1,506 Local Businesses jobs in Malaysia

IQI Global WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

IQI is a property and investment company operating and advising in Malaysia, Singapore, Hong Kong, UK, US and Dubai. Founded by a diverse range of partners from the UK, US, Malaysia & Singapore the company is uniquely geared towards offering an extensive range of property and services worldwide.

• Prioritize daily work tasks to achieve set objectives.
• Adhere to Standard Operating Procedures (SOPs) in all operational activities.
• Monitor, report, and review campaign progress, providing weekly/monthly updates to management.

• Identify and fulfil customer requirements, ensuring timely communication on campaign status and plans.
• Provide advanced account management support, particularly for Tier 1/Corporate clients.
• Accurately record and maintain all data related to campaign and communication status.
• Develop and maintain positive relationships with potential leads and existing consumers.

• Execute onboarding processes for new consumers, handling and addressing inquiries.
• Assist overseas clients by liaising with the internal teams during onboarding and marketing campaign execution.

• Provide recurring reports to customers on campaign performance.
• Follow up with consumers on their campaign listing performance and share updated campaign plans as needed.
• Conduct cold/warm calling to verify potential buyer leads from marketing campaigns (e.g., Facebook/Company Websites) before forwarding them to the company internal system.
• Ensure accuracy of buyer lead information before distribution to clients.

• Proactively discuss renewal opportunities with existing consumers before contract expiration.
• Maintain strong consumer relationships through new contract agreements.

• Degree/Diploma in business related preferred

Required:

• 1-2 years Account Management experience
• 1 year+ experience in working directly with Customers

Preferred:

• Interested in AI

• Knowledge in using all Microsoft Office applications, especially PowerPoint and Excel. Salesforce and Tableau experience a plus.

• Excellent communication skills between internal teams and external clients

• Working with various stakeholders for different accounts, you will need to provide clear goals and guidance to everyone to ensure alignment.

Cantonese & Mandarin is compulsory to liaise with overseas consumers such as Hong Kong and China.

• Medical Insurance
• Annual Bonus
• Company Trip/Events/Dinner
• Subsidy of gym membership
• Performance Incentive

• Entry level

• Full-time

• Sales, Business Development, and Customer Service

Overview

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team: GrabFood is the fastest growing startup within Grab and is growing rapidly towards becoming the region's #1 provider of food delivery services, conquering a trillion dollar market in the most exciting region in the world.

Get To Know The Role

Manage a portfolio of key restaurants with a focus on building lasting relationships and increasing profitability/revenue. You will maintain existing relationships with merchants to drive growth for GrabFood. You will lead elements of business identification, partnerships, account management, and execution strategy. You will report to the Commercial Manager - Ipoh & NEC and work onsite.

• You will manage a portfolio of key accounts with a focus on building lasting relationships and increasing profitability/revenue.
• You will liaise with merchants for merchant-funded promo programs, merchant commission schemes, new products/features.
• You will identify bottlenecks and potential issues related to merchant operations and the content management process, and provide solutions to these issues.
• You will evaluate strategic and partnership opportunities, performing a broad range of quantitative and qualitative analyses.
• You will analyze data and develop plans to increase revenues/profitability for your portfolio and make decisions that build operational performance for your accounts.
• You will drive growth of key accounts, measured by deliveries and GMV.
• You will work across functions to tailor merchant-specific needs (e.g., customized reporting, marketing support, integrations) and deliver business improvement projects to create value for both merchants and GrabFood.
• You will drive operational excellence by working with the merchants and operations teams.

What Essential Skills You Will Need

• You have a recognized Bachelor's Degree in any field or a Diploma in Business/Management or equivalent.
• You have 1+ years of experience in an account manager role, sales, business development, partnerships, or a similar role.
• You have experience in the F&B industry
• You have experience establishing communication and engagement with prospects, with the ability to provide comprehensive solutions for varying customer needs.
• You can fuse business, strategy, finance, and legal concepts to lead complex, multi-faceted deals and work across internal and external organizations.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

• Collaborate with Operations to monitor shipment project execution and milestones for key customers.
• Support Monthly/Quarterly Business Reviews (MBR/QBR) by preparing and optimizing data and content.
• Monitor performance against Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) and highlight exceptions to relevant teams.
• Quotation & Documentation Support
• Support and Coordinate with Account Manager and Product teams in the relevant branches to gather data and rates for RFQs and quotations.
• Maintain and communicate rate details, handling instructions, and Standard Operating Procedures (SOPs) for assigned accounts.
• Exception & Performance Reporting
• Monitor and communicate exceptions to Account Managers, Operations and Customers, by generating reports on (but not limited to) shipment status, freight spend, brokerage delays, and other key metrics.
• Produce exception reports with Operations and Account Managers for continuous improvement.
• Billing & Payment Coordination
• Work closely with the Account Receivable (AR) team and Payment Center to follow up on outstanding payments.
• Ensure EDI billing accuracy and alignment with customer SOPs.
• Coordinate with all parties to confirm proper EDI messaging is received.
  
  

• PowerPoint skills – the Account Management Coordinator will produce high quality customer-facing presentations
• Excel skills – the Account Management Coordinator will generate different types of reports from Expeditors’ proprietary systems and preparate pivot tables and charts based on customer’ or Expeditors’ requirements
• PowerBI skills (desirable) – basic knowledge of updating or refreshing data, using filters, etc.
• Logistics industry experience (desirable)
• Basic EDI skills
• Basic Accounting skills
  
  

• 13 Months
• Allowance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company

We are looking for a dedicated individual to join us as Technical Account Manager at Aon Philippines, offering you a real opportunity to further develop your capabilities.

The Technical Account Manager is responsible for supporting the day-to-day People operations, primarily focused on accurate and timely processing of payroll, compensation, and benefits. This role ensures that employee data is handled with confidentiality and in compliance with company policies and labor regulations. The ideal candidate is a team player with good communication skills, strong attention to detail, and a willingness to learn and grow within a fast-paced multinational environment.

This is a great opportunity to become a fundamental member of a highly professional and diverse team. Aon is a global organization which strives to provide meaningful career paths for its employees. Come on board and reap the rewards.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

• Ensuring successful renewal of treaty accounts by supporting brokers with their communication with clients and reinsurers
• Responsible for producing the following:

a) Information schedule,

b) treaty slips,

c) quote sheets and market sheets

d) programme schedules and programme schematics

e) broker and compliance checklists

f) cover notes

g) other supporting documentation if necessary

• Cleaning up and analysis of data /statistics aand other underwriting information supporting the negotiation and placement of the account by the broking team
• Handling of special acceptance requests
• Participating in pre and post renewal meetings
• Other incidental duties related to the maintenance of the accounts

This is your opportunity to sell the role! What makes Aon and the role different, and more attractive, than our competitors? Bring the role to life by outlining who they will be collaborating with, and equally who will be supporting them

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work. and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

foodpanda Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
• Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
• Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
• Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
• Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images, pricing accuracy, and updates.
  

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

• Seniority level Associate

• Employment type Full-time

• Job function General Business
• Industries Software Development and IT Services and IT Consulting

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About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
  • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
  • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
  • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
  • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful

Who You Are

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

About the opportunity

We're looking for a highly organized Account Management Coordinator to support our Key Account Managers (KAMs) in the day-to-day operations of managing our strategic grocery partners. This role is crucial for ensuring smooth execution and timely issue resolution to help our partners succeed on the platform.

What You’ll Do

• Operational Support:
  • Assist KAMs in handling day-to-day operational tasks and troubleshooting issues with vendor accounts or listings.
• Promotion Management:
  • Coordinate and support the uploading of promotional campaigns, ensuring correct setup, timely launches, and accurate data input.
• Vendor Onboarding:
  • Help onboard new vendor branches and ensure all necessary information (e.g., SKUs, pricing, availability) is correctly added and maintained on the platform.
• SKU Management:
  • Assist with the setup and updating of menu items or product listings (SKUs), including descriptions, images,pricing accuracy, and updates.

What you need to be successful

Who You Are

• Highly organized and detail-oriented with a strong sense of ownership.
• Able to manage multiple tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Comfortable working with spreadsheets
• Previous experience in an administrative, operations, or account support role is a plus.
• Fluent in English; additional language skills (e.g. Mandarin and Cantonese to communicate with stakeholders) will be a bonus

Who we are

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.