309 Kitchen Manager jobs in Malaysia

• Manage and optimize daily kitchen operations to ensure smooth and efficient workflows
• Design and refine the menu to enhance product competitiveness and uniqueness
• Control food costs while ensuring dish quality and maximizing profitability
• Order and manage inventory of food and supplies, ensuring proper storage and stock levels
• Train and manage kitchen staff to uphold food safety and hygiene standards
• Assist in new store openings including kitchen recruitment, training, and process design
• Communicate effectively with FOH and management to align dish quality with customer expectations
  
  

• Candidates must possess at least Diploma
• Mature, with strong kitchen management capabilities
• Proficiency in Mandarin is an advantage to communicate with Mandarin-speaking customers and suppliers
• At least 3 years of experience in cuisine, hot pot chain (preferred)
• Minimum 3 years of kitchen management experience, capable of leading a team
• Experience with new store setup, SOP development, and kitchen process design
• Excellent knife skills, including chicken cutting and deboning (preferred)
• Proactive attitude, strong sense of responsibility, and able to work under pressure
• Excellent leadership and communication skills, able to manage a kitchen team of 10+ staff
• Willing to work on weekends and public holidays
  
  

• Free staff meals
• Staff Discount
• Uniform provided
• EPF, SOCSO, EIS contributions
• Hostel Provided
• Medical Reimbursement
• Attendance or performance incentives
• Annual leave, sick leave & paid public holidays

Novotel Hotels Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Restaurant Manager role at Novotel Hotels

Novotel Hotels Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Restaurant Manager role at Novotel Hotels

Company Description

Novotel Kuala Lumpur City Centre

Hotel that makes every moment matter

Situated in the Golden Triangle of Kuala Lumpur, the hotel offers a convenient position between the PETRONAS Twin Towers and Bukit Bintang. Within a short stroll of less than five minutes, guests can easily reach the Kuala Lumpur Convention Centre and shopping destinations such as Pavilion Kuala Lumpur and Suria KLCC. With 302 rooms, all of which are smoke-free with various amenities including complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk.

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine at this all-day dining restaurant. For socialising or refreshment, Gourmet Bar offers a range of alcoholic and non-alcoholic drinks. Guests staying on our premier floors or holding Accor Platinum and Diamond memberships enjoy exclusive access to Premier Lounge. Stay active with our outdoor swimming pool and fitness centre. Organise meetings and events in our six versatile ballrooms.

When in Kuala Lumpur, guests can explore a myriad of attractions located close to the hotel, including landmarks like Petronas Twin Towers, Aquaria KLCC, KL Tower, KL Forest Eco Park, Petaling Street (Chinatown), and numerous other captivating sights.

Be it a business or leisure trip with your family or loved ones, our prime location ensures that most of the must-visit destinations in Kuala Lumpur are within reach.

Job Description

As the Restaurant Manager, you are responsible for managing the daily F&B operations, including the selection, development and performance management of employees. In addition, you oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.

What You Will Be Doing

• Operational Leadership: Lead daily operations of the food and beverage department, specific outlets, or event venues. Ensure that all areas operate smoothly, in alignment with hotel standards, and exceed guest expectations. Problem-solving, and organizational skills.
• Guest Service Excellence: Quickly and professionally handle guest concerns, ensuring satisfaction and a memorable experience. Passion for guest service and an ability to inspire the team to exceed guest expectations. Anticipate guest needs and create a welcoming atmosphere to foster loyalty.
• Team Management: Recruit, train, and develop staff to foster a high-performing and guest-focused team. Manage team scheduling, allocate resources, and maintain open communication to support team morale and effectiveness.
• Revenue Maximization & Cost Management: Implement strategies, promotional offers, and practices to increase revenue while balancing costs. Manage inventory, control expenses, and work closely with the finance team to optimize budget adherence.
• Event Coordination & Execution: Collaborate with clients to understand event requirements and ensure flawless execution. Oversee the setup, breakdown, and management of event, working with other departments for seamless service.
• Compliance & Safety: Ensure adherence to all health, safety, and hotel policies. Maintain the highest standards of hygiene, sanitation, and food safety practices across all managed areas.
• Interdepartmental Collaboration: Foster strong relationships with other hotel departments, such as Sales, Marketing, and Housekeeping, to enhance guest services and operational efficiency.
  
  

• With previous experience in a hotel
• Additional certification(s) in Food & Beverage will be an advantage
• Minimum 2 years of relevant experience in a similar capacity

• Seniority level Not Applicable

• Employment type Full-time

• Job function Management and Manufacturing
• Industries Hospitality

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,500.00-MYR3,800.00 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

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Petaling Jaya, Selangor, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Petaling Jaya, Selangor, Malaysia 6 days ago

Petaling Jaya, Selangor, Malaysia 5 days ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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We are representing our client which is in F&B industry. As our client is expanding, they are looking for Restaurant Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Responsibilities:

• Able to manage a duty shift without supervision
• Manage assigned side duties & responsibility well
• Able to train & motivate new servers or subordinates
• Always initiate new ideas & determine to improve

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree, Master's Degree in Food & Beverage Services Management or equivalent.
• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.

If you are passionate about management restaurant, we encourage you to apply for this exciting opportunity as a Restaurant Manager Candidate can contact me (601164512910) or sent your resume at e-mail ( )

• As a restaurant manager/ assistant restaurant manager, your role is highly visible by Top Management. You are expected to oversee all restaurant operations and ensure that it runs smoothly and customers remain delighted every time.
• Some of the key responsibilities are:
• Manage staff assignments and provide training to ensure staff meet defined standards of customer service and menu proficiency.
• Preparing reports at the end of the shift/week/month, including staff rosters, overtime, inventory levels, sales, etc.
• Drive restaurant sales to achieve target.
• Co-ordinating with the Headquarters on promotional events and other marketing related events.
• Ensuring standards of quality, hygiene, and food safety are adhered to throughout the restaurant.
• Responding and satisfactory resolution of customer complaints.
• Preparing cash drawers and providing petty cash as required.
• The successful candidate would have
• Worked in a supervisory role for at least 3-5 years with an established franchise restaurant group.
• Excellent communication skills including proficiency in reading / writing in English.
• Strong customer service skills.
• Demonstrated ability to motivate and manage staff, both local and foreign.
• Strong common-sense and ability to prioritise tasks.
• Good ability to troubleshoot and problem solve.
  

• Experience in overseeing outlet(s), staff training, cost, and labour planning.
• Excellent interpersonal & communication skills.
• Strong levels of initiative and leadership skills in managing a team.
• Passion for excellent cKey ustomer service.
  
  

• KWSP, SOCSO, PA included
• 12 days Annual Leave
• Medical Claim
• Promotion Opportunity
• International Travel
• Staff Discount

Hotel: Kuala Lumpur on the Park (KULPK), No. 5, Jalan Puncak, Lorong P. Ramlee Banda, 50250

• Develop and execute business strategies to achieve outlet revenue and profit targets.
• Monitor and control beverage, food, and labor costs.
• Implement cost-saving measures without compromising guest experience or quality.
• Collaborate with Sales & Marketing for promotions, events, and partnerships.
• Analyze sales trends and adjust offerings to capture market opportunities.
• Conduct competitor analysis to maintain a competitive edge.
• Lead, motivate, and coach the team to deliver exceptional service and upselling performance.
• Oversee manpower planning, scheduling, and performance management.
• Drive colleague engagement through recognition initiatives and development opportunities.
• Uphold hotel disciplinary standards and ensure compliance with HR policies.
• Conduct regular training in product knowledge, mixology, wine service, and upselling.
• Effectively manage the restaurant by ensuring the following:
  • Ensure service excellence is maintained at all times, with a focus on personalized interactions.
  • Maintain high visibility during peak hours and personally greet at least 80% of guests.
  • Implement service standards for opening, closing, billing, and guest handling procedures.
  • Work closely with the culinary and bar teams to develop seasonal menus and signature drinks.
  • Manage guest feedback and take immediate corrective action when necessary.
  • Curate special events (e.g., themed nights, cocktail masterclasses, chef’s table) to enhance the brand identity.
• Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
• Develop and implement Promotions Calendar for F&B products in restaurant
• Manage special event concepts
• Create positive publicity opportunities
• Manage customer database and utilize effectively
• Up-sell property facilities
• Analyse food and beverage statistics through point of sale system

Marketing & Promotions

• Develop and maintain an annual promotions calendar aligned with the hotel’s marketing strategy.
• Create engaging content and collaborate with Marketing for social media and PR exposure.
• Cultivate collaborations with local influencers, suppliers, and brands for joint events.
• Maintain and utilize the outlet’s guest database for targeted campaigns.

Responsible business:

• Ensure compliance with Food Safety Management Systems (FSMS) and licensing laws.
• Maintain a safe working environment and enforce safety, hygiene, and sanitation standards.
• Manage responsible alcohol service and ensure all team members are trained accordingly.
• Report incidents and hazards promptly and accurately.

Fewer than 15 applicants. Your chances are good!

• Achieve at least SPM education.
• At least 3 years' experience in F&B.
• Able to communicate in Bahasa Malaysia and English. Additional language is preferred.
• Able to lead a team.
• Excellent customer service and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Knowledge of food safety and hygiene regulations.
• Can work at Johor Bahru.
• Oversee daily restaurant operations to ensure smooth and efficient running.
• Manage and lead restaurant staff, including recruitment, training, scheduling, and performance evaluation.
• Monitor inventory levels and order supplies to maintain adequate stock and minimize waste.
• Ensure compliance with health, safety, and sanitation regulations.
• Provide exceptional customer service, addressing concerns and complaints promptly.
• Analyze customer feedback and implement improvements to enhance satisfaction.
• Coordinate with kitchen and serving staff to ensure timely and quality service delivery.
• Develop and manage budgets, monitor financial performance, and implement cost-control measures.
• Plan and execute marketing strategies and promotional activities to increase restaurant visibility and sales.
• Prepare and analyze reports on sales, labour, and food and beverage costs.
• Foster a positive work environment, coaching and developing staff to achieve operational goals.
• Negotiate contracts with vendors and suppliers to ensure competitive pricing and quality products.
• Stay informed about industry trends and implement continuous improvement initiatives.
• Ensure compliance with all legal requirements and licensing regulations.
• Represent the restaurant in the local community and engage in community events.
• EPF/SOCSO
• Annual leave
• Medical leave
• Staff meal provided
• Annual performance bonus
• Training provided

FAQ: Let’s ask the employer questions.

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Manage daily Front of the House and Back of the House restaurant operations.

Develop and enforce policies and procedures for restaurant operations internally and externally.

Maintain and ensure high customer service levels.

Solve operational problems, such as staff issues and customer complaints.

Handle and manage employee issues by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees.

Appraise staff performance and provide feedback to improve productivity.

Maintain a safe, secure, and healthy environment by complying with legal regulations.

Uphold the image and identity of the outlet by selling the right products and maintaining high standards of staff grooming.

Meet restaurant financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Train new and current employees on proper customer service practices.

Perform other related duties as required or assigned.

Salary match, Number of applicants, Skills match

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a restaurant manager?
• Do you have customer service experience?
• Do you have experience in a sales role?
• How many years' experience do you have with forecasting for businesses?

Industry: Hospitality & Tourism, 101-1,000 employees

Our company has achieved significant expansion, inspiring diversified food and beverage businesses. We promote a can-do culture with the aim of providing good food with great service. Our success depends on the strength of our team. We seek individuals willing to learn and passionate about the Food and Beverage industry. We offer opportunities for career advancement within the company.

Perks and benefits include medical, dental, parking, various types of leaves, and performance bonuses.