What Jobs are available for IT Service Transition in Malaysia?
Showing 35 IT Service Transition jobs in Malaysia
Senior Associate Service Transition Specialist
Cyberjaya
NTT America, Inc.
Posted 21 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Job Summary**
We are seeking a **Senior Associate Service Transition Specialist** to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness.
While the function is primarily focused on **service transition and onboarding** , a working knowledge of **IT infrastructure** and **ITSM tools (e.g., ServiceNow)** is essential to succeed in this role.
**Key responsibilities:**
+ Implements, runs, governs and controls transition projects from inception through to completion.
+ Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project.
+ Plans and facilitates engagement sessions with stakeholders in a service transition project.
+ Manages and mitigates service transition risks.
+ Manages client and internal escalations as per the standard escalation processes.
+ Reports on transition execution against the contracted planning and identify any major issues.
+ Ensures handover for service execution and operational readiness validation has been successful.
+ Supports new services through an Early-life-support model as required.
+ Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team.
+ Manages thorough validation and testing of services provisioned as part of the transition.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Developing understanding of the organization's services portfolio and capabilities.
+ Developing track record of medium to complex Services Transition Management delivery within an IT environment
+ Developing knowledge of Project and Transition Management governance, frameworks and methodology.
+ Excellent ability to communicate.
+ Ability to interpret, deconstruct and contribute to contractual collateral.
+ Excellent organization skills.
+ Displays ability to construct plans and schedules within a framework.
+ Displays ability to look ahead and mitigate potential issues before they arise.
+ Developing business and commercial acumen.
+ Displays ability to think tactically with an understanding of the operations of a service delivery and operations business.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or related field.
+ Recognized Project Management certification (PMP, PRINCE2) preferred.
+ ITIL certification preferred.
**Required experience:**
+ Moderate level of experience within Service Transitioning / Project management.
+ Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies.
+ Moderate level of demonstrated track record of completing successful transitions into a multi-tier delivery organization.
+ Moderate level of experience in managing stakeholder relationships, including clients and vendors.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Job Summary**
We are seeking a **Senior Associate Service Transition Specialist** to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness.
While the function is primarily focused on **service transition and onboarding** , a working knowledge of **IT infrastructure** and **ITSM tools (e.g., ServiceNow)** is essential to succeed in this role.
**Key responsibilities:**
+ Implements, runs, governs and controls transition projects from inception through to completion.
+ Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project.
+ Plans and facilitates engagement sessions with stakeholders in a service transition project.
+ Manages and mitigates service transition risks.
+ Manages client and internal escalations as per the standard escalation processes.
+ Reports on transition execution against the contracted planning and identify any major issues.
+ Ensures handover for service execution and operational readiness validation has been successful.
+ Supports new services through an Early-life-support model as required.
+ Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team.
+ Manages thorough validation and testing of services provisioned as part of the transition.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Developing understanding of the organization's services portfolio and capabilities.
+ Developing track record of medium to complex Services Transition Management delivery within an IT environment
+ Developing knowledge of Project and Transition Management governance, frameworks and methodology.
+ Excellent ability to communicate.
+ Ability to interpret, deconstruct and contribute to contractual collateral.
+ Excellent organization skills.
+ Displays ability to construct plans and schedules within a framework.
+ Displays ability to look ahead and mitigate potential issues before they arise.
+ Developing business and commercial acumen.
+ Displays ability to think tactically with an understanding of the operations of a service delivery and operations business.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or related field.
+ Recognized Project Management certification (PMP, PRINCE2) preferred.
+ ITIL certification preferred.
**Required experience:**
+ Moderate level of experience within Service Transitioning / Project management.
+ Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies.
+ Moderate level of demonstrated track record of completing successful transitions into a multi-tier delivery organization.
+ Moderate level of experience in managing stakeholder relationships, including clients and vendors.
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .
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0
Senior Associate Service Transition Specialist
Cyberjaya
NTT DATA, Inc.
Posted today
Job Viewed
Job Description
Senior Associate Service Transition Specialist Join to apply for the Senior Associate Service Transition Specialist role at NTT DATA, Inc.
Job Summary We are seeking a Senior Associate Service Transition Specialist to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness. While the function is primarily focused on service transition and onboarding, a working knowledge of IT infrastructure and ITSM tools (e.g., ServiceNow) is essential to succeed in this role.
Key Responsibilities
Implements, runs, governs and controls transition projects from inception through to completion.
Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project.
Plans and facilitates engagement sessions with stakeholders in a service transition project.
Manages and mitigates service transition risks.
Manages client and internal escalations as per the standard escalation processes.
Reports on transition execution against the contracted planning and identifies any major issues.
Ensures handover for service execution and operational readiness validation has been successful.
Supports new services through an Early‑life‑support model as required.
Ensures that all service transition‑planning projects meet objectives and timing; provides handover risk register to the service operations team.
Manages thorough validation and testing of services provisioned as part of the transition.
Performs any other related task as required.
Required Experience & Qualifications
Moderate level of experience within Service Transitioning / Project management.
Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies.
Moderate level of demonstrated track record of completing successful transitions into a multi‑tier delivery organization.
Moderate level of experience in managing stakeholder relationships, including clients and vendors.
Developing understanding of the organization's services portfolio and capabilities.
Developing track record of medium to complex Services Transition Management delivery within an IT environment.
Developing knowledge of Project and Transition Management governance, frameworks and methodology.
Excellent ability to communicate.
Ability to interpret, deconstruct and contribute to contractual collateral.
Excellent organization skills.
Displays ability to construct plans and schedules within a framework.
Displays ability to look ahead and mitigate potential issues before they arise.
Developing business and commercial acumen.
Displays ability to think tactically with an understanding of the operations of a service delivery and operations business.
Academic Qualifications and Certifications
Bachelor's degree or equivalent in Information Technology or related field.
Recognized Project Management certification (PMP, PRINCE2) preferred.
ITIL certification preferred.
Workplace type: On‑site Working
About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Fraud Prevention Notice NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process. All email communications from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
#J-18808-Ljbffr
Job Summary We are seeking a Senior Associate Service Transition Specialist to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness. While the function is primarily focused on service transition and onboarding, a working knowledge of IT infrastructure and ITSM tools (e.g., ServiceNow) is essential to succeed in this role.
Key Responsibilities
Implements, runs, governs and controls transition projects from inception through to completion.
Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project.
Plans and facilitates engagement sessions with stakeholders in a service transition project.
Manages and mitigates service transition risks.
Manages client and internal escalations as per the standard escalation processes.
Reports on transition execution against the contracted planning and identifies any major issues.
Ensures handover for service execution and operational readiness validation has been successful.
Supports new services through an Early‑life‑support model as required.
Ensures that all service transition‑planning projects meet objectives and timing; provides handover risk register to the service operations team.
Manages thorough validation and testing of services provisioned as part of the transition.
Performs any other related task as required.
Required Experience & Qualifications
Moderate level of experience within Service Transitioning / Project management.
Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies.
Moderate level of demonstrated track record of completing successful transitions into a multi‑tier delivery organization.
Moderate level of experience in managing stakeholder relationships, including clients and vendors.
Developing understanding of the organization's services portfolio and capabilities.
Developing track record of medium to complex Services Transition Management delivery within an IT environment.
Developing knowledge of Project and Transition Management governance, frameworks and methodology.
Excellent ability to communicate.
Ability to interpret, deconstruct and contribute to contractual collateral.
Excellent organization skills.
Displays ability to construct plans and schedules within a framework.
Displays ability to look ahead and mitigate potential issues before they arise.
Developing business and commercial acumen.
Displays ability to think tactically with an understanding of the operations of a service delivery and operations business.
Academic Qualifications and Certifications
Bachelor's degree or equivalent in Information Technology or related field.
Recognized Project Management certification (PMP, PRINCE2) preferred.
ITIL certification preferred.
Workplace type: On‑site Working
About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long‑term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start‑up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Fraud Prevention Notice NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process. All email communications from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
#J-18808-Ljbffr
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1
Portfolio Director, IT Service Transition
Kuala Lumpur, Kuala Lumpur
Great Eastern
Posted 1 day ago
Job Viewed
Job Description
Get AI-powered advice on this job and more exclusive features. The IT Service Transition Portfolio Director oversees Change Management, IT Service Transition, IT Asset Management (ITAM), and Configuration Management Database (CMDB) functions, ensuring seamless integration of services into operations for Great Eastern. 1. Operational Leadership & Governance Oversee and govern Change Management, Service Transition, ITAM, and CMDB functions, ensuring alignment with ITIL, DevOps, and industry best practices whilst complying to regulations and policies, particularly those of IT security and Risk Management Govern risk assessment, compliance, and audit readiness for IT service transitions, including legacy, virtualized, and cloud-based systems. Ensure end-to-end asset lifecycle management, optimizing costs across software, hardware, and cloud resources. Maintain CMDB accuracy, integrating data from ServiceNow, OT uDiscovery, or other discovery tools for comprehensive service visibility. Collaborate with IT leadership, security, and architecture teams to align service transitions with organizational goals. Partner with tool vendors and managed service providers to enhance CMDB, ITAM, and automation capabilities. Act as an escalation point for high-impact changes, compliance risks, and cross-functional dependencies. 3. Digital Transformation & Tooling Strategy Drive adoption of AI/ML and automation for predictive change impact analysis, asset optimization, and incident prevention. Optimize CMDB tooling ecosystems, ensuring seamless integration between ServiceNow, discovery tools (e.g., Device24, OT uDiscovery), and third-party ITAM solutions. Implement shift-left and self-service strategies to streamline user interactions with IT services. Evaluate and recommend emerging technologies (e.g., AIOps, generative AI for IT operations) to enhance service transition efficiency. 4. Performance & Continuous Improvement Define KPIs and SLAs for service transition effectiveness, tracking metrics like change success rate, CMDB accuracy, and mean time to deploy (MTTD). Conduct post-implementation reviews (PIRs) to identify improvement opportunities in processes and tooling. Build a high-performance team which promotes a culture of innovation, experimenting with automation, AI, and lean methodologies We are looking for people who Involved leading a team across geographies and managing budget across the functions that leverages tools such as ServiceNow and other enterprise tools to drive efficiency, automation, and innovation across on-premises, cloud, and hybrid environments. As a leader in both operational IT service management supporting digital transformation, this role champions AI adoption, process optimization, and shift-left strategies to enhance service delivery while reducing manual overhead whilst maintaining operational stability. A Bachelor’s or Professional Degree in IT, Computer Science, or related field (ITIL Expert, COBIT or ISO/IEC 2000; PMP certifications a plus). 10+ years in IT Service Management, with expertise in Change Management, Service Transition, ITAM, and CMDB. Hands-on experience with major service management platforms like ServiceNow (ITSM, ITOM, ITAM, CMDB) and/or other CMDB tools (Device 42, Open Text uDiscovery, etc. Familiarity with deployment tools like Ansible, Jenkins, Terraform, GitLab, Dimension or Bamboo. Strong understanding of Agile methodology, SDLC, cyber security principles, risk management and compliance requirements related to service transition. Proven track record in digital transformation, automation, and AI/ML applications in IT operations. Expertise in CMDB data modeling, discovery tools, and integration strategies. Familiarity with AIOps, shift-left, and self-healing IT concepts. Knowledge of generative AI for IT operations (e.g., automated change plans, anomaly detection). Experience working with multiple teams (business, IT application and infrastructure teams) for service management and operations. Planning and organisational skills for undertaking team leadership and BAU workload management. Self-driven with a positive attitude and strong leadership skills to champion for culture change management initiatives within IT and with interfacing Business stakeholders. Strong and factual communication skills and able to manage situations/conflicts and influence others. Good analytical skills and a creative approach to problem solving and provide options and solutions. Experience with budget management and vendor management Excellent leadership and stakeholder management abilities. How you succeed Champion and embody our Core Values in everyday tasks and interactions. Demonstrate high level of integrity and accountability. Take initiative to drive improvements and embrace change. Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively. Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively. Who we are Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.
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2
Senior Associate Service Transition Specialist
Cyberjaya
NTT
Posted 16 days ago
Job Viewed
Job Description
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Job Summary
We are seeking a
Senior Associate Service Transition Specialist
to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness. While the function is primarily focused on
service transition and onboarding , a working knowledge of
IT infrastructure
and
ITSM tools (e.g., ServiceNow)
is essential to succeed in this role. Responsibilities
Implements, runs, governs and controls transition projects from inception through to completion. Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project. Plans and facilitates engagement sessions with stakeholders in a service transition project. Manages and mitigates service transition risks. Manages client and internal escalations as per the standard escalation processes. Reports on transition execution against the contracted planning and identify any major issues. Ensures handover for service execution and operational readiness validation has been successful. Supports new services through an Early-life-support model as required. Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team. Manages thorough validation and testing of services provisioned as part of the transition. Performs any other related task as required. To thrive in this role, you need to have
Developing understanding of the organization's services portfolio and capabilities. Developing track record of medium to complex Services Transition Management delivery within an IT environment Developing knowledge of Project and Transition Management governance, frameworks and methodology. Excellent ability to communicate. Ability to interpret, deconstruct and contribute to contractual collateral. Excellent organization skills. Displays ability to construct plans and schedules within a framework. Displays ability to look ahead and mitigate potential issues before they arise. Developing business and commercial acumen. Displays ability to think tactically with an understanding of the operations of a service delivery and operations business. Academic qualifications and certifications
Bachelor's degree or equivalent in Information Technology or related field. Recognized Project Management certification (PMP, PRINCE2) preferred. ITIL certification preferred. Required experience
Moderate level of experience within Service Transitioning / Project management. Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies. Moderate level of demonstrated track record of completing successful transitions into a multi-tier delivery organization. Moderate level of experience in managing stakeholder relationships, including clients and vendors. Workplace type
On-site Working About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
#J-18808-Ljbffr
We are seeking a
Senior Associate Service Transition Specialist
to support service transition and onboarding activities within our APSC (ISCA) Service Desk function. This role is critical in ensuring smooth transitions of services into operations, with a strong focus on stakeholder engagement, planning, and operational readiness. While the function is primarily focused on
service transition and onboarding , a working knowledge of
IT infrastructure
and
ITSM tools (e.g., ServiceNow)
is essential to succeed in this role. Responsibilities
Implements, runs, governs and controls transition projects from inception through to completion. Manages client relationships and establishes positive relationships and constant communications with all internal stakeholders during a service transition project. Plans and facilitates engagement sessions with stakeholders in a service transition project. Manages and mitigates service transition risks. Manages client and internal escalations as per the standard escalation processes. Reports on transition execution against the contracted planning and identify any major issues. Ensures handover for service execution and operational readiness validation has been successful. Supports new services through an Early-life-support model as required. Ensures that all service transition-planning projects meet objectives and timing. Handover risk register to service operations team. Manages thorough validation and testing of services provisioned as part of the transition. Performs any other related task as required. To thrive in this role, you need to have
Developing understanding of the organization's services portfolio and capabilities. Developing track record of medium to complex Services Transition Management delivery within an IT environment Developing knowledge of Project and Transition Management governance, frameworks and methodology. Excellent ability to communicate. Ability to interpret, deconstruct and contribute to contractual collateral. Excellent organization skills. Displays ability to construct plans and schedules within a framework. Displays ability to look ahead and mitigate potential issues before they arise. Developing business and commercial acumen. Displays ability to think tactically with an understanding of the operations of a service delivery and operations business. Academic qualifications and certifications
Bachelor's degree or equivalent in Information Technology or related field. Recognized Project Management certification (PMP, PRINCE2) preferred. ITIL certification preferred. Required experience
Moderate level of experience within Service Transitioning / Project management. Moderate level of experience in applying, managing and executing transition management approaches and applicable methodologies. Moderate level of demonstrated track record of completing successful transitions into a multi-tier delivery organization. Moderate level of experience in managing stakeholder relationships, including clients and vendors. Workplace type
On-site Working About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
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3
Senior Transition Manager
Petaling Jaya, Selangor
Avensys Consulting
Posted 14 days ago
Job Viewed
Job Description
Senior Transition Manager Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. We serve a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
We are currently looking for a Senior Transition Manager. This is an exciting opportunity to expand your skills set, achieve job satisfaction and work‑life balance.
Key Responsibilities
Lead end‑to‑end transition activities from RFI stage to service delivery.
Develop and manage comprehensive transition plans covering people, processes, systems, and governance.
Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.
Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.
Coordinate cross‑functional teams to ensure operational readiness and smooth knowledge transfer.
Design and execute transformation strategies to enhance operations and drive innovation.
Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.
Champion continuous improvement and digitalization across functions.
Drive adoption of new processes, systems, and services throughout the client lifecycle.
Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations.
Monitor and report on program performance, ensuring alignment with business objectives.
Stakeholder Engagement
Build and maintain strong relationships with internal and client stakeholders.
Facilitate governance meetings, transformation workshops, and executive briefings.
Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.
Qualifications & Experience
7–10 years of progressive experience in Shared Services, BPO, or business project management.
Bachelor’s degree in business or related field (Master’s preferred).
Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus.
Proven leadership in managing complex transition and transformation programs.
Advanced proficiency in MS Office Suite (Project, Visio, Excel).
Excellent communication, negotiation, and stakeholder management skills.
Ability to work independently and in virtual, cross‑cultural teams.
Preferred Attributes
Strategic mindset with operational execution capability.
Strong analytical and problem‑solving skills.
High motivation for quality, efficiency, and continuous improvement.
Collaborative team player who fosters an open and supportive environment.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Information Services; IT Services and IT Consulting
Get notified about new Transition Manager jobs in
Petaling Jaya, Selangor, Malaysia .
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We are currently looking for a Senior Transition Manager. This is an exciting opportunity to expand your skills set, achieve job satisfaction and work‑life balance.
Key Responsibilities
Lead end‑to‑end transition activities from RFI stage to service delivery.
Develop and manage comprehensive transition plans covering people, processes, systems, and governance.
Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases.
Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions.
Coordinate cross‑functional teams to ensure operational readiness and smooth knowledge transfer.
Design and execute transformation strategies to enhance operations and drive innovation.
Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives.
Champion continuous improvement and digitalization across functions.
Drive adoption of new processes, systems, and services throughout the client lifecycle.
Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations.
Monitor and report on program performance, ensuring alignment with business objectives.
Stakeholder Engagement
Build and maintain strong relationships with internal and client stakeholders.
Facilitate governance meetings, transformation workshops, and executive briefings.
Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.
Qualifications & Experience
7–10 years of progressive experience in Shared Services, BPO, or business project management.
Bachelor’s degree in business or related field (Master’s preferred).
Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus.
Proven leadership in managing complex transition and transformation programs.
Advanced proficiency in MS Office Suite (Project, Visio, Excel).
Excellent communication, negotiation, and stakeholder management skills.
Ability to work independently and in virtual, cross‑cultural teams.
Preferred Attributes
Strategic mindset with operational execution capability.
Strong analytical and problem‑solving skills.
High motivation for quality, efficiency, and continuous improvement.
Collaborative team player who fosters an open and supportive environment.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Engineering and Information Technology
Industries Information Services; IT Services and IT Consulting
Get notified about new Transition Manager jobs in
Petaling Jaya, Selangor, Malaysia .
#J-18808-Ljbffr
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4
Transformation & Transition Manager
Petaling Jaya, Selangor
Infosys
Posted 14 days ago
Job Viewed
Job Description
Job Description
Transition Management Lead end-to-end transition activities from RFI stage to service delivery. Develop and manage comprehensive transition plans covering people, processes, systems, and governance. Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases. Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions. Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer. Transformation Leadership
Design and execute transformation strategies to enhance operations and drive innovation. Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives. Champion continuous improvement and digitalization across functions. Drive adoption of new processes, systems, and services throughout the client lifecycle. Program & Change Management
Manage large-scale transformation programs across business. Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations. Monitor and report on program performance, ensuring alignment with business objectives. Stakeholder Engagement
Build and maintain strong relationships with internal and client stakeholders. Facilitate governance meetings, transformation workshops, and executive briefings. Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy. Qualifications & Experience
7–10 years of progressive experience in Shared Services, BPO, or business project management. Bachelor’s degree in business or related field (Master’s preferred). PMP or equivalent project management certification preferred. Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus. Proven leadership in managing complex transition and transformation programs. Advanced proficiency in MS Office Suite (Project, Visio, Excel). Excellent communication, negotiation, and stakeholder management skills. Ability to work independently and in virtual, cross-cultural teams. Preferred Attributes
Strategic mindset with operational execution capability. Strong analytical and problem-solving skills. High motivation for quality, efficiency, and continuous improvement. Collaborative team player who fosters an open and supportive environment. Country: Malaysia State / Region / Province: Selangor Work Location: Petaling Jaya Interest Group: Infosys Limited Company: ITL Malaysia Role Designation: 1736ATMRNS Transition Manager
#J-18808-Ljbffr
Transition Management Lead end-to-end transition activities from RFI stage to service delivery. Develop and manage comprehensive transition plans covering people, processes, systems, and governance. Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases. Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions. Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer. Transformation Leadership
Design and execute transformation strategies to enhance operations and drive innovation. Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives. Champion continuous improvement and digitalization across functions. Drive adoption of new processes, systems, and services throughout the client lifecycle. Program & Change Management
Manage large-scale transformation programs across business. Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations. Monitor and report on program performance, ensuring alignment with business objectives. Stakeholder Engagement
Build and maintain strong relationships with internal and client stakeholders. Facilitate governance meetings, transformation workshops, and executive briefings. Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy. Qualifications & Experience
7–10 years of progressive experience in Shared Services, BPO, or business project management. Bachelor’s degree in business or related field (Master’s preferred). PMP or equivalent project management certification preferred. Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus. Proven leadership in managing complex transition and transformation programs. Advanced proficiency in MS Office Suite (Project, Visio, Excel). Excellent communication, negotiation, and stakeholder management skills. Ability to work independently and in virtual, cross-cultural teams. Preferred Attributes
Strategic mindset with operational execution capability. Strong analytical and problem-solving skills. High motivation for quality, efficiency, and continuous improvement. Collaborative team player who fosters an open and supportive environment. Country: Malaysia State / Region / Province: Selangor Work Location: Petaling Jaya Interest Group: Infosys Limited Company: ITL Malaysia Role Designation: 1736ATMRNS Transition Manager
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5
NPI Transition Manager
Bayan Lepas
Plexus Corp.
Posted 16 days ago
Job Viewed
Job Description
Join to apply for the
NPI Transition Manager
role at
Plexus Corp. Join to apply for the
NPI Transition Manager
role at
Plexus Corp. Purpose Statement:
Lead the Plexus Program Leadership team in the development and execution of full value stream, new product introduction and transition programs across all global geographic regions and Plexus Market Sectors. Program Leadership supports initial customer development and business development in order to secure the win. Leads the development of the overall program plan and execution of plan along with leading critical stakeholder internal to Plexus and external to Plexus. This includes providing leadership for Engineering Solutions, Supply Chain, Manufacturing, sustaining Solutions and our Customers.
Key Job Accountabilities
Leader the Regional Program Leadership Team and associated direct reports. Trains, coaches, and mentors Plexus employees on the tools and processes associated with launching successful products. Enables development of direct reports by collaboratively creating career development plans and driving accountability to execute on Plexus’ talent strategy. Leaders will focus on evaluating potential, driving succession planning and ensuring that their team receive the development and coaching required to realize their full potential. Aligns and builds relationships across Plexus with Sr. Leadership from Engineering Solutions, Supply Chain, sustaining Solutions, Manufacturing and Corporate teams. Ability to leverage relationships to create global solutions for our customers and ensure proper resources and tools are available successfully execute our programs. Support the execution of Programs through the application and measurement of Program specific KSF’s and KPI’s. These metrics include the ability to manage financial, unit cost, schedule, delivery and quality. Effectively communicate and manage expectations within Plexus and with our Customer to create a successful engagement and product launch. Collaborate and communicate with Sr. Leadership from Plexus Market Sectors, Engineering Solutions and Manufacturing Operations to understand Plexus business needs, customer opportunities, and support business development solutions to successfully execute new programs. Lead the funnel management process to identify all incoming opportunities in the region to determine the appropriate support plans. Perform resource management for the regional Program Leadership team to understand resource loading, staffing requirements and recruitment of new Program Leadership resources. Manage Regional Service Center Costs and Product Commercialization P&L to ensure fiscal responsibility for the Program Leadership team. Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
Education/Experience Qualifications
10 years of related experience is required; 5 years of equivalent industry related experience is preferred.
Other Qualifications
High computer skills and literacy Excellent organizational, verbal and written communications skills Employee must be self-motivated with the ability to work independently and in a team environment. Computer, presentation and mentoring skills are necessary to be successful in this position. A general knowledge of manufacturing, materials, business, finance and program management is required; related contract manufacturing experience is preferred. General office equipment and materials.
Physical Requirements
N/A
Travel Requirements
N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Plexus Corp. by 2x Sign in to set job alerts for “Transition Manager” roles.
Talent and Organization Solutions Program Manager
Communications and Branding Project Manager 2
Project Manager HR Innovation Lab - Projects (ServiceNow HRSD)
Manager 3,Program Management Engineering
Senior Engineer/Assistant Manager - R&D Project Management
Program Manager - Key account management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
NPI Transition Manager
role at
Plexus Corp. Join to apply for the
NPI Transition Manager
role at
Plexus Corp. Purpose Statement:
Lead the Plexus Program Leadership team in the development and execution of full value stream, new product introduction and transition programs across all global geographic regions and Plexus Market Sectors. Program Leadership supports initial customer development and business development in order to secure the win. Leads the development of the overall program plan and execution of plan along with leading critical stakeholder internal to Plexus and external to Plexus. This includes providing leadership for Engineering Solutions, Supply Chain, Manufacturing, sustaining Solutions and our Customers.
Key Job Accountabilities
Leader the Regional Program Leadership Team and associated direct reports. Trains, coaches, and mentors Plexus employees on the tools and processes associated with launching successful products. Enables development of direct reports by collaboratively creating career development plans and driving accountability to execute on Plexus’ talent strategy. Leaders will focus on evaluating potential, driving succession planning and ensuring that their team receive the development and coaching required to realize their full potential. Aligns and builds relationships across Plexus with Sr. Leadership from Engineering Solutions, Supply Chain, sustaining Solutions, Manufacturing and Corporate teams. Ability to leverage relationships to create global solutions for our customers and ensure proper resources and tools are available successfully execute our programs. Support the execution of Programs through the application and measurement of Program specific KSF’s and KPI’s. These metrics include the ability to manage financial, unit cost, schedule, delivery and quality. Effectively communicate and manage expectations within Plexus and with our Customer to create a successful engagement and product launch. Collaborate and communicate with Sr. Leadership from Plexus Market Sectors, Engineering Solutions and Manufacturing Operations to understand Plexus business needs, customer opportunities, and support business development solutions to successfully execute new programs. Lead the funnel management process to identify all incoming opportunities in the region to determine the appropriate support plans. Perform resource management for the regional Program Leadership team to understand resource loading, staffing requirements and recruitment of new Program Leadership resources. Manage Regional Service Center Costs and Product Commercialization P&L to ensure fiscal responsibility for the Program Leadership team. Responsible to exemplify and hold their team accountable to demonstrating the Plexus Core Values. Leader will focus on evaluating potential, driving succession planning, and ensuring their employees receive the development and coaching required to realize their full potential.
Education/Experience Qualifications
10 years of related experience is required; 5 years of equivalent industry related experience is preferred.
Other Qualifications
High computer skills and literacy Excellent organizational, verbal and written communications skills Employee must be self-motivated with the ability to work independently and in a team environment. Computer, presentation and mentoring skills are necessary to be successful in this position. A general knowledge of manufacturing, materials, business, finance and program management is required; related contract manufacturing experience is preferred. General office equipment and materials.
Physical Requirements
N/A
Travel Requirements
N/A
This document does not represent a contract of employment and is not intended to capture every possible assignment the incumbent could be asked to perform. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Plexus Corp. by 2x Sign in to set job alerts for “Transition Manager” roles.
Talent and Organization Solutions Program Manager
Communications and Branding Project Manager 2
Project Manager HR Innovation Lab - Projects (ServiceNow HRSD)
Manager 3,Program Management Engineering
Senior Engineer/Assistant Manager - R&D Project Management
Program Manager - Key account management
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
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6
Transformation and Transition Manager
Klang, Selangor
Avensys Consulting
Posted 11 days ago
Job Viewed
Job Description
Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
Global Recruitment Head at Avensys Consulting We are currently looking for the role of
Transformation & Transition Manager
. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Key Responsibilities Lead end-to-end transition activities from RFI stage to service delivery. Develop and manage comprehensive transition plans covering people, processes, systems, and governance. Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases. Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions. Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer. Design and execute transformation strategies to enhance operations and drive innovation. Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives. Champion continuous improvement and digitalization across functions. Drive adoption of new processes, systems, and services throughout the client lifecycle. Program & Change Management Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations. Monitor and report on program performance, ensuring alignment with business objectives.
Stakeholder Engagement Build and maintain strong relationships with internal and client stakeholders. Facilitate governance meetings, transformation workshops, and executive briefings. Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.
Qualifications & Experience 7–10 years of progressive experience in Shared Services, BPO, or business project management. Bachelor’s degree in business or related field (Master’s preferred). PMP or equivalent project management certification preferred. Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus. Proven leadership in managing complex transition and transformation programs. Advanced proficiency in MS Office Suite (Project, Visio, Excel). Excellent communication, negotiation, and stakeholder management skills. Ability to work independently and in virtual, cross-cultural teams.
Preferred Attributes Strategic mindset with operational execution capability. Strong analytical and problem-solving skills. High motivation for quality, efficiency, and continuous improvement. Collaborative team player who fosters an open and supportive environment.
Seniority level Associate
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting and Information Services
Referrals increase your chances of interviewing at Avensys Consulting by 2x
Get notified about new Transition Manager jobs in Petaling, Selangor, Malaysia.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Global Recruitment Head at Avensys Consulting We are currently looking for the role of
Transformation & Transition Manager
. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.
Key Responsibilities Lead end-to-end transition activities from RFI stage to service delivery. Develop and manage comprehensive transition plans covering people, processes, systems, and governance. Ensure compliance with SLAs, KPIs, and contractual obligations during transition phases. Collaborate with internal teams, clients, and suppliers to identify and prioritize risks, actions, and decisions. Coordinate cross-functional teams to ensure operational readiness and smooth knowledge transfer. Design and execute transformation strategies to enhance operations and drive innovation. Identify and implement cost savings, efficiency improvements, and risk mitigation initiatives. Champion continuous improvement and digitalization across functions. Drive adoption of new processes, systems, and services throughout the client lifecycle. Program & Change Management Apply structured methodologies (e.g., Lean Six Sigma, Agile, PMP) to manage risks, dependencies, and stakeholder expectations. Monitor and report on program performance, ensuring alignment with business objectives.
Stakeholder Engagement Build and maintain strong relationships with internal and client stakeholders. Facilitate governance meetings, transformation workshops, and executive briefings. Act as a change agent, guiding stakeholders through transformation journeys with clarity and empathy.
Qualifications & Experience 7–10 years of progressive experience in Shared Services, BPO, or business project management. Bachelor’s degree in business or related field (Master’s preferred). PMP or equivalent project management certification preferred. Lean Six Sigma (Greenbelt or higher) or TQM certification is a plus. Proven leadership in managing complex transition and transformation programs. Advanced proficiency in MS Office Suite (Project, Visio, Excel). Excellent communication, negotiation, and stakeholder management skills. Ability to work independently and in virtual, cross-cultural teams.
Preferred Attributes Strategic mindset with operational execution capability. Strong analytical and problem-solving skills. High motivation for quality, efficiency, and continuous improvement. Collaborative team player who fosters an open and supportive environment.
Seniority level Associate
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting and Information Services
Referrals increase your chances of interviewing at Avensys Consulting by 2x
Get notified about new Transition Manager jobs in Petaling, Selangor, Malaysia.
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7
Transition / Finance Project Manager (BPO or SSC)
Klang, Selangor
Michael Page
Posted 1 day ago
Job Viewed
Job Description
WFH Flexibility Great Career Progression
About Our Client Our client is a large organisation within the technology and finance sector, known for its global presence and innovative solutions. They are committed to fostering professional growth and delivering exceptional services to clients.
Job Description Your main job duties will include;
Lead end-to-end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer.
Develop and manage transition plans encompassing people, processes, systems, and governance frameworks.
Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases.
Design and execute transformation strategies to drive innovation, efficiency, and cost savings.
Implement continuous improvement and digitalization initiatives across business functions.
Manage large-scale transformation programs using structured methodologies such as Lean Six Sigma, Agile, or PMP.
Identify and mitigate project risks while ensuring alignment with business objectives.
Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers.
Facilitate governance meetings, workshops, and executive briefings to support change management.
Act as a change leader, promoting adoption of new processes and systems with clarity and empathy.
The Successful Applicant A successful Transformation & Transition Manager should have:
A strong educational background in accounting, finance, or a related field.
Experience in SSC or BPO work environment
Proven expertise managing transformation and transition projects.
Familiarity with the technology and telecoms industry.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
The ability to communicate effectively with stakeholders at all levels.
What's on Offer
Competitive annual salary
Opportunity to work in a large organisation
A permanent position offering job stability and growth potential.
This is an exciting opportunity for an experienced Transformation & Transition Manager to make a significant impact in their field. Apply now!
#J-18808-Ljbffr
About Our Client Our client is a large organisation within the technology and finance sector, known for its global presence and innovative solutions. They are committed to fostering professional growth and delivering exceptional services to clients.
Job Description Your main job duties will include;
Lead end-to-end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer.
Develop and manage transition plans encompassing people, processes, systems, and governance frameworks.
Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases.
Design and execute transformation strategies to drive innovation, efficiency, and cost savings.
Implement continuous improvement and digitalization initiatives across business functions.
Manage large-scale transformation programs using structured methodologies such as Lean Six Sigma, Agile, or PMP.
Identify and mitigate project risks while ensuring alignment with business objectives.
Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers.
Facilitate governance meetings, workshops, and executive briefings to support change management.
Act as a change leader, promoting adoption of new processes and systems with clarity and empathy.
The Successful Applicant A successful Transformation & Transition Manager should have:
A strong educational background in accounting, finance, or a related field.
Experience in SSC or BPO work environment
Proven expertise managing transformation and transition projects.
Familiarity with the technology and telecoms industry.
Excellent project management and organizational skills.
Strong analytical and problem-solving abilities.
The ability to communicate effectively with stakeholders at all levels.
What's on Offer
Competitive annual salary
Opportunity to work in a large organisation
A permanent position offering job stability and growth potential.
This is an exciting opportunity for an experienced Transformation & Transition Manager to make a significant impact in their field. Apply now!
#J-18808-Ljbffr
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This advertiser has chosen not to accept applicants from your region.
8
Transition / Finance Project Manager (BPO or SSC)
Kelantan, Kelantan
APAC Michael Page
Posted 1 day ago
Job Viewed
Job Description
Overview
This role leads end-to-end transition and transformation programs within a BPO environment, driving operational readiness, process improvement, and innovation. It requires strong program management, stakeholder engagement, and change leadership skills to ensure seamless service delivery and continuous improvement across people, processes, and systems. Client Details
Our client is a large organisation within the technology and finance sector, known for its global presence and innovative solutions. They are committed to fostering professional growth and delivering exceptional services to clients. Description
Your main job duties will include; Lead end-to-end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer. Develop and manage transition plans encompassing people, processes, systems, and governance frameworks. Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases. Design and execute transformation strategies to drive innovation, efficiency, and cost savings. Implement continuous improvement and digitalization initiatives across business functions. Manage large-scale transformation programs using structured methodologies such as Lean Six Sigma, Agile, or PMP. Identify and mitigate project risks while ensuring alignment with business objectives. Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers. Facilitate governance meetings, workshops, and executive briefings to support change management. Act as a change leader, promoting adoption of new processes and systems with clarity and empathy. Profile
A strong educational background in accounting, finance, or a related field. Experience in SSC or BPO work environment Proven expertise managing transformation and transition projects. Familiarity with the technology and telecoms industry. Excellent project management and organizational skills. Strong analytical and problem-solving abilities. The ability to communicate effectively with stakeholders at all levels. Job Offer
Competitive annual salary Opportunity to work in a large organisation A permanent position offering job stability and growth potential. This is an exciting opportunity for an experienced Transformation & Transition Manager to make a significant impact in their field. Apply now! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgina McEwen on .
#J-18808-Ljbffr
This role leads end-to-end transition and transformation programs within a BPO environment, driving operational readiness, process improvement, and innovation. It requires strong program management, stakeholder engagement, and change leadership skills to ensure seamless service delivery and continuous improvement across people, processes, and systems. Client Details
Our client is a large organisation within the technology and finance sector, known for its global presence and innovative solutions. They are committed to fostering professional growth and delivering exceptional services to clients. Description
Your main job duties will include; Lead end-to-end transition activities from planning to service delivery, ensuring operational readiness and smooth knowledge transfer. Develop and manage transition plans encompassing people, processes, systems, and governance frameworks. Ensure adherence to SLAs, KPIs, and contractual requirements during transition and transformation phases. Design and execute transformation strategies to drive innovation, efficiency, and cost savings. Implement continuous improvement and digitalization initiatives across business functions. Manage large-scale transformation programs using structured methodologies such as Lean Six Sigma, Agile, or PMP. Identify and mitigate project risks while ensuring alignment with business objectives. Build and maintain strong stakeholder relationships across internal teams, clients, and suppliers. Facilitate governance meetings, workshops, and executive briefings to support change management. Act as a change leader, promoting adoption of new processes and systems with clarity and empathy. Profile
A strong educational background in accounting, finance, or a related field. Experience in SSC or BPO work environment Proven expertise managing transformation and transition projects. Familiarity with the technology and telecoms industry. Excellent project management and organizational skills. Strong analytical and problem-solving abilities. The ability to communicate effectively with stakeholders at all levels. Job Offer
Competitive annual salary Opportunity to work in a large organisation A permanent position offering job stability and growth potential. This is an exciting opportunity for an experienced Transformation & Transition Manager to make a significant impact in their field. Apply now! To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Georgina McEwen on .
#J-18808-Ljbffr
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9