201 Loan Officer jobs in Malaysia

We are looking for a collections officer to assist with the collection of outstanding debts. The collections officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. You may also be required to institute legal action when payments are not made.

To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail. A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.

Collections Officer Responsibilities:

• Reviewing the company debtor list.
• Contacting customers and informing them of their overdue bills.
• Advising customers on their payment options and suggesting methods of payments.
• Negotiating suitable payment plans.
• Maintaining customer payment records.
• Preparing customer financial statements for banks and the state credit department.
• Writing final notice warnings to customers when payments are not being made.
• Instituting legal action when customers fail to pay their debt.
• Responding to customer queries.
• Contacting lawyers and insurance agencies to facilitate payments.

Job Type: Full-time

Pay: RM2, RM5,000.00 per month

Benefits:

• Flexible schedule
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Ability to commute/relocate:

• Kelana Jaya: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• recovery: 1 year (Preferred)

Work Location: In person

This position will oversee all loans and scholarship matters to ensure efficient management of processes and procedures and any other matters related to Loans and Scholarships. The incumbent is also accountable for the development and efficient implementation of innovative solutions to support the Student Services Department's strategic plan particularly in the Loans and Scholarships area.

Key Responsibilities:

Planning, Development, Strategies, Policies

• Initiate and contribute to the development of Standard Operating Procedures.

Loans and Scholarship

• Provide advice to students and parents on loans and scholarship queries.
• Develop and update procedures, deadlines, scheduling and advertisement of available loans and scholarships.
• Maintain student academic records to sponsors, communicate with internal and external customers and providing administrative support to the Student Services Manager.

Awards and Scholarship events

• Act as secretariat to the Loan and Scholarship committee and assist in coordinating the events.

Staff Management and Leadership

• Provide leadership to staff within the Loans and Scholarship Office.

About you

To be successful in this role, you will have:

• Completion of a relevant degree with relevant experience or an equivalent combination of relevant extensive experience and/or education/training.
• Demonstrated ability to be receptive to, and anticipate the needs of students, staff and other internal and external clients and demonstrate flexibility in dealing with people who have competing demands.
• Demonstrated ability to relate effectively to clients and staff on matters of a sensitive and confidential nature.
• Demonstrated ability to interpret and apply relevant policies and procedures.
• Demonstrated problem-solving skills and a high level of attention to detail and accuracy.
• Demonstrated ability to organize time and workload in order to meet deadlines and maintain control of multiple tasks.
• Demonstrated interpersonal skills with the ability to work effectively as part of a team by providing direction and support and to develop and maintain relationships with colleagues and clients.
• Excellent verbal and written communication skills with professional proficiency in the English language.

Desirable

• Previous experience in a tertiary education administration environment.
• Knowledge and understanding of academic processes and welfare issues involved in dealing with university students.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

We are seeking experienced Solution Architects to join our growing Financial Services Core Banking Team in Kuala Lumpur. This full-time role is ideal for professionals at the Director level who will lead the transformation of legacy Silverlake systems to modern cloud-native banking platforms, shaping the future of retail and SME banking technology while ensuring seamless migration with minimal business disruption.

Your Key Responsibilities

Core Banking Transformation

• Lead solution architecture for migration from legacy core systems (e.g., Silverlake SIBS) to cloud-native platforms.
• Design a comprehensive transformation roadmap with phased migration.
• Develop target state architecture supporting retail and SME banking operations.
• Ensure alignment with business strategy, regulatory requirements, and growth objectives.

Technical Architecture & Design

• Architect microservices-based, API-first cloud-native solutions on AWS/Azure.
• Design scalable infrastructure for high-volume banking transactions.
• Implement modern patterns: event-driven architecture, containerization, serverless computing.
• Establish integration architecture for digital channels, payments, and third-party services.

Migration Planning & Execution

• Develop progressive migration strategies.
• Lead data migration planning, mapping, and quality assurance.
• Design cutover management, rollback procedures, and business continuity planning.
• Coordinate with cross-functional teams and external vendors.

Stakeholder Management

• Present architectural recommendations to senior management.
• Collaborate with business units to translate requirements into technical specifications.
• Provide expert consultation on technology selection and implementation.
• Act as a trusted advisor on architectural decisions.

Skills and Attributes for Success

• Strong leadership and communication skills.
• Ability to manage complex transformation projects.
• Strategic thinking with hands-on technical expertise.
• Collaborative mindset and stakeholder engagement capabilities.

Ideally, You'll Also Have

• Experience with next-gen core banking platforms (e.g., Thought Machine, Mambu, Temenos).
• Knowledge of AI/ML integration for fraud detection and risk assessment.
• Familiarity with real-time processing systems and event streaming (Kafka, Apache Pulsar).
• APAC banking market experience and regulatory knowledge.
• Background in fintech partnerships and embedded banking solutions.

What We Look For

• Bachelor's degree in Computer Science, Engineering, or IT.
• TOGAF certification preferred.
• AWS/Azure Solution Architect certification required.
• 8–12 years of banking technology experience, with 5+ years in solution architecture.
• Proven experience in Silverlake SIBS implementation or migration.
• Deep understanding of core banking modules and successful transformation projects.

What We Offer You

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The Opportunity

We are seeking experienced Solution Architects to join our growing Financial Services Core Banking Team in Kuala Lumpur. This full-time role is ideal for professionals at the Director level who will lead the transformation of legacy Silverlake systems to modern cloud-native banking platforms, shaping the future of retail and SME banking technology while ensuring seamless migration with minimal business disruption.

Your Key Responsibilities

Core Banking Transformation

• Lead solution architecture for migration from legacy core systems (e.g., Silverlake SIBS) to cloud-native platforms.
• Design a comprehensive transformation roadmap with phased migration.
• Develop target state architecture supporting retail and SME banking operations.
• Ensure alignment with business strategy, regulatory requirements, and growth objectives.

Technical Architecture & Design

• Architect microservices-based, API-first cloud-native solutions on AWS/Azure.
• Design scalable infrastructure for high-volume banking transactions.
• Implement modern patterns: event-driven architecture, containerization, serverless computing.
• Establish integration architecture for digital channels, payments, and third-party services.

Migration Planning & Execution

• Develop progressive migration strategies.
• Lead data migration planning, mapping, and quality assurance.
• Design cutover management, rollback procedures, and business continuity planning.
• Coordinate with cross-functional teams and external vendors.

Stakeholder Management

• Present architectural recommendations to senior management.
• Collaborate with business units to translate requirements into technical specifications.
• Provide expert consultation on technology selection and implementation.
• Act as a trusted advisor on architectural decisions.

Skills and Attributes for Success

• Strong leadership and communication skills.
• Ability to manage complex transformation projects.
• Strategic thinking with hands-on technical expertise.
• Collaborative mindset and stakeholder engagement capabilities.

Ideally, You'll Also Have

• Experience with next-gen core banking platforms (e.g., Thought Machine, Mambu, Temenos).
• Knowledge of AI/ML integration for fraud detection and risk assessment.
• Familiarity with real-time processing systems and event streaming (Kafka, Apache Pulsar).
• APAC banking market experience and regulatory knowledge.
• Background in fintech partnerships and embedded banking solutions.

What We Look For

• Bachelor's degree in Computer Science, Engineering, or IT.
• TOGAF certification preferred.
• AWS/Azure Solution Architect certification required.
• 8–12 years of banking technology experience, with 5+ years in solution architecture.
• Proven experience in Silverlake SIBS implementation or migration.
• Deep understanding of core banking modules and successful transformation projects.

What We Offer You

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel your extraordinary talents in a diverse and inclusive culture of globally connected teams.

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams provide services in more than 150 countries and territories.

Overview

Join to apply for the Loan Tele-Collection Officer Malaysia role at Mission Consultancy Services Sdn. Bhd.

As a Loan Tele-Collection Officer, you will play a crucial role in managing overdue bills and facilitating the collection of payments. You will contact clients to discuss their debts, negotiate payment terms, and advise on various repayment options. If an agreement cannot be reached, you will take necessary actions to collect outstanding debts.

• Make Calls to Clients: Contact clients via phone (home, work, or mobile) to discuss overdue payments and negotiate repayment plans.
• Negotiate Payment Schedules: Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
• Advise Customers: Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
• Maintain Customer Files: Update and manage customer files, recording all contact details and information provided regarding their debt.
• Prepare Statements: Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
• Write Letters: Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
• Answer Phones: Handle incoming calls from customers and other individuals, addressing queries and providing assistance.

• Malaysian citizens only.
• Minimum 2 years experience in related role.
• Excellent interpersonal, negotiation, and persuasion skills.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Ability to prioritize tasks effectively.
• Strong verbal and written communication skills.
• Capable of critical thinking and sound judgment.
• Education: SPM, Diploma, Bachelor’s Degree, Post Graduate Diploma, or Professional Degree.

• Full-time
• Salary: To be discussed based on experience

• Health insurance
• Performance bonuses
• EPF / SOCSO
• Annual leave

Day shift

Petaling Jaya, Selangor, Malaysia

Please apply online or send your CV to

Overview

As a Loan Tele-Collection Officer, you will play a crucial role in managing overdue bills and facilitating the collection of payments. Your responsibilities include contacting clients to discuss their debts, negotiating payment terms, and advising on various repayment options. If an agreement cannot be reached, you will take necessary actions to collect outstanding debts.

• Make Calls to Clients: Contact clients via phone (home, work, or mobile) to discuss their overdue payments and negotiate repayment plans.
• Negotiate Payment Schedules: Work with customers to establish payment schedules that align with their financial situation while ensuring debt recovery.
• Advise Customers: Provide information on various payment options and, if necessary, inform customers about potential further actions for debt collection.
• Maintain Customer Files: Update and manage customer files, recording all contact details and the information provided to the customer regarding their debt.
• Prepare Statements: Create statements for credit departments and banks when customers do not meet payment agreements or fail to establish new ones.
• Write Letters: Draft letters to inform customers about their debts and to credit agencies, insurance companies, lawyers, and employers if payment agreements are not met.
• Answer Phones: Handle incoming calls from customers and other individuals, addressing queries and providing assistance.

• Malaysian citizens only.
• Minimum 2 years experience in related role
• Excellent interpersonal, negotiation, and persuasion skills.
• Proficient in Microsoft Office, especially Excel/Google Sheets.
• Ability to prioritize tasks effectively.
• Strong verbal and written communication skills.
• Capable of critical thinking and sound judgment.
• Education: SPM, Diploma, Bachelors Degree, Post Graduate Diploma, or Professional Degree.

• Full-time
• Salary: To be discussed based on experience

• Health insurance
• Performance bonuses
• EPF / SOCSO
• Annual leave

Note: Items in bold were converted from strong tags to the allowed bold tag as per the formatting rules.

Schedule : Day shift

Petaling Jaya : Reliable commute or planning to relocate before starting work (Required)

Please apply online or send your CV to

Company Description

CIMB Group is a leading ASEAN universal bank headquartered in Kuala Lumpur, Malaysia. As one of the largest Asian investment banks and one of the world's largest Islamic banks, CIMB Group offers a comprehensive range of consumer, commercial, wholesale, and Islamic banking, as well as asset management services. With over 36,000 staff in 16 locations across ASEAN, Asia, and beyond, CIMB Group is the fifth largest banking group in ASEAN.

This is a full-time on-site role for a Financial Services Consultant located in Kuching. The Financial Services Consultant will be responsible for providing solution for customers needs of Bancassurance - SunLife Products. The role includes analyzing clients' financial situations, developing financial strategies, and maintaining customer relationships through excellent communication and service.

• Strong Analytical Skills
• Experience in Consulting
• Excellent Communication skills
• Ability to develop and maintain client relationships
• Minimum SPM or higher education qualification
• Relevant certifications (e.g., TBE & CEILLI) are a plus