What Jobs are available for Media Management in Malaysia?

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** Sheraton Kota Kinabalu, Jalan Albert Kwok, Kota Kinabalu, Malaysia, Malaysia, 88000VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred
OR
4-year bachelor's degree in Marketing, Public Relations, Business, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Hotel Marketing and Advertising**
- Assists with the execution of the annual marketing plan to budget .
- Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
- Works with advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
- Assists with the management of F&B media schedules email marketing and display advertising.;
- Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
- Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice.
**Social Media Content Management**
- Supports facilitation ofsocial media engagement and updating content in local digital channels (e.g., hotel website, travel sites).
- Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
- Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
**Public Relations and Visual Asset Management**
- Participates in the development of comprehensive PR plan per quarter along with agency;
- Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
- Manages assigned accounts as per the media account management system.
- Assists with writing and distribution of all press releases for property events, promotions, and outlets.
- Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities.
- Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel.
- Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
- Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.
May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery.
**Direct Marketing and Collateral Development**
- Assists with coordination and execution of Hotel and F&B printed materials.
- Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
- Supports the production of all property, F&B display, and temporary signage in hotel public areas.
- Assists with the execution of F&B direct marketing activities.
- Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
**General**
- Assists in the development, co-ordination and execution of all communications activities.
- Helps with the publication of hotel's newsletter(s).
- Supports communications duties and functions as deemed necessary.
- Assists in the liaison and execution of joint F&B promotions.
- Works with the Manager of Marketing and Communication to verify the Hotel's website and related websites are updated on a regular basis.
-
- Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
- Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
- Performs other reasonable job duties as assigned by manager.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Responsibilities: To actively respond to inquiries from Facebook, Instagram, Tik Tok and WhatsApp; to negotiate and close B2B/B2C orders confidently; to propose and execute online promotions (e.g bundle deals, flash sales, giveaways) to boost sales; to keep in touch with outlet/operation team to arrange smooth delivery & stock coordination; to follow up with leads and close the deal timely; and to provide simple report (daily/weekly sales closed, customer feedback, etc).

• Minimum SPM or Diploma in Business, Marketing or related field.
• Minimum 1-2 years working experience in customer service, online sales, retails sales or related field. Salary RM2.2K and above depending on the qualification and experience.
• Fluent in English, Bahasa Malaysia and Mandarin. Proficient in Bahasa Sarawak / Chinese dialects is a plus.
• Familiar with CCK Products or similar industries (F&B, FMCG, Poultry, Seafood).
• Basic computer & mobile skills (Excel, Google Sheets, Messenger, WhatsApp, etc).
• Proactive, aggressive in closing deals, strong communication & follow-up skills.
• Able to work independently and good in multitasking.

Responsibilities: To develop and post daily content (images, videos, reels/stories) across Facebook, Instagram, Tik Tok and other platforms; to plan and execute content around promotions, new product launches, seasonal campaigns and outlet activities; to monitor audience trends, comments and insights to adjust strategy and increase reach and engagement; to assist in achieving monthly growth targets for followers, engagement and reach; to visit outlets and coordinate with operation team/ outlets person in charge to take photos/videos of product, promotions and store activities; to support digital campaigns, giveaways and special events; to prepare creative assets (captions, posters, video edits) for campaigns; to track weekly/monthly performance of content and provide basic insight reports; and to suggest improvements based on performance data.

• Diploma/Bachelor's degree in Mass Communication/Multimedia/Business/Marketing Studies or equivalent.
• Minimum 3 years working experience in the same or related field. Salary RM3K and above depending on the qualification and experience.
• Good communication skills and ability to work independently on-site.
• Creative, proactive and a team player.
• Proficient in Adobe Photoshop, Illustrator, Canva and Capcut.
• Familiar with Meta Business Suite, Tik Tok Creator Studio, Xiao Hong Shu (XHS) Creator Center.
• Knowledge of social media platforms (FB, IG, Tiktok, XHS).
• Experience in using Facebook & Instagram Ads, as well as Google Ads and YouTube Ads for boosting and campaign management.