1,646 Key Account jobs in Malaysia

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description As a Key Account, you are responsible for ensuring the quality of content for all campaigns and promotions on Traveloka Malaysia. You are the essential bridge between stakeholders and the creative team of writers and designers, digesting incoming briefs and ensuring that project details are tightened before delegating to the team. Besides stakeholder management, you will also be involved in creative brainstorms and internal creative pitch presentations. Main areas End-to-end stakeholder and project management Key Account is responsible for workload traffic to the team and acts as a final QC for promos and campaigns Able to develop workflow and task management to ease the collaboration process between stakeholders and designers Responsibilities Ensure that visuals and copywriting reach a high-quality standard across all campaigns, interfaces, and media channels. Support creative development for all campaigns and promotions through frequent team briefings, project discussions, and work delegation. Improve the collaboration process between marketing and creative teams to achieve a smooth workflow and meet deadlines. Review English and local language content produced/translated by copywriters and ensure localisation quality is met. Stakeholder management for all Business Units and cross-function departments in your locale(s). Be a thought partner to the marketing team to ensure overall business objectives are met while collaborating closely with the production team, brand identity team, and external parties to deliver high-quality assets. Requirements The Must-Haves At least 4 years of experience in an e-commerce creative team Fluency in English and the local language (Bahasa Melayu) is a must (min. iBT (Internet-based TOEFL) 100 or its equivalent if editor/copywriter background) Have a strong capacity to understand online consumer behaviour Critical thinking and the ability to persuade the audience through storytelling Outstanding analytical, quantitative, and qualitative problem-solving skills Experience in creating and localising content for marketing campaigns Excellent critical thinking and communication skills to convey and challenge ideas to support marketing campaign creation for regional customers. Critical eye for detail, self-driven in accomplishing projects and coping within a fast-paced environment with minimum supervision. Ability to multitask and manage more than one stakeholder If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! About Us

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be Southeast Asia’s Leading Travel Platform. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations—all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

Our vision is to enrich people’s life by empowering them in fulfilling their unique travel aspirations, seamlessly.

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Key Account Manager - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Key Account Manager - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Key Account Manager - Business Development role at Shopee

About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

Job Description

• Developing and maintaining a close relationship with Shopee Sellers
• Constructing high-level strategic business plans and identifying new sources of growth
• Educating Tier 1 Brands on methods to increase their traction in Shopee
• Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required
• Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue
• Identifying market gaps and managing pricing strategy, product assortment, and stock availability of Tier 1 Brands in the category
• Securing exclusive partnerships for key campaigns (e.g.: 9.9/11.11)
• Working closely with internal teams (e.g.: marketing, merchandising) to optimize the visibility and credibility of Tier 1 Brands
  
  

Requirements

• A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage
• Strong analytical skills (proficiency in Microsoft Excel is required)
• Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly
• Team player with an aptitude for work and the drive to constantly outperform your KPIs
• Excellent command of English, and the ability to converse fluently in other languages (eg: Malay, Chinese) will be an added advantage

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales, Business Development, and Strategy/Planning
• Industries Internet Marketplace Platforms and Technology, Information and Internet

Referrals increase your chances of interviewing at Shopee by 2x

Get notified about new Key Account Manager jobs in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia .

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Senior Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

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Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

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Key Account Executive - Modern Trade (Central)

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Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago

Executive, Client Key Account Management

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

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Key Account Manager - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Key Account Manager - Business Development

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Shopee Key Account Manager - Business Development

Shopee Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Key Account Manager - Business Development

role at

Shopee About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us. About The Team

The Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the Business Development and Partnership teams is to provide Shopee’s buyers with a wide variety of product listings at the best prices. Browse our Business Development and Partnerships team openings to see how you can make an impact with us.

Job Description

Developing and maintaining a close relationship with Shopee Sellers Constructing high-level strategic business plans and identifying new sources of growth Educating Tier 1 Brands on methods to increase their traction in Shopee Negotiating deals with sellers and curating SKUs for various campaigns, promotions, online marketing, and media as required Analyzing sellers’ progress, activities, sales performances and category initiatives to drive transaction numbers and revenue Identifying market gaps and managing pricing strategy, product assortment, and stock availability of Tier 1 Brands in the category Securing exclusive partnerships for key campaigns (e.g.: 9.9/11.11) Working closely with internal teams (e.g.: marketing, merchandising) to optimize the visibility and credibility of Tier 1 Brands

Requirements

A Bachelor’s degree in any field; and experience in the e-commerce industry will be an added advantage Strong analytical skills (proficiency in Microsoft Excel is required) Innovative problem-solving skills; able to dissect and identify problems and implement solutions accordingly Team player with an aptitude for work and the drive to constantly outperform your KPIs Excellent command of English, and the ability to converse fluently in other languages (eg: Malay, Chinese) will be an added advantage

Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Sales, Business Development, and Strategy/Planning Industries Internet Marketplace Platforms and Technology, Information and Internet Referrals increase your chances of interviewing at Shopee by 2x Get notified about new Key Account Manager jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 days ago Petaling Jaya, Selangor, Malaysia 22 hours ago Relationship Manager, Sales Solutions (Mid-Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Account Manager, Performance Vertical, Large Customer Sales

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Petaling Jaya, Selangor, Malaysia 3 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Senior Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Key Account Manager - Fashion, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Key Account Executive - Modern Trade (Central)

Bukit Raja, Selangor, Malaysia 1 week ago Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 10 hours ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Senior Executive, Key Account Management (Automotive)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Key Account Management Executive (Pharma/FMCG/Telco)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Manager, Sales (Client Success Management)

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Business Development Manager, LinkedIn Sales Solutions

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Executive, Client Key Account Management

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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3 days ago Be among the first 25 applicants

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Direct message the job poster from SF Express Malaysia

Talent Acquisition Executive at SF Express Malaysia | Logistics & Supply Chain Industry

Job Description

We are seeking an experienced Key Account Manager to manage and grow strategic client relationships, primarily with China-based clients. This role requires strong industry expertise in logistics, including fulfillment, customs, or international freight (sea and air). The successful candidate will act as a trusted advisor, understanding clients’ business needs and developing tailored solutions to support their growth.

Key Responsibilities

• Serve as the primary point of contact for key China clients, building long-term partnerships and trust.
• Deeply understand client business models and requirements to design customized logistics solutions.
• Drive business growth by identifying opportunities to optimize fulfillment, customs clearance, and freight forwarding services.
• Collaborate with internal teams (operations and product) to deliver client-centric solutions.
• Monitor account performance, resolve issues proactively, and ensure client satisfaction.
• Analyze market trends and provide insights to enhance competitiveness and service offerings.
• Prepare and deliver business reviews, proposals, and solution presentations to clients.

Requirements

• Bachelor’s degree in Business, Logistics, Supply Chain, or related field.
• Minimum 5 years of experience in logistics, supply chain, or freight forwarding, with at least 2 years in account management or client-facing roles.
• Strong knowledge of fulfillment, customs regulations, or international freight (air & sea).
• Excellent communication and negotiation skills, with fluency in Mandarin and English (to liaise with China-based clients).
• Proven track record of developing and maintaining strategic client relationships.
• Ability to work under pressure, handle complex requirements, and deliver innovative solutions.
• Strong problem-solving skills and a growth-oriented mindset.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Sales and Business Development
• Industries Transportation, Logistics, Supply Chain and Storage

Referrals increase your chances of interviewing at SF Express Malaysia by 2x

Get notified about new Key Account Manager jobs in Subang Jaya, Selangor, Malaysia .

Key Account Manager – ShopeeFood (Fresh grads are welcome!)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Petaling Jaya, Selangor, Malaysia 4 days ago

FMCG Key Account Manager (Fresh Graduate Hiring) - Overseas Market

Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Relationship Manager, Sales Solutions (Mid-Market)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Relationship Manager / Key Account Manager - Lifestyle Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Senior Key Account Manager - Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Puchong, Selangor, Malaysia MYR3,500.00-MYR6,000.00 1 day ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Bangsar South, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

Key Account Manager - Fashion, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Petaling Jaya, Selangor, Malaysia 3 days ago

Relationship Manager / Key Account Manager - Fashion Cluster, Business Development

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Key Account Executive - Modern Trade (Central)

Bukit Raja, Selangor, Malaysia 6 days ago

Petaling Jaya, Selangor, Malaysia 2 days ago

Key Account Manager (Groceries & MC)-(Fresh Graduate Hiring)-Overseas Market

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago

Key Account Management & Customer Experience Manager Senior Executive Key Account Management (FMCG) Business Development Manager, LinkedIn Sales Solutions

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago

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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago

Petaling Jaya, Selangor, Malaysia 2 days ago

Executive, Client Key Account Management

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago

Key Account Management Executive (Pharma/FMCG/Telco)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago

Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago

Sales Manager – Reseller & Partnership Channels (Procurement Software)

Petaling Jaya, Selangor, Malaysia 5 days ago

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We're Hiring: Key Account Manager!

We are seeking a dynamic and results-driven Key Account Manager to build and maintain strategic relationships with our most important clients. The ideal candidate will have excellent communication skills, strong business acumen, and a proven track record in account management to drive revenue growth and ensure client satisfaction.

Location: Selangor, Malaysia
Work Mode: Work From Office
Role: Key Account Manager

What You'll Do:
Manage and grow relationships with key strategic accounts
Develop account strategies to maximize revenue opportunities
Serve as primary point of contact for client needs and concerns
Monitor account performance and identify growth potential
Collaborate with internal teams to deliver exceptional service
Prepare regular reports and presentations for stakeholders

What We're Looking For:
Proven experience in account management or sales
Strong relationship-building and negotiation skills
Excellent communication and presentation abilities
Strategic thinking with attention to detail
Bachelor's degree in Business or related field
Proficiency in CRM systems and MS Office

Ready to make an impact? Apply now and let's grow together!

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Job Responsibilities:

• Develop and maintain new accounts through various sales prospecting.
• Formulate and implement strategic Sales Plan and align Sales Team to achieve targeted goals.
• Manage and sustain business relationships with existing accounts.
• Establish feasibility analysis of promotional activities through appropriate market research tools.
• Prepare sales proposals and quotations to customers’ needs and demand.
• Provide timely market updates in management and department meetings.
• Perform other ad. hoc duties as per required.

Job Requirements:

• Bachelor's Degree or at least Diploma in Business, Marketing or any relevant field.
• Minimum 3 years of relevant work experiences in Foods Service, FMCG.
• Familiarity with Meat products will be an advantage.
• Sales and target driven, highly motivated with initiative.
• Strong Leadership and Interpersonal Skills together will good communication skills (both written and verbal).
• Good computer and problem-solving skills.
• Has Class 3 Driving License.

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We are looking for a driven and strategic Key Account Manager / Senior Executive / Executive to manage and grow our online presence across major marketplaces in the Indonesia region. This role will be responsible for daily operations, campaign planning, affiliate program management, and inventory coordination across platforms like Shopee, Lazada, and TikTok Shop . The ideal candidate will bring a data-driven mindset, strong coordination skills, and a passion for driving e-commerce growth in the Health & Beauty industry.

Key Responsibilities: 1. Marketplace Management

• Oversee daily operations across multiple e-commerce platforms.
• Optimize product listings with accurate descriptions, pricing, SEO, and high-quality visuals.
• Develop platform-specific strategies to increase sales and visibility.
• Regularly update listings in line with stock levels, promotions, and product changes.

2. Campaign Planning & Execution

• Plan and implement promotional campaigns and product launches.
• Work closely with marketing and creative teams to align campaign messaging.
• Ensure all campaign materials are submitted and approved on time.

3. Livestream Management

• Increase livestream frequency and improve content across TikTok Shop, Shopee Live, Lazada Live, etc.
• Monitor and analyze performance to improve future livestreams.

4. Affiliate Program Management

• Build and manage the affiliate marketing program across platforms.
• Recruit, onboard, and motivate affiliates through incentive programs.
• Monitor affiliate performance and provide support to maximize results.

5. Customer Service & Marketplace Health

• Oversee customer service on all platforms and ensure fast response to inquiries.
• Implement strategies to reduce negative feedback, returns, and refunds.
• Ensure marketplace compliance and maintain healthy seller ratings and 0 policy violations.
• Collect and analyze customer reviews for continuous improvement.

6. Reporting & Data Analysis

• Track KPIs such as sales, inventory levels, ad performance, and customer satisfaction.
• Generate weekly and monthly reports with actionable insights.
• Use data to support campaign planning, demand forecasting, and platform optimization.

7. Demand Planning & Inventory Management

• Collaborate with demand planning and supply chain teams for accurate sales forecasting.
• Ensure adequate stock levels to avoid stockouts and overstock.
• Sync inventory systems across platforms to maintain accurate product availability during key campaigns.

8. Paid Advertising & Email Marketing

• Plan, manage, and optimize paid ads across META (Facebook & Instagram), TikTok, Shopee, Lazada, Google Ads, etc.
• Track metrics such as CTR, conversions, ROAS, and manage ad budgets effectively.
• Execute email marketing campaigns to drive customer engagement and retention.

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We are currently seeking a Key Account Manager to join DHL eCommerce Malaysia!

The Key Account Manager will be responsible for leading the geographic profitability development of designated Key Accounts & Partners (3PVs, Market Places) through positioning DHL as a strategic business partner, and delivering agreed programs & revenue targets, through a team drawn from across the DHL network.

Essential Duties and Responsibilities

Customers (external)

• Identify, establish and manage multi-tier relationships across customer and DHL organizations to ensure a long-term business partnership and achievement of corporate goals
• Build and maintain executive relationships within the designated Key Accounts (Local as well as Multi-National) customer accounts and Partners
• Provide customer oriented service at all times relating to specific sales and customer expectation issues
• Provide customer account revenue and activity reporting, as required by the Management team
• Participate in and contribute to the development of strategies and approaches to maintain, protect, improve and grow account sales & portfolio
• Keep current and provide account strategy in line with country level business plans, ensuring profitable revenue growth
• Provide country inputs to the development of account strategies
• Implement agreed account sales and customer acquisition strategies set by the regional account team, ensuring targeted revenue and profitability levels are in line with agreed business plans
• Drive sales improvement through regionally harmonized processes
• Contribute to the regional bidding or RFQ process when requested

Communication

• Develop a working relationship with the relevant support sections e.g. GKAM Support Group, Operations to ensure they are kept up to date with all issues relating to the GKAM Customer accounts
• Represent the customer in the solution/service development process, ensuring clear communication of customer expectations and requirements
• Work together to strategically improve the overall competitive advantage of the customer, and maximize the customer’s life time value to DHL

Sales/Customer Account Development – Planning and Follow Up

• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing account base so that the required account sales results are achieved
• Develop and implement a strategy to promote DHL programs and solutions to the assigned list of customer accounts
• Implement global and regional account acquisition / development approaches and platforms
• Display strong skills in global customer analysis to ensure that all customer requirements are being fulfilled
• Manage and co-ordinate the agreed account initiatives, activities and programs to retain and grow ongoing revenue and profit contributions
• Develop plans to deny competitor penetration into the accounts
• Co-ordinate the development and delivery of services and solutions that provide consistency and reusability to enable customers to achieve their corporate objectives and gain competitive advantage through DHL

Margins/Profitability Assurance

• Establish and implement a pricing review timetable that ensures improving margins from designated accounts
• Adhere to regional standards on profit margins and discount guidelines
• Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviations from this tariff requires management agreement and justification

Desired Skills / Qualifications

• 5 years corporate consultative / solution-based sales experience in a related industry (Market places brand key account management, Tech, eCommerce, FMCG, Media sales).
• Experience in managing and developing large & complex accounts
• Experience in DHL network

Minimum Educational Qualification

• Degree in Business (or related discipline)

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foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform. Our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Key Account Manager to be based in Kuching, Sarawak. The department is responsible for identifying new business opportunities, promoting existing activities, and ensuring fast, sustainable growth.

Responsibilities

• Manage and expand relationships with existing restaurants and proactively identify new business opportunities.
• Monitor accounts and identify upsell and cross-sell opportunities.
• Develop strategic marketing plans to ensure consistent growth for the client’s business.
• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards.
• Maintain strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Collaboration

• Collaborate with other departments and stakeholders, providing feedback and industry trend insights.
• Serve as the main point of contact for client concerns and needs.
• Work with internal support functions to ensure deals meet quality standards.
• Coordinate with stakeholders to ensure timely project delivery.
• Facilitate client need fulfillment through internal collaboration.

Qualifications

• 3-5 years’ experience in a client management role is preferable.
• Proven B2B sales experience, preferably in F&B, media, advertising, FMCG, or e-commerce.
• Experience leading a team is an advantage.
• Exceptional verbal and written communication skills.
• Ability to analyze large data sets.
• Strong problem-solving and adaptability skills.
• Proficiency in MS Office; Salesforce knowledge is a plus.
• Multilingual abilities are an advantage.

Key Competencies

• Account Management
• Client Relationship Building
• Upselling and Cross-Selling
• E-Commerce
• Revenue Management
• Project Management
• Data Analytics
• Critical Thinking, Problem Solving, Negotiation

Additional Information What We Offer

• A dynamic and challenging work environment.
• Personal and professional development opportunities.
• Regular company and team events.
• A diverse and inclusive international team.
• Responsibility from day one in a fast-growing global company.
• Other benefits include free food, health and dental insurance, and learning opportunities.

foodpanda is operated by Delivery Hero Group (“DH Group”), a leading global local delivery platform operating in 70+ markets. Founded in 2011, Delivery Hero employs over 40,000 people worldwide. The company is also pioneering quick commerce, aiming to deliver groceries and household goods within 20-30 minutes. Headquartered in Berlin, Germany, and listed on the Frankfurt Stock Exchange since 2017, it is part of the MDAX index.

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