What Jobs are available for IT Operating Specialist in Malaysia?
Showing 216 IT Operating Specialist jobs in Malaysia
Technical Specialist
Posted 16 days ago
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Job Description
Designs, builds, installs and maintains test equipment and installs software used in the production and service areas. Troubleshoots, repairs and modifies electronic assemblies and sub-assemblies of complex circuit boards and systems. Responsibilities:
Provides input during engineering design and support reviews and prototype builds on functional requirements, product designs and potential problems as it relates to testing and manufacturing.
Collaborates with design engineering and customer operations to establish new or redesign existing service programs.
Ensures product meets internal and external quality requirements and customer specifications.
Creates support and repair procedures and processes, writes troubleshooting guides and develops testing techniques.
Trains operations personnel on support and manufacturing processes, product schematics, AVL's, BOM's drivers, applications and firmware functions.
Compiles and maintains test-related documentation including test plans, procedures, results and reports
Knowledge, Skills and Experience:
Work Experience: Typically, less than 2 years with bachelor's or equivalent
Education and Certification(s): Bachelor's degree or equivalent experience
Foundational knowledge of technical principles, concepts and standards acquired via academic instruction and/or relevant work experience of substantially the same level.
Develops solutions to defined tasks, typical problems and projects appropriate in scope and complexity.
May be solved by the application of specialized technical knowledge, concepts or theories.
Work is usually performed independently and requires the exercise of judgment and discretion.
Receives initial direction and work may be reviewed for accuracy and quality.
Interacts mostly with immediate management, project leaders and other professionals within the department or function.
Actions typically affect own work assignments and department but erroneous decisions or failure to accomplish work may require some assistance or resources from within the department to remedy.
Working Conditions:
May be required to travel.
Key Skills What’s In It For You? Elective Benefits:
Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career:
Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being:
Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion:
It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community:
Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tec D, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.
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Operating Systems Engineer
Posted 4 days ago
Job Viewed
Job Description
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them. What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you. About you
Reporting to the Cloud Engineering Operating Systems Operations Manager, you will play a key role in supporting, maintaining and improving the infrastructure services we deliver to our internal and external customers around the globe as part of our 24X7 Global Operations Centre based in Kuala Lumpur, Malaysia. The Operating Systems Engineer is responsible for ensuring our services remains available, secure, cost effective whilst performing to design. This role is required to administer, support, maintain our global hosting platform working autonomously and collaboratively with our local and global team members. You will need to apply your knowledge of operating systems, Citrix, Backup, Patching, Networking and virtualisation technologies to ensure best practice configuration, performance and security is maintained. You will need to be able to work under pressure during customer affecting incidents to quickly restore service or determine effective work arounds. This is an ideal role for someone who has a solid foundation in Information Technology, a thirst for knowledge, a curious mind and a desire to do more with their skills. This role also carries a strong need for service and SLA orientated thinking with a customer first mentality, and cultural sensitivity. Day-to-day
Manage/Responsible for the Server estate ensuring Service is Optimal RDS/Citrix Installation/Support SSL Certificate Management Restoring VM’s/Databases as required Working with application support teams to troubleshoot/resolve issues Ensure Monitoring is in place and functioning Perform Upgrades where applicable Work on assigned Service Requests and Incidents within the documented SLA’s Work within an ITIL framework to reduce customer impacting Incidents Review workload to drive efficiency, move processes and technology towards automation and self-service Note:
This is a 15-day month shift rotation role. You will be required to work on a rotation shift from the office 8am/8pm and 8pm/8am on a rotating basis with the flexibility to work from home as needed. What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.
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Operating Systems Engineer
Posted 4 days ago
Job Viewed
Job Description
Office Basedlocations:
Kuala Lumpur - GOCtime type:
Full timeposted on:
Posted Todayjob requisition id:
JR We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.About you:
Reporting to the Cloud Engineering Operating Systems Operations Manager, you will play a key role in supporting, maintaining and improving the infrastructure services we deliver to our internal and external customers around the globe as part of our 24X7 Global Operations Centre based in Kuala Lumpur, Malaysia.The Operating Systems Engineer is responsible for ensuring our services remains available, secure, cost effective whilst performing to design. This role is required to administer, support, maintain our global hosting platform working autonomously and collaboratively with our local and global team members.You will need to apply your knowledge of operating systems, Citrix, Backup, Patching, Networking and virtualisation technologies to ensure best practice configuration, performance and security is maintained. You will need to be able to work under pressure during customer affecting incidents to quickly restore service or determine effective work arounds.This is an ideal role for someone who has a solid foundation in Information Technology, a thirst for knowledge, a curious mind and a desire to do more with their skills. This role also carries a strong need for service and SLA orientated thinking with a customer first mentality, and cultural sensitivity.Day-to-day, you will:* Manage/Responsible for the Server estate ensuring Service is Optimal* RDS/Citrix Installation/Support* SSL Certificate Management* Restoring VM’s/Databases as required* Working with application support teams to troubleshoot/resolve issues* Ensure Monitoring is in place and functioning* Perform Upgrades where applicable* Work on assigned Service Requests and Incidents within the documented SLA’s* Work within an ITIL framework to reduce customer impacting Incidents* Review workload to drive efficiency, move processes and technology towards automation and self-serviceKey performance indicators:* Tickets handled* Tickets resolved* Changes executed* Services RequestsYour skills and experiences might also include:* Experience with Windows Server and Linux Operating Systems.* Experience administering Microsoft Active Directory and Services (IIS, Certificates, RDS).* Hands-on experience managing VMs across varied virtualization environment and networking.* Capability to produce/amend PowerShell scripts.* Citrix and Virtualisation (including technologies such as NetScaler, Remote Desktop solutions, VMWare or Microsoft hypervisors).* Provide SSL certificate management.* Restoring VM’s/databases from backups as required using Veeam, Cohesity or other backup systems.* Experience patching server environments.* Basic database systems operations a plus.* Hands on experience with Azure, AWS and GCP highly regarded.* Ability to coach other members of staff and impart knowledge in an effective manner* Ability to work well under pressure and within given timescales.* Good written and oral communication skills Proven track record in ability to work to agreed targets and SLAs.NOTE: This is a 15-day month shift rotation role. You will be required to work on a rotation shift from the office 8am/8pm and 8pm/8am on a rotating basis with the flexibility to work from home as needed.The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence.At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity.Love Work. Love Life. Be You. #J-18808-Ljbffr
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Technical-Specialist(Operations support)
Posted 6 days ago
Job Viewed
Job Description
**Job Family Group:**
Production Engineering Upstream
**Worker Type:**
Regular
**Posting Start Date:**
October 14, 2025
**Business unit:**
Projects and Technology
**Experience Level:**
Experienced Professionals
**Job Description:**
**What's the role**
The TAS OSE teams provide remote operational support to Shell asset. This role is to provide remote operational support to SMEP offshore asset along with supporting other SEAM processes including but not limited to Process Safety & Asset Management, HSSE & SP and Asset Management Foundations Practices, Workplace Health, Safety and Security.
This role provides remote operational support to drive production excellence in Oil and Gas facilities. The successful candidate will review site operations, identify opportunities for production optimization, cost reduction, and process safety improvements, and support the efficient performance of assigned operating units.
The role is deeply embedded in site work processes and requires close collaboration with production teams and cross-functional departments. The candidate will work closely with onsite operations staff and support the Production Delivery Manager in ensuring the safe and reliable execution of front-line operations.
**What you'll be doing**
**HSSE**
+ Demonstrate strong safety leadership and uphold HSSE standards across all activities.
+ Actively contributes to incident investigations, troubleshooting, and participates in Time Out to Understand (TOTU) sessions.
+ Maintain discipline-critical documents and own site Operating Procedures and Production Manuals (POPMs).
+ Drive improvements in alarm management through regular reviews.
**SEAM Process Support**
+ Ensure safe and reliable production operations.
+ Support Management of Change (MoC) processes and Turnaround planning.
+ Identify and manage threats and opportunities to enhance operational performance.
**Operations Excellence**
+ Conduct robust plant surveillance and integrate daily with operations teams.
+ Guide asset engineers to operate within safe and reliable parameters.
+ Collaborate with multidisciplinary teams to support production operations.
+ Configure and monitor PI screens for effective surveillance.
+ Lead alarm management and rationalization using tools like DynAMo and ACM/UTL.
+ Maintain ESP tools and data integrity; generate monthly KPI reports.
+ Partner with Production Excellence and global teams to drive continuous improvement.
+ Champion innovation and operational improvements in O&M practices.
+ Coordinate with offshore/onshore assets, logistics, and stakeholders to execute planned work.
+ Support equipment installation, inspection, testing, and participate in HAZOP reviews.
+ Assist in startup activities and review pre-commissioning procedures.
+ Provide operational support for maintenance and process safety activities.
+ Promote process safety behaviors and coach others.
+ Identify opportunities to improve unit capacity, yield, and availability.
+ Maintain and develop training materials for operations engineers.
+ Stay current with Oil & Gas production technologies and industry best practices.
**What you bring**
+ Bachelor's degree (or equivalent) in Chemical Engineering, with relevant experience in Oil & Gas production operations.
+ Prior hands-on experience in operating onshore and/or offshore Oil & Gas production facilities.
+ Strong operational knowledge to make real-time decisions on conflicting activities and plant control.
+ Proven ability to manage control room operations independently.
+ Solid understanding of Oil & Gas technologies and integration across process units.
+ Familiarity with field instrumentation, quality measurement systems, metering, and Distributed Control Systems (DCS).
+ Experience in Ensure Safe Production (ESP) practices, including alarm management, plant monitoring, surveillance, troubleshooting, and emergency response.
+ Proficient in Management of Change (MoC) processes.
+ Working knowledge of SAP PM module.
**Behavioral Competencies**
+ Self-motivated and capable of working independently with minimal supervision.
+ Effective team collaborator, able to build strong relationships with remote asset production teams.
+ Skilled in managing multiple priorities, stakeholder expectations, and maintaining composure under pressure.
+ Strong understanding of business workflows and demonstrates maturity in handling challenging situations.
+ Proactive in addressing Ethics & Compliance and Employee Relations/Industrial Relations (ER/IR) concerns.
-
**What we offer**
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.
+ Progress as a person as we work on the energy transition together.
+ Continuously grow the transferable skills you need to get ahead.
+ Work at the forefront of technology, trends, and practices.
+ Collaborate with experienced colleagues with unique expertise.
+ Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
+ Benefit from flexible working hours, and the possibility of remote/mobile working.
+ Perform at your best with a competitive starting salary and annual performance related salary increase - our pay and benefits packages are considered to be among the best in the world.
+ Take advantage of paid parental leave, including for non-birthing parents.
+ Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
+ Grow as you progress through diverse career opportunities in national and
+ international teams.
+ Gain access to a wide range of training and development programmed.
**We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** click here ( **.**
**Shell Business Operations (SBO) in Malaysia**
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
**DISCLAIMER:**
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
**Set Up Your Job Alerts ( can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you'll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together.
#PowerYourProgress
Visit our careers site ( has a bold goal: to become one of the world's most diverse and inclusive companies, a place where everyone - from our employees to our customers, partners and suppliers - feels valued, respected, and has a strong sense of belonging.
Find out more about DE&I at Shell ( is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries.
Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people.
Learn more about our purpose and strategy ( **_If you need any assistance or support while applying for a job, please contact us at_** ** ** _"_
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Cloud Presales Technical Specialist
Posted 2 days ago
Job Viewed
Job Description
This role is a customer- and partner-facing technical expert seller who collaborates with Vendor Digital Sales (VDS) sellers to drive customer engagements. The role is critical in scoping customer needs, identifying relevant Cloud solutions, and supporting technical solution planning and migrations.
Key Responsibilities:
Engage on focused accounts to identify opportunities on Microsoft Cloud Solutions (MW, Azure, Security) and orchestrate throughout the sales cycle and close.
Partner with VDS sellers to deliver technical expertise during customer engagements and upsell to next logical workloads.
Scope customer requirements and align them with Microsoft Cloud solutions.
Support technical planning, demos, and migration strategies.
Engage in MCEM stages 1–3 to ensure seamless customer onboarding and solution alignment.
Maintain pipeline hygiene and contribute to opportunity deal guidance using MSX tools.
Collaborate with internal stakeholders and partners to ensure solution feasibility and customer satisfaction.
Requirements:
Excellent written and verbal communication skills in English.
Around 3+ years proven track record in presales or technical sales experience in one or more of the following areas: Systems Operations / Management, Virtualization, IP Networking, Storage, HPC, IT Security, Linux. Solution business, Client applications, Security solutions with understanding or experience in security area, N/W security, Client security, Data protection and mobile security.
Strong communication and consultative skills to inspire and guide customers.
Proven ability to work cross-functionally with sellers, partners, and technical teams.
Seniority level:
Associate
Employment type:
Full-time
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Technical Specialist, CST CNC
Posted 6 days ago
Job Viewed
Job Description
Responsibilities
Work closely with the project team during onboarding of new products.
Actively participate in all project meetings and walkthroughs, identifying and driving demand for successful delivery.
Ensure all technical documents, including detailed technical steps, are delivered during the project phases (capacity management, BAU activities, Disaster Recovery, Product Resiliency).
Review and validate all documents and provide sign‑off from the BAU/support standpoint.
Define and maintain a clear RACI matrix including all stakeholders.
Understand BAU scope and responsibilities.
Highlight issues/problems noticed from the BAU standpoint and ensure remediation before handing over to production support.
Raise and track persistent issues/findings with a valid risk, defining responsible parties and timelines.
Enhance product auto‑healing capabilities to support daily BAU activities.
Effectively communicate insights and plans to cross‑functional team members and management.
Gather information and share it with various stakeholders in a clear and consumable format.
Work closely with clients, technicians, vendors and managerial staff.
Update, implement and maintain procedures.
Prioritise initiatives based on business needs and requirements.
Be on‑call or standby 24/7 for major incident calls, if required.
Configure, maintain, troubleshoot and enhance the security tools platform, investigating incidents and change requests within agreed SLAs.
Proactively monitor and maintain the tool’s platform.
Coordinate tools technology refresh, system upgrades and project implementation within BAU support scope.
Manage obsolescence and estate hygiene.
Liaise with vendors and engineering teams to address technical issues with the tools.
Self‑direct and work independently while articulating technical concepts to both technical and non‑technical peers.
Contribute to overall tools process improvements and documentation.
Perform system administration operations that may require non‑traditional working hours.
Qualifications
Bachelor’s degree in Information Technology or a related field.
6–8 years of IT experience (banking domain desirable).
Knowledge of Java, J2EE, Oracle, MSSQL, Unix/Linux/Windows technologies.
Strong understanding of LAN, WAN, firewall, and NAS.
Familiarity with ITIL practices and ITSM tools.
Experience supporting complex platform environments.
Experience with change management and incident management processes.
Highly motivated, results‑driven, and able to manage multiple tasks simultaneously.
Excellent communication and interpersonal skills.
Strong sense of ownership and responsibility.
Confident, proactive, and willing to roll up sleeves to drive success.
Proven ability to coordinate numerous demanding stakeholders in complex, large‑scale deployments.
Advanced documentation skills with a knowledge repository that is up‑to‑date.
Fundamental analytical and conceptual thinking skills.
Basic knowledge of on‑prem and cloud technologies.
Experience in cyber‑security domains with a focus on Database Activity Monitoring (DAM) tools.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Information Technology
Banking
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Technical-Specialist(Operations support)
Posted 14 days ago
Job Viewed
Job Description
This role provides remote operational support to drive production excellence in Oil and Gas facilities. The successful candidate will review site operations, identify opportunities for production optimization, cost reduction, and process safety improvements, and support the efficient performance of assigned operating units.
The role is deeply embedded in site work processes and requires close collaboration with production teams and cross-functional departments. The candidate will work closely with onsite operations staff and support the Production Delivery Manager in ensuring the safe and reliable execution of front-line operations.
What You’ll Be Doing HSSE
Demonstrate strong safety leadership and uphold HSSE standards across all activities.
Actively contributes to incident investigations, troubleshooting, and participates in Time Out to Understand (TOTU) sessions.
Maintain discipline-critical documents and own site Operating Procedures and Production Manuals (POPMs).
Drive improvements in alarm management through regular reviews.
SEAM Process Support
Ensure safe and reliable production operations.
Support Management of Change (MoC) processes and Turnaround planning.
Identify and manage threats and opportunities to enhance operational performance.
Operations Excellence
Conduct robust plant surveillance and integrate daily with operations teams.
Guide asset engineers to operate within safe and reliable parameters.
Collaborate with multidisciplinary teams to support production operations.
Configure and monitor PI screens for effective surveillance.
Lead alarm management and rationalization using tools like DynAMo and ACM/UTL.
Maintain ESP tools and data integrity; generate monthly KPI reports.
Partner with Production Excellence and global teams to drive continuous improvement.
Champion innovation and operational improvements in O&M practices.
Coordinate with offshore/onshore assets, logistics, and stakeholders to execute planned work.
Support equipment installation, inspection, testing, and participate in HAZOP reviews.
Assist in startup activities and review pre-commissioning procedures.
Provide operational support for maintenance and process safety activities.
Promote process safety behaviors and coach others.
Identify opportunities to improve unit capacity, yield, and availability.
Maintain and develop training materials for operations engineers.
Stay current with Oil & Gas production technologies and industry best practices.
What You Bring
Bachelor’s degree (or equivalent) in Chemical Engineering, with relevant experience in Oil & Gas production operations.
Prior hands-on experience in operating onshore and/or offshore Oil & Gas production facilities.
Strong operational knowledge to make real-time decisions on conflicting activities and plant control.
Proven ability to manage control room operations independently.
Solid understanding of Oil & Gas technologies and integration across process units.
Familiarity with field instrumentation, quality measurement systems, metering, and Distributed Control Systems (DCS).
Experience in Ensure Safe Production (ESP) practices, including alarm management, plant monitoring, surveillance, troubleshooting, and emergency response.
Proficient in Management of Change (MoC) processes.
Working knowledge of SAP PM module.
Behavioral Competencies
Self-motivated and capable of working independently with minimal supervision.
Effective team collaborator, able to build strong relationships with remote asset production teams.
Skilled in managing multiple priorities, stakeholder expectations, and maintaining composure under pressure.
Strong understanding of business workflows and demonstrates maturity in handling challenging situations.
Proactive in addressing Ethics & Compliance and Employee Relations/Industrial Relations (ER/IR) concerns.
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Technical-Specialist(Operations support)
Posted 16 days ago
Job Viewed
Job Description
Cyberjaya-Wisma Shelltime type:
Full timeposted on:
Posted Todayjob requisition id:
R Selangor, Malaysia**Job Family Group:**Production Engineering Upstream**Worker Type:**Regular**Posting Start Date:**September 29, 2025**Business unit:**Projects and Technology**Experience Level:**Experienced Professionals**Job Description:***What’s the role**The TAS OSE teams provide remote operational support to Shell asset. This role is to provide remote operational support to SMEP offshore asset along with supporting other SEAM processes including but not limited to Process Safety & Asset Management, HSSE & SP and Asset Management Foundations Practices, Workplace Health, Safety and Security.This role provides remote operational support to drive production excellence in Oil and Gas facilities. The successful candidate will review site operations, identify opportunities for production optimization, cost reduction, and process safety improvements, and support the efficient performance of assigned operating units.The role is deeply embedded in site work processes and requires close collaboration with production teams and cross-functional departments. The candidate will work closely with onsite operations staff and support the Production Delivery Manager in ensuring the safe and reliable execution of front-line operations.**What you’ll be doing***HSSE*** Demonstrate strong safety leadership and uphold HSSE standards across all activities.* Actively contributes to incident investigations, troubleshooting, and participates in Time Out to Understand (TOTU) sessions.* Maintain discipline-critical documents and own site Operating Procedures and Production Manuals (POPMs).* Drive improvements in alarm management through regular reviews.**SEAM Process Support*** Ensure safe and reliable production operations.* Support Management of Change (MoC) processes and Turnaround planning.* Identify and manage threats and opportunities to enhance operational performance.**Operations Excellence*** Conduct robust plant surveillance and integrate daily with operations teams.* Guide asset engineers to operate within safe and reliable parameters.* Collaborate with multidisciplinary teams to support production operations.* Configure and monitor PI screens for effective surveillance.* Lead alarm management and rationalization using tools like DynAMo and ACM/UTL.* Maintain ESP tools and data integrity; generate monthly KPI reports.* Partner with Production Excellence and global teams to drive continuous improvement.* Champion innovation and operational improvements in O&M practices.* Coordinate with offshore/onshore assets, logistics, and stakeholders to execute planned work.* Support equipment installation, inspection, testing, and participate in HAZOP reviews.* Assist in startup activities and review pre-commissioning procedures.* Provide operational support for maintenance and process safety activities.* Promote process safety behaviors and coach others.* Identify opportunities to improve unit capacity, yield, and availability.* Maintain and develop training materials for operations engineers.* Stay current with Oil & Gas production technologies and industry best practices.**What you bring*** Bachelor’s degree (or equivalent) in Chemical Engineering, with relevant experience in Oil & Gas production operations.* Prior hands-on experience in operating onshore and/or offshore Oil & Gas production facilities.* Strong operational knowledge to make real-time decisions on conflicting activities and plant control.* Proven ability to manage control room operations independently.* Solid understanding of Oil & Gas technologies and integration across process units.* Familiarity with field instrumentation, quality measurement systems, metering, and Distributed Control Systems (DCS).* Experience in Ensure Safe Production (ESP) practices, including alarm management, plant monitoring, surveillance, troubleshooting, and emergency response.* Proficient in Management of Change (MoC) processes.* Working knowledge of SAP PM module.**Behavioral Competencies*** Self-motivated and capable of working independently with minimal supervision.* Effective team collaborator, able to build strong relationships with remote asset production teams.* Skilled in managing multiple priorities, stakeholder expectations, and maintaining composure under pressure.* Strong understanding of business workflows and demonstrates maturity in handling challenging situations.* Proactive in addressing Ethics & Compliance and Employee Relations/Industrial Relations (ER/IR) concerns.-**What we offer**You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.* Progress as a person as we work on the energy transition together.* Continuously grow the transferable skills you need to get ahead.* Work at the forefront of technology, trends, and practices.* Collaborate with experienced colleagues with unique expertise.* Achieve your balance in a values-led culture that encourages you to be the best version of yourself.* Benefit from flexible working hours, and the possibility of remote/mobile working.* Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world.* Take advantage of paid parental leave, including for non-birthing parents.* Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.* Grow as you progress through diverse career opportunities in national and* international teams.* Gain access to a wide range of training and development programmed.**We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal,** **.***Shell Business Operations (SBO) in Malaysia**Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment**DISCLAIMER:**Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group #J-18808-Ljbffr
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Senior IT Technical Specialist
Posted 16 days ago
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Technical Support Specialist
Posted 1 day ago
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Job Description
Requirements for this role:
Looking for candidates available to work: Mon morning
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2-3 years of relevant work experience required for this role
Job Description Role: F&B Operations Support Manager
Report To: General Manager
The F&B Operations Support Manager provides hands‑on operational and technical support to ensure smooth day‑to‑day functioning across all restaurant outlets. This role oversees key operational systems such as POS, inventory management (Food Market Hub), and loyalty or rewards applications, while supporting stock control, reporting accuracy, and overall process efficiency.
Key Responsibilities
Oversee and maintain all operational systems, including POS backend and Food Market Hub ensuring data accuracy and smooth functionality.
Manage and support stock‑taking processes — monitor variances, investigate discrepancies, and ensure proper stock control procedures are followed.
Provide technical support and training to outlet teams for system usage, menu updates, and operational processes.
Liaise with vendors (POS, system providers, app developers) for troubleshooting, upgrades, and integration improvements.
Support the Operations Director in tracking operational KPIs, cost control, and process efficiency initiatives.
Conduct system audits and ensure compliance with company SOPs across all outlets.Collaborate with the Finance and Operations teams to align inventory data, pricing, and supplier information.
Assist with new outlet openings — including system setup, configuration, and training.
Continuously identify opportunities to improve systems, streamline workflows, and enhance productivity.
Requirements
Diploma or Degree in Hospitality, Business, or related field.
2–4 years of experience in F&B operations or systems/inventory management.
Hands‑on experience with POS systems, Food Market Hub, or similar inventory platforms.
Strong organizational, problem‑solving, and analytical skills.
Tech‑savvy with excellent attention to detail.
Able to multitask and support multiple outlets in a fast‑paced environment
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