8 Instructional Designer jobs in Malaysia

Developed end-to-end digital learning materials, including instructional content, visuals, inter-activities, and evaluations. Partnered with domain experts to co-create engaging and learner-centered experiences. Ensured all learning outputs adhered to established micro-learning principles and met compliance or quality standards. Applied best practices in learning design to promote accessibility, inclusion, and effective knowledge transfer. Utilised various digital tools to design, produce, and edit multimedia learning assets. Created professional-grade instructional videos and ensured seamless integration into learning systems. Uploaded and configured learning materials within digital platforms, verifying accessibility, technical accuracy, and functionality. Conducted thorough testing and proactively resolved content or technical issues prior to launch. Enhanced and refined learning modules in response to user feedback and pilot evaluations. Collaborated on continuous improvement efforts, including incorporating new features or media elements post-launch. Maintained coordination with technical support teams to address platform-related challenges. Effectively prioritised tasks to meet project timelines and delivery expectations. Contributed to team operations, knowledge-sharing, and supported wider team initiatives as needed. The Successful Applicant A successful Instructional Designer should have: A degree in Instructional Design, Education, Human Resources, or a related field Proficiency in authoring tools such as Articulate Storyline, Rise 360, Adobe Creative Suite, Canva, and EasyGenerator. Proficiency in using e-learning development tools and instructional design software. Strong understanding of adult learning principles and methodologies. Excellent organizational and project management skills. Ability to work collaboratively with cross-functional teams and stakeholders. A creative mindset with a focus on delivering innovative training solutions. What's on Offer

Comprehensive benefits to support your well-being. Opportunities to work in a forward-thinking business services organization. A collaborative and supportive work environment that values innovation.

If you are enthusiastic about instructional design and want to make a difference in the human resources department, we encourage you to apply. ContactVeenie NgQuote job refJN-082025-6806763Phone number+60 3 2302 4021 #J-18808-Ljbffr

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth.

Key Responsibilities and Duties

• Curriculum Development:
  • Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions.
  • Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate.
• Needs Assessment:
  • Conduct needs analysis to identify skill gaps and training requirements.
  • Collaborate with SMEs to define learning objectives aligned with business goals.
• Instructional Design:
  • Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences.
  • Incorporate adult learning principles and innovative methodologies into training programs.
• Technology Integration:
  • Implement and manage Learning Management Systems (LMS) for course delivery and tracking.
  • Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities.
• Evaluation and Feedback:
  • Design assessment tools to measure learner progress and training effectiveness.
  • Continuously update training materials based on feedback and performance metrics.
• Collaboration:
  • Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery.
  • Provide coaching or guidance to trainers for effective facilitation of learning programs.

Requirements Education & Experience:

• Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus
• Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment.

Skills & Competencies:

• Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools.
• Strong knowledge of LMS platforms and SCORM-compliant content.
• Familiarity with graphic design tools like Adobe Photoshop or Illustrator.
• Understanding of adult learning theories and instructional design models (e.g., ADDIE).
• Basic knowledge of HTML/CSS is a plus.
• Excellent communication skills (verbal and written) in English. (Mandarin is a plus)
• Strong project management abilities to handle multiple projects simultaneously.
• Creativity and problem-solving skills to develop innovative learning solutions.
• Apply data-centric principles to drive decision making and continuous improvement.
• Ability to work collaboratively with cross-functional teams.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

#J-18808-Ljbffr

Senior Analyst, L&D Instructional Designer

Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join or sign in to find your next job

Join to apply for the Senior Analyst, L&D Instructional Designer role at Klook

Senior Analyst, L&D Instructional Designer

Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Join to apply for the Senior Analyst, L&D Instructional Designer role at Klook

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First
• Push Boundaries
• Critical Thinking
• Build for Scale
• Less is More
• Win as One
  
  

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth.

Key Responsibilities And Duties (R&R)

• Curriculum Development:
• Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions.
• Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate.
• Needs Assessment:
• Conduct needs analysis to identify skill gaps and training requirements.
• Collaborate with SMEs to define learning objectives aligned with business goals.
• Instructional Design:
• Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences.
• Incorporate adult learning principles and innovative methodologies into training programs.
• Technology Integration:
• Implement and manage Learning Management Systems (LMS) for course delivery and tracking.
• Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities.
• Evaluation and Feedback:
• Design assessment tools to measure learner progress and training effectiveness.
• Continuously update training materials based on feedback and performance metrics.
• Collaboration:
• Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery.
• Provide coaching or guidance to trainers for effective facilitation of learning programs.
  

Requirments

Education & Experience:

• Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus
• Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment.
  
  

Skills & Competencies:

• Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools.
• Strong knowledge of LMS platforms and SCORM-compliant content.
• Familiarity with graphic design tools like Adobe Photoshop or Illustrator.
• Understanding of adult learning theories and instructional design models (e.g., ADDIE).
• Basic knowledge of HTML/CSS is a plus.
• Excellent communication skills (verbal and written) in English. (Mandarin is a plus)
• Strong project management abilities to handle multiple projects simultaneously.
• Creativity and problem-solving skills to develop innovative learning solutions.
• Apply data centric principles to drive decision making and continuous improvement.
• Ability to work collaboratively with cross-functional teams.
  
  

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Design, Marketing, and Art/Creative
• Industries Software Development

Referrals increase your chances of interviewing at Klook by 2x

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Graphic Designer Cum Social Media Assistant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth.

Key responsibilities and Duties (R&R)

• Curriculum Development:

  Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions.

  Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate.

• Needs Assessment:

  Conduct needs analysis to identify skill gaps and training requirements.

  Collaborate with SMEs to define learning objectives aligned with business goals.

• Instructional Design:

  Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences.

  Incorporate adult learning principles and innovative methodologies into training programs.

• Technology Integration:

  Implement and manage Learning Management Systems (LMS) for course delivery and tracking.

  Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities.

• Evaluation and Feedback:

  Design assessment tools to measure learner progress and training effectiveness.

  Continuously update training materials based on feedback and performance metrics.

• Collaboration:

  Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery.

  Provide coaching or guidance to trainers for effective facilitation of learning programs.

Requirments

Education & Experience:

Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus

Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment.

Skills & Competencies:

Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools.

Strong knowledge of LMS platforms and SCORM-compliant content.

Familiarity with graphic design tools like Adobe Photoshop or Illustrator.

Understanding of adult learning theories and instructional design models (e.g., ADDIE).

Basic knowledge of HTML/CSS is a plus.

Excellent communication skills (verbal and written) in English. (Mandarin is a plus)

Strong project management abilities to handle multiple projects simultaneously.

Creativity and problem-solving skills to develop innovative learning solutions.

Apply data centric principles to drive decision making and continuous improvement.

Ability to work collaboratively with cross-functional teams.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

#J-18808-Ljbffr

About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help

bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

Customer First

Push Boundaries

Critical Thinking

Build for Scale

Less is More

Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! Job summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth.

Key responsibilities and Duties (R&R)

Curriculum Development:

Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions.

Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate. Needs Assessment:

Conduct needs analysis to identify skill gaps and training requirements.

Collaborate with SMEs to define learning objectives aligned with business goals. Instructional Design:

Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences.

Incorporate adult learning principles and innovative methodologies into training programs. Technology Integration:

Implement and manage Learning Management Systems (LMS) for course delivery and tracking.

Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities. Evaluation and Feedback:

Design assessment tools to measure learner progress and training effectiveness.

Continuously update training materials based on feedback and performance metrics. Collaboration:

Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery.

Provide coaching or guidance to trainers for effective facilitation of learning programs. Requirments

Education & Experience:

Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus

Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment.

Skills & Competencies:

Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools.

Strong knowledge of LMS platforms and SCORM-compliant content.

Familiarity with graphic design tools like Adobe Photoshop or Illustrator.

Understanding of adult learning theories and instructional design models (e.g., ADDIE).

Basic knowledge of HTML/CSS is a plus.

Excellent communication skills (verbal and written) in English. ( Mandarin is a plus)

Strong project management abilities to handle multiple projects simultaneously.

Creativity and problem-solving skills to develop innovative learning solutions.

Apply data centric principles to drive decision making and continuous improvement.

Ability to work collaboratively with cross-functional teams.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

#J-18808-Ljbffr

Senior Analyst, L&D Instructional Designer

Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join or sign in to find your next job

Join to apply for the

Senior Analyst, L&D Instructional Designer

role at

Klook Senior Analyst, L&D Instructional Designer

Klook Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Join to apply for the

Senior Analyst, L&D Instructional Designer

role at

Klook About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help

bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Job Summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts, and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth.

Key Responsibilities And Duties (R&R)

Curriculum Development: Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions. Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate. Needs Assessment: Conduct needs analysis to identify skill gaps and training requirements. Collaborate with SMEs to define learning objectives aligned with business goals. Instructional Design: Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences. Incorporate adult learning principles and innovative methodologies into training programs. Technology Integration: Implement and manage Learning Management Systems (LMS) for course delivery and tracking. Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities. Evaluation and Feedback: Design assessment tools to measure learner progress and training effectiveness. Continuously update training materials based on feedback and performance metrics. Collaboration: Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery. Provide coaching or guidance to trainers for effective facilitation of learning programs.

Requirments

Education & Experience:

Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment.

Skills & Competencies:

Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools. Strong knowledge of LMS platforms and SCORM-compliant content. Familiarity with graphic design tools like Adobe Photoshop or Illustrator. Understanding of adult learning theories and instructional design models (e.g., ADDIE). Basic knowledge of HTML/CSS is a plus. Excellent communication skills (verbal and written) in English. (Mandarin is a plus) Strong project management abilities to handle multiple projects simultaneously. Creativity and problem-solving skills to develop innovative learning solutions. Apply data centric principles to drive decision making and continuous improvement. Ability to work collaboratively with cross-functional teams.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

Job function Design, Marketing, and Art/Creative Industries Software Development Referrals increase your chances of interviewing at Klook by 2x WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Cheras, Selangor, Malaysia MYR2,800.00 - MYR3,500.00 1 month ago Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR3,000.00 - MYR3,500.00 2 weeks ago Puncak Alam, Selangor, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 1 week ago Federal Territory of Kuala Lumpur, Malaysia 3 weeks ago Puchong, Selangor, Malaysia MYR2,800.00 - MYR4,500.00 1 month ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 week ago WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 weeks ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 4 months ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 1 day ago Beranang, Selangor, Malaysia MYR2,500 - MYR5,000 1 week ago Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia MYR2,800 - MYR3,500 3 weeks ago Designer (Assets at Scale / Adaptations)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 2 days ago Kelang, Selangor, Malaysia MYR3,500 - MYR5,000 1 week ago Graphic Designer Cum Social Media Assistant

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

About Klook We are Asia’s leading platform for experiences and travel services, and we believe that we can help

bring the world closer together through experiences . Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world. Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook. We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values: Customer First Push Boundaries Critical Thinking Build for Scale Less is More Win as One We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us! Job Summary

The Instructional Designer will be responsible for designing, developing, and implementing engaging learning experiences to enhance employee performance and skill development at Klook. This role involves collaborating with subject matter experts and stakeholders to create training programs that align with business goals, improve customer service outcomes, and foster employee growth. Key Responsibilities and Duties

Curriculum Development:

Design and develop training materials, including eLearning modules, instructor-led training (ILT), virtual ILT, and blended learning solutions. Create storyboards, scripts, and interactive content using tools like Articulate Storyline 360 or Adobe Captivate.

Needs Assessment:

Conduct needs analysis to identify skill gaps and training requirements. Collaborate with SMEs to define learning objectives aligned with business goals.

Instructional Design:

Apply instructional design models (e.g., ADDIE or Agile) to create effective learning experiences. Incorporate adult learning principles and innovative methodologies into training programs.

Technology Integration:

Implement and manage Learning Management Systems (LMS) for course delivery and tracking. Develop multimedia content such as videos, simulations, role-plays, and gamified learning activities.

Evaluation and Feedback:

Design assessment tools to measure learner progress and training effectiveness. Continuously update training materials based on feedback and performance metrics.

Collaboration:

Work closely with team members, SMEs, trainers, and leadership to ensure seamless program delivery. Provide coaching or guidance to trainers for effective facilitation of learning programs.

Requirements

Education & Experience:

Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or a related field is a plus Minimum of 2–3 years of experience in instructional design or curriculum development, preferably in a contact center or corporate L&D environment. Skills & Competencies:

Proficiency in instructional design tools such as Articulate Storyline, Adobe Captivate, or similar authoring tools. Strong knowledge of LMS platforms and SCORM-compliant content. Familiarity with graphic design tools like Adobe Photoshop or Illustrator. Understanding of adult learning theories and instructional design models (e.g., ADDIE). Basic knowledge of HTML/CSS is a plus. Excellent communication skills (verbal and written) in English. (Mandarin is a plus) Strong project management abilities to handle multiple projects simultaneously. Creativity and problem-solving skills to develop innovative learning solutions. Apply data-centric principles to drive decision making and continuous improvement. Ability to work collaboratively with cross-functional teams. Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

#J-18808-Ljbffr