566 Integration Analyst jobs in Malaysia

DKSH WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Senior API Integration Analyst

role at

DKSH DKSH WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Be among the first 25 applicants Join to apply for the

Senior API Integration Analyst

role at

DKSH Get AI-powered advice on this job and more exclusive features. Summary The Senior Specialist, Integration Analyst (API) plays a pivotal role in bridging business needs with technical implementation for API-based integration solutions, primarily built on SAP Cloud Platform Integration (CPI). This role is critical in managing the end-to-end lifecycle of API requirements - from demand analysis and stakeholder engagement to functional specification and delivery support - ensuring alignment with business objectives and integration strategy. As part of a global integration team, the role requires strong business acumen, a solid technical foundation in API and SAP CPI integrations, and the ability to translate complex requirements into actionable development inputs. The role supports solution delivery, innovation exploration, and the ongoing enhancement of integration capabilities across the enterprise.

General Responsibilities Responsibilities Business Analysis & Solution Design Engage with business stakeholders globally to gather, analyze, and translate requirements into functional API specifications. Collaborate with API developers to ensure business requirements are accurately implemented into technical solutions using SAP CPI and related technologies. Facilitate workshops to define integration needs, validate designs, and align expectations. Drive the solution exploration phase by identifying integration opportunities and feasible API designs. Maintain clear and traceable documentation for requirements, process flows, user stories, and test cases. Technical Alignment & Integration Knowledge Develop a deep understanding of SAP CPI, integration architecture, and data flow models. Act as the subject matter liaison between business users and technical development teams. Support review of technical specifications, payload structures (e.g. JSON/XML), API documentation (e.g. Swagger/OpenAPI), and interface mappings. Assist in functional testing, UAT coordination, and production readiness validation for APIs and integrations. Use tools such as Postman, SAP CPI monitoring, and API gateways for testing and validation.

Governance, Quality & Lifecycle Management Ensure API requirements are aligned with enterprise standards, reusability principles, and governance guidelines. Contribute to backlog grooming and solution planning cycles to ensure delivery readiness. Coordinate Proof of Concepts (PoCs) and pilot rollouts when introducing new integration patterns or APIs. Document and maintain integration usage guidelines, support handover, and knowledge base content.

Leadership Responsibilities Stakeholder Engagement: Effectively collaborates across business and IT teams to drive clarity and alignment. Ownership: Takes full responsibility for API requirement outcomes and delivery quality. Strategic Mindset: Aligns integration solutions with long-term business and IT strategy. Influence & Communication: Translates complex topics into clear, actionable insights for both technical and non-technical audiences. Continuous Improvement: Promotes best practices and contributes to a high-performing integration culture.

Functional Skills And Knowledge Strong knowledge of API design, integration principles, and REST/JSON standard Hands-on experience with SAP Cloud Platform Integration (CPI) and API lifecycle tools (e.g. Postman, API Gateway) Ability to translate business requirements into functional/technical API specifications Familiarity with SAP ERP processes (e.g. SD, MM, FICO) and integration touchpoints Proficient in documenting user stories, interface specs, and test cases Working knowledge of Agile delivery, Jira, and collaboration tools Sound understanding of data structures, payloads, and interface mapping

Soft Skills Strong analytical thinking with attention to detail Excellent communication and presentation skills across business and technical audiences Collaborative and able to work effectively in cross-functional and global teams High degree of self-motivation, accountability, and ownership Comfortable navigating ambiguity and shifting priorities in a dynamic environment Strong problem-solving mindset with a focus on delivering outcomes

Seniority level

Seniority level Entry level Employment type

Employment type Full-time Job function

Job function Information Technology Industries Business Consulting and Services, Technology, Information and Media, and Professional Services Referrals increase your chances of interviewing at DKSH by 2x Get notified about new Senior Integration Analyst jobs in

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia . API & Integration Senior Developer, APAC

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago IBM Integration Developer(IIB /ACE Developer)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR5,000.00-MYR12,000.00 1 month ago Senior Workday Finance Integration Developer

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 5 days ago Operations Integration Specialist & Support Analyst

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world

Job Description

Responsible in assisting Laboratory Technical & Compliance Manager on day-to-day laboratory operation for assigned section towards direction of effective implementation of quality system ISO/IEC 17025, SAMM policy and SGS GCSC requirement

• Assist Technical Advisor /Technical Specialist on the new method development as per business need.
• Respond to queries raise by customer / business / customer support team within agreed timeframe, with minimal supervision from Technical Advisor/ Specialist
• Collaborate with Operation team on investigation and deliver the outcome of investigation professionally to the party who raise the queries within agreed timeframe
• Periodically review, enhance and update of Working Instruction and Standard Operating Procedures when needed
• Working towards enhancement of existing lab process/methodology for lab efficiency improvement
• Work with laboratory operation team on root-cause investigation of all non-conformities and/or customer complaints with proposal of appropriate corrective and preventive actions to address the issue promptly.
• Provide technical training to laboratory personnel to ensure the laboratory competency and conduct refreshment training when needed.
• Insight into new technologies and initiative for enhancement
• Assist to ensure Good Housekeeping and Good Laboratory practice in the laboratory.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Qualifications

• Bachelor’s degree in Chemistry, Biology, Biochemistry, or any science related field from recognized university / college.
• Experience in relevant analytical laboratory however fresh graduates with right and positive attitude are acceptable as training will be provided.
• Good personality, independent and a good team player
• Chinese language proficiency will be an advantage.

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

Responsible for assisting the Laboratory Technical & Compliance Manager in the day-to-day laboratory operations for the assigned section, ensuring effective implementation of the quality system ISO/IEC 17025, SAMM policy, and SGS GCSC requirements.

1. Assist Technical Advisor / Technical Specialist in new method development according to business needs.
2. Respond to queries raised by customers, business units, or customer support teams within the agreed timeframe, with minimal supervision.
3. Collaborate with the operations team on investigations and professionally deliver outcomes to the query raisers within the agreed timeframe.
4. Periodically review, enhance, and update Working Instructions and Standard Operating Procedures as needed.
5. Work towards enhancing existing lab processes/methodologies to improve lab efficiency.
6. Work with the laboratory operations team on root-cause investigations of non-conformities and customer complaints, proposing appropriate corrective and preventive actions.
7. Provide technical training to laboratory personnel to ensure competency and conduct refresher training as needed.
8. Stay informed about new technologies and initiate enhancements.
9. Assist in ensuring Good Housekeeping and Good Laboratory Practices in the laboratory.
10. Adhere to SGS Health, Safety, and Environment (HSE) policies by maintaining good safety behaviors and exercising necessary standards and processes at all times to ensure compliance.
11. Perform other responsibilities as assigned by your reporting manager and/or senior management.

Qualifications

• Bachelor’s degree in Chemistry, Biology, Biochemistry, or any related science field from a recognized university or college.
• Experience in a relevant analytical laboratory is preferred; however, fresh graduates with the right attitude are welcome as training will be provided.
• Good personality, independent, and a team player.
• Proficiency in Chinese is an advantage.

Seniority level

• Executive

Employment type

• Full-time

Job function

• Science

Industries

• Retail Office Equipment, Consumer Services, Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x.

Sign in to set job alerts for “Technical Analyst” roles.

Kota Damansara, Selangor, Malaysia 5 days ago

#J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features.

Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description Responsible for assisting the Laboratory Technical & Compliance Manager in the day-to-day laboratory operations for the assigned section, ensuring effective implementation of the quality system ISO/IEC 17025, SAMM policy, and SGS GCSC requirements.

Assist Technical Advisor / Technical Specialist in new method development according to business needs.

Respond to queries raised by customers, business units, or customer support teams within the agreed timeframe, with minimal supervision.

Collaborate with the operations team on investigations and professionally deliver outcomes to the query raisers within the agreed timeframe.

Periodically review, enhance, and update Working Instructions and Standard Operating Procedures as needed.

Work towards enhancing existing lab processes/methodologies to improve lab efficiency.

Work with the laboratory operations team on root-cause investigations of non-conformities and customer complaints, proposing appropriate corrective and preventive actions.

Provide technical training to laboratory personnel to ensure competency and conduct refresher training as needed.

Stay informed about new technologies and initiate enhancements.

Assist in ensuring Good Housekeeping and Good Laboratory Practices in the laboratory.

Adhere to SGS Health, Safety, and Environment (HSE) policies by maintaining good safety behaviors and exercising necessary standards and processes at all times to ensure compliance.

Perform other responsibilities as assigned by your reporting manager and/or senior management.

Qualifications

Bachelor’s degree in Chemistry, Biology, Biochemistry, or any related science field from a recognized university or college.

Experience in a relevant analytical laboratory is preferred; however, fresh graduates with the right attitude are welcome as training will be provided.

Good personality, independent, and a team player.

Proficiency in Chinese is an advantage.

Seniority level

Executive

Employment type

Full-time

Job function

Science

Industries

Retail Office Equipment, Consumer Services, Oil and Gas

Referrals increase your chances of interviewing at SGS by 2x.

Sign in to set job alerts for “Technical Analyst” roles. Kota Damansara, Selangor, Malaysia 5 days ago

#J-18808-Ljbffr

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across various markets, including financial services, healthcare, automotive, agribusiness, insurance, and more.

We invest in people and advanced technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have 22,500 employees across 32 countries. Our headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job Description

We are seeking a Technical Support Analyst responsible for maintaining live applications, managing technical and functional defects, problems, and changes. The role involves working with hosted and on-prem solutions, collaborating with a team of Technical Analysts, Database Administrators, and other IT professionals to investigate, manage, and resolve client queries. You will support the building, implementation, and maintenance of new client systems, provide guidance and mentorship to team members, and handle technical aspects such as implementation, automation, resiliency, and application security. You will also be accountable for the applications within your domain.

Responsibilities include:

1. Management & Admin
2. Meeting own objectives and providing technical guidance to team members.
3. Collaborating with the Service Operations Manager to improve functions and identify revenue opportunities.

Technical and Functional

1. Understanding end-to-end infrastructure and application ecosystem.
2. Resolving production issues promptly and effectively.
3. Engaging with clients to understand requirements and designing solutions.
4. Researching and designing automated support solutions.
5. Implementing technical service improvements and advising clients on upgrades and new components.
6. Acting as SME for at least one product.

Customer Management

1. Providing excellent customer service and incident management within SLAs.
2. Supporting applications in both managed service and client environments.
3. Investigating production issues and documenting resolutions.
4. Providing out-of-hours support as part of the on-call team.

Knowledge Sharing

1. Mentoring team members for continuous knowledge growth.
2. Staying informed about new technological advances and proposing their adoption.
3. Contributing to continual service improvements and support excellence.

Qualifications

• Experience with Oracle and SQL databases
• Basic knowledge of Java
• Experience with web services
• Previous experience in a production support environment, client-facing role

Additional Information

At Experian, we celebrate individuality and prioritize our people through DEI initiatives, work/life balance, development, and wellness programs. Recognized as a top workplace globally, we are committed to diversity and inclusion. We are an equal opportunity employer and welcome applicants regardless of gender, ethnicity, religion, or ability. If accommodations are needed, please inform us early.

Join us in creating a better tomorrow together.

#J-18808-Ljbffr

Job Summary

• Provide expert support for Windows OS/Apps/ MAC OS, ensuring stability and security across systems. ( Windows 10/11 & MAC OS)
• Experienced app conversion and migration using PowerShell scripts.
• Experienced in Intune, MSIX, PowerShell
• Develop and maintain scripts (using PowerShell, Python, etc) to automate IT tasks, enhancing efficiency and reliability.
• Familiarize with Azure DevOps (ADO) and able automate tasks within ADO.
• Handle low priority incidents quickly and effectively, minimizing user disruption.
• Proactively identify and implement improvements to IT services, enhancing system performance and user experience.
• Document troubleshooting steps, configurations, and processes for team reference and knowledge sharing.
• Monitor system health, performing checks to prevent potential issues and reduce incidents.
• Support security protocols and compliance measures, especially within Windows OS environments.
• Coordinate and perform system upgrades and patch management, ensuring systems remain secure and up-to-date.

RESPONSIBILITIES

Strategy
Workplace Services – Workplace Technologies is responsible for the technology used by all SCB staff ranging from Windows OS / MAC desktop, Application Hosting/Packaging, etc

Business
• Manage and deliver root cause analysis of complex technical challenges
• Troubleshoot various desktop and application issues impacting end user experience
• Define workarounds for known errors and initiate process improvements
• Partner with product management, development and engineering leaders to develop solutions to bolster the end user experience
• Design and execute usability studies utilizing your broad knowledge of user experience and methodological expertise
• Deliver automated solutions to large enterprise environments

Processes
To follow the Work instruction guide provided for all the BAU activities, with compliance and regulatory requirement with zero tolerance.

Key Responsibilities

People & Talent
1. Years of Experience
• Minimum 7+ years of experience in IT systems administration, with a focus on Windows OS, MAC OS, Azure AD, and On-Prem AD environments & Security – AppLocker, AD GPOs, etc
• Proven experience with incident management, scripting, and continuous service improvement.

2. Academic Qualifications
• Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent experience may be considered for candidates with significant expertise.

3. Technical Qualifications and Certifications
• Microsoft Certifications (preferred):
• Microsoft Certified: Azure Administrator Associate
• ITIL Certification (preferred): ITIL Foundation or higher, to support understanding of IT service management.
• Scripting Proficiency: Demonstrable experience with PowerShell scripting (other scripting languages like Python are a plus).

4. Additional Skills
• Strong analytical and troubleshooting skills.
• Excellent documentation skills and a collaborative approach to working with team members.
• Familiarity with compliance standards and security best practices within AD, Windows and MAC environments.

Risk Management
Ensure Windows & MAC Desktop operations comply to Enterprise Risk Management Framework (ERMF), Operation Risk Framework (ORF), Information and Cyber Security Risk (ICS) as well as any other applicable policies, standards, and processes for the Bank.

Governance
To follow the Work instruction guide provided for all the BAU activities, with compliance and regulatory requirement with effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the (country / business unit / function/XXX (team) to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.) *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• (Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation).
(Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries)
• Serve as a Director of the Board of (insert name of entities)
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Key stakeholders
Transformation, Technology and Operations (T&O), Technology & Architecture (TA), Workplace Services (WPS) members and Bank Users

Other Responsibilities
Embed Here for good and Group’s brand and values in XXX (country / business unit / team); Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role)

Skills and Experience

Windows 10 / 11
MAC OS
Active Directory / Azure Active Directory
Scripting (using PowerShell, VBScript, Python, etc)
IT Service Management
Communication Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#J-18808-Ljbffr

Job description :

Analyse and translate user requirements into effective software
solutions by studying system workflows, data usage, and
anticipating future enhancements, ensuring compliance with the
software development lifecycle (SDLC) standards.
Drive design decisions with a strong focus on user experience to
deliver intuitive and user-friendly applications.
Optimize system performance, including speed and scalability,
leveraging best practices in system and hardware architecture.
Conduct impact assessments on user requirements to evaluate
technical feasibility and potential effects on the cash management
platform; collaborate with stakeholders and solution architects to
define practical and acceptable solutions.
Prepare detailed Solution Architecture Documents (SAD) and
Technical Specification Documents (TSD) aligned with business
needs.
Manage and coordinate application deployment and infrastructure
related issues, working closely with the infrastructure team to ensure
smooth delivery and stable operations.
Oversee post-deployment operational support, ensuring system
reliability, performance, and timely resolution of issues by liaising
with support and infrastructure teams.
Demonstrate strong problem resolution skills by proactively
identifying, analysing, and resolving technical and operational
issues, including:
o Network troubleshooting to resolve connectivity and
performance bottlenecks.
o Integration troubleshooting to ensure seamless
communication between disparate systems.
o Debugging application logs to diagnose and fix software
issues efficiently.
o Conducting database reviews to analyse query performance,
optimize data access, and troubleshoot database-related
issues.

Functional Skills:

Good problem solving skills, written and verbal communication skills,
and extensive experience presenting to IT managers.
Good in debugging complex system.
Able to work under pressure.
Able to managing time effectively.
Experience in solutioning & designing application with banking
domain such as payments and core banking
Experience in complex integration with multiple payment systems
and core banking.

Technical Skills:

Key Technologies and Tools:
Programming Languages: Java, Python, JavaScript (Node.js, React)
Middleware: Oracle WebLogic Server, IBM WebSphere, Apache
Tomcat
Databases: Oracle, MySQL, PostgreSQL, MongoDB
Cloud Platforms: AWS, Microsoft Azure, Google Cloud Platform (GCP)
Containerization & Orchestration: Docker, Kubernetes
Monitoring & Logging: ELK Stack (Elasticsearch, Logstash, Kibana),
Prometheus, Grafana
API Management: RESTful APIs, SOAP, API Gateway
Agile Tools: Jira, Confluence, Rally
Other Tools: Postman, Maven, Gradle

#J-18808-Ljbffr

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across various markets, including financial services, healthcare, automotive, agribusiness, insurance, and more. We invest in people and advanced technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have 22,500 employees across 32 countries. Our headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description

We are seeking a Technical Support Analyst responsible for maintaining live applications, managing technical and functional defects, problems, and changes. The role involves working with hosted and on-prem solutions, collaborating with a team of Technical Analysts, Database Administrators, and other IT professionals to investigate, manage, and resolve client queries. You will support the building, implementation, and maintenance of new client systems, provide guidance and mentorship to team members, and handle technical aspects such as implementation, automation, resiliency, and application security. You will also be accountable for the applications within your domain. Responsibilities include: Management & Admin Meeting own objectives and providing technical guidance to team members. Collaborating with the Service Operations Manager to improve functions and identify revenue opportunities. Technical and Functional Understanding end-to-end infrastructure and application ecosystem. Resolving production issues promptly and effectively. Engaging with clients to understand requirements and designing solutions. Researching and designing automated support solutions. Implementing technical service improvements and advising clients on upgrades and new components. Acting as SME for at least one product. Customer Management Providing excellent customer service and incident management within SLAs. Supporting applications in both managed service and client environments. Investigating production issues and documenting resolutions. Providing out-of-hours support as part of the on-call team. Knowledge Sharing Mentoring team members for continuous knowledge growth. Staying informed about new technological advances and proposing their adoption. Contributing to continual service improvements and support excellence. Qualifications

Experience with Oracle and SQL databases Basic knowledge of Java Experience with web services Previous experience in a production support environment, client-facing role Additional Information

At Experian, we celebrate individuality and prioritize our people through DEI initiatives, work/life balance, development, and wellness programs. Recognized as a top workplace globally, we are committed to diversity and inclusion. We are an equal opportunity employer and welcome applicants regardless of gender, ethnicity, religion, or ability. If accommodations are needed, please inform us early. Join us in creating a better tomorrow together.

#J-18808-Ljbffr

Job Summary

•

Provide expert support for Windows OS/Apps/ MAC OS, ensuring stability and security across systems. ( Windows 10/11 & MAC OS) •

Experienced app conversion and migration using PowerShell scripts. •

Experienced in Intune, MSIX, PowerShell •

Develop and maintain scripts (using PowerShell, Python, etc) to automate IT tasks, enhancing efficiency and reliability. •

Familiarize with Azure DevOps (ADO) and able automate tasks within ADO. •

Handle low priority incidents quickly and effectively, minimizing user disruption. •

Proactively identify and implement improvements to IT services, enhancing system performance and user experience. •

Document troubleshooting steps, configurations, and processes for team reference and knowledge sharing. •

Monitor system health, performing checks to prevent potential issues and reduce incidents. •

Support security protocols and compliance measures, especially within Windows OS environments. •

Coordinate and perform system upgrades and patch management, ensuring systems remain secure and up-to-date. RESPONSIBILITIES Strategy Workplace Services – Workplace Technologies is responsible for the technology used by all SCB staff ranging from Windows OS / MAC desktop, Application Hosting/Packaging, etc

Business •

Manage and deliver root cause analysis of complex technical challenges •

Troubleshoot various desktop and application issues impacting end user experience •

Define workarounds for known errors and initiate process improvements •

Partner with product management, development and engineering leaders to develop solutions to bolster the end user experience •

Design and execute usability studies utilizing your broad knowledge of user experience and methodological expertise •

Deliver automated solutions to large enterprise environments Processes To follow the Work instruction guide provided for all the BAU activities, with compliance and regulatory requirement with zero tolerance. Key Responsibilities

People & Talent 1. Years of Experience •

Minimum 7+ years of experience in IT systems administration, with a focus on Windows OS, MAC OS, Azure AD, and On-Prem AD environments & Security – AppLocker, AD GPOs, etc •

Proven experience with incident management, scripting, and continuous service improvement. 2.

Academic Qualifications •

Bachelor’s degree in Information Technology, Computer Science, or a related field. Equivalent experience may be considered for candidates with significant expertise. 3.

Technical Qualifications and Certifications •

Microsoft Certifications (preferred): •

Microsoft Certified: Azure Administrator Associate •

ITIL Certification (preferred): ITIL Foundation or higher, to support understanding of IT service management. •

Scripting Proficiency: Demonstrable experience with PowerShell scripting (other scripting languages like Python are a plus). 4.

Additional Skills •

Strong analytical and troubleshooting skills. •

Excellent documentation skills and a collaborative approach to working with team members. •

Familiarity with compliance standards and security best practices within AD, Windows and MAC environments. Risk Management Ensure Windows & MAC Desktop operations comply to Enterprise Risk Management Framework (ERMF), Operation Risk Framework (ORF), Information and Cyber Security Risk (ICS) as well as any other applicable policies, standards, and processes for the Bank. Governance To follow the Work instruction guide provided for all the BAU activities, with compliance and regulatory requirement with effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas; Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct •

Display exemplary conduct and live by the Group’s Values and Code of Conduct. •

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •

Lead the (country / business unit / function/XXX (team) to achieve the outcomes set out in the Bank’s Conduct Principles: (Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.) * •

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •

(Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation). (Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries) •

Serve as a Director of the Board of (insert name of entities) •

Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Transformation, Technology and Operations (T&O), Technology & Architecture (TA), Workplace Services (WPS) members and Bank Users

Other Responsibilities Embed Here for good and Group’s brand and values in XXX (country / business unit / team); Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); (List all responsibilities associated with the role) Skills and Experience

Windows 10 / 11 MAC OS Active Directory / Azure Active Directory Scripting (using PowerShell, VBScript, Python, etc) IT Service Management Communication Skills About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

#J-18808-Ljbffr