What Jobs are available for Junior Staff in Malaysia?

Overview

Kuala Lumpur Sports Medicine Centre is seeking some talented Junior Nurse/Staff Nurse to join our dynamic team in Damansara Heights, Kuala Lumpur and our Clinic in Ampang. This full-time position is an excellent opportunity for a driven and compassionate nursing professional to contribute to the delivery of exceptional patient care. What you'll be doing

Providing high-quality nursing care to patients under the supervision of senior nurses and the medical team Assisting with routine examinations, treatments, and minor procedures Monitoring patient vital signs and recording relevant data in medical records Administering medications and treatments as prescribed by physicians Collaborating with the multidisciplinary team to ensure the best outcomes for patients Maintaining a clean, safe, and well-organised work environment Adhering to all healthcare policies, procedures, and legal requirements What weor looking for

A registered nurse with a valid practicing certificate (APC) or a recent Nursing graduate looking for a good career. Strong communication and interpersonal skills to effectively collaborate with patients, families, and the healthcare team A commitment to delivering high-quality, patient-centred care Attention to detail and the ability to accurately document patient information Proficiency in using electronic medical record systems A calm and professional demeanour, with the ability to work well under pressure Relevant experience in a healthcare setting, preferably in a general medical or surgical nursing role What we offer

At Kuala Lumpur Sports Medicine Centre, we are committed to supporting the professional and personal development of our employees. We offer a competitive salary, opportunities for career advancement, and a range of benefits, including comprehensive health insurance and an attractive work-life balance. We are located nearby to MRT Semantan. About us

We are expert healthcare professionals delivering specialised care for families of all ages. Our state-of-the-art facility offers comprehensive services including stem cell therapy, orthopaedic surgery, physiotherapy, advanced imaging and aesthetic treatments. If you are ready to join our team and make a difference in the lives of our patients, we encourage you to apply now. We have vacancies for Ward (shift work) and Clinic Nurses (office hours) at our Damansara Heights Hospital as well as a Clinic Nurse at our branch in Gleneagles Ampang.

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Date: 29/07/2025 Company: Lera Sdn Bhd Type: Full time Category: Admin-Clerical Job Description

Attend and handle incoming and outgoing calls. Redirect the calls efficiently and take messages when required. Attend to incoming and outgoing documents/parcels/cheque for signing with courier services and dispatch records. To enter and update data in system, including invoices, DO, PO and etc. To assist in preparing reports and basic documents. To answer phone calls, reply messages and handle general inquiries. To support other departments team with clerical tasks. Assisting with event planning and coordination. To handle filing, data entry, photocopying and scanning documents. To assist with basic documentation and compilation. Manage the upkeep cleanliness and tidiness of office area and meeting rooms. Undertake ad hoc basis as assigned by superior.

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**Your Day To Day**
+ **Be the warm welcome** that sets the tone for a memorable guest experience, demonstrating genuine hospitality and professionalism.
+ Acknowledge and prioritize IHG Rewards Club members, VIPs, and returning guests, both in person and on the phone.
+ Take and manage guest bookings with accuracy, identifying up-selling opportunities to enhance guest stays by promoting hotel services, amenities, and packages.
+ Maintain a deep understanding of and adhere to **IHG Brand Standards** , hotel policies, and operational processes to deliver consistent and high-quality service.
+ Handle cash, credit, and digital transactions with precision, ensuring all processes align with hotel financial policies.
+ Facilitate seamless check-in and check-out experiences, including verifying IDs, issuing room keys, and managing safety deposit boxes securely.
+ Coordinate with housekeeping to confirm room readiness and update the Property Management System (PMS) with any changes or room allocations.
+ Assist in managing guest inquiries, messages, and complaints, ensuring timely responses and escalating to management when required.
+ Anticipate and fulfill guest needs by recording and acting on preferences, special requests, or recurring concerns to create personalized experiences.
+ Provide accurate information on local attractions, transportation, and hotel amenities to enrich the guest's stay.
+ Follow all safety and emergency procedures, including reporting incidents promptly.
+ Stay trained on hotel emergency protocols and assist guests during evacuations or other critical situations.
+ Collaborate with other departments to ensure seamless communication and exceptional service delivery.
+ Step in to support colleagues with ad-hoc duties as needed, fostering a team-oriented work environment.
+ Actively participate in team briefings, training sessions, and performance discussions to enhance personal and departmental growth.
+ **Represent the hotel brand** with pride by maintaining a polished appearance and professional demeanor at all times.
+ Always stay informed of the day's events, activities, and occupancy levels to provide accurate and timely information to guests.
+ Assist with administrative duties, including filing, preparing reports, and maintaining an organized workspace.
+ Monitor and replenish front desk supplies, such as registration cards, brochures, and stationery.
+ Assist with managing incoming and outgoing guest mail, package deliveries, and courier services.
+ Conduct follow-ups with guests during and after their stay to ensure satisfaction and address any unresolved concerns.
+ Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.
**What We Need From You**
+ Communication skills - Guests will approach you with both concerns and compliments, so you'll need to be easy to talk to.
+ Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories.
+ Fluency in the local language - extra language skills would be great, but not essential.
+ Literate and tech-savvy - you'll need a good grasp of reading, writing, basic maths and computers.
+ Flexibility - night, weekend and holiday shifts are all part of the job.
+ You'll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential.
+ Experience - ideally you'll have spent at least one year in a front desk or guest service position.
+ Strength - sometimes you'll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Hilton isn't just a place to work. With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget.
**And, we strongly believe that our Team Members are more than just "employees".**
**Thrive at Hilton** embraces our diversity and provides a way of living, helping our Team Members build a strong foundation for health and well-being, seeking lifelong learning and mindful leadership, dreaming and connecting with a **Purpose** , and creating the most optimal work experience for them as an individual.
**Go Hilton** , our leisure travel discount programme, is designed exclusively to ensure that our Team Members get to experience the same Hilton Hospitality when they are travelling at a discounted rate. Eligible Team Members and their authorized family and friends can take advantage of special room rates and other perks.
**Join us now and enjoy the Hilton experience for yourself.**
The Front Office Assistant greets and registers guests, providing prompt and courteous service. He / she checks guests in and out, resolving guest challenges throughout their stay in our hotel. This role upgrades guests as required and promotes the hotel's services.
**What will I be doing?**
As the Front Office Assistant, you will be responsible for performing the following tasks to the highest standards:
- Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
- Make appropriate selection of rooms based on guests' needs, code electronic keys, confirms the room number and rates with a written confirmation.
- Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
- Ensure rooms and services are correctly accounted for within guests' statements, properly stating services provided by the hotel.
- Assist guests with check-out payments or charges, accepting and recording vouchers, credits, traveller's checks and other forms of payment, converting foreign currency at current posted rates.
- Greet customers immediately with a friendly and sincere welcome with a positive and clear speaking voice, listen and understand requests, respond with appropriate actions and provide accurate information such on outlet hours, special VIP programs, events, etc.
- Receive special requests from guests and respond appropriately or forward requests to appropriate team members for their decisions and actions.
- Promptly answer the telephone and email inquiries, inputting messages into the computer and advising other team members of special guests' needs.
- Retrieve messages and communicate the content to guests, retrieving mail, packages and facsimiles or other special items for customers as requested.
- Record guests' complaints, conducting thorough research to develop the most effective solution and negotiate results.
- Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, quality of dishes etc.
- Remain calm and alert especially during emergency situations and heavy hotel activity.
- Plan and implement detailed steps by using experienced judgment and discretion.
- Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
- Actively take part in training where and when required, attending formal training sessions and on the job trainings to ensure standards and develop skills and abilities.
- Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
- Take on an active role in the Executive Floor team, ensuring effective communication and working as a team in order to reach goals and targets.
- Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately "at-home" when they arrive.
- Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honours and Frequent Flyer numbers enquired about, and method of payment is secured.
- Handle complaints promptly and efficiently, taking the necessary action, and informing the Duty Manager or Guest Relations Manager to follow-up where appropriate.
- Follow-up with all guests to ensure satisfaction with problem resolution.
- Maintain awareness of guests' profile and specific preferences, ensuring that they are acted upon for each reservation.
- Ensure that VIP guests are treated personally and recognized as an individual.
- Liaise with Sales, Reservations and the Business Development teams to handle corporate guests.
- Promote Hilton Honours and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honours members receive personal and professional service that recognizes them as important guests and that their benefits are received.
- Ensure a prompt and efficient departure, by settling guests' accounts as per billing and reservation instructions, ensuring that all guests' folios are correct.
- Input information into Fidelio regarding guests, ensuring accuracy and that all details are completed, and the information can be clearly understood by other team members.
- Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting.
- Knowledgeable of the hotel's facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China.
- Up to date with information on facilities, attractions, and places of interests, sights and activities in and around the hotel.
- Effectively communicate, coordinate and cooperate with Housekeeping, F&B, Engineering and IT.
- Report problems with hotel systems, hardware or facilities to the appropriate parties and follow-up to ensure that corrective action has been taken.
- Ensure that the Front Office Manager is kept aware and up to date with operational issues.
- Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed.
- Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.
- Ensure that the day-to-day functions of the front desk are completed, including but not limited to checklists, trace reports, credit limit checks, and online back-ups.
- Check registration cards, meetings and functions information, billing instructions, and reservation backup to ensure that all information received is acted upon accordingly.
- Ensure that the front desk stock is managed and not wasted, maintaining costs where able.
- Keep up to date and aware of competitor activities in order to be well informed.
- Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests.
- Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations, taking part in the fire team when and where directed.
- Adhere strictly to standard cash handling procedures, ensuring to balance float and drop the required amount, managing cash, credit card transactions, city ledgers, vouchers and all other forms of payment correctly.
- Adhere to the company's credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third party payments for rooms, meetings, F&B and any other charges that may be incurred by guests.
- Provide safety deposit boxes to guests, ensuring that guests' valuables are safe and secure at all times.
- Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations.
- Maintain the efficiency of departure by checking all guests' folios to ensure accuracy of charges.
- Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.
- Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhering to Hilton brand standards and ensuring that guests receive value for money.
- Attempt to communicate with guests in guests' native language, if applicable.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Guest Service Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Able to perform moderately complex mathematical calculations without error.
- Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
- Able to access and accurately input information using a moderately complex computer system.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Good interpersonal skills to provide overall guest satisfaction.
- Able to work under pressure and deal with stressful situations during busy periods.
- 1 or 2 years of related working experience preferred.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Assistant_
**Location:** _null_
**Requisition ID:** _HOT0BT13_
**EOE/AA/Disabled/Veterans**

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia. With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way. If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today! Job Description • To handle check-in and check-out transaction • To key in customer date in GHPMS • Computes bill, collects payment, and makes change for guests • Makes and confirms reservations • Posts charges such as room, food, liquor, or telephone, to guest folio • Makes restaurant, transportation, or entertainment reservations for guests Job Requirement • Minimum SPM, preferable those who possess Diploma / Certificate in Hotel Management • Height: 160 cm for male and 157 cm for female • Ability to converse in English and Bahasa Malaysia • Pleasant personality • Knowledge in Chinese dialects will be an added advantage Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company.Apply now!

Job Segment:

Hotel Reception, Secretary, Administrative Assistant, Hospitality, Administrative

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Your Day To Day

Be the warm welcome that sets the tone for a memorable guest experience, demonstrating genuine hospitality and professionalism.

Acknowledge and prioritize IHG Rewards Club members, VIPs, and returning guests, both in person and on the phone.

Take and manage guest bookings with accuracy, identifying up-selling opportunities to enhance guest stays by promoting hotel services, amenities, and packages.

Maintain a deep understanding of and adhere to IHG Brand Standards, hotel policies, and operational processes to deliver consistent and high-quality service.

Handle cash, credit, and digital transactions with precision, ensuring all processes align with hotel financial policies.

Facilitate seamless check-in and check-out experiences, including verifying IDs, issuing room keys, and managing safety deposit boxes securely.

Coordinate with housekeeping to confirm room readiness and update the Property Management System (PMS) with any changes or room allocations.

Assist in managing guest inquiries, messages, and complaints, ensuring timely responses and escalating to management when required.

Anticipate and fulfill guest needs by recording and acting on preferences, special requests, or recurring concerns to create personalized experiences.

Provide accurate information on local attractions, transportation, and hotel amenities to enrich the guest's stay.

Follow all safety and emergency procedures, including reporting incidents promptly.

Stay trained on hotel emergency protocols and assist guests during evacuations or other critical situations.

Collaborate with other departments to ensure seamless communication and exceptional service delivery.

Step in to support colleagues with ad‑hoc duties as needed, fostering a team‑oriented work environment.

Actively participate in team briefings, training sessions, and performance discussions to enhance personal and departmental growth.

Represent the hotel brand with pride by maintaining a polished appearance and professional demeanor at all times.

Always stay informed of the day’s events, activities, and occupancy levels to provide accurate and timely information to guests.

Assist with administrative duties, including filing, preparing reports, and maintaining an organized workspace.

Monitor and replenish front desk supplies, such as registration cards, brochures, and stationery.

Assist with managing incoming and outgoing guest mail, package deliveries, and courier services.

Conduct follow‑ups with guests during and after their stay to ensure satisfaction and address any unresolved concerns.

Support loyalty program initiatives by encouraging enrollment and educating guests about program benefits.

What We Need From You

Communication skills - Guests will approach you with both concerns and compliments, so you’ll need to be easy to talk to.

Your problem‑solving skills will turn issues into opportunities so every guest leaves with great memories.

Fluency in the local language - extra language skills would be great, but not essential.

Literate and tech‑savvy - you’ll need a good grasp of reading, writing, basic maths and computers.

Flexibility - night, weekend and holiday shifts are all part of the job.

You’ll have a high‑school diploma or qualification. A college or university degree would be a bonus, but not essential.

Experience - ideally you’ll have spent at least one year in a front desk or guest service position.

Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling.

Your application will include the following questions:

Which of the following statements best describes your right to work in Malaysia?

What's your expected monthly basic salary?

How many years' experience do you have as a Front Office Assistant?

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Responsibilities

To handle check‑in and check‑out transaction To key in customer date in GHPMS Computes bill, collects payment, and makes change for guests Makes and confirms reservations Posts charges such as room, food, liquor, or telephone, to guest folio Makes restaurant, transportation, or entertainment reservations for guests

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Perform good customer service to contribute to a warm welcoming ambiance of the counter service in line with the Hospital's Mission and Vision. Provide clear explanations to all customers at all times. Perform timely and efficient counter services including registration, admission, and discharge processes according to the department's Policies & Procedures, and ensure accurate patient information is entered/updated in the hospital system at all times. Ensure accurate patient information is entered/updated in the hospital system at all times. Be responsible for the cashier’s float so that all monies are properly accounted for. Collect top-up deposits/handle top-up GL for patients whose interim bills have exceeded the available deposits/GL limit. Ensure efficient and accurate billing at all times. Make sure all medical and pharmacy charges for patients are being charged correctly by the respective departments. Obtain customer and guarantor signatures on all forms and ensure all standard forms are completed with the required information. Properly handle all insurance cases and liaise with the Front Office Executive when necessary. Provide simple estimated quotations to patients. Attend to any queries from patients, insurance, and Consultants. Personally adhere to and uphold the Patient & Family Rights and Responsibilities (PFRR) in handling patients and their families at all times. Take part in all quality and safety-related initiatives and contribute towards the continuous improvement of the hospital. Perform any other related duties and responsibilities as directed by Management. Requirements Minimum SPM with a pass in English, Maths, and Malay. At least 1 year of working experience in a related field. Knowledgeable in communication skills. Willing to work on shifts. Apply Online

Full Name Contact Number Email Upload Resume choose file One file only. 30 MB limit. Allowed types: pdf, doc, docx, ppt, pptx. Aurelius Healthcare is inspired by the wisdom of Stoicism, a philosophy followed by one of history's most revered Roman emperors. Our dedicated team nurtures patients within our facility and fosters self-confidence & self-care, all while delivering top-tier medical care.

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Hear Link Audiology Sdn Bhd is hiring a Full time Healthcare Office Assistant role in Taipan Business Centre, Selangor. Apply now to be part of our team.

Requirements for this role:

Looking for candidates available to work:

Mon morning

Mon afternoon

Tue morning

Tue afternoon

Wed morning

Wed afternoon

Thu morning

Thu afternoon

Fri morning

Fri afternoon

Sat morning

Sat afternoon

2-3 years of relevant work experience required for this role

Expected salary: RM2,500 - RM3,000 per month

Audiology Assistant Responsibilities & Duties

Prepare clients for hearing evaluations.

Assist in the fitting and maintenance of hearing aids.

Manage client records and documentation.

Provide client education regarding hearing aids and assistive listening devices.

Schedule appointments and manage calendars for audiologists.

Audiology Assistant Qualifications & Skills

Strong organizational and multitasking skills.

Excellent communication and interpersonal skills.

Diploma/Degree or equivalent.

Strong attention to detail and accuracy in record-keeping.

Ability to work under supervision and follow detailed instructions.

Compassionate and patient-focused approach to care.

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