What Jobs are available for Instructional Design in Malaysia?
Showing 6 Instructional Design jobs in Malaysia
S&C Global Network - Management Consultant (Talent & Organization - Learning & Instructional Design)
Kuala Lumpur, Kuala Lumpur
Accenture Southeast Asia
Posted 15 days ago
Job Viewed
Job Description
Overview
Talent & Organization Learning & Instructional Design role As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Change Management, HR Transformation and Learning & Instructional Design. You’ll use your expertise to develop exciting new learning strategies and solutions. Essentially, you’ll be part of the team that is creating the workforce of the future! Job Responsibilities
Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/Lectora/Camtasia/SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with cross-cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Job Qualifications
Minimum experience of 3 years and above. Fundamental understanding of the HR domains across the value chain and an awareness of key trends in the talent & organization world. Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides. Cloud / Digital HR HR Process HR Diagnostics / Analytics HR Technology Workforce Planning Talent Management including Recruitment, Performance Management, Competency Modelling, Career Framework, Reward Design, Strategic Role Assessment, etc. Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of HRIT and ERP (Oracle/SAP/Workday) Knowledge of outsourcing business model of key HR processes Working experience with international clients is desirable Key Competencies and Skills
Techno-functional HR knowledge (hands-on experience on SuccessFactors/Workday/Other HR platforms). Certification on key modules is an added benefit Experience with HR process design, service delivery models and managing change - especially related to HCM platforms Project management skills including establishment of tracking and monitoring mechanisms Experience working in or with any international markets especially APAC, Middle East, Europe is an added benefit Analytical & data driven Work well with ambiguity and change Good at stakeholder management and have relationship building skills Very strong in your communication and presentation skills Detail oriented Able to work well in cross-cultural teams as well as guide and support team members Seniority level
Mid-Senior level Employment type
Full-time Job function
Strategy/Planning and Consulting Industries
Business Consulting and Services Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x
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Talent & Organization Learning & Instructional Design role As a Talent & Organization (T&O) professional in the S&C Global Network, you’ll help clients across a variety of industries in the areas of Change Management, HR Transformation and Learning & Instructional Design. You’ll use your expertise to develop exciting new learning strategies and solutions. Essentially, you’ll be part of the team that is creating the workforce of the future! Job Responsibilities
Collaborate with the client team to understand the business problem, identify the solution approach and work through the design, development, and delivery phases. Conduct Training Needs Analysis to develop the training curriculum. Develop high-quality and detailed content outlines as per the curriculum. Design standards, guidelines, templates, and checklists for the proposed learning solution. Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables. Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards. Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/alternatives. Coach instructional designers and content developers to prepare materials for instructor development workshops. Provide clear and effective feedback to team with the intent to develop their instructional design skills. Identify opportunities to implement new and innovative learning strategies into the solution. Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry. Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/Lectora/Camtasia/SAP Enable Now/WalkMe and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools. Work in a problem-solving global environment with cross-cultural competence. Possess excellent interpersonal and writing skills with a strong business acumen. Job Qualifications
Minimum experience of 3 years and above. Fundamental understanding of the HR domains across the value chain and an awareness of key trends in the talent & organization world. Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides. Cloud / Digital HR HR Process HR Diagnostics / Analytics HR Technology Workforce Planning Talent Management including Recruitment, Performance Management, Competency Modelling, Career Framework, Reward Design, Strategic Role Assessment, etc. Design and deployment of HR Service Delivery Model across diverse set of organizations Desired knowledge of HRIT and ERP (Oracle/SAP/Workday) Knowledge of outsourcing business model of key HR processes Working experience with international clients is desirable Key Competencies and Skills
Techno-functional HR knowledge (hands-on experience on SuccessFactors/Workday/Other HR platforms). Certification on key modules is an added benefit Experience with HR process design, service delivery models and managing change - especially related to HCM platforms Project management skills including establishment of tracking and monitoring mechanisms Experience working in or with any international markets especially APAC, Middle East, Europe is an added benefit Analytical & data driven Work well with ambiguity and change Good at stakeholder management and have relationship building skills Very strong in your communication and presentation skills Detail oriented Able to work well in cross-cultural teams as well as guide and support team members Seniority level
Mid-Senior level Employment type
Full-time Job function
Strategy/Planning and Consulting Industries
Business Consulting and Services Referrals increase your chances of interviewing at Accenture Southeast Asia by 2x
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Instructional Designer
Sepang
City University Malaysia
Posted 1 day ago
Job Viewed
Job Description
City University Malaysia – Sepang, Selangor
Design and develop effective, interactive, and engaging courses across a variety of disciplines based on design documents, utilizing the
ADDIE Model
as a structured approach to creating impactful learning experiences.
Ensure all courses are consistent and aligned with
Learning and Development guidelines
and established institutional standards.
Write
scripts and storyboards , incorporating
graphics, audio, video, images, animation, and multimedia
elements to support teaching and learning initiatives.
Demonstrate and apply knowledge of appropriate tools and resources used in the development of learning modules, including
Microsoft Office Suite, Articulate 360, Canva, Camtasia,
and
AI tools .
Manage multiple learning course development projects simultaneously, ensuring consistency and quality across deliverables.
Write, edit, format, and produce
classroom materials
that form integral components of learning courses.
Develop innovative instructional approaches that integrate
industry trends
and
best practices
in course design.
Assist with the
CityU Learning Management System (LMS)
to ensure the quality of course development, tool functionality, test accessibility, and compliance with institutional standards.
Provide
training and support
to faculty in adopting design document standards and best practices in instructional design.
Continuously learn and adopt
new technologies and applications
to enhance course design and delivery.
Perform all other duties and responsibilities as assigned or directed by the
Line Manager .
Requirements Degree
in Instructional Design, Education, or a related field.
From Education Industries
Experience
as a tutor or lecturer in a Higher Education Institution (HEI) and in
e-learning development .
Solid knowledge of the
ADDIE Model Framework ,
teaching pedagogy , and
learning theories .
Familiarity with
Learning Management Systems (LMS) , particularly
MOODLE .
Proficiency in
authoring tools
such as
Articulate 360, Canva, Microsoft Office,
and
AI tools .
Competence in
formative and summative assessment design , as well as
curriculum planning and mapping .
#J-18808-Ljbffr
Design and develop effective, interactive, and engaging courses across a variety of disciplines based on design documents, utilizing the
ADDIE Model
as a structured approach to creating impactful learning experiences.
Ensure all courses are consistent and aligned with
Learning and Development guidelines
and established institutional standards.
Write
scripts and storyboards , incorporating
graphics, audio, video, images, animation, and multimedia
elements to support teaching and learning initiatives.
Demonstrate and apply knowledge of appropriate tools and resources used in the development of learning modules, including
Microsoft Office Suite, Articulate 360, Canva, Camtasia,
and
AI tools .
Manage multiple learning course development projects simultaneously, ensuring consistency and quality across deliverables.
Write, edit, format, and produce
classroom materials
that form integral components of learning courses.
Develop innovative instructional approaches that integrate
industry trends
and
best practices
in course design.
Assist with the
CityU Learning Management System (LMS)
to ensure the quality of course development, tool functionality, test accessibility, and compliance with institutional standards.
Provide
training and support
to faculty in adopting design document standards and best practices in instructional design.
Continuously learn and adopt
new technologies and applications
to enhance course design and delivery.
Perform all other duties and responsibilities as assigned or directed by the
Line Manager .
Requirements Degree
in Instructional Design, Education, or a related field.
From Education Industries
Experience
as a tutor or lecturer in a Higher Education Institution (HEI) and in
e-learning development .
Solid knowledge of the
ADDIE Model Framework ,
teaching pedagogy , and
learning theories .
Familiarity with
Learning Management Systems (LMS) , particularly
MOODLE .
Proficiency in
authoring tools
such as
Articulate 360, Canva, Microsoft Office,
and
AI tools .
Competence in
formative and summative assessment design , as well as
curriculum planning and mapping .
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1
Instructional Designer
Kuala Lumpur, Kuala Lumpur
Businesslist
Posted 15 days ago
Job Viewed
Job Description
Developed end-to-end digital learning materials, including instructional content, visuals, inter-activities, and evaluations. Partnered with domain experts to co-create engaging and learner-centered experiences. Ensured all learning outputs adhered to established micro-learning principles and met compliance or quality standards. Applied best practices in learning design to promote accessibility, inclusion, and effective knowledge transfer. Utilised various digital tools to design, produce, and edit multimedia learning assets. Created professional-grade instructional videos and ensured seamless integration into learning systems. Uploaded and configured learning materials within digital platforms, verifying accessibility, technical accuracy, and functionality. Conducted thorough testing and proactively resolved content or technical issues prior to launch. Enhanced and refined learning modules in response to user feedback and pilot evaluations. Collaborated on continuous improvement efforts, including incorporating new features or media elements post-launch. Maintained coordination with technical support teams to address platform-related challenges. Effectively prioritised tasks to meet project timelines and delivery expectations. Contributed to team operations, knowledge-sharing, and supported wider team initiatives as needed. The Successful Applicant A successful Instructional Designer should have: A degree in Instructional Design, Education, Human Resources, or a related field Proficiency in authoring tools such as Articulate Storyline, Rise 360, Adobe Creative Suite, Canva, and EasyGenerator. Proficiency in using e-learning development tools and instructional design software. Strong understanding of adult learning principles and methodologies. Excellent organizational and project management skills. Ability to work collaboratively with cross-functional teams and stakeholders. A creative mindset with a focus on delivering innovative training solutions. What's on Offer
Comprehensive benefits to support your well-being. Opportunities to work in a forward-thinking business services organization. A collaborative and supportive work environment that values innovation.
If you are enthusiastic about instructional design and want to make a difference in the human resources department, we encourage you to apply. ContactVeenie NgQuote job refJN- Phone number+60 #J-18808-Ljbffr
Comprehensive benefits to support your well-being. Opportunities to work in a forward-thinking business services organization. A collaborative and supportive work environment that values innovation.
If you are enthusiastic about instructional design and want to make a difference in the human resources department, we encourage you to apply. ContactVeenie NgQuote job refJN- Phone number+60 #J-18808-Ljbffr
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2
Instructional Designer (ID)
Kuala Lumpur, Kuala Lumpur
IIUM Higher Education Sdn Bhd
Posted 1 day ago
Job Viewed
Job Description
Instructional designer for online modules isan educational professional who designs, develops, and delivers engaging and effective online learning experiences.Among the responsibilities are to analyze learning needs, create content, and implement strategies to help learners achieve their goals in a digital environment. Key Responsibilities:
Responsible to design, develop and maintain high quality Self-Instructional Materials (SIM) for IIC’s Open Distance Learning (ODL) and Micro-Credentials (MC) programmes.
1. Needs Analysis Conducting thorough research:This involves gathering information about the learners, their existing knowledge and skills, the learning context, and the desired outcomes. Identifying learning gaps and objectives:Pinpointing areas that learners need to develop and setting clear goals for the instructional materials. Analysing the target audience:Understanding the learners' demographics, preferences, and learning styles to tailor the instruction accordingly.
2. Content Development Creating engaging and informative content:Developing a variety of instructional materials, such as course outlines, modules, lessons, presentations, videos, interactive activities, and assessments. Writing clear and concise instructions:Ensuring that instructions are easy to follow and understand, catering to different learning styles. Incorporating multimedia elements:Utilising graphics, animations, simulations, and other media to enhance learning and engagement.
3. Instructional Design Applying learning theories and models:Utilising established frameworks like the ADDIE model (Analyse, Design, Develop, Implement, Evaluate) to structure the learning process. Designing learner-centred activities:Creating activities that actively engage learners, encourage critical thinking, and promote knowledge application. Developing assessments and feedback mechanisms:Designing formative and summative assessments to measure learner progress and provide constructive feedback. Selecting and utilising appropriate tools:Choosing learning management systems (LMS), authoring tools, multimedia software, and other technologies to create and deliver the instruction. Creating interactive and immersive learning experiences:Leveraging technology to enhance engagement and provide opportunities for practice and application. Staying up to date with EdTech trends:Continuously learning about new technologies and how they can be applied to improve instruction.
5. Assessment and Evaluation Designing valid and reliable assessments:Creating assessments that accurately measure learner outcomes and align with the learning objectives. Analysing assessment data:Using data to identify areas where learners are struggling and modifying the instruction accordingly. Gathering feedback from learners and stakeholders:Soliciting feedback to continuously improve the effectiveness of the instructional materials. Working with subject matter experts (SMEs):Collaborating with experts to ensure the accuracy and relevance of the content. Coordinating with other team members:Working with graphic designers, multimedia developers, and other professionals to create high-quality instructional materials. Building relationships with stakeholders:Engaging with educators, administrators, and other stakeholders to ensure the instruction meets their needs and expectations.
7. Perform other related duties as required.
Requirements:
Candidate must possess at least a Bachelor Degree in Instructional Design, Educational IT, Education, or a related field. Understand learning theories and principles to design effective instruction. Familiar with models like ADDIE, SAM, or the Kemp model. Competent in using various online learning tools and platforms (e.g., learning management systems, authoring tools). Able to create engaging visuals, videos, and interactive elements. Skilled in developing formative and summative assessments to measure learning. Excellent communication and teamwork skills to work with diverse stakeholders. Able to think creatively to develop innovative and effective learning solutions. To perform other related tasks as required.
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Responsible to design, develop and maintain high quality Self-Instructional Materials (SIM) for IIC’s Open Distance Learning (ODL) and Micro-Credentials (MC) programmes.
1. Needs Analysis Conducting thorough research:This involves gathering information about the learners, their existing knowledge and skills, the learning context, and the desired outcomes. Identifying learning gaps and objectives:Pinpointing areas that learners need to develop and setting clear goals for the instructional materials. Analysing the target audience:Understanding the learners' demographics, preferences, and learning styles to tailor the instruction accordingly.
2. Content Development Creating engaging and informative content:Developing a variety of instructional materials, such as course outlines, modules, lessons, presentations, videos, interactive activities, and assessments. Writing clear and concise instructions:Ensuring that instructions are easy to follow and understand, catering to different learning styles. Incorporating multimedia elements:Utilising graphics, animations, simulations, and other media to enhance learning and engagement.
3. Instructional Design Applying learning theories and models:Utilising established frameworks like the ADDIE model (Analyse, Design, Develop, Implement, Evaluate) to structure the learning process. Designing learner-centred activities:Creating activities that actively engage learners, encourage critical thinking, and promote knowledge application. Developing assessments and feedback mechanisms:Designing formative and summative assessments to measure learner progress and provide constructive feedback. Selecting and utilising appropriate tools:Choosing learning management systems (LMS), authoring tools, multimedia software, and other technologies to create and deliver the instruction. Creating interactive and immersive learning experiences:Leveraging technology to enhance engagement and provide opportunities for practice and application. Staying up to date with EdTech trends:Continuously learning about new technologies and how they can be applied to improve instruction.
5. Assessment and Evaluation Designing valid and reliable assessments:Creating assessments that accurately measure learner outcomes and align with the learning objectives. Analysing assessment data:Using data to identify areas where learners are struggling and modifying the instruction accordingly. Gathering feedback from learners and stakeholders:Soliciting feedback to continuously improve the effectiveness of the instructional materials. Working with subject matter experts (SMEs):Collaborating with experts to ensure the accuracy and relevance of the content. Coordinating with other team members:Working with graphic designers, multimedia developers, and other professionals to create high-quality instructional materials. Building relationships with stakeholders:Engaging with educators, administrators, and other stakeholders to ensure the instruction meets their needs and expectations.
7. Perform other related duties as required.
Requirements:
Candidate must possess at least a Bachelor Degree in Instructional Design, Educational IT, Education, or a related field. Understand learning theories and principles to design effective instruction. Familiar with models like ADDIE, SAM, or the Kemp model. Competent in using various online learning tools and platforms (e.g., learning management systems, authoring tools). Able to create engaging visuals, videos, and interactive elements. Skilled in developing formative and summative assessments to measure learning. Excellent communication and teamwork skills to work with diverse stakeholders. Able to think creatively to develop innovative and effective learning solutions. To perform other related tasks as required.
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3
Instructional Designer & Content Developer
Cyberjaya
AFED Digital
Posted 1 day ago
Job Viewed
Job Description
Instructional Designer & Content Developer AI Klass, under AFED Digital Sdn Bhd (a Malaysia Digital–status company), is a dynamic AI‑driven training and learning provider dedicated to developing next‑generation talent through impactful programs in Artificial Intelligence, Digital Transformation, and Leadership. Our mission is to design future‑ready learning experiences that empower individuals and organizations to thrive in the era of intelligent innovation.
Overview The Instructional Designer & Content Developer plays a key role in designing, developing, and delivering engaging, high‑impact learning materials across AI Klass’s programs, including executive leadership, professional upskilling, and technical certification courses. You will work closely with subject‑matter experts, trainers, and partner institutions to create innovative, AI‑infused digital learning experiences that align with HRD Corp and international learning standards.
Key Responsibilities
Design and structure learning journeys for online, hybrid, and in‑person courses.
Develop storyboards, scripts, and learner activities tailored to diverse audiences (executive, technical, academic).
Integrate AI and digital learning tools to enhance interactivity and engagement.
Create high‑quality learning materials such as slide decks, learner guides, quizzes, case studies, and multimedia content.
Develop and edit course videos, voice‑over scripts, and assessments for LMS delivery.
Customize content to align with client needs (corporate, education, or industry‑based programs).
Collaborate with trainers to adapt technical materials into accessible, outcome‑based modules.
Upload, organize, and manage course content in the AI Klass Learning Management System (LMS).
Work with the tech team to ensure a seamless learner experience across digital platforms.
Support testing of course flow, usability, and visual consistency.
Partner with internal trainers, AI experts, and instructional teams to co‑develop curricula.
Ensure compliance with HRD Corp and industry accreditation standards.
Conduct course reviews and learner feedback analysis for continuous improvement.
Requirements
Bachelor’s degree in Instructional Design, Education Technology, Multimedia, or related fields.
2–5 years of experience in instructional design, digital content creation, or corporate learning development.
Experience working with LMS platforms (e.g., Moodle, TalentLMS, LearnWorlds, or similar).
Strong understanding of instructional design models, learning analytics, and adult learning principles.
Proficient in eLearning tools (Articulate, Captivate, Canva, Genially, or equivalent).
Ability to visualize complex information into structured, creative learning materials.
Excellent command of English.
Familiar with AI applications in education (ChatGPT, Copilot, etc.) is a plus.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Training
Industries
E‑Learning Providers and Professional Training and Coaching
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Overview The Instructional Designer & Content Developer plays a key role in designing, developing, and delivering engaging, high‑impact learning materials across AI Klass’s programs, including executive leadership, professional upskilling, and technical certification courses. You will work closely with subject‑matter experts, trainers, and partner institutions to create innovative, AI‑infused digital learning experiences that align with HRD Corp and international learning standards.
Key Responsibilities
Design and structure learning journeys for online, hybrid, and in‑person courses.
Develop storyboards, scripts, and learner activities tailored to diverse audiences (executive, technical, academic).
Integrate AI and digital learning tools to enhance interactivity and engagement.
Create high‑quality learning materials such as slide decks, learner guides, quizzes, case studies, and multimedia content.
Develop and edit course videos, voice‑over scripts, and assessments for LMS delivery.
Customize content to align with client needs (corporate, education, or industry‑based programs).
Collaborate with trainers to adapt technical materials into accessible, outcome‑based modules.
Upload, organize, and manage course content in the AI Klass Learning Management System (LMS).
Work with the tech team to ensure a seamless learner experience across digital platforms.
Support testing of course flow, usability, and visual consistency.
Partner with internal trainers, AI experts, and instructional teams to co‑develop curricula.
Ensure compliance with HRD Corp and industry accreditation standards.
Conduct course reviews and learner feedback analysis for continuous improvement.
Requirements
Bachelor’s degree in Instructional Design, Education Technology, Multimedia, or related fields.
2–5 years of experience in instructional design, digital content creation, or corporate learning development.
Experience working with LMS platforms (e.g., Moodle, TalentLMS, LearnWorlds, or similar).
Strong understanding of instructional design models, learning analytics, and adult learning principles.
Proficient in eLearning tools (Articulate, Captivate, Canva, Genially, or equivalent).
Ability to visualize complex information into structured, creative learning materials.
Excellent command of English.
Familiar with AI applications in education (ChatGPT, Copilot, etc.) is a plus.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Training
Industries
E‑Learning Providers and Professional Training and Coaching
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4
Content Developer / Instructional Designer (Training Academy)
Cyberjaya
AIA Hong Kong
Posted 3 days ago
Job Viewed
Job Description
Overview FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role Content Developer is responsible for creating, updating, and maintaining training materials, programs and knowledge documents for the Training Academy. This role involves collaborating with subject matter experts from the business and insurance operations teams to ensure that all training content is accurate, engaging, aligned with industry standards and fit-for-purpose.
Responsibilities
Develop comprehensive training materials, including (but not limited to) manuals, guides, e-learning modules, and presentations tailored to the business and our teams’ training needs.
Collaborate with stakeholders to identify training needs and gaps through feedback and understanding the needs and strategic direction of the business.
Design and implement training programs that align with the Training Academy's goals and industry standards.
Conduct briefing sessions, workshops, and webinars for trainers on training materials.
Repurposing all training materials into knowledge documents (where necessary) and ensuring their relevancy at all times.
Monitor and evaluate the effectiveness of training programs, making necessary adjustments to improve outcomes when needed.
Stay updated on the latest trends, products, and regulations in the insurance industry to ensure training content is current and relevant.
Collaborates with the trainers to explore the right training channels for the content and to ensure that the right channels are selected for learning effectiveness.
Provide coaching and feedback to trainers to enhance their performance and professional development.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
#J-18808-Ljbffr
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role Content Developer is responsible for creating, updating, and maintaining training materials, programs and knowledge documents for the Training Academy. This role involves collaborating with subject matter experts from the business and insurance operations teams to ensure that all training content is accurate, engaging, aligned with industry standards and fit-for-purpose.
Responsibilities
Develop comprehensive training materials, including (but not limited to) manuals, guides, e-learning modules, and presentations tailored to the business and our teams’ training needs.
Collaborate with stakeholders to identify training needs and gaps through feedback and understanding the needs and strategic direction of the business.
Design and implement training programs that align with the Training Academy's goals and industry standards.
Conduct briefing sessions, workshops, and webinars for trainers on training materials.
Repurposing all training materials into knowledge documents (where necessary) and ensuring their relevancy at all times.
Monitor and evaluate the effectiveness of training programs, making necessary adjustments to improve outcomes when needed.
Stay updated on the latest trends, products, and regulations in the insurance industry to ensure training content is current and relevant.
Collaborates with the trainers to explore the right training channels for the content and to ensure that the right channels are selected for learning effectiveness.
Provide coaching and feedback to trainers to enhance their performance and professional development.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
#J-18808-Ljbffr
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