25 Medical Office Assistant jobs in Malaysia

Clinical Technical Support Specialist page is loadedClinical Technical Support Specialist Apply locations Thailand Pakistan Kuala Lumpur Vietnam Indonesia time type Full time posted on Posted 2 Days Ago job requisition id R-621450Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

Job Overview & Purpose

The Clinical Technical Support Specialist role is responsible for ensuring clinical excellence in everyday cochlear implant management and clinical operations across AGM countries, primarily in Pakistan and Sri Lanka. This role conducts comprehensive training sessions for distributor teams, ensuring strict adherence to established clinical and technical protocols, offering both clinical and technical support throughout the implant lifecycle—from candidacy evaluation through post-operative care. It is tasked with remotely providing support and troubleshooting clinical issues, managing escalated clinical and technical concerns, and supporting integrity tests. In addition, the role support country teams in complaints processes and collaborates with clinical leadership to continuously update and implement training materials and clinical protocols.

This is a remote position with the requirement to travel for on-site training sessions and direct distributor engagements regularly preferably based out of Thailand.

Accountabilities

Accountability 1

• Develops and maintains tools and training materials to assist field teams with troubleshooting and management of cases.
• Conducts and performs product integrity tests for difficult case management in countries.

Key Responsibilities:

Clinical & Technical Support:

• Provide clinical support for cochlear implant management, including candidacy evaluations, surgical preparation, and post-operative care.
• Troubleshoot clinical technical issues remotely, guiding distributors through problem resolution.
• Assist with complaints management by accurately documenting issues and contributing to root cause analyses.
• Serve as the primary contact for handling escalated clinical issues, ensuring timely and effective resolution.
• Coordinate with the customer services team to maintain consistency and excellence in service delivery.
• Support integrity testing processes.

Training & Education:

• Deliver regular training sessions to distributor audiologists/mapping clinicians, ensuring they are well-versed in both the clinical aspects of cochlear implants and Cochlear’s product portfolio.
• Work with the AGM Clinical Affairs Manager and APAC Clinical to develop and update training materials and protocols to support distributor education.

Team Job

Individual contributor:

• Work safely, complying with all safety procedures, rules, and instructions; and reporting workplace hazards, incidents, or injuries to manager.

Minimum Key Incumbent Requirements

Required Skills

• Proven experience in clinical technical support and troubleshooting within the cochlear implant or related healthcare field is an asset.

• Solid understanding of cochlear implant technology and clinical protocols—from initial candidacy assessments to post-operative support.

• Familiarity with troubleshooting clinical equipment and implant-related software.

• Strong ability to meet tight timelines and manage high-demand situations effectively.

• Advanced analytical skills with keen attention to detail, along with excellent problem-solving and case management abilities.

• Ability to follow established protocols and enforce requirements effectively.

  Excellent communication skills, with the ability to explain complex

• technical information clearly and concisely.

• Demonstrated problem-solving capabilities and a proactive approach to addressing challenges.

• Familiarity with Cochlear’s implant portfolio is a bonus.

• Candidates must have no travel restrictions to Asia Growth Market countries (including Pakistan and Sri Lanka)

Education

• Bachelor of Audiology or above

Languages

• English - Fluent (Required)
• Urdu - Fluent (Preferred)

Work Experience

3 years hands-on experience managing cochlear implant patients preferred.

Previous experience in customer support or technical support roles is a bonus.

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Welcome!

Our growth is creating great opportunities!

Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you!

We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives.

Our Mission

We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

#J-18808-Ljbffr

Clinical Technical Support Specialist page is loaded Clinical Technical Support Specialist Apply locations Thailand Pakistan Kuala Lumpur Vietnam Indonesia time type Full time posted on Posted 2 Days Ago job requisition id R-621450

Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear. Job Overview & Purpose The Clinical Technical Support Specialist role is responsible for ensuring clinical excellence in everyday cochlear implant management and clinical operations across AGM countries, primarily in Pakistan and Sri Lanka. This role conducts comprehensive training sessions for distributor teams, ensuring strict adherence to established clinical and technical protocols, offering both clinical and technical support throughout the implant lifecycle—from candidacy evaluation through post-operative care. It is tasked with remotely providing support and troubleshooting clinical issues, managing escalated clinical and technical concerns, and supporting integrity tests. In addition, the role support country teams in complaints processes and collaborates with clinical leadership to continuously update and implement training materials and clinical protocols. This is a remote position with the requirement to travel for on-site training sessions and direct distributor engagements regularly preferably based out of Thailand. Accountabilities

Accountability 1 Develops and maintains tools and training materials to assist field teams with troubleshooting and management of cases. Conducts and performs product integrity tests for difficult case management in countries. Key Responsibilities: Clinical & Technical Support: Provide clinical support for cochlear implant management, including candidacy evaluations, surgical preparation, and post-operative care. Troubleshoot clinical technical issues remotely, guiding distributors through problem resolution. Assist with complaints management by accurately documenting issues and contributing to root cause analyses. Serve as the primary contact for handling escalated clinical issues, ensuring timely and effective resolution. Coordinate with the customer services team to maintain consistency and excellence in service delivery. Support integrity testing processes. Training & Education:

Deliver regular training sessions to distributor audiologists/mapping clinicians, ensuring they are well-versed in both the clinical aspects of cochlear implants and Cochlear’s product portfolio. Work with the AGM Clinical Affairs Manager and APAC Clinical to develop and update training materials and protocols to support distributor education. Team Job

Individual contributor: Work safely, complying with all safety procedures, rules, and instructions; and reporting workplace hazards, incidents, or injuries to manager.

Minimum Key Incumbent Requirements

Required Skills Proven experience in clinical technical support and troubleshooting within the cochlear implant or related healthcare field is an asset.

Solid understanding of cochlear implant technology and clinical protocols—from initial candidacy assessments to post-operative support.

Familiarity with troubleshooting clinical equipment and implant-related software.

Strong ability to meet tight timelines and manage high-demand situations effectively.

Advanced analytical skills with keen attention to detail, along with excellent problem-solving and case management abilities.

Ability to follow established protocols and enforce requirements effectively. Excellent communication skills, with the ability to explain complex

technical information clearly and concisely.

Demonstrated problem-solving capabilities and a proactive approach to addressing challenges.

Familiarity with Cochlear’s implant portfolio is a bonus.

Candidates must have no travel restrictions to Asia Growth Market countries (including Pakistan and Sri Lanka)

Education Bachelor of Audiology or above Languages English - Fluent (Required) Urdu - Fluent (Preferred) Work Experience 3 years hands-on experience managing cochlear implant patients preferred. Previous experience in customer support or technical support roles is a bonus. Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities. If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below. #CochlearCareers How we recognise your contribution We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you. For more information about Life at Cochlear, visit At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

Welcome!

Our growth is creating great opportunities! Our team is expanding and we want to hire the most talented people we can. Continued success depends on it. So once you've had a chance to explore our current open positions, apply to the ones you feel suit you best and keep track of both your progress in the selection process, and new postings that might interest you! We're the global leader in implantable hearing solutions. We have provided more than 600,000 implantable devices, helping people of all ages to lead full and active lives. Our Mission

We help people hear and be heard. We empower people to connect with others and live a full life. We help transform the way people understand and treat hearing loss. We innovate and bring to market a range of implantable hearing solutions that deliver a lifetime of hearing outcomes.

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Job Responsibility

• To perform day to day general administrative tasks
• Attend to incoming and outgoing phone customer phone calls
• Monitor documents despatch and received
• Recording documents flow and filing
  
  

Job Requirements

• Candidates must possess at least Primary School/Secondary School/SPM/âOâ Level
• Language required: English, Mandarin, Bahasa Malaysia
• Fresh graduates are encouraged to apply
• Computer literate and knowledge in Microsoft Office (Word and Excel)
• Internet savvy
• Excellent communication skills.
  
  

Job Benefits

• EPF
• SOCSO
• Medical claim included
• Annual and medical leave shall be in accordance with the prevailing Labour Law

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The Roundtable on Sustainable Palm Oil (RSPO) is a global partnership to make palm oil sustainable. Today, the RSPO is a global, non-profit organisation with over 6,000 voluntary members across 104 countries and territories, representing every link in the supply chain: oil palm producers, palm oil processors and traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation non-governmental organisations (NGOs), and social or developmental NGOs.

At RSPO, we believe that our success is built by the passion, dedication, skills, and expertise of our people. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

The Assistant Manager will provide a wide range of office administration support in RSPO Secretariat office in Kuala Lumpur and oversee the efficient function of office operations in other RSPO offices i.e. Jakarta, Bogota as well as all shared offices. The incumbent will also provide support to implement employee engagement activities to improve staff engagement, productivity, efficiency and working conditions within the Secretariat.

The location of this role is Kuala Lumpur, Malaysia.

Key Roles & Responsibilities

Duties include but will not be limited to the following:

Office Administration

• Provide guidance to administrative staff in the regions and responsible for office administration budgeting, keeping track and monitoring expenses as well as reporting on utilization.
• Manage and coordinate all office administration tasks, ensuring smooth day-to-day operations and compliance with organisational policies.
• Serve as the primary point of contact for office maintenance, mailing, courier services, utilities, and equipment management.
• Oversee vendor management, office licenses, office insurance policies, and service providers to maintain high service standards.
• Oversee office rentals, including negotiating lease agreements, and ensuring timely renewal or termination of contracts.
• Monitor and replenish office and pantry supplies to ensure availability at all times.
• Ensure the office environment is safe, secure, functional, and aesthetically pleasing, including proper labeling of meeting rooms, cabinets, and other areas.
• Process and manage office-related monthly payments, including utility bills, rentals, supplies, and equipment, ensuring compliance with organisational policies.
• Oversee and manage the General & Admin (G&A) budget, providing accurate and timely reporting.
• Arrange travel and accommodation for staff when required, ensuring adherence to travel policies.
  
  

Occupational Safety & Health

• Ensure all our offices comply with OSHA regulations and other applicable health and safety requirements.
• Implement and maintain health and safety policies and procedures as directed.
• Ensure emergency supplies (e.g., first aid kits, fire extinguishers) are stocked and accessible.
• Timely reporting of all OSHA-related matters such as incident reporting, safety training and drills.
  
  

Employee Engagement

• Collaborate with Organisational Development (OD) unit to plan and implement employee engagement activities, including festive celebrations, competitions, and wellbeing initiatives.
• Organise and manage activities that promote understanding and adoption of the organisation’s core values.
• Assist in planning and executing in-house and external events hosted at the office by other divisions.
• Provide general assistance to visitors and new joiners, ensuring a positive and welcoming first impression.
  
  

Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

Education

• Degree in Business Administration or related
  
  

Experience

• Minimum 5 years in general administration function and processes
  
  

Technical and Professional Knowledge

• Effective coordination and collaboration skills
• Effective organisation & time management skills
• Excellent communication skills
• Proficient in Microsoft office and Google platform
• Strong proficiency in English
  
  

Other Special Requirements

• Require to be full-time onsite
  
  

How To Apply

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to Please state “Job Application – Assistant Manager, Office Administration” in your email subject line.

• RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

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CLSA Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

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CLSA Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia

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The Office Facilitator is responsible for helping with the day to day administrative and clerical duties to ensure smooth running of the office. The function will provide service to all the product lines in the office. The incumbent will assist in multiple areas, as and when required, and will work closely with the Office Manager and the Admin team.

Key Areas of Responsibilities

• Manage, sort and distribute all incoming mail.
• Organize, manage and coordinate courier service (both local and overseas).
• Hand deliver or pick-up urgent letters and parcels.
• Visit the post office (for outgoing mail), banks (for banking of cheques) or client sites.
• Photocopy, fax, bind and file company documents as required.
• Assist with moving of IT equipment, archive boxes and furniture.
• Manage reception, answer calls, check in visitors, book meeting rooms when short staffed or after 4pm.
• Organize presentation equipment and refreshments in meeting rooms when required.
• Assist with corporate events held in the office.
• Maintain lobby and front desk area, keeping it clean and free from clutter.
• Monitor office supplies and order accordingly.
• Ensure and provide support/assistance towards workplace safety and well being.
• Carry out routine maintenance work including changing of light bulbs.
• Provide BAU coverage for Tea Lady during leave.

Requirements

• Secondary school qualifications.
• Previous administrative experience.
• Excellent written and verbal communication skills.
• Team player.
• Able to lift and carry heavy loads as the role requires assistance with heavy IT equipment, archive boxes and furniture.
• Confident with all Microsoft Office functions.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Administrative

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The Office Facilitator is responsible for helping with the day to day administrative and clerical duties to ensure smooth running of the office. The function will provide service to all the product lines in the office. The incumbent will assist in multiple areas, as and when required, and will work closely with the Office Manager and the Admin team.

Key Areas of Responsibilities

Manage, sort and distribute all incoming mail.

Organize, manage and coordinate courier service (both local and overseas).

Hand deliver or pick-up urgent letters and parcels.

Visit the post office (for outgoing mail), banks (for banking of cheques) or client sites.

Photocopy, fax, bind and file company documents as required.

Assist with moving of IT equipment, archive boxes and furniture.

Manage reception, answer calls, check in visitors, book meeting rooms when short staffed or after 4pm.

Organize presentation equipment and refreshments in meeting rooms when required.

Assist with corporate events held in the office.

Maintain lobby and front desk area, keeping it clean and free from clutter.

Monitor office supplies and order accordingly.

Ensure and provide support/assistance towards workplace safety and well being.

Carry out routine maintenance work including changing of light bulbs.

Provide BAU coverage for Tea Lady during leave.

Requirements

Secondary school qualifications.

Previous administrative experience.

Excellent written and verbal communication skills.

Team player.

Able to lift and carry heavy loads as the role requires assistance with heavy IT equipment, archive boxes and furniture.

Confident with all Microsoft Office functions.

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About Us

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies. Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management. As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China. CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit

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The Office Facilitator is responsible for helping with the day to day administrative and clerical duties to ensure smooth running of the office. The function will provide service to all the product lines in the office. The incumbent will assist in multiple areas, as and when required, and will work closely with the Office Manager and the Admin team.

Key Areas of Responsibilities

• Manage, sort and distribute all incoming mail.
• Organize, manage and coordinate courier service (both local and overseas).
• Hand deliver or pick-up urgent letters and parcels.
• Visit the post office (for outgoing mail), banks (for banking of cheques) or client sites.
• Photocopy, fax, bind and file company documents as required.
• Assist with moving of IT equipment, archive boxes and furniture.
• Manage reception, answer calls, check in visitors, book meeting rooms when short staffed or after 4pm.
• Organize presentation equipment and refreshments in meeting rooms when required.
• Assist with corporate events held in the office.
• Maintain lobby and front desk area, keeping it clean and free from clutter.
• Monitor office supplies and order accordingly.
• Ensure and provide support/assistance towards workplace safety and well being.
• Carry out routine maintenance work including changing of light bulbs.
• Provide BAU coverage for Tea Lady during leave.

Requirements

• Secondary school qualifications.
• Previous administrative experience.
• Excellent written and verbal communication skills.
• Team player.
• Able to lift and carry heavy loads as the role requires assistance with heavy IT equipment, archive boxes and furniture.
• Confident with all Microsoft Office functions.

CITIC CLSA provides global investors and corporate executives with insights, liquidity and capital to drive their growth strategies.

Award-winning research, an extensive Asia footprint, direct links to China and highly experienced finance professionals differentiate our innovative products and services in asset management, corporate finance, equity and debt capital markets, securities and wealth management.

As part of CITIC Securities (SSE: 600030, SEHK: 6030), China’s leading investment bank, CITIC CLSA is uniquely positioned to facilitate cross-border capital flows and connect China to the world and the world to China.

CITIC CLSA operates from 13 countries across Asia, Australia, Europe and the Americas. For further information, please visit

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Haitong International Securities Group Limited

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About the role
Our Clinic seeks a Qualified, honest, responsible, punctual, and skilled Medical Assistant to join our team in Kuching, Sarawak. As a full-time Medical Assistant, you will play a crucial role in supporting our General Practitioners and ensuring the smooth operation of our medical clinic.

What you'll be doing

Assisting general practitioners during medical examinations and procedures eg taking of vital signs, blood draw, injection etc.

Preparing examination rooms and equipment

Maintaining accurate and up-to-date patient personal and medical records and prescriptions

Coordinating patient appointments and managing patient flow

Performing administrative tasks such as billing and inventory management

Providing excellent customer service to our patients

Adhering to all relevant healthcare regulations and clinic policies

Other routine tasks eg cleaning etc

What we're looking for

Certification or diploma in medical assistant or a related healthcare field

Fresh graduates are encouraged to apply

Strong interpersonal and communication skills to interact with patients and healthcare professionals

Excellent organisational and multitasking abilities

Proficiency in using medical and office equipment, eg ECG, Microsoft Office

Attention to detail and a commitment to maintaining confidentiality

Positive working attitude, can work Independently with minimum supervision, Responsible, Punctual, Honest and Hardworking

What we offer

We are committed to promoting a healthy work-life balance.

About us
We are committed to delivering high-quality, patient-centred services

Apply now to join our dynamic team and be a part of our mission to promote the health and well-being of our patients.

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Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Medical Assistant? Which of the following Microsoft Office products are you experienced with? Which of the following languages are you fluent in? Are you available to work public holidays? How much notice are you required to give your current employer?

To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory.

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Responsibilities

• To examine, treat and dispense medicines for patients in absence of the Doctor and during night shift
• To perform minor surgery, dressings and injections
• To manage daily operation of in-house clinic
• To manage employee medical claim and panel clinic administration
• To plan and organize healthcare program
  
  

Requirements

• Diploma in Medical Assistant from a recognised institution
• Minimum of 3 years experience in Accident & Emergency Department
• Registered with Medical Assistant Board and possess valid Annual Practicing Certificate, BLS, MTLS, ACLS
• Possess certificate in Occupational Health Nursing will be an added advantage
• IT literate with strong knowledge in MS Office
• Good command of English with excellent communication skills, both written and verbal
• Applicants must be willing to work in Rawang, Selangor and able to work on shift rotation

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