269 Media Support jobs in Malaysia

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As an Audio Visual & Video Conferencing Engineer, you will play a pivotal role in supporting and optimizing the company’s video conferencing and AV infrastructure. Your expertise will be instrumental in ensuring seamless collaboration across global teams and stakeholders, enhancing operational efficiency, and enabling high-impact virtual events.

Responsibilities

• Design, install, configure, operate, maintain, and upgrade video conferencing equipment and supporting infrastructure, ensuring optimal system performance and reliability.
• Possess deep technical knowledge of video conferencing endpoint equipment, including configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints.
• Manage and operate complex AV equipment in Media Rooms, Townhalls, Cafeterias, including AV desks, camera switching systems, and streaming services.
• Utilize management-tracking tools such as ServiceNow for incident tracking, service ticket management, and change requests.
• Troubleshoot and resolve incidents related to video conferencing and event services, including escalation management, RMA processing, and resolution of hardware/software issues.
• Conduct periodic equipment audits and maintain accurate inventory records
• Develop and maintain internal and end-user documentation for AV/VC architecture and operations.
• Exhibit strong written and verbal communication skills, engaging professionally with end users, IT Video Teams, executives, and IT management.

Skill Requirements:

• Bachelor’s degree in computer science, Information Systems, or a related field; or equivalent relevant work experience.
• 5 to 8 years of direct experience in AV/VC support, installation, and maintenance.
• Advanced technical expertise in configuring, installing, troubleshooting, and connecting AV equipment (cameras, microphones, projectors, monitors).
• Proficiency with Cisco, Microsoft Teams Rooms, Poly Endpoints, and familiarity with platforms such as Zoom Webinar, Qumu, Zoom Meetings, Teams Meetings, Cisco WebEx, Pexip, and CVI.
• Experience in A/V design, project budgeting, and project management.
• Solid understanding of networking concepts and protocols relevant to AV/VC environments.
• Strong proficiency in MS Office Suite, particularly Visio for technical documentation.

Other Requirements:

• Industry certifications in AV/VC technologies (e.g., CTS, Cisco Collaboration certifications) are a plus.
• Experience with virtual event production and live streaming solutions
• Familiarity with ITIL processes and service management frameworks

Seniority level

• Seniority level Associate

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting and Manufacturing

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4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. As an Audio Visual & Video Conferencing Engineer, you will play a pivotal role in supporting and optimizing the company’s video conferencing and AV infrastructure. Your expertise will be instrumental in ensuring seamless collaboration across global teams and stakeholders, enhancing operational efficiency, and enabling high-impact virtual events. Responsibilities Design, install, configure, operate, maintain, and upgrade video conferencing equipment and supporting infrastructure, ensuring optimal system performance and reliability. Possess deep technical knowledge of video conferencing endpoint equipment, including configuration and operation of Cisco, Microsoft Teams Rooms, and Poly Endpoints. Manage and operate complex AV equipment in Media Rooms, Townhalls, Cafeterias, including AV desks, camera switching systems, and streaming services. Utilize management-tracking tools such as ServiceNow for incident tracking, service ticket management, and change requests. Troubleshoot and resolve incidents related to video conferencing and event services, including escalation management, RMA processing, and resolution of hardware/software issues. Conduct periodic equipment audits and maintain accurate inventory records Develop and maintain internal and end-user documentation for AV/VC architecture and operations. Exhibit strong written and verbal communication skills, engaging professionally with end users, IT Video Teams, executives, and IT management. Skill Requirements: Bachelor’s degree in computer science, Information Systems, or a related field; or equivalent relevant work experience. 5 to 8 years of direct experience in AV/VC support, installation, and maintenance. Advanced technical expertise in configuring, installing, troubleshooting, and connecting AV equipment (cameras, microphones, projectors, monitors). Proficiency with Cisco, Microsoft Teams Rooms, Poly Endpoints, and familiarity with platforms such as Zoom Webinar, Qumu, Zoom Meetings, Teams Meetings, Cisco WebEx, Pexip, and CVI. Experience in A/V design, project budgeting, and project management. Solid understanding of networking concepts and protocols relevant to AV/VC environments. Strong proficiency in MS Office Suite, particularly Visio for technical documentation. Other Requirements: Industry certifications in AV/VC technologies (e.g., CTS, Cisco Collaboration certifications) are a plus. Experience with virtual event production and live streaming solutions Familiarity with ITIL processes and service management frameworks Seniority level

Seniority level Associate Employment type

Employment type Contract Job function

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Faculty/Department: Computer Services Department

The Assistant, Audio Visual is responsible for providing technical support, setup, and operation of audio-visual systems for meetings, events, classrooms, and conferences. This role includes installation, maintenance, and troubleshooting of AV hardware to ensure smooth execution of daily activities and events, which may require support outside regular working hours.

Responsibilities

• Provide setup, operation, and technical support for audio-visual systems during meetings, conferences, and events.
• Support live and hybrid events, including sound systems, projectors, displays, microphones, cameras, and video conferencing platforms.
• Maintain and troubleshoot AV equipment such as projectors, interactive TVs, sound systems, and conferencing solutions.
• Assist with preventive maintenance and inventory management of AV equipment.
• Collaborate with the IT and facilities team to ensure AV requirements are met across different locations.
• Provide timely technical support during events, including evenings, weekends, and public holidays when necessary.

Requirements

• Diploma or Degree in Audio Visual Technology, Information Technology, or related field.
• Has knowledge of AV equipment setup, operation, and troubleshooting (projectors, PA systems, microphones, video conferencing).
• Hands-on experience in supporting live events is an advantage.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently and adapt to last-minute event requirements.
• Willingness to work after office hours, weekends, or public holidays when required for events.

Deadline: 30 Sep 2025 | Last Update: 19 Aug 2025 #J-18808-Ljbffr

Faculty/Department: Computer Services Department

The Assistant, Audio Visual is responsible for providing technical support, setup, and operation of audio-visual systems for meetings, events, classrooms, and conferences. This role includes installation, maintenance, and troubleshooting of AV hardware to ensure smooth execution of daily activities and events, which may require support outside regular working hours. Responsibilities

Provide setup, operation, and technical support for audio-visual systems during meetings, conferences, and events. Support live and hybrid events, including sound systems, projectors, displays, microphones, cameras, and video conferencing platforms. Maintain and troubleshoot AV equipment such as projectors, interactive TVs, sound systems, and conferencing solutions. Assist with preventive maintenance and inventory management of AV equipment. Collaborate with the IT and facilities team to ensure AV requirements are met across different locations. Provide timely technical support during events, including evenings, weekends, and public holidays when necessary. Requirements

Diploma or Degree in Audio Visual Technology, Information Technology, or related field. Has knowledge of AV equipment setup, operation, and troubleshooting (projectors, PA systems, microphones, video conferencing). Hands-on experience in supporting live events is an advantage. Strong problem-solving, communication, and customer service skills. Ability to work independently and adapt to last-minute event requirements. Willingness to work after office hours, weekends, or public holidays when required for events. Deadline: 30 Sep 2025 | Last Update: 19 Aug 2025 #J-18808-Ljbffr

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Technical Support role at ELSA ENERGY

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Requirement(s):

• Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification.
• Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques.
• Experience with Subsea Inspection Management Systems or equivalent asset integrity software.
  
  
  

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Oil and Gas

Referrals increase your chances of interviewing at ELSA ENERGY by 2x

Sign in to set job alerts for “Technical Support Specialist” roles.

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What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co .

Responsibilities

• Provide high-quality technical support for Coda's platform to users, in-house developers, and global partners across various communication channels.
• Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues.
• Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution.
• Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence.
• Assist internal and external stakeholders in QA testing to validate functionality and ensure system reliability and performance.
• Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed.
• Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews.
• Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency.

Requirements

• Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors.
• Diploma or degree in Computer Science, Information Technology, or related certifications.
• Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory.
• Flexibility, adaptability to changes, and an intense urgency in addressing critical issues.
• Exceptional attention to detail, along with effective problem-solving and time-management skills.
• Basic understanding of programming languages and software development processes.
• Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed.
• Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr

What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide. Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners. Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024). For more on how Coda helps publishers grow faster and smarter, visit

coda.co

. Responsibilities

Provide high-quality technical support for

Coda's platform

to users, in-house developers, and global partners across various communication channels. Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues. Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution. Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence. Assist internal and external stakeholders in

QA testing

to validate functionality and ensure system reliability and performance. Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed. Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews. Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency. Requirements

Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors. Diploma or degree in Computer Science, Information Technology, or related certifications. Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory. Flexibility, adaptability to changes, and an intense urgency in addressing critical issues. Exceptional attention to detail, along with effective problem-solving and time-management skills. Basic understanding of programming languages and software development processes. Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed. Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution. Working at Coda With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact. If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you! Our Perks* Wellness Boost:

Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter! Customized Benefits : Tailor your benefits with our flexible plan. Growth Opportunities : Unlock your potential through clear progression paths. Skill Development : Access training resources to fuel your personal and professional growth. Volunteer Time Off:

Enjoy paid time off to make a difference in the world through volunteering. Family Support:

Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs. *Benefits are reviewed and updated on a yearly basis We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Technical Support

role at

ELSA ENERGY ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Technical Support

role at

ELSA ENERGY Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Requirement(s):

Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification. Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques. Experience with Subsea Inspection Management Systems or equivalent asset integrity software.

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at ELSA ENERGY by 2x Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 5 days ago Federal Territory of Kuala Lumpur, Malaysia 1 year ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR9,500.00 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Petaling Jaya, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Technical Application Specialist (ERP Support)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Internship For Technical Support Specialist

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR500.00-MYR650.00 3 weeks ago Support Associate (Hybrid Work Schedule)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Fresh ITGraduates - Service Desk Analyst ( Immediate Joiners)

Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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HTS is a leading provider of modern IT and network solutions for enterprise markets through a comprehensive range of managed IT support services to a global clientele. We are recognized for delivering end-to-end IT solutions that address the business and technology needs of our clients. Our professional consulting, data solutions, and maintenance services help clients adapt to changing technology demands. With extensive operational experience, we meet and exceed client expectations, enabling them to maximize their business potential.

Role Description

This is a contract role for a Technical Support Specialist located on-site in Malaysia. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Day-to-day tasks include analyzing technical problems, offering solutions, maintaining hardware and software, and supporting end-users with various IT-related needs.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Customer Support and Customer Satisfaction skills
• Excellent communication capabilities
• Ability to work independently and on-site
• Experience with Windows and Office deployment services is a plus
• Relevant certifications or a degree in IT-related fields

Seniority level

• Seniority level Entry level

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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