pioneer the launch of a new Lytics product and be a change agent to better stroke care services in Malaysia
You will interact with various different stakeholders involved in the care journey of stroke patients, gathering insights, developing strategy/tactics to unlock or remove barriers to better stroke care services
As the only in-field customer facing personnel, you will get to work with cross functional brand team to design and execute initiatives for the new launch Lytics product
**Tasks and Responsibilities:**
+ Drive Strategic Account and Territory Performance - meet/exceed sales targets for assigned product(s) within a designated territory through achievement of related quantitative/qualitative strategic account KPIs.
+ Strategic Account Planning - Lead development of cross-functional strategic account plans based on robust understanding of patient journey, account potential, current contribution, drivers, barriers, key stakeholders, critical success factors, resources required and desired outcomes.
+ Strategic Account Plan Execution - Lead the successful execution of strategic account plan objectives, ensuring tailored customer interactions, strengthening partnerships with stakeholders. Implement Multi Channel Cycle Plans and drive strategic initiatives to achieve defined qualitative and quantitative KPIs.
+ Demonstrate Superior Customer Engagement Capability - Build and sustain strong strategic relationships with key account stakeholders. Effective Knowledge depth and effective Customer Engagement Skill proficiency. Digitally fluent/ tech savvy, capable and confident in presenting
+ Adhere to Compliance, Code of Conduct and Policies - Responsible for ensuring all company, industry or strategic account compliance requirements are understood, adhered to and established local compliance processes are followed
**Requirements:**
+ Bachelor's degree in science or health sciences
+ Well established, knowledge of Malaysia public hospital system/services & infrastructure.
+ Preferably with a minimum of 2 years of experience as medical representative in public hospitals.
+ Experience with new product launches and/or working experience in Public restructured hospitals or in neurology therapeutic area will be an added advantage
+ Excellent communication and inter-personal skills with good spoken and written English
+ Ability to present scientific data in health sciences to healthcare professionals
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.

**Job Description Summary**
Do you have what it takes to meet and exceed customer expectations whilst nurturing strong and trusted relationships? Do you enjoy mentoring and empowering your salesforce while providing functional expertise to drive sales growth? Do you enjoy keeping a pulse on the changing sales landscape and customer needs within your area of responsibility and sharing this information with relevant internal stakeholders to promote a more holistic approach to solution selling?
Our Account Manager is expected to work closely with the respective Medical Sales Leader and play a strategic role in managing high impact opportunities within the sales channel vertical. The success of this role will rely largely on your ability to maintain key relationships and lead the execution of critical processes within the sales process.
**Job Description**
We are **the makers of possible**
BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why Join Us?**
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
**Maintain Strategic Relationships with Our Customer Accounts**
+ Proactively engage with existing customers to maintain strategic relationships
+ Anticipate potential service problems and actively work towards addressing them
+ Consolidate related data on customer satisfaction to drive better solutioning and recommendations
+ Actively seek to understand the assigned account's strategic priorities and developing appropriate value-added programs for them with a focus on holistic solution selling (i.e., packaging complementary products across business units as a holistic solution)
+ Successful attainment of relevant customer specific KPIs (e.g., customer satisfaction rate, account penetration rate & product conversion)
**Ongoing Fulfillment and Delivery**
+ Accountable for the regular order-taking, fulfilment, and delivery post-conversion for assigned accounts
+ Provide valuable insights on development of sales strategies to better meet customer needs prioritizing a shift to holistic solution selling
+ Successful attainment of account specific KPIs (e.g., improvement in sales margins, successful order fulfillment and deliveries, etc.)
**Provide Insights on Sales Landscape and Forecast**
+ Provide valuable insights to sales forecasts as inputs into the overall demand planning and the Sales, Inventory and Operations Planning (SIOP) processes
+ Analyze sales and industry trends and make appropriate recommendations to the KAM in an effort to ensure long-range planning needs pertaining to one's area of responsibility are met
+ Provision of accurate and timely forecast inputs and analysis reports that allows for long-range planning by the leadership team (e.g., KAM, NSL)
**Sales & Revenue**
+ Develop and implement marketing strategies to increase sales revenue and customer satisfaction.
+ Conduct product demonstrations, training sessions, and presentations at hospitals, clinics, and other healthcare facilities.
+ Provide technical assistance to customers on BD products and services.
+ Identify new business opportunities and develop proposals for potential clients.
+ Maintain accurate records of sales activity, customer interactions, and market trends.
+ Collaborate with cross-functional teams such as marketing, sales operations, and logistics to ensure smooth workflow and timely delivery of products.
+ Stay updated on industry trends, regulatory changes, and competitor activities.
+ Ensure compliance with all relevant laws and regulations related to medical devices and sales practices.
_At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting._
Click on apply if this sounds like you!
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
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**Primary Work Location**
MYS Kuala Lumpur - Damansara Heights
**Additional Locations**
**Work Shift**
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.