2,071 Logistics Coordinators jobs in Malaysia

Key Responsibilities:

Customer Communication:

• Communicate with customers to understand their shipping requirements, provide updates on shipment status, and address any concerns or inquiries.

Logistics Management:

• Liaise with shipping carriers and logistics service providers to negotiate proper rates, book shipments, and arrange for timely delivery of goods.
• Handle shipping documentation, ensuring compliance with regulations, incoterms, and local laws.
• Coordinate import and export processes to facilitate the smooth and efficient movement of goods across borders, with specific attention to Malaysian laws, customs policies, and business regulations.
• Develop and implement reasonable logistics and customs clearance plans to reduce costs and improve efficiency.

Cost Management:

• Conduct cost simulations and analysis to provide accurate pricing information to customers and internal stakeholders.
• Monitor operational pricing and expenses to identify cost-saving opportunities and optimize profitability.
• Work on reducing logistics costs while improving customs clearance and operational efficiency.

Contract Coordination:

• Coordinate new and existing contracts, including contract negotiations, amendments, and renewals if necessary.
• Collaborate with internal teams to ensure contract terms and conditions are understood and adhered to.

Compliance & Risk Management:

• Ensure all activities comply with relevant laws and regulations, including customs clearance, warehousing, and transportation practices.
• Audit customs clearance and logistics operations, identifying potential risks and developing solutions to mitigate impacts.

Supplier Management:

• Manage and monitor third-party agencies, including customs brokers, warehouse suppliers, and transportation service providers, ensuring service quality and compliance

Qualification

· Diploma or Bachelor Degree in Logistics Management or any related fields

· Fresh graduate in related fields is encourage to apply

· Good Verbal and Writing Skills in English, Bahasa Melayu(Being able to speak Chinese is a plus.)

· Possess own transportation is more preferable.

· Working Location: Port Klang

About the role

We are seeking a Freight Forwarding professional to join our dynamic team at Fast Link International SDN.Bhd' in Bandar Botanic Selangor. This full-time role is integral to the success of our import and export operations, ensuring efficient and compliant logistics management.

What you'll be doing

1. Coordinating the movement of goods and materials internationally through various transportation modes
2. Preparing and processing customs documentation, ensuring compliance with all relevant regulations
3. Liaising with clients, carriers, and other stakeholders to provide timely updates and resolve any issues
4. Optimising logistics processes to enhance efficiency and cost-effectiveness
5. Maintaining accurate records and reporting on key performance metrics
6. Identifying opportunities for process improvements and implementing innovative solutions

What we're looking for

1. Experience in a freight forwarding or logistics role, We also welcome young blood to join us that start from zero.
2. Strong knowledge of import/export procedures, customs regulations, and documentation requirements. Strong motivation for reaching the goals.
3. Excellent communication and interpersonal skills to effectively liaise with clients and partners
4. Proficient in data analysis and problem-solving to optimise logistics operations
5. Ability to work independently and as part of a team to meet tight deadlines
6. Familiarity with transportation management software and industry-specific technology

What we offer

At Fast Link International SDN.Bhd', we are committed to providing our employees with a supportive and rewarding work environment. You can expect competitive remuneration, opportunities for career advancement, and a range of benefits that prioritise your well-being and work-life balance.

About us

Fast Link International SDN.Bhd' is a leading provider of comprehensive freight forwarding and logistics solutions. With a strong presence in Malaysia and a global network of partnerships, we pride ourselves on delivering excellence in international trade management. Our core values of integrity, innovation, and customer-centricity drive us to consistently exceed our clients' expectations.

Apply now to join our team and take the next step in your freight forwarding career.

Client Industry: Leading global freight forwarding, supply chain and technology company (UK-based freight forwarder)

Key Responsibilities:

Primary Functions

• Hunt, win and acquire new business and customers for the organization
• Lead the engagement and grow assigned customers in country
• Maintain positive and close relationships with all assigned customers
• Lead and prepare customer quotations and proposals
• Meet targets and/or increase the organization's revenue, volumes and gross profit
• Execute business development strategies and tactics
• Assist management and leadership in the formulation of sales planning, tactics and strategies when required.
• Interact with local and regional product teams (including Air, Ocean and others) on securing the best rates in the market for customer proposal purposes.
• Manage and analyze the performance of owned customers, identify the need for action and execute these actions
• Support and/or enable the growth of assigned accounts regionally or globally if required.

Secondary Functions

• Work collaboratively with leadership & related stakeholders to implement new & existing sales initiatives
• Work on tenders/RFQs/Bids if required
• Positive internal stakeholder relationship management - Tech, Product, CS, Operations & others
• Contribute ideas on process improvements & implementation of related improvements.
• Internal stakeholder management
• Execute and manage all other jobs as assigned by immediate and dotted line manager

• Diploma / Degree in Business Administration or Sales & Marketing
• Min. five years’ customer facing sales experience of which three years in a sales management capacity in a Freight Forwarding, Shipping, Logistics or Supply Chain environment is a MUST
• Good records in execution of successful sales development strategies

We are seeking a reliable and detail-oriented Intern to join our logistics team. The ideal candidate will be organized, proactive, and able to work efficiently in a fast-paced environment.

• Assist in planning and arranging international shipments to ensure timely delivery.
• Prepare shipping and customs documents in compliance with regulations.
• Work closely with freight partners, forwarding agents, and internal teams to coordinate logistics activities.
• Support the Shipping Manager with sea freight import/export operations, including booking shipments, trucking, and delivery coordination.
• Monitor and update container movement planning to optimize logistics flow.
• Handle and maintain shipping documents (e.g., K1, K2) for import and export clearance.
• Verify incoming shipments for accuracy, quality, and condition.
• Assist in container loading planning by calculating product fit (cartons/pallets) for 20ft and 40ft containers.
• Track shipment status, resolve delays, and communicate updates to relevant teams.
• Liaise with shipping lines, forwarding agents, customers, and authorities for smooth clearance.
• Maintain organized shipping and inventory records using Excel and inventory management systems.
• Support periodic stock counts and audits.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Contribute to process improvement initiatives to enhance logistics efficiency.

TRAINING WILL BE PROVIDED

What You Will Gain:

• Hands-on exposure to international trade, logistics, and supply chain management.
• Practical experience in shipping documentation, customs clearance, and container optimization.
• Skills in coordination, problem-solving, and process improvement.
• Opportunity to work closely with experienced logistics professionals.

Requirements:

• Currently pursuing or recently completed a Degree in Business Management, Logistics and Supply chain or related field (preference will be given to degree students).
• Preference will be given to candidates with strong English communication skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Excel and basic accounting software is an advantage.
• Good analytical and problem-solving skills.
• Ability to work independently and as part of a team.

Benefits:

• Internship allowance provided.
• Enhance learning through hands-on experience to support career advancement.
• Opportunity to be absorbed as a permanent employee upon good internship performance (for final-year students).

Internship Details:

• Minimum commitment: 3 months.
• Opportunities for full-time placement may be offered upon successful completion.

Application Instructions:

Interested candidates are required to apply only through Indeed.

Please note that applications or inquiries made through other channels (phone, email, or social media) will not be entertained.

Job Type: Internship

Contract length: 20 weeks

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• What University are you from?
• What is the name / title of your degree?
• How long is the duration of your internship and what dates are they from?
• Where/who will you live with, and How will you travel to the internship if you are given the opportunity to learn from us?

example answer: i will live with my sister and travel to my internship via motorcycle.

Work Location: In person

About the role

This position requires a fast learner who can work independently in a high-paced environment. You'll need to adapt quickly to new processes and take initiative without waiting for step-by-step instructions. It can be challenging at times, but it's also a great opportunity for someone who thrives in a dynamic environment.

What you'll be doing

Customer Communication & Relationship Management

• Act as the primary contact point for customers for all airfreight-related inquiries.
• Respond promptly to queries regarding shipment status, flight schedules and service options.
• Maintain strong, professional relationships with clients to ensure customer satisfaction and retention.

Booking & Documentation

• Receive and process bookings, ensuring accurate cargo details and special handling instructions.
• Coordinate with airlines, overseas agents, and internal teams to secure space and confirm bookings.
• Prepare, verify, and issue required documentation such as Air Waybills (AWB)
• Ensure all processes comply with IATA, airline, and local customs regulations.

Shipment Coordination

• Monitor shipments from pick-up to final delivery, ensuring deadlines are met.
• Coordinate with warehouse and transport teams for cargo pick-up, handling, and loading.
• Provide shipment tracking updates to customers proactively.

Problem Resolution

• Handle shipment incidents such as delays, damages, or customs hold promptly.
• Liaise with CSA/GSA and insurance providers for claims processing when necessary.
• Provide root cause analysis and preventive solutions for recurring issues.

Internal Coordination & Reporting

• Work closely with sales teams to support new business.
• Update shipment and customer records in the company's system
• Ensure timely submission of billing instructions to the accounts department.

What we're looking for

• Minimum 1 years of experience in a customer service or freight forwarding role
• Strong communication and interpersonal skills to effectively liaise with customers and colleagues
• Excellent problem-solving and attention to detail
• Proficient in using freight forwarding software and MS Office applications
• Knowledge of air freight processes and regulations in the logistics industry
• Ability to work well in a team and under pressure to meet deadlines

What we offer

At Worldgate Express Services Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. You can look forward to competitive remuneration, opportunities for career growth, and a range of benefits to support your well-being.

About us

Worldgate Express Services Sdn Bhd is a leading provider of freight forwarding and logistics solutions. With a strong presence in Malaysia and across the Asia-Pacific region, we pride ourselves on our customer-centric approach and commitment to delivering excellence in every aspect of our operations.

If you're ready to join our dynamic team, apply now and let's discuss how your skills and experience can contribute to our continued success.

Job Summary:

Responsible for managing and coordinating the movement of goods (import, export, air, sea, and land) to ensure timely, cost-effective, and compliant delivery. Acts as a key liaison between clients, shipping lines, airlines, transporters, customs authorities, and internal departments.

Key Responsibilities:

• Freight Operations

• Handle import and export shipments (air, sea, land).

• Arrange bookings with shipping lines, airlines, and freight carriers.

• Monitor cargo movement to ensure on-time delivery.

• Prepare and verify shipping documents (BL, AWB, invoices, packing lists, COO, etc.).

• Forwarding & Customs Clearance

• Coordinate with customs brokers, port authorities, and regulatory agencies.

• Ensure compliance with customs regulations, permits, and trade requirements.

• Prepare and submit customs declarations and related documents.

• Customer Service & Coordination

• Communicate with clients on shipment status, costs, and requirements.

• Provide quotations, freight rates, and logistics solutions.

• Resolve shipment issues, delays, or claims efficiently.

• Documentation & Reporting

• Maintain accurate records of shipments, costs, and operational data.

• Prepare daily/weekly shipment status reports.

• Ensure proper filing for audit and compliance purposes.

• Cost & Vendor Management

• Negotiate rates with carriers, forwarders, and transporters.

• Control freight costs and ensure billing accuracy.

• Coordinate with finance for invoicing and payment follow-ups.

Requirements:

• Diploma/Degree in Logistics, Supply Chain, Business, or related field.

• Knowledge of freight forwarding operations, Incoterms, customs clearance, and trade documentation.

• Experience with air, sea, and land freight preferred.

• Strong communication and negotiation skills.

• Ability to multitask and work under pressure.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Application Question(s):

• What is your expected salary

Work Location: In person

About the role

We are seeking a highly skilled and experienced Customer Service Manager to join our dynamic team at Worldgate Express Services Sdn Bhd. This full-time position is based in Shah Alam, Selangor and will play a crucial role in managing and optimising our sea import freight forwarding operations.

What you'll be doing

• Oversee and coordinate all customer service activities related to sea import freight forwarding operations
• Serve as the primary point of contact for customers, providing exceptional service and resolving any issues or concerns in a timely manner
• Manage and mentor a team of customer service professionals, ensuring they are equipped with the necessary skills and knowledge to deliver high-quality service
• Develop and implement strategies to improve customer satisfaction, identify and address pain points, and enhance the overall customer experience
• Collaborate with other departments, such as operations and sales, to ensure seamless coordination and efficient delivery of freight forwarding services
• Analyse customer data and usage patterns to identify opportunities for growth and process improvements
• Stay up-to-date with industry regulations, trends, and best practices to ensure compliance and maintain a competitive edge

What we're looking for

• Minimum 5 years of experience in a customer service within the freight forwarding industry
• Proven track record of successfully managing and leading a team of customer service professionals
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
• In-depth knowledge of sea import freight forwarding processes, regulations, and best practices
• Strong problem-solving, analytical, and decision-making skills
• Proficiency in data analysis and the ability to use data to drive process improvements
• Familiarity with relevant industry software and technology

What we offer

At Worldgate Express Services Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary and comprehensive benefits package, we offer opportunities for career advancement, ongoing training and development, and a collaborative team culture that values work-life balance.

About us

Worldgate Express Services Sdn Bhd is a leading provider of freight forwarding and logistics solutions in Malaysia. With our extensive network and expertise in sea, air, and land transportation, we deliver reliable and efficient services to a diverse range of clients across various industries. Our commitment to innovation, sustainability, and customer satisfaction has made us a trusted partner for businesses of all sizes.

If you are ready to take on this exciting opportunity and contribute to the growth of our organisation, we encourage you to apply now.