What Jobs are available for Integration Specialist in Malaysia?

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Cross Technology Technical Services (TS) Systems Integration Specialist / Technical Lead is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. This role has advanced proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer experience, Collaboration and/or End User Compute.
**Key responsibilities:**
+ Interacts with clients on site and remote to meet more complex requirements of a solution.
+ Escalates unresolved problems and issues to the relevant third parties.
+ Delegates lower complexity tasks to engineers and technicians.
+ Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required.
+ Writes reports and proposals and completes and maintains project documentation.
+ Assists with the documentation of standard operating procedures relating to installations and fixes.
+ Acts as coach and mentor to more junior Implementation Engineers and Technicians.
+ Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets.
+ May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
+ Included in complex design work, with input to the design expected.
+ Expected to take ownership of relevant technologies according to domain or specialization.
+ Engages vendors for priority escalations or bugs found during deployments.
+ Performs any other related task as required.
**To thrive in this role, you need to have:**
+ Advanced understanding and appreciation of technical design and business principles.
+ Advanced project fundamental and administration ability.
+ Advanced project fundamentals which are demonstrated in the execution of installations and other assignments.
+ Advanced customer engagement skills.
+ Advanced relevant domain specialist knowledge.
+ Excellent verbal communication skills.
+ Client focused and displays a proactive approach to solving problems.
+ Advanced ability to coach, mentor and provide guidance to team members.
+ Ability to take ownership as technical lead during project lifecycle.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Information Technology or Computing or related field.
+ Collaboration -
+ Valid CCIE Collaboration Certification required.
+ Customer experience -
+ NICE plus 3 additional NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification CXOne Advanced Certification; CXOne ACD Administrator Certification.
+ Additional - Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations; Cisco VOIP Integrations.
+ Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording.
+ Avaya certification plus additional such as Avaya Aura Core Avaya Aura Contact Centre Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya experience Portal Administration.
+ Verint certification and additional such as Workforce Management (WFM); Interactions; Speech; DPA.
+ Genesys foundational courses; Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics; Level 4 - Genesys Cloud: Edge - Networking; Genesys Cloud - Edge - BYOC Premise Configuration; Genesys Cloud - Edge - How it Works; Genesys Cloud - Edge - WebRTC; Genesys Cloud - Edge - Survivability; Genesys Cloud - Edge - BYOC Premises and Edge Introductory Concepts; Genesys Cloud - Edge - Troubleshooting; Genesys Cloud - API - Conversation Management; Genesys Cloud - API - User Management; Genesys Cloud - API - Workforce Management; Genesys Cloud - API - Real-Time Reporting; Genesys Cloud - API - Quality Report Generation; Genesys Cloud - API - Historical Report Generation; Genesys Cloud - API - Authorization; Genesys Cloud - API - Introduction to the Platform API Genesys - Decisions Administration; Genesys - Decisions Strategic Planning.
+ Data Centre -
+ Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage. Dell PowerEdge servers, Unity, PowerStore, Recoverpoint Appliance/VE, PowerScale Isilon PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM. Dell Information Storage Associate - DCA-ISM. Veeam Backup and Recovery VMCA . Veritas Netbackup Admin and implementation.
+ Azure Fundamentals. Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. Nutanix HCI NCP.
+ End User Compute -
+ Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified: Teams Administrator Associate; AZ-103: Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified - Azure Virtual Desktop Specialty; AZ-300 - Microsoft Azure Architect Technologies.
+ Microsoft Certified - Azure Virtual Desktop Specialty.
+ Networking -
+ Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.; Cisco Dev Net certification.
+ Security -
+ Azure Certified Solutions Architect / PCNSE / FCE / CCNP Security / CISSP / Automation certifications or equivalent preferred.
+ Cloud Security certifications and certifications such AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE / CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate is advantageous.
+ Certifications relevant to the services provided (certifications carry additional weightage).
+ Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365.
+ Power BI Administration; Scripting (PowerShell); ZTNA.
**Required experience:**
+ Advanced work experience in a technical implementation engineering technologies such as Networking, Data Center, Security, Customer experience, Collaboration and/or End User Compute etc.
+ Advanced experience engaging with clients and conducting presentations.
+ Advanced report writing experience.
+ Advanced project management experience.
+ Required experience (Specific to Collaboration) -
+ Advanced experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre Express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems.
+ Advanced experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS.
+ Advanced experience with Border Element, media resources, SRST/SRSV.
+ Advanced experience with Cisco Unified Contact Center Express, including but not limited to UC Manager integration, scripting, high availability clustering.
+ Advanced expe
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

**Introduction**
Join IBM's Automation brand as a Sales Specialist, spearheading integration-led transformations for enterprises across Malaysia. You'll champion IBM's webMethods Hybrid Integration portfolio, comprising webMethods, App Connect, MQ, API Connect, and Event Streams, assisting clients in modernizing their integration frameworks across hybrid and multi-cloud environments. Engage with C-level executives, architects, and business stakeholders in key sectors like banking, telco, government, and manufacturing, facilitating their evolution towards agility, innovation, and data-driven strategies. Thrive in our dynamic, high-achieving sales environment, bolstered by comprehensive onboarding, ongoing training, and IBM's robust partner network.
**Your role and responsibilities**
* Establish trust with high-level enterprise clients to grasp integration obstacles and business goals.
* Leverage consultative selling to articulate IBM's integration solutions, emphasizing their impact and return on investment.
* Oversee the entire sales process - from prospecting through opportunity realization and closure, meeting or exceeding sales quotas.
* Develop and manage a sales pipeline, consistently achieving or surpassing targets.
* Accurately forecast revenues based on pipeline data and market insights.
* Secure net new clients through strategic account planning and proactive lead generation.
* Collaborate with IBM engineering, ecosystem allies, and marketing to devise client-centric solutions and execute marketing initiatives.
* Promote modern integration methodologies, including API-first design, event-driven architecture, and cloud-native integration.
* Participate in successful sales campaigns, contributing to team and individual success metrics.
**Required technical and professional expertise**
Qualifications:
* Demonstrated expertise in technology sales in Malaysia, with a track record of expanding enterprise clientele.
* Proficiency in conveying technical benefits to both business and IT decision-makers.
* Experience managing intricate enterprise sales processes.
* Superior presentation, negotiation, and narrative skills.
* Capability to synergize effectively across multidisciplinary teams and partner networks.
Advantageous:
* Insight into Hybrid Integration technologies (iPaaS, API management, messaging, event streaming).
* Understanding of sector-specific integration hurdles in banking, telco, manufacturing, or public administration.
* Familiarity with rival platforms such as MuleSoft, Boomi, Azure Integration Services, or AWS AppFlow.
* Proven track record of driving successful sales campaigns, meeting sales quotas, developing effective pipelines, accurate revenue forecasting, and securing net new clients.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our client is a leading global solution provider for all areas of intralogistics. With innovative technologies and software, the family-owned company empowers customers to increase the efficiency and sustainability of their storage, picking, and transport processes and is shaping the future of intralogistics.

There are hiring for Software Projects and Integration Manager to join the team for successful delivery of the software projects both standalone and in conjunction with the automation.

Your role:

• Overall project management of SW projects for new and existing customers.
• Responsible for the technical and commercial aspects of the project within the software scope of works.
• Overall solution integration management during site commissioning and ramp-up.
• Lead workshops with the customers to define business requirements.
• Be up to date with best-practice processes within the logistics industry.
• Provide sales consultancy on software solutions including quotes and best practice processes.
• Provide availability after hours for project-related work during commissioning, integration and ramp-up.
• Generate quality user documentation as required within the project realization process.
• Participate in commissioning and testing at customer sites as required.
• This role may require travelling within APAC-MEA region to perform project-related work.

Requirement:

• Degree level technical or commercial qualifications in: IT, Software Development, Logistics, Computer Science Degree or Programming Qualifications.
• At least 5 years of experience in a similar role in a complex project environment.
• Basic Logistic / Material Handling knowledge.
• Strong project management (Waterfall, Agile).
• Advanced customer management skills.
• Cost management, Supplier management, Quality process, Strong project documentation skills, Project Management certification, Supply chain certification.
• Able to handle complex project management environment.
• Good knowledge of warehouse management processes.
• Know-how of industry-specific warehouse practices and regulations such as GAMP for Pharmaceuticals, Track-and-trace requirements, F&B specifics, etc.
• Waterfall / Agile methodologies, Data analysis and query writing (SQL), Understanding of testing methodologies.
• Project Management qualification and experience.
• Fluent in written and oral English.
• Good knowledge of Warehouse Management Systems.
• Experience in operating in a Waterfall Methodology.
• Around 12 months experience in a complex software project environment.
• Experience in intralogistics environment is desirable.
• Competent in Software applications such as Jira, MS Project etc.
• Strong stakeholder management skills.
• Proactive with good leadership skills.