473 Mall Manager jobs in Malaysia
Operations Assistant Manager, Retail Mall
Posted 3 days ago
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Job Description
Reporting to the Centre Manager, we seek an energetic Operations Assistant Manager to join our team, contributing to the growth and visibility of our new retail malls in Putrajaya.
Key Responsibilities:- Ensure smooth day-to-day mall operations with minimal disruptions and high service standards.
- Ensure the service areas, common spaces, and infrastructure in optimal condition.
- Ensure compliance with licensing requirements and safety regulations (e.g., OSHA).
- Establish safety protocols to reduce risks for tenants, visitors, and staff.
- Monitor operational and capital expenses, optimizing resource use to stay within budget.
- Act as the primary liaison for tenants, addressing inquiries, feedback, and operational issues.
- Oversee the staff for facilities, housekeeping, security, etc to meet operational needs.
- Develop preventive maintenance plans to extend facility lifespan and minimize costly repairs.
- Coordinate with vendors to meet contractual obligations and operational requirements.
- Oversee inventory, supplies, logistics, repairs, and maintenance within budget constraints.
- Diploma or Bachelor's degree in Estate Management, Building, Mechanical & Electrical Engineering, or related field.
- Have a minimum of 3 to 5 years of working experience in handling commercial building, especially in mall management or retails operations.
- Familiar with building/retail mall maintenance work and regulations.
- Strong interpersonal and negotiation skills for building relationships with tenants, vendors, and sponsors.
- Proficient with MS Office, other Office applications and CAD software.
- Excellent written and verbal communication skills in English and Bahasa Malaysia.
Assistant Retail Store Manager (IOI Mall Puchong)
Posted 8 days ago
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Job Description
We are seeking a passionate Assistant Retail Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at IOI Mall Puchong . Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.
Responsibilities of a Assistant Retail Store Manager but are not limited to
- Manage, count, verify, and reconcile daily cash register sales
- Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
- Perform opening and closing procedures effectively according to store policies and procedures
- Process and replenish merchandise and ensured stock availability
- Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
- Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
- Recruit and hire new store employees
- Responsible for training and onboarding new employees
- Create and manage store schedules
- Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
- Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
- Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales
- Bachelor’s Degree in Business, Marketing, or any relevant course of studies
- Minimum of 3 years of managerial experience in the retail industry
- Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
- Prior experience in malls landlord relations
- Data-driven with ability to analyse data for stocks forecasting
- Strong Communication and people skills
- Passionate in engaging customers and providing excellent service
- Annual outpatient benefit (Includes dental and optical benefits)
- Birthday leave
- Performance bonus
- Annual increment
Assistant Retail Store Manager (IOI Mall Puchong)
Posted today
Job Viewed
Job Description
This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at
IOI Mall Puchong
. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager. Responsibilities of a Assistant Retail Store Manager but are not limited to
Manage, count, verify, and reconcile daily cash register sales Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly Perform opening and closing procedures effectively according to store policies and procedures Process and replenish merchandise and ensured stock availability Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store Create a positive work environment by motivating and encouraging the team to foster good relationships with one another Recruit and hire new store employees Responsible for training and onboarding new employees Create and manage store schedules Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking Provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls. Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales Bachelor’s Degree in Business, Marketing, or any relevant course of studies Minimum of 3 years of managerial experience in the retail industry Well versed in retail store processes and systems, proficient in Excel/ PowerPoint Prior experience in malls landlord relations Data-driven with ability to analyse data for stocks forecasting Strong Communication and people skills Passionate in engaging customers and providing excellent service Annual outpatient benefit (Includes dental and optical benefits) Birthday leave Performance bonus Annual increment
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Retail Operations Manager
Posted 11 days ago
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Job Description
At MR DIY International, we're more than a global home improvement brand, we're a catalyst for ambitious talent ready to grow beyond borders.
With over 5,000+ stores across 14 countries globally, we offer unmatched international exposure to those looking to build a meaningful, global career. From retail operations and merchandising to strategy, tech, and supply chain. Your work here shapes how millions of customers shop every day.
We are currently recruiting for a Retail Operations Manager.
Job Responsibilities:
- Oversee all Retail HQ units to ensure effective coordination and execution of tasks.
- Develop strategies to improve store operations and ensure store SOP compliance.
- Supervise Retail HQ unit managers and provide guidance on operational priorities.
- Monitor store performance, identify gaps, and implement corrective actions.
- Collaborate with senior management to align retail strategies with business goals.
- Review unit reports and ensure accurate data analysis for decision-making.
- Ensure all team projects are followed up and executed as planned.
Position Requirements:
- Bachelor’s degree in Business Administration, Retail Management, or related field.
- Minimum 5 years of experience in retail operations with good managerial experience.
- Strong leadership, decision-making, and problem-solving skills.
- Ability to manage multiple units and coordinate across departments.
- Strong analytical and strategic thinking skills.
- Excellent communication and stakeholder management abilities.
Assistant Store Manager | IOI CITY MALL
Posted 11 days ago
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Job Description
Inspire, Lead, Succeed – Step into a Assistant Store Manager Role at Lovisa!
Are you ready to take the next step in your retail career? Do you love fashion, thrive in a fast-paced environment, and enjoy leading a team to success? Lovisa is looking for a passionate Assistant Store Manager to help drive our store to new heights. If you're a natural leader with a love for customer experience and styling, this is the perfect opportunity for you.
Who We Are
At Lovisa, we're redefining jewellery by making it stylish, affordable, and accessible. With over 150 new styles arriving in stores each week, we stay ahead of the trends, keeping our customers looking fabulous. As a growing global brand, we’re creating exciting opportunities for passionate individuals who want to build a career in fashion retail.
What’s In It for You
- Career Growth: Lovisa is expanding fast, offering amazing development opportunities to help you advance in your career.
- Fashion Perks: Get discounts on our stylish jewellery, access to exclusive global competitions, and exciting rewards – because we love to celebrate our team.
- Training & Development: We provide full training, from retail skills to learning the art of piercing.
- Supportive Team Environment: Work with a dynamic team of passionate individuals who thrive on teamwork and shared success.
What We’re Looking For
We’re searching for a strong, enthusiastic leader who can inspire a team, drive sales, and ensure every customer has an outstanding experience.
- Fashion-Focused Leader: You have an eye for styling and help customers express their unique style through our jewellery.
- Positive & Motivated: You bring high energy and a proactive attitude to every shift. You lead by example and create a fun, engaging environment.
- Customer-Centric Mindset: You understand that every customer interaction is an opportunity to provide exceptional service.
- Sales-Driven: You are passionate about achieving sales targets, supporting store performance, and motivating your team to succeed.
- Organised & Detail-Oriented: You ensure store operations run smoothly, from stock management to visual merchandising.
The Role
As an Assistant Store Manager at Lovisa, you will play a key role in leading the store to success by:
- Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
- Leading by example to create a customer-focused and results-driven environment.
- Delivering an incredible customer experience that keeps people coming back.
- Training and developing the team, ensuring they have the skills and confidence to succeed.
- Executing flawless visual merchandising, keeping the store looking stylish and on-brand.
Why Lovisa?
We’re committed to diversity, creativity, and passion. Whether you’re from across the street or across the globe, we celebrate your uniqueness and believe it’s what makes our team so incredible.
Ready to take the next step in your career with a growing global brand? Apply now and start your Lovisa journey today.
#J-18808-LjbffrAssistant Store Manager | IOI CITY MALL
Posted 13 days ago
Job Viewed
Job Description
Inspire, Lead, Succeed – Step into a Assistant Store Manager Role at Lovisa!
Are you ready to take the next step in your retail career? Do you love fashion, thrive in a fast-paced environment, and enjoy leading a team to success? Lovisa is looking for a passionate Assistant Store Manager to help drive our store to new heights. If you're a natural leader with a love for customer experience and styling, this is the perfect opportunity for you.
Who We Are
At Lovisa, we're redefining jewellery by making it stylish, affordable, and accessible. With over 150 new styles arriving in stores each week, we stay ahead of the trends, keeping our customers looking fabulous. As a growing global brand, we’re creating exciting opportunities for passionate individuals who want to build a career in fashion retail.
What’s In It For You
- Career Growth: Lovisa is expanding fast, offering amazing development opportunities to help you advance in your career.
- Fashion Perks: Get discounts on our stylish jewellery, access to exclusive global competitions, and exciting rewards – because we love to celebrate our team.
- Training & Development: We provide full training, from retail skills to learning the art of piercing.
- Supportive Team Environment: Work with a dynamic team of passionate individuals who thrive on teamwork and shared success.
We’re searching for a strong, enthusiastic leader who can inspire a team, drive sales, and ensure every customer has an outstanding experience.
- Fashion-Focused Leader: You have an eye for styling and help customers express their unique style through our jewellery.
- Positive & Motivated: You bring high energy and a proactive attitude to every shift. You lead by example and create a fun, engaging environment.
- Customer-Centric Mindset: You understand that every customer interaction is an opportunity to provide exceptional service.
- Sales-Driven: You are passionate about achieving sales targets, supporting store performance, and motivating your team to succeed.
- Organised & Detail-Oriented: You ensure store operations run smoothly, from stock management to visual merchandising.
As an Assistant Store Manager at Lovisa, you will play a key role in leading the store to success by:
- Supporting the Store Manager in driving sales, managing daily operations, and motivating the team.
- Leading by example to create a customer-focused and results-driven environment.
- Delivering an incredible customer experience that keeps people coming back.
- Training and developing the team, ensuring they have the skills and confidence to succeed.
- Executing flawless visual merchandising, keeping the store looking stylish and on-brand.
We’re committed to diversity, creativity, and passion. Whether you’re from across the street or across the globe, we celebrate your uniqueness and believe it’s what makes our team so incredible.
Ready to take the next step in your career with a growing global brand? Apply now and start your Lovisa journey today. #J-18808-Ljbffr
Operations Manager
Posted 4 days ago
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Job Description
We are a dynamic, dedicated team that provides management and support for a global guarding services account that spans across 30+ countries. Our client is an industry-leading datacenter organization, and we pride ourselves in delivering best-in-class solutions through our teams made up of Security Operations, Shared Services, Threat and Incident Management, Environmental Health and Safety, and Human Resources. As part of this team, you’ll work alongside a group of professionals that are committed to excellence and innovation.
About the Role
We’re looking for an Operations Manager to lead a team of security professionals at a major datacenter site. You’ll manage day-to-day security operations, ensuring a safe and secure environment, while building a high-performing team. This role reports to the Campus Security Manager and works closely with other Operations Managers.
What You’ll Do
- Lead, coach, and manage site-based security officers, responders, and control room staff.
- Recruit, onboard, and develop team members in partnership with the local branch.
- Ensure compliance with security policies, procedures, and audit standards.
- Act as a responder or control room supervisor when needed.
- Monitor and maintain on-site security systems (CCTV, access control, etc.).
- Track performance metrics and ensure KPIs are met or exceeded.
- Handle documentation, incident reports, and client communications.
- Support audits, inspections, and safety reviews.
- Act as the point of contact for the site in the CSM’s absence.
- Identify and address potential safety or security issues.
Who We’re Looking For
- Minimum 4+ years of experience in business operations.
- Must be able to speak local language and English at a business proficient level.
- Proven team management experience.
- Strong leadership, communication, and problem-solving skills.
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Experience working in a datacenter or with security technologies (CCTV, access control) is a plus.
- Customer service mindset with the ability to stay calm under pressure.
- Comfortable working in a fast-paced, 24/7 operational environment.
What you’ll get
- Join a high-performing, collaborative team where your contributions truly matter.
- Experience the energy of a fast-paced, dynamic, and high-growth environment while supporting a prestigious multinational client account.
- You’ll gain exposure to a global team and international business operations, with opportunities to travel locally and abroad.
- Be part of an organization committed to employee development, offering ongoing learning, training, and growth opportunities.
The extra stuff
- Candidates must be at least 18 years of age and possess the legal right to work in hiring country.
- A valid passport or ability to obtain a passport immediately is essential.
- Candidates must also be willing to undergo the company’s pre-employment screening process, which includes a background check and drug screening.
At Securitas, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
If you have the above criteria, please submit your application with your updated resume.
Seniority level- Seniority level Associate
- Employment type Full-time
- Job function Management
- Industries Security and Investigations, Hospitality, and Retail
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Sign in to set job alerts for “Operations Manager” roles. Operations Excellence Manager (Kuala Lumpur) Senior Manager - Supply Chain Management Operations Lead (RR) - Operations, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Petaling Jaya, Selangor, Malaysia 1 month ago
Bukit Jalil, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 10 hours ago
Mall Operations Manager / Senior Manager (Central Region - Klang Valley)Petaling Jaya, Selangor, Malaysia 6 days ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago
Shah Alam, Selangor, Malaysia 23 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago
Petaling Jaya, Selangor, Malaysia 4 days ago
Shah Alam, Selangor, Malaysia 23 hours ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR15,000.00-MYR20,000.00 2 weeks ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR5,000.00-MYR7,000.00 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR10,000.00-MYR12,000.00 1 month ago
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago
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Operations Manager
Posted 4 days ago
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Job Description
What drives our operations? Our people! We’re looking for an analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to help us grow our ride-hailing operations in Kuala Lumpur, Malaysia.
About Us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!
About The Role
Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape - here’s your chance! You will be leading the local operations team and working closely with other cross-functional/HQ stakeholders to support our mission to make cities more sustainable, accessible and affordable.
Main tasks and responsibilities:
- Developing strategies to strengthen driver’s value proposition, to continually grow our supply base, performance and retention
- Managing and supporting the operations team by defining precise local operational processes, with a focus on strong operational execution and results, always having our stakeholders in mind
- Hands-on acquisition and onboarding experience - working autonomously and taking initiatives with your team to ensure the best experience for our drivers, guiding them through the stages of drivers acquisition, conversion and activation.
- Analyzing data – you will be monitoring supply metrics to ensure marketplace health and act upon insights
- Identifying trends, risks and improvement opportunities on a local level that may impact the business.
- Advising and closely collaborating with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives that drive growth and efficiency.
- You have 5+ years of experience in operations management, strategy, or business analysis
- Strong exposure to pricing strategy to drive profitability.
- You are a strong leader and collaborator with excellent negotiation and communication skills (both verbal and written) in English and Malay.
- You have a strong sense of ownership, with a hands-on approach
- You are highly analytical and have a data-driven mindset with excellent numerical skills
- You are comfortable with developing analytical and decision frameworks to support your strategies and decisions
Why you’ll love it here:
- Play a direct role in shaping the future of mobility.
- Impact millions of customers and partners in 600+ cities across 50 countries.
- Work in fast-moving autonomous teams with some of the smartest people in the world.
- Accelerate your professional growth with unique career opportunities.
- Get a rewarding salary and stock option package that lets you focus on doing your best work.
- Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
- Take care of your physical and mental health with our wellness perks.
- Some perks may differ depending on your location.
Operations Manager
Posted 4 days ago
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Job Description
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. We believe in diversity and inclusion, cultivating a workplace culture of belonging that views uniqueness as a competitive edge and builds a community enabling our people to push the limits of innovation to create products that add value and improve lives. A career at Flex offers the opportunity to make a difference and invest in your growth within a respectful, inclusive, and collaborative environment. If you're excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
We are looking to add an Operations Manager located at Flex PTP . Reporting to the Director of Production , the Operations Manager will be responsible for directing and coordinating activities of personnel engaged in multi-level assembly, electronic card/system testing, and quality assurance to meet production goals aligned with cost, quality, and delivery standards.
What a typical day looks like:- Develop and manage tracking systems to analyze production rates and product quality, and identify issues proactively.
- Coordinate manufacturing staff to maximize efficiency, including creating schedules, managing labor costs, and providing instructions based on work orders.
- Manage inventory to ensure supply levels meet production quotas, placing orders in advance to prevent depletion.
- Complete administrative duties such as production reports and shift overviews that detail production rates and worker performance.
- Present production information to management, including suggestions for improvements and strategies for implementation.
- Train new staff to ensure consistent performance levels, with new recruits reaching expected performance within two weeks of employment.
- Typically requires a Bachelor’s Degree or equivalent experience, along with 8 years of operations experience. A Master’s degree is preferred.
- Ability to present information effectively to top management and public groups.
- Proficiency with mathematical concepts such as probability, statistical inference, geometry, and trigonometry.
- Ability to apply fractions, percentages, ratios, and proportions to practical situations.
- Full range of medical benefits, dental, and vision coverage.
- Life insurance.
- PTO.
Flex is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy, or any other protected status. We are committed to providing reasonable accommodations for applicants with disabilities. Please email for assistance with the application process (note: this email is for disability accommodations only; resumes and applications should be submitted through the normal process).
#J-18808-LjbffrOperations Manager
Posted 7 days ago
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Join to apply for the Operations Manager role at Ericsson
Join to apply for the Operations Manager role at Ericsson
About this opportunity:
Join the Ericsson team as an Operations Manager! In this role, You will managing NOC 24X7 environment & act as a mentor to the shift resources. The role is to handle the day to day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements!
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
- We believe in sharing our insights and helping one another to build an even better user plane.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
About this opportunity:
Join the Ericsson team as an Operations Manager! In this role, You will managing NOC 24X7 environment & act as a mentor to the shift resources. The role is to handle the day to day operational challenges along with customer Team engagement and ensure smooth operations and as per the contract agreements!
- We believe in trust – we trust each other to do the right things!
- We believe in taking decisions as close to the product and technical expertise as possible.
- We believe in creativity – trying new things and learning from our mistakes.
- We believe in sharing our insights and helping one another to build an even better user plane.
- We truly believe in happiness, we enjoy and feel passionate about what we do and value each other’s technical competence deeply.
- Interface between Customer and line management for the account and must ensure high quality of the services to customer.
- Ensuring KPI / SLA Fulfilment related to Network Surveillance
- Supporting NOC 24*7 (Shift Basis) Operations and remain as single contact for communication towards customer and MNOs
- Customer Problem Management drives and self-initiatives to improve SLAs/process complexity
- Managing Customer communication and providing relevant details to internal and external stake holders
- Problem management of Service Desk function and responsible for SLA fulfilment for customer complaints
- Track of Shift Managers, engineers, their tasks and deliverables
- Supporting Customer and internal L2 teams in case of war-rooms, special events etc. with timely updates of the event
- Managing War-room, running incident management from L1 side, creating chronology and initial incident reports in case of critical/major events
- Interface towards MNOs for NOC governance and reporting
- GSM & CDMA Knowledge, Telecom Service Network, Service Application characteristics, Implementation & integration of processes. People Management, Interpersonal skills.
- Telecom domains like RAN (Mandatory), Core (Basic Understanding is Mandatory).
- Fluent written and verbal communication in English and regional language.
- Experience: 5-15 yrs
- Education: Degree within Electronics Engineering / Telecommunication Engineering / Computer Science / Computer Engineering or equivalent.
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´ possible. To build solutions never seen before to some of the world’s toughest problems. You´l be challenged, but you won’t be alone. You´l be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Malaysia (MY) | Bandar Sunway
Req ID: 769307Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Telecommunications
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Get notified about new Operations Manager jobs in Kelab Darul Ehsan, Selangor, Malaysia .
Operations Excellence Manager (Kuala Lumpur) Operations Lead (RR) - Operations, MY MarketplaceKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago
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