2,760 Media jobs in Malaysia

Social Media

Kuala Lumpur, Kuala Lumpur Innovatz Solutions

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Job Description

Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

The CSS will be the primary contact for customers using the client’s website shopping channel.

The CSS lives the values of our client which are:

  • Responsibility : The CSS represents the client and is the face of the brand to the outside world.
  • Quality and a Passion for Excellence : We always want to shoot for the best possible result.

The CSS is expected to project a professional company image through various communication channels.

Qualification

Education background:

  • Bachelor’s Degree or at least Diploma or equivalent in any discipline.
  • Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension)
  • Minimum of 6 months work experience in customer support in any industry.
  • Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
  • Call centre experience is not a ‘must’ but would be a distinct advantage.

Required Interpersonal Skills:

  • Customer Expectations Management
  • Ability to handle queries and objections in a professional manner
  • Passionate about communication and interacting with people is key to success in this role
  • Able to receive continuous feedback and work in a fast-paced working environment
  • Positive attitude and willingness to learn and go the ‘extra mile’ for self-improvement
  • Emotional intelligence and ability to stay calm when customers are stressed or annoyed
  • Good reasoning and analytical skills
  • Able to demonstrate critical thinking, a proactive attitude, and composed communication in challenging situations
  • MUST be able to speak, read and write the required language to support

Technical Skills:

  • Minimum typing speed of 40wpm with a 90% accuracy score.
  • Computer literate and fully conversant in Microsoft Windows and Microsoft Office
Responsibility

Overview of CSS Role:

  • CSS represents the brand, the culture, and the values of the client
  • Your attitude and how you behave will determine how our client is perceived by its customers
  • It is imperative that the CSS maintains a positive, empathetic, and professional attitude towards customers at all times
  • Customer concerns must be handled positively and professionally
  • MUST interact, support, be open to receiving feedback and reporting issues on behalf of our customers

Responsibilities and Accountabilities

  • Support customers to place online orders with the client
  • Provide timely support to customers through available communication channels (inbound phone calls and email)
  • Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
  • Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty
  • Identify and escalate priority issues through appropriate channels as and when necessary
  • Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
  • Maintain and improves quality of service by sharing suggestions and recommendations
  • Keep job knowledge and skills up to date by attending training and continuously learning
  • Meet all key performance indicators set by the company and client
  • Adhere to the policies and procedures set by the company and client

#J-18808-Ljbffr
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Social Media

MYR42000 Y ALAIA BEAUTY SDN BHD

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Job Description

About Us

Alaia is a Malaysian local beauty brand carried by Guardian nationwide. We pride ourselves on offering premium quality lashes and beauty solutions that stand out in the market. We're looking for a creative, hands-on Social Media & Content Executive to grow our digital presence and engage with our community.

What You'll Do

  • Plan and schedule daily posts for TikTok, Instagram, and Facebook
  • Shoot and edit short-form videos (TikTok/Reels)
  • Design simple graphics using Canva/CapCut (or similar tools)
  • Engage with followers: reply to comments and DMs
  • Coordinate with influencers and assist with collaborations
  • Monitor social trends and propose creative content ideas
  • Assist in executing paid ads (with guidance/support from management)
  • Track performance (views, engagement, followers) and prepare simple reports

What We're Looking For

  • 1–2 years experience in social media management / content creation
  • Fresh grads are welcome if highly creative and familiar with TikTok/IG trends
  • Basic video editing (CapCut, VN, Canva, or similar)
  • Strong interest in beauty & lifestyle content
  • Creative, fast learner, and able to work independently
  • Good written English and Bahasa Malaysia
  • Bonus: Experience with influencer coordination or running ads

What We Offer

  • Salary up to RM3,500/month
  • Opportunity to work with a growing local beauty brand
  • Exposure to nationwide retail campaigns with Guardian
  • Fun, female-led, and supportive team environment
  • Growth potential as brand expands

Job Types: Full-time, Contract

Pay: RM2, RM3,500.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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Social Media

MYR8000 - MYR12000 Y Colloquy Co.

Posted today

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Job Description

The Role

We're looking for a
Social Media & Marketing Intern
to join our team for a 3-month internship (remote). You'll gain hands-on experience in digital marketing, strategy, and brand growth.

What You'll Do

  • Assist with
    content creation
    (captions, posts, graphics, videos).
  • Support
    social media strategy
    development and research.
  • Monitor and contribute to
    community engagement
    .
  • Conduct market and competitor research.
  • Help with
    analytics and reporting
    to track performance.

What We're Looking For

  • Passion for social media, content, and storytelling.
  • Familiarity with tools like Canva, CapCut, or similar (a plus).
  • Strong written and verbal communication skills in English
  • Self-motivated, eager to learn, and able to work independently.
  • Must have own
    laptop/computer
    and
    stable Wi-Fi connection
    .

What You'll Gain

  • Real-world experience in social media marketing & brand consulting.
  • Mentorship and exposure to diverse food, lifestyle, and wellness brands.
  • Opportunities to build your portfolio with live projects.
  • Flexible remote working environment.

Internship Details

  • Duration:
    3 months
  • Location:
    Completely remote (Malaysia-based)
  • Allowance: Provided (to be discussed during interview)
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Social Media

Melaka, Melaka MYR104000 - MYR130878 Y LAZIC GROUP SDN. BHD.

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Job Description

1. Product Knowledge & Strategy Development:

* Conduct thorough research on products and services to understand their features, benefits, and target audience.

* Develop effective marketing strategies tailored to the preferences and behaviors of specific demographics.

* Analyze competitors' marketing strategies to identify opportunities for Lazic's campaigns.

2. Content Creation & Social Media Management:

* Design engaging visuals, videos, and written content for online advertising using appropriate software such as Adobe Photoshop or Premiere Pro.

* Develop and maintain a content calendar for social media posts, ensuring alignment with marketing objectives.

* Monitor and respond to comments and messages across platforms to enhance audience engagement.

* Identify and incorporate current trends and hashtags to boost visibility and interaction.

3. Digital Advertising & Analytics:

* Set up and manage online ad campaigns (e.g., Facebook Ads, TikTok Ads).

* Track campaign performance using analytics tools and prepare detailed reports with actionable insights.

* Suggest optimizations for ad spend, targeting, and creative elements based on performance metrics.

4. Website & E-commerce Management:

* Set up and updating individual website content, including sale pages and website performance.

* Optimize website content for better user experience, increased conversions, and improved SEO rankings.

5. Event Planning & Coordination:

* Assist in planning and executing digital marketing events, webinars, or campaigns that align with Lazic's goals.

* Coordinate the creation of promotional materials and event logistics.

6. Ad Hoc Responsibilities:

* Troubleshoot advertising platform issues and make last-minute adjustments to campaigns as required.

* Create or modify content under tight deadlines for urgent marketing needs.

* Participate in office events, training sessions, or team meetings to stay updated on company goals and industry trends.

* Assist in handling time-sensitive projects or other unforeseen challenges in the marketing department.

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Social Media

Kuala Lumpur, Kuala Lumpur MYR70000 - MYR120000 Y Ogilvy Malaysia

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Job Description

*About Ogilvy *
Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy 75 years ago. It builds on that rich legacy through Borderless Creativity – innovating at the intersections of its advertising, public relations, relationship design, consulting, and health capabilities with experts collaborating seamlessly across over 120 offices in nearly 90 countries. Ogilvy currently ranks as the #1 global agency network for creative excellence and effectiveness by WARC, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities. Ogilvy is a WPP company (NYSE: WPP). For more information, visit , and follow us on LinkedIn, X, Instagram, and Facebook.

About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.

*About The Role
We're looking for a dynamic and creative
Social Specialist
to support and elevate our client social media presence across
Malaysia
(primary market) and
Singapore *
.

This role is a hybrid of
community engagement, cultural insight spotting, and social content publishing
, designed to drive deeper connections between our brands and their audiences. You'll be the voice of the brand online — engaging fans, identifying trends, and working closely with strategists and creatives to bring ideas to life.

*Key Responsibilities

Community Engagement & Social Publishing *

  • Manage and engage client's social communities across platforms.
  • Publish content using Sprinklr and native social platforms (e.g. Facebook, Instagram, TikTok).
  • Respond to fans, followers, influencers, and brand advocates in an authentic and timely manner.
  • Proactively seek out user-generated content (UGC) and engagement opportunities beyond the brand's own pages.
  • Collaborate with the social strategy team to bring the brand's tone of voice to life.


Trend Spotting & Cultural Listening

  • Monitor real-time cultural trends, local issues, memes, and viral moments.
  • Surface insights and emerging conversations to relevant stakeholders.
  • Identify and engage celebrities, influencers, and creators already engaging with our brands.


Reporting & Analytics Support

  • Support monthly social performance reports and ad-hoc insights.
  • Collaborate with analysts to uncover insights on top fans, FAQs, sentiment trends, and platform performance.
  • Use tools like Sprinklr and platform-native analytics to support reporting.


Content Ideation & Creation

  • Contribute to content ideation with social-first, local cultural relevance.
  • Support creative teams and, when needed, create and produce short-form social video content independently.
  • Stay current with best practices across Meta, TikTok, and emerging platforms — you know what works before the reports tell you.

*Who You Are *

  • Passionate about culture, communities, and all things social.
  • A natural digital native who intuitively understands social platforms, formats, and conversations.
  • Creative, curious, and highly collaborative.
  • Detail-oriented and proactive — you spot trends, risks, and opportunities quickly.
  • Fluent in English (Bahasa Malaysia or Mandarin is a plus for regional relevance).

Tools & Platforms You'll Use

  • Sprinklr (Social publishing + listening)
  • Native social platform tools (Meta Business Suite, TikTok, etc.)
  • Microsoft Office / Google Workspace
  • Basic video editing apps (e.g. CapCut, Canva, Adobe Express)

If you're excited about building brand love through social media and culture, and you're eager to contribute to one of the world's most iconic brands — we'd love to hear from you

*How We'll Support You *
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.

At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.

We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.

Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.

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Social Media

Selangor, Selangor MYR35000 - MYR60000 Y Polymorph Psynergy

Posted today

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Job Description

Our Client is established in 2012 and provides Space Management Solutions with certified international distributors from UAE, Myanmar and Sri Lanka to name a few.

The design, build and install operable acoustic walls, providing an uninterrupted view and elegance. Their smart design allows for relocation and reconfiguration easily.

Position: Marketing Executive

Location: Puchong

Responsibilities:

  • Manage and update social media accounts (e.g, Facebook, Instagram, website management and etc).
  • Plan, launch, and optimize paid social media campaigns to boost brand awareness and engagement.
  • Develop and maintain a social media content calendar in collaboration with internal teams.
  • Analyze performance metrics and prepare weekly/monthly reports on traffic, engagement, and ROI.
  • Engage with online audiences, responding promptly and professionally to inquiries and comments.
  • Monitor industry trends and competitor activities.

Requirements:

  • Diploma/ Degree in Marketing, Mass Communication, or Design or equivalent.
  • Knowledge of social media ads, digital tools, and analytics.
  • Basic design skills (Canva, Photoshop, Illustrator) are a plus.
  • Ability to meet deadlines and manage events or campaigns.
  • Creative thinker with a passion for marketing trends and innovation.
  • Advantage in interior design, building or construction material.
  • Strong written and verbal communication skills in English and Bahasa Malaysia.
  • Possess own transport with valid driving license.

Remuneration packages:

Basic: RM3,500 to RM6,000

EPF, SOCSO, EIS

Allowances:

  • Fixed car allowances.
  • Toll & Parking: Claim by usage and receipts.
  • Petrol / Diesel: Local & Outstation: Company will provide Shell card with limit.
  • Accommodation for outstation works: Claimable.
  • Medical Insurance & claim: Follow handbook (Will provide & brief during first day join work).
  • Performance Incentive scheme or commission scheme will be provided.

Benefit: Long Serving Awards, Expense Claims, Domestic & Overseas Travelling, Group Personal Accident Insurance (Permanent staff only), Career Development

Working Days: 5 days' work week (Mon to Fri)

Working Hours : 8.30am to 5.30pm

Job Types: Full-time, Permanent

Pay: RM4, RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Work Location: In person

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Social Media

Melaka, Melaka MYR40000 - MYR60000 Y VACC SDN. BHD.

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Job Description

We are looking for a creative, detail-oriented, and proactive Social Media & Content Creator to join our team. You will be responsible for managing our online presence, creating engaging content, and supporting various marketing and administrative functions.

Key Responsibilities:

  • Manage and maintain the company's social media platforms: Facebook, Instagram, TikTok, Xiaohongshu (XHS), and company website.
  • Develop creative and engaging content ideas tailored to each platform.
  • Plan, schedule, and execute content strategies to boost brand visibility and engagement.
  • Create high-quality multimedia content including images, videos, and infographics.
  • Keep up with the latest digital trends, viral content, and social media strategies.
  • Design and prepare professional PowerPoint presentations for internal and external use.
  • Conduct research to discover potential customers and new market opportunities.
  • Handle general administrative tasks and company paperwork.
  • Collaborate with internal teams to support marketing campaigns and promotional events.
  • Monitor and analyze social media performance and provide improvement insights.
  • Respond to customer inquiries, comments, and feedback in a timely and professional manner.


Requirements:
  • Diploma or Degree in Marketing, Communications, Multimedia, or related fields.
  • Proven experience managing social media accounts (portfolio is a plus).
  • Proficient in content creation tools (e.g., Canva, CapCut, Adobe Creative Suite).
  • Strong copywriting skills in English , Malay (Mandarin is a plus).
  • Organized, creative, and proactive in learning and executing new ideas.
  • Able to multitask and work independently with minimal supervision.
  • Experience with Xiaohongshu (XHS) and TikTok content creation is an advantage.
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Social Media

Selangor, Selangor MYR40000 - MYR60000 Y NXTLEARN

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Job Description

Are you passionate about creating content that actually connects? Do you know your way around IG, FB, and TikTok trends while also having an eye for performance marketing? We're looking for a Social Media & Marketing Executive to join our team and help us tell stories that inspire students around the world to choose Malaysia as their study destination.

This isn't just another You'll be part of a small, close-knit team that works like family; supportive, collaborative, and always pushing each other to grow.

What You'll Do

  1. Manage and grow our presence across Instagram, Facebook, and TikTok.
  2. Plan and execute digital campaigns with a focus on student recruitment for universities.
  3. Run and optimise Meta Ads and Google Ads (international markets experience is a big plus).
  4. Analyse campaign results and tweak strategies to maximise impact.
  5. Collaborate with a creative and dynamic team to brainstorm fresh, engaging ideas.

What We're Looking For

  1. Hands-on experience with Meta Business Suite and Google Ads (bonus if you've run campaigns targeting international audiences).
  2. Strong knowledge of IG, FB, and TikTok content formats and best practices.
  3. Familiarity with Google Workspace, Notion, Canva, HubSpot; Adobe Creative Suite is a plus.
  4. A creative mindset with the discipline to deliver on deadlines.
  5. A team player who values working in a positive, collaborative environment.

What We Provide

  1. On-site role in SS15, Subang Jaya (a vibrant student hub).
  2. Laptop provided (up-to-spec, no lagging tools).
  3. A supportive team that treats you like family, not just a co-worker.
  4. The chance to make a real impact in shaping how international students see Malaysia.

If you've got the skills, the creativity, and the drive to turn ideas into campaigns that actually work, we want to hear from you.

Apply now and let's build something inspiring together.

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Social Media

Shah Alam, Selangor MYR10000 - MYR25000 Y ZURHA EMPIRE SDN BHD

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Job Description

Pengenalan Syarikat

Zurha Empire Sdn. Bhd. adalah syarikat pemilik jenama pakaian dalam terkenal iaitu ORDERSKALI, sebuah jenama yang menawarkan pakaian dalam berkualiti tinggi, selesa dan bergaya untuk seisi keluarga — wanita, lelaki dan kanak-kanak.

Sebagai syarikat e-dagang yang sedang berkembang pesat, kami aktif menjual di platform seperti Shopee, TikTok Shop, Lazada, serta melalui laman web rasmi

Skop TugasPengurusan Media Sosial

  • Merancang dan melaksanakan strategi media sosial yang selari dengan objektif pemasaran syarikat
  • Merancang, mencipta dan menjadualkan kandungan menarik (posting, reels, video, story) di TikTok, Facebook dan Instagram
  • Mengurus aktiviti harian media sosial termasuk komen, DM dan engagement bersama pelanggan
  • Menganalisis prestasi kandungan dan menyediakan laporan ringkas berkaitan capaian, engagement dan penukaran (conversion)
  • Mengikuti perkembangan semasa media sosial, algoritma dan trend terkini

Penghasilan Kandungan & Visual

  • Merakam gambar dan video produk (menggunakan telefon pintar atau kamera asas)
  • Menyunting dan menghasilkan visual menggunakan aplikasi seperti Canva, CapCut, InShot, VN, PicsArt dan seumpamanya
  • Memastikan semua kandungan konsisten dengan identiti dan mesej jenama

Kelayakan Diperlukan

  • Mempunyai pengalaman atau minat mendalam dalam bidang media sosial dan e-dagang
  • Mahir menggunakan aplikasi suntingan konten seperti Canva, CapCut, atau lain-lain
  • Kreatif, cepat belajar, berdisiplin dan mampu bekerja secara berdikari
  • Bonus jika pernah terlibat dalam industri fesyen, kecantikan atau produk wanita

Faedah Tambahan

  • Suasana kerja yang positif & menyokong pembelajaran
  • Diskaun kakitangan
  • Insentif dan bonus berdasarkan prestasi

Job Type: Full-time

Pay: RM1, RM2,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Professional development

Work Location: In person

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Social Media

Kuala Lumpur, Kuala Lumpur MYR60000 - MYR80000 Y Tektician - Malaysia's PropTech & ERP Solutions Partner

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Job Description

(Hiring: Social Media & Digital Marketing Executive)

Employment Type: Full-Time

For Industry: IT / F&B

___

We're Hiring

Do you live and breathe content? From Instagram Reels to TikTok trends, from crafting scroll-stopping captions to running ads that actually convert — we're looking for someone just like you

As our Social Media & Digital Marketing Executive, you'll:

Plan content ahead of time

Manage content and posting on WordPress, Facebook, LinkedIn and TikTok

Brainstorm creative ideas that fit the brand voice

Create and present content to management and get approvals

Schedule and execute tasks like a pro

Run targeted Ads and campaigns

___

You might be a great fit if you:

Are organized and always a step ahead

Have hands-on experience with Facebook Business Manager, TikTok, and WordPress

Know how to turn insights into action

Understand the balance between fun, value, and brand message

Can work independently and meet timelines

___

What's in it for you?


• A collaborative, forward-thinking team


• Room to grow in strategy and leadership


• Real impact in building a brand's digital presence


• Fun, flexible working vibes

Interested?

Apply today

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