What Jobs are available for IT Program Management in Malaysia?

Position

Assistant Manager, Program Management Office (Program Management Office) – MIMOS Berhad Overview

Lead and manage projects to achieve successful outcomes while meeting stakeholder expectations and organizational objectives. Responsible for initiation, planning, design, execution, monitoring, controlling and closure of projects to ensure delivery on time, within budget, and to required quality standards. Serves as a focal point for escalation and reporting to Senior Management. Key Responsibilities

Define project scope, goals, and deliverables in collaboration with stakeholders. Clarify and document user requirements (in-scope/out-of-scope) and ensure agreement. Define and deliver project deliverables as agreed with customers/users. Manage scope, control scope creep, and apply change management processes. Lead and oversee multiple projects simultaneously. Work with project teams to establish detailed schedules, identify dependencies and critical paths, and baseline the schedule. Coordinate activities to meet milestones; monitor progress against metrics; perform schedule roll-ups. Identify action plans/recovery plans for schedule slippage and communicate with team. Prepare project closure reports; archive documentation; store in a secure location; capture successes, failures, and lessons learned. Close contracts and ensure closure activities are completed within defined timelines. Evaluate and finalize estimated project costs; manage project costs using SAP; monitor spending against plan; report on spending performance. Ensure project quality and compliance with standards; identify opportunities for process improvement and best practices. Identify, assess, and mitigate project risks; maintain risk and issue logs; escalate as needed. Ensure alignment of project objectives with organizational goals; oversee integration of scope, schedule, budget, resources, quality, risk, and communications. Contribute to procurement planning; manage internal/out-sourcing decisions; monitor procurement activities. Establish governance and communication structures; prepare status reports and presentations; facilitate meetings and document actions. Identify stakeholders; foster positive relationships; manage conflicts and communications with stakeholders. Identify and manage project resources; coordinate with HR for staffing; ensure training and preparedness of team members; provide leadership and direction. Demonstrate strong communication, leadership, coaching, negotiation, conflict management, time management, and reporting skills. Qualifications

Degree in Science, Technology, Engineering, Information Technology, Computer Science or related discipline. Master’s degree or certifications (e.g., PMP, PRINCE2) advantageous. Relevant project management certifications and experience in project lifecycles, methodologies, and stakeholder management. Technical/Functional Skills

Project planning, scheduling software (e.g., MS Project), and MS Office suite. Risk assessment, risk registers, and risk mitigation planning. Resource allocation, budgeting, cost management, and procurement. Quality assurance, change management, and vendor management. Documentation and reporting; stakeholder management; continuous improvement. Other Competencies/Skills

Strong MS Office skills; MS Project; SharePoint; understanding of SDLC and hardware development. Governance, reporting, and escalation practices; ability to share information with stakeholders. Soft Skills

Effective communication; bilingual proficiency in Bahasa Malaysia and English preferred. People management, leadership, coaching/mentoring, influencing, negotiation, conflict resolution, time management, writing and presentation skills. Job Benefits

Opportunity to work at the forefront of technology and innovation. Collaborative, dynamic work environment with talented colleagues. Access to cutting-edge facilities and resources; opportunities for career growth. Competitive salary and benefits package; meaningful impact through project work. Note: This refinement preserves the core information from the original posting while improving clarity and structure without adding new facts.

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Join to apply for the

Assistant Manager, Program Management

role at

Flex . Flex is a diversified manufacturing partner that helps market-leading brands design, build, and deliver innovative products. We value diversity and inclusion, fostering a workplace culture of belonging that views uniqueness as a strength. Our environment encourages innovation and growth, offering opportunities to make a difference. The

Assistant Manager, Program Management

role is based in

Prai, Penang . The role oversees the end-to-end product lifecycle for manufacturing programs, ensuring production, quality, safety, and cost targets are met. Responsibilities include managing forecast accuracy, manufacturing costs, project timelines, and cross-functional team resources. The role requires strategic leadership, operational process optimization, and continuous improvement initiatives. Key Responsibilities:

Manage customer relationships, solve problems, and handle escalations. Lead small to medium projects from initiation to completion. Participate in project planning, contribute to timelines and deliverables. Coordinate cross-departmental teams and facilitate meetings. Present project updates to stakeholders and senior leaders. Prepare reports on project progress and outcomes. Participate in lean initiatives. Specific Responsibilities:

Manage financials, monitor manufacturing costs, and report variances. Lead cross-functional teams. Oversee project planning, execution, and delivery within scope and budget. Act as the customer’s program/site representative, ensuring their needs are met. Monitor KPIs related to customer satisfaction, quality, delivery, and financial performance. Identify risks and implement mitigation strategies. Ensure contract compliance and manage scope changes. Align demand forecasts with production capacities. Oversee inventory levels and quality standards. Provide regular updates and documentation. Drive continuous improvement initiatives. Implement customer ESG and sustainability requirements. Qualifications:

Bachelor's degree in Supply Chain, Engineering, Business Administration, or related field. At least 3 years of program/project management experience in engineering, manufacturing, or supply chain. Benefits:

Medical, dental, and vision insurance. Life insurance. Paid time off. Allowances and bonuses. Flex is an equal opportunity employer and values diversity. We accommodate disabilities during the application process. Please contact for assistance.

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Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Customer Program Management Analyst
**Job Code:** ANA-OPS-CPM
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Senai
**General Overview**
**Functional Area:** SCM - Supply Chain Management
**Career Stream:** SCM - Supply Chain Management
**Role:** Specialist
**Job Title:** Materials Program Management
**Job Code:** SPE-SCM-PROG
**Band:** Level 08
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents apply in-depth knowledge in a specific area of specialization. Work is performed within established professional standards and practices. Works on problems of moderate scope where analysis of situations or data requires a review of identifiable factors and a considerable degree of judgement. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under minimum Supervision. Seeks approval from others on matters outside of job/role scope. Receives instruction on specific assignment objectives and possible solutions. Unusual problems are solved jointly with manager. Work is reviewed for application of sound technical judgment. May lead a work group or project team consisting of technical and support staff. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Interfaces with Business Office, Production, Procurement, Planning and customers to compile, develop, validate, and communicate production/shipments plans that support overall business goals.
+ Identifies business process enhancements and participates in their design and implementation.
+ Participates in Master Planning review and procurement actions from MRP process.
+ Coordinates with planning on customer requirements, changes, in order to assess costs and actual feasibility.
+ Supports new product introduction.
+ In coordination with Business Office, negotiates with customer on behalf of SCM on any materials management related activity such as schedules, costs and Engineering Change implementation.
+ Provides customer with technology information, supplier capabilities, and market trends to compliment SCM activities.
+ Reviews all terms and conditions agreed to in the Celestica/Customer contract to assess SCM's ability to meet these requirements.
+ Partners with Business Office in negotiating Terms and Conditions in relation to SCM activities with customer.
+ Identify Celestica's SCM new product process requirements to the customer, and ensure all information is received and SCM processes initiated effectively.
+ Coordinates Bill of Material analysis.
+ Reviews content, lead time constraints, critical parts supply and component reliability issues.
+ Ensures alternate source capability to maintain supply continuity and verify that customer costs can be supported.
+ Materials bid management.
+ Reviews and submits all customer material bid requests.
+ Resolves any issues with customer, internal team.
+ Manages customer relationship from Supply Chain perspective.
+ Obtains and disseminates customer SCM feedback to team.
+ Champions improvements and communicates action plans.
**Knowledge/Skills/Competencies**
+ In-depth understanding of all aspects of the global supply chain, Celestica's strategic policies and objectives, and its
+ suppliers and customers.
+ Good understanding of specific customers' business, organization, products and processes.
+ Fundamentals of financial product cost structures and asset management techniques.
+ Extensive ability to utilize computer systems and applications in order to gather require information, and compile information into a customer presentable format.
+ Good formal presentation skills.
+ Ability to effectively communicate all SCM related activities in an appropriate manner to the customer and internal team.
+ Applies analysis and judgement to assess performance against key measures and determine priorities.
+ Demonstrated ability to interface cross functionally in order to gather required customer information.
+ Develops wide personal network of contacts, internally, and where appropriate externally.
+ Adopts a proactive approach to running their part of the business.
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
**Typical Experience**
+ Three to six years of relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational requirements may vary by geography.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Johor
City: Johor Bahru
**Detailed Description**
+ Plans, organizes, controls and executes a production schedule program coordination; Analyses inputs (e.g., capacity, cycle times, urgency of request, material availability, etc.) to help determine schedule
+ Analyses internal impact (e.g., line scheduling, procurement, logistics, shipping, etc.) of customer scheduling
+ Manages issues associated with engineering changes to ensure minimal cost exposure, excess materials and risk to customer shipment
+ Participates in the introduction of new products and supports transfer/de-transfer of existing products through planning and analysing of common and unique materials in support of project deadlines
+ Communicates information on materials availability to support build plans
+ Provides information to procurement on demand variances
+ Develops and communicates short-and long-term commitments to customers to ship products
+ Reviews and reports on aggregate levels of product inventory, inventory exposure, backlog, availability and on-time delivery
+ Monitor and report on important changes in customer forecasts in weekly basis.
**Knowledge/Skills/Competencies**
+ Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, in any Engineering course or Business Administration.
+ At least 5 year(s) of working experience in the related field is required for this position.
+ Applicants must be willing to work in Senai.
+ Preferably Junior Executives specializing in Purchasing/Inventory/Material & Warehouse Management or equivalent.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Analyst
**SAP Short Name:** ANA
**Job Title:** Customer Program Management Analyst
**Job Code:** ANA-OPS-CPM
**Job Level:** Band 07
**Direct/Indirect Indicator:** Indirect
**Summary**
Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve results may have a negative impact on the divisions/departments operations, schedules, and/or performance goals. Works under general supervision. Situations not covered by standard processes, procedures and methods are referred to manager or expert resource. May demonstrate work methods to new employees. Builds internal and external relationships, with emphasis on those that facilitate the achievement of job/role accountabilities, such as relationships with key suppliers, customers and internal service.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Two to Four years relevant experience
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Req ID:
Remote Position: No
Region: Asia
Country: Malaysia
State/Province: Kedah
City: Kulim
**General Overview**
**Functional Area:** OPS - Operations
**Career Stream:** CPM - Customer Program Management
**Role:** Associate
**SAP Short Name:** ASS
**Job Title:** Customer Program Management Associate
**Job Code:** ASS-OPS-CPM
**Job Level:** Band 06
**Direct/Indirect Indicator:** Indirect
**Summary**
Entry level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department's/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments are completed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
**Detailed Description**
Performs tasks such as, but not limited to, the following:
+ Participates as a member of a customer focus team and acts as an interface between customers and the team.
+ Receives, reviews and monitors status of customer orders.
+ Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
+ Communicates customer requirements and issues in production meetings.
+ Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
+ Maintains issues, complaints and corrective action requests for reporting purposes.
+ Enters data into database ensuring root cause is reached and issue is closed.
+ Troubleshoots return issues.
+ Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
+ Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
+ Analyzes issues and problems to determine trends.
+ Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
+ Assists more experienced team members in the preparation of new product, qualification and service quotes.
+ Tracks project and billing and communicates status to team and customer.
**Knowledge/Skills/Competencies**
+ Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
+ Knowledge of the business issues associated with manufacturing.
+ Knowledge of customer contracts and terms.
+ Excellent customer contact, negotiation and problem resolution skills.
+ Good presentation, database management and computer skills.
+ Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
+ Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
+ Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
+ Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Experience**
+ Zero to two years of relevant experience.
**Typical Education**
+ Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
+ Educational Requirements may vary by Geography
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Customer Program Management Associate Date:

Oct 25, 2025

Functional Area:

OPS - Operations Career Stream:

CPM - Customer Program Management Role:

Associate SAP Short Name:

ASS Job Title:

Customer Program Management Associate Job Code:

ASS-OPS-CPM Job Level:

Band 06 Direct/Indirect Indicator:

Indirect

Summary Detailed Description Performs tasks such as, but not limited to, the following:

Participates as a member of a customer focus team and acts as an interface between customers and the team.

Receives, reviews and monitors status of customer orders.

Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).

Communicates customer requirements and issues in production meetings.

Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.

Maintains issues, complaints and corrective action requests for reporting purposes.

Enters data into database ensuring root cause is reached and issue is closed.

Troubleshoots return issues.

Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.

Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.

Analyzes issues and problems to determine trends.

Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.

Assists more experienced team members in the preparation of new product, qualification and service quotes.

Tracks project and billing and communicates status to team and customer.

Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.

Knowledge of the business issues associated with manufacturing.

Knowledge of customer contracts and terms.

Excellent customer contact, negotiation and problem resolution skills.

Good presentation, database management and computer skills.

Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.

Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.

Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.

Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external

Physical Demands

Duties of this position are performed in a normal office environment.

Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.

Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Above demands are carried out within the local existing Health and Safety guidelines

Typical Experience

Zero to two years of relevant experience.

Typical Education

Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.

Educational Requirements may vary by Geography

Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

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Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Customer Program Management Analyst

Date:

Oct 24, 2025 Functional Area:

OPS - Operations Career Stream:

CPM - Customer Program Management Role:

Analyst SAP Short Name:

ANA Job Title:

Customer Program Management Analyst Job Code:

ANA-OPS-CPM Job Level:

Band 07 Direct/Indirect Indicator:

Indirect Summary

Detailed Description

Performs tasks such as, but not limited to, the following: Participates as a member of a customer focus team and acts as an interface between customers and the team. Receives, reviews and monitors status of customer orders. Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s). Communicates customer requirements and issues in production meetings. Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer. Maintains issues, complaints and corrective action requests for reporting purposes. Enters data into database ensuring root cause is reached and issue is closed. Troubleshoots return issues. Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff. Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports. Analyzes issues and problems to determine trends. Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests. Assists more experienced team members in the preparation of new product, qualification and service quotes. Tracks project and billing and communicates status to team and customer. Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics. Knowledge of the business issues associated with manufacturing. Knowledge of customer contracts and terms. Excellent customer contact, negotiation and problem resolution skills. Good presentation, database management and computer skills. Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint. Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy. Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines. Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers Physical Demands

Duties of this position are performed in a normal office environment. Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required. Above demands are carried out within the local existing Health and Safety guidelines Typical Experience

Two to Four years relevant experience Typical Education

Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. Educational Requirements may vary by Geography Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

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