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Associate Managing Consultant, Advisors & Consulting Services - Strategy & Transformation

Mastercard

Posted 13 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services - Strategy & Transformation
Mastercard Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience.
Roles and Responsibilities
Client Impact
Manage deliverable development and workstreams on projects across a range of industries and problem statements
Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
Manage working relationship with client managers, and act as trusted and reliable partner
Team Collaboration & Culture
Develop sound business recommendations and deliver effective client presentations
Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines
Lead team and external meetings, and lead or co-lead project management
Contribute to the firm's intellectual capital and solution development
Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants
Qualifications
Basic qualifications
Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
Experience managing clients or internal stakeholders
Logical, structured thinking, and affinity for numerical analysis
Advanced Word, Excel, and PowerPoint skills
Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
Ability to communicate effectively in English and the local office language (if applicable)
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Preferred qualifications
Experience managing tasks or workstreams in a collaborative team environment with third parties
Experience coaching junior delivery consultants
Relevant industry expertise
MBA or master's degree with relevant specialization (not required)
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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Senior Delivery Consultant - Strategic Transformation Program Lead, ASEAN Professional Services

Kuala Lumpur, Kuala Lumpur Amazon

Posted 7 days ago

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Job Description

Description
The Senior Delivery Consultant - Transformation Program Lead plays a crucial role in driving strategic change and ensuring successful program execution. This individual will lead cross-functional teams, manage stakeholder expectations, and deliver tangible business value through the implementation of transformation initiatives.
The individual will:
- Spearhead large-scale strategic change initiatives and transformation programs
- Drive efforts to boost operational efficiency, elevate customer experience, and propel business growth
- Collaborate with executive team to align program objectives with company vision and priorities
- Develop comprehensive program plans outlining timelines, resources, risk mitigation, and communication
- Ensure initiatives align with organizational needs, regulations, and market dynamics
Key job responsibilities
Program Strategy and Planning:
- Collaborate with executive stakeholders to define the strategic vision, objectives, and scope of transformation programs.
- Develop and manage comprehensive program plans, including timelines, resource allocation, risk mitigation strategies, and communication plans.
- Ensure alignment between program goals and organisational priorities, considering business needs, regulatory requirements, and market trends.
Program Execution and Delivery:
- Lead cross-functional teams, ensuring effective collaboration, communication, and coordination across different departments and stakeholder groups.
- Oversee the execution of program initiatives, monitoring progress, and ensuring adherence to established timelines and budgets.
- Identify and address potential risks, issues, and dependencies that may impact program success.
- Implement robust change management processes to facilitate the smooth adoption of new processes, systems, or organisational structures.
Stakeholder Management and Communication:
- Build and maintain strong relationships with executive leadership, program sponsors, and key stakeholders.
- Communicate program status, progress, and achievements to stakeholders through regular reporting and presentations.
- Facilitate effective decision-making by providing insights, analysis, and recommendations based on program data and industry best practices.
- Manage stakeholder expectations, address concerns, and resolve conflicts that may arise during program execution.
Continuous Improvement and Benefits Realisation:
- Establish and monitor program success metrics, ensuring alignment with desired business outcomes and value creation.
- Conduct post-implementation reviews to assess program effectiveness, identify areas for improvement, and capture lessons learned.
- Collaborate with relevant teams to sustain program benefits and drive continuous improvement initiatives.
A day in the life
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing
Basic Qualifications
- 10+ years of external or internal customer facing, complex and large scale project management experience
- 7+ years of IT platform implementation in a technical and analytical role experience
- 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- Bachelor's degree, or 10+ years of professional or military experience
Preferred Qualifications
- Experience translating technical aspects of analysis and metrics into actionable insights for the advertiser and both technical and non-technical stakeholders
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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