What Jobs are available for Market Analyst in Malaysia?
Showing 4 Market Analyst jobs in Malaysia
Customer Onboarding Analyst (Singapore Market)
American Express
Posted 1 day ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global New Accounts Customer Care Professionals ensure an extraordinary customer experience through prompt and accurate responses to customer inquiries, value generation to increase customer loyalty, along with the responsibility of evaluating and analyzing account information. Customer Care Professionals recommend tailored solutions to customers who include relevant products, services and membership privileges.
**Role & Responsibilities:**
+ Providing an exception level of customer service through daily connection with our customers.
+ Major role of this position is to provide high proficiency handling with customers media by completing application decision at acceptable performance standards.
+ Multitask and efficiently navigate through multiple systems to analyze customer information during application process.
+ Handling customer queries received via phone call, email correspondence received by fax or post.
+ Processing Charge / Credit card applications for new or existing customers through internal systems.
+ Understanding all relevant Risk, Compliance and Fraud criteria and ensure the adherence with.
+ Document necessary application information and recommend solutions that benefit the application decision.
+ Taking on-job-training (OJT) support role for the new hires.
**Minimum Qualifications**
+ Excellent communication skills both verbally and written
+ Proven experience of delivering "above and beyond" customer service with an understanding of the core Relationship Care principles
+ Effective and accurate decision-making skills
+ University graduates or equivalent required
+ Fluency in English. Mandarin and reading Chinese is an added advantage to this position
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
Global New Accounts Customer Care Professionals ensure an extraordinary customer experience through prompt and accurate responses to customer inquiries, value generation to increase customer loyalty, along with the responsibility of evaluating and analyzing account information. Customer Care Professionals recommend tailored solutions to customers who include relevant products, services and membership privileges.
**Role & Responsibilities:**
+ Providing an exception level of customer service through daily connection with our customers.
+ Major role of this position is to provide high proficiency handling with customers media by completing application decision at acceptable performance standards.
+ Multitask and efficiently navigate through multiple systems to analyze customer information during application process.
+ Handling customer queries received via phone call, email correspondence received by fax or post.
+ Processing Charge / Credit card applications for new or existing customers through internal systems.
+ Understanding all relevant Risk, Compliance and Fraud criteria and ensure the adherence with.
+ Document necessary application information and recommend solutions that benefit the application decision.
+ Taking on-job-training (OJT) support role for the new hires.
**Minimum Qualifications**
+ Excellent communication skills both verbally and written
+ Proven experience of delivering "above and beyond" customer service with an understanding of the core Relationship Care principles
+ Effective and accurate decision-making skills
+ University graduates or equivalent required
+ Fluency in English. Mandarin and reading Chinese is an added advantage to this position
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
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This advertiser has chosen not to accept applicants from your region.
0
Merchant Maintenance Analyst (HK Market)
American Express
Posted 26 days ago
Job Viewed
Job Description
**Description**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Handling back-office processing, documentation, and administrative support to ensure smooth operations.
+ Performing customer due diligence (CDD), AML, and KYC verification to meet regulatory and compliance standards.
+ Reviewing, validating, and updating customer information with accuracy and confidentiality.
+ Supporting transaction monitoring, flagging unusual activity, and escalating potential compliance risks.
+ Collaborating with internal teams to resolve operational issues and ensure service quality.
+ Meeting individual and team KPIs, while contributing to overall department performance.
+ Ensuring adherence to internal controls, regulatory requirements, and industry best practices.
+ Assisting in process improvement initiatives.
+ Providing support in both routine and ad-hoc projects as assigned by management.
**Requirements:**
+ Education: Bachelor's degree in business administration, Finance, Accounting, or a related field.
+ Experience: Minimum 2-3 years' experience in back-office operations, preferably in banking, financial services, or related industries.
+ Strong knowledge of back-office operations, AML, and KYC processes.
+ Familiarity with compliance, risk management, and regulatory requirements.
**Skills:**
+ Detail-oriented with strong analytical and problem-solving skills.
+ Highly organized and able to handle large volumes of data accurately.
+ Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
+ Ability to thrive in a KPI-driven and deadline-focused environment.
**Languages:**
+ Proficiency in English is required.
+ The ability to speak Mandarin and Cantonese is a strong advantage.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
+ Handling back-office processing, documentation, and administrative support to ensure smooth operations.
+ Performing customer due diligence (CDD), AML, and KYC verification to meet regulatory and compliance standards.
+ Reviewing, validating, and updating customer information with accuracy and confidentiality.
+ Supporting transaction monitoring, flagging unusual activity, and escalating potential compliance risks.
+ Collaborating with internal teams to resolve operational issues and ensure service quality.
+ Meeting individual and team KPIs, while contributing to overall department performance.
+ Ensuring adherence to internal controls, regulatory requirements, and industry best practices.
+ Assisting in process improvement initiatives.
+ Providing support in both routine and ad-hoc projects as assigned by management.
**Requirements:**
+ Education: Bachelor's degree in business administration, Finance, Accounting, or a related field.
+ Experience: Minimum 2-3 years' experience in back-office operations, preferably in banking, financial services, or related industries.
+ Strong knowledge of back-office operations, AML, and KYC processes.
+ Familiarity with compliance, risk management, and regulatory requirements.
**Skills:**
+ Detail-oriented with strong analytical and problem-solving skills.
+ Highly organized and able to handle large volumes of data accurately.
+ Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint).
+ Ability to thrive in a KPI-driven and deadline-focused environment.
**Languages:**
+ Proficiency in English is required.
+ The ability to speak Mandarin and Cantonese is a strong advantage.
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid or onsite arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** Malaysia-SGR-Kuala Lumpur
**Schedule** Full-time
**Req ID:**
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This advertiser has chosen not to accept applicants from your region.
1
MARKET RESEARCH OFFICER
Kuching, Sarawak
Central Coldstorage Kuching Sdn. Bhd.
Posted 20 days ago
Job Viewed
Job Description
Responsibilities: To observe the overall market situation by monitoring market pricing survey and maintaining pricing records for all areas, conduct ad-hoc market surveys, routine customer visits and interviews, as well as stores daily operation surveys.
- Fresh graduates and STPM/Diploma with 1 year working experience in the same or related field. Salary range RM1.8K - RM2.2K depending on the qualification and experience.
- Detail-oriented.
- Excellent organisational and Microsoft excel skills.
- Great interpersonal skills, highly motivated, independent and effective team player.
- Good command of English, Mandarin and Bahasa Malaysia.
- Computer literate.
Is this job a match or a miss?
This advertiser has chosen not to accept applicants from your region.
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