30 Investigations jobs in Malaysia

At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Organization Summary

Our Fraud and Risk Investigation teams enable a healthy and safe marketplace through mitigating risk and loss across multiple eBay sites. They identify complex trends, deep dive case reviews, partner with larger accounts and search the site for what's next in the world of fraud and trust. They partner with Business Units including Risk, Trust, Daily Deals, Legal and Merchandizing. They work escalations from Executives, PR, Consumer Organizations, Global Customer Experience (GCX) leadership and Business Unit leadership.

Role Summary

Conduct in-depth account/item reviews outside of predefined filter, detection and referral queues to assess the risk to eBay and our brand. Reviews include external and internal business issues, root cause analysis of escalations, high impact account level and item actions, appeals (including Seller Performance), monitoring eBay incentive programs (Daily Deals), monitoring specific site initiatives (Bullion, Sales Tax), and policy or process exception requests. This cross-functional team collaborates with multiple departments and business units to support the safety of the site. You will work with all levels of employees throughout the business and will need to be comfortable and confident in engaging in person, phone, and through written communication, and complete reviews on accounts with high visibility (Director/VP Level). This role operates absent operational metric level expectations and success is measured by accuracy, efficiency and impact of assigned tasks, as well as overall organizational/company objectives coupled with top line Risk & Trust business goals.

You will:

• Conduct in depth case reviews to promote safe trading on the site.
• Use filters, member reports and account reviews to make informed decisions on each case.
• Identify and document trends then provide feedback to your leadership and Risk/Trust.
• Provide feedback on filter performance to relevant developer teams.
• Handle escalations and provide summaries per request of leadership.
• Respond to appeals or manage customer inquiries through email channels.
• Conduct outbound phone calls or otherwise reach out to the customer as part of your case review.
• Consult with customers and other lines of business to help customers succeed on the platform.
• Present case decisions including end to end customer experiences to leadership.
• Review documents to better understand business models and overall business relation impact to eBay.

You are:

• Responsible to manage your time so work is completed efficiently and actively driving impact to process and tools.
• Able to gather data using internal and external tools then interpret to assess risk.
• Able to adjust schedule hours to business needs.
• Business minded. You can see trends, opportunities and can multi-task.
• Excellent verbal and written communication in Japanese and English.
• Great at problem solving.
• Professional - in your engagement with customers, co-workers and Business Units.
• Assigned to projects and initiatives as they arise.
• Able to make discretionary decisions based on research and established guidelines. You know when to make the call yourself or bring others into your decision making.
• Comfortable working escalations based on your knowledge and proficiency.
• Dependable – you have an established sense of urgency and follow through.
• Adaptable and work under general supervision with the ability to stay self-motivated.
• Comfortable working directly with management and leaders inside and outside of Global Customer Experience (GCX).

Requirements and Additional Info:

• Must have excellent verbal and written communication skills, including reviewing business documents, in Japanese and English.
• Opportunities to promote to GCX Risk Senior Investigator, grade 19.
• Day Shift with negotiable start times

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Overview

OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Compliance Analyst, AML Investigations role at OKX

OKX is a leading crypto exchange with global offices, providing access to crypto trading and decentralized applications. We are committed to safety, reliability, and responsible growth in the crypto space.

Across our offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

The successful candidates will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help detect unusual activity, suspicious/illegal behaviors and patterns, and assist in projects focused on preventing and detecting financial crimes. As part of the AML Investigations team, you’ll be responsible for conducting investigations, performing enhanced due diligence, preparing narrative information for SAR filings, and participating in ad-hoc projects as needed. You will utilize internal and external investigative resources and apply logical research techniques.

• Conduct thorough investigations on users' account activities as a result of transaction monitoring alerts.
• Facilitate Requests for Information (RFIs) with cross-functional staff in the investigation of transaction monitoring cases where appropriate.
• Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news.
• Make determinations and recommend escalation decisions on cases investigated.
• Create, update and maintain files and records related to all supporting information used during investigation.
• Prepare SAR materials and draft SAR narratives.
• Assist with ad hoc projects including QA alert dispositions, validation of the transaction monitoring system or any updates, training, etc.

• 3+ years experience in conducting AML related account activity analysis, due-diligence, and investigations in a financial services institution.
• Strong writing, analytical and communications skills. Must be able to execute tasks within tight deadlines.
• Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units.
• Should be a self-starter, organized, detail oriented, and results driven.
• Excellent command of spoken and written English is required.

• Prior experience working in a multinational or matrix environment.
• Knowledge with AML/CFT/Sanctions, money transmission regulations, and industry best practices.
• Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.
• Relevant industry certifications, e.g., CAMS.
• Cryptocurrency experience is a plus.

• Competitive remuneration package (Basic Salary + Yearly Bonus).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

About The Opportunity

The successful candidates will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help detect unusual activity, suspicious/illegal behaviors and patterns, as well as assist in projects focused on preventing and detecting financial crimes. As part of the AML Investigations team, you’ll be responsible for conducting a variety of tasks such as investigations, conducting enhanced due diligence, preparing narrative information for SAR filings, and participating in ad-hoc projects as needed. You will utilize internal and external investigative resources and apply logical research techniques.

Conduct thorough investigations on users' account activities as a result of transaction monitoring alerts.

Where appropriate, facilitate Requests for Information (RFIs) with cross-functional staff in the investigation of transaction monitoring cases.

Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news.

Make determinations and recommend escalation decisions on cases investigated.

Create, update and maintain files and records related to all supporting information used during investigation.

Prepare SAR materials and draft SAR narratives.

Assist with ad hoc projects including QA alert dispositions, validation of the transaction monitoring system or any updates, training, etc.

3+ years experience in conducting AML related account activity analysis, due-diligence, and investigations in a financial services institution.

Strong writing, analytical and communications skills. Must be able to execute tasks within tight deadlines.

Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units.

Should be a self-starter, organized, detail oriented, and results driven.

Excellent command of spoken and written English is required.

Prior experience working in a multi-national or matrix environment.

Knowledge with AML/CFT/Sanctions, money transmission regulations, and industry best practices.

Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.

Relevant industry certifications, e.g., CAMS.

Cryptocurrency experience is a plus.

• Competitive remuneration package (Basic Salary + Yearly Bonus).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX ).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About The Opportunity
The successful candidates will have prior AML transaction monitoring and investigations experience in the financial services, FinTech or cryptocurrency industries. You will help detect unusual activity, suspicious/illegal behaviors and patterns, as well as assist in projects focused on preventing and detecting financial crimes. As part of the AML Investigations team, you'll be be responsible for conducting a variety of tasks such as investigations, conducting enhanced due diligence, preparing narrative information for SAR filings, and participating in ad-hoc projects as needed. You will utilize internal and external investigative resources and apply logical research techniques.

What You'll Be Doing

• Conduct thorough investigations on users' account activities as a result of transaction monitoring alerts.
• Where appropriate, facilitate Requests for Information (RFIs) with cross-functional staff in the investigation of transaction monitoring cases.
• Conduct research using internal and external sources to help determine potentially suspicious activity and disposition of adverse news.
• Make determinations and recommend escalation decisions on cases investigated.
• Create, update and maintain files and records related to all supporting information used during investigation.
• Prepare SAR materials and draft SAR narratives.
• Assist with ad hoc projects incl. QA alert dispositions, validation of the transaction monitoring system or any updates, training, etc.

What We Look For In You

• 3+ years experience in conducting AML related account activity analysis, due-diligence, and investigations in a financial services institution.
• Strong writing, analytical and communications skills. Must be able to execute tasks within tight deadlines.
• Strong interpersonal skills are necessary to work effectively with colleagues across regions and business units.
• Should be a self-starter, organized, detail oriented, and results driven.
• Excellent command of spoken and written English is required.

Nice-To-Haves

• Prior experience working in a multi-national or matrix environment.
• Knowledge with AML/CFT/Sanctions, money transmission regulations, and industry best practices.
• Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.
• Relevant industry certifications, e.g., CAMS.
• Cryptocurrency experience is a plus.

Perks & Benefits

• Competitive remuneration package (Basic Salary + Yearly Bonus).
• Meal Allowance up to RM 500/month
• Monthly Team Building
• RM 2500 Benefits per annum (Training & Wellness)
• Convenient workplace (5 minutes walk from MRT TRX).
• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.
• Employee engagement, recognition and appreciation program.
• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Join to apply for the Director, Loss Prevention and Investigations role at Flex

Join to apply for the Director, Loss Prevention and Investigations role at Flex

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Director, Loss Prevention and Investigations located in Bukit Minyak, Penang.

Reporting to the VP, Brand Protection, Security Resiliency the Director, Loss Prevention and Investigations will be managing and guiding the implementation of activities related to the efficient management of safety and security programs, including assessing and mitigating risks, maintaining continuity and resilience of operations, and safeguarding of personnel, Flex and customer assets, all while ensuring these meet company and government standards and regulations .

What a typical day looks like:

• Development and execution of security programs including physical security, asset control, supply chain security, travel security, executive protection, information security and hold up to site management and business units.
• Management of security programs for assigned sites in Penang cluster, perform and publish threat and vulnerability assessments, physical security surveys and designs, personal protection awareness and travel briefings, periodic threat advisories, route and destination surveys, and protective service assessment and operations.
• Identify, develop, implement, and maintain security processes, practices and policies at sites to eliminate risks, attend incidents, and limit exposure and liability in all areas of information, financial, physical, personal, and reputation risk.
• Perform investigations involving allegations falling within Corporate Security's management including burglary, theft, in-transit shortages, crimes against persons and property, and business abuse.
• Partner with Legal and Human Resources department to assist with due diligence investigations, as needed.
• Manages fraud, waste and abuse reporting and information reward program.
• Builds strong partnerships across site and regional teams with customer security service providers, site management and law enforcement, including search risk, benchmark standards and uncontrollable complexities to provide ethical and innovative solutions
• In charge of criminal intelligence collection and research.
• Site crisis management team through resiliency programs and clearing communicating policies and requirements to site management and employees.
• Administers counter-terrorism and counter-espionage programs.
• Assists Flex’s marketing efforts by establishing protection and risk plan for customer visits and conducting site visits with customers and their security representatives.
• Guides the activities of contract site security officers and other contracted security providers.
• Influences and maintains metrics and awareness programs.
• Prepare and manage site security budget and forecasting.
  
  

• Typically requires a Bachelor’s Degree or equivalent experience and training.
• Typically requires 11+ years of progressively responsible positions within corporate security or related area.
• Demonstrates overall strong communication skills, as well as customer (external and internal) relationship skills. Demonstrates advanced knowledge of the specific discipline and manufacturing operations business.
• Knowledge of Flex business a plus. Demonstrates detailed expertise in very complex functional/ technical area or broad breadth of knowledge in multiple areas; understands the strategic impact of the function across sites.
• Requires thorough knowledge of related security systems and software.
• Demonstrates expert knowledge of the function and a thorough understanding of Flex and related business.
• Demonstrates mastery of functional knowledge in relation to other functions and a complete understanding of the function and those of related businesses
  
  

• Life Insurance
• Medical Benefits
• Allowances and Bonuses
• Paid Time-Off
  
  

• Site
  
  

• Seniority level Director

• Employment type Full-time

• Job function Legal
• Industries Appliances, Electrical, and Electronics Manufacturing

Referrals increase your chances of interviewing at Flex by 2x

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OKX Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

The Compliance function at OKX is responsible for the overall compliance culture at the company. We're a team of risk-minded problem solvers who advise the business on the company's regulatory obligations and enterprise risk. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

• Manage the AML Investigations team for their day-to-day operations, providing guidance, mentorship, and support to ensure high-quality performance.


• Support current operational processes to ensure compliance with applicable laws, regulations, and industry best practices.


• Foster a collaborative and positive team environment, promoting knowledge sharing and continuous learning.


• Evaluate AML transaction monitoring and suspicious activity reporting requirements for all applicable countries.


• Monitor team performance metrics and implement improvement strategies as needed to achieve operational goals.


• Help build tactical and scalable solutions for operational teams to manage compliance tasks.


• Analyze data to identify process gaps and opportunities, and partner with Compliance Leaders, Training, and other FIU managers to recommend mitigating activities for risk, improve quality of investigations, and close process gaps.


• Take ownership of high-impact projects, ensuring they are delivered on time, meet or exceed quality expectations.

• 5+ years of direct and strong technical experience in BSA/AML investigations and operations in relevant financial crimes, transaction monitoring and investigation roles.


• Analytical and metrics-driven mindset to create substantiated solutions.


• Fundamental knowledge of BSA/AML regulations and policies (including OFAC, Crypto Travel Rule, FATF Guidance), as well as similar regulations globally.


• Proven ability to perform in a fast-paced environment and meet deadlines.


• Strong process and project management skills with attention to detail, proactive, and well-organized.


• Self-motivated and a critical thinker; adept at working both independently and collaboratively in a dispersed team environment covering multiple and varied tasks.


• Intuitive, highly ethical, and comfortable to question and challenge the status quo.


• Excellent communication and presentation skills, both verbal and written in English.


• Experience working independently and with team members of all levels.

• Prior experience working in a multi-national or matrix environment.


• Knowledge of AML/CFT/Sanctions, money transmission regulations, and industry best practices.


• Familiarity with commonly used transaction monitoring & reporting tool(s), such as Chainalysis.


• Relevant industry certifications (e.g., CAMS).


• Cryptocurrency experience is a plus.

• Competitive remuneration package (Basic Salary + Yearly Bonus).


• Meal Allowance up to RM 500/month


• Monthly Team Building


• RM 3,500 Benefits per annum (Training & Wellness)


• Convenient workplace (5 minutes walk from MRT TRX).


• Excellent prospects for growth and promotion - we provide you with assistance, opportunities for skill development, mentoring, and training programmes to help you succeed.


• Employee engagement, recognition and appreciation program.


• Multinational working environment - Advance your career by interacting with individuals from various backgrounds, cultures, and nations.

OKX is committed to equal employment opportunities. Our diversity initiatives and strategies are designed to attract, develop, and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status, or any other dimension of diversity. Our distinctive approach to diversity is based on a belief that we each have a personal accountability for success in this area.

We believe that our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be elevated and intentionally integrated into our work. We embrace difference and diversity of identity, experience, and thought, and actively strive for inclusive behaviors across our company and our work. By promoting these values, we aim to create a positive work experience that encourages a sense of belonging.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Legal


• Industries: IT Services and IT Consulting

As an Associate, you will support the overall research and due diligence within our Compliance Practice, by gathering information to help Kroll's clients onboard and manage the risks associated with new clients and third parties, ensure we offer the right level of screening and due diligence solutions based on the risks inherent in the opportunity. The role can be either be based out of Kuala Lumpur or Penang

At Kroll, your work will help deliver clarity to our clients' most complex governance, risk and transparency challenges. Apply now to join
One team, One Kroll.
Responsibilities
Have an analytical mind and enthusiasm for research and investigation?

Come join our thriving global team and work with Fortune 500 clients in a highly collaborative, fast-paced environment

We are committed to the continuous professional support and development of our people; hone your skills and master new ones with the support of a world-class in-house training program. Become a regional specialist, learn to lead, deepen your linguistic abilities, build technical expertise--the opportunities are endless.

The right candidate will have outstanding English reading and writing skills, meticulous attention to detail, a sense of curiosity, the ability and enthusiasm to learn quickly, and a dedication to client satisfaction. Fluency in other languages is a plus.

• Conduct increasingly complex English-language research using public record databases, commercial and proprietary databases, media sources and the Internet
• Analyze and synthesize relevant research findings
• Write well-structured, concise, logical and objective reports to provide clients with an accurate assessment of the findings
• Manage multiple assignments from start to finish in a fast-paced environment

Requirements

• Native or equivalent English language proficiency in reading comprehension
• Extremely strong reading and writing skills in English and Chinese and preferably Malay / Indonesian, ability to quickly and effectively summaries information from multiple sources into a concise analytical assessment
• Ability to conduct online research using various primary and secondary sources
• Ability to quickly and effectively summarize information from multiple sources into concise analytical assessments
• Ability to work independently in a fast-paced, collaborative environment
• Ability to understand, accept and apply constructive feedback
• Responsible for managing and prioritizing several projects or assignments simultaneously while meeting tight deadlines

Preferred Skills

• Undergraduate or graduate degrees, especially in the social sciences, are preferred but not required
• Organizational and time management competencies
• Attention to detail
• Ability to communicate effectively verbally and in writing
• Interest and understanding of current events, international affairs, financial regulations, and economics and/or finance
• 1-2 years of professional experience (including internships)
• Proficiency in other Asian languages such as Thai/Vietnamese/Japanese/Korean/ Indonesian is an advantage but not a pre-requisite

In order to be considered for a position at Kroll, you must formally apply via

Kroll is committed to equal opportunity and diversity, and recruits people based on merit.