266 Linux Support jobs in Malaysia

Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

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Associate Linux Support Engineer

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Canonical Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Be among the first 25 applicants Join to apply for the

Associate Linux Support Engineer

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Canonical Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an

Associate Support Engineer

to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.

We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we've never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.

Location:

This is a globally remote role.

The role entails

Working from your remote home office to provide technical support for employees. Being available to take ownership of new cases via telephone, email and web Acting as an internal customer advocate keeping them updated in a timely manner Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments. Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers. Drafting and distributing technical notices for internal and external communication. Prioritising your work in order to accomplish the most important and urgent tasks first Keeping on learning as our products and services grow and evolve Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix Maintaining regular communication and information exchange with the rest of the team, locally and remotely Identifying and suggesting any opportunities to provide a better service Participating in a regular weekend working rotation

What we are looking for in you

Exceptional academic track record from both high school and university Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc. Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation Track record of going above-and-beyond expectations to achieve outstanding results Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files) Knowledge or basic hands-on experience on 2 or more of: Linux server administration Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go) Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.) Ability to learn quickly, thrive on change and handle the pressure of a customer facing job Strong written and verbal English communication skills Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year, for company events up to two weeks long

Noting that we require and will perform a background check for this role.

Nice-to-have skills

Experience supporting virtualized environments (KVM, Virtual Box, VMWare) Experience with other open-source desktop technologies Active contribution to open-source projects/forum/code

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at Canonical by 2x Sign in to set job alerts for “Support Engineer” roles.

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Join to apply for the Technical Support role at ELSA ENERGY

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

• Provide expert technical support and advice on subsea inspection and intervention requirements.
• Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives.
• Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards.
• Recommend and implement appropriate intervention measures based on inspection findings.
• Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services.
• Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows.
• Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.
  
  
  

Requirement(s):

• Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification.
• Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques.
• Experience with Subsea Inspection Management Systems or equivalent asset integrity software.
  
  
  

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process Seniority level

• Seniority level Not Applicable

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Oil and Gas

Referrals increase your chances of interviewing at ELSA ENERGY by 2x

Sign in to set job alerts for “Technical Support Specialist” roles.

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What We Do

Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide.

Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners.

Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024).

For more on how Coda helps publishers grow faster and smarter, visit coda.co .

Responsibilities

• Provide high-quality technical support for Coda's platform to users, in-house developers, and global partners across various communication channels.
• Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues.
• Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution.
• Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence.
• Assist internal and external stakeholders in QA testing to validate functionality and ensure system reliability and performance.
• Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed.
• Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews.
• Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency.

Requirements

• Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors.
• Diploma or degree in Computer Science, Information Technology, or related certifications.
• Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory.
• Flexibility, adaptability to changes, and an intense urgency in addressing critical issues.
• Exceptional attention to detail, along with effective problem-solving and time-management skills.
• Basic understanding of programming languages and software development processes.
• Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed.
• Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution.

Working at Coda

With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact.

If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you!

Our Perks*

Wellness Boost: Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter!

Customized Benefits : Tailor your benefits with our flexible plan.

Growth Opportunities : Unlock your potential through clear progression paths.

Skill Development : Access training resources to fuel your personal and professional growth.

Volunteer Time Off: Enjoy paid time off to make a difference in the world through volunteering.

Family Support: Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.

*Benefits are reviewed and updated on a yearly basis

We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr

What We Do Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including Activision, Bigo, Electronic Arts, Moonton, and Riot Games—to grow their revenue and audiences worldwide. Our suite of solutions includes Custom Commerce, a fully customizable web store; Codapay, enabling seamless direct payments through API integration on publishers’ websites; Codashop, the go-to marketplace for millions of gamers to purchase in-game content; and Distribution, extending Codashop content through our network of trusted commerce partners. Headquartered in Singapore with a team of 400+ Codans, Coda has been recognized as an industry leader, named an APAC High Growth Company (2023) by Financial Times, one of Granite Asia’s NextGenTech 30 (2024), a payments leader on Fortune’s Fintech Innovation Asia list (2024), and listed among The Straits Times Fastest Growing Fintechs (2024). For more on how Coda helps publishers grow faster and smarter, visit

coda.co

. Responsibilities

Provide high-quality technical support for

Coda's platform

to users, in-house developers, and global partners across various communication channels. Monitor platform health and service availability using internal tools and dashboards; proactively identify and respond to anomalies, outages, and performance issues. Assess, triage, and manage technical and functional inquiries from global stakeholders, ensuring clear communication and prompt resolution. Manage and prioritize multiple support cases concurrently, maintaining efficiency, accuracy, and SLA adherence. Assist internal and external stakeholders in

QA testing

to validate functionality and ensure system reliability and performance. Identify, investigate, and document incidents; escalate critical issues to the appropriate engineering or operations teams when needed. Take ownership of incident response processes, including detection, impact analysis, stakeholder communication, coordination of response teams, and post-incident reviews. Contribute to continuously improving monitoring, alerting, and incident management processes to enhance system resilience and operational efficiency. Requirements

Minimum of 4 years of technical support experience, preferably within the payments, e-commerce, fintech, or gaming sectors. Diploma or degree in Computer Science, Information Technology, or related certifications. Excellent written and verbal communication skills in English; proficiency in Chinese is a plus, but not mandatory. Flexibility, adaptability to changes, and an intense urgency in addressing critical issues. Exceptional attention to detail, along with effective problem-solving and time-management skills. Basic understanding of programming languages and software development processes. Willingness to work in shifts, including evenings, overnight hours, weekends, and public holidays as needed. Familiarity with monitoring tools and ITSM platforms for incident tracking and resolution. Working at Coda With Codans spread across over 20 countries worldwide, our fast-paced, challenging, and highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda’s growth, and make a lasting impact. If you have a passion for pushing boundaries and thrive on continuous improvement through experimentation, we would love to hear from you! Our Perks* Wellness Boost:

Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Well-being Program - because you matter! Customized Benefits : Tailor your benefits with our flexible plan. Growth Opportunities : Unlock your potential through clear progression paths. Skill Development : Access training resources to fuel your personal and professional growth. Volunteer Time Off:

Enjoy paid time off to make a difference in the world through volunteering. Family Support:

Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs. *Benefits are reviewed and updated on a yearly basis We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued. Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

#J-18808-Ljbffr

ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Technical Support

role at

ELSA ENERGY ELSA ENERGY Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Be among the first 25 applicants Join to apply for the

Technical Support

role at

ELSA ENERGY Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Position : Technical Support

Industry : Oil & Gas

Location : Onshore / Offshore (as required)

Key Responsibilities:

Provide expert technical support and advice on subsea inspection and intervention requirements. Assist in the planning, coordination, and execution of subsea inspection programs in line with SIMS objectives. Review and interpret subsea inspection data, ensuring accuracy, completeness, and compliance with industry standards. Recommend and implement appropriate intervention measures based on inspection findings. Liaise with internal teams, contractors, and vendors to ensure timely and efficient delivery of SIMS services. Support the development, maintenance, and continuous improvement of the Subsea Inspection Management System database and workflows. Ensure all inspection and intervention activities are performed in accordance with health, safety, and environmental (HSE) policies and regulatory requirements.

Requirement(s):

Bachelors degree in Engineering (Mechanical, Marine, Subsea, or related discipline) or equivalent technical qualification. Knowledge of subsea systems, inspection methods (ROV, diver, NDT), and intervention techniques. Experience with Subsea Inspection Management Systems or equivalent asset integrity software.

Note: Only those applicants who meet the above criteria will be contacted as part of shortlisting process

Seniority level

Seniority level Not Applicable Employment type

Employment type Full-time Job function

Job function Information Technology Industries Oil and Gas Referrals increase your chances of interviewing at ELSA ENERGY by 2x Sign in to set job alerts for “Technical Support Specialist” roles.

Petaling Jaya, Selangor, Malaysia 5 days ago Federal Territory of Kuala Lumpur, Malaysia 1 year ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago IT Technical Support Specialist (BAU) - IT Department

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,500.00-MYR9,500.00 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 weeks ago Petaling Jaya, Selangor, Malaysia 2 days ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Technical Application Specialist (ERP Support)

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Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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HTS is a leading provider of modern IT and network solutions for enterprise markets through a comprehensive range of managed IT support services to a global clientele. We are recognized for delivering end-to-end IT solutions that address the business and technology needs of our clients. Our professional consulting, data solutions, and maintenance services help clients adapt to changing technology demands. With extensive operational experience, we meet and exceed client expectations, enabling them to maximize their business potential.

Role Description

This is a contract role for a Technical Support Specialist located on-site in Malaysia. The Technical Support Specialist will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Day-to-day tasks include analyzing technical problems, offering solutions, maintaining hardware and software, and supporting end-users with various IT-related needs.

Qualifications

• Technical Support and Troubleshooting skills
• Strong Analytical Skills
• Customer Support and Customer Satisfaction skills
• Excellent communication capabilities
• Ability to work independently and on-site
• Experience with Windows and Office deployment services is a plus
• Relevant certifications or a degree in IT-related fields

Seniority level

• Seniority level Entry level

Employment type

• Employment type Contract

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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Get notified about new Technical Support Specialist jobs in Kuching, Sarawak, Malaysia .

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Join to apply for the Technical Support Engineer role at The Access Group

Join to apply for the Technical Support Engineer role at The Access Group

Direct message the job poster from The Access Group

Lead Talent Acquisition Partner at The Access Group

Join the Access Family and see how we make software ideas become a reality!
Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help us continue to grow.
We are the number one UK headquartered software provider in the UK and are forecasted to grow to a global population of over 12,000 employees by 2026.

What are we all about?
At Access, we love software and how technology never stays the same. It's this obsession that drives us to work closely across sectors to understand the business needs of our customers - from the Hospitality sector, to Manufacturing industry, to Not for Profit's to Construction, and many more.
We're passionate about helping our customers stay one step ahead of the challenges facing their industry and business, currently helping over 60,000 customers to have the freedom to do more.

About you:
You are excited about working for a best in class, fast growing Software house and solve business-critical problems for our customers.
You have strong analytical and problem-solving skills and are a creative thinker.
You are passionate about software and its potential to move organizations forward through innovation. You also have the desire to help your customers by giving them a best-in-class service.

Day-to-day, you will:
• Resolve cases escalated from Level 1
• Provide technical expertise and guidance to Level 1 agents
• Maintain our case management system to a high level of accuracy, ensuring all queries are recorded, solved, or escalated, as appropriate.
• Lead root cause analysis for recurring issues and implement solutions
• Take initiative and support continuous improvement of our customers experience by proactively identifying case trends, researching potential challenges, and creating solutions.
• Support digital deflection initiatives by guiding customers to self-service options
• Ensure no cases remain unresolved beyond company SLA guidelines
• Participate in knowledge sharing and continuous improvement initiatives
• Ensure that the quality of the support meets The Access Customer Service standards by delivering against and exceeding your objectives.

Your skills and experiences might also include:
• The ability to develop a broad knowledge of our software.
• An ability to grasp technical concepts and new product functionality quickly.
• Excellent written and verbal communication skills in English
• Hospitality or customer service experience
• Ability to work rotating shifts including nights, weekends, and holidays for 24/7 coverage
• The ability to act as a role model for best practice and actively promote a positive working environment. You deliver value to the business, effectively, efficiently and to a high standard.
• Effective communication skills. You are a confident, clear, and warm communicator with a flexible and constructive approach to customers and to the team alike.
• You work at pace, are goal orientated and have a strong delivery focus.
• You remain calm and professional when handling challenging queries.
• Have Enthusiasm in busy periods and ability to work in a team.

What does Access offer you?
We are a growing software company, and we deliver on what we say we do! We take the development of our people very seriously and we will work with you to carve out your success plan and an opportunity to accelerate your career and make a real difference.
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you are with us), and a matched pension scheme you will also be able to choose from a range of benefits to suit you. We pride ourselves on being an organisation that gives back so you will also have a charity day you can take to support something that matters to you.

At Access we are all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we would still love to hear from you. You might just be who we are looking for.
We love the fact that we are all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it is just more fun!
What is holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries IT Services and IT Consulting

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Sign in to set job alerts for “Technical Support Engineer” roles. Information Technology Support Engineer - Campus Hire 2025

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HRBP @ TICA Group | Geography Information Systems

Responsibilities

• Provide technical supports and product selection/solutions (mainly AHU) according to customer’s daily inquiries.
• Prepare quotation and cost analysis as well as negotiating and closing project sales.
• Generate project lists and forecast and preparation of periodical reports.
• Release project order to production planner and factory representative for manufacturing process
• Conduct product introduction, technical training/discussions to customers.
• Collect market information and customers feedback for product development and continuous service improvement
• Ad-hoc assignment from supervisor from time to time

Qualifications

• Candidate must possess at least Professional certificates / Diploma / Advanced / Higher / Degree in Engineering studies / HVAC studies.
• Candidate with minimum two to three (2-3) years of HVAC working environment.
• Familiar with technical key point and solutions for air handling unit is an advantage
• Must possess good communication and personal skills, team work, and problem-solving skills
• Ability to work under pressure, multi-tasking effectively and manage priorities in fast paced environment
• Multi-lingual skills in speaking or writing in Bahasa, Chinese, and English
• Computer proficiency: Microsoft Office, Microsoft Outlook, AutoCAD
• Moderate travelling is required

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Training
• Industries HVAC and Refrigeration Equipment Manufacturing

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Job Responsibility

• Provide AED-related services and equipment dispatch to clients, including delivering AEDs and accessories, conducting AED briefings, maintenance, and installation.
• Follow up with existing clients to achieve KPI targets for cold calling; leads will be provided.
• Meet KPI targets for AED accessory replacements, maintenance, and upselling of products and services.
• Handle all AED service-related matters, ensuring high work quality standards.
• Generate revenue and meet sales targets as per company expectations.
• Provide accurate and complete information to client queries.
• Handle customer complaints with appropriate solutions, follow up to ensure resolution.
• Maintain good collection of payments from clients.
• Keep records of customer interactions and update the company database and official communication groups.
• Follow communication procedures, guidelines, and policies.
• Ensure all work is completed according to set timelines, maintaining high work quality.

Job Requirements

• Diploma or higher in any field; Bachelor's or Postgraduate degree preferred.
• At least 1 year of experience in sales or related fields.
• Excellent presentation, communication, and interpersonal skills.
• Proficiency in English and Bahasa Malaysia; Mandarin is an advantage but not compulsory.
• Computer literacy, especially in MS Office.
• Willing to travel; own transport and valid driving license required.

Highly Recommended If You Are

• Experienced in corporate sales or installation of furniture/equipment.
• Possess good interpersonal and communication skills.
• Well-presented and professional appearance.

Job Benefits Job Highlights

• Competitive salary plus sales commission.
• Employee benefits including EPF, PERKESO, medical, and insurance.
• Performance-based bonuses twice a year.
• Company trips, outings, events, and CSR programs monthly.
• Awards for attendance, performance, and sales achievements.
• Training for soft skills and sales development.
• Car and gadget allowances, profit sharing for higher positions.
• Flexible working arrangements (terms & conditions apply).
• Monday to Friday work week.
• Opportunities for career advancement.
• Entitlement to all federal and state public holidays.

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