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JR Senior Investigator Pricing Analyst
ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
We are currently seeking a Senior Investigator Pricing Analyst to join our diverse and dynamic team. As a Senior Investigator Pricing Analyst at ICON, you will be essential in developing and analyzing pricing strategies for clinical trial investigators. Your role will involve assessing cost structures, optimizing pricing models, and ensuring financial accuracy to support the successful execution of research studies and maintain strong relationships with investigators.
**What You Will Be Doing:**
+ Analyzing and developing pricing strategies for clinical trial investigators, ensuring alignment with budgetary constraints and project requirements.
+ Collaborating with clinical operations, finance teams, and investigators to gather data, assess cost structures, and develop accurate pricing models.
+ Conducting financial analysis and benchmarking to evaluate pricing competitiveness and identify opportunities for cost optimization and efficiency improvements.
+ Preparing detailed pricing reports and documentation, providing insights and recommendations to support strategic decision-making and financial planning.
+ Ensuring compliance with regulatory requirements and internal policies related to pricing and financial management in clinical trials.
**Your Profile:**
+ Degree in Finance, Accounting, Business Administration, or a related field; relevant certifications or experience in pricing analysis or clinical trial management are advantageous.
+ Extensive experience in financial analysis, pricing strategy development, or cost management, preferably within the clinical research or healthcare sector.
+ Proven ability to analyze complex cost data, develop pricing models, and provide actionable insights for financial decision-making.
+ Strong analytical and problem-solving skills, with proficiency in financial modeling and data analysis tools.
+ Excellent communication and organizational skills, with the ability to collaborate with cross-functional teams and present findings to stakeholders.
**What ICON can offer you:**
Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
+ Various annual leave entitlements
+ A range of health insurance offerings to suit you and your family's needs.
+ Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
+ Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being.
+ Life assurance
+ Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site ( to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here ( in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here ( to apply

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Responsible for the product pricing and reimbursement strategies across the organization.
+ Manages the pricing database.
+ Provides customer price lists, country list prices, and check with field & at time of order.
+ Manages pricing Disputes & overrides.
**OFFICE SUPPORT CAREER STREAM:** Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.
**DIFFERENTIATING FACTORS**
**Autonomy:** Works on assignments that are extremely complex in nature, and may be responsible for leading daily operations.
Performs a variety of complex or technical-advanced administrative and clerical duties .
Has high degree of initiative; Work may be done without established procedures.
**Organizational Impact:** Work may include activities related to special assignments, and providing instructions to accomplish day-to-day work activities to junior individuals in the department .
Work involves obtaining or providing information or data on matters of moderate importance to the function of the department or which may be of sensitive nature .
**Innovation and Complexity:** Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area .
Problems faced are general and may require understanding of other job areas but typically are not complex.
**Communication and Influence:** Communicates with internal and external contacts .
Obtains and provides information on matters of significant importance to the job area.
**Leadership and Talent Management:** May act as a team lead and assistant to the supervisor / manager.
May delegate tasks to other team members and be responsible for the review of work product.
**Required Knowledge and Experience:** Requires advanced practical knowledge within a specific discipline typically gained through extensive work experience and/or education.
Requires minimum of 6 years of relevant experience.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global New Accounts Customer Care Professionals ensure an extraordinary customer experience through prompt and accurate responses to customer inquiries, value generation to increase customer loyalty, along with the responsibility of evaluating and analyzing account information. Customer Care Professionals recommend tailored solutions to customers who include relevant products, services and membership privileges.
**Role & Responsibilities:**
+ Providing an exception level of customer service through daily connection with our customers.
+ Major role of this position is to provide high proficiency handling with customers media by completing application decision at acceptable performance standards.
+ Multitask and efficiently navigate through multiple systems to analyze customer information during application process.
+ Handling customer queries received via phone call, email correspondence received by fax or post.
+ Processing Charge / Credit card applications for new or existing customers through internal systems.
+ Understanding all relevant Risk, Compliance and Fraud criteria and ensure the adherence with.
+ Document necessary application information and recommend solutions that benefit the application decision.
+ Taking on-job-training (OJT) support role for the new hires.
**Minimum Qualifications**
+ Excellent communication skills both verbally and written
+ Proven experience of delivering "above and beyond" customer service with an understanding of the core Relationship Care principles
+ Effective and accurate decision-making skills
+ University graduates or equivalent required
+ Fluency in English. Mandarin and reading Chinese is an added advantage to this position
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**

**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Handling back-office processing, documentation, and administrative support to ensure smooth operations.
+ Performing customer due diligence (CDD), AML, and KYC verification to meet regulatory and compliance standards.
+ Reviewing, validating, and updating customer information with accuracy and confidentiality.
+ Supporting transaction monitoring, flagging unusual activity, and escalating potential compliance risks.
+ Collaborating with internal teams to resolve operational issues and ensure service quality.
+ Meeting individual and team KPIs, while contributing to overall department performance.
+ Ensuring adherence to internal controls, regulatory requirements, and industry best practices.
+ Assisting in process improvement initiatives.
+ Providing support in both routine and ad-hoc projects as assigned by management.
**Requirements:**
+ Education: Bachelor's degree in business administration, Finance, Accounting, or a related field.
+ Experience: Minimum 2-3 years' experience in back-office operations, preferably in banking, financial services, or related industries.
+ Strong knowledge of back-office operations, AML, and KYC processes.
+ Familiarity with compliance, risk management, and regulatory requirements.
**Skills:**
+ Detail-oriented with strong analytical and problem-solving skills.
+ Highly organized and able to handle large volumes of data accurately.
+ Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
+ Ability to thrive in a KPI-driven and deadline-focused environment.
**Languages:**
+ Proficiency in English is required.
+ The ability to speak Mandarin and Cantonese is a strong advantage.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**