16 Insurance Agent jobs in Malaysia

AIA Malaysia WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Life Insurance Agent

AIA Malaysia WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Kathir Group is a trusted and fast-growing agency under

AIA Malaysia , with over

26 years of experience

in the insurance industry. We’ve built a legacy of grooming talented Life Planners and helping thousands of families achieve financial security and peace of mind. We are expanding our team and looking for

passionate individuals

to join us as

Insurance Agents

– both

Part-Time and Full-Time

options available! Kathir Group is a trusted and fast-growing agency under

AIA Malaysia , with over

26 years of experience

in the insurance industry. We’ve built a legacy of grooming talented Life Planners and helping thousands of families achieve financial security and peace of mind. We are expanding our team and looking for

passionate individuals

to join us as

Insurance Agents

– both

Part-Time and Full-Time

options available! Role: Insurance Advisor (Full-Time/ Part -Time) Key Responsibilities: Engage with potential clients and understand their financial needs Recommend suitable insurance, medical, and savings plans Deliver excellent customer service and after-sales support Build long-term relationships with clients Keep up-to-date with financial products and industry changes Maintain ethical and professional standards Requirements:

Able to communicate well in Tamil (additional languages are a plus) Minimum SPM with 5 credits (Diploma or Degree preferred) Good interpersonal and communication skills Sales-driven and self-motivated Able to work independently and as part of a team Experience in sales, insurance, or finance is an added advantage Benefits:

Monthly income ranging from RM 3,000 to RM 18,000 (commission-based) Quarterly & yearly bonuses 5-star overseas trips to destinations across Asia, Europe & more Cash rewards & recognition programs Fast-track promotion to managerial level (guaranteed with performance) Professional training & mentorship under AIA Elite Academy Be part of a team where your efforts are valued and your growth is unlimited. Apply now and start a meaningful, rewarding career!

Seniority level

Seniority level Entry level Employment type

Employment type Other Job function

Job function Sales and Business Development Industries Insurance Referrals increase your chances of interviewing at AIA Malaysia by 2x Sign in to set job alerts for “Life Insurance Agent” roles.

Exec /Snr Exec, Life Insurance Underwriter

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 month ago New Business Underwriting Executive- Life Insurance

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago New Business Underwriting Specialist (Life Insurance)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Insurance Life Advisory ( Full Training Provided)

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 hour ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 3 hours ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 6 days ago Life or Health insurance domains _System Analyst/Programmer

WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Senior Actuarial Analyst - Life Insurance

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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JOB ROLE

The Manager – Client Acquisition & Engagement is responsible for driving business growth by acquiring high-value corporate clients, strengthening long-term partnerships, and ensuring exceptional service delivery across the client portfolio. This role leads strategic sales and engagement initiatives, oversees the fulfilment of client service level agreements (SLAs), manages a high-performing account team, and identifies opportunities to deepen relationships and maximise revenue. The objective is to position the company as the preferred travel management partner through consistent value creation, service excellence, and innovative solutions.

JOB RESPONSIBILITIES

Strategic Client Acquisition:

• Develop and execute sales strategies to target potential corporate customers across various industries within the assigned territory.
• Build and maintain strong executive-level relationships with key decision-makers and influencers.
• Lead contract negotiations, pricing proposals, and responses to RFIs and RFPs to secure new business.
• Actively participate in business development meetings and industry networking opportunities to expand market reach.
• Monitor and analyse market trends, client needs, and competitor activities to identify opportunities and inform sales strategies.
• Provide accurate input for sales forecasts, pipeline reporting, and business performance updates.

Client Engagement & Account Management:

• Serve as the primary contact for assigned corporate accounts, ensuring alignment with client objectives and policies.
• Proactively manage client relationships to enhance satisfaction, loyalty, and account longevity.
• Collaborate with cross-functional teams (operations, finance, service delivery) to ensure seamless onboarding and ongoing service excellence.
• Monitor account P&L, track budgets, and ensure performance meets or exceeds revenue and profitability targets.

Service Excellence & SLA Compliance:

• Ensure adherence to agreed SLAs, travel policies and credit policies across all accounts.
• Drive a culture of continuous improvement in client servicing processes.
• Conduct regular account reviews with the clients to assess performance, gather feedback, and align on objectives.
• Maintain accurate and timely documentation of client interactions in the CRM system.

Team Leadership & Development:

• Lead, coach, and develop a high-performing client engagement and acquisition team.
• Foster a collaborative, accountable, and results-driven team culture.
• Provide training and mentoring to ensure ongoing skills enhancement and career growth.

Portfolio Growth & Value Creation:

• Identify and execute upselling and cross-selling initiatives to increase client spend and service adoption.
• Introduce new service offerings and solutions to meet evolving client needs.
• Analyse account performance data to uncover opportunities and recommend targeted strategies for growth.

Stakeholder Management & Collaboration:

• Build strong internal and external stakeholder relationships to support service delivery.
• Act as the primary escalation point for client issues and ensure swift resolution.
• Align internal terms to client objectives through clear communication and shared KPIs.

Forecasting & Market Insight:

• Deliver accurate revenue forecasts and performance reports to senior leadership.
• Provide insights on market trends, competitive landscape, and client demands to shape business strategy.
• Perform any other responsibilities assigned by management.

JOB REQUIREMENTS

• Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field.
• 5+ years of relevant experience in client engagement, account management, or sales, preferably within the travel industry.
• Proven track record in managing corporate client relationships and achieving revenue targets.
• Strong interpersonal skills with a customer service focus.
• Excellent communication and negotiation skills.
• Ability to build rapport with clients and internal teams.
• Strong strategic and analytical thinking skills.
• Demonstrated experience in contract negotiation, project management, and service delivery oversight.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving capabilities.

COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES)

• Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends.
• Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations.
• Proficiency in MS Office, financial software, and ERP systems (e.g., Sabre, Powersuite, online booking platforms).
• Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously.
• Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness.
• Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity.
• Ability to work under pressure, prioritize tasks, and meet tight deadlines.
• Strong leadership skills, capable of inspiring and motivating others to achieve success as a team.

If this opportunity excites you and you would like to discover more, we would love to meet with you. More importantly, we’re seeking talented individuals who possess a growth mindset, appetite for influencing a team towards positive change and the will to see it through.

HTT is an equal opportunity employer and welcomes all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#J-18808-Ljbffr

JOB ROLE The

Manager – Client Acquisition & Engagement

is responsible for driving business growth by acquiring high-value corporate clients, strengthening long-term partnerships, and ensuring exceptional service delivery across the client portfolio. This role leads strategic sales and engagement initiatives, oversees the fulfilment of client service level agreements (SLAs), manages a high-performing account team, and identifies opportunities to deepen relationships and maximise revenue. The objective is to position the company as the preferred travel management partner through consistent value creation, service excellence, and innovative solutions. JOB RESPONSIBILITIES Strategic Client Acquisition: Develop and execute sales strategies to target potential corporate customers across various industries within the assigned territory. Build and maintain strong executive-level relationships with key decision-makers and influencers. Lead contract negotiations, pricing proposals, and responses to RFIs and RFPs to secure new business. Actively participate in business development meetings and industry networking opportunities to expand market reach. Monitor and analyse market trends, client needs, and competitor activities to identify opportunities and inform sales strategies. Provide accurate input for sales forecasts, pipeline reporting, and business performance updates. Client Engagement & Account Management: Serve as the primary contact for assigned corporate accounts, ensuring alignment with client objectives and policies. Proactively manage client relationships to enhance satisfaction, loyalty, and account longevity. Collaborate with cross-functional teams (operations, finance, service delivery) to ensure seamless onboarding and ongoing service excellence. Monitor account P&L, track budgets, and ensure performance meets or exceeds revenue and profitability targets. Service Excellence & SLA Compliance: Ensure adherence to agreed SLAs, travel policies and credit policies across all accounts. Drive a culture of continuous improvement in client servicing processes. Conduct regular account reviews with the clients to assess performance, gather feedback, and align on objectives. Maintain accurate and timely documentation of client interactions in the CRM system. Team Leadership & Development: Lead, coach, and develop a high-performing client engagement and acquisition team. Foster a collaborative, accountable, and results-driven team culture. Provide training and mentoring to ensure ongoing skills enhancement and career growth. Portfolio Growth & Value Creation: Identify and execute upselling and cross-selling initiatives to increase client spend and service adoption. Introduce new service offerings and solutions to meet evolving client needs. Analyse account performance data to uncover opportunities and recommend targeted strategies for growth. Stakeholder Management & Collaboration: Build strong internal and external stakeholder relationships to support service delivery. Act as the primary escalation point for client issues and ensure swift resolution. Align internal terms to client objectives through clear communication and shared KPIs. Forecasting & Market Insight: Deliver accurate revenue forecasts and performance reports to senior leadership. Provide insights on market trends, competitive landscape, and client demands to shape business strategy. Perform any other responsibilities assigned by management. JOB REQUIREMENTS Bachelor’s Degree in Tourism & Hospitality Management, Business Administration, or related field. 5+ years of relevant experience in client engagement, account management, or sales, preferably within the travel industry. Proven track record in managing corporate client relationships and achieving revenue targets. Strong interpersonal skills with a customer service focus. Excellent communication and negotiation skills. Ability to build rapport with clients and internal teams. Strong strategic and analytical thinking skills. Demonstrated experience in contract negotiation, project management, and service delivery oversight. Excellent communication, interpersonal, and presentation skills. Strong analytical and problem-solving capabilities. COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES) Strong understanding and knowledge of the travel industry and destinations, including popular attractions, accommodations, transportation options, and travel trends. Exceptional interpersonal and communication skills with the ability to engage with customers effectively, actively listen to their needs, and provide appropriate recommendations. Proficiency in MS Office, financial software, and ERP systems (e.g., Sabre, Powersuite, online booking platforms). Detail-oriented with excellent organizational and multitasking abilities to manage multiple customer inquiries and travel bookings simultaneously. Passionate about learning and possessing a growth mindset, demonstrating positivity and proactiveness. Ability to thrive in a fast-paced and target-driven environment while maintaining a high level of professionalism and integrity. Ability to work under pressure, prioritize tasks, and meet tight deadlines. Strong leadership skills, capable of inspiring and motivating others to achieve success as a team. If this opportunity excites you and you would like to discover more, we would love to meet with you. More importantly, we’re seeking talented individuals who possess a growth mindset, appetite for influencing a team towards positive change and the will to see it through. HTT is an equal opportunity employer and welcomes all qualified candidates to apply. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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• Actively engage with potential clients who have expressed interest in our trading services, guiding them through the onboarding process to ensure they become active traders.
• Assist new clients in completing all necessary documentation and compliance requirements to open their trading accounts.
• Provide comprehensive information and support to new clients about our trading platforms, products, and services to facilitate their initial trading activities.
• Develop and maintain strong relationships with new clients to foster trust and loyalty, ensuring they have a positive experience from the outset.
• Conduct follow-up communications with new clients to address any questions or concerns they may have and to encourage continued trading activity.
• Performance Tracking: Monitor and report on key performance indicators (KPIs) related to client acquisition, onboarding completion, initial deposits, and trading activity.
• Collaboration: Work closely with the marketing, compliance, and customer support teams to ensure a seamless client onboarding experience.

Job Requirement

• Proven experience in client acquisition, sales, or relationship management, preferably within the financial services or trading industry.
• Bachelors Degree in Finance, Business, Marketing, or a related field.
• Excellent communication and interpersonal skills.
• Proficient in at least two languages (English, Mandarin and Thai)
• Strong sales and negotiation abilities.
• In-depth understanding of financial markets and trading.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Highly motivated and results-oriented.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced, target-driven environment.

Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified.

Required Skills:

Thai Indicators Financial Services Deposits Mandarin Key Performance Indicators Customer Support Trading Onboarding Interpersonal Skills Negotiation Documentation Finance Software Microsoft Office Marketing Business English Communication Sales Management

#J-18808-Ljbffr

Actively engage with potential clients who have expressed interest in our trading services, guiding them through the onboarding process to ensure they become active traders. Assist new clients in completing all necessary documentation and compliance requirements to open their trading accounts. Provide comprehensive information and support to new clients about our trading platforms, products, and services to facilitate their initial trading activities. Develop and maintain strong relationships with new clients to foster trust and loyalty, ensuring they have a positive experience from the outset. Conduct follow-up communications with new clients to address any questions or concerns they may have and to encourage continued trading activity. Performance Tracking: Monitor and report on key performance indicators (KPIs) related to client acquisition, onboarding completion, initial deposits, and trading activity. Collaboration: Work closely with the marketing, compliance, and customer support teams to ensure a seamless client onboarding experience. Job Requirement Proven experience in client acquisition, sales, or relationship management, preferably within the financial services or trading industry. Bachelors Degree in Finance, Business, Marketing, or a related field. Excellent communication and interpersonal skills. Proficient in at least two languages (English, Mandarin and Thai) Strong sales and negotiation abilities. In-depth understanding of financial markets and trading. Ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. Highly motivated and results-oriented. Strong problem-solving skills. Ability to thrive in a fast-paced, target-driven environment. Please send your updated CV to if the role is relevant to your experience.

Due to the volume of applications, we regret to inform that only shortlisted candidates will be notified. Required Skills:

Thai Indicators Financial Services Deposits Mandarin Key Performance Indicators Customer Support Trading Onboarding Interpersonal Skills Negotiation Documentation Finance Software Microsoft Office Marketing Business English Communication Sales Management

#J-18808-Ljbffr

We specialize in empowering businesses by providing tailored remote workforce solutions designed to enhance efficiency, reduce costs, and support sustainable growth. With a focus on precision, reliability, and innovation, we deliver services that allow businesses to streamline their operations and focus on their core objectives.

The Role

1. Sales Agents to join one of our Clients engaged in providing innovative technological products for Lead Generation to the US and European Market.
2. Sales Agents to join one of our Clients engaged in Trading and Investment solutions with a focus on the Australian Market.

As a Sales Agent, you will be responsible to represent the company, sell, and close deals. Your focus will include, but will not be limited to:

• Familiarizing with the Lead Generation trends in aims to be the Subject matter expert of the product
• Identifying and reaching out to leads who can benefit from stronger online visibility.
• Presenting and selling technological products
• Building relationships with business owners and decision-makers to understand their needs and provide tailored solutions
• Meeting and exceeding sales targets in a fast-paced, rewarding environment

As a Sales Agent, you will also be responsible to represent the company, sell, close deals, and maintain client relationships. Your focus will include, but will not be limited to:

• Selling trading and investment solutions to the Australian market.
• Generating and reaching out to leads through different methodologies and platforms
• Managing telephone sales, and presenting tailored investment opportunities

Ideal Profile

Skills and Experience

• Solid experience as Telephone Sales Representative
• Experience selling B2B for SaaS or Digital Marketing Services/Products for US and/or European Market
• Plus/Advantage:
• Basic understanding of SEO and Lead Generation
• Experience in Forex sales
• Fluency in English - Native level
• Remote work experience with International team/s
• Understanding of Digital Currency Trading
• Solid experience in Telephone Sales, preferable to Australian Market
• High Skill level on Sales, Persuasion, and Negotiation
• Plus/Advantage:
• Experience in Forex/Crypto

Application or Software

• HubSpot CRM
• Project Management (ex. Asana, Trello, etc.)
• Microsoft Office/Google Suite

What's on Offer?

• Opportunity within a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Attractive Salary & Benefits

#J-18808-Ljbffr

We specialize in empowering businesses by providing tailored remote workforce solutions designed to enhance efficiency, reduce costs, and support sustainable growth. With a focus on precision, reliability, and innovation, we deliver services that allow businesses to streamline their operations and focus on their core objectives. The Role Sales Agents

to join one of our Clients engaged in providing innovative technological products for Lead Generation to the US and European Market. Sales Agents

to join one of our Clients engaged in Trading and Investment solutions with a focus on the Australian Market. As a

Sales Agent,

you will be responsible to represent the company, sell, and close deals. Your focus will include, but will not be limited to: Familiarizing with the Lead Generation trends in aims to be the Subject matter expert of the product Identifying and reaching out to leads who can benefit from stronger online visibility. Presenting and selling technological products Building relationships with business owners and decision-makers to understand their needs and provide tailored solutions Meeting and exceeding sales targets in a fast-paced, rewarding environment As a

Sales Agent,

you will also be responsible to represent the company, sell, close deals, and maintain client relationships. Your focus will include, but will not be limited to: Selling trading and investment solutions to the Australian market. Generating and reaching out to leads through different methodologies and platforms Managing telephone sales, and presenting tailored investment opportunities Ideal Profile Skills and Experience Solid experience as Telephone Sales Representative Experience selling B2B for SaaS or Digital Marketing Services/Products for US and/or European Market Plus/Advantage: Basic understanding of SEO and Lead Generation Experience in Forex sales Fluency in English - Native level Remote work experience with International team/s Understanding of Digital Currency Trading Solid experience in Telephone Sales, preferable to Australian Market High Skill level on Sales, Persuasion, and Negotiation Plus/Advantage: Experience in Forex/Crypto Application or Software HubSpot CRM Project Management (ex. Asana, Trello, etc.) Microsoft Office/Google Suite What's on Offer? Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Attractive Salary & Benefits

#J-18808-Ljbffr

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Food & Beverage Sales Agent is responsible for proactively soliciting and managing restaurant sales related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business.

What will I be doing?

As the Food & Beverage Sales Agent, you will be responsible for performing the following tasks to the highest standards:

• Develop strategies, concept, support and liaise with the property’s Director of Marketing and Communications on all special F&B promotions of the restaurants on the marketing communications and advertising campaigns.

• Manage and be familiar with databases of all outlets and identify key segmented database for a more targeted and effective campaign.

• Promote market awareness and elevate status of outlets and products through different media platforms.

• Be responsible for promoting internally for all upcoming F&B promotions.

• Be activity involved in data base management.

• Research on new possible market segment for all outlets such as reaching out to nearby office buildings and find possible collaboration with premium brands for joint promotions.

• Build successful relationships that generate sales opportunities.

• Work collaboratively with the Commercial department to generate opportunities for new business.

• Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.

• Develop relationships within the community to strengthen and expand customer base for restaurants’ sales opportunities.

• Manage and develop relationships with key internal and external stakeholders.

• Conduct daily sales activities that achieve department goals.

• Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.

• Actively be around in the hotel public areas to engage with guests and generate additional business.

• Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.

• Be an ambassador for the Dining Club program, communicate and support the sales team by driving sales and obtaining feedback on the program.

• Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.

• Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.

• Work closely with the Event Management’s clients in order to capture more local restaurants’ business and utilize previous business as the database to build future opportunities.

• Partner with the Sales & Marketing Account Managers to visit potential accounts and drive restaurant business.

• Attend social functions in order to meet new business opportunities.

• Use negotiating skills and creative selling abilities to create additional restaurant business.

• Use sales resources and administration to support team members effectively.

• Execute and support the operational aspects of business booked.

• Use knowledge of market trends and customer information to maximize revenue.

• Gain understanding of the property’s primary target customer and service expectations, serve customers by understanding their business, business issues and concerns.

• Provide exceptional customer service to all guests and customers.

• Act as the guest service role model for restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.

• Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customers and ensuring their satisfaction before and during their visit.

• Drive customer loyalty by delivering service excellence throughout each customer experience.

• Carry out other restaurant sales related responsibilities.

• Work with the hostess team to control and monitor restaurant reservation systems and maintain restaurant database.

• Possess a thorough knowledge of all F&B menus, promotions and communicational activities.

• Carry out any other reasonable duties and responsibilities as assigned.

• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Food & Beverage Sales Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 year of experience in a related field.

• High School diploma or GED.

• 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.

• Able to read and understand work related documents.

• Able to communicate effectively in writing as appropriate for the needs of the audience.

• Proficient in English to meet business needs.

• Computer literate.

• Good organization and communication skills.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Food and Beverage

Title: Food & Beverage Sales Agent

Location: null

Requisition ID: HOT0BS4B

EOE/AA/Disabled/Veterans

#J-18808-Ljbffr

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Sales Agent is responsible for proactively soliciting and managing restaurant sales related opportunities. He / she actively up-sells each business opportunity to maximize revenue opportunities through in-house as well as hot zone sales efforts and achieves personal and team related revenue goals. This role is responsible for driving customer loyalty by delivering service excellence throughout each customer experience, providing service to customers in order to grow the business.
**What will I be doing?**
As the Food & Beverage Sales Agent, you will be responsible for performing the following tasks to the highest standards:
- Develop strategies, concept, support and liaise with the property's Director of Marketing and Communications on all special F&B promotions of the restaurants on the marketing communications and advertising campaigns.
- Manage and be familiar with databases of all outlets and identify key segmented database for a more targeted and effective campaign.
- Promote market awareness and elevate status of outlets and products through different media platforms.
- Be responsible for promoting internally for all upcoming F&B promotions.
- Be activity involved in data base management.
- Research on new possible market segment for all outlets such as reaching out to nearby office buildings and find possible collaboration with premium brands for joint promotions.
- Build successful relationships that generate sales opportunities.
- Work collaboratively with the Commercial department to generate opportunities for new business.
- Build and strengthen relationships with existing and new customers to enable future bookings, including in-house promotions, sales calls, entertainment and an active involvement in restaurant service during peak hours.
- Develop relationships within the community to strengthen and expand customer base for restaurants' sales opportunities.
- Manage and develop relationships with key internal and external stakeholders.
- Conduct daily sales activities that achieve department goals.
- Drive in-house capture ratio by working closely with the Marketing Communications department to establish promotions.
- Actively be around in the hotel public areas to engage with guests and generate additional business.
- Develop, plan and execute all Food & Beverage promotions with the Operations and Commercial departments for both internal and external communications related promotions.
- Be an ambassador for the Dining Club program, communicate and support the sales team by driving sales and obtaining feedback on the program.
- Explore opportunities for hosting social events such as birthday parties, secretary parties and networking events in order to maximize revenue.
- Work with the Marketing Communication department on restaurant related promotional activities for hot zones near the hotel.
- Work closely with the Event Management's clients in order to capture more local restaurants' business and utilize previous business as the database to build future opportunities.
- Partner with the Sales & Marketing Account Managers to visit potential accounts and drive restaurant business.
- Attend social functions in order to meet new business opportunities.
- Use negotiating skills and creative selling abilities to create additional restaurant business.
- Use sales resources and administration to support team members effectively.
- Execute and support the operational aspects of business booked.
- Use knowledge of market trends and customer information to maximize revenue.
- Gain understanding of the property's primary target customer and service expectations, serve customers by understanding their business, business issues and concerns.
- Provide exceptional customer service to all guests and customers.
- Act as the guest service role model for restaurants, set a good example of excellent customer service and create a positive atmosphere for guest relations.
- Execute exemplary customer service to drive customer satisfaction and loyalty by assisting the customers and ensuring their satisfaction before and during their visit.
- Drive customer loyalty by delivering service excellence throughout each customer experience.
- Carry out other restaurant sales related responsibilities.
- Work with the hostess team to control and monitor restaurant reservation systems and maintain restaurant database.
- Possess a thorough knowledge of all F&B menus, promotions and communicational activities.
- Carry out any other reasonable duties and responsibilities as assigned.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
**What are we looking for?**
A Food & Beverage Sales Agent serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Minimum 2 year of experience in a related field.
- High School diploma or GED.
- 2 years of experience in Food & Beverage, Sales, Marketing, Guest Services, or related professional area.
- Able to read and understand work related documents.
- Able to communicate effectively in writing as appropriate for the needs of the audience.
- Proficient in English to meet business needs.
- Computer literate.
- Good organization and communication skills.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Food and Beverage_
**Title:** _Food & Beverage Sales Agent_
**Location:** _null_
**Requisition ID:** _HOT0BS4B_
**EOE/AA/Disabled/Veterans**