5,058 Key Accounts jobs in Malaysia

APRIL Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Manager, Key Accounts at APRIL

Join to apply for the Manager, Key Accounts role at APRIL .

Responsibilities

• Understand channel dynamics and build/implement effective sales strategies across four key focus areas.
• Identify business opportunities and gaps through close collaboration and interaction with customers.
• Establish and maintain strong trade relationships, conducting continuous business reviews with key customers.
• Negotiate trading terms to ensure maximum returns on trade investments.
• Work closely with cross-functional departments to develop and execute action plans that address business gaps.
• Maximize trade investment returns by applying investments strategically and monitoring effectiveness.
• Plan and manage promotions to ensure they deliver optimal results.
• Build and develop the capabilities of the sales team through coaching and performance management.
• Develop merchandisers' skills and manage route coverage to achieve 100% service level compliance.

Qualifications

• A degree in the related job field.
• At least 3 to 5 years of working exposure or experience in a similar role.
• Willing to relocate to the job location.

Disclaimer

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Paper and Forest Product Manufacturing

#J-18808-Ljbffr

APRIL Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Manager, Key Accounts

at APRIL Join to apply for the

Manager, Key Accounts

role at

APRIL .

Responsibilities

Understand channel dynamics and build/implement effective sales strategies across four key focus areas.

Identify business opportunities and gaps through close collaboration and interaction with customers.

Establish and maintain strong trade relationships, conducting continuous business reviews with key customers.

Negotiate trading terms to ensure maximum returns on trade investments.

Work closely with cross-functional departments to develop and execute action plans that address business gaps.

Maximize trade investment returns by applying investments strategically and monitoring effectiveness.

Plan and manage promotions to ensure they deliver optimal results.

Build and develop the capabilities of the sales team through coaching and performance management.

Develop merchandisers' skills and manage route coverage to achieve 100% service level compliance.

Qualifications

A degree in the related job field.

At least 3 to 5 years of working exposure or experience in a similar role.

Willing to relocate to the job location.

Disclaimer When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.

Job details

Seniority level: Not Applicable

Employment type: Full-time

Job function: Sales and Business Development

Industries: Paper and Forest Product Manufacturing

#J-18808-Ljbffr

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey. Responsibilities: Responsible for understanding channel dynamics and executing sales strategies to drive business growth across key focus areas. Qualifications: A degree in the related job field. At least 3 to 5 years of experience in a similar role. Willing to relocate to the job location. Disclaimer: When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws. Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application unsuccessful. We may contact you in the future for opportunities matching your qualifications and experience. Thank you for considering a career with RGE.

#J-18808-Ljbffr

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Senior Key Accounts Manager role at Cartrack

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

1 week ago Be among the first 25 applicants

Join to apply for the Senior Key Accounts Manager role at Cartrack

Get AI-powered advice on this job and more exclusive features.

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Key Account Manager/ Key Account Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Key Account Manager/ Key Account Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

• Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts
• Establish good rapport and trust though proactive engagement
• Understanding client needs and identifying new business opportunities for upselling
• Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame
• Coordinate with internal teams to deliver solutions that meet client's objectives
• Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation
• Prepare regular reports of progress and forecasts to internal and external stakeholders
  
  

Requirements

• Diploma/Bachelor's degree in any field or course or equivalent industry experience
• With minimum 5 years customer service experience, aftersales or account management/ handling existing B2B clients
• Proficient in English
• Excellent communication and interpersonal skills
• Tech-savvy and computer literate
• Team player with a high level of energy and able to work independently
• Willing to work onsite in Kuala Lumpur and can-do fieldwork around Kuala Lumpur and nearby areas.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Software Development

Referrals increase your chances of interviewing at Cartrack by 2x

Get notified about new Senior Key Account Manager jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 5 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Key Account Manager - Retail and Fulfillment, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Key Account Client Solutions Manager, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Account Manager - Key Corporate - Energy, Oil and Gas

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Account Relationship Manager (Commercial)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Account Relationship Manager (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Account Relationship Manager (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 3 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Senior Key Accounts Manager

role at

Cartrack Cartrack Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Be among the first 25 applicants Join to apply for the

Senior Key Accounts Manager

role at

Cartrack Get AI-powered advice on this job and more exclusive features. Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Key Account Manager/ Key Account Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Key Account Manager/ Key Account Officer to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility

Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts Establish good rapport and trust though proactive engagement Understanding client needs and identifying new business opportunities for upselling Resolve customers enquiries or issues from all channels, and ensure proper follow-up to the final resolution within the stipulated time frame Coordinate with internal teams to deliver solutions that meet client's objectives Identify and implement new strategies for increasing customer satisfaction, loyalty and retention by going above and beyond expectation Prepare regular reports of progress and forecasts to internal and external stakeholders

Requirements

Diploma/Bachelor's degree in any field or course or equivalent industry experience With minimum 5 years customer service experience, aftersales or account management/ handling existing B2B clients Proficient in English Excellent communication and interpersonal skills Tech-savvy and computer literate Team player with a high level of energy and able to work independently Willing to work onsite in Kuala Lumpur and can-do fieldwork around Kuala Lumpur and nearby areas.

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales and Business Development Industries Software Development Referrals increase your chances of interviewing at Cartrack by 2x Get notified about new Senior Key Account Manager jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Relationship Manager / Key Account Manager - FMCG (Fresh Grads are welcomed!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Key Account Manager - Retail and Fulfillment, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Key Account Client Solutions Manager, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Account Manager - Key Corporate - Energy, Oil and Gas

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Account Relationship Manager (Commercial)

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Account Relationship Manager (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Account Relationship Manager (Commercial)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Overview

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ).

Role Summary

Role Summary:

As a Senior Manager – Key Accounts at Razorpay, you will be responsible for sustaining and nurturing long-term relationships with Razorpay’s most valuable clients. This role demands a mix of strategic account management, cross-selling, and client advocacy to ensure client satisfaction, retention, and growth. You will act as the bridge between Razorpay and its key clients, driving revenue while ensuring best-in-class customer experience.

Job Description

• Build and maintain strong, trusted relationships with key client stakeholders and decision-makers.
• Drive account growth through cross-selling and up-selling Razorpay’s suite of products and solutions, ensuring achievement of portfolio quotas.
• Conduct regular business reviews with clients to assess satisfaction levels, identify opportunities, and address potential risks.
• Represent Razorpay in client meetings (onsite and virtual), strengthening partnerships and building long-term trust.
• Achieve client relationship targets and KPIs as set by the leadership team.
• Liaise with internal teams (Product, Operations, Support, and Tech) to ensure client needs are met effectively and timely.
• Escalate and resolve issues proactively, ensuring quick turnaround and high client satisfaction.
• Conduct client satisfaction surveys and use feedback to improve account servicing.
• Monitor and report on company performance against SLAs, flagging and mitigating risks where needed.
• Ensure accurate, updated client information and interactions are maintained in CRM tools.

You will be a good fit for this role if you have

• 5–8 years of proven experience in Key Account Management / Enterprise Sales in the B2B domain, preferably in payments, SaaS, or fintech.
• Strong understanding of customer relationship management and best practices in account servicing.
• Excellent communication, negotiation, and interpersonal skills with the ability to build rapport at multiple levels.
• A strategic mindset with a go-getter attitude and strong business acumen.
• Experience in handling CXO-level conversations and driving account expansion.
• Strong analytical skills with the ability to translate data into actionable insights.
• High ownership, work ethics, and the ability to thrive in a fast-paced, evolving environment.

Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.

Apply

Interested in building your career at Razorpay Software Private Limited? For details on current openings and to apply, please visit Razorpay's careers page.

#J-18808-Ljbffr

Overview

Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X ) and enabling capital availability for businesses (via Razorpay Capital ). Role Summary

Role Summary: As a Senior Manager – Key Accounts at Razorpay, you will be responsible for sustaining and nurturing long-term relationships with Razorpay’s most valuable clients. This role demands a mix of strategic account management, cross-selling, and client advocacy to ensure client satisfaction, retention, and growth. You will act as the bridge between Razorpay and its key clients, driving revenue while ensuring best-in-class customer experience. Job Description

Build and maintain strong, trusted relationships with key client stakeholders and decision-makers. Drive account growth through cross-selling and up-selling Razorpay’s suite of products and solutions, ensuring achievement of portfolio quotas. Conduct regular business reviews with clients to assess satisfaction levels, identify opportunities, and address potential risks. Represent Razorpay in client meetings (onsite and virtual), strengthening partnerships and building long-term trust. Achieve client relationship targets and KPIs as set by the leadership team. Liaise with internal teams (Product, Operations, Support, and Tech) to ensure client needs are met effectively and timely. Escalate and resolve issues proactively, ensuring quick turnaround and high client satisfaction. Conduct client satisfaction surveys and use feedback to improve account servicing. Monitor and report on company performance against SLAs, flagging and mitigating risks where needed. Ensure accurate, updated client information and interactions are maintained in CRM tools. You will be a good fit for this role if you have

5–8 years of proven experience in

Key Account Management / Enterprise Sales

in the B2B domain, preferably in payments, SaaS, or fintech. Strong understanding of

customer relationship management

and best practices in account servicing. Excellent communication, negotiation, and interpersonal skills with the ability to build rapport at multiple levels. A strategic mindset with a

go-getter attitude

and strong business acumen. Experience in handling CXO-level conversations and driving account expansion. Strong analytical skills with the ability to translate data into actionable insights. High ownership, work ethics, and the ability to thrive in a fast-paced, evolving environment. Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Apply

Interested in building your career at Razorpay Software Private Limited? For details on current openings and to apply, please visit Razorpay's careers page.

#J-18808-Ljbffr

JOB RESPONSIBILITIES

• To visit customers regularly for sales commitment and ensure efficient order processing from order taking, to data entry by sales clerk and follow up with warehouse for on time delivery.
• To conduct regular reviews and updates with customers to monitor performance and shelf off take of our products and also competitors’ products performance and trend.
• To service and support customers to resolve daily trade problems relating to our stock, prompting them on low stock level, ensuring full range of stocks are available and well merchandised, replenished in a timely manner.
• To plan in store promotions and campaigns to increase sales and provide evaluation and sales analysis of each campaign for further improvement.
• To ensure sufficiency of stock, posed materials, standees, light box and all that are necessary for gondola displays and promotions campaigns.
• Assist key accounts managers in negotiations of promotions, business reviews and trading terms of either pharmacy chains or global key accounts or local independent chains.
• Effectively execute simultaneously and consistently all promotions campaigns in all outlets within specific time frame. Ensure that such plans are effectively communicated to local sales personnel and promoter team for uniform and timely execution.
• Identify opportunities for increase sales performance and feedback to superior/ company for new developments and plans to meet target.
• Build and maintain good rapport with customers as well as with internal sales and promoter teams.
• To provide good after sales service to customers and ensure consistent and timely collections of outstanding payments.
• To submit a weekly report to your superior on sales review of outlets covered including sales achieved weekly, stock level, replenishment activities, problems faced/ highlighted by customers and how they were resolved, expense incurred, activities planned or executed during the week and for forthcoming week.
• To perform any other duties as assigned by the Company from time to time.

Others Requirement

• Minimum 3-7 years key account management in FMCG beauty/personal care industry.
• Diploma or Degree in Sales Management, Marketing, Commerce or equivalent
• Computer literate, well-versed in Microsoft Excel, Power-Point
• Strong key account management with good communication and negotiations skills
• Strong planning skills
• Age range of 28 - 35 years old.

#J-18808-Ljbffr

Senior Customer Service Representative – Key Accounts

Join to apply for the Senior Customer Service Representative – Key Accounts role at GAC Marine L.L.C

Senior Customer Service Representative – Key Accounts

2 days ago Be among the first 25 applicants

Join to apply for the Senior Customer Service Representative – Key Accounts role at GAC Marine L.L.C

Get AI-powered advice on this job and more exclusive features.

Job Description

The

Job Description

The main purpose of the job is to provide Customer Service Excellence to key account clients, as well as supporting other valuable customers consistently day in day out.

The job exists to grow profitable revenue and meet specific company objectives by focusing on Customer Service Excellence, customer retention, development, and acquisition of new business.

The job contributes towards achieving the target revenue of the Division by creating a profitable customer relationship with key account clients and other valuable customers, growing their business, and bringing in new customers.

Job Description

• Key Account Management & Growth
• Serve as a primary point of contact for assigned key accounts, ensuring a high level of client satisfaction.
• Develop and maintain strong, long-term relationships with decision makers and key stakeholders within client organization.
• Manage the complete logistics cycle for key accounts, ensuring accuracy, timeliness and quality of services.
• Resolve complex issues or service disruptions quickly and efficiently.
• Monitor and meet all clients SLAs and KPIs while ensuring service consistency and contract compliance.
• Identify upselling and cross selling opportunities based on client needs and operational insights.
• Assist in preparation and follow up of client quotations, rate proposals, and contract renewal.
• Develop and refine SOPs for key accounts.
• Operating systems data entry
• Ensure accuracy & timely data entry into GAC operating system as well as 3rd party online systems to avoid future financial implications.
• Ensure omission of errors & accuracy in billing
• Verify job costs allocations, provisions, billing amounts with prompt escalation in case of any errors noticed.
• Coordinate with operations team to ensure timely billing and help resolve invoice related disputes or queries.
• Reporting requirements
• Ensure prompt & accurate daily, weekly, monthly reports as is required. Either internally by department heads/ others or externally by customers.
• Strategic thinking on workflow
• Develop a thorough understanding of key clients' needs and requirements and provide customized solutions accordingly.
• Provide high standard of service to client’s while continuously looking at where we can improve our internal processes for increased efficiency.
• Compliance with various authorities
• Compliance with port, customs, airport authorities, overseas authorities involved in international trade.
  
  

Job requirements

• Any Logistics/ Supply chain/ Shipping diploma’s / degrees.
• Minimum 2 years experience in similar position.
• High level of industry knowledge
• Excellent English & Bahasa Malaysia communication skills (both written & spoken)
• Proficient with MS Office applications (Excel and PowerPoint) and ability to learn new software quickly
• Able to work independently, team player, able to multi-task, self - motivated, work under pressure and make quick decision to solve issue.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Oil and Gas

Referrals increase your chances of interviewing at GAC Marine L.L.C by 2x

Sign in to set job alerts for “Senior Customer Service Representative” roles.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Customer Relations Officer (Part-Time), IKEA Cheras.

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Content Moderator - Listing & Content, MY Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Escalation Agent (Return & Refund) - Operations, SG Marketplace

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Customer Service Expert (Remote, Contract) Customer Service Expert (Remote, Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Customer Service Expert (Remote, Contract)

Petaling Jaya, Selangor, Malaysia 1 month ago

Customer Service Expert (Remote, Contract)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Petaling Jaya, Selangor, Malaysia 5 hours ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,600.00-MYR3,200.00 4 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 months ago

Mid Valley City, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Customer Care Professional (English speaker) - Future Opportunities

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Specialist, Customer Experience (English Speaker)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Customer Experience Specialist – English (Kuala Lumpur)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Regional Customer Service Manager – Flights

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr