884 IT Services jobs in Malaysia

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Technical Services Engineer

Company: B. BRAUN MEDICAL SUPPLIES

Job Posting Location: MY-Petaling Jaya, 47800 Selangor

Functional Area: Field Service

Working Model: Hybrid

Requisition ID: 6254

Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a Technical Service Engineer at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction.

Your key responsibilities:

• Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications.
• Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings.
• Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance.
• Support sales initiativesby participating in contract renewals and promoting service-related revenue programs.
• Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment.
• Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations.
• Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently.
• Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance.

What you will bring to the team:

• Bachelor's degree in engineering / related.
• Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related.

What sets B. Braun apart?

Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership.

Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world.

What can we offer you?

• Sports club
• Annual leave
• Medical insurance
• Long service award
• Employee referral program
• Education assistance program
• BMS Business School for learning & development

What’s next?

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary!

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

To find out more about B. Braun Malaysia click here

#J-18808-Ljbffr

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise.

Technical Services Engineer

Company: B. BRAUN MEDICAL SUPPLIES

Job Posting Location: MY-Petaling Jaya, 47800 Selangor

Functional Area: Field Service

Working Model: Hybrid

Requisition ID: 6254

Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare!

As a Technical Service Engineer at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction.

Your key responsibilities:

• Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications.
• Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings.
• Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance.
• Support sales initiativesby participating in contract renewals and promoting service-related revenue programs.
• Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment.
• Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations.
• Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently.
• Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance.

What you will bring to the team:

• Bachelor's degree in engineering / related.
• Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related.

What sets B. Braun apart?

Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership.

Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world.

What can we offer you?

• Sports club
• Annual leave
• Medical insurance
• Long service award
• Employee referral program
• Education assistance program
• BMS Business School for learning & development

What’s next?

Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary!

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

To find out more about B. Braun Malaysia click here

#J-18808-Ljbffr

As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all.

As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions.

We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture.

Job Description

• Provides technical expertise to sales representatives, retailers and (key account) customers during the sales process.
• Provides technical input into bid proposals, projects and technical documents within the sales process, support on specification and identifies additional sales opportunities with existing customers.
• Performs technical sales support at customer sites, or on a multiple-site basis
• Collaborates with sales teams to develop and recommend products and services to meet customers' requirements
• Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution, maintenance of products and inspection of return claim products.
• Responds to customer questions regarding operation and malfunctions.
• Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction.
• Response for product and technical training to customers.
• Responsible for new product application and testing.
• Prepare technical documentation for presales, sales and after sales.

Qualifications

• University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines.
• At least 3 years’ working experience in Engineering industry for technical services & support, preferably with experience in after-sales handling/management, and related in the field of motor business.
• Good knowledge of mechanical, electrical and electronic products.
• Local language is a must. Fluent in spoken and written English is essential.
• Experience & knowledge in smart home & automation is a plus.

Additional Information

Basic Salary MYR3000 +Travel allowance MYR650

Please mention your current and expected salary and notice period in the CV.

The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

#J-18808-Ljbffr

Want to be a part of Asia Pacific & Japan’s (APJ) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APJ region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. A Snapshot As Technical Services Manager (TSM) reporting to our Senior Technical Service Manager (STSM), you will work closely with our Operations team including Building Services Manager (BSM), making an impact in a number of ways: Supporting the STSM in relation to all aspects of data centre operations to achieve 100% uptime and compliance with customer SLAs The primary point of contact for the site Facilities Provider, supervising FM Services, Smart Hands & Security vendors as well as any other third-party vendors (including soft services) engaged directly by AirTrunk. Supporting the BSM in property related services Please note, this role will be based in our data centre in Johor Bahru and work on 12 hours shift. Your Day to Day Either a portion of the data centre site or a portfolio of customers will be allocated to each Technical Service Manager (TSM). The TSM then runs this sub-section of the site, reporting and raising issues/tasks to the STSM as required; Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers Coordinate with the Development team to run construction activity and installations, to ensure system design, installation and testing adhere to operational standards Ensure adherence to site operating procedures (SOP, MOP, EOP, security) and any other documentation required by law, e.g. RA, SWMS and EHS Ensure compliance with site held accreditations, including, but not limited to, ISMS, ISO9001, ISO14001, SOC2, PCI. Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety Monitor and manage the performance of outsourced services vendors and contractors, including cleaning, gardening, etc. Primary operational contact for customers and local point of escalation during emergency events and day-to-day operations. Issue change and incident notices as when required. Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation Manage the provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to customers Lead minor capital projects for customers/internal purposes Supervise operational metrics, data and analyse risks Conduct regular property inspections, including all critical facilities, building, fixtures, fitting which include concrete or structural elements and architectural finishing supporting by the Building Services Manager (BSM) Ensure the data centre operations including general cleaning and security are well maintained Implement and administer inventory control programs/purchase parts and supplies Requirements: 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields Excellent collaborator with strong communication skills in English and Bahasa Malaysia, Mandarin is a plus Ability to establish and review Method of Procedure documents, maintenance reports, incident reports, emergency event summaries, root cause analysis reports, and O&M manuals Able to read and comprehend single line diagrams Ideally, successfully run 3rd party service providers and negotiate quote/pricing for services Familiar with working with Customer Portals, BMS, Computerized Maintenance Management Systems. CAD is a plus. Exceptionally flexible, forward-thinking and motivated by change Effective customer management skills and meeting chair experience The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you and unleash your full potential. The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive. Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. **To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.** Create a Job Alert Interested in building your career at AirTrunk? Get future opportunities sent straight to your email. Apply for this job

* indicates a required field First Name * Last Name * Email * Phone * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile * Where are you currently based? * Select. Are you legally allowed to work in Malaysia with no limitations? * Select. Do you have at least 5+ years of mechanical and electrical experience in data centres (preferred), facilities, engineering operations, semiconductor, trades or related fields? * Select. Demographic Questions

The electrifying buzz at AirTrunk wouldn’t be possible without a diverse team bringing different perspectives, experience and skills together. As part of our commitment to diversity, inclusiveness, and continuous improvement, we invite you to answer the following questions. Your responses will be used (in aggregate only) to help us identify areas of improvement in our process. Your responses are anonymous,

will not

be associated with your details or your specific application and

will not in any way be used in the hiring decision. Select. I identify my sexual orientation as * Select. I identify my ethnicity as (mark all that apply): * Select.

#J-18808-Ljbffr

As the preferred partner for window and door automation, SOMFY is committed to inspiring new and better ways of living for all. As a French, family-owned, and independent group, in continuous growth since our creation, we have been world leaders for 50 years and pioneers in home automation. Innovation continuously guides our work and guarantees the excellence of our solutions. We are present in 58 countries, with eight production sites and 17 R&D centers. We are deeply committed to the well-being of our 7,000 employees, we promote their sustainable employability by promoting internal mobility and developing their skills. We foster diversity and inclusion by building on our strong corporate culture. Job Description

Provides technical expertise to sales representatives, retailers and (key account) customers during the sales process. Provides technical input into bid proposals, projects and technical documents within the sales process, support on specification and identifies additional sales opportunities with existing customers. Performs technical sales support at customer sites, or on a multiple-site basis Collaborates with sales teams to develop and recommend products and services to meet customers' requirements Provides post-sale technical support services to customers, including installation, troubleshooting, problem resolution, maintenance of products and inspection of return claim products. Responds to customer questions regarding operation and malfunctions. Advises customers on preventative maintenance and configuration adjustments to improve product performance and customer satisfaction. Response for product and technical training to customers. Responsible for new product application and testing. Prepare technical documentation for presales, sales and after sales. Qualifications

University graduate in Mechanical / Electrical / Electronic Engineering or related disciplines. At least 3 years’ working experience in Engineering industry for technical services & support, preferably with experience in after-sales handling/management, and related in the field of motor business. Good knowledge of mechanical, electrical and electronic products. Local language is a must. Fluent in spoken and written English is essential. Experience & knowledge in smart home & automation is a plus. Additional Information

Basic Salary MYR3000 +Travel allowance MYR650 Please mention your current and expected salary and notice period in the CV. The protection of our candidates’ personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system, and not by email or postal.

#J-18808-Ljbffr

You’re an important part of our future. Hopefully, we're also a part of your future! At B. Braun, we protect and improve the health of people worldwide. You support this vision, bringing expertise and sharing innovation, efficiency and sustainability as values. That’s why we would like to keep developing our company with you. Keeping your future in mind, we’re making a joint contribution to health care worldwide, with trust, transparency and appreciation. That's Sharing Expertise. Technical Services Engineer Company: B. BRAUN MEDICAL SUPPLIES Job Posting Location: MY-Petaling Jaya, 47800 Selangor Functional Area: Field Service Working Model: Hybrid Requisition ID: 6254 Are you a hands-on problem solver who thrives on precision, customer care, and keeping life-saving technology running at its best? If so, this opportunity could be for you! Join us at B. Braun, a leader in the medical devices industry, where your skills and experience will be recognized and celebrated. Take the next step in your career with us and help shape the future of healthcare! As a

Technical Service Engineer

at B. Braun, where your expertise in diagnostics, repairs, and customer support ensures that critical medical devices perform flawlessly when it matters most. You will play a vital role in providing post-sales technical support services to customers, including installation, troubleshooting, problem resolution and maintenance. As well as delivering customer services and expertise on preventative maintenance and configuration adjustment to improve product performance and customer satisfaction. Your key responsibilities: Perform diagnostics, troubleshooting, and repairson medical equipment and components, ensuring compliance with established quality procedures and technical specifications. Utilize specialized test equipmentto trace and identify component defects, compare results against standards, and accurately document findings. Deliver post-sales technical servicesincluding installation, maintenance, and repair at customer sites to ensure optimal product performance. Support sales initiativesby participating in contract renewals and promoting service-related revenue programs. Ensure timely execution of service contractsin accordance with company guidelines and maintain calibrated tools and test equipment. Provide market feedbackto management regarding product performance and customer needs, helping bridge gaps between product functionality and user expectations. Maintain high levels of customer satisfactionthrough proactive communication, technical assistance, and training, while managing service records and logs efficiently. Manage inventory controls by conducting regular physical checks, updating documentation, and overseeing the repair parts cycle to prevent loss and ensure compliance. What you will bring to the team: Bachelor's degree in engineering / related. Min 1 - 2 years of experience in technical services, preferably in medical devices, diagnostics or healthcare IT engineering, or related. What sets B. Braun apart? Incorporated in 1980, B. Braun Medical Supplies Sdn Bhd is well placed as one of the leading medical suppliers in Malaysia. We work closely in partnership with hospitals and healthcare institutions for best patient outcomes. Our proven track record as a major hospital supplier of medical devices, equipment and pharmaceuticals paves the way for market leadership. Our team’s extensive networking within the industry, together with B. Braun’s evolving and progressive product quality help us in our mission to protect and improve people’s health in Malaysia and around the world. What can we offer you? Sports club Annual leave Medical insurance Long service award Employee referral program Education assistance program BMS Business School for learning & development What’s next? Once you click on the link to Apply, you will be directed to update your personal information and submit your CV. Our Talent Acquisition team will carefully review your application, and if you pass the CV screening you will be invited for the first interview. We ask you to conduct two interviews, one in person and one remotely. If you stand out and meet our requirements, we will present you with an offer and guide you through our seamless onboarding process. Join us and be part of something extraordinary! We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are. To find out more about our commitment to diversity click here To find out more about B. Braun Malaysia click here

#J-18808-Ljbffr

G'day!

We are ServiceRocket , a global tech-enabled services company headquartered in Palo Alto, California. Our purpose is to be the single most reliable partner in the acceleration of your growth. At ServiceRocket, we are committed to the development of every Rocketeer and the trust of every customer.

Twenty years on and counting, we’ve got your back.

Why is ServiceRocket the place for you

- A 20+ year tech services expert of many solutions and partnerships with industry giants.

- Our diverse world of Rocketeers lives by our values with a collaborative mindset resulting in a 4.7 rating on Glassdoor.

- We have been certified as a best place to work for our US, Chile and Malaysian offices.

- Our culture rocks! You’ll join a fun-loving and inclusive work environment that supports your professional growth and personal well-being.

Visit our website to learn more and become a part of our Rocketeer Nation.

We are seeking a customer-centric and Customer Support Engineer to join our fantastic team in Kuala Lumpur. The Customer Support Engineer is responsible for assisting, diagnosing, troubleshooting and delivering effective solutions to customers for simple to mid-complex technical problems. You will have the opportunity to learn from different cutting-edge technologies and engage with new customer support onboarding within a hybrid-support environment. This role will also enable yourself to build towards complex level product support as part of career growth within the organisation.

What you’ll be doing

- Work with the Manage Services team members globally to delight our customers

- Communicate efficiently with our customers and peers to ensure they have a great experience

- Unleash your troubleshooting power for issues resolution with the aim of preventing future problems

- Play a key part in complying with the SLA requirements in different tiers of support services

- Collaborate with our Solution Architect and Customer Solutions teams to enable successful milestones to our customers throughout the journey with ServiceRocket

- Perform application upgrades, performance optimisation, custom plug-in development, Pre-sales discovery, application implementations, and system improvements

- Actively contributing to customer success throughout the lifecycle from onboarding to renewal through facilitation of customer meetings and quarterly business review

- Become an encyclopaedia of knowledge about relevant software applications and best practices

- Champion the importance of learning, documenting, and sharing knowledge with others

- Ability to work on shift is required for Malaysia team (Morning 7am-4pm/Night 3pm-12am, on monthly rotation basis, with compensation considerations)

- Flexible to work on Malaysia Public Holidays on rotation basis, with compensation considerations

- Flexible to work on 1-2 weekend day(s) each month, on full/standby support or pre-scheduled weekend activities on rotation basis, with compensation considerations

What you’ll bring to the table

- Requires a minimum of 1-2 years of related experience with a Bachelor’s degree or a Master’s degree; or equivalent work experience

- Strong data analysis, critical thinking and problem-solving skills

- Ability to work independently and with others

- SQL and Java Application troubleshooting as per required by specific client account

- Strong communication skills in English, both written and verbal.

- Exhibit a growth mindset. Passion for continuous learning and exploring new technology.

Nice to have

- Experience with Atlassian applications (eg. Jira/Confluence)

- Experience with Linux Administration

- Cloud Computing skills (eg. AWS, GCP, MS Azure)

- Atlassian Certification and/or accreditation

*Only shortlisted candidates will be notified

Perks

- Share the fruit program : when we grow the tree, we share the fruit–when the company grows, we share the profit.

-Stock options : you have the opportunity to participate in the ownership of the company.

-Health insurance: we support you and your family–your well-being matters.

-Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location.

-Career pathways program : you can grow horizontally, vertically, or any way you want.

-Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness.

-Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.

Our Selection Process

Our goal is for you to interview us. We want you to meet our team so that you can confirm we are the right company for you.

You will first meet our TA member in charge of the process, they will be your tour guide throughout the entire journey and will be there to answer any questions you may have! Then you’ll meet the hiring team and the executive of the area.

Become a Rocketeer. Join us in enabling fast-growing companies to take off and so will your career!

Additional Information

ServiceRocket is committed to a diverse and inclusive workplace. ServiceRocket is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

*Only shortlisted candidates will be notified*

Although the position is hybrid/remote, preferential consideration will be given to candidates based locally to the country’s office in order to better collaborate with our team. This position is not eligible for visa assistance/sponsorship or relocation assistance.

RECRUITING FRAUD ALERT:Your personal information and online safety are important to us. At ServiceRocket, recruiters only direct candidates to apply through our official career page at will never request payments, ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from ServiceRocket, please email

#J-18808-Ljbffr

You are
- Organised, you prioritise your tasks efficiently and reduce response times.
- Meticulous, you have a great eye for detail.
- Helpful and irreproachable, you always find the right solution for all our guests.

You will
- Assist the technical manager in optimising the operation of the Resort's facilities, equipment and infrastructure (600 to 1,500 clients)
- Ensure the preventive and curative operations for equipment and propose technical improvements or solutions
- Participate in the planning and management of teams and subcontractors (around 20 people)
- Prevent operating incidents and monitor technology
- Apply and respect Club Med health and safety rules as well as maintenance of the resort's assets

In becoming a G.O Assistant Technical Services Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.

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This job involves assisting people with technical issues and maintaining IT systems to ensure smooth operation. It is suitable for individuals who enjoy problem-solving, working with various technologies, and providing support to users.

As a Technical Service Support professional , your responsibilities include offering technical assistance, troubleshooting, system maintenance, and support across hardware, software, networks, and applications. Strong problem-solving skills, technical knowledge, and excellent communication are essential to deliver efficient support to staff or clients.

Job Requirements

• Technical Support & Troubleshooting: Provide first and second-level support for hardware, software, networking, and peripherals. Respond promptly to service requests via phone, email, or ticket systems, diagnosing and resolving issues. Escalate unresolved problems to senior staff or external providers.
• System Installation & Configuration: Assist with installing, configuring, and setting up hardware, software, and operating systems. Ensure proper user account setup, security, and access controls. Perform updates, patches, and upgrades.
• Hardware & Software Maintenance: Manage IT equipment including desktops, laptops, servers, and peripherals. Ensure regular data backups, system restores, and routine maintenance.
• Network Support: Support network issues, monitor performance, troubleshoot connectivity problems, and assist with VPNs, Wi-Fi, and remote access configurations.
• User Support & Training: Provide end-user training, assist with software and hardware troubleshooting, document common issues, and create user guides or FAQs.

Skills

• Software Systems
• Technical Support

Company Benefits and Culture

• Career growth opportunities through training and mentorship.
• Modern, comfortable workspaces designed for productivity.
• Recognition and rewards for achievements.
• Inclusive, diverse work environment with local and expatriate colleagues.
• Access to the latest technology and tools.
• Participation in team-building activities and social events.

Join SRG AP, where exceptional service meets innovation. We are a subsidiary of PGSBPO Pte. Ltd., committed to delivering stellar customer management and back-office processing since 1996. Our global reach and dedication to excellence make us a great place to grow your career.

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