1,387 Mall Sales jobs in Malaysia

• MST Golf, Retail, Malaysia

We are seeking a motivated and customer-focused Sales Associate to join our team. The ideal candidate will deliver exceptional service, drive sales, and support daily store operations. This role is crucial in creating a positive shopping experience and achieving company sales goals.

• Consistently meet or exceed individual and store sales targets through effective customer engagement and upselling techniques.
• Interact with customers across all touchpoints in the sales process, offering personalised assistance to ensure a positive shopping experience.
• Provide prompt, courteous, and knowledgeable service to all customers, ensuring their needs are met with professionalism and care.
• Provide prompt, courteous, and knowledgeable service to all customers, ensuring their needs are met with professionalism and care.
• Maintain visual merchandising standards by executing shop displays, following store SOPs, and ensuring the store environment is clean, organised, and welcoming.
• Monitor stock levels and ensure timely replenishment of merchandise on the sales floor, while assisting with stock checks and inventory management as needed.
• Demonstrate reliability by arriving to work on time and ready to contribute to daily store operations.
• Support the team by carrying out any tasks or duties assigned by supervisors, contributing to a positive and efficient work environment.

• Basic proficiency in English – able to read, and communicate effectively
• Basic computer skills.
• Strong communication and interpersonal skills.
• Presentable, well-groomed, and professional appearance.
• Willing to work on weekends, public holidays, and on shift schedules.
• Fresh graduates or school leavers are encouraged to apply.

Monthly Salary: RM1,700.00 - RM3,000.00

• Welcome and greet customers at the retail store.
• Represent Courts Malaysia professionally and provide excellent service.
• Identify customer needs and preferences.
• Assist customers in selecting and finding products.
• Accurately describe product features and benefits.
• Respond comprehensively to customer queries about products and services.
• Provide information on warranties, product care, and maintenance.
• Promote extended warranties, sales attachments, Home Club membership, and other services.
• Explain financing options and leasing of products.
• Handle point-of-sale transactions, including cash payments.
• Stay updated on pricing changes.
• Manage departmental stock and perform stock counts.
• Record out-of-stock items and manage stock levels.
• Encourage sales attachments and additional services.
• Maintain store cleanliness and organization.

• Proficiency in English and Bahasa Malaysia.
• Preferably Sijil Pelajaran Malaysia (SPM) or equivalent qualification.
• Preferably 1 year of retail experience; fresh graduates are encouraged to apply.
• Basic understanding of customer service, sales principles, and product knowledge.
• Good communication and administrative skills.

• EPF, SOCSO, EIS contributions
• Attractive commission scheme and biannual bonus
• Medical benefits, annual and medical leave
• Shift work availability
• Group hospitalization, surgical, and personal accident insurance
• Uniform provided
• Ongoing training on products, skills, and software
• Opportunities for overseas and local travel for top sales performers

• Sales Assistant - Wellness Seventeen Mall

We are seeking a passionate Retail Sales Associate who will be starting in this new division in PRISM+ Malaysia. This person will be the heart and soul of PRISM+ Malaysia to our retail customers. Being a high growth electronics company, we are looking for a candidate who can show experience in managing different customer expectations while providing a WOW outcome to them.

This driven and ambitious individual will be helping to drive sales and customer satisfaction through the retail sales channel, IOI City Mall, Putrajaya outlet. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal, always inspiring others. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Sales Associate but are not limited to

• Listen to what customers want and assist them in finding the best product for their requirements
• Constantly expand product knowledge and deliver it in engaging ways to customers
• Follow up with customers and provide guidance on product selection
• Set up attractive product displays and promotional booths
• Provide product demonstration, presentation to customers and other stakeholders
• Engage in meaningful interactions and develop positive customer relationships
• Provide feedback for improvement to the retail and management team
• Meet daily targets and submit sales reports and EOD reports accurately.
• Managing inventories at retail store.

• Diploma in Hospitality, Retail or any relevant course of studies
• Minimum of 1 year of retail experience
• Comfortable working 6 days a week
• Willingness to learn and understand the consumer electronics technical specifications
• Strong communication and people skills
• Passionate in engaging customers and providing excellent service

• Annual outpatient benefit (Includes dental and optical benefits)

• Birthday leave
• Annual increment
• Performance bonus

This position is based at Versace TRX Store

Job description

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Under the Artistic Direction of Donatella Versace since 1997, Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

Since 2019 Versace is part of Capri Holdings global fashion luxury group - an equal opportunity employer committed to inclusivity, highly involved in improving the impact on the environment: starting from Versace, all Capri brands are constantly looking at all aspects of their business in a responsible way.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the Store Manager. You will build relationship with customers and maximize sales opportunity, whilst maintaining store standards in terms of image, product and operations, and delivering the Versace customer experience.

Business Development & Client Management

• Partner with management team to strategically achieve sales targets
• Strive to always increase brand and product knowledge
• Master selling skills to satisfy customer needs
• Take action to maximize the sales opportunity on all categories
• Embrace and promote our Retail Excellence Program with both clients and staff
• Build strong partnerships with clients, peers, and management through effective communication
• Ensure superlative customer service standards, to meet customer expectations
• Act as brand ambassador to build relationships with new customers and VIP clientele
• Deliver the ultimate Versace experience to increase customer loyalty
• Drive results through delivering an elevated customer experience both during and after sale service

CRM

• Capture customer data all the time
• Proactively take possible actions to maintain a long-term relationship with customers
• Participate in the organization of In-store & Promotional events
• Implement and manage the boutique’s community outreach program to maintain active social relationships with clients

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.
• Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up
• Remain in compliance with operational and company policies and procedures

YOU’LL NEED TO HAVE

• 3 + years’ experience in luxury retail
• Computer skills to include operation of retail sales system, Word, Excel and email

WE’D LOVE TO SEE

• An entrepreneur with the ability to drive results
• Well connected with a strong ability to engage
• Elevated customer service skills; a true fashion expert with a passion for sales
• Exceptional verbal and written communication skills
• A positive, outgoing, high-energy personality able to thrive within a high paced environment

Job summaryWHY WORK FOR VERSACE Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family.

Key selling points

• 13 month salary with competitive commission
• Friendly and collaborative team
• Luxury retail experience required

MAIN PURPOSE

Most important role as the Sales Associate is the direct link between the Product and Customer. To deliver seamless customer experience as exceptional people delivering and exceptional product, building Customer loyalty and relationships while delivering sales productivity.

KEY RESPONSIBILITIES:

Sales

Developing strong sales turnover for the Store in accordance with the store strategy

• Meeting the turnover targets set by the Store Manager
• Respecting discount policy
• Achieve Key performance indicators defined by the Store Manager

Client Management

Satisfying customers

• • Welcome & handle the clients in the respect of the Maison’s standards (in the Store, on the phone, by mail, or during events)
  • Advise, convince & ensure that each sales is handled accordingly

Building a long-term relationship with the client

• • Ensure and determine the prospect and the follow-up with new clients (local and international)
  • Invite clients to activations and/or events, with post follow-up

Customer Service SAV

• • Take care of each case according to the Maison’s standards
  • Follow up on each case and communicate to the Store Manager each problem

Product/Merchandise/Inventory Management

Participate to the good management of the stock

• • Reception & transfer
  • Take part on inventory management/stocktake
  • Check that all products are correctly handled & priced
  • Look after the merchandising (products are correctly emphasised according to the Store priorities, cleanliness, prices, etc.)

QUALIFICATIONS:

• Strong communicator with clients, team and cross functional colleagues and stakeholders
• Minimum 2 years of experience from retail handling with multiple categories and familiar with luxury retail requirements
• Digitally savvy and able to pick up new technologies (Mobile APPs, social media, Zoom, Teams etc)that would be explored for clienteling and internal communications.