81 Market Analysis jobs in Malaysia

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Ecommerce Marketing Strategy & Planning Manager

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ADA ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Ecommerce Marketing Strategy & Planning Manager

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ADA Get AI-powered advice on this job and more exclusive features. As the eCommerce Marketing, Strategy & Planning, Manager you will play the role of a digital consultant. You will take charge of overseeing the day-to-day client and campaign management for a portfolio of brands and be responsible for managing the entire client relationship – driving value and business outcomes by assisting with strategic direction, campaign management, audience targeting, budget/spend optimization, and reporting. You will manage and develop client relations through the full life-cycle of the account — on-boarding, initial ramp up, ongoing account management, billing, monthly/quarterly business reviews, etc. This position works to understand the client's business needs and endeavors to drive business outcomes backed by our data capabilities.

Advertiser Management & Growth: Deliver client-specific media and outcome-based goals while maintaining and improving client satisfaction levels. Translate business requirements and strategic direction into actionable processes and improve revenue across all assigned accounts. Campaign/project management: Work closely with internal stakeholders; Ad Operations, Creative and data teams and external vendors to drive campaign performance and deliverables. Analyze and report campaign performance with meaningful insights. Data-Centric Consultation: Drive data-centric discussions with clients to identify opportunities and new interests that the advertiser may not be aware of to help drive revenues by suggesting the right technology and media platforms. Revenue Growth: Identify growth hacking opportunities for current advertisers to accelerate their outcome goals. Participate in new business and pitch strategy development. Maintain Industry Knowledge: Keep abreast of industry trends, media trends, innovations and best practices across digital media platforms (Search, Social, Display/ Programmatic and Mobile), data and technology.

Requirements:

The successful candidate will be an inspiring and confident team player with at least: At least 4-6 years of working experience in account/ client management in the online advertising industry. Proven account management and analytical professional experience Leadership experience in managing media specialist teams of 1-4 Proven media planning experience across multiple platforms for performance clients, developing media best practices through testing Proficiency in Excel, Word and PowerPoint Experience in Facebook Ad Manager, Google Search, Display, Google Analytics tools, Programmatic, etc. Experience with in-platform ads of Lazada/Shopee, Meta CPAS campaigns will be advantageous. Fluent in written and spoken language skills in English

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Marketing and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at ADA by 2x Get notified about new Marketing Strategist jobs in

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Senior Marketing Strategy & Operations Manager, Asia Modern Work

Crypto Jobs Remote

Job Description Senior Marketing Strategy & Operations Manager, Asia Modern Work About Microsoft

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more . We foster a culture built on respect, integrity, and accountability , creating an inclusive environment where employees thrive.

Microsoft Asia Sales Enablement & Operations (SE&O) plays a key role in translating our global Commercial Strategy into local execution, ensuring operational excellence and impact at scale. Asia, being one of the most dynamic markets, offers unique opportunities for innovation, transformation, and business growth.

The Role

As the Senior Marketing Strategy & Operations Manager, Asia Modern Work , you will lead go-to-market (GTM) strategies to drive Secure Productivity revenue, adoption, and market share across Asia. This role requires a deep understanding of Modern Work solutions, customer engagement, sales enablement, and marketing execution .

You will collaborate with sales, marketing, and regional partner teams to develop and execute business priorities, ensuring Microsoft continues to lead in the Modern Work segment.

Key Responsibilities Business Leadership

Develop and execute competitive strategies to drive market share and business impact.

Establish strong partnerships with corporate and field teams to align business goals and execution plans.

Lead cross-functional collaboration between sales, marketing, and operations to enhance go-to-market effectiveness.

Provide insights and strategic direction to optimize performance and customer engagement across the region.

Identify market opportunities and adapt business strategies to maximize impact in Asia.

Business Management

Leverage data-driven insights to optimize performance across revenue, market share, and adoption metrics.

Define key performance indicators (KPIs) and align strategies with business objectives.

Collaborate with finance, product marketing, and sales excellence teams to analyze performance trends and drive improvements .

Field Enablement & Execution

Orchestrate and champion solution plays to activate integrated sales and marketing strategies.

Equip sales teams with resources, tools, and insights to drive demand and accelerate pipeline growth.

Partner with regional teams to align execution plans with corporate strategies .

Who You Are

A strategic leader with deep expertise in go-to-market execution and business management .

A cross-functional collaborator , skilled at aligning teams and driving execution.

Passionate about Modern Work solutions , customer engagement, and digital transformation.

Qualifications Required:

10+ years of experience in marketing strategy, business planning, sales enablement, or business development.

Strong knowledge of Secure Productivity solutions, sales operations, and go-to-market execution .

Fluency in English (Additional language proficiency in Korean, Japanese, or Mandarin is a plus).

Preferred:

Bachelor’s Degree in Business, Marketing, Computer Science, or a related field.

12+ years of experience in driving product/solution growth, demand generation, and pipeline acceleration.

Experience working in a multinational, matrixed organization with a track record of success.

Why Microsoft?

Innovative work environment – Shape the future of AI-powered and secure workplace solutions.

Global impact – Work in one of the most dynamic and high-growth markets in the world.

Career development – Access world-class training, mentorship, and growth opportunities.

Competitive compensation – Enjoy comprehensive benefits, bonuses, and long-term incentives.

Microsoft is an equal opportunity employer that values diversity, equity, and inclusion. We encourage applications from all backgrounds and are committed to providing accommodations for candidates with disabilities.

Apply today and join us in redefining the future of Modern Work in Asia!

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E-commerce Marketing, Strategy & Planning Senior Associate (updated)

ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity.

About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity.

Key Responsibilities

As the E-commerce Marketing, Strategy & Planning Senior Associate at ADA , you will be in charge of planning, executing campaigns, monitor, and optimize performance for e-commerce marketing activities, including but not limited to paid ads, display ads, and affiliate marketing . This is an exciting role, enable you with full skillset of overseeing campaign strategy, implementation, trafficking, and analysis with widen of campaign types in across marketplace platforms (Lazada/Shopee/Tiki / TikTok ).

• You will wo r k closely with Commercial Manager/ Commercial Associate on assigned accounts to deliver high performance e-commerce marketing activities across the marketplace platforms .
• You will be proficient in managing client campaigns including strategy development and planning, campaign execution and analysis, providing regular insights and recommendations.
• You will lead the entire campaign planning – proposal – execution – evaluation and optimization cycle for the next campaign.
• You will participate in relevant internal and external training programs for personal and professional development .
• You will work with enthusiastic regional and local ADA leaders and colleagues, and have ability to access to ADA's professional systems and tools that effectively support your daily work.
  
  

What skills and experience you will need?

• 2- 3 years of working experience in e-commerce marketing/ digital performance marketing on marketplace platform, e-commerce enablement agency, or online business team at client side.
• Proven ability to plan, execute, and optimize performance marketing campaigns across platforms like Lazada, Shopee, Zalora, and TikTok Shop.
• Strong understanding of marketplace mechanics, especially around traffic acquisition, conversion, and media buying.
• Skilled in campaign analysis and reporting, with the ability to draw insights and recommend optimizations using tools like Excel and Power BI.
• Effective communicator with the ability to clearly present strategies, performance updates, and recommendations to clients and internal stakeholders.
• Experience collaborating with internal teams (Commercial, Creative, Operations) and external platform representatives.
• Highly accountable with a proactive mindset, capable of managing campaigns end-to-end.
• Proficient in budget management and performance tracking.
• Fluent in writing and speaking skills in English .
  
  

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website for regular updates on available roles.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing and Sales
• Industries Business Consulting and Services

Referrals increase your chances of interviewing at ADA by 2x

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Senior Marketing Strategy & Operations Manager, Asia Modern Work

Crypto Jobs Remote Job Description

Senior Marketing Strategy & Operations Manager, Asia Modern Work

About Microsoft

At Microsoft, our mission is to

empower every person and every organization on the planet to achieve more . We foster a culture built on

respect, integrity, and accountability , creating an inclusive environment where employees thrive. Microsoft

Asia Sales Enablement & Operations (SE&O)

plays a key role in translating our global

Commercial Strategy

into local execution, ensuring operational excellence and impact at scale. Asia, being one of the most dynamic markets, offers unique opportunities for innovation, transformation, and business growth. The Role

As the

Senior Marketing Strategy & Operations Manager, Asia Modern Work , you will lead

go-to-market (GTM) strategies

to drive

Secure Productivity revenue, adoption, and market share

across Asia. This role requires a deep understanding of

Modern Work solutions, customer engagement, sales enablement, and marketing execution . You will collaborate with

sales, marketing, and regional partner teams

to develop and execute business priorities, ensuring Microsoft continues to lead in the Modern Work segment. Key Responsibilities

Business Leadership

Develop and execute competitive strategies

to drive market share and business impact. Establish strong partnerships with

corporate and field teams

to align business goals and execution plans. Lead cross-functional collaboration between

sales, marketing, and operations

to enhance go-to-market effectiveness. Provide insights and strategic direction to

optimize performance and customer engagement

across the region. Identify market opportunities and adapt business strategies to maximize impact in Asia. Business Management

Leverage

data-driven insights

to optimize performance across

revenue, market share, and adoption

metrics. Define key performance indicators (KPIs) and align strategies with business objectives. Collaborate with finance, product marketing, and sales excellence teams to

analyze performance trends and drive improvements . Field Enablement & Execution

Orchestrate and champion

solution plays

to activate integrated sales and marketing strategies. Equip sales teams with

resources, tools, and insights

to drive demand and accelerate pipeline growth. Partner with regional teams to

align execution plans with corporate strategies . Who You Are

A

strategic leader

with deep expertise in

go-to-market execution and business management . A

cross-functional collaborator , skilled at aligning teams and driving execution. Passionate about

Modern Work solutions , customer engagement, and digital transformation. Qualifications

Required:

10+ years of experience

in marketing strategy, business planning, sales enablement, or business development. Strong

knowledge of Secure Productivity solutions, sales operations, and go-to-market execution . Fluency in English

(Additional language proficiency in Korean, Japanese, or Mandarin is a plus). Preferred:

Bachelor’s Degree

in Business, Marketing, Computer Science, or a related field. 12+ years of experience

in driving product/solution growth, demand generation, and pipeline acceleration. Experience working in a multinational, matrixed organization

with a track record of success. Why Microsoft?

Innovative work environment

– Shape the future of AI-powered and secure workplace solutions. Global impact

– Work in one of the most dynamic and high-growth markets in the world. Career development

– Access world-class training, mentorship, and growth opportunities. Competitive compensation

– Enjoy comprehensive benefits, bonuses, and long-term incentives. Microsoft is an

equal opportunity employer

that values diversity, equity, and inclusion. We encourage applications from all backgrounds and are committed to providing accommodations for candidates with disabilities. Apply today and join us in redefining the future of Modern Work in Asia!

#J-18808-Ljbffr

E-commerce Marketing, Strategy & Planning Senior Associate (updated)

ADA WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity. About ADA

ADA is a leading data and artificial intelligence (AI) company that designs and executes integrated digital, analytics, and marketing solutions. We operate in 12 markets in South and Southeast Asia and partner with leading brands to drive their data and digital maturity.

Key Responsibilities

As the E-commerce Marketing, Strategy & Planning Senior Associate at ADA , you will be in charge of planning, executing campaigns, monitor, and optimize performance for e-commerce marketing activities, including but not limited to paid ads, display ads, and affiliate marketing . This is an exciting role, enable you with full skillset of overseeing campaign strategy, implementation, trafficking, and analysis with widen of campaign types in across marketplace platforms (Lazada/Shopee/Tiki / TikTok ).

You will wo r k closely with Commercial Manager/ Commercial Associate on assigned accounts to deliver high performance e-commerce marketing activities across the marketplace platforms . You will be proficient in managing client campaigns including strategy development and planning, campaign execution and analysis, providing regular insights and recommendations. You will lead the entire campaign planning – proposal – execution – evaluation and optimization cycle for the next campaign. You will participate in relevant internal and external training programs for personal and professional development . You will work with enthusiastic regional and local ADA leaders and colleagues, and have ability to access to ADA's professional systems and tools that effectively support your daily work.

What skills and experience you will need?

2- 3 years of working experience in e-commerce marketing/ digital performance marketing on marketplace platform, e-commerce enablement agency, or online business team at client side. Proven ability to plan, execute, and optimize performance marketing campaigns across platforms like Lazada, Shopee, Zalora, and TikTok Shop. Strong understanding of marketplace mechanics, especially around traffic acquisition, conversion, and media buying. Skilled in campaign analysis and reporting, with the ability to draw insights and recommend optimizations using tools like Excel and Power BI. Effective communicator with the ability to clearly present strategies, performance updates, and recommendations to clients and internal stakeholders. Experience collaborating with internal teams (Commercial, Creative, Operations) and external platform representatives. Highly accountable with a proactive mindset, capable of managing campaigns end-to-end. Proficient in budget management and performance tracking. Fluent in writing and speaking skills in English .

By submitting this, you agree to this Privacy Notice and you will be deemed to have consented to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Notice: we are only able to contact shortlisted applicants. We encourage you to continuously visit our website for regular updates on available roles. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Marketing and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at ADA by 2x Get notified about new Senior Marketing Strategist jobs in

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Manager, Performance Marketing & Marketing Communications (RID-00541)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Brand Advisor - Data Analytics & Consumer Insights

Country Heights Damansara, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Director of Marketing & Communications (Pre-Opening)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago International Marketing & Brand Manager (MARCOM)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 5 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Overview

LexisNexis Federal Territory of Kuala Lumpur, Malaysia

Data Analyst III role consults with internal stakeholders to understand problems, collect and analyze data to support data driven business decisions. This role uses data tools to collate, model, interpret, develop visualizations/information products, and communicate to the business. Specifically, individuals in this role will execute on projects/initiatives with high complexity independently. The role will be on shift hour ideally from 3PM to 12AM.

Responsibilities

• Solid understanding of best practices
• Executes on projects and initiatives independently
• Provides support to the analytics team members
• Begins to lead analytics effort with high complexity
• Partners with stakeholders to understand their business needs and to make suggestions for analysis and metrics to drive insights and recommendations
• Understands who the customers are and what is happening in the market with necessary commercial awareness
• Creates visual displays of data through selected tools and analytical packages
• Effectively lead and manage small/operational analytics projects

Qualifications

• Bachelors or Master Degree in Data Analytics/Data Science/Math or equivalent work experience
• Ability to understand complex data structure and to apply advanced blending and refinement techniques including big data and knows how to apply advanced data preparation and refinement techniques
• Experience with different visualizations tools such as Tableau or PowerBI
• Experience in intermediate statistics
• Basic knowledge of big data platforms
• Ability to present complex issues in simple and sophisticated insights
• Ability to combine visualizations from multiple sources to tell an effective and engaging story
• Knowledge of different project management approaches and lifecycles

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs.
• Life Assurance Policies: Providing financial security for your loved ones.
• Long Service Award: Recognition for your dedication and loyalty
• Access to Learning and Development Resources: Empowering your professional growth.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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Overview

LexisNexis Federal Territory of Kuala Lumpur, Malaysia Data Analyst III role consults with internal stakeholders to understand problems, collect and analyze data to support data driven business decisions. This role uses data tools to collate, model, interpret, develop visualizations/information products, and communicate to the business. Specifically, individuals in this role will execute on projects/initiatives with high complexity independently. The role will be on shift hour ideally from 3PM to 12AM. Responsibilities

Solid understanding of best practices Executes on projects and initiatives independently Provides support to the analytics team members Begins to lead analytics effort with high complexity Partners with stakeholders to understand their business needs and to make suggestions for analysis and metrics to drive insights and recommendations Understands who the customers are and what is happening in the market with necessary commercial awareness Creates visual displays of data through selected tools and analytical packages Effectively lead and manage small/operational analytics projects Qualifications

Bachelors or Master Degree in Data Analytics/Data Science/Math or equivalent work experience Ability to understand complex data structure and to apply advanced blending and refinement techniques including big data and knows how to apply advanced data preparation and refinement techniques Experience with different visualizations tools such as Tableau or PowerBI Experience in intermediate statistics Basic knowledge of big data platforms Ability to present complex issues in simple and sophisticated insights Ability to combine visualizations from multiple sources to tell an effective and engaging story Knowledge of different project management approaches and lifecycles Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: Medical Inpatient and Outpatient Insurance: Coverage for your healthcare needs. Life Assurance Policies: Providing financial security for your loved ones. Long Service Award: Recognition for your dedication and loyalty Access to Learning and Development Resources: Empowering your professional growth. About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

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Whats the role?

You will be a part of one of our biggest programs called “Systematic Account Development” which is fully embedded into the new company strategy and a truly global initiative focusing on superior Customer Relationship Management. Your focus will be on Salesforce Sales Cloud, Power BI & CRM analytics, whose goal is to provide cutting-edge processes and features to support our internal sales teams. With innovative and user-centric features embedded into our Salesforce CRM tool, our sales teams are able to help our customers realize the full potential of our Hilti products on the job sites.

What does the role involve?

As a Business Analyst, your role is to understand business requirements, design solution proposals and implement as well as support them in the respective systems. You will be part of an international scrum team, leveraging agile methods while creating strong impact to our customers. Systematic Account Development is an essential part of how we manage our sales processes and enable customers to benefit fully from Hilti products. The team is taking care of implementing and maintaining solutions in Salesforce that gives all stakeholders full transparency about sales opportunities. While your primary technology focus will be on Salesforce Sales Cloud, you will get in touch with other technologies supporting those processes such as SAP S4 HANA, Salesforce Service Cloud, Microsoft, Microservices on AWS and others. Designs, builds, and implements CRMA dashboards, dataflows, and data integrations.

What you need is:

• At least Bachelor’s degree in computer science, software engineering, information technology or related fields.
• Minimum 3 years of experience in Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders.
• Dealing with cloud software business process management and agile methods.
• Strong communication skills with excellent English and interpersonal skills to manage change and perform in a global matrix environment and demonstrated ability in stakeholder management.
• Strong willingness and ability to learn.
• Passion for digital sales and service processes covering business requirements, solution designing, and hands-on implementation, paired with an interest in CRM software (ideally Salesforce area).
• Analytical mindset with strong problem-solving skills and the ability to work independently.
• Data Analysis & Visualization – Ability to query, interpret & analyze data to generate meaningful insights and eloquently communicate findings to stakeholders
• Business acumen - Understand CRM principles and practice, business processes to align analytics with organizational goals

Why should you apply?

At Hilti, were leading the digital transformation in the construction industry. With our innovative technologies, were pushing the boundaries of what's possible—whether it's through advanced software development, data-driven solutions, or state-of-the-art IT infrastructure. By joining our team, youll be part of a dynamic environment where technology meets real-world impact, enabling smarter, more efficient, and safer construction processes worldwide.

We offer:

• Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
• A chance to work with global teams on solutions that are shaping the future of construction.
• Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.

If youre passionate about technology and ready to make an impact in an industry thats critical to shaping the world around us, Hilti Asia IT Services is the place for you!

What do we offer?

At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Kuala Lumpur | Hilti Careers

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Overview

Manager, Data Analysis (Malaysia, India)

Responsible for managing data analysis controls and operational risk processes related to the Client List Derivation. Focus on executing and updating controls, conducting root cause analysis, and communicating findings to stakeholders.

Responsibilities

• Execute and update the Key Control Indicator (KCI) / Control Sample Testing (CST) for the Client List Derivation process to minimise potential failures arising from operational risk events; perform root cause analysis on issues identified and communicate to the relevant process owners.
• Assist in designing and updating KCIs / CSTs to ensure potential failure points are adequately mitigated.
• Coordinate, drive, and direct effective operational risk management for the automated Client List Derivation process.
• Perform root cause analysis on issues and ensure timely communication to the respective process owner.
• Implement and monitor KCI / CST processes, sampling, testing, and recording of related activities; monitor Key Risk Indicators (KRIs).
• Enhance automated KCIs to remain effective and aligned with framework requirements; maintain proper records of KCI / CST activities.
• Identify, assess, mitigate, report, and escalate operational risk exposures; support the team in minimizing risk-related failures and investigate material issues to prevent recurrence.
• Identify new potential failure points and implement appropriate controls; coordinate exceptions and track risk issue resolutions.
• Identify weaknesses in control standards and ensure effectiveness of controls; assist with internal/external audits and provide timely information to stakeholders.
• Prepare risk-related metrics including trend analysis and dashboards.

Ideal Candidate / Qualifications

• 7+ years of banking/financial services experience
• University degree (preferred)
• Strong understanding of operational risk management within a banking environment
• Excellent analytical and problem-solving skills
• Strong background in customer due diligence (CDD) policies and procedures
• Team player with excellent communication, interpersonal and stakeholder management skills
• Practical, pragmatic, and capable of challenging the status quo
• Ability to work in a fast-paced environment and operate independently
• Advanced Excel skills and ability to automate functions
• Good English writing skills

Competencies

• Action Oriented
• Collaborates
• Customer Focus
• Gives Clarity & Guidance
• Manages Ambiguity
• Develops Talent
• Drives Vision & Purpose
• Nimble Learning
• Decision Quality
• Courage
• Instills Trust
• Strategic Mindset
• Technical Competencies: role-specific technical skills

About Standard Chartered

We’re an international bank, committed to responsible growth and making a positive difference for clients and communities. We value diversity and inclusion and seek individuals who bring unique talents to our teams.

What We Offer

• Competitive salary and benefits in line with our Fair Pay Charter
• Retirement savings, medical and life insurance with flexible benefits
• Generous time-off (annual leave, parental leave, sabbatical, volunteering leave) plus global public holidays
• Flexible working options based on location and role
• Wellbeing support, development courses, and Employee Assistance Programmes
• Learning culture with opportunities to reskill and upskill
• Inclusive, values-driven environment

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Banking

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