What Jobs are available for IT Engineer in Malaysia?

Technical Support Engineer
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.
Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer on our Technical Support Team in **Bayan Lepas, Penang** .
**What you'll achieve**
As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
**You will:**
-Resolve customer-reported issues while working closely with other multi-functional teams
-Provide feedback to Engineering for improving product quality and reliability
-Determine priority levels while negotiating and setting expectations with customers
-Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect
-Drive operational excellence through quality closures and proper escalation of issues
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
-2 to 5 years of related experience and proficient in spoken and written **English & Bahasa Indonesia**
-First-rate customer focus, phone etiquette and work ethic
-Ability to work under pressure with calmness and composure
-Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
-Ability to take on shift work, holidays, weekends and on-call responsibilities
**Desirable Requirements**
-Bachelor's degree
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date:** 31 December 2025
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R

Technical Support Engineer
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem.
Join us to do the best work of your career and make a profound social impact as a Technical Support Engineer on our Technical Support Team in **Bayan Lepas, Penang** .
**What you'll achieve**
As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.
**You will:**
-Resolve customer-reported issues while working closely with other multi-functional teams
-Provide feedback to Engineering for improving product quality and reliability
-Determine priority levels while negotiating and setting expectations with customers
-Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect
-Drive operational excellence through quality closures and proper escalation of issues
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements**
-2 to 5 years of related experience and proficient in spoken and written **English & Thai**
-First-rate customer focus, phone etiquette and work ethic
-Ability to work under pressure with calmness and composure
-Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures
-Ability to take on shift work, holidays, weekends and on-call responsibilities
**Desirable Requirements**
-Bachelor's degree
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
**Application closing date: 31 December 2025**
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R

Our Technical Support Engineer/Representative (TSE/R) partner with customers and internal stakeholders to ensure their success through deep technical knowledge of NI Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers recommending Platform and System improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products and Systems.
**In this Role, Your Responsibilities Will Be:**
+ **Creates and routes technical issues for all customers**
+ Handle inbound technical support requests (Phone, Email, Web).
+ Validates customer entitlements and approves exceptions for unentitled customers.
+ Dispatch out-of-TSR scope technical issues to the appropriate support group.
+ Create and manage customer data records within our applications to ensure proper data integrity.
+ **Resolves technical issues for customers across all account tiers**
+ **Resolves** customers' single incidents during installation, implementation, and/or maintenance of NI products and platforms.
+ Responsible for **researching, replicating, performing** customer's root cause analysis and providing solution to customers within SLA time frame.
+ **Escalates** complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.
+ **Builds customer proficiency for all account tiers through standard services**
+ Educates customers through **formal training** and technical support engagements.
+ Guides customers through basic product startup, application troubleshooting, and/or maintenance of solutions.
+ **Captures and documents knowledge to enable self-service resolution**
+ **Learns and adopts** Knowledge-Centered Service (KCS) methodology.
+ Enables customers to self-serve by creating and editing Knowledge based articles.
**Who You Are:**
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
**The Benefits of Working at NI Penang:**
+ Competitive salary relative to your skills and demonstrated ability to perform in the role.
+ World class Generation NI corporate onboarding
+ 2-3 Months of Technical Support Engineer functional onboarding & mentoring before supporting customers.
+ High quality communication tools and IT equipment.
+ Company and personal performance-based bonus.
+ An amazing team and a fun place to work.
+ 4-1 Hybrid work mode and flexible working hours.
+ Support for dental and vision.
+ Travel and commute allowances.
+ Accessible and attractive modern offices with free parking.
+ Shower and gym facilities for those who like to work out.
+ Complimentary drinks and snacks.
+ Penang tariff monthly "Cafeteria" leisure expenses benefit.
+ Regular site and team events.
**For This Role, You Will Need:**
+ Business level Japanese speaking, writing, and reading (JLPT N3 and above)
+ Pursuing a Bachelor's degree in an engineering or science-related field
+ Alternatively, 1+ year of experience working in a Technical Support position.
+ Proficiency in one or more programming languages is required. (LabVIEW experience preferred)
+ Open for fresh grad too!
**Preferred Qualifications that Set You Apart:**
+ **Communication** - Excellent verbal and written communication skills. You are comfortable communicating technical concepts to a range of backgrounds, one-on-one or in front of a group.
+ **Problem Solver** - Integrates information from disparate sources to identify underlying causes and find creative solutions. Sees beyond short-term issues to understand the bigger picture.
+ **Technical** - Familiar with electronic circuit design concepts and basic electronic instrumentation.
+ **Dynamic** - Thrives in an environment where the work changes from day to day. You are fascinated by the multitudes of ways that engineers and scientists solve tomorrow's grand challenges.
+ **Collaborative** - Team oriented with the ability to effectively collaborate with peers.
+ **Customer Focus** - Ability to ask questions to understand the customer needs.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business result.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Our Technical Support Engineer/Representative (TSE/R) partner with customers and internal stakeholders to ensure their success through deep technical knowledge of NI Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers recommending Platform and System improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products and Systems.
**In this Role, Your Responsibilities Will Be:**
+ **Creates and routes technical issues for all customers**
+ Handle inbound technical support requests (Phone, Email, Web).
+ Validates customer entitlements and approves exceptions for unentitled customers.
+ Dispatch out-of-TSR scope technical issues to the appropriate support group.
+ Create and manage customer data records within our applications to ensure proper data integrity.
+ **Resolves technical issues for customers across all account tiers**
+ **Resolves** customers' single incidents during installation, implementation, and/or maintenance of NI products and platforms.
+ Responsible for **researching, replicating, performing** customer's root cause analysis and providing solution to customers within SLA time frame.
+ **Escalates** complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.
+ **Builds customer proficiency for all account tiers through standard services**
+ Educates customers through **formal training** and technical support engagements.
+ Guides customers through basic product startup, application troubleshooting, and/or maintenance of solutions.
+ **Captures and documents knowledge to enable self-service resolution**
+ **Learns and adopts** Knowledge-Centered Service (KCS) methodology.
+ Enables customers to self-serve by creating and editing Knowledge based articles.
**Who You Are:**
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
**The Benefits of Working at NI Penang:**
+ Competitive salary relative to your skills and demonstrated ability to perform in the role.
+ World class Generation NI corporate onboarding
+ 2-3 Months of Technical Support Engineer functional onboarding & mentoring before supporting customers.
+ High quality communication tools and IT equipment.
+ Company and personal performance-based bonus.
+ An amazing team and a fun place to work.
+ 4-1 Hybrid work mode and flexible working hours.
+ Support for dental and vision.
+ Travel and commute allowances.
+ Accessible and attractive modern offices with free parking.
+ Shower and gym facilities for those who like to work out.
+ Complimentary drinks and snacks.
+ Penang tariff monthly "Cafeteria" leisure expenses benefit.
+ Regular site and team events.
**For This Role, You Will Need:**
+ Business level Japanese speaking, writing, and reading (JLPT N3 and above)
+ Pursuing a Bachelor's degree in an engineering or science-related field
+ Alternatively, 1+ year of experience working in a Technical Support position.
+ Proficiency in one or more programming languages is required. (LabVIEW experience preferred)
**Preferred Qualifications that Set You Apart:**
+ **Communication** - Excellent verbal and written communication skills. You are comfortable communicating technical concepts to a range of backgrounds, one-on-one or in front of a group.
+ **Problem Solver** - Integrates information from disparate sources to identify underlying causes and find creative solutions. Sees beyond short-term issues to understand the bigger picture.
+ **Technical** - Familiar with electronic circuit design concepts and basic electronic instrumentation.
+ **Dynamic** - Thrives in an environment where the work changes from day to day. You are fascinated by the multitudes of ways that engineers and scientists solve tomorrow's grand challenges.
+ **Collaborative** - Team oriented with the ability to effectively collaborate with peers.
+ **Customer Focus** - Ability to ask questions to understand the customer needs.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business result.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Our Technical Support Engineer/Representative (TSE/R) partner with customers and internal stakeholders to ensure their success through deep technical knowledge of NI Products, Platforms and Systems. TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers recommending Platform and System improvements to R&D, providing customer insight to sales, and make sure NI is ready to support new Products and Systems.
**In this Role, Your Responsibilities Will Be:**
+ **Creates and routes technical issues for all customers**
+ Handle inbound technical support requests (Phone, Email, Web).
+ Validates customer entitlements and approves exceptions for unentitled customers.
+ Dispatch out-of-TSR scope technical issues to the appropriate support group.
+ Create and manage customer data records within our applications to ensure proper data integrity.
+ **Resolves technical issues for customers across all account tiers**
+ **Resolves** customers' single incidents during installation, implementation, and/or maintenance of NI products and platforms.
+ Responsible for **researching, replicating, performing** customer's root cause analysis and providing solution to customers within SLA time frame.
+ **Escalates** complex technical issues internally to the appropriate support group while maintaining ownership of customer interaction.
+ **Builds customer proficiency for all account tiers through standard services**
+ Educates customers through **formal training** and technical support engagements.
+ Guides customers through basic product startup, application troubleshooting, and/or maintenance of solutions.
+ **Captures and documents knowledge to enable self-service resolution**
+ **Learns and adopts** Knowledge-Centered Service (KCS) methodology.
+ Enables customers to self-serve by creating and editing Knowledge based articles.
**Who You Are:**
You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain.
**The Benefits of Working at NI Penang:**
+ Competitive salary relative to your skills and demonstrated ability to perform in the role.
+ World class Generation NI corporate onboarding
+ 2-3 Months of Technical Support Engineer functional onboarding & mentoring before supporting customers.
+ High quality communication tools and IT equipment.
+ Company and personal performance-based bonus.
+ An amazing team and a fun place to work.
+ 4-1 Hybrid work mode and flexible working hours.
+ Support for dental and vision.
+ Travel and commute allowances.
+ Accessible and attractive modern offices with free parking.
+ Shower and gym facilities for those who like to work out.
+ Complimentary drinks and snacks.
+ Penang tariff monthly "Cafeteria" leisure expenses benefit.
+ Regular site and team events.
**For This Role, You Will Need:**
+ Business level Japanese speaking, writing, and reading (JLPT N3 and above)
+ Pursuing a Bachelor's degree in an engineering or science-related field
+ Alternatively, 1+ year of experience working in a Technical Support position.
+ Proficiency in one or more programming languages is required. (LabVIEW experience preferred)
+ Open for fresh grad too!
**Preferred Qualifications that Set You Apart:**
+ **Communication** - Excellent verbal and written communication skills. You are comfortable communicating technical concepts to a range of backgrounds, one-on-one or in front of a group.
+ **Problem Solver** - Integrates information from disparate sources to identify underlying causes and find creative solutions. Sees beyond short-term issues to understand the bigger picture.
+ **Technical** - Familiar with electronic circuit design concepts and basic electronic instrumentation.
+ **Dynamic** - Thrives in an environment where the work changes from day to day. You are fascinated by the multitudes of ways that engineers and scientists solve tomorrow's grand challenges.
+ **Collaborative** - Team oriented with the ability to effectively collaborate with peers.
+ **Customer Focus** - Ability to ask questions to understand the customer needs.
**Our Culture & Commitment to You:**
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business result.
We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

You will be responsible for solution design, implementation, and operational support of Abbott's global Wide Area Network (WAN) services. This position will serve as the technical lead for projects involving complex planning for all Abbott network infrastructure including detailed design creation, proposals, analysis, project preparation/implementation/support and troubleshooting complex networks. Responsible for timely interaction with customers of the platform, peer technologists, and senior management. You will have experience in WAN and advanced knowledge of routing protocols with a focus in SDWAN. The candidate will also have general knowledge of Data Center Networking, Routing, Switching, Wireless Access, Firewall Controls, Load Balancing, Security Infrastructure, Remote Access Connectivity Solutions (Cisco AnyConnect, Zscaler ZPA) & Network Segmentation technologies.
**CORE JOB RESPONSIBILITIES**
+ Design large scale enterprise WAN, SD-WAN **D** and other network related hardware.
+ Design and implement Data Center technologies like VXLAN, Cisco ACI
+ Design and continuously improve network monitoring and observability capabilities.
+ Troubleshoot WAN, SD-WAN, LAN, WLAN including routers, and other network related hardware.
+ Design and management of core services such as DHCP, DNS, IP address management and load balancing
+ Define requirements in support of budget plans and make recommendations for ways to improve performance, reduce costs, and meet business requirements.
+ Defines the architecture and hardware requirements for project proposals.
+ Design, execute, support day to day service requests.
+ Lead large scale network refresh projects as well as divisional expansion projects.
+ Design and manage network capacity and performance.
+ Evaluates and identify opportunities for network performance and functionality improvement within the enterprise network.
+ Participate in the development efforts to bring automation into the network environment.
+ Responsible for compliance with all applicable policies, procedures, and industry best practices.
+ Successfully negotiate technical design and deployment strategy with key stakeholder and consumers of the service.
+ Serve as the platform technical subject matter expert and provide consulting support to the business and end-user organizations.
+ Partner with Abbott's Cybersecurity organization in conducting security and vulnerability assessments to ensure compliance with corporate security policies and adherence to best practices.
+ Integrates technical expertise with communication, leadership, and business skills in a team environment.
+ Proficient in the following protocols and technologies: EIGRP OSFP BGP GRE IPSEC MPLS STP HSRP OMP NAT and VPN.
+ Responsible for compliance with all applicable policies, procedures, documentation, and industry best practices.
+ Successfully negotiate technical design and deployment strategy with key stakeholder and consumers of the service.
+ Serve as the platform technical subject matter expert and provide consulting support to the business and end-user organizations.
+ Integrates technical expertise with communication, leadership, and business skills in a team environment.
+ Troubleshoot network issues including but not limited to poor network performance, complex routing issues, connectivity issues and failures, and hardware failures.
**POSITION ACCOUNTABILITY / SCOPE**
+ Ability to prioritize and manage multiple projects simultaneously, while adhering to deadlines
+ Demonstrates mastery of the concepts and theory of network security, and possess adept knowledge of data networking, including expertise in switching, routing, directory services, and TCP/IP fundamentals.
+ Demonstrates knowledge of routing protocols BGP, OSPF, EIGRP, OMP etc.
+ Demonstrates knowledge of security protocols, as well as means for compromising systems based on known vulnerabilities.
+ Demonstrates a strong customer centric approach and excellent communications skills.
+ Responsible for the global landscape of the Abbott network and security infrastructure.
+ Keeps abreast of industry trends and makes architecture roadmaps and or recommendation based on these trends.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Network Engineer (L2) is a developing engineering role, responsible for providing a professional second-line remote and/or onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.
The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.
The Network Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.
**Key responsibilities:**
+ Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
+ Ensures that any software that is part of the solution is installed and configured according to client requirements.
+ Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
+ Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
+ Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
+ Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
+ Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
+ Ensures the efficient and comprehensive resolution of incidents and requests.
+ Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
+ Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
+ Provides second line remote and onsite technical support to clients.
+ Provides second line field engineering services to clients.
+ Reports and escalates issues to 3rd party vendors if necessary.
+ Follows the required handover procedures for shift changes to ensure service continuity.
**To thrive in this role, you need to have:**
+ Good communicate skills, both verbal and written.
+ Ability to plan activities and projects well in advance and take into account possible changing circumstances.
+ Ability to maintain a positive outlook at work.
+ Ability to work well in a pressurized environment.
+ Ability to work hard and put in longer hours when it is necessary.
+ Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
+ Ability to adapt to changing circumstances.
+ Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
+ Collaboration certifications such as - Valid CCNP Collaboration Certification, Security devices, Firewall Certifications required
**Required experience:**
+ Minimum 5 years hands-on experience implementing LAN, WAN and security devices, possesses deep knowledge on network troubleshooting
+ Moderate level experience in technical support to clients.
+ Moderate level experience in diagnosis and troubleshooting.
+ Moderate level experience providing remote and onsite support in Collaboration technologies
+ Moderate level experience in relevant technology (Cisco and its product stack, SBC's such as AudioCodes and Oracle, CUBE's, Webex calling etc.).
+ Moderate level experience of Network routing, switching and security devices
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
**Third parties fraudulently posing as NTT DATA recruiters**
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an **@nttdata.com** email address. If you suspect any fraudulent activity, please contact us ( ) .

AWS Network Engineer
Job Description
We are seeking an experienced AWS Network Engineer to join our IT team and play an important role in designing, implementing, and maintaining our cloud-based network infrastructure. This position requires a strong background in cloud networking and hands-on experience in designing and implementing AWS Cloud network solutions.
**Duties and responsibilities**
+ Design, implement, and support AWS Networks, including VPCs, subnets, route tables, security groups, and other network resources.
+ Configure and manage network services such as VPC peering, Transit Gateways, elastic load balancing, VPN Connections, Direct Connect.
+ Configure and support AWS WAF and third party firewalls
+ Collaborate with DevOps and development teams on network related issues
+ Implement and support network monitoring, logging, and alerting solutions to ensure timely detection and resolution of networking issues
+ Conduct regular network security assessments and implement best practices
+ Troubleshoot network related issues, perform root cause analyses, and implement corrective actions
+ Document network designs, configurations, and procedures, and provide support to other team members as needed.
Qualifications
+ Bachelor's degree in Computer Science, Information technology or related field
+ 5+ years of experience in implementing and supporting AWS Networks
+ AWS Certified Advanced Networking is desirable
+ Experience with networking concepts and protocols, including TCP/IP, DNS, DHCP, VPN
+ Hands on experience with routing protocols OSPF, BGP
+ Hands on experience with implementation and support of VPCs, TGs, VPN Gateways, AWS WAF, CloudFront
+ Hands on experience with Infrastructure as a Code, ideally Terraform.
+ Experienced with network security, NACL, SG, Firewalls
+ Familiar with network automation tools and scripting (Python, powershell)
+ Strong analytical and troubleshooting skills, with the ability to debug complex network issues in a timely manner.
+ Excellent verbal and written communication skills
+ Positive, can do attitude and teamwork
Company Description
Renesas is a global semiconductor company providing hardware and software solutions for a range of cutting-edge technologies including self-driving cars, robots, automated factory equipment, and smart home applications. We are a key supplier to the world's leading manufacturers of electronics you rely on every day; you may not see our products, but they are all around you.
Renesas is a global, multi-billion dollar, publicly traded company headquartered in Japan, and has subsidiaries in 20 countries worldwide. Renesas is a dynamic, multi-cultural technology company where employees learn, mentor, innovate and thrive. Renesas is extending our share in fast-growing data economy-related markets such as infrastructure and data center and strengthening our presence in the industrial/IOT and automotive segments. Our solutions drive products developed by major innovators around the world. Join us and build your future by being part of what's next in electronics.
Additional Information
Renesas is an embedded semiconductor solution provider driven by its Purpose ' **To Make Our Lives Easier** .' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ' **To Make Our Lives Easier** .'
At Renesas, you can:
+ **Launch and advance your career** in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
+ **Make a real impact** by developing innovative products and solutions to meet our global customers' evolving needs and help make people's lives easier, safe and secure.
+ **Maximize your performance and wellbeing** in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
Are you ready to own your success and make your mark?
Join Renesas. Let's **Shape the Future** together.
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**Department** Manufacturing
2. **Location** Bayan Lepas
3. **Remote** No
Requisition ID
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Our client has been incorporated since year 2014, a Malaysian based company, focusing on the next generation ICT solution provider. As a strategic technology and business partner, they provide comprehensive and substantial solution for clients to plan, build and support their IT infrastructure and systems.

As a Senior Network Engineer you will lead network infrastructure projects, provide expert-level technical support, and ensure the stability and security of our clients' networks. You will collaborate with a skilled team of engineers and engage closely with clients to understand their network requirements, design tailored solutions, and implement them to meet their business

goals.

Key Responsibilities:

1. Network Design and Implementation:

• Design, plan, and deploy complex network solutions aligned with client needs and industry best practices.
• Configure and maintain network devices including routers, switches, firewalls, and load balancers.

2. Network Optimization and Performance Tuning:

• Monitor network performance to proactively identify and resolve bottlenecks and issues.
• Optimize configurations to maximize network reliability and performance.

3. Troubleshooting and Technical Support:

• Deliver advanced support for network-related incidents and complex problems.
• Collaborate with cross-functional teams to resolve network issues efficiently.

4. Documentation and Reporting:

• Maintain comprehensive documentation, including network diagrams, configurations, and change logs.
• Generate regular reports on network performance, security, and capacity utilization.

5. Project Management:

• Lead network infrastructure projects from initiation through completion, ensuring timely delivery and adherence to objectives.

6. Mentorship and Collaboration:

• Mentor junior network engineers and promote knowledge-sharing across teams.
• Stay current with emerging technologies and industry trends, applying them to enhance network solutions.

Requirement:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 3+ years of experience in network administration or engineering.
• Familiarity with basic networking concepts such as TCP/IP, OSI model, subnets, VLANs, routing, and switching.
• Hands-on experience (internship, lab, or entry-level) with configuring and supporting network devices.
• Foundational knowledge of network security and troubleshooting tools (e.g., ping, traceroute, ipconfig/ifconfig).
• Basic understanding of scripting and network automation (Python or similar) is advantageous.
• Certifications such as CCNA or equivalent are highly desirable.
• Strong problem-solving abilities, attention to detail, and communication skills.
• Collaborative and eager to learn, with the ability to follow technical direction and document work.

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