92 Integration Specialist jobs in Malaysia

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Job Description Summary

As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care.

Job Description

ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care.

The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care.

The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organization. The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration.

Responsibilities

• Manage label review workflows for Medical Affairs; this includes review of content for clinical accuracy.
• Support process management of label review needs for Medical Affairs; may also include content review to support external materials.
• Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs.
• Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role.
• Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects.
• Update and organize the knowledge management training materials for users to help make training easy and accessible to a range of users.
• Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely.
• Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization.
• Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams.
• Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organization.

Desired Skills and Experience

• Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred.
• Minimum of 5 years of related experience.
• Strong clinical/academic background in sleep and respiratory medicine.
• Experience in working with or deep understanding of published clinical trials.
• Experience in literature searches, with ability to provide intelligent summary of findings.
• Independent individual contributor; Experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones.
• Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device).
• Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms.
• Experience with purchase requisitions and accounts codes would be helpful.

Why Join ResMed?

• Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery.
• Collaborate with diverse, global teams in a dynamic and supportive environment.
• Access continuous learning and professional growth opportunities.

If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed.

Key contacts:

Vanes sa Di Cataldo
Manager, Clinical Integration

Sophia Karok
Senior Manager, Medical Content and Integration

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

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Role Overview:

Wessex Water is looking for an experienced DevOps Integration Engineer to join our Software Development team. Youll serve as a Subject Matter Expert (SME) in integration technologies, working closely with project teams to design, implement, monitor, and maintain robust integration solutions using the Azure tech stack.

Key Responsibilities:

• Lead the development and support of integration platforms.

• Design, implement, and monitor integrations using Azure services.

• Collaborate with architects, developers, QA, and PMs to ensure best practices.

• Ensure integration development aligns with security and data standards.

• Support the decommissioning of legacy integration systems.

• Mentor developers and support enterprise integration strategy.

Required Skills & Experience:

• Expertise in Azure DevOps, GitHub, and versioning tools.

• Strong development experience with .NET, C#, SQL Server, Node.js, PowerShell, and JavaScript.

• Proficiency in Azure services: Logic Apps, API Management, Service Bus, Functions, Data Factory, Event Grid.

• Knowledge of CI/CD, IaC (Terraform, ARM, Bicep), Visual Studio, NPM.

• Familiarity with automation testing tools (e.g., SonarQube, Selenium).

• Solid understanding of Agile methodologies and ITIL processes.

Desirable (Nice-to-Have):

• Exposure to AWS integration equivalents.

• Experience with MuleSoft, Boomi, Octopus Deploy, Ansible, or Jenkins.

• Programming experience in Python, Bash, YAML, or Go.

What Were Looking For:

• A technical leader with a collaborative mindset.

• Clear communicator across all technical and non-technical levels.

• Proactive problem-solver with experience in high-pressure environments.

• Bachelors degree in Software Engineering or equivalent experience.

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Resmed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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Join to apply for the Clinical Integration Specialist role at Resmed

Resmed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Clinical Integration Specialist role at Resmed

Get AI-powered advice on this job and more exclusive features.

The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Job Description Summary

As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care.

Job Description

ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care.

The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care.

The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organisation.The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration.



Responsibilities

• Manage label review workflows for Medical Affairs; this include review of content for clinical accuracy.
• Support process management of label review needs for Medical Affairs; may also include content review to support external materials.
• Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs.
• Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role.
• Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects
• Update and organise the knowledge management training materials for users to help make training easy and accessible to a range of users
• Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely.
• Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization.
• Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams.
• Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organisation.
  
  
  

Desired Skills And Experience

• Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred.
• Minimum of 5 years of related experience.
• Strong clinical/academic background in sleep and respiratory medicine
• Experience in working with or deep understanding of published clinical trials.
• Experience in literature searches, with ability to provide intelligent summary of findings
• Independent individual contributor; Experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones.
• Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device).
• Experience proactively moving projects toward goals with a remote team
• Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms.
• Experience with purchase requisitions and accounts codes would be helpful
  
  
  

Why Join ResMed?

• Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery.
• Collaborate with diverse, global teams in a dynamic and supportive environment.
• Access continuous learning and professional growth opportunities.
  
  
  

If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed.

Key contacts:

Vanessa Di Cataldo


Manager, Clinical Integration

Sophia Karok


Senior Manager, Medical Content and Integration

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Project Management and Information Technology
• Industries Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Resmed by 2x

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The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound. Job Description Summary As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care. Job Description ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care. The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care. The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organization. The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration. Responsibilities Manage label review workflows for Medical Affairs; this includes review of content for clinical accuracy. Support process management of label review needs for Medical Affairs; may also include content review to support external materials. Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs. Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role. Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects. Update and organize the knowledge management training materials for users to help make training easy and accessible to a range of users. Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely. Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization. Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams. Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organization. Desired Skills and Experience Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred. Minimum of 5 years of related experience. Strong clinical/academic background in sleep and respiratory medicine. Experience in working with or deep understanding of published clinical trials. Experience in literature searches, with ability to provide intelligent summary of findings. Independent individual contributor; Experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones. Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device). Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms. Experience with purchase requisitions and accounts codes would be helpful. Why Join ResMed? Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery. Collaborate with diverse, global teams in a dynamic and supportive environment. Access continuous learning and professional growth opportunities. If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed. Key contacts: Vanes sa Di Cataldo Manager, Clinical Integration Sophia Karok Senior Manager, Medical Content and Integration Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.

#J-18808-Ljbffr

Clinical Integration Specialist page is loaded Clinical Integration Specialist

Apply locations Kuala Lumpur, Malaysia time type Full time posted on Posted Yesterday job requisition id JR_039818 The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound. Job Description Summary As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care. Job Description ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care. The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care. The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organisation. The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration. Responsibilities Manage label review workflows for Medical Affairs; this includes review of content for clinical accuracy. Support process management of label review needs for Medical Affairs; may also include content review to support external materials. Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs. Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role. Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects. Update and organise the knowledge management training materials for users to help make training easy and accessible to a range of users. Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely. Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization. Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams. Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organisation. Desired Skills and Experience Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred. Minimum of 5 years of related experience. Strong clinical/academic background in sleep and respiratory medicine. Experience in working with or deep understanding of published clinical trials. Experience in literature searches, with ability to provide intelligent summary of findings. Independent individual contributor; experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones. Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device). Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms. Experience with purchase requisitions and accounts codes would be helpful. Why Join ResMed? Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery. Collaborate with diverse, global teams in a dynamic and supportive environment. Access continuous learning and professional growth opportunities. If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed. Key contacts: Vanes sa Di Cataldo Manager, Clinical Integration Sophia Karok Senior Manager, Medical Content and Integration Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. About Us

Resmed (NYSE:RMD, ASX: RMD)

creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices and intelligent software make home healthcare more personalized, accessible and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home. Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.

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Resmed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Clinical Integration Specialist

role at

Resmed Resmed Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Clinical Integration Specialist

role at

Resmed Get AI-powered advice on this job and more exclusive features. The Medical Affairs team collaborates with the leaders of Sleep, Respiratory Care, SaaS, ResMed Healthcare, and Asia Growth Markets to ensure our work, especially our clinical research and market access projects, align with their strategic priorities. We also review key government policies, as part of the continuous evaluation and improvement process that helps us maintain global compliance across an ever-shifting landscape of legal and regulatory requirements. The two, research and compliance, work hand-in-hand, and when balanced properly allow us to generate important clinical, economic and market evidence, that improves the lives of patients in ways that are scientifically valid, clinically relevant and ethically sound.

Job Description Summary

As a Clinical Integration Specialist within ResMed’s Medical Affairs Operational Excellence team, you will ensure clinical accuracy in label reviews, streamline knowledge management processes, and support the integration of clinical content throughout the organization. You will collaborate with global teams to update and organize knowledge assets, assist with literature searches, and manage training materials. This role also involves process optimization, timely stakeholder communication, and providing support for various Clinical Integration projects to enhance ResMed’s global impact in sleep-disordered breathing and respiratory care.

Job Description

ResMed is a global medical device manufacturer and software as a service provider in the world of sleep disordered breathing and respiratory care.

The Medical Affairs department is the clinical research, scientific communication and clinical advocacy arm of ResMed. We ensure that ResMed’s products are safe and effective, and we communicate the benefits to policy makers, healthcare providers, clinicians and patients to ensure patients have the best access to care.

The function of Clinical Integration sits in the Clinical Communications & Integration team in Medical Affairs, and it aims to integrate our global clinical content across the Medical Affairs functions, as well as internally to the business. This includes ensuring access to knowledge assets both for Medical Affairs and the whole ResMed organisation.The Clinical Communications & Integration team is globally distributed, with Clinical Integration Specialists based in Kuala Lumpur, Malaysia, reporting to the Manager, Clinical Integration.

Responsibilities

Manage label review workflows for Medical Affairs; this include review of content for clinical accuracy. Support process management of label review needs for Medical Affairs; may also include content review to support external materials. Support the build of systems and processes to ensure the Clinical Integration team can grow with scale with ResMed’s needs. Understand ResMed’s products and services for clinical application to actively and effectively conduct literature searches as applicable to the role. Learn about software tools for scientific publications in order to assist users in their requests for information, including purchasing articles if required, creating bibliographies and research folders for particular subjects Update and organise the knowledge management training materials for users to help make training easy and accessible to a range of users Ensure inquiries received through the clinical integration inbox are being responded to appropriately and timely. Proactively contribute to clinical integration initiatives and identify areas of improvement for knowledge management services to the medical affairs organization. Provide regular progress updates to managers and present key project updates to broader Medical Affairs teams. Manage the Medical Affairs intranet and support communication of Medical Knowledge platforms and updates across the organisation.

Desired Skills And Experience

Minimum: Bachelor’s degree in science or clinical field; Master’s degree would be preferred. Minimum of 5 years of related experience. Strong clinical/academic background in sleep and respiratory medicine Experience in working with or deep understanding of published clinical trials. Experience in literature searches, with ability to provide intelligent summary of findings Independent individual contributor; Experience in proactively moving projects toward goals with a remote team and collaborating across multiple time zones. Experience with clinical content within a regulated commercial organization (e.g. pharma, medtech, medical device). Experience proactively moving projects toward goals with a remote team Computer proficiency is a must with experience and/or interest in learning new software tools and genAI platforms. Experience with purchase requisitions and accounts codes would be helpful

Why Join ResMed?

Contribute to meaningful work that helps improve patients’ lives and transforms healthcare delivery. Collaborate with diverse, global teams in a dynamic and supportive environment. Access continuous learning and professional growth opportunities.

If you are passionate about communicating scientific and clinical advancements and thrive in a fast-paced, innovative environment, we invite you to apply and help shape the future of respiratory care at ResMed.

Key contacts:

Vanessa Di Cataldo

Manager, Clinical Integration

Sophia Karok

Senior Manager, Medical Content and Integration

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Project Management and Information Technology Industries Software Development, IT Services and IT Consulting, and Medical Equipment Manufacturing Referrals increase your chances of interviewing at Resmed by 2x Get notified about new Integration Specialist jobs in

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 7 hours ago Petaling Jaya, Selangor, Malaysia 5 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Solutions Engineer, Malaysia(Based in KL)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 months ago Petaling Jaya, Selangor, Malaysia 1 day ago Implementation Engineer - Kuala Lumpur (Java, Freshers to 2yrs experience)

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Petaling Jaya, Selangor, Malaysia 4 hours ago Graduate Hiring - Next Generation Talent 2025

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR4,000.00-MYR5,000.00 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 20 hours ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Petaling Jaya, Selangor, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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Operations Integration Specialist & Support Analyst

Join to apply for the Operations Integration Specialist & Support Analyst role at Ria Money Transfer .

Job Overview

We are seeking a self-motivated and innovative Operations Integration Specialist & Support Analyst to support our Global Payments network for partners and customers. The role involves resolving inquiries and incidents related to our systems and processes, working with global partners across different countries.

Responsibilities

• Respond to partner and internal department requests, inquiries, and issues related to integration applications.
• Utilize various tools and maintain accurate records of all inquiries and issues.
• Support API users globally, sharing knowledge and identifying trends.
• Monitor inbound/outbound global payment transactions and detect anomalies or errors.
• Resolve issues or escalate to relevant teams.
• Support existing partners by resolving incidents promptly.
• Design and execute reports, with strong data manipulation skills.
• Test and debug REST APIs, interpret logs, and query databases.
• Coordinate calls with third-party partners to troubleshoot service issues.
• Investigate payment process issues and handle a wide range of business rules concepts.

Qualifications

• Minimum of 3 years in a technical support role.
• Experience with support tools such as Kibana, Zendesk, Web services.
• Basic knowledge of programming languages like .NET or Python is helpful.
• Strong organizational, prioritization, and communication skills.
• Ability to work in a reactive support environment and handle high-severity incidents.
• Willingness to travel internationally and work in different time zones, including out-of-hours on-call.
• Familiarity with APIs, networking, financial accounting, and bank deposit concepts.

Additional Information

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

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Operations Integration Specialist & Support Analyst

Join to apply for the

Operations Integration Specialist & Support Analyst

role at

Ria Money Transfer . Job Overview

We are seeking a self-motivated and innovative Operations Integration Specialist & Support Analyst to support our Global Payments network for partners and customers. The role involves resolving inquiries and incidents related to our systems and processes, working with global partners across different countries. Responsibilities

Respond to partner and internal department requests, inquiries, and issues related to integration applications. Utilize various tools and maintain accurate records of all inquiries and issues. Support API users globally, sharing knowledge and identifying trends. Monitor inbound/outbound global payment transactions and detect anomalies or errors. Resolve issues or escalate to relevant teams. Support existing partners by resolving incidents promptly. Design and execute reports, with strong data manipulation skills. Test and debug REST APIs, interpret logs, and query databases. Coordinate calls with third-party partners to troubleshoot service issues. Investigate payment process issues and handle a wide range of business rules concepts. Qualifications

Minimum of 3 years in a technical support role. Experience with support tools such as Kibana, Zendesk, Web services. Basic knowledge of programming languages like .NET or Python is helpful. Strong organizational, prioritization, and communication skills. Ability to work in a reactive support environment and handle high-severity incidents. Willingness to travel internationally and work in different time zones, including out-of-hours on-call. Familiarity with APIs, networking, financial accounting, and bank deposit concepts. Additional Information

Seniority level: Mid-Senior level Employment type: Full-time Job function: Information Technology

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• Responsible for WMS, TMS and other functional implementation (PI- Process Improvement) which include system configuration, build and integration.
• Responsible of leading the conversation with internal and external stakeholders to perform business and technical process mapping.
• Lead and train super users, operations team on new implementation, and ensuring UAT is a success.
• Responsible for creating and maintaining technical documentations throughout the project lifecycle
• Develop utilities, procedures, and documentations based on business requirements
• Perform application installation and upgrade, including configuration and integration with third party solutions
• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions
• Ensure service requests and incidents are resolved within SLAs
• Perform study and implementation of new IT solutions to the business in a timely and quality manner.
• Propose new modification when required and work with our WMS provider to deliver solution.
• Provide guidance on other team member on system configuration and implementation.
• Constantly look for and recommend process / system improvement to business
• Manage projects as assigned from time to time
• Participate in the testing, training, implementation and post-implementation support for the projects.
• Investigate and resolve technical issues encounter by users
  
  
  

Responsibilities

• Responsible for WMS, TMS and other functional implementation (PI- Process Improvement) which include system configuration, build and integration.
• Responsible of leading the conversation with internal and external stakeholders to perform business and technical process mapping.
• Lead and train super users, operations team on new implementation, and ensuring UAT is a success.
• Responsible for creating and maintaining technical documentations throughout the project lifecycle
• Develop utilities, procedures, and documentations based on business requirements
• Perform application installation and upgrade, including configuration and integration with third party solutions
• Collaborate with business / operation teams / PI team understand thoroughly their need and issue to translate into IT solutions
• Ensure service requests and incidents are resolved within SLAs
• Perform study and implementation of new IT solutions to the business in a timely and quality manner.
• Propose new modification when required and work with our WMS provider to deliver solution.
• Provide guidance on other team member on system configuration and implementation.
• Constantly look for and recommend process / system improvement to business
• Manage projects as assigned from time to time
• Participate in the testing, training, implementation and post-implementation support for the projects.
• Investigate and resolve technical issues encounter by users
  
  
  

Requirements

• Bachelor’s degree in Computer Studies, Information Technology or equivalent
• 5 years of experience in implementing and supporting WMS systems, preferably in a Third-Party Logistics (3PL) environment
• Fluent in English (verbal and written)

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Information Technology
• Industries Transportation, Logistics, Supply Chain and Storage

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