1,575 Key Holder jobs in Malaysia

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

• Accountable for customer satisfaction, and assisting customers with any requirements they may have.
• Follow best practices effectively, as determined by the Ninja Management.
• Be a team player in the team, to work effectively with peers.
• Effectively communicate feedback and improvements to the Area Supervisor.
• Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients.
• Use Ninja software to execute operations (with training from the Ninja team).
• Assist in gathering sales leads and closing prospects.
• Assist the Area Supervisor in managing the social media and Google account of the store, in terms of content and customer engagement.

• SPM, with relevant industry experience.
• More than 1 year of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Proven success in being a team member of a fully functional team.
• Hands-on work experience with a proven track record in reaching and exceeding goals.
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
• Effective verbal communication, with the ability to serve a wider range of customers.
• Own transportation required.

Submit a job application.

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the Notice.

Fewer than 15 applicants. Your chances are good!

Posted 17 days ago • Closing 15 Sep 2025

• Minimum SPM/O level or equivalent.
• Proven working experience in retail sales.
• Fresh graduates are encouraged to apply.
• Strong communication, interpersonal, and organizational skills.
• Friendly, self-motivated, confident, and sales-driven.
• Basic administration skills.

• Plaza Low Yat
• Digital Mall, PJ Selangor

1. Meet and exceed sales targets and objectives.
2. Ensure high levels of customer satisfaction through excellent sales service.
3. Assess customers’ needs, explain, provide appropriate recommendations, and demonstrate product features.
4. Ensure stock accuracy.
5. Fully comply with company policies and procedures.
6. Undertake any ad-hoc tasks as required.

• Commission
• Annual leave, medical leave, parental leave, etc.
• Medical claim
• EPF / SOCSO / EIS
• Annual Bonus (subject to personal performance)
• Salary Review

• Product Knowledge
• Communication Skills
• Sales Techniques
• Problem-Solving Skills
• Customer Service
• Point of Sale Systems

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Join Feruni Ceramiche and we bring art, beauty and inspiration together.

Be part of Feruni Ceramiche, Malaysia’s leading tile brand where innovation meets craftsmanship. As a Retail Sales Executive, you play a key role in connecting with potential customers through design concept selling. We're looking for a passionate, quick learner with a strong interest in communication and influencing. Training and guidance on sales techniques will be provided.

What You’ll Enjoy as a Ferunian

• Attractive Monthly Sales Incentives – Your performance is rewarded, every month.
• Comprehensive Medical Coverage – Includes hospitalization benefits up to RM80,000 and annual wellness coverage up to RM1,200.
• Wellness-Focused - Enjoy free flow of food and drink.
• Work-Life Balance – Enjoy a 5-day work week with Sundays off, 9.00 am to 6.00 pm working hours.

Your Role at Feruni

Design Concept Selling

• Ability to connect the design concept to customer's needs.
• Walk through the design process and give examples of benchmarking, immersion, concepts and ideation.
• Presenting visually through showroom displays to create greater impact.
• Showcasing past projects and their results to get buy-in and gain credibility.

Sales Target Management

• Use Sales Funnel methodology to track customer journey, and sales processes, and drive sales results.
• Identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Closely follow up on prospective customers and leads to create sales opportunities and increase conversion rate.
• Drive service quality and customer satisfaction for continuous improvement.
• Achieves sales target and net income target, analyzing variance and initiating corrective actions.
• Develop relationships and identify new business opportunities with house owners, architects, interior designers, and contractors to drive sales.
• Communicate scheduled sales reports in accordance with organizational standards.
• Suggest new operational strategies to improve store's performance and productivity.
• Perform regular sales analysis & reviews to evaluate promotion and sales strategy effectiveness and to identify business opportunities.

Deliver Store Service & Excellence

• Provide personalized in-store customer experience to meet needs and provide satisfaction.
• Improve merchandising presentation and visual displays.
• Deliver operations and service excellence over multiple customer touchpoints.
• Recommendation of areas of improvement to continuously improve productivity.
• Responsible for sales order processing.
• Conduct data-driven functional analysis with CRM system applications, etc.

What We’re Looking For

• Degree or Diploma in the related field of study. (e.g., Architecture, IT, Design, Mass Comm)
• Fresh Graduates are encouraged to apply. (Internship experience and Co-curricular activities will be a consideration )
• Relevant experience in Sales & Marketing related activities and with a proven track record.
• Experience with using Customer Relationship Management (CRM) analytical digital applications.
• Good with calculation and identifying lead time.
• Able to communicate effectively with English and Bahasa Malaysia. Mandarin speakers will be an added value.
• Possess an interest in interior designing and design concepts.
• Proficiency in negotiation skills is required.
• The role is based in Melaka.

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

• Accountable for customer satisfaction, and assisting customers with any requirements they may have.
• Follow best practices effectively, as determined by the Ninja Management.
• Be a team player in the team, to work effectively with peers.
• Effectively communicate feedback and improvements to the Area Supervisor.
• Communicate and work effectively with other teams to produce the best possible outcome for the company and its clients.
• Use Ninja software to execute operations (with training from the Ninja team).
• Assist in gathering sales leads and closing prospects.
• Assist the Area Supervisor in managing the social media and Google account of the store, in terms of content and customer engagement.

• Minimum qualifications: SPM, with relevant industry experience.
• Work experience: More than 1 year of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Proven success in being a team member of a fully functional team.
• Hands-on work experience with a proven track record in reaching and exceeding goals.
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
• Effective verbal communication, with the ability to serve a wider range of customers.
• Own transportation required.

Submit a job application

By applying to the job, you acknowledge that you have read, understood, and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use, and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorized by you to disclose your personal data to us for the purposes set out in the Notice.

• Welcome customers by greeting them and assessing their needs.
• Explain, recommend, and demonstrate the features of products to customers.
• Maintain excellent store condition and visual merchandising standards.
• Achieve monthly sales targets and ensure stock accuracy.
• Perform daily operational tasks such as sales reporting and stock taking.
• Comply with company policies and standard operating procedures.
• Possess strong communication, interpersonal, and organizational skills.

* Fresh graduates are encouraged to apply.
* Please bring your portfolio and a passport-sized, non-returnable photo of yourself.

Successful candidates will be offered great career advancement opportunities and attractive remuneration.

Join to apply for the Retail Sales Specialist role at SNS Network

5 days ago Be among the first 25 applicants

Join to apply for the Retail Sales Specialist role at SNS Network

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This range is provided by SNS Network. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Responsibility

• Ensure high levels of customer satisfaction through excellent sales service.
• Welcome customers by greeting them and assessing customersâ needs.
• Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.
• Maintain outstanding store condition and visual merchandising standards.
• Achieve sales target and ensure outlet stock accuracy
• Perform daily operation tasks such as sales report, stock take, etc
• Comply to company policies and standard operation procedures
• To undertake any adhoc assignments as and when required.
  
  

• Minimum SPM/O level or equivalent.
• Fresh graduate are welcome to apply.
• Able to speak in English, Bahasa Malaysia and Mandarin
• Strong communication, interpersonal and organizational skills.
• Customer service focus.
• Friendly, self motivated, confident and sales driven.
• Keep up to date with products information.
  
  

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• Employee Shares Option Scheme (ESOS)
• Commission
• Performance Incentive
• Medical Claim
• Overtime Claim
• Staff Purchase Scheme
• Annual Leave up to 30 days/ Medical Leave/Marriage Leave, etc
• Product training: Apple/Intel/Huawei/Microsoft, etc
• Oversea trips: Asia, America, Australia, Europe
• Salary review: Twice per year
• Personal development opportunities

• Seniority level Entry level

• Employment type Full-time

• Industries IT Services and IT Consulting

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Get notified about new Retail Sales Specialist jobs in Petaling Jaya, Selangor, Malaysia .

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• Welcome customers by greeting them and assessing their needs.
• Explain, recommend, and demonstrate the features of products to customers.
• Maintain excellent store condition and visual merchandising standards.
• Achieve monthly sales targets and ensure stock accuracy.
• Perform daily operational tasks such as sales reporting and stock taking.
• Comply with company policies and standard operating procedures.
• Possess strong communication, interpersonal, and organizational skills.

* Fresh graduates are encouraged to apply.
* Please bring your portfolio and a passport-sized, non-returnable photo of yourself.

Successful candidates will be offered great career advancement opportunities and attractive remuneration.

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

• Scout for potential shippers and business opportunities within the store’s surrounding area.
• Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.
• Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.
• Align store-level sales efforts with regional strategies set by the Area Sales Manager.
• Train store staff to upsell and cross-sell products to maximize revenue from new and existing customers.
• Encourage existing customers to refer new clients by implementing referral incentive programs.
• Drive sales and revenue growth by executing business strategies.
• Monitor store performance against sales targets and KPIs.
• Identify and implement strategies to increase foot traffic and customer retention.
• Ensure smooth day-to-day operations across all assigned stores.
• Implement and monitor standard operating procedures (SOPs).
• Optimize processes to improve efficiency and reduce operational costs.
• Ensure high customer service standards across all stores.
• Address customer complaints and implement service improvements.
• Monitor customer feedback and make necessary adjustments to enhance satisfaction.
• Recruit, train, and mentor staff.
• Conduct regular team meetings and performance evaluations.
• Develop a high-performance service culture and ensure employee engagement.
• Ensure stores comply with company policies, safety regulations, and legal requirements.
• Monitor financial reports, expenses, and operational budgets.
• Provide regular performance updates and reports to senior management.

• Minimum qualifications: Diploma, with relevant industry experience.
• Work experience: More than 2 years of experience working in retail stores.
• Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
• Proven success in being a team leader of a fully functional team.
• Hands-on work experience with a proven track record in reaching and exceeding goals.
• Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
• Effective verbal communication, with the ability to serve a wider range of customers.
• Own transportation required.

Join to apply for the Executive, Retail (Sales) role at Ninja Van Malaysia

1 month ago Be among the first 25 applicants

Kuala Lumpur, Malaysia

Commercial – Distribution Point (Retail) /

Permanent, Full-time /

On-site

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking, and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

1. Scout for potential shippers and business opportunities within the store’s surrounding area.
2. Implement local marketing efforts, in-store promotions, and outreach programs to attract new customers.
3. Actively engage walk-in customers, introduce products/services, and provide solutions to convert them into loyal clients.
4. Align store-level sales efforts with regional strategies set by the Area Sales Manager.
5. Train store staff to upsell and cross-sell products to maximize revenue from new and existing customers.
6. Encourage existing customers to refer new clients by implementing referral incentive programs.
7. Drive sales and revenue growth by executing business strategies.
8. Monitor store performance against sales targets and KPIs.
9. Identify and implement strategies to increase foot traffic and customer retention.
10. Ensure smooth day-to-day operations across all assigned stores.
11. Implement and monitor standard operating procedures (SOPs).
12. Optimize processes to improve efficiency and reduce operational costs.
13. Ensure high customer service standards across all stores.
14. Address customer complaints and implement service improvements.
15. Monitor customer feedback and make necessary adjustments to enhance satisfaction.
16. Recruit, train, and mentor staff.
17. Conduct regular team meetings and performance evaluations.
18. Develop a high-performance service culture and ensure employee engagement.
19. Ensure stores comply with company policies, safety regulations, and legal requirements.
20. Monitor financial reports, expenses, and operational budgets.
21. Provide regular performance updates and reports to senior management.

1. Minimum qualifications: Diploma, with relevant industry experience.
2. Work experience: More than 2 years of experience working in retail stores.
3. Professional fluency in English & Bahasa Malaysia; Mandarin is an added advantage.
4. Proven success in being a team leader of a fully functional team.
5. Hands-on work experience with a proven track record in reaching and exceeding goals.
6. Strategic thinker with ability to thrive in a fast-paced, entrepreneurial environment; solve complex problems, and develop creative solutions.
7. Effective verbal communication, with the ability to serve a wide range of customers.
8. Own transportation required.

Submit a job application

By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the Notice.

Apply for this job

• Mid-Senior level

• Full-time

• Sales and Business Development

• Transportation, Logistics, Supply Chain and Storage