263 Management Analyst jobs in Malaysia

Knowledge Management Analyst

bp – Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Operations & Advisory is an internal global HR shared services organisation responsible for delivering centralised and standardised HR services for bp from several geographical delivery centres. The Operations & Advisory – Knowledge Management Advisor is the first point of contact to gather and access knowledge within the local RDC and partner with global RDCs as needed. The Knowledge Management Advisor will also receive and implement knowledge deliverables from various stakeholders.

Purpose : Work with the knowledge management coach to implement the Operations & Advisory management strategy. Identify, create and promote knowledge materials that help bp colleagues resolve people and culture queries. Maintain the bp people portal knowledge base.

1. Implement
   • Format, publish and archive knowledge materials in accordance with established writing guidelines.
   • Evaluate and update materials created by stakeholders as requested.
   • Utilise outlined processes and tools to assess and action knowledge and content queries.
   • Build effective relationships with regional delivery centre colleagues and content owners.
2. Maintain
   • Contribute to and measure the accuracy, accessibility and relevance of knowledge-based materials.
   • Identify and update knowledge-based assets due to new system releases or process changes in partnership with the knowledge management coach.
   • Monitor people and culture knowledge performance and flag knowledge issues.
   • Identify opportunities for continuous improvement.
3. Promote
   • Share knowledge updates and data analytics with relevant stakeholders to improve real-time query resolution.
   • Escalate technical issues or configuration change requests as needed to the Activity Manager / Knowledge Coach.
   • Support continuous learning and development of knowledge management capability.

• Bachelor’s degree in a relevant technical/business field or equivalent experience
• Experience in HR or another shared services environment is preferred
• Knowledge management qualification from a recognised institution or equivalent experience is preferred
• 1–3 years of Experience in Knowledge Management environment or equivalent is preferred

• Effective writing skills including spelling, sentence structure and grammar
• Creation and maintenance of knowledge base/portal content
• Foundational knowledge of customer relationship management systems, portal and chatbot technologies
• Digital fluency – UX/graphic design, web editing, wireframes and analytical support tools
• Numeracy & analytical thinking – ability to generate and analyse data to inform decisions
• Risk management – proactively mitigates data privacy risks

• Solution focus – identifies value-added solutions
• Stakeholder management – builds relationships with key stakeholders with a coaching approach
• Business sense & customer focus – understands the relationship between activity and BP strategy

• Acts with integrity and upholds BP values
• Inclusion and collaboration with diverse stakeholders
• Group mindset – considers the bigger picture and team perspectives
• Calm under pressure and adaptable to ambiguity
• Curiosity, resilience and openness to new experiences

• Foundational knowledge of HR management systems, processes and ways of working

• Travel: No travel is expected for this role
• Relocation: This role is not eligible for relocation
• Remote Type: Hybrid of office/remote working

• We are an equal opportunity employer and value diversity at bp. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity, veteran status or disability status. Reasonable adjustments are available for applicants with accessibility needs during the recruitment process.

• Consulting, Information Technology

Overview

This role reports directly to the APAC Head of Vendor Management. The role will work closely with the Regional Vendor Management team to ensure the development and implementation of Best Practices. It will support the regional strategies to deliver long term operational efficiency and financial benefits, whilst minimising business risk.

• Proficient at Excel is a must.

• Ability to read, understand & analyse data is a must but also to contextualize it and lead external & internal discussions based on data is a must.

• Ongoing responsibilities include supporting with data, the optimization of vendor panel sizes and providing analytics/reporting of identified savings & other opportunities.

• Experience in power BI platforms would be preferred.

• To support sourcing initiatives from scoping, definition of Business Requirements, through the application of adapted due diligence process and panel Management.

• Ability to create RFQ, RFP, RFI documents, guide the Business through the definition of their business requirements, develop presentations materials (i.e., ppt) is a must.

• Support the development of a set of vendor performance management best practices which will include the most effective use of Service Level Agreements (SLAs), Developing Key Performance Indicators (KPIs) and Balanced Performance Scorecards for vendors.

• This will include promoting the Vendor Management Best Practices for the compliance and performance management of these vendors appropriate to each local legal and regulatory environment.

• Focus on measuring the right performance criteria (based on the key success levers for the VM function).

• Assist all region/country stakeholders in using procurement platforms and tools.

• Ability & willingness to learn how to use new tools with the right energy & positivity is a must.

• Ability to create guide/training documents on the use of those tools.

• Ability to always think critically to be ahead on how to improve & streamline processes.

• Ability to develop an approach to vendor/ Chubb process mapping and evaluation with a focus on the removal of non-value adding activities and waste removal.

• Ability to understand current, complex, diverse & ever evolving vendors due diligence requirements processes, map them out, find ways to improve them, engage with relevant departments to influence their evolution so risks are mitigated while maintaining Chubb competitive advantage.

• To develop a Continuous Improvement vendor methodology to focus vendor efforts on year-on-year improvements in the end-to-end claims process through Vendor Relationship Management techniques, encouraging vendor innovation and ongoing value-adding initiatives. This should include a “lessons learnt” review process and ongoing Market Analysis.

This role will also be expected to be an advocate of the Claims Vendor Function and “sell” the function to all appropriate areas of the business.They will demonstrate leadership and proficiency in areas of Strategy development, Vendor Performance Management Best Practice, Sourcing processes, governance & compliance management, and guide stakeholders through the Vendor Management process so that value is delivered.

MINIMUM REQUIREMENTS:

• A minimum of 3 years of experience in Claims Vendor Performance Management across multiple vendor categories would be preferable

• Knowledge of Claims vendors and vendor markets.

• Ability to work independently, remotely and objective focussed.

• Tangible evidence of a deliver-based focus.

• Analytical & solution focused skills.

• Proven experience in managing vendor performance management programs using SLA, KPIs and Balanced Scorecards.

• Ability to negotiate & influence effectively & commercially.

• Knowledge of either insurance markets, insurance claims or procurement principles (desirable).

• Strong interpersonal & stakeholder management skills & experience.

• Ability to work as a team & by-self. Self-motivated

• Ability to prioritize effectively.

• Can-do attitude, solution driven.

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Opportunity:

As an Order Management Analyst, you will be responsible for delivering exceptional customer service to our wholesale, e-commerce, and retail customers in the EMEA region.

Your primary focus will be on ensuring accurate and timely order processing, stock allocation, and shipment preparation. You will also play a key role in resolving customer inquiries, claims, and returns, as well as identifying and implementing process improvements.

What Your Impact Will Be:

Order Management

• Process orders accurately and timely from receipt to cash collection.
• Allocate stock to orders and prepare shipments for the warehouse.
• Confirm orders in the customer web portal.
• Manage the order book to align with customer requirements.

Customer Support

• Facilitate inquiries from customers, sales, finance, planning, and logistics teams.
• Proactively communicate discrepancies in customer data to the sales team.
• Resolve claims and returns efficiently.
• Identify and resolve issues and implement preventive measures.
• Coordinate logistical processes to ensure timely delivery.

Process Improvement

• Initiate and drive continuous process improvements, both internally and with customers.
• Analyze key performance indicators (KPIs) such as forecast accuracy and OTIF.

Cross-Functional Collaboration

• Collaborate with marketing, sales, finance, planning, logistics, and customer teams.

What We’re Looking For:

• Education and Experience : Bachelor’s degree in supply chain management and/or related field, 2-3 years of relevant experience.
• Technical Skills : Advanced Microsoft Office skills (especially Excel), AS400 knowledge preferred, strong supply chain process understanding.
• Language Proficiency : Fluent English (written and spoken), Mandarin or Tamil (written and spoken) would be an added value.
• Soft Skills : Excellent communication, problem-solving, analytical, and organizational skills.
• Teamwork and Adaptability : Team-oriented, flexible, and adaptable to change.
• Motivation and Learning : Self-motivated and eager to learn.

Don’t meet every single requirement?At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Our Approach to Flexible Work:

We embrace a flexible work model designed to empower a culture of growth, optimism, and wellbeing, where every employee can reach their full potential. Combining purposeful in-person collaboration with flexibility, our focus is to optimize performance and drive connection for moments that matter.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences.Our products are sold in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential.

Mattel’s award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at and .

Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment.

Videos to watch:
The Culture at Mattel
Corporate Philanthropy

ELITE TRANSFORM CONSULTING PLT is hiring a Full time Project Management Analyst role in Johor Bahru, Johor. Apply now to be part of our team.

Job summary:

• Looking for candidates available to work:
• Monday: Morning, Afternoon
• Tuesday: Morning, Afternoon
• Wednesday: Morning, Afternoon
• Thursday: Morning, Afternoon
• Friday: Morning, Afternoon
• Saturday: Morning
• 2-3 years of relevant work experience required for this role
• Expected salary: RM4,000 per month

Key Responsibilities:

· Plan and schedule production activities based on sales forecasts and order priorities

· Coordinate with purchasing, warehouse, and production teams to ensure timely availability of materials

· Monitor production progress and adjust schedules as needed to meet deadlines

· Track inventory levels and ensure optimal stock without overages

· Identify potential delays and work with teams to resolve issues proactively

· Maintain accurate planning records and generate relevant reports

Job summary

Entity:

People, Culture & Communications

Job Family Group:

HR Group

Job Description:

Operations & Advisory is an internal global HR shared services organisation, responsible for delivering centralised and standardised HR services for bp from several geographical delivery centres. Operations & Advisory – Knowledge Management Advisor is the first point of contact to gather and access knowledge within their local RDC and partner with global RDCs as needed. The Knowledge Management Advisor will also receive and implement knowledge deliverables from various stakeholders.

The purpose of this role is to work with the knowledge management coach to implement the Operations & Advisory management strategy. The person will identify, create and promote knowledge materials that will help bp colleagues to resolve their people and culture queries. The role holder will also be responsible for maintenance of the bp people portal knowledge base.

Key accountabilities:

Implement

Format, publish and archive knowledge materials in accordance with established writing guidelines.

Evaluate and update materials created by stakeholders as requested.

Utilize outlined process(es) and tool(s) to assess and action knowledge and content queries.

Build effective relationships with regional delivery centre colleagues and content owners.

Maintain

Contribute to and measure the accuracy, accessibility and relevance of knowledge-based materials.

Identify and update knowledge-based assets as a result of new system releases and/or process changes in partnership with the knowledge management coach.

Monitor people and culture knowledge performance and flag knowledge issues.

Find opportunities for continuous improvement.

Promote

Share knowledge updates and data analytics with relevant stakeholders e.g., team leaders, people care advisors etc. to improve real time query resolution.

When necessary, bring up technical issues or configuration change requests to the Activity Manager / Knowledge Coach.

Support continuous learning and development of knowledge management capability.

Essential Education:

Bachelor's degree in a relevant technical/business field or equivalent experience

Experience in HR or another shared services environment is preferred

Knowledge management qualification from recognised institution or equivalent experience is preferred

1 – 3 Experience in Knowledge Management environment or equivalent is preferred.

Essential Experience & Job Requirements:

Technical Capability

Effective writing skills which include spelling, sentence structure and grammar.

Creation and maintenance of knowledge base/portal content.

Foundational knowledge of customer relationship management systems, portal and chatbot technologies.

Digital fluency – with experience spanning UX/graphic design, web editing, creation of wireframes and analytical support tools.

Numeracy & analytical thinking – able to quickly and effectively generate and analyse a range of data to inform business decisions.

Risk management – e.g., proactively takes steps to mitigate against data privacy risks.

Business Capability

Solution focus – applies judgement and common sense and seeks to identify solutions which will add value.

Stakeholder management – ability to build and maintain relationships with key stakeholders, demonstrating consultancy skills and a 'coach approach' to build trust.

Business sense & customer focus– keeps up to date with internal and external context, seeks to understand the relationship between their activity and the BP business strategy.

Leadership & EQ Capability

Acts with integrity - demonstrating the BP values and behaviours.

Inclusion and working together – proactively builds and maintains inclusive relationships with a diverse set of stakeholders.

Group mind set - remembers to look beyond individual performance to consider the bigger picture and the team perspective.

Calm under pressure and able to work in ambiguous environments.

Demonstrates curiosity, resilience and openness to new experiences.

Desirable Criteria:

Foundational knowledge of HR management systems, processes and ways of working

Why join us?

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees' lives that are meaningful, so we offer benefits to enable your work to fit with your life These benefits can include flexible working options, paid parental leave policy among others We will ensure that individuals with disabilities are provided reasonable adjustment to participate in the interview process.

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

We are looking for a Workforce Admin who is analytical, detail-oriented, and proactive. This role is ideal for someone who thrives in a fast-paced environment and is eager to grow professionally.

Key Responsibilities:

• Monitor and manage workforce data using Power BI and Excel

• Generate and analyze reports to support workforce planning and decision-making

• Assist with scheduling, manpower planning, and operational admin tasks

• Liaise with internal teams to ensure smooth workforce operations

• Maintain accuracy and confidentiality in handling workforce information

Requirements:

• Minimum Diploma qualification

• Proficient in Power BI and Microsoft Excel

• Strong communication skills (written & verbal)

• Responsible, committed, and quick to adapt in a fast-paced environment

• Willingness to learn and take on new challenges

• Only open to local candidates (Malaysians)

Job Type: Contract

Contract length: 12 months

Pay: RM3, RM3,500.00 per month

Work Location: In person

Operations & Advisory is an internal global HR shared services organisation, responsible for delivering centralised and standardised HR services for bp from several geographical delivery centres. Operations & Advisory – Knowledge Management Advisor is the first point of contact to gather and access knowledge within their local RDC and partner with global RDCs as needed.  The Knowledge Management Advisor will also receive and implement knowledge deliverables from various stakeholders.

The purpose of this role is to work with the knowledge management coach to implement the Operations & Advisory management strategy. The person will identify, create and promote knowledge materials that will help bp colleagues to resolve their people and culture queries.   The role holder will also be responsible for maintenance of the bp people portal knowledge base.

Key accountabilities:

• Implement

• Format, publish and archive knowledge materials in accordance with established writing guidelines.

• Evaluate and update materials created by stakeholders as requested.
• Utilize outlined process(es) and tool(s) to assess and action knowledge and content queries.
• Build effective relationships with regional delivery centre colleagues and content owners.

• Maintain

• Contribute to and measure the accuracy, accessibility and relevance of knowledge-based materials.

• Identify and update knowledge-based assets as a result of new system releases and/or process changes in partnership with the knowledge management coach.
• Monitor people and culture knowledge performance and flag knowledge issues.
• Find opportunities for continuous improvement.

• Promote

• Share knowledge updates and data analytics with relevant stakeholders e.g., team leaders, people care advisors etc. to improve real time query resolution.

• When necessary, bring up technical issues or configuration change requests to the Activity Manager / Knowledge Coach.
• Support continuous learning and development of knowledge management capability.

Essential Education:

• Bachelor's degree in a relevant technical/business field or equivalent experience
• Experience in HR or another shared services environment is preferred
• Knowledge management qualification from recognised institution or equivalent experience is preferred
• 1 – 3 Experience in Knowledge Management environment or equivalent is preferred.

Essential Experience & Job Requirements:

Technical Capability

• Effective writing skills which include spelling, sentence structure and grammar.
• Creation and maintenance of knowledge base/portal content.
• Foundational knowledge of customer relationship management systems, portal and chatbot technologies.
• Digital fluency – with experience spanning UX/graphic design, web editing, creation of wireframes and analytical support tools.
• Numeracy & analytical thinking – able to quickly and effectively generate and analyse a range of data to inform business decisions.
• Risk management – e.g., proactively takes steps to mitigate against data privacy risks.

Business Capability

• Solution focus – applies judgement and common sense and seeks to identify solutions which will add value.
• Stakeholder management – ability to build and maintain relationships with key stakeholders, demonstrating consultancy skills and a 'coach approach' to build trust.
• Business sense & customer focus– keeps up to date with internal and external context, seeks to understand the relationship between their activity and the BP business strategy.

Leadership & EQ Capability

• Acts with integrity - demonstrating the BP values and behaviours.
• Inclusion and working together – proactively builds and maintains inclusive relationships with a diverse set of stakeholders.
• Group mind set - remembers to look beyond individual performance to consider the bigger picture and the team perspective.
• Calm under pressure and able to work in ambiguous environments.
• Demonstrates curiosity, resilience and openness to new experiences.

Desirable Criteria:

• Foundational knowledge of HR management systems, processes and ways of working

Nexperia
is a world-class company in semiconductor development and in-house production. A proven global player with an entrepreneurial mentality. At our core is an 13,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. We support, reward and challenge individuals equally, in a dynamic and energetic environment.

About The Role
Responsible for managing the end-to-end purchase order process, ensuring timely issuance and accurate tracking of orders to meet business needs. You will collaborate closely with suppliers, internal stakeholders, and the Accounts Payable team to resolve queries and maintain smooth operations.

The role requires a proactive approach to problem-solving, adherence to procurement policies, and contributing to continuous process improvements. This position demands strong communication skills, the ability to work under pressure, and flexibility to work in shifting schedules in a dynamic environment.

What You Will Do

• Generate Purchase Orders and resolve any related queries in a timely manner.
• Ensure Purchase Orders are issued in accordance with Nexperia's Procurement Policy.
• Track open orders, supplier confirmations, and delivery dates to meet business needs and avoid disruptions.
• Ensure fulfillment of Service Level Agreements (SLAs) and accurate processing of requests to maintain customer satisfaction.
• Collaborate proactively with stakeholders to resolve issues related to purchase Orders and maintenance.
• Support the Accounts Payable team in resolving complex cases to ensure effective invoice processing.
• Prepare regular and ad hoc reports for analysis and process enhancement.
• Contribute to and participate in process improvement initiatives.
• Engage with customers as necessary to resolve issues.
• Support team members as needed to ensure smooth operations.

What You Will Need

• Bachelor's degree, preferably in Industrial Engineering, Business Administration, or a related field
• 2 to 3 years of experience in procurement, supply chain, or a related industry
• Excellent interpersonal, communication, and analytical skills
• Able to manage procurement processes independently
• Able to multitask in a fast-paced environment and willing to work shifting schedules
• Adaptable to changing priorities and able to work effectively under pressure
• Highly motivated team player with a strong focus on delivering results
• Strong customer service orientation
• Proficient in MS Office and SAP
• Proficiency in English is essential; knowledge of Mandarin is an advantage.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright material and the word Nexperia is a registered trademark.
D&I Statement
As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.