1,017 IT Representative jobs in Malaysia

Customer Support Representative

Johor Bahru, Johor Malaysia Aerospace Industry Association

Posted 10 days ago

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Job Description

GKN Aerospace is ‘s werelds meest toonaangevende leverancier binnen de vliegtuigindustrie. Met 38 productielocaties in 12 landen bedienen we meer dan 90% van ‘s werelds vliegtuig- en motorfabrikanten en een omzet behaald van £3,35 miljard in 2023. Wij ontwerpen en produceren innovatieve slimme ruimtevaartsystemen en componenten. Elke keer dat je per vliegtuig reist, is het waarschijnlijk dat GKN je op weg helpt.

We zijn op zoek naar mensen die een verschil willen maken, getalenteerde medewerkers met de vaardigheden en passies om het beste te worden in wat ze doen.

Job Summary

Under minimal supervision, handles customer requests for information on request for quotes, provides assistance to internal/external customers regarding past/planned shipments, pricing, schedules, and invoicing problems and provides a variety of clerical and administrative support.

Job Responsibilities

  • Responds to customer requests for status details on current/past orders. Responsible for documentation of customer account information on assigned customers.
  • Provides details to others within the Customer Support organization for Requests for Quote, technical and engineering details on repair scopes and special needs for a timely response to the customer.
  • Assists Marketing reps on customer concerns, order status and key customer contacts. Requires the need to understand and make maximum use of computer programs for order entry, reports, inquiries, and various directories that provide customer account details for answering customer inquiries/needs.
  • Documents customer account details regarding P.O. requirements, shipments, packaging, pricing approvals, certifications, and delivery requirements.
  • Provides administrative support including data entry, answering telephones, referring calls/messages, sending emails/faxes, and distributing customer details to other business unit functions.
  • Provides administration of all government contracts by issuing required reports, requests for GBL, update of inventory logs as may be required by contract clauses. Works in concert with quality and engineering to assure that documentation/certifications are in compliance with government requirements.
  • Administers assigned customer accounts including fostering good customer relationships, being responsive to customer requests, and balancing customer needs with the companyÂs available resources.
  • Assist in the development and maintenance of a business culture, which supports the Company's overall business objectives and goals, to include issues that involve Âcost, quality, process, schedule and peopleÂ.
  • Ensure the company's commitment to maintain a safe workplace and to protect the environment through the establishment and support of Company policy and adherence to various government regulations.
  • Fully comply with the "GKN Aerospace, Inc. Policy Statement on Contracting with the United States Government" in all areas of responsibility involving direct and indirect contracting with the United States Government.
  • Performs other duties, tasks and responsibilities as assigned.

Job Qualifications

  • Diploma/ Degree holder in Business Management or equivalent
  • Minimum of 3 years related experience with 2 years in a contracts or customer service environment that deals with manufactured products.
  • Intermediate level computer skills, knowledge & experience with spreadsheets/databases.
  • Excellent oral and written skills to include good spelling and grammar skills
  • Second language strongly preferred and may be a requirement.
  • Some knowledge of shop manufacturing processes preferred.
  • Ability to represent the Company in a highly professional manner.
  • Must maintain the highest level of confidentiality.
  • Must be well-organized, be able to multi-task and have a high level of attention to detail.
  • Must be able to work under pressure when dictated by customer needs. Must be customer service driven, able to understand and support the business goals and objectives.
  • Must handle company private, sensitive and personal information in a professional and confidential manner.

Diversity Inclusion and Belonging (DIB)

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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Customer Support Representative

Johor Bahru, Johor Sperton Global AS

Posted 11 days ago

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Job Description

This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here’s a summary of the key details:

Job Scope:
  • Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
  • Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
  • Proficiency in English (both spoken and written).
  • Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
  • Basic Salary: RM2,100
  • KPI/Attendance Allowance: Up to RM400
  • Shift Allowance: Up to RM300
  • Total Potential Salary: Up to RM2,800 per month, including allowances.
Working Hours:
  • Shift Schedule: Rotational shifts.
  • Daily Working Hours: 9 hours per day, including a 1-hour break.
  • Workweek: 6 days a week with 1 day off (depending on the shift schedule).
Job Type:
  • Full training provided (1 month duration).

This role would be a good fit for someone looking to start a career in customer service, especially in a dynamic and fast-paced environment. The training provided suggests that no prior experience is necessary, making it an ideal opportunity for fresh graduates.

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Technical Support Representative - Thai

Selangor, Selangor Accenture Southeast Asia

Posted 11 days ago

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Job Description

#LI-GM

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize operations, accelerate revenue growth, and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. Our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners, and communities. Visit us at .

THE WORK:

Join our dynamic team and be part of shaping the future! You will build knowledge, support the team, and participate in problem-solving discussions. Embrace the opportunity to make a difference every day.

  • Drive incident and outage management, investigation, and restoration.
  • Monitor systems and trends to enhance performance and prevent incidents.
  • Track and facilitate acceptance of changes to production environments.
  • Operate IT production services according to management protocols and SLAs.

HERE'S WHAT YOU WILL NEED:

  • Master proficiency in Incident Management.
  • Master proficiency in Service Management Framework Design and Implementation.
  • Prior experience in relevant related skills is advantageous.
  • Bachelor's Degree in a relevant field of study.

BONUS POINTS IF YOU HAVE:

  • Master Configuration & Release Management.
  • Master Program and Project Management.

Opportunities to hone your skills in specialized areas are available through formal and informal training programs, both online and in-person. The variety of work provides an excellent platform to build your career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society without discrimination based on race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other protected characteristic.

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Technical Support Representative - Korean

Selangor, Selangor Accenture Southeast Asia

Posted 11 days ago

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Job Description

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments, and organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in driving that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data, and AI with unmatched industry experience, functional expertise, and global delivery capability. Our broad range of services, solutions, and assets across Strategy & Consulting, Technology, Operations, Industry X, and Song enable us to deliver tangible outcomes. We are committed to creating 360° value for our clients, colleagues, shareholders, partners, and communities. Visit us at

The Work

Join our dynamic team and be part of shaping the future! You will build knowledge, support the team, and participate in problem-solving discussions. Embrace the opportunity to make a difference and grow with us.

  • Drive incident and outage management, investigation, and restoration.
  • Monitor systems and trends to enhance performance and prevent incidents.
  • Track and facilitate acceptance of changes to production environments.
  • Operate IT production services according to management protocols and SLAs.
What You Will Need
  • Master proficiency in Incident Management.
  • Master proficiency in Service Management Framework Design and Implementation.
  • Relevant prior experience is advantageous.
  • Bachelor's Degree in a relevant field of study.
Bonus Points If You Have
  • Master Configuration & Release Management.
  • Master Program and Project Management.

We offer various training programs to help you develop your skills, including on-the-job learning and formal training online, in classrooms, or in collaboration with teammates. Our diverse projects provide an excellent platform to build your career.

Accenture is an equal opportunity employer and welcomes applications from all sections of society. We do not discriminate based on race, religion, ethnicity, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other protected characteristic.

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Customer Care Support Office Representative

Petaling Jaya, Selangor Givaudan

Posted 11 days ago

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Job Description

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Customer Care Support Office Representative

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Customer Care Support Office Representative (Japanese Speaker- 7 months contract)– Your future position?

You will be responsible for ensuring the timely and accurate processing of all customer Purchase Orders (POs) for assigned country(ies), in alignment with the performance and quality standards outlined in relevant service level agreements. This role serves as the primary point of contact for customer care support office processes and activities for the designated country(ies). You will report to the Customer Care Support Office Team Lead.

In this exciting role, you will:

  • Customer Care Support: Receive and enter customer orders into SAP and Natbase, adhering to established order entry procedures and prioritizing requests as necessary.
  • Encourage and Liaise: Ensure careful execution of customer requests by paying close attention to the crucial data such as shipping dates, labels, packaging, ordering quantity, ordering material, etc according to customer requirements. Enhance all related processes, work instructions, and procedures to promote ongoing standardization and simplification.
  • Continuous Improvement Mindset: Drive continuous improvement initiatives for all related processes, work instructions, and procedures to ensure ongoing standardization and simplification.
  • Billing Process Monitoring: Monitor the billing process and collaborate with stakeholders to ensure invoices are generated in a timely manner.
  • Effective Communication: Communicate effectively with internal stakeholders via phone, email and system communication tools to address inquiries and provide updates.
  • Adherence to Service Levels: Maintain adherence to established service levels to ensure customer satisfaction.
  • Policy and Procedure Compliance: Follow all relevant policies and procedures to ensure compliance and operational excellence.

Your professional profile includes:

  • Possess a Bachelor Degree in relevant field.
  • Fluent Japanese language proficiency is required in order to fulfill the requirements of the role.
  • Fresh graduates and experienced professional are welcome to apply.
  • Open to take up a 7 months contract position
  • Experienced in SAP would be an added advantage
  • Possess strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
  • Excellent opportunities for progressive learning and development
  • A creative team environment that will inspire you

*LI-Y

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.

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Sales - Inside Sales Representative

Premium Job
47810 Petaling Jaya MYR4000 - MYR4700 per month Gratitude Jobs Ahead HR INC

Posted 1 day ago

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Job Description

Full time Permanent

Position: Inside Sales Representative (Hokkien Language & Taiwan Market)
Location: G20F, Imazium, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya, Selangor
Project: Food Delivery Service Sales - Hokkien support
Date of Joining: 28th August 2025
Nationality: Malaysian ONLY
Language: Hokkien, Mandarin & Basic English

Work schedule: Day shift 10-10 only, 5 days per week, 8 working hour+1 hour lunch break per day
Working Hours: 24/7, 5 days per week, 8 working hour +1 hour lunch break per day

Compensation and Benefits:
Basic: RM 4000 - 4700 based on working experience and interview performance,
Sales incentive: 20% from base pay
Holiday pay, OT will be provided
Free meal per day

**Only immediate starters will be considered. **

Key Responsibilities:
An Inside Sales Representative, or Salesperson sells products and services online or in a store
or office environment. Their primary duties include understanding the customers’ needs,
identifying new sales opportunities through calls and emails and helping Sales Executives close
sales deals.

Inside Sales Representatives communicate with customers to understand their needs and
generate new leads. Other duties and responsibilities of Inside Sales Representatives include:

● Developing new sales opportunities using outbound cold emails, cold calls and lead
follow-ups
● Communicating with customers to understand their needs and requirements and identify
sales opportunities
● Answering customers’ questions, resolving their concerns and providing additional
information via calls and emails
● Explaining and demonstrating the functions and features of products and services
● Maintaining and improving the database of prospects
● Researching for new leads
● Keeping up to date with product and service information and competitor offers
● Upselling products and services

Required Qualifications:
Completed SPM, UEC, or IGCSE certificates.
Malaysian that can speak in fluent Hokkien and basic English, as staff will support Taiwan Market
6 Months outbound experience (which means CS outbound, BPO, is acceptable)
Must be able to type in traditional mandarin
English interview will be included since computer interface is in English
Must be able to commit to shift
NO WORK-FROM-HOME option provided
Must complete assessment (Will be shared to cdd after screening process)

Company Details

Defining our identity can take on various perspectives. To some, we are passionate tech enthusiasts deeply engaged in the art of recruitment. To others, we are a dynamic recruitment firm propelling transformative change through technology-driven disruption. Our Ideology Has Always Been "Candidates And Employees 1st...Clients 2nd" This Means Core Strategies And Functioning Of Gratitude Is Made By 1st Keeping Candidates And Employees Interest In Mind And Only Then Comes The Clients.
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Marketing Representative

Aces Corps

Posted today

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Job Description

3 days ago Be among the first 25 applicants

Tired with the typical 9 to 5 job ? Looking for opportunities to grow your career ? Well, Aces Meritorius Group (AMG) is the place for you. We are a Face-to-Face Marketing Company that seeking for fresh graduates like you to be part of our team.

Responsibilities:

  • Represent clients through direct, face-to-face marketing.
  • Build and maintain positive customer relationships.
  • Work collaboratively with the team to deliver results.

Requirements:

  • Fresh graduates from any field are encouraged to apply.
  • Strong communication and interpersonal skills.
  • Positive attitude with willingness to learn.
  • Ability to work independently and in a team.

What We Offer:

No experience ? Do not worry, we prepared s

  • tructured training and development programs.
  • Weekly Pay-out.
  • Professional and supportive work environment.
  • Pack your clothes because we give you travel opportunities.

Ready to take the first step ? Send us your resume or message directly to us now.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Sales
  • Industries Marketing Services

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Customer Representative

Petaling Jaya, Selangor Mettler-Toledo International, Inc

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Job Description

Join to apply for the Customer Representative role at Mettler-Toledo International, Inc

3 days ago Be among the first 25 applicants

Join to apply for the Customer Representative role at Mettler-Toledo International, Inc

Direct message the job poster from Mettler-Toledo International, Inc

Global Leader - Talent Acquisition and Planning - Employer Branding - Skills of the future - Technology for HR

About Mettler Toledo
METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit Opening and Your Responsibilities
Execute campaigns via effective customer calls to generate leads by bringing the benefit of the solution to customer. Qualification of account and contacts then update CRM and support on compile reports for campaign, qualification status and customer remarks. Attends to incoming e-enquiries and assigns lead to sales reps accordingly.

Strategic Outcome:

* Growth pillar for organization by driving leads growth
* Enrich, expand and update accounts and contact database
* Ambassador to Mettler Toledo with good telephony skills
* Understanding of customer workplace and MT solutions

Key Responsibilities:

* Leads generation and nurturing via campaign execution
* Manage campaign rotations and liaise with stakeholders of campaign
* Qualifying, updating and expansion of CRM Database
* Qualify and nurture e-Enquiries and marketing inbox then assigning leads to correct PICs in timely manner
* Campaign results reporting

What You Need to Succeed
* Good interpersonal skill
* Good telephone and communication skills - is professional and can speak confidently over the phone
* Not afraid to talk to people from all walks of life and must enjoy speaking to people
* Customer centric focus
* Read and speak English in professional business setting
* Possesses positive attitude and is a team player
* Results-oriented in completing tasks
* Good time management
* Prior telemarketing skills is preferred
* Has basic computer skills in MS Office applications, especially Excel

Role Requirements:
* Bachelor's degree in business, marketing, mass communications or equivalent
* Able to read and communicate in English and Bahasa Malaysia
* Good interpersonal and phone skills
* Having 1-2 years relevant experience in the field
* Good communication and friendly character
* Consistent and disciplined in management of assigned tasks and schedule

Our Offer to You
*

Permanent employment basis; conditions are based on the contract of employment
*

1.5 months fixed bonus
*

Medical care with dental entitlements
*

Life insurance coverage
*

Accessible to public transport
*

Diversity, flexible and fun working culture

Equal Opportunity Employment
We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us (1) here.
References

Visible links
1.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Customer Service
  • Industries Appliances, Electrical, and Electronics Manufacturing

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Sales Representative

Kuala Lumpur, Kuala Lumpur Meng Life Trading

Posted 3 days ago

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Job Description:

We are seeking a sales associate to promote Cuckoo water filters, air purifiers, air conditioners, mattresses, washers, and massage chairs. Responsibilities include following up with existing customers for service renewals or trade-in opportunities, as well as participating in roadshows, retail brand stores, exhibitions, telesales, and online sharing.

Requirements:
  • SPM or equivalent, willing to learn
  • Experience with posting on social media
  • Basic sales skills
  • Available 5 days a week
  • Basic sales knowledge
Qualifications:

Primary/Secondary School/SPM/'O' Level

Job Details:
  • Location: Kuala Lumpur
  • Employment Type: Full-Time, Internship, Contract
  • Age Range: 1 - 30 years
  • Experience: 1 year
  • Monthly Salary: MYR 1500 - MYR 6000
Application Form:

Name *

Email *

Contact Number *

Upload Resume

Meng Life Trading offers the best in Cuckoo service and products. Based in Selangor, Malaysia, we are dedicated to quality and customer satisfaction.

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Sales Representative

Kuantan, Pahang Brill Asia

Posted 4 days ago

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1 day ago Be among the first 25 applicants

Direct message the job poster from Brill Asia

Brill International is a multinational pharmaceutical company with headquarters in Barcelona and affiliates in Portugal, Unites States and Malaysia and commercial operations in other territories through third partners. Brill is a young and dynamic company in the field of ophthalmology being the first national ophthalmic company in the market and market leaders in the eye care segment in Spain.

We are looking for a Sales Representative to market our

products in the East Coast region by joining our Malaysian affiliate, Brill Malaysia. In September 2023, Brill launched its first line of products with approval in Europe in the Malaysian market.

As a Sales Representative, you will directly report to the Sales Manager.

Responsibilities

• Promoting and selling products to clients (doctors and pharmacists).

• Deliver sales and product presentations.

• Develop strong, ongoing relationships with prospects and clients.

• Identify and generate sales leads.

• Coordinate with team members for updates and necessary products.

• Schedule meetings with clients and preparing weekly reports.

• Monitor competition by gathering current marketplace information on pricing, new products and merchandising techniques.

Requirements

• Scientific or business degree.

• 2-3 years working in the Sales area or equivalent in pharmacy channel or GP channel.

• Fluent in English, both written and oral.

• Strong communication and presentation skills.

• Knowledge of the pharmaceutical environment and selling pharmaceutical products and medical devices.

• Flexibility to travel and own transportation.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Wholesale Drugs and Sundries

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Kuantan, Pahang, Malaysia MYR1,800.00-MYR2,000.00 1 month ago

Kuantan, Pahang, Malaysia MYR1,800.00-MYR2,000.00 1 month ago

Kuantan, Pahang, Malaysia MYR1,800.00-MYR2,000.00 1 month ago

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  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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